Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 241
Recall Date: Jan 31, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 214
Recall Date: Dec 2, 2021
Consumer Complaints
437 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Corrective Action:
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Additional Notes:
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Mfg Campaign: 11599776
Recall Date: Jul 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Corrective Action:
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Additional Notes:
Fuel injector failure on 02/2024. Fuel injector failure on 06/2024. Both times car lost power and started shaking. Hyundai service center will only replace one at a time. Car only has 28k miles.
Mfg Campaign: 11599776
Recall Date: Jul 7, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A faulty fuel injector caused my Tuscon to lose all acceleration while I was in the passing lane of a 4-lane highway going 75mpg. A check engine light came on and it just bricked itself. I had to glide through 3 lanes almost causing a wreck. We were on a family vacation with our [XXX] daughter in the back seat and we had to wait over 2 hours in the blazing heat for a tow. The dealership said there is a known problem with the fuel injectors in these SUVs. I can't believe there isn't yet a recall for these fuel injectors. I'm concerned someone is going to get hurt because of this very fixable problem. Thanks for the help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
A faulty fuel injector caused my Tuscon to lose all acceleration while I was in the passing lane of a 4-lane highway going 75mpg. A check engine light came on and it just bricked itself. I had to glide through 3 lanes almost causing a wreck. We were on a family vacation with our [XXX] daughter in the back seat and we had to wait over 2 hours in the blazing heat for a tow. The dealership said there is a known problem with the fuel injectors in these SUVs. I can't believe there isn't yet a recall for these fuel injectors. I'm concerned someone is going to get hurt because of this very fixable problem. Thanks for the help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
A faulty fuel injector caused my Tuscon to lose all acceleration while I was in the passing lane of a 4-lane highway going 75mpg. A check engine light came on and it just bricked itself. I had to glide through 3 lanes almost causing a wreck. We were on a family vacation with our [XXX] daughter in the back seat and we had to wait over 2 hours in the blazing heat for a tow. The dealership said there is a known problem with the fuel injectors in these SUVs. I can't believe there isn't yet a recall for these fuel injectors. I'm concerned someone is going to get hurt because of this very fixable problem. Thanks for the help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599879
Recall Date: Jul 7, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving and the sunroof exploded. Sounded like a gunshot. Glass went flying. Distracted my driving and nearly crashed into another car from the loud bang.
Corrective Action:
Driving and the sunroof exploded. Sounded like a gunshot. Glass went flying. Distracted my driving and nearly crashed into another car from the loud bang.
Additional Notes:
Driving and the sunroof exploded. Sounded like a gunshot. Glass went flying. Distracted my driving and nearly crashed into another car from the loud bang.
Mfg Campaign: 11598608
Recall Date: Jul 3, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
repeat unusual noise related to the transmission when making a right turn in warmer weather at slow speed
Corrective Action:
repeat unusual noise related to the transmission when making a right turn in warmer weather at slow speed
Additional Notes:
repeat unusual noise related to the transmission when making a right turn in warmer weather at slow speed
Mfg Campaign: 11595871
Recall Date: Jun 22, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Hyundai Tucson Limited Edition. The contact stated that while driving at 25 MPH, he lost consciousness and crashed into a swing, curb, vehicle, fence, and pole where the vehicle came to a stop. The contact stated the automatic braking and collision mitigation braking system failed to engage. The contact was provided with medical attention. A police report was filed. There was no reported fire. The air bags were deployed. The vehicle was towed to a vehicle wreck auction site. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, who opened a case and informed him the system was working as designed and only recognized people. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The failure mileage was approximately 10,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 Hyundai Tucson Limited Edition. The contact stated that while driving at 25 MPH, he lost consciousness and crashed into a swing, curb, vehicle, fence, and pole where the vehicle came to a stop. The contact stated the automatic braking and collision mitigation braking system failed to engage. The contact was provided with medical attention. A police report was filed. There was no reported fire. The air bags were deployed. The vehicle was towed to a vehicle wreck auction site. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, who opened a case and informed him the system was working as designed and only recognized people. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The failure mileage was approximately 10,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 Hyundai Tucson Limited Edition. The contact stated that while driving at 25 MPH, he lost consciousness and crashed into a swing, curb, vehicle, fence, and pole where the vehicle came to a stop. The contact stated the automatic braking and collision mitigation braking system failed to engage. The contact was provided with medical attention. A police report was filed. There was no reported fire. The air bags were deployed. The vehicle was towed to a vehicle wreck auction site. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, who opened a case and informed him the system was working as designed and only recognized people. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The failure mileage was approximately 10,000. The VIN was not available.
