Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In August 2024, the engine of the vehicle suddenly started making a very loud knocking noise, with no previous warning lights. We did not feel it was safe to drive. We saw online that a recall was underway by Hyundai for 2017 Tucsons due to problems with the rod bearings, where metal spreads throughout the engine. There is the potential for the engine to catch fire, and a complete engine replacement is recommended. This was confirmed by the dealership where we bought the vehicle, Boucher Hyundai of Waukesha, which told us they are replacing the engines in many of these vehicles. However, our VIN was not included in the recall, although the problem is identical to what is described in the recall. We had the car towed to the dealership; after confirming the problem, the dealership filed a claim with Hyundai seeking to add our VIN to the recall. We included all of the maintenance records since we bought the vehicle in January 2021 with 64K miles. Hyundai rejected the claim, citing a gap in the maintenance records from 64,000-124,000 miles. The dealership questioned that, since they had submitted our maintenance records and there were no gaps. Hyundai again denied the claim, citing a gap in the maintenance records from 17,000-29,000 miles - before we owned the vehicle. We called Hyundai customer service seeking an explanation; they said that the decision is made by Hyundai Motor America, a different entity, which only the dealership can contact, not vehicle owners. The customer service rep's only suggestion was to file a claim with your agency. The vehicle is parked and undriveable; it is available for inspection.
Corrective Action:
In August 2024, the engine of the vehicle suddenly started making a very loud knocking noise, with no previous warning lights. We did not feel it was safe to drive. We saw online that a recall was underway by Hyundai for 2017 Tucsons due to problems with the rod bearings, where metal spreads throughout the engine. There is the potential for the engine to catch fire, and a complete engine replacement is recommended. This was confirmed by the dealership where we bought the vehicle, Boucher Hyundai of Waukesha, which told us they are replacing the engines in many of these vehicles. However, our VIN was not included in the recall, although the problem is identical to what is described in the recall. We had the car towed to the dealership; after confirming the problem, the dealership filed a claim with Hyundai seeking to add our VIN to the recall. We included all of the maintenance records since we bought the vehicle in January 2021 with 64K miles. Hyundai rejected the claim, citing a gap in the maintenance records from 64,000-124,000 miles. The dealership questioned that, since they had submitted our maintenance records and there were no gaps. Hyundai again denied the claim, citing a gap in the maintenance records from 17,000-29,000 miles - before we owned the vehicle. We called Hyundai customer service seeking an explanation; they said that the decision is made by Hyundai Motor America, a different entity, which only the dealership can contact, not vehicle owners. The customer service rep's only suggestion was to file a claim with your agency. The vehicle is parked and undriveable; it is available for inspection.
Additional Notes:
In August 2024, the engine of the vehicle suddenly started making a very loud knocking noise, with no previous warning lights. We did not feel it was safe to drive. We saw online that a recall was underway by Hyundai for 2017 Tucsons due to problems with the rod bearings, where metal spreads throughout the engine. There is the potential for the engine to catch fire, and a complete engine replacement is recommended. This was confirmed by the dealership where we bought the vehicle, Boucher Hyundai of Waukesha, which told us they are replacing the engines in many of these vehicles. However, our VIN was not included in the recall, although the problem is identical to what is described in the recall. We had the car towed to the dealership; after confirming the problem, the dealership filed a claim with Hyundai seeking to add our VIN to the recall. We included all of the maintenance records since we bought the vehicle in January 2021 with 64K miles. Hyundai rejected the claim, citing a gap in the maintenance records from 64,000-124,000 miles. The dealership questioned that, since they had submitted our maintenance records and there were no gaps. Hyundai again denied the claim, citing a gap in the maintenance records from 17,000-29,000 miles - before we owned the vehicle. We called Hyundai customer service seeking an explanation; they said that the decision is made by Hyundai Motor America, a different entity, which only the dealership can contact, not vehicle owners. The customer service rep's only suggestion was to file a claim with your agency. The vehicle is parked and undriveable; it is available for inspection.
Mfg Campaign: 11626066
Recall Date: Nov 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The contact did not have to restart the vehicle. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,964.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The contact did not have to restart the vehicle. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,964.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The contact did not have to restart the vehicle. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,964.
