Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle was shuddering with several unknown warning lights illuminated. Additionally, the speedometer, turn signals, and temperature gauge failed to operate while driving. The vehicle was towed to the dealer, where it was diagnosed with electrical system failure. The dealer replaced the vacuum pump. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 19-01-010H (Tucson Vacuum Pump Sealant Application/Cap Replacement) however, the vehicle was not covered by the TSB. The failure mileage was 78,388. The consumer stated all warning lights illuminated and outside thermostat stopped working for about 20 minutes into the drive. Also, problems with shifting gears and gear shifter was stuck in park.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle was shuddering with several unknown warning lights illuminated. Additionally, the speedometer, turn signals, and temperature gauge failed to operate while driving. The vehicle was towed to the dealer, where it was diagnosed with electrical system failure. The dealer replaced the vacuum pump. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 19-01-010H (Tucson Vacuum Pump Sealant Application/Cap Replacement) however, the vehicle was not covered by the TSB. The failure mileage was 78,388. The consumer stated all warning lights illuminated and outside thermostat stopped working for about 20 minutes into the drive. Also, problems with shifting gears and gear shifter was stuck in park.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle was shuddering with several unknown warning lights illuminated. Additionally, the speedometer, turn signals, and temperature gauge failed to operate while driving. The vehicle was towed to the dealer, where it was diagnosed with electrical system failure. The dealer replaced the vacuum pump. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Technical Service Bulletin: 19-01-010H (Tucson Vacuum Pump Sealant Application/Cap Replacement) however, the vehicle was not covered by the TSB. The failure mileage was 78,388. The consumer stated all warning lights illuminated and outside thermostat stopped working for about 20 minutes into the drive. Also, problems with shifting gears and gear shifter was stuck in park.
Mfg Campaign: 11499576
Recall Date: Dec 30, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that while his wife was driving at an undisclosed speed, a knocking sound was heard coming from the engine with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The contact made the local dealer aware of the failure and was informed that the VIN was not included in a recall. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that while his wife was driving at an undisclosed speed, a knocking sound was heard coming from the engine with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The contact made the local dealer aware of the failure and was informed that the VIN was not included in a recall. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that while his wife was driving at an undisclosed speed, a knocking sound was heard coming from the engine with the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The contact made the local dealer aware of the failure and was informed that the VIN was not included in a recall. The manufacturer was made aware of the failure. The approximate failure mileage was 69,000.
Mfg Campaign: 11499162
Recall Date: Dec 28, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle loses power/decelerates during normal operation regardless of speed. The car does not indicate an error (check engine light) does not illuminate. The vehicle has been at the dealer under warranty since 10/3/2022 with numerous diagnostics performed. The service manager gave us an update; Began diagnosis Had drop in turbo when Acc ordered turbo on 10/7/22 Turbo came in on 10/25/22 installed 10/28 Still same issue but no drop in turbo now 11/4/22 exhaust was removed from cat back and road tested. 11/9/22 They have cleaned all grounds, and checked all connections at the ecm. Completed fuel sample inspection 11/14/22 fuel sample results came back no issue 11/18/22 began flight recording to see if any change between know good car, was unable to see any difference. 11/28/22 removing valve covers for engine inspection of cyclinder walls. Almost completed I shop, hoping to have it completed tomorrow. Let me know if you have any questions According the service manager engine inspection came back with no issues. Hyundai Corporation has been informed and a case was made on 12/28/2022
Corrective Action:
The vehicle loses power/decelerates during normal operation regardless of speed. The car does not indicate an error (check engine light) does not illuminate. The vehicle has been at the dealer under warranty since 10/3/2022 with numerous diagnostics performed. The service manager gave us an update; Began diagnosis Had drop in turbo when Acc ordered turbo on 10/7/22 Turbo came in on 10/25/22 installed 10/28 Still same issue but no drop in turbo now 11/4/22 exhaust was removed from cat back and road tested. 11/9/22 They have cleaned all grounds, and checked all connections at the ecm. Completed fuel sample inspection 11/14/22 fuel sample results came back no issue 11/18/22 began flight recording to see if any change between know good car, was unable to see any difference. 11/28/22 removing valve covers for engine inspection of cyclinder walls. Almost completed I shop, hoping to have it completed tomorrow. Let me know if you have any questions According the service manager engine inspection came back with no issues. Hyundai Corporation has been informed and a case was made on 12/28/2022
