Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
CONSTANTLY JERKING, HESITATING OR STALLING.
Corrective Action:
CONSTANTLY JERKING, HESITATING OR STALLING.
Additional Notes:
CONSTANTLY JERKING, HESITATING OR STALLING.
Mfg Campaign: 11504900
Recall Date: Feb 1, 2023
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
THE DRIVER SIDE DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT PULLING THE HANDLE A FEW TIMES.
Corrective Action:
THE DRIVER SIDE DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT PULLING THE HANDLE A FEW TIMES.
Additional Notes:
THE DRIVER SIDE DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT PULLING THE HANDLE A FEW TIMES.
Mfg Campaign: 11504902
Recall Date: Feb 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The car is consuming oil at an excessive rate. Oil needs to be added every 2000 miles. The car will start to run loud and struggle but no leaks can be found and the low oil light is not turning on to warn of low oil. This started about 8 months ago and now I have to frequently add oil every 2000 miles which should not be necessary. There is currently a class action lawsuit pending regarding this issue.
Corrective Action:
The car is consuming oil at an excessive rate. Oil needs to be added every 2000 miles. The car will start to run loud and struggle but no leaks can be found and the low oil light is not turning on to warn of low oil. This started about 8 months ago and now I have to frequently add oil every 2000 miles which should not be necessary. There is currently a class action lawsuit pending regarding this issue.
Additional Notes:
The car is consuming oil at an excessive rate. Oil needs to be added every 2000 miles. The car will start to run loud and struggle but no leaks can be found and the low oil light is not turning on to warn of low oil. This started about 8 months ago and now I have to frequently add oil every 2000 miles which should not be necessary. There is currently a class action lawsuit pending regarding this issue.
Mfg Campaign: 11505024
Recall Date: Feb 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Corrective Action:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Additional Notes:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Mfg Campaign: 11504180
Recall Date: Jan 28, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Corrective Action:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Additional Notes:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Mfg Campaign: 11504180
Recall Date: Jan 28, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Corrective Action:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Additional Notes:
Vehicle is showing transmission issues that match recall issued for same vehicle and model, problems accelerating and misfiring which appears to be dangerous too drive.
Mfg Campaign: 11504180
Recall Date: Jan 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Corrective Action:
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Additional Notes:
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Mfg Campaign: 11503996
Recall Date: Jan 27, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Corrective Action:
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Additional Notes:
the car was unresponsiveness when pushing the gas pedal, delay when accelerating, shaking, and the gears do not seem to change. this causes problems when trying to merge into traffic, make turns and anytime when acceleration is needed. We took it to the dealership said we needed a Dual Clutch kit however the vin does not have a recall therefore want to charge $2264.00. to fix the problem. it is obviously a manufacture defect. the car has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. this problem has been going on for 6 months.
Mfg Campaign: 11503996
Recall Date: Jan 27, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that while reversing out of the driveway, the vehicle failed to accelerate despite depressing the accelerator pedal numerous times. The contact then firmly depressed the accelerator pedal, and the vehicle experienced an unintended acceleration at approximately 35 MPH. The vehicle drove into the neighbor's yard and crashed into the neighbor's house. No air bags were deployed. No injuries were sustained, and medical attention was not received. A police report was not filed. The contact was able to drive away from the scene. The insurance company had the vehicle towed to an independent mechanic for inspection. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that while reversing out of the driveway, the vehicle failed to accelerate despite depressing the accelerator pedal numerous times. The contact then firmly depressed the accelerator pedal, and the vehicle experienced an unintended acceleration at approximately 35 MPH. The vehicle drove into the neighbor's yard and crashed into the neighbor's house. No air bags were deployed. No injuries were sustained, and medical attention was not received. A police report was not filed. The contact was able to drive away from the scene. The insurance company had the vehicle towed to an independent mechanic for inspection. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that while reversing out of the driveway, the vehicle failed to accelerate despite depressing the accelerator pedal numerous times. The contact then firmly depressed the accelerator pedal, and the vehicle experienced an unintended acceleration at approximately 35 MPH. The vehicle drove into the neighbor's yard and crashed into the neighbor's house. No air bags were deployed. No injuries were sustained, and medical attention was not received. A police report was not filed. The contact was able to drive away from the scene. The insurance company had the vehicle towed to an independent mechanic for inspection. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Mfg Campaign: 11503660
Recall Date: Jan 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine defective after 70,000 miles driven. Hyundai agreed the engine was defective and agreed to replace engine after it was brought in and diagnosed on December 12th 2022. Vehicle still at dealership awaiting new engine. Dealer stated that engine is on back order as of this date January 23rd 2023, and has no idea when it will be coming in!
Corrective Action:
Engine defective after 70,000 miles driven. Hyundai agreed the engine was defective and agreed to replace engine after it was brought in and diagnosed on December 12th 2022. Vehicle still at dealership awaiting new engine. Dealer stated that engine is on back order as of this date January 23rd 2023, and has no idea when it will be coming in!