Mfg Campaign: 11625062
Recall Date: Nov 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine light notification was not present before, during or after the complete engine failure of the vehicle while driving. Per dealership, they are unable to find a replacement motor and are going to rebuild the engine.
Corrective Action:
Engine light notification was not present before, during or after the complete engine failure of the vehicle while driving. Per dealership, they are unable to find a replacement motor and are going to rebuild the engine.
Additional Notes:
Engine light notification was not present before, during or after the complete engine failure of the vehicle while driving. Per dealership, they are unable to find a replacement motor and are going to rebuild the engine.
Mfg Campaign: 11624487
Recall Date: Nov 11, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.
Corrective Action:
Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.
Additional Notes:
Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.
Mfg Campaign: 11623924
Recall Date: Nov 7, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.
Corrective Action:
Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.
Additional Notes:
Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.
Mfg Campaign: 11623924
Recall Date: Nov 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve cleaning and pcv replacement. Permanent solution replace the engine which warranty won’t cover since it’s technically not broken. Charging me ridiculous amount money for temporary fix. What if the oil goes else where or doesn’t notified low oil. It can catch on fire or all of sudden stops. I have my two babies with me in the car always it’s our family car. Vehicle has been inspected by dealership not inspected by police insurance representatives or others. No indication no warning signs pop up of low oil. It’s consuming too much oil which it’s going to other places in the engine which can cause fire risk. I’m trying to prevent the engine cause a fire or risk to myself or my family.
Corrective Action:
I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve cleaning and pcv replacement. Permanent solution replace the engine which warranty won’t cover since it’s technically not broken. Charging me ridiculous amount money for temporary fix. What if the oil goes else where or doesn’t notified low oil. It can catch on fire or all of sudden stops. I have my two babies with me in the car always it’s our family car. Vehicle has been inspected by dealership not inspected by police insurance representatives or others. No indication no warning signs pop up of low oil. It’s consuming too much oil which it’s going to other places in the engine which can cause fire risk. I’m trying to prevent the engine cause a fire or risk to myself or my family.
Additional Notes:
I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve cleaning and pcv replacement. Permanent solution replace the engine which warranty won’t cover since it’s technically not broken. Charging me ridiculous amount money for temporary fix. What if the oil goes else where or doesn’t notified low oil. It can catch on fire or all of sudden stops. I have my two babies with me in the car always it’s our family car. Vehicle has been inspected by dealership not inspected by police insurance representatives or others. No indication no warning signs pop up of low oil. It’s consuming too much oil which it’s going to other places in the engine which can cause fire risk. I’m trying to prevent the engine cause a fire or risk to myself or my family.
Mfg Campaign: 11623884
Recall Date: Nov 6, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve cleaning and pcv replacement. Permanent solution replace the engine which warranty won’t cover since it’s technically not broken. Charging me ridiculous amount money for temporary fix. What if the oil goes else where or doesn’t notified low oil. It can catch on fire or all of sudden stops. I have my two babies with me in the car always it’s our family car. Vehicle has been inspected by dealership not inspected by police insurance representatives or others. No indication no warning signs pop up of low oil. It’s consuming too much oil which it’s going to other places in the engine which can cause fire risk. I’m trying to prevent the engine cause a fire or risk to myself or my family.
Corrective Action:
I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve cleaning and pcv replacement. Permanent solution replace the engine which warranty won’t cover since it’s technically not broken. Charging me ridiculous amount money for temporary fix. What if the oil goes else where or doesn’t notified low oil. It can catch on fire or all of sudden stops. I have my two babies with me in the car always it’s our family car. Vehicle has been inspected by dealership not inspected by police insurance representatives or others. No indication no warning signs pop up of low oil. It’s consuming too much oil which it’s going to other places in the engine which can cause fire risk. I’m trying to prevent the engine cause a fire or risk to myself or my family.