Additional Notes:
The vehicle loses power/decelerates during normal operation regardless of speed. The car does not indicate an error (check engine light) does not illuminate. The vehicle has been at the dealer under warranty since 10/3/2022 with numerous diagnostics performed. The service manager gave us an update; Began diagnosis Had drop in turbo when Acc ordered turbo on 10/7/22 Turbo came in on 10/25/22 installed 10/28 Still same issue but no drop in turbo now 11/4/22 exhaust was removed from cat back and road tested. 11/9/22 They have cleaned all grounds, and checked all connections at the ecm. Completed fuel sample inspection 11/14/22 fuel sample results came back no issue 11/18/22 began flight recording to see if any change between know good car, was unable to see any difference. 11/28/22 removing valve covers for engine inspection of cyclinder walls. Almost completed I shop, hoping to have it completed tomorrow. Let me know if you have any questions According the service manager engine inspection came back with no issues. Hyundai Corporation has been informed and a case was made on 12/28/2022
Mfg Campaign: 11499193
Recall Date: Dec 28, 2022
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that upon starting the vehicle, the front passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side air bag was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that upon starting the vehicle, the front passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side air bag was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that upon starting the vehicle, the front passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side air bag was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Mfg Campaign: 11499007
Recall Date: Dec 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn’t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.
Corrective Action:
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn’t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.
Additional Notes:
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn’t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.
Mfg Campaign: 11498073
Recall Date: Dec 19, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn’t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.
Corrective Action:
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn’t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.
Additional Notes:
EXCESSIVE OIL CONSUMPTION causing engine failures. Excessive engine oil consumption, will also shorten the service life of, oxygen sensors and catalytic converters, spark plugs and much more. ALL which I have had to replace since buying vehicle used in May 2021. This vehicle is not on the vehicle engine replacement recall campaign and I am not sure why. THERE IS OBVIOUSLY A MAJOR ENGINE MANUFACTURING PROBLEM. Hyundai should be responsible for manufacturing problems and they also should do what it takes to fix the problem. MY REQUEST: for Hyundai to reimburse me the money I have spent fixing, repairing and money spent on oil to operate this vehicle. AS all the information shows, this is a manufacturing issue with the engine and NO VEHICLE should consume/burn this much oil. It has been proven that EXCESSIVE OIL CONSUMPTION causes engine and parts failures. THERE are no leaks detected either by the dealership or repair shops. Frequently having an oil change doesn’t change anything. I had an oil change (yes I have all receipts of repairs) less than a month ago and I have already had to put in 2 quarts of oil.
Mfg Campaign: 11498073
Recall Date: Dec 19, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 50-55 mph when the vehicle began smoking from the front end of the vehicle and shortly after began decelerating. The contact coasted to the side of the road where the vehicle stalled. The smoke settled as the vehicle decelerated and stalled. There were no warning. The vehicle failed to restart. The contact noticed there was oil leaking all over the roads from underneath the vehicle. There contact was unsure if there was a police report filed. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had yet to report a diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 50-55 mph when the vehicle began smoking from the front end of the vehicle and shortly after began decelerating. The contact coasted to the side of the road where the vehicle stalled. The smoke settled as the vehicle decelerated and stalled. There were no warning. The vehicle failed to restart. The contact noticed there was oil leaking all over the roads from underneath the vehicle. There contact was unsure if there was a police report filed. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had yet to report a diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 50-55 mph when the vehicle began smoking from the front end of the vehicle and shortly after began decelerating. The contact coasted to the side of the road where the vehicle stalled. The smoke settled as the vehicle decelerated and stalled. There were no warning. The vehicle failed to restart. The contact noticed there was oil leaking all over the roads from underneath the vehicle. There contact was unsure if there was a police report filed. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had yet to report a diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.