Additional Notes:
Engine defective after 70,000 miles driven. Hyundai agreed the engine was defective and agreed to replace engine after it was brought in and diagnosed on December 12th 2022. Vehicle still at dealership awaiting new engine. Dealer stated that engine is on back order as of this date January 23rd 2023, and has no idea when it will be coming in!
Mfg Campaign: 11503248
Recall Date: Jan 23, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My car shudders upon accelerating at low speeds and hesitated to respond to the gas pedal at low speeds. This shows itself when taking left hand turns where the car will stall for a second or two while turning before the car finally pops and the acceleration kicks in. The transmission feels unresponsive. This has been happening since my car had 5k miles on it but is worse now that it has 35k miles on it. The dealer says this is a characteristic of the dual clutch transmission, and that it’s normal, but it feels extremely unsafe and not normal for an automatic transmission.
Corrective Action:
My car shudders upon accelerating at low speeds and hesitated to respond to the gas pedal at low speeds. This shows itself when taking left hand turns where the car will stall for a second or two while turning before the car finally pops and the acceleration kicks in. The transmission feels unresponsive. This has been happening since my car had 5k miles on it but is worse now that it has 35k miles on it. The dealer says this is a characteristic of the dual clutch transmission, and that it’s normal, but it feels extremely unsafe and not normal for an automatic transmission.
Additional Notes:
My car shudders upon accelerating at low speeds and hesitated to respond to the gas pedal at low speeds. This shows itself when taking left hand turns where the car will stall for a second or two while turning before the car finally pops and the acceleration kicks in. The transmission feels unresponsive. This has been happening since my car had 5k miles on it but is worse now that it has 35k miles on it. The dealer says this is a characteristic of the dual clutch transmission, and that it’s normal, but it feels extremely unsafe and not normal for an automatic transmission.
Mfg Campaign: 11503076
Recall Date: Jan 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have had my 2017 Tuscan a month shy of 2 years. Kept up with oil changes. No oil spots on the cement where I park. Had just had an oil change a few weeks prior in fact. I had loss of power. My car wouldnt accelerate so I took it to Bradford Towing in Haverhill Ma and they looked at it and even put in a camera to see the damage. A bearing in the engine blew a whole through a piston causing an oil leak and misfire. My engine is junk now. Key Hyundai of Salem Nh was contacted by Bradford Towing who confirmed it was a known issue and they had repaired over 80 vehicles in the year prior. My particular VIN hasnt been recalled but it should be. I could have been in an accident or worse. Hyundai wont help me because Im not the original owner and I didnt buy it certified.
Corrective Action:
I have had my 2017 Tuscan a month shy of 2 years. Kept up with oil changes. No oil spots on the cement where I park. Had just had an oil change a few weeks prior in fact. I had loss of power. My car wouldnt accelerate so I took it to Bradford Towing in Haverhill Ma and they looked at it and even put in a camera to see the damage. A bearing in the engine blew a whole through a piston causing an oil leak and misfire. My engine is junk now. Key Hyundai of Salem Nh was contacted by Bradford Towing who confirmed it was a known issue and they had repaired over 80 vehicles in the year prior. My particular VIN hasnt been recalled but it should be. I could have been in an accident or worse. Hyundai wont help me because Im not the original owner and I didnt buy it certified.
Additional Notes:
I have had my 2017 Tuscan a month shy of 2 years. Kept up with oil changes. No oil spots on the cement where I park. Had just had an oil change a few weeks prior in fact. I had loss of power. My car wouldnt accelerate so I took it to Bradford Towing in Haverhill Ma and they looked at it and even put in a camera to see the damage. A bearing in the engine blew a whole through a piston causing an oil leak and misfire. My engine is junk now. Key Hyundai of Salem Nh was contacted by Bradford Towing who confirmed it was a known issue and they had repaired over 80 vehicles in the year prior. My particular VIN hasnt been recalled but it should be. I could have been in an accident or worse. Hyundai wont help me because Im not the original owner and I didnt buy it certified.
Mfg Campaign: 11502930
Recall Date: Jan 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Corrective Action:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Additional Notes:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Mfg Campaign: 11502795
Recall Date: Jan 20, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Corrective Action:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Additional Notes:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Mfg Campaign: 11502795
Recall Date: Jan 20, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Corrective Action:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Additional Notes:
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Mfg Campaign: 11502795
Recall Date: Jan 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 60 MPH, the check engine warning light was flashing. The contact stated that the vehicle deaccelerated, and the vehicle started shaking. The contact was able to pull over safely, turned off, and then restarted the vehicle and the vehicle operate normally; however, several minutes later the failure recurred. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 49,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 60 MPH, the check engine warning light was flashing. The contact stated that the vehicle deaccelerated, and the vehicle started shaking. The contact was able to pull over safely, turned off, and then restarted the vehicle and the vehicle operate normally; however, several minutes later the failure recurred. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 49,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 60 MPH, the check engine warning light was flashing. The contact stated that the vehicle deaccelerated, and the vehicle started shaking. The contact was able to pull over safely, turned off, and then restarted the vehicle and the vehicle operate normally; however, several minutes later the failure recurred. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 49,000.