Additional Notes:
I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve cleaning and pcv replacement. Permanent solution replace the engine which warranty won’t cover since it’s technically not broken. Charging me ridiculous amount money for temporary fix. What if the oil goes else where or doesn’t notified low oil. It can catch on fire or all of sudden stops. I have my two babies with me in the car always it’s our family car. Vehicle has been inspected by dealership not inspected by police insurance representatives or others. No indication no warning signs pop up of low oil. It’s consuming too much oil which it’s going to other places in the engine which can cause fire risk. I’m trying to prevent the engine cause a fire or risk to myself or my family.
Mfg Campaign: 11623884
Recall Date: Nov 6, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engineer lost all oil and immediately started making a knocking noise.
Corrective Action:
The engineer lost all oil and immediately started making a knocking noise.
Additional Notes:
The engineer lost all oil and immediately started making a knocking noise.
Mfg Campaign: 11622220
Recall Date: Oct 28, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unable to open passenger door on driver side. Unable to open from the outside or the inside.
Corrective Action:
Unable to open passenger door on driver side. Unable to open from the outside or the inside.
Additional Notes:
Unable to open passenger door on driver side. Unable to open from the outside or the inside.
Mfg Campaign: 11621801
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Automobile is consuming a huge amount of oil. The vehicle does not have an oil leak.
Corrective Action:
Automobile is consuming a huge amount of oil. The vehicle does not have an oil leak.
Additional Notes:
Automobile is consuming a huge amount of oil. The vehicle does not have an oil leak.
Mfg Campaign: 11620532
Recall Date: Oct 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Was driving down highway and vehicle lost power and shut off. Brought car to mechanic shop they ran a diagnostic and tore down the engine to see what the problem was. They found the problem was with oil consumption and carbon buildup. Oil was leaking through the pistons,piston rings into the combustion chamber, which in part was causing oil to go through the exhaust system. They found oil in the exhaust pipes and the catalytic converter and the exhaust manifold. The catalytic converter had to be replaced because it was clogged with all the oil that was leaking through the exhaust system from the combustion chamber. They found carbon buildup on the pistons, the piston rings and inside the combustion chamber
Corrective Action:
Was driving down highway and vehicle lost power and shut off. Brought car to mechanic shop they ran a diagnostic and tore down the engine to see what the problem was. They found the problem was with oil consumption and carbon buildup. Oil was leaking through the pistons,piston rings into the combustion chamber, which in part was causing oil to go through the exhaust system. They found oil in the exhaust pipes and the catalytic converter and the exhaust manifold. The catalytic converter had to be replaced because it was clogged with all the oil that was leaking through the exhaust system from the combustion chamber. They found carbon buildup on the pistons, the piston rings and inside the combustion chamber
Additional Notes:
Was driving down highway and vehicle lost power and shut off. Brought car to mechanic shop they ran a diagnostic and tore down the engine to see what the problem was. They found the problem was with oil consumption and carbon buildup. Oil was leaking through the pistons,piston rings into the combustion chamber, which in part was causing oil to go through the exhaust system. They found oil in the exhaust pipes and the catalytic converter and the exhaust manifold. The catalytic converter had to be replaced because it was clogged with all the oil that was leaking through the exhaust system from the combustion chamber. They found carbon buildup on the pistons, the piston rings and inside the combustion chamber
Mfg Campaign: 11620063
Recall Date: Oct 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2017 Hyundai Tucson. The contact stated that the vehicle was unoccupied and parked at the residence for a couple of days, he received a call from a neighbor informing that there was a fire at his residence. The contact was not home at the time and upon arrival, he observed the vehicle engulfed in flames. The fire then quickly spread from the vehicle to the stand-alone garage and driveway causing damage. The contact and a neighbor attempted to extinguish the fire but were unsuccessful. The fire department extinguished the fire. A police report was filed. The vehicle was towed by the insurance company to the salvage lot where a forensic specialist was pending an investigation per the manufacturer and was yet to produce any information. The contact mentioned that the vehicle burned leaving only the framing remains. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owned a 2017 Hyundai Tucson. The contact stated that the vehicle was unoccupied and parked at the residence for a couple of days, he received a call from a neighbor informing that there was a fire at his residence. The contact was not home at the time and upon arrival, he observed the vehicle engulfed in flames. The fire then quickly spread from the vehicle to the stand-alone garage and driveway causing damage. The contact and a neighbor attempted to extinguish the fire but were unsuccessful. The fire department extinguished the fire. A police report was filed. The vehicle was towed by the insurance company to the salvage lot where a forensic specialist was pending an investigation per the manufacturer and was yet to produce any information. The contact mentioned that the vehicle burned leaving only the framing remains. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owned a 2017 Hyundai Tucson. The contact stated that the vehicle was unoccupied and parked at the residence for a couple of days, he received a call from a neighbor informing that there was a fire at his residence. The contact was not home at the time and upon arrival, he observed the vehicle engulfed in flames. The fire then quickly spread from the vehicle to the stand-alone garage and driveway causing damage. The contact and a neighbor attempted to extinguish the fire but were unsuccessful. The fire department extinguished the fire. A police report was filed. The vehicle was towed by the insurance company to the salvage lot where a forensic specialist was pending an investigation per the manufacturer and was yet to produce any information. The contact mentioned that the vehicle burned leaving only the framing remains. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11619124
Recall Date: Oct 10, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint is peeling off of the door handles, the roof, and the mirrors. There is no reason for a 2017 to have this issue. It started 6 months after I bought the car in 2022. I called them Hyundai customer center with no help.