Mfg Campaign: 11497695
Recall Date: Dec 16, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 50-55 mph when the vehicle began smoking from the front end of the vehicle and shortly after began decelerating. The contact coasted to the side of the road where the vehicle stalled. The smoke settled as the vehicle decelerated and stalled. There were no warning. The vehicle failed to restart. The contact noticed there was oil leaking all over the roads from underneath the vehicle. There contact was unsure if there was a police report filed. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had yet to report a diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 50-55 mph when the vehicle began smoking from the front end of the vehicle and shortly after began decelerating. The contact coasted to the side of the road where the vehicle stalled. The smoke settled as the vehicle decelerated and stalled. There were no warning. The vehicle failed to restart. The contact noticed there was oil leaking all over the roads from underneath the vehicle. There contact was unsure if there was a police report filed. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had yet to report a diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 50-55 mph when the vehicle began smoking from the front end of the vehicle and shortly after began decelerating. The contact coasted to the side of the road where the vehicle stalled. The smoke settled as the vehicle decelerated and stalled. There were no warning. The vehicle failed to restart. The contact noticed there was oil leaking all over the roads from underneath the vehicle. There contact was unsure if there was a police report filed. There were no injuries or medical attention needed. The vehicle was towed to the dealer who had yet to report a diagnosis. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000.
Mfg Campaign: 11497695
Recall Date: Dec 16, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failure due to oil bearings. Engine collapsed on highway while driving(11/23/2022), no engine or oil light came on prior to incident to warn possible engine failure. Vehicle is currently being diagnosed by Hyundai to determine engine recall. No determination at this time.
Corrective Action:
Engine failure due to oil bearings. Engine collapsed on highway while driving(11/23/2022), no engine or oil light came on prior to incident to warn possible engine failure. Vehicle is currently being diagnosed by Hyundai to determine engine recall. No determination at this time.
Additional Notes:
Engine failure due to oil bearings. Engine collapsed on highway while driving(11/23/2022), no engine or oil light came on prior to incident to warn possible engine failure. Vehicle is currently being diagnosed by Hyundai to determine engine recall. No determination at this time.
Mfg Campaign: 11496188
Recall Date: Dec 6, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that since purchasing the vehicle, the vehicle shuddered while driving from a complete stop. There was no warning light illuminated. Additionally, the contact stated that upon driving from a complete stop at a traffic light, the accelerator pedal was depressed, and the vehicle shuddered, jerked, and lunged forward, almost causing the contact to crash into the vehicle in front of her. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 21,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that since purchasing the vehicle, the vehicle shuddered while driving from a complete stop. There was no warning light illuminated. Additionally, the contact stated that upon driving from a complete stop at a traffic light, the accelerator pedal was depressed, and the vehicle shuddered, jerked, and lunged forward, almost causing the contact to crash into the vehicle in front of her. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 21,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that since purchasing the vehicle, the vehicle shuddered while driving from a complete stop. There was no warning light illuminated. Additionally, the contact stated that upon driving from a complete stop at a traffic light, the accelerator pedal was depressed, and the vehicle shuddered, jerked, and lunged forward, almost causing the contact to crash into the vehicle in front of her. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving from a complete stop. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 21,000.
Mfg Campaign: 11495609
Recall Date: Dec 1, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
My vehicle was broken into on Nov. 17, 2022 and thieves attempted to take the vehicle after smashing the back passenger window and gaining access. The vehicle alarmed once they either attempted to either open the drivers side door or start the vehicle. Police were called and completed a report on scene. On Nov. 23, a thief returned and gained access to the vehicle by shattering the glass on the back driver side of the vehicle before getting inside and driving off in the vehicle. I reported the vehicle stolen to police and the vehicle was recovered later that evening. On Nov. 25 I went to the tow yard where the car was taken to retrieve my belongings and observe and record the damage. The entire steering column was stripped down and damaged which is how the thief was able to start it. There are highly circulated videos on social media platforms showing criminals or would be criminals how to do this. It is now also known that they are targeting specifically Kias and Hyundais due to Hyundai manufacturing cars between 2016-2020 without immobilizers. My make and model being one of them and therefore making me a target. Not only that but the cars are being taken and used for joy rides, as mine was, or used in crimes. My car sustained additional damage as it was crashed into another vehicle during the thieves joyride before they ultimately jumped out of the car and abandoned it in an intersection. I was targeted, my livelihood put in jeopardy and if the car is fixable I will still be in harm's way once the repairs are completed. Hyundai needs to be held accountable as there is no way I would have purchased this vehicle knowing that the car was missing a major safety and anti-theft component. Further, why were they allowed to manufacture and sell these cars without such an important component??