Mfg Campaign: 11502635
Recall Date: Jan 19, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on the interstate, my Tuscon started flashing a yellow check engine light and lost power. I had previously had it in to question why it would jerk when just starting. Dealer found nothing. We were able to safely get to the safely to the side of the road. It was towed to a dealership. The dealership said I was going to need a new engine. We did put in a good will warranty claim which the company is currently working on needing pictures from all parts of the engine and the dealer is working with them.. The car is a 2017 and only 107,000 miles.
Corrective Action:
While driving on the interstate, my Tuscon started flashing a yellow check engine light and lost power. I had previously had it in to question why it would jerk when just starting. Dealer found nothing. We were able to safely get to the safely to the side of the road. It was towed to a dealership. The dealership said I was going to need a new engine. We did put in a good will warranty claim which the company is currently working on needing pictures from all parts of the engine and the dealer is working with them.. The car is a 2017 and only 107,000 miles.
Additional Notes:
While driving on the interstate, my Tuscon started flashing a yellow check engine light and lost power. I had previously had it in to question why it would jerk when just starting. Dealer found nothing. We were able to safely get to the safely to the side of the road. It was towed to a dealership. The dealership said I was going to need a new engine. We did put in a good will warranty claim which the company is currently working on needing pictures from all parts of the engine and the dealer is working with them.. The car is a 2017 and only 107,000 miles.
Mfg Campaign: 11501110
Recall Date: Jan 10, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine started to misfire on PA turnpike, causing loss of power. Engine light came on. This was on a stretch of road with downhill s-curves at night. Car has been using a quart of oil every 500 or so miles. Turbo disintegrated at 100,000 miles, this current incident happened at 120.000 miles. I believe they are related. So far, Hyundai say that there is no compression in at least one cylinder and they have to disassemble engine to determine extent of problem. Engine codes stated multiple misfires in cylinders 2 and 4.
Corrective Action:
Engine started to misfire on PA turnpike, causing loss of power. Engine light came on. This was on a stretch of road with downhill s-curves at night. Car has been using a quart of oil every 500 or so miles. Turbo disintegrated at 100,000 miles, this current incident happened at 120.000 miles. I believe they are related. So far, Hyundai say that there is no compression in at least one cylinder and they have to disassemble engine to determine extent of problem. Engine codes stated multiple misfires in cylinders 2 and 4.
Additional Notes:
Engine started to misfire on PA turnpike, causing loss of power. Engine light came on. This was on a stretch of road with downhill s-curves at night. Car has been using a quart of oil every 500 or so miles. Turbo disintegrated at 100,000 miles, this current incident happened at 120.000 miles. I believe they are related. So far, Hyundai say that there is no compression in at least one cylinder and they have to disassemble engine to determine extent of problem. Engine codes stated multiple misfires in cylinders 2 and 4.
Mfg Campaign: 11500903
Recall Date: Jan 9, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, all of the warning lights on the dash came on and the car shut off. After pulling over, the car started again. The car was bought on 10/18/22 and the first incident was 11/7/22. It was taken back to the dealership, the lights were turned off and a few days later it happened again. This happened a total of 4 times. The last time only 3 lights came on. As of this complaint, the car has been in the shop since 12/22/22. There were no warnings before the lights came on. The Hyundai mechanic said that those lights mean there are major issues and it could be a safety hazard. The car was not bought at a Huyndai dealership.
Corrective Action:
While driving, all of the warning lights on the dash came on and the car shut off. After pulling over, the car started again. The car was bought on 10/18/22 and the first incident was 11/7/22. It was taken back to the dealership, the lights were turned off and a few days later it happened again. This happened a total of 4 times. The last time only 3 lights came on. As of this complaint, the car has been in the shop since 12/22/22. There were no warnings before the lights came on. The Hyundai mechanic said that those lights mean there are major issues and it could be a safety hazard. The car was not bought at a Huyndai dealership.
Additional Notes:
While driving, all of the warning lights on the dash came on and the car shut off. After pulling over, the car started again. The car was bought on 10/18/22 and the first incident was 11/7/22. It was taken back to the dealership, the lights were turned off and a few days later it happened again. This happened a total of 4 times. The last time only 3 lights came on. As of this complaint, the car has been in the shop since 12/22/22. There were no warnings before the lights came on. The Hyundai mechanic said that those lights mean there are major issues and it could be a safety hazard. The car was not bought at a Huyndai dealership.
Mfg Campaign: 11500580
Recall Date: Jan 7, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission wants to studder or jump around violently during take off; loss of acceleration at low speeds. Normally have to stop and start again or floor the accelerator to make the vehicle proceed.
Corrective Action:
Transmission wants to studder or jump around violently during take off; loss of acceleration at low speeds. Normally have to stop and start again or floor the accelerator to make the vehicle proceed.
Additional Notes:
Transmission wants to studder or jump around violently during take off; loss of acceleration at low speeds. Normally have to stop and start again or floor the accelerator to make the vehicle proceed.
Mfg Campaign: 11500104
Recall Date: Jan 4, 2023
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