Corrective Action:
Paint is peeling off of the door handles, the roof, and the mirrors. There is no reason for a 2017 to have this issue. It started 6 months after I bought the car in 2022. I called them Hyundai customer center with no help.
Additional Notes:
Paint is peeling off of the door handles, the roof, and the mirrors. There is no reason for a 2017 to have this issue. It started 6 months after I bought the car in 2022. I called them Hyundai customer center with no help.
Mfg Campaign: 11618848
Recall Date: Oct 9, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The dealer was contacted and made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V727000 (Engine); however, the contact was informed that the VIN was not associated with the recall. The vehicle was scheduled for an upcoming diagnostic test. The contact stated that the vehicle was taken to the dealer in 2023 due to the failure; however, the contact was informed that the repair was not covered under recall or unknown programs. The contact stated that he was advised to keep up with scheduled maintenance on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The dealer was contacted and made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V727000 (Engine); however, the contact was informed that the VIN was not associated with the recall. The vehicle was scheduled for an upcoming diagnostic test. The contact stated that the vehicle was taken to the dealer in 2023 due to the failure; however, the contact was informed that the repair was not covered under recall or unknown programs. The contact stated that he was advised to keep up with scheduled maintenance on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The dealer was contacted and made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V727000 (Engine); however, the contact was informed that the VIN was not associated with the recall. The vehicle was scheduled for an upcoming diagnostic test. The contact stated that the vehicle was taken to the dealer in 2023 due to the failure; however, the contact was informed that the repair was not covered under recall or unknown programs. The contact stated that he was advised to keep up with scheduled maintenance on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11618676
Recall Date: Oct 8, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Corrective Action:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Additional Notes:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Mfg Campaign: 11618415
Recall Date: Oct 7, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Corrective Action:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Additional Notes:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Mfg Campaign: 11618415
Recall Date: Oct 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Corrective Action:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Additional Notes:
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Mfg Campaign: 11618415
Recall Date: Oct 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I reported a problem with my engine to the Clay Cooley Hyundai dealership (Mesquite) in April 2022. I told them that my oil was burning a lot faster than normal. My car was currently under warranty at the time, which would have covered a new engine replacement. The dealership instructed me to do “oil consumption” tests and had me come in every 1000 miles to see if there were any oil leaks. Once I completed the tests, they told me to do another round of testing, which I thought was odd. I ended up doing tests from April-October 2022, and by the time I was finished my warranty expired. They said that my engine was fine and good to drive. I took my car to the same dealership in August 2024 with the same issue and that my engine wasn’t accelerating. They are now telling that there is a problem with my engine and charging me a new one for $10k. It would've been covered under my warranty in 2022, but they had me drive over the warranty limit so that a new engine wouldn’t be covered anymore. After doing research, there was a Class Action lawsuit about the engine for my vehicle. The problem is damage to the engine’s connecting rod bearings. You could hear a knocking sound from my engine. This issue has been happening from 2022-2024. I had to do oil changes more frequently. After consulting with a local auto care shop, they said it was a manufacturing problem. Hyundai put me back on the road with an unsafe car. The engine should have been fixed back in 2022. Hyundai Corporate is only offering to pay 50% of the engine (I would have to pay $5k-8k). I feel like they knew about the bad engine because of the lawsuit, and the reason I had to do a second round of tests was to drive over the warranty mileage.