Corrective Action:
My vehicle was broken into on Nov. 17, 2022 and thieves attempted to take the vehicle after smashing the back passenger window and gaining access. The vehicle alarmed once they either attempted to either open the drivers side door or start the vehicle. Police were called and completed a report on scene. On Nov. 23, a thief returned and gained access to the vehicle by shattering the glass on the back driver side of the vehicle before getting inside and driving off in the vehicle. I reported the vehicle stolen to police and the vehicle was recovered later that evening. On Nov. 25 I went to the tow yard where the car was taken to retrieve my belongings and observe and record the damage. The entire steering column was stripped down and damaged which is how the thief was able to start it. There are highly circulated videos on social media platforms showing criminals or would be criminals how to do this. It is now also known that they are targeting specifically Kias and Hyundais due to Hyundai manufacturing cars between 2016-2020 without immobilizers. My make and model being one of them and therefore making me a target. Not only that but the cars are being taken and used for joy rides, as mine was, or used in crimes. My car sustained additional damage as it was crashed into another vehicle during the thieves joyride before they ultimately jumped out of the car and abandoned it in an intersection. I was targeted, my livelihood put in jeopardy and if the car is fixable I will still be in harm's way once the repairs are completed. Hyundai needs to be held accountable as there is no way I would have purchased this vehicle knowing that the car was missing a major safety and anti-theft component. Further, why were they allowed to manufacture and sell these cars without such an important component??
Additional Notes:
My vehicle was broken into on Nov. 17, 2022 and thieves attempted to take the vehicle after smashing the back passenger window and gaining access. The vehicle alarmed once they either attempted to either open the drivers side door or start the vehicle. Police were called and completed a report on scene. On Nov. 23, a thief returned and gained access to the vehicle by shattering the glass on the back driver side of the vehicle before getting inside and driving off in the vehicle. I reported the vehicle stolen to police and the vehicle was recovered later that evening. On Nov. 25 I went to the tow yard where the car was taken to retrieve my belongings and observe and record the damage. The entire steering column was stripped down and damaged which is how the thief was able to start it. There are highly circulated videos on social media platforms showing criminals or would be criminals how to do this. It is now also known that they are targeting specifically Kias and Hyundais due to Hyundai manufacturing cars between 2016-2020 without immobilizers. My make and model being one of them and therefore making me a target. Not only that but the cars are being taken and used for joy rides, as mine was, or used in crimes. My car sustained additional damage as it was crashed into another vehicle during the thieves joyride before they ultimately jumped out of the car and abandoned it in an intersection. I was targeted, my livelihood put in jeopardy and if the car is fixable I will still be in harm's way once the repairs are completed. Hyundai needs to be held accountable as there is no way I would have purchased this vehicle knowing that the car was missing a major safety and anti-theft component. Further, why were they allowed to manufacture and sell these cars without such an important component??
Mfg Campaign: 11494936
Recall Date: Nov 26, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I’ve bought this vehicle 5 years ago,I have been the only owner,I’ve done my oil change on time and keep up with all services,my vehicle start making this clapping sounds when I take it to the dealership, they told me the rod In the engine is gone and that I need a new engine,I try to get Hyundai to replace the engine,they asked for proved of oil changes from 70.000 to 102.000 I gave them those then they came back asked for 40.000 to 70.000 I couldn’t get those I lived in few states traveling for work.I look it up and noticed I’m not the only with the issue,they declined to replace the engine,now I have a car that I’m still making payments on with a fail engine that will cost over $15.000. I’ve own so many other vehicles before this,this is the worst experience I’ve had owning a new car
Corrective Action:
I’ve bought this vehicle 5 years ago,I have been the only owner,I’ve done my oil change on time and keep up with all services,my vehicle start making this clapping sounds when I take it to the dealership, they told me the rod In the engine is gone and that I need a new engine,I try to get Hyundai to replace the engine,they asked for proved of oil changes from 70.000 to 102.000 I gave them those then they came back asked for 40.000 to 70.000 I couldn’t get those I lived in few states traveling for work.I look it up and noticed I’m not the only with the issue,they declined to replace the engine,now I have a car that I’m still making payments on with a fail engine that will cost over $15.000. I’ve own so many other vehicles before this,this is the worst experience I’ve had owning a new car
