HYUNDAI TUCSON 2017

Complete listing of complaints and recalls for this vehicle

1.3K
Complaints
4
Recalls

Complaints & Recalls

1.3K Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 21V727000 SAFETY RECALL
95.5K Vehicles Affected
Recall Date: Sep 17, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Potential Risk:
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 209
Notice Date: Jan 15, 2022
Recall Date: Sep 17, 2021
Hyundai Motor America
NHTSA Campaign: 20V543000 SAFETY RECALL
652K Vehicles Affected
Recall Date: Sep 4, 2020
Safety Issue:

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire can increase the risk of injury or crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 195
Notice Date: Nov 2, 2020
Recall Date: Sep 4, 2020
Hyundai Motor America
NHTSA Campaign: 16V842000 SAFETY RECALL
6.2K Vehicles Affected
Recall Date: Nov 21, 2016
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 153
Notice Date: Jan 13, 2017
Recall Date: Nov 21, 2016

Consumer Complaints

1.3K Complaints
Hyundai Motor America
Campaign: 11508689 Other
Feb 23, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I am the sole owner of a 2017 Hyundai Tucson Limited, (AWD) with the 1.6L engine, 7 dual clutch transmission, with 46,000 miles as of today Thursday, February 23, 2023. Currently, I am experiencing problems with the engine/transmission stuttering and vibrating, the gears slipping, and with the inability to accelerate when merging into oncoming traffic. In addition, what frightens me the most is when I am applying the gas when driving and the gears stick causing a brief halt in forward motion then, suddenly progressing forward with a quick burst of speed. On many occasions, I have shared my concerns with the dealership from whom I purchased my vehicle from Hyundai of Chantilly, located at 14848 Stonecroft Centre Court, Chantilly, VA 20151. I have been told that the dual clutch transmissions are trash in so many words and I have been quoted a price of $2000.00 to have the transmission replaced. I am at my wit's end and unsure of my rights and to whom should be held accountable. Therefore, I am writing NHTSA for assistance.

Corrective Action:

I am the sole owner of a 2017 Hyundai Tucson Limited, (AWD) with the 1.6L engine, 7 dual clutch transmission, with 46,000 miles as of today Thursday, February 23, 2023. Currently, I am experiencing problems with the engine/transmission stuttering and vibrating, the gears slipping, and with the inability to accelerate when merging into oncoming traffic. In addition, what frightens me the most is when I am applying the gas when driving and the gears stick causing a brief halt in forward motion then, suddenly progressing forward with a quick burst of speed. On many occasions, I have shared my concerns with the dealership from whom I purchased my vehicle from Hyundai of Chantilly, located at 14848 Stonecroft Centre Court, Chantilly, VA 20151. I have been told that the dual clutch transmissions are trash in so many words and I have been quoted a price of $2000.00 to have the transmission replaced. I am at my wit's end and unsure of my rights and to whom should be held accountable. Therefore, I am writing NHTSA for assistance.

Additional Notes:

I am the sole owner of a 2017 Hyundai Tucson Limited, (AWD) with the 1.6L engine, 7 dual clutch transmission, with 46,000 miles as of today Thursday, February 23, 2023. Currently, I am experiencing problems with the engine/transmission stuttering and vibrating, the gears slipping, and with the inability to accelerate when merging into oncoming traffic. In addition, what frightens me the most is when I am applying the gas when driving and the gears stick causing a brief halt in forward motion then, suddenly progressing forward with a quick burst of speed. On many occasions, I have shared my concerns with the dealership from whom I purchased my vehicle from Hyundai of Chantilly, located at 14848 Stonecroft Centre Court, Chantilly, VA 20151. I have been told that the dual clutch transmissions are trash in so many words and I have been quoted a price of $2000.00 to have the transmission replaced. I am at my wit's end and unsure of my rights and to whom should be held accountable. Therefore, I am writing NHTSA for assistance.