Corrective Action:
I reported a problem with my engine to the Clay Cooley Hyundai dealership (Mesquite) in April 2022. I told them that my oil was burning a lot faster than normal. My car was currently under warranty at the time, which would have covered a new engine replacement. The dealership instructed me to do “oil consumption” tests and had me come in every 1000 miles to see if there were any oil leaks. Once I completed the tests, they told me to do another round of testing, which I thought was odd. I ended up doing tests from April-October 2022, and by the time I was finished my warranty expired. They said that my engine was fine and good to drive. I took my car to the same dealership in August 2024 with the same issue and that my engine wasn’t accelerating. They are now telling that there is a problem with my engine and charging me a new one for $10k. It would've been covered under my warranty in 2022, but they had me drive over the warranty limit so that a new engine wouldn’t be covered anymore. After doing research, there was a Class Action lawsuit about the engine for my vehicle. The problem is damage to the engine’s connecting rod bearings. You could hear a knocking sound from my engine. This issue has been happening from 2022-2024. I had to do oil changes more frequently. After consulting with a local auto care shop, they said it was a manufacturing problem. Hyundai put me back on the road with an unsafe car. The engine should have been fixed back in 2022. Hyundai Corporate is only offering to pay 50% of the engine (I would have to pay $5k-8k). I feel like they knew about the bad engine because of the lawsuit, and the reason I had to do a second round of tests was to drive over the warranty mileage.
Additional Notes:
I reported a problem with my engine to the Clay Cooley Hyundai dealership (Mesquite) in April 2022. I told them that my oil was burning a lot faster than normal. My car was currently under warranty at the time, which would have covered a new engine replacement. The dealership instructed me to do “oil consumption” tests and had me come in every 1000 miles to see if there were any oil leaks. Once I completed the tests, they told me to do another round of testing, which I thought was odd. I ended up doing tests from April-October 2022, and by the time I was finished my warranty expired. They said that my engine was fine and good to drive. I took my car to the same dealership in August 2024 with the same issue and that my engine wasn’t accelerating. They are now telling that there is a problem with my engine and charging me a new one for $10k. It would've been covered under my warranty in 2022, but they had me drive over the warranty limit so that a new engine wouldn’t be covered anymore. After doing research, there was a Class Action lawsuit about the engine for my vehicle. The problem is damage to the engine’s connecting rod bearings. You could hear a knocking sound from my engine. This issue has been happening from 2022-2024. I had to do oil changes more frequently. After consulting with a local auto care shop, they said it was a manufacturing problem. Hyundai put me back on the road with an unsafe car. The engine should have been fixed back in 2022. Hyundai Corporate is only offering to pay 50% of the engine (I would have to pay $5k-8k). I feel like they knew about the bad engine because of the lawsuit, and the reason I had to do a second round of tests was to drive over the warranty mileage.