Additional Notes:
I’ve bought this vehicle 5 years ago,I have been the only owner,I’ve done my oil change on time and keep up with all services,my vehicle start making this clapping sounds when I take it to the dealership, they told me the rod In the engine is gone and that I need a new engine,I try to get Hyundai to replace the engine,they asked for proved of oil changes from 70.000 to 102.000 I gave them those then they came back asked for 40.000 to 70.000 I couldn’t get those I lived in few states traveling for work.I look it up and noticed I’m not the only with the issue,they declined to replace the engine,now I have a car that I’m still making payments on with a fail engine that will cost over $15.000. I’ve own so many other vehicles before this,this is the worst experience I’ve had owning a new car
Mfg Campaign: 11494906
Recall Date: Nov 25, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving to work after dropping my son off and I took a right turn onto a street and my car slowed down and the check engine light came on, flashing. I continued to drive to work as I was one minute away and needed to get off the street asap. (where I turned had no room for pulling over). I parked my car. I had a prenatal appointment to go to, so I started my car. No check engine light when started until I got on the on ramp to the mass pike, my car went from 50 to 35 in a matter of minutes. I went into the breakdown lane until the next exit which was only a mile or so. I pulled into a gas station and called my husband to come get me as I still had an appointment to go to. After my appointment we retuned to my car and had it towed to the dealership as it is not safe to drive while pregnant. They told me it may be an engine issue and they will try to expedite my car. What annoys me is that this happened before and they claimed it was because I was over my oil change mileage and deemed it my fault and made me pay almost 300 for them to fix it. Yet I feel as if that just bought my engine time before it actually failed. This also happened with my 2015 Sonata Sport back in like 2018/2019 before someone rear ended me and totaled me. But what is my luck that this happens with 2 of my Hyundai. It is very frustrating.
Corrective Action:
I was driving to work after dropping my son off and I took a right turn onto a street and my car slowed down and the check engine light came on, flashing. I continued to drive to work as I was one minute away and needed to get off the street asap. (where I turned had no room for pulling over). I parked my car. I had a prenatal appointment to go to, so I started my car. No check engine light when started until I got on the on ramp to the mass pike, my car went from 50 to 35 in a matter of minutes. I went into the breakdown lane until the next exit which was only a mile or so. I pulled into a gas station and called my husband to come get me as I still had an appointment to go to. After my appointment we retuned to my car and had it towed to the dealership as it is not safe to drive while pregnant. They told me it may be an engine issue and they will try to expedite my car. What annoys me is that this happened before and they claimed it was because I was over my oil change mileage and deemed it my fault and made me pay almost 300 for them to fix it. Yet I feel as if that just bought my engine time before it actually failed. This also happened with my 2015 Sonata Sport back in like 2018/2019 before someone rear ended me and totaled me. But what is my luck that this happens with 2 of my Hyundai. It is very frustrating.
Additional Notes:
I was driving to work after dropping my son off and I took a right turn onto a street and my car slowed down and the check engine light came on, flashing. I continued to drive to work as I was one minute away and needed to get off the street asap. (where I turned had no room for pulling over). I parked my car. I had a prenatal appointment to go to, so I started my car. No check engine light when started until I got on the on ramp to the mass pike, my car went from 50 to 35 in a matter of minutes. I went into the breakdown lane until the next exit which was only a mile or so. I pulled into a gas station and called my husband to come get me as I still had an appointment to go to. After my appointment we retuned to my car and had it towed to the dealership as it is not safe to drive while pregnant. They told me it may be an engine issue and they will try to expedite my car. What annoys me is that this happened before and they claimed it was because I was over my oil change mileage and deemed it my fault and made me pay almost 300 for them to fix it. Yet I feel as if that just bought my engine time before it actually failed. This also happened with my 2015 Sonata Sport back in like 2018/2019 before someone rear ended me and totaled me. But what is my luck that this happens with 2 of my Hyundai. It is very frustrating.