Mfg Campaign: 11592444
Recall Date: Jun 4, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Corrective Action:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Additional Notes:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Mfg Campaign: 11587355
Recall Date: May 7, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Corrective Action:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Additional Notes:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Mfg Campaign: 11587355
Recall Date: May 7, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Corrective Action:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Additional Notes:
I was coming back from the mall on the highway doing 50mph and my truck started losing power which it has done before but this time the emergency brake came on and my truck stopped in the middle of the highway on a Saturday. Thank God no one was following me close because that would have caused a bad accident. And also sometimes after I stop at a light or stop sign my brakes harden and I can’t press them down if that makes since and all my needles move back and fourth while the engine is making a noise but the car is still in drive but will not move. I have to hit the button to turn the car off and restart it and this has happened to me 3 times already. This is very frustrating and scary
Mfg Campaign: 11587355
Recall Date: May 7, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Came to a stop and the car completely stopped shut down.No power couldn't start it at the waiter few while opening the hood and it started back app another time.You get the same thing I opened the hood and it didn't start had to get the car told to the dealership
Corrective Action:
Came to a stop and the car completely stopped shut down.No power couldn't start it at the waiter few while opening the hood and it started back app another time.You get the same thing I opened the hood and it didn't start had to get the car told to the dealership
Additional Notes:
Came to a stop and the car completely stopped shut down.No power couldn't start it at the waiter few while opening the hood and it started back app another time.You get the same thing I opened the hood and it didn't start had to get the car told to the dealership
Mfg Campaign: 11587431
Recall Date: May 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.
Corrective Action:
We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.
Additional Notes:
We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.
Mfg Campaign: 11585828
Recall Date: Apr 29, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.
Corrective Action:
We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.
Additional Notes:
We fist noticed a problem with the car having a hard time accelerating and a hard shift at 25-35 mph back at the end of November. We then got a check engine light that came on that said P013A00 Powertrain. We brought it to the dealership the first week of December and were told that the transmission just needed an update. Upon taking the car home it was better for about a week then the issue came back sporadically. Then on March 20th my wife was driving the car and it would not accelerate past 35 mph while getting onto the interstate. Cars were going by her at 70+MPH as she sat there helplessly pressing the accelerator. Eventually she got the car up to 50 mph but it would not go any faster. We brought it into the dealership that day and once again they said the transmission needed an update. I then contacted Hyundai corporate and submitted a complaint and they started a case for the issue. After the second time at the dealership the car was ok for a week and then started with the same issues. After taking it to several other dealerships they all tell me that it’s a transmission issue that they don’t know how to fix but they change what they say once Hyundai corporate talks with them. Presently the car will have very high RPM and jump forward almost colliding with cars in front. It will also not accelerate such as the peddle is on the floor and the RPMs are high but the car will barely move until it shifts gears and jumps forward.
Mfg Campaign: 11585828
Recall Date: Apr 29, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway when the engine would not accelerate. I was stuck in a high speed lane and drivers were on my rear bumper. I could not move over and felt helpless. I pulled off at the next exit and the vehicle was sputtering. I made it home at reduced speed. The vehicle would not start the next morning. I had it towed to the nearest dealership. I was contacted days later and informed that the is a bulletin about power loss due to faulty fuel injectors. Many complaint sites are full of the same problems. I now feel unsafe driving the vehicle on trips. I don't want to get stuck in the middle of nowhere. I am a female senior citizen.