Manufacturer: HYUNDAI
Mfg Campaign: 11508689
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
Hyundai Motor America
Campaign: 11508780 Other
Feb 23, 2023
Defect Description:

ENGINE

Potential Consequences:

My vehicle is currently experiencing the Oil Consumption Defect that many others have complained about. My car stalled and eventually would only go 30 mph on hills. No low oil lights or indicators were observed before this happened. As well as in December of 2022, Hyundai had to replace my catalytic converter for $3000 which I believe now was the problem of the oil being consumed faster than it should be by the engine. I have been told repeatedly that my oil was almost gone even before an oil change was due. No leaks or oil was ever found outside of the vehicle. The dealership confirmed this issue of a defective rod bearing issue and submitted to Hyundai USA for a free engine under the warranty but are dragging their feet about it and keep requesting additional pictures etc. My safety was put at risk when due to no warning lights or anything, my car just stalled and stopped in the middle of the road. I also was told by an employee at the dealership that my vehicle barely passed Hyundai's bearing test and to "drive my vehicle until it blows up" and then they should be able to cover the engine. I was not willing to put my safety at risk on a highway 300 miles away from my home. So it has sat at the dealership for at least a month now. It was available upon request

Corrective Action:

My vehicle is currently experiencing the Oil Consumption Defect that many others have complained about. My car stalled and eventually would only go 30 mph on hills. No low oil lights or indicators were observed before this happened. As well as in December of 2022, Hyundai had to replace my catalytic converter for $3000 which I believe now was the problem of the oil being consumed faster than it should be by the engine. I have been told repeatedly that my oil was almost gone even before an oil change was due. No leaks or oil was ever found outside of the vehicle. The dealership confirmed this issue of a defective rod bearing issue and submitted to Hyundai USA for a free engine under the warranty but are dragging their feet about it and keep requesting additional pictures etc. My safety was put at risk when due to no warning lights or anything, my car just stalled and stopped in the middle of the road. I also was told by an employee at the dealership that my vehicle barely passed Hyundai's bearing test and to "drive my vehicle until it blows up" and then they should be able to cover the engine. I was not willing to put my safety at risk on a highway 300 miles away from my home. So it has sat at the dealership for at least a month now. It was available upon request

Additional Notes:

My vehicle is currently experiencing the Oil Consumption Defect that many others have complained about. My car stalled and eventually would only go 30 mph on hills. No low oil lights or indicators were observed before this happened. As well as in December of 2022, Hyundai had to replace my catalytic converter for $3000 which I believe now was the problem of the oil being consumed faster than it should be by the engine. I have been told repeatedly that my oil was almost gone even before an oil change was due. No leaks or oil was ever found outside of the vehicle. The dealership confirmed this issue of a defective rod bearing issue and submitted to Hyundai USA for a free engine under the warranty but are dragging their feet about it and keep requesting additional pictures etc. My safety was put at risk when due to no warning lights or anything, my car just stalled and stopped in the middle of the road. I also was told by an employee at the dealership that my vehicle barely passed Hyundai's bearing test and to "drive my vehicle until it blows up" and then they should be able to cover the engine. I was not willing to put my safety at risk on a highway 300 miles away from my home. So it has sat at the dealership for at least a month now. It was available upon request

Manufacturer: HYUNDAI
Mfg Campaign: 11508780
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
Hyundai Motor America
Campaign: 11508544 Other
Feb 22, 2023
Defect Description:

ENGINE

Potential Consequences:

Engine Failure at 73,000 miles with routine maintenance, under warranty (TXXM). Knocking sound from car, engine light started flashing and unable to accelerate on highway, putting myself and others on the road in danger. Immediately pulled off highway at next available exit and had the vehicle towed to dealer who is negligent in service inspection - stating not part or recent recall or under warranty. Dealer will not return calls or elaborate on service assessment other than "new engine needed." Escalated ticket to Hyundai national account.