Mfg Campaign: 11494362
Recall Date: Nov 21, 2022
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving to work after dropping my son off and I took a right turn onto a street and my car slowed down and the check engine light came on, flashing. I continued to drive to work as I was one minute away and needed to get off the street asap. (where I turned had no room for pulling over). I parked my car. I had a prenatal appointment to go to, so I started my car. No check engine light when started until I got on the on ramp to the mass pike, my car went from 50 to 35 in a matter of minutes. I went into the breakdown lane until the next exit which was only a mile or so. I pulled into a gas station and called my husband to come get me as I still had an appointment to go to. After my appointment we retuned to my car and had it towed to the dealership as it is not safe to drive while pregnant. They told me it may be an engine issue and they will try to expedite my car. What annoys me is that this happened before and they claimed it was because I was over my oil change mileage and deemed it my fault and made me pay almost 300 for them to fix it. Yet I feel as if that just bought my engine time before it actually failed. This also happened with my 2015 Sonata Sport back in like 2018/2019 before someone rear ended me and totaled me. But what is my luck that this happens with 2 of my Hyundai. It is very frustrating.
Corrective Action:
I was driving to work after dropping my son off and I took a right turn onto a street and my car slowed down and the check engine light came on, flashing. I continued to drive to work as I was one minute away and needed to get off the street asap. (where I turned had no room for pulling over). I parked my car. I had a prenatal appointment to go to, so I started my car. No check engine light when started until I got on the on ramp to the mass pike, my car went from 50 to 35 in a matter of minutes. I went into the breakdown lane until the next exit which was only a mile or so. I pulled into a gas station and called my husband to come get me as I still had an appointment to go to. After my appointment we retuned to my car and had it towed to the dealership as it is not safe to drive while pregnant. They told me it may be an engine issue and they will try to expedite my car. What annoys me is that this happened before and they claimed it was because I was over my oil change mileage and deemed it my fault and made me pay almost 300 for them to fix it. Yet I feel as if that just bought my engine time before it actually failed. This also happened with my 2015 Sonata Sport back in like 2018/2019 before someone rear ended me and totaled me. But what is my luck that this happens with 2 of my Hyundai. It is very frustrating.
Additional Notes:
I was driving to work after dropping my son off and I took a right turn onto a street and my car slowed down and the check engine light came on, flashing. I continued to drive to work as I was one minute away and needed to get off the street asap. (where I turned had no room for pulling over). I parked my car. I had a prenatal appointment to go to, so I started my car. No check engine light when started until I got on the on ramp to the mass pike, my car went from 50 to 35 in a matter of minutes. I went into the breakdown lane until the next exit which was only a mile or so. I pulled into a gas station and called my husband to come get me as I still had an appointment to go to. After my appointment we retuned to my car and had it towed to the dealership as it is not safe to drive while pregnant. They told me it may be an engine issue and they will try to expedite my car. What annoys me is that this happened before and they claimed it was because I was over my oil change mileage and deemed it my fault and made me pay almost 300 for them to fix it. Yet I feel as if that just bought my engine time before it actually failed. This also happened with my 2015 Sonata Sport back in like 2018/2019 before someone rear ended me and totaled me. But what is my luck that this happens with 2 of my Hyundai. It is very frustrating.
Mfg Campaign: 11494362
Recall Date: Nov 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have a Hyundai Tuscon 2017 ECO and I am experiencing the same engine symptoms as others involved in recalls. The car is only 5 years old but I have noticed that it has stuttery starts from stops and when just trying to accelerate. The engine would often jerk while driving. The vehicle is at 111,000 miles and now the engine is knocking and has very weak take off to the point it’s not drivable. This poor take off has almost caused me to get hit multiple times. There is no telling when it would happen. After the knocking started I spoke with a mechanic who said that the engines burn oil quickly which I have never been told in the past five years. If this was the cause I would expect the manufacturer to inform the owners that is an issue. No one in the past 5 years worth of oil changes (including many at the dealership) mentioned this until the engine needs replaced. I would expect a engine to last longer then 5 years and 111,000 miles before giving out.