Corrective Action:
I was driving on the highway when the engine would not accelerate. I was stuck in a high speed lane and drivers were on my rear bumper. I could not move over and felt helpless. I pulled off at the next exit and the vehicle was sputtering. I made it home at reduced speed. The vehicle would not start the next morning. I had it towed to the nearest dealership. I was contacted days later and informed that the is a bulletin about power loss due to faulty fuel injectors. Many complaint sites are full of the same problems. I now feel unsafe driving the vehicle on trips. I don't want to get stuck in the middle of nowhere. I am a female senior citizen.
Additional Notes:
I was driving on the highway when the engine would not accelerate. I was stuck in a high speed lane and drivers were on my rear bumper. I could not move over and felt helpless. I pulled off at the next exit and the vehicle was sputtering. I made it home at reduced speed. The vehicle would not start the next morning. I had it towed to the nearest dealership. I was contacted days later and informed that the is a bulletin about power loss due to faulty fuel injectors. Many complaint sites are full of the same problems. I now feel unsafe driving the vehicle on trips. I don't want to get stuck in the middle of nowhere. I am a female senior citizen.
Mfg Campaign: 11582743
Recall Date: Apr 13, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ignition coil failure while driving. Loss of power, jerking performance, almost to point of stalling. No check engine lights until failure. Confirmed with scanner what computer was registering. I’ve seen other posts online of this happening.
Corrective Action:
Ignition coil failure while driving. Loss of power, jerking performance, almost to point of stalling. No check engine lights until failure. Confirmed with scanner what computer was registering. I’ve seen other posts online of this happening.
Additional Notes:
Ignition coil failure while driving. Loss of power, jerking performance, almost to point of stalling. No check engine lights until failure. Confirmed with scanner what computer was registering. I’ve seen other posts online of this happening.
Mfg Campaign: 11582790
Recall Date: Apr 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Ignition coil failure while driving. Loss of power, jerking performance, almost to point of stalling. No check engine lights until failure. Confirmed with scanner what computer was registering. I’ve seen other posts online of this happening.
Corrective Action:
Ignition coil failure while driving. Loss of power, jerking performance, almost to point of stalling. No check engine lights until failure. Confirmed with scanner what computer was registering. I’ve seen other posts online of this happening.
Additional Notes:
Ignition coil failure while driving. Loss of power, jerking performance, almost to point of stalling. No check engine lights until failure. Confirmed with scanner what computer was registering. I’ve seen other posts online of this happening.
Mfg Campaign: 11582790
Recall Date: Apr 13, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On two occasions, immediately after startup, the vehicle has experienced vastly diminished power. Once in November 2023 and once on [XXX]. Both instances were identical. Vehicle could barely move from a stop, even at full throttle. Speed above 25 mph could not be achieved. RPMs exceeded 4500. Vehicle did not stall. No dash lights, warnings or chimes were triggered. Upon shutdown and restart, problem disappeared. Source of failure is unknown. Upon notification, dealer (Gossett, Memphis TN) offered a diagnostic service for $100 with a two month wait for available appointment. Vehicle has had no other issues. Vehicle is accident-free. Vehicle is unmodified and has received no service beyond scheduled oil changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On two occasions, immediately after startup, the vehicle has experienced vastly diminished power. Once in November 2023 and once on [XXX]. Both instances were identical. Vehicle could barely move from a stop, even at full throttle. Speed above 25 mph could not be achieved. RPMs exceeded 4500. Vehicle did not stall. No dash lights, warnings or chimes were triggered. Upon shutdown and restart, problem disappeared. Source of failure is unknown. Upon notification, dealer (Gossett, Memphis TN) offered a diagnostic service for $100 with a two month wait for available appointment. Vehicle has had no other issues. Vehicle is accident-free. Vehicle is unmodified and has received no service beyond scheduled oil changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On two occasions, immediately after startup, the vehicle has experienced vastly diminished power. Once in November 2023 and once on [XXX]. Both instances were identical. Vehicle could barely move from a stop, even at full throttle. Speed above 25 mph could not be achieved. RPMs exceeded 4500. Vehicle did not stall. No dash lights, warnings or chimes were triggered. Upon shutdown and restart, problem disappeared. Source of failure is unknown. Upon notification, dealer (Gossett, Memphis TN) offered a diagnostic service for $100 with a two month wait for available appointment. Vehicle has had no other issues. Vehicle is accident-free. Vehicle is unmodified and has received no service beyond scheduled oil changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582350