Corrective Action:

Engine Failure at 73,000 miles with routine maintenance, under warranty (TXXM). Knocking sound from car, engine light started flashing and unable to accelerate on highway, putting myself and others on the road in danger. Immediately pulled off highway at next available exit and had the vehicle towed to dealer who is negligent in service inspection - stating not part or recent recall or under warranty. Dealer will not return calls or elaborate on service assessment other than "new engine needed." Escalated ticket to Hyundai national account.

Additional Notes:

Engine Failure at 73,000 miles with routine maintenance, under warranty (TXXM). Knocking sound from car, engine light started flashing and unable to accelerate on highway, putting myself and others on the road in danger. Immediately pulled off highway at next available exit and had the vehicle towed to dealer who is negligent in service inspection - stating not part or recent recall or under warranty. Dealer will not return calls or elaborate on service assessment other than "new engine needed." Escalated ticket to Hyundai national account.

Manufacturer: HYUNDAI
Mfg Campaign: 11508544
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Hyundai Motor America
Campaign: 11508637 Other
Feb 22, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Powertrain: Vehicle losses power especially going up inclines or hills. This happened before and I spent over 4500 dollars on repair of a catalytic convertor that failed. This was Late may of 2022. Now the car is back at a Hyundai dealership because the Catalytic Convertor has failed again it is Feb 2023. The car has extreme oil consumption which is one of the causes of catalytic convertor failures. The car in November of 2022 had a loss of power again but this time coils failed. Had all three coils and spark plugs replaced. The certified mechanic shop gave me the spark plugs and it was if they had a black felt on the tip of them. The mechanic said this was a sign of high oil consumption. High oil consumption is also a cause of coils and spark plugs failing prematurely. I have records to show how much oil I have bought and it is about 3 quarts every 1-2 months depending on how much I drive. This is extremely high and a sign of a faulty engine. It puts me in danger of being rear ended in traffic or on an open highway because it losses power. I use my car for work and sometimes that work takes me to small country towns. My work sometimes mean I get back when it is dark or get up when to get to work when it is dark. A car failure on a dark country road is unsafe. Yes a Hyundai dealearship in Decatur and Lubbock TX as well as a certified mechanic in Keller Texas can attest to no warning lights or codes and the car has high oil consumption. Inspected by two different hyundai dealarship service repair locations NO warning lights, no check engine lights, nothing to give notice of a problem about to occur. I have tried to deal with Hyundai but they refuse to accept that the issues are due to a bad manufactured engine. However all the signs point to that is the problem. Lastly the check brake light comes on but mechanics can never find a problem. So they replace the bulb but it just keeps happening. It will come on , stay on for a day , then go off. Just periodic

Corrective Action:

Powertrain: Vehicle losses power especially going up inclines or hills. This happened before and I spent over 4500 dollars on repair of a catalytic convertor that failed. This was Late may of 2022. Now the car is back at a Hyundai dealership because the Catalytic Convertor has failed again it is Feb 2023. The car has extreme oil consumption which is one of the causes of catalytic convertor failures. The car in November of 2022 had a loss of power again but this time coils failed. Had all three coils and spark plugs replaced. The certified mechanic shop gave me the spark plugs and it was if they had a black felt on the tip of them. The mechanic said this was a sign of high oil consumption. High oil consumption is also a cause of coils and spark plugs failing prematurely. I have records to show how much oil I have bought and it is about 3 quarts every 1-2 months depending on how much I drive. This is extremely high and a sign of a faulty engine. It puts me in danger of being rear ended in traffic or on an open highway because it losses power. I use my car for work and sometimes that work takes me to small country towns. My work sometimes mean I get back when it is dark or get up when to get to work when it is dark. A car failure on a dark country road is unsafe. Yes a Hyundai dealearship in Decatur and Lubbock TX as well as a certified mechanic in Keller Texas can attest to no warning lights or codes and the car has high oil consumption. Inspected by two different hyundai dealarship service repair locations NO warning lights, no check engine lights, nothing to give notice of a problem about to occur. I have tried to deal with Hyundai but they refuse to accept that the issues are due to a bad manufactured engine. However all the signs point to that is the problem. Lastly the check brake light comes on but mechanics can never find a problem. So they replace the bulb but it just keeps happening. It will come on , stay on for a day , then go off. Just periodic