Corrective Action:
I have a Hyundai Tuscon 2017 ECO and I am experiencing the same engine symptoms as others involved in recalls. The car is only 5 years old but I have noticed that it has stuttery starts from stops and when just trying to accelerate. The engine would often jerk while driving. The vehicle is at 111,000 miles and now the engine is knocking and has very weak take off to the point it’s not drivable. This poor take off has almost caused me to get hit multiple times. There is no telling when it would happen. After the knocking started I spoke with a mechanic who said that the engines burn oil quickly which I have never been told in the past five years. If this was the cause I would expect the manufacturer to inform the owners that is an issue. No one in the past 5 years worth of oil changes (including many at the dealership) mentioned this until the engine needs replaced. I would expect a engine to last longer then 5 years and 111,000 miles before giving out.
Additional Notes:
I have a Hyundai Tuscon 2017 ECO and I am experiencing the same engine symptoms as others involved in recalls. The car is only 5 years old but I have noticed that it has stuttery starts from stops and when just trying to accelerate. The engine would often jerk while driving. The vehicle is at 111,000 miles and now the engine is knocking and has very weak take off to the point it’s not drivable. This poor take off has almost caused me to get hit multiple times. There is no telling when it would happen. After the knocking started I spoke with a mechanic who said that the engines burn oil quickly which I have never been told in the past five years. If this was the cause I would expect the manufacturer to inform the owners that is an issue. No one in the past 5 years worth of oil changes (including many at the dealership) mentioned this until the engine needs replaced. I would expect a engine to last longer then 5 years and 111,000 miles before giving out.
Mfg Campaign: 11494478
Recall Date: Nov 21, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Corrective Action:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Additional Notes:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Mfg Campaign: 11494254
Recall Date: Nov 19, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Corrective Action:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Additional Notes:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Mfg Campaign: 11494254
Recall Date: Nov 19, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Corrective Action:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Additional Notes:
The components that are malfunctioning are the gas nozzle entrance, and the dual clutch transmission. It’s available for inspection, and is being inspected currently at a dealership. My safety’s been put at risk to combustion when filling gas, resulting in risks of fire and/or explosion. The dual clutch affects my, and others, safety with major hesitation, jerking, and risk of stalling at any given time. The problem with sparking at the gas nozzle entrance has been reproduced and recorded by the dealership server al times. The dual clutch was diagnosed as faulty and replaced twice, both within a two and a half year span (from which I was told it will continually happened and need to be replaced down the road). The issues have been inspected by dealership, KenGraff Hyundai Surprise, Arizona 85388. There were absolutely no warning lamps, messages, and/or symptoms of the problems.
Mfg Campaign: 11494254
Recall Date: Nov 19, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's door gets stuck on a regular basis preventing entrance from the outside. This problem causes an inconvenience of needing to open the door from the inside of the car. As a reference, a few years ago the same issue above occurred but with the back door in which Hyundai repaired.
Corrective Action:
The driver's door gets stuck on a regular basis preventing entrance from the outside. This problem causes an inconvenience of needing to open the door from the inside of the car. As a reference, a few years ago the same issue above occurred but with the back door in which Hyundai repaired.
Additional Notes:
The driver's door gets stuck on a regular basis preventing entrance from the outside. This problem causes an inconvenience of needing to open the door from the inside of the car. As a reference, a few years ago the same issue above occurred but with the back door in which Hyundai repaired.
Mfg Campaign: 11493104
Recall Date: Nov 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that on multiple occasions, upon acceleration from a stop, there was a 3-second delayed before the vehicle responded and sputtered and lunged forward. The contact stated that on several occasions while idling or coming to a stop, the vehicle hesitated. Additionally, the contact stated while in reverse, the audible alert system failed to operate. As a result of the failure, the vehicle almost struck a pedestrian. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 43,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that on multiple occasions, upon acceleration from a stop, there was a 3-second delayed before the vehicle responded and sputtered and lunged forward. The contact stated that on several occasions while idling or coming to a stop, the vehicle hesitated. Additionally, the contact stated while in reverse, the audible alert system failed to operate. As a result of the failure, the vehicle almost struck a pedestrian. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 43,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that on multiple occasions, upon acceleration from a stop, there was a 3-second delayed before the vehicle responded and sputtered and lunged forward. The contact stated that on several occasions while idling or coming to a stop, the vehicle hesitated. Additionally, the contact stated while in reverse, the audible alert system failed to operate. As a result of the failure, the vehicle almost struck a pedestrian. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 43,000.
Mfg Campaign: 11492721
Recall Date: Nov 8, 2022
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