Recall Date: Apr 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn’t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
Corrective Action:
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn’t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
Additional Notes:
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn’t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
Mfg Campaign: 11582183
Recall Date: Apr 10, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn’t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
Corrective Action:
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn’t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
Additional Notes:
NHTSA Complaint On Sunday, March 10th 2024 our 2022 Hyundai Tucson with 2.5L engine started missing in one of the cylinders. It did not disable the vehicle and it ran like that for several blocks until we could pullover to safety. At this time there were no warning lights of any kind. It wasn’t until I turned the car off, checked the oil (which was good), started the car again and did a lap around the parking lot that the check engine light came on. So there were no warnings. We dropped the car off at our local Hyundai service center that night so it could be checked first thing the next day. It turned out that it was a bad spark plug and injector. At that point it was no big deal. We chalked it up to a fluke. We received the car back on Thursday, March 14th with the explanation of what happened and that it was replaced under warranty. There were NO RECOMMENDATIONS made upon pick up. Exactly 2 weeks later on Thursday, March 28th, the car lost all power while traveling 60mph in the middle lane of the interstate. Again, there were no warning or diagnostic lights coming on. It was pure luck that there was minimal traffic and other drivers were paying attention as the car came to a complete stop in the middle of the highway in order to be restarted and it refused to accelerate above 20mph in order to limp to the shoulder and get to safety. Over an hour later and stopping and starting the car in a parking lot, the check engine light finally came on. The engine was running worse this time. The car had to be towed this time to the service center. After being checked out it was another spark plug and a fouled fuel injector. Researching online showed that this is a very common issue with Hyundai fuel injectors between 12,000 and 25,000 miles. There are currently no technical service bulletins or recalls warning owners of this common failure and potentially losing power traveling at high speeds. Research showed there have been 3 collisions caused by this exact issue to date.
Mfg Campaign: 11582183
Recall Date: Apr 10, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission wouldn’t shift. Tried to accelerate from stopping at a stop sign and car wouldnt get up to speeds. Car shuttered when it tried to. The auto shut off light turned orange. No codes or check engine light came on. Shut car off and turned on and problem went away. Nobody has inspected it as it has not reproduced the problem. Several online forums state that I am not the only one to have this issue. Luckily this didnt happen on the highway otherwise that would have been very dangerous trying to merge on a highway.
Corrective Action:
Transmission wouldn’t shift. Tried to accelerate from stopping at a stop sign and car wouldnt get up to speeds. Car shuttered when it tried to. The auto shut off light turned orange. No codes or check engine light came on. Shut car off and turned on and problem went away. Nobody has inspected it as it has not reproduced the problem. Several online forums state that I am not the only one to have this issue. Luckily this didnt happen on the highway otherwise that would have been very dangerous trying to merge on a highway.
Additional Notes:
Transmission wouldn’t shift. Tried to accelerate from stopping at a stop sign and car wouldnt get up to speeds. Car shuttered when it tried to. The auto shut off light turned orange. No codes or check engine light came on. Shut car off and turned on and problem went away. Nobody has inspected it as it has not reproduced the problem. Several online forums state that I am not the only one to have this issue. Luckily this didnt happen on the highway otherwise that would have been very dangerous trying to merge on a highway.
Mfg Campaign: 11577899
Recall Date: Mar 17, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Corrective Action:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Additional Notes:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Mfg Campaign: 11575832
Recall Date: Mar 6, 2024
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