Additional Notes:

Powertrain: Vehicle losses power especially going up inclines or hills. This happened before and I spent over 4500 dollars on repair of a catalytic convertor that failed. This was Late may of 2022. Now the car is back at a Hyundai dealership because the Catalytic Convertor has failed again it is Feb 2023. The car has extreme oil consumption which is one of the causes of catalytic convertor failures. The car in November of 2022 had a loss of power again but this time coils failed. Had all three coils and spark plugs replaced. The certified mechanic shop gave me the spark plugs and it was if they had a black felt on the tip of them. The mechanic said this was a sign of high oil consumption. High oil consumption is also a cause of coils and spark plugs failing prematurely. I have records to show how much oil I have bought and it is about 3 quarts every 1-2 months depending on how much I drive. This is extremely high and a sign of a faulty engine. It puts me in danger of being rear ended in traffic or on an open highway because it losses power. I use my car for work and sometimes that work takes me to small country towns. My work sometimes mean I get back when it is dark or get up when to get to work when it is dark. A car failure on a dark country road is unsafe. Yes a Hyundai dealearship in Decatur and Lubbock TX as well as a certified mechanic in Keller Texas can attest to no warning lights or codes and the car has high oil consumption. Inspected by two different hyundai dealarship service repair locations NO warning lights, no check engine lights, nothing to give notice of a problem about to occur. I have tried to deal with Hyundai but they refuse to accept that the issues are due to a bad manufactured engine. However all the signs point to that is the problem. Lastly the check brake light comes on but mechanics can never find a problem. So they replace the bulb but it just keeps happening. It will come on , stay on for a day , then go off. Just periodic

Manufacturer: HYUNDAI
Mfg Campaign: 11508637
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Hyundai Motor America
Campaign: 11508637 Other
Feb 22, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Powertrain: Vehicle losses power especially going up inclines or hills. This happened before and I spent over 4500 dollars on repair of a catalytic convertor that failed. This was Late may of 2022. Now the car is back at a Hyundai dealership because the Catalytic Convertor has failed again it is Feb 2023. The car has extreme oil consumption which is one of the causes of catalytic convertor failures. The car in November of 2022 had a loss of power again but this time coils failed. Had all three coils and spark plugs replaced. The certified mechanic shop gave me the spark plugs and it was if they had a black felt on the tip of them. The mechanic said this was a sign of high oil consumption. High oil consumption is also a cause of coils and spark plugs failing prematurely. I have records to show how much oil I have bought and it is about 3 quarts every 1-2 months depending on how much I drive. This is extremely high and a sign of a faulty engine. It puts me in danger of being rear ended in traffic or on an open highway because it losses power. I use my car for work and sometimes that work takes me to small country towns. My work sometimes mean I get back when it is dark or get up when to get to work when it is dark. A car failure on a dark country road is unsafe. Yes a Hyundai dealearship in Decatur and Lubbock TX as well as a certified mechanic in Keller Texas can attest to no warning lights or codes and the car has high oil consumption. Inspected by two different hyundai dealarship service repair locations NO warning lights, no check engine lights, nothing to give notice of a problem about to occur. I have tried to deal with Hyundai but they refuse to accept that the issues are due to a bad manufactured engine. However all the signs point to that is the problem. Lastly the check brake light comes on but mechanics can never find a problem. So they replace the bulb but it just keeps happening. It will come on , stay on for a day , then go off. Just periodic

Corrective Action:

Powertrain: Vehicle losses power especially going up inclines or hills. This happened before and I spent over 4500 dollars on repair of a catalytic convertor that failed. This was Late may of 2022. Now the car is back at a Hyundai dealership because the Catalytic Convertor has failed again it is Feb 2023. The car has extreme oil consumption which is one of the causes of catalytic convertor failures. The car in November of 2022 had a loss of power again but this time coils failed. Had all three coils and spark plugs replaced. The certified mechanic shop gave me the spark plugs and it was if they had a black felt on the tip of them. The mechanic said this was a sign of high oil consumption. High oil consumption is also a cause of coils and spark plugs failing prematurely. I have records to show how much oil I have bought and it is about 3 quarts every 1-2 months depending on how much I drive. This is extremely high and a sign of a faulty engine. It puts me in danger of being rear ended in traffic or on an open highway because it losses power. I use my car for work and sometimes that work takes me to small country towns. My work sometimes mean I get back when it is dark or get up when to get to work when it is dark. A car failure on a dark country road is unsafe. Yes a Hyundai dealearship in Decatur and Lubbock TX as well as a certified mechanic in Keller Texas can attest to no warning lights or codes and the car has high oil consumption. Inspected by two different hyundai dealarship service repair locations NO warning lights, no check engine lights, nothing to give notice of a problem about to occur. I have tried to deal with Hyundai but they refuse to accept that the issues are due to a bad manufactured engine. However all the signs point to that is the problem. Lastly the check brake light comes on but mechanics can never find a problem. So they replace the bulb but it just keeps happening. It will come on , stay on for a day , then go off. Just periodic

Additional Notes:

Powertrain: Vehicle losses power especially going up inclines or hills. This happened before and I spent over 4500 dollars on repair of a catalytic convertor that failed. This was Late may of 2022. Now the car is back at a Hyundai dealership because the Catalytic Convertor has failed again it is Feb 2023. The car has extreme oil consumption which is one of the causes of catalytic convertor failures. The car in November of 2022 had a loss of power again but this time coils failed. Had all three coils and spark plugs replaced. The certified mechanic shop gave me the spark plugs and it was if they had a black felt on the tip of them. The mechanic said this was a sign of high oil consumption. High oil consumption is also a cause of coils and spark plugs failing prematurely. I have records to show how much oil I have bought and it is about 3 quarts every 1-2 months depending on how much I drive. This is extremely high and a sign of a faulty engine. It puts me in danger of being rear ended in traffic or on an open highway because it losses power. I use my car for work and sometimes that work takes me to small country towns. My work sometimes mean I get back when it is dark or get up when to get to work when it is dark. A car failure on a dark country road is unsafe. Yes a Hyundai dealearship in Decatur and Lubbock TX as well as a certified mechanic in Keller Texas can attest to no warning lights or codes and the car has high oil consumption. Inspected by two different hyundai dealarship service repair locations NO warning lights, no check engine lights, nothing to give notice of a problem about to occur. I have tried to deal with Hyundai but they refuse to accept that the issues are due to a bad manufactured engine. However all the signs point to that is the problem. Lastly the check brake light comes on but mechanics can never find a problem. So they replace the bulb but it just keeps happening. It will come on , stay on for a day , then go off. Just periodic

Manufacturer: HYUNDAI
Mfg Campaign: 11508637
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Hyundai Motor America
Campaign: 11507989 Other
Feb 18, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Corrective Action:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Additional Notes:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Manufacturer: HYUNDAI
Mfg Campaign: 11507989
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Hyundai Motor America
Campaign: 11507989 Other
Feb 18, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Corrective Action:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Additional Notes:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Manufacturer: HYUNDAI
Mfg Campaign: 11507989
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Hyundai Motor America
Campaign: 11507989 Other
Feb 18, 2023
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Corrective Action:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Additional Notes:

All the lights in the dashboard are on always, also the check engine light as well, and we found a recall issued for these cars campaign 18-01-026, tucson vacuum pump sealant application/ cap replacement (service campaign T3C) date September 2018

Manufacturer: HYUNDAI
Mfg Campaign: 11507989
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Hyundai Motor America
Campaign: 11506978 Other
Feb 13, 2023
Defect Description:

