Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 241
Recall Date: Jan 31, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 214
Recall Date: Dec 2, 2021
Consumer Complaints
437 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Corrective Action:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Additional Notes:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Mfg Campaign: 11575832
Recall Date: Mar 6, 2024
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Corrective Action:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Additional Notes:
First incident: While driving on the highway, my vehicle began to vibrate intensely, jerking, lost acceleration and ultimately was unable to drive. Smelled burning. No warning lights came on- no indication of a problem. I only had time to exit on ramp and car stopped in the middle of traffic. Car had to be towed to dealer. Second incident: I was driving and the vehicle began jerking and vibrating with no acceleration. Smelled burning again. Only after this happened did the engine light appear. I was able to get over to the side of the road. Luckily I wasn’t far from home. Car had to be towed to dealer again Very unsafe and no recall from Hyundai.
Mfg Campaign: 11575832
Recall Date: Mar 6, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Corrective Action:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Additional Notes:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Mfg Campaign: 11574169
Recall Date: Feb 27, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Corrective Action:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Additional Notes:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Mfg Campaign: 11574169
Recall Date: Feb 27, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Corrective Action:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Additional Notes:
In December, while parking in garage, the vehicle suddenly accelerated causing considerable property damage Yesterday, Feb 26,2024 this happened again while parking. The car suddenly accelerated while parking, jumping over the parking curb and into the corner of a building causing major damage to the vehicle. No airbag deployment or forward collision warning in either case
Mfg Campaign: 11574169
Recall Date: Feb 27, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573949
Recall Date: Feb 26, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
New 2022 tucson limited power train stalled, would not accelerate randomly while on the highway in NJ on [XXX]. Had to get to side of the road and put hazards on as was unable to accelerate past 40mph in a 65mph zone. Once turning off the car, the electrical systems reset. It was crazy i only had the car for 200miles. Thank God it was a leased car. Flash forward it occurred twice before hitting 1k miles. Took it to get serviced and service department had no idea and said nothing was found to be the cause after the second time it stalled. Other incident was around 20k miles gas lock latch broke somehow and couldn't open gas tank to put gas in car. Went to 3 dealerships, 2 couldn't see me without an appointment. Had to get it snapped off then come back to get car serviced which took 2 additional hrs. Unreliable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11573949
Recall Date: Feb 26, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Turn signals are not working.
Corrective Action:
Turn signals are not working.
Additional Notes:
Turn signals are not working.
Mfg Campaign: 11572165
Recall Date: Feb 15, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Turn signals are not working.
Corrective Action:
Turn signals are not working.
Additional Notes:
Turn signals are not working.
Mfg Campaign: 11572165
Recall Date: Feb 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Corrective Action:
This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Additional Notes:
This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Mfg Campaign: 11568825
Recall Date: Jan 30, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Corrective Action:
This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Additional Notes:
This is the third time I had issues with my 2022 Hyundai Tucson losing power, being unable to accelerate, and/or completely losing power and stopping. I already created an NHSTA report/complaint when the first incident occurred 11 months ago (NHTSA ID Number: 11507213). Since then, the issue occurred twice (has 33,000 miles & always maintained). I am a professional female in [XXX] . The 2nd time was at night [XXX]; I was on my way to a program for work, car decelerated. I could navigate, with great distress and frustration to a side street where the car shut off completely. I contacted my husband, my supervisor (who delayed the program start for a few minutes, then began without me), Hyundai Blue Link and AAA. My supervisor sent someone to pick me up so I could be present at the program and make my presentation. A colleague returned me to my failed vehicle. I called AAA for an update on the tow, which I was told would not be for another several hours after midnight. My colleague drove me home (16.5 miles one way: my husband was even further away) as I would have again been alone in my vehicle at night (without heat). This third time (Jan 2024), I used the climate start for at least 12 minutes before driving. The car never gained acceleration above 19 mph, occurring immediately. I thought it was just a cold engine that would dissipate as I drove, but it didn't. Since I could not get the engine to accelerate, I could not get heat. It was as though the engine was draining all the functions of the vehicle. There were no cars in front of me, but several drivers behind me were very angry; amazingly, no accident occurred. Finally drove to dealer, called Uber, and was late to work again! Purchased my Tucson after engine issues with my Hyundai Sante Fe. Both purchased new with many extended warranties, assuming I'd have a safe and reliable vehicle. Car still at dealer (10 days). Is Hyundai ignoring safety and significant hazards over sales and profits? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Mfg Campaign: 11568825
Recall Date: Jan 30, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven’t had this car for more than 6months and dealership won’t help my insurance won’t cover it it’s impossible and expensive to repair. How is it possible to have two accidents with just sunroof
Corrective Action:
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven’t had this car for more than 6months and dealership won’t help my insurance won’t cover it it’s impossible and expensive to repair. How is it possible to have two accidents with just sunroof
Additional Notes:
My panoramic sunroof shattered in the middle of expressway and nobody has been able to help two pieces of my sunroof of shattered and haven’t had this car for more than 6months and dealership won’t help my insurance won’t cover it it’s impossible and expensive to repair. How is it possible to have two accidents with just sunroof
Mfg Campaign: 11562484
Recall Date: Dec 29, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the sunroof glass fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the sunroof glass fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the sunroof glass fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11561445
Recall Date: Dec 22, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.
Corrective Action:
While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.
Additional Notes:
While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.
Mfg Campaign: 11561088
Recall Date: Dec 20, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.
Corrective Action:
While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.
Additional Notes:
While driving uphill, the car lost power, beginning to spurt and stalling. Then the car was not able to accelerate while car kept spurting and stopping. It was a dangerous situation as this happened while we were driving, in the middle of the road, while going uphill. Thankfully it was at night and there were no cars behind us but if there was we would have clashed into it. Towed the vehicle to the dealership and was informed that the same year TUCSON came in the night before with similar problems. It appears that there is a pattern to this safety concern. Please take action before someone gets hurt. Car shutting off like this while driving poses safety concerns for drivers and all the people around it. Even with fix, I don't feel safe driving unless I see actions taken by Hyundai to solve this apparent issue with powertrain/engine.
Mfg Campaign: 11561088
Recall Date: Dec 20, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Corrective Action:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Additional Notes:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Mfg Campaign: 11561146
Recall Date: Dec 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Corrective Action:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Additional Notes:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Mfg Campaign: 11561146
Recall Date: Dec 20, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Corrective Action:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Additional Notes:
Spring and Summer 2023: Multiple safety sensor malfunctions during highway rides pose a risk. The official dealership reset the system, but issues have persisted over the last few months. August 9, 2023: Sudden and intense shaking, poor driving performance. The vehicle was serviced at the official dealership (LITHIA Hyundai of New Port Richey #396). Replaced Parts: QQH Injector Assembly Fuel QQH Pipe-High Pressure Combustion Seal Ring K Bolt Gasket-Port Gasket-PCV FKM Washer-Injector Bracket x 2 September 25, 2023: Recurrence of shaking and jerking while driving on the highway. The vehicle was dropped off at the same official dealership. Replaced Parts: Spark Plugs Combustion Seal Ring QQH Pipe-High Pressure QQH Injector Assembly Fuel December 19th, 2023: The same issue appeared yesterday. The vehicle was dropped off for repair at the official dealership (LITHIA Hyundai of New Port Richey #396). Ongoing concerns and recurrent problems warrant further investigation and resolution. Dealership Information: LITHIA Hyundai of New Port Richey #396 Address: 3936 US Hwy 19, New Port Richey, FL 34652 Phone: (727) 203-7300
Mfg Campaign: 11561146
Recall Date: Dec 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11560520
Recall Date: Dec 17, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11560520
Recall Date: Dec 17, 2023
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