Mfg Campaign: 11617750
Recall Date: Oct 2, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine started to lose power and then completely died the engine and oil lights came on the car would restart for about 30 sec but would not move when put into drive it broke down on [XXX] extremely dangerous road road with traffic moving above 55 mph I was broke down in the center lane after I called a tow truck and placed a call to the WSP in fear of getting killed on this road this caused extreme anxiety and loss of wages due to this trauma This is the 3rd time this same vehicle broke down The first time I had it towed to the dealership in Bellingham WA where they said it was a cracked spark plug ? And charged $650 to replace still under warranty the 2nd time this vehicle broke down I towed to a certified mechanic it was a burnt valve the repair cost was $4000 and didn't appear to fix the engine knocking noise and was hesitant a short lived band side for a faulty engine that Hyundai did not include this model in class action lawsuit same engine as other recalled motors but they left this car out because they sold so many INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine started to lose power and then completely died the engine and oil lights came on the car would restart for about 30 sec but would not move when put into drive it broke down on [XXX] extremely dangerous road road with traffic moving above 55 mph I was broke down in the center lane after I called a tow truck and placed a call to the WSP in fear of getting killed on this road this caused extreme anxiety and loss of wages due to this trauma This is the 3rd time this same vehicle broke down The first time I had it towed to the dealership in Bellingham WA where they said it was a cracked spark plug ? And charged $650 to replace still under warranty the 2nd time this vehicle broke down I towed to a certified mechanic it was a burnt valve the repair cost was $4000 and didn't appear to fix the engine knocking noise and was hesitant a short lived band side for a faulty engine that Hyundai did not include this model in class action lawsuit same engine as other recalled motors but they left this car out because they sold so many INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine started to lose power and then completely died the engine and oil lights came on the car would restart for about 30 sec but would not move when put into drive it broke down on [XXX] extremely dangerous road road with traffic moving above 55 mph I was broke down in the center lane after I called a tow truck and placed a call to the WSP in fear of getting killed on this road this caused extreme anxiety and loss of wages due to this trauma This is the 3rd time this same vehicle broke down The first time I had it towed to the dealership in Bellingham WA where they said it was a cracked spark plug ? And charged $650 to replace still under warranty the 2nd time this vehicle broke down I towed to a certified mechanic it was a burnt valve the repair cost was $4000 and didn't appear to fix the engine knocking noise and was hesitant a short lived band side for a faulty engine that Hyundai did not include this model in class action lawsuit same engine as other recalled motors but they left this car out because they sold so many INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11614525
Recall Date: Sep 13, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The engine started to lose power and then completely died the engine and oil lights came on the car would restart for about 30 sec but would not move when put into drive it broke down on [XXX] extremely dangerous road road with traffic moving above 55 mph I was broke down in the center lane after I called a tow truck and placed a call to the WSP in fear of getting killed on this road this caused extreme anxiety and loss of wages due to this trauma This is the 3rd time this same vehicle broke down The first time I had it towed to the dealership in Bellingham WA where they said it was a cracked spark plug ? And charged $650 to replace still under warranty the 2nd time this vehicle broke down I towed to a certified mechanic it was a burnt valve the repair cost was $4000 and didn't appear to fix the engine knocking noise and was hesitant a short lived band side for a faulty engine that Hyundai did not include this model in class action lawsuit same engine as other recalled motors but they left this car out because they sold so many INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine started to lose power and then completely died the engine and oil lights came on the car would restart for about 30 sec but would not move when put into drive it broke down on [XXX] extremely dangerous road road with traffic moving above 55 mph I was broke down in the center lane after I called a tow truck and placed a call to the WSP in fear of getting killed on this road this caused extreme anxiety and loss of wages due to this trauma This is the 3rd time this same vehicle broke down The first time I had it towed to the dealership in Bellingham WA where they said it was a cracked spark plug ? And charged $650 to replace still under warranty the 2nd time this vehicle broke down I towed to a certified mechanic it was a burnt valve the repair cost was $4000 and didn't appear to fix the engine knocking noise and was hesitant a short lived band side for a faulty engine that Hyundai did not include this model in class action lawsuit same engine as other recalled motors but they left this car out because they sold so many INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine started to lose power and then completely died the engine and oil lights came on the car would restart for about 30 sec but would not move when put into drive it broke down on [XXX] extremely dangerous road road with traffic moving above 55 mph I was broke down in the center lane after I called a tow truck and placed a call to the WSP in fear of getting killed on this road this caused extreme anxiety and loss of wages due to this trauma This is the 3rd time this same vehicle broke down The first time I had it towed to the dealership in Bellingham WA where they said it was a cracked spark plug ? And charged $650 to replace still under warranty the 2nd time this vehicle broke down I towed to a certified mechanic it was a burnt valve the repair cost was $4000 and didn't appear to fix the engine knocking noise and was hesitant a short lived band side for a faulty engine that Hyundai did not include this model in class action lawsuit same engine as other recalled motors but they left this car out because they sold so many INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11614525
Recall Date: Sep 13, 2024
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