ENGINE

Potential Consequences:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Corrective Action:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Additional Notes:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Manufacturer: HYUNDAI
Mfg Campaign: 11506978
Notice Date: Feb 13, 2023
Recall Date: Feb 13, 2023
Hyundai Motor America
Campaign: 11506978 Other
Feb 13, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Corrective Action:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Additional Notes:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Manufacturer: HYUNDAI
Mfg Campaign: 11506978
Notice Date: Feb 13, 2023
Recall Date: Feb 13, 2023
Hyundai Motor America
Campaign: 11506978 Other
Feb 13, 2023
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Corrective Action:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Additional Notes:

two things....my back passenger side door just stopped opening...you cannot open from inside nor can you open from outside... won't open at all and now I notice the window 'sticks' I have to put it down and then it will go up slowly. 2nd this car burns through oil and I have seen other complaints regarding this from others online as well. I have to have an extra container of oil to use once every other week and now the muffler is smelling bad no oil can light ever when on but when I bought it used, about 3 weeks later the engine light came on and it started to knock. I went to a Jiffy Lube and they said "you have no oil" there are no spots at work or my driveway! This engine is a joke

Manufacturer: HYUNDAI
Mfg Campaign: 11506978
Notice Date: Feb 13, 2023
Recall Date: Feb 13, 2023
Hyundai Motor America
Campaign: 11506634 Other
Feb 10, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 25 MPH, the engine made abnormal knocking sounds. Several unknown warning lights were illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that there was no compression on the engine cylinder and the engine needed to be replaced. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that a part of the repair would be covered. The vehicle was not yet repaired. The failure mileage was approximately 31,000.

Corrective Action:

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 25 MPH, the engine made abnormal knocking sounds. Several unknown warning lights were illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that there was no compression on the engine cylinder and the engine needed to be replaced. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that a part of the repair would be covered. The vehicle was not yet repaired. The failure mileage was approximately 31,000.

Additional Notes:

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 25 MPH, the engine made abnormal knocking sounds. Several unknown warning lights were illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that there was no compression on the engine cylinder and the engine needed to be replaced. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that a part of the repair would be covered. The vehicle was not yet repaired. The failure mileage was approximately 31,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11506634
Notice Date: Feb 10, 2023
Recall Date: Feb 10, 2023
Hyundai Motor America
Campaign: 11506224 Other
Feb 8, 2023
Defect Description:

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Potential Consequences:

Is there anything being done to Hyundai for all of the vehicles being stolen

Corrective Action:

Is there anything being done to Hyundai for all of the vehicles being stolen

Additional Notes:

Is there anything being done to Hyundai for all of the vehicles being stolen

Manufacturer: HYUNDAI
Mfg Campaign: 11506224
Notice Date: Feb 8, 2023
Recall Date: Feb 8, 2023
Hyundai Motor America
Campaign: 11505782 Other
Feb 6, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer where the mechanic was unable to duplicate the failure. The failure recurred. The vehicle lost motive power while driving with the check engine warning light illuminated. The vehicle was next taken to Quirk Hyundai (111 McGrath Hwy, Quincy, MA 02169) and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,636.

Corrective Action:

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer where the mechanic was unable to duplicate the failure. The failure recurred. The vehicle lost motive power while driving with the check engine warning light illuminated. The vehicle was next taken to Quirk Hyundai (111 McGrath Hwy, Quincy, MA 02169) and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,636.

Additional Notes:

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer where the mechanic was unable to duplicate the failure. The failure recurred. The vehicle lost motive power while driving with the check engine warning light illuminated. The vehicle was next taken to Quirk Hyundai (111 McGrath Hwy, Quincy, MA 02169) and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,636.

Manufacturer: HYUNDAI
Mfg Campaign: 11505782
Notice Date: Feb 6, 2023
Recall Date: Feb 6, 2023
Hyundai Motor America
Campaign: 11505641 Other
Feb 5, 2023
Defect Description:

ENGINE

Potential Consequences:

My car randomly has check engine light go on and off. I check oil and it is low can not drive 3,000 miles without filling oil. It is so frequent that I check it every week. Dealership said they are known for engine issues best if I keep an eye on the oil. I love my car but this is crazy it has101,800 miles.

Corrective Action:

My car randomly has check engine light go on and off. I check oil and it is low can not drive 3,000 miles without filling oil. It is so frequent that I check it every week. Dealership said they are known for engine issues best if I keep an eye on the oil. I love my car but this is crazy it has101,800 miles.

Additional Notes:

My car randomly has check engine light go on and off. I check oil and it is low can not drive 3,000 miles without filling oil. It is so frequent that I check it every week. Dealership said they are known for engine issues best if I keep an eye on the oil. I love my car but this is crazy it has101,800 miles.

Manufacturer: HYUNDAI
Mfg Campaign: 11505641
Notice Date: Feb 5, 2023
Recall Date: Feb 5, 2023
Hyundai Motor America
Campaign: 11505677 Other
Feb 5, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

On acceleration, the RPM's rev but transmission fails to respond. Slow to accelerate on lower speed end.

Corrective Action:

On acceleration, the RPM's rev but transmission fails to respond. Slow to accelerate on lower speed end.

Additional Notes:

On acceleration, the RPM's rev but transmission fails to respond. Slow to accelerate on lower speed end.

Manufacturer: HYUNDAI
Mfg Campaign: 11505677
Notice Date: Feb 5, 2023
Recall Date: Feb 5, 2023
Hyundai Motor America
Campaign: 11505473 Other
Feb 3, 2023
Defect Description:

ENGINE

Potential Consequences:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Corrective Action:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Additional Notes:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Manufacturer: HYUNDAI
Mfg Campaign: 11505473
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Hyundai Motor America
Campaign: 11505473 Other
Feb 3, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Corrective Action:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Additional Notes:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Manufacturer: HYUNDAI
Mfg Campaign: 11505473
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Hyundai Motor America
Campaign: 11505473 Other
Feb 3, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Corrective Action:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Additional Notes:

I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.

Manufacturer: HYUNDAI
Mfg Campaign: 11505473
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Hyundai Motor America
Campaign: 11504894 Other
Feb 1, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact took the vehicle to the local dealer and had the recall remedy completed. The contact stated that on July 21, 2022, while driving at an unknown speed, the check engine and oil warning lights illuminated. The contact took the vehicle back to the local dealer, but the mechanic was unable to determine the cause of the failure. The mechanic turned off the check engine and oil warning lights. The contact stated that the failure recurred. The contact took the vehicle back to the local dealer and had an oil consumption test at 1,000 miles. The failure persisted. The contact took the vehicle back to the local dealer and completed TSB: 21EM003H on the vehicle. The TSB was completed but the failure recurred. The contact took the vehicle back to the local dealer where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 76,489.

Corrective Action:

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact took the vehicle to the local dealer and had the recall remedy completed. The contact stated that on July 21, 2022, while driving at an unknown speed, the check engine and oil warning lights illuminated. The contact took the vehicle back to the local dealer, but the mechanic was unable to determine the cause of the failure. The mechanic turned off the check engine and oil warning lights. The contact stated that the failure recurred. The contact took the vehicle back to the local dealer and had an oil consumption test at 1,000 miles. The failure persisted. The contact took the vehicle back to the local dealer and completed TSB: 21EM003H on the vehicle. The TSB was completed but the failure recurred. The contact took the vehicle back to the local dealer where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 76,489.

Additional Notes:

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact took the vehicle to the local dealer and had the recall remedy completed. The contact stated that on July 21, 2022, while driving at an unknown speed, the check engine and oil warning lights illuminated. The contact took the vehicle back to the local dealer, but the mechanic was unable to determine the cause of the failure. The mechanic turned off the check engine and oil warning lights. The contact stated that the failure recurred. The contact took the vehicle back to the local dealer and had an oil consumption test at 1,000 miles. The failure persisted. The contact took the vehicle back to the local dealer and completed TSB: 21EM003H on the vehicle. The TSB was completed but the failure recurred. The contact took the vehicle back to the local dealer where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 76,489.

Manufacturer: HYUNDAI
Mfg Campaign: 11504894
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023

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