Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 241
Recall Date: Jan 31, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson vehicles. The software installed in the Integrated Central Control Unit (ICU) may be incompatible with the vehicle, which could result in inoperative headlights and/or taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 214
Recall Date: Dec 2, 2021
Consumer Complaints
437 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife was with my Aunt and driving at 70mph on PGBT highway and instant the check engine light come on and the car started smelling of burnt equipment and stalled. The cabin was filled with white smoke and the windows jammed as well. The car was stalled in the middle of the highway with traffic zooming past and severing to save us. This car put my family is a life threatening situation and I want that to be recorded. We use this vehicle for our family trips and it haunts me to think what it can do to my wife and kids. I have started a formal complaint with Hyundai corporate and the complaint number is [XXX]. Also the car is with Hyundai Dealership at Address: 1301 N Central Expy, McKinney, TX 75070 (469) 525-4300) and I am yet to receive a diagnosis from them on what actually happened to the vehicle. Cops were called at the scene but a formal police report was not given. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11560520
Recall Date: Dec 17, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 40-50 MPH, the transmission was shifting hard, and was upshifting and downshifting independently. There was no warning light illuminated. The contact stated that the failure had recurred several times while driving. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. Additionally, the manufacturer sent a field technician out who could not duplicate the failure. The manufacturer then informed the contact that the vehicle was not experiencing a failure. The contact also stated that while driving 50 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system engaged while there was no vehicles or objects nearby. The contact depressed the brake pedal to reset the vehicle, then depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The contact stated that he was driving with the Adaptive Cruise Control mode engaged. The contact stated that while changing lanes, the vehicle failed to accelerate as needed. The contact stated that he disengaged the Adaptive Cruise Control and depressed the accelerator pedal to drive at highway speeds. The contact stated that the failure recurred on another occasion, then the vehicle independently accelerated to 80 MPH temporarily. The contact stated that while driving uphill and depressing the accelerator pedal, the vehicle failed to respond and decelerated. The contact was able to continue driving. The vehicle was not repaired. The failure mileage was approximately 670. The VIN was unavailable.
Corrective Action:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 40-50 MPH, the transmission was shifting hard, and was upshifting and downshifting independently. There was no warning light illuminated. The contact stated that the failure had recurred several times while driving. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. Additionally, the manufacturer sent a field technician out who could not duplicate the failure. The manufacturer then informed the contact that the vehicle was not experiencing a failure. The contact also stated that while driving 50 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system engaged while there was no vehicles or objects nearby. The contact depressed the brake pedal to reset the vehicle, then depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The contact stated that he was driving with the Adaptive Cruise Control mode engaged. The contact stated that while changing lanes, the vehicle failed to accelerate as needed. The contact stated that he disengaged the Adaptive Cruise Control and depressed the accelerator pedal to drive at highway speeds. The contact stated that the failure recurred on another occasion, then the vehicle independently accelerated to 80 MPH temporarily. The contact stated that while driving uphill and depressing the accelerator pedal, the vehicle failed to respond and decelerated. The contact was able to continue driving. The vehicle was not repaired. The failure mileage was approximately 670. The VIN was unavailable.
Additional Notes:
The contact owns a 2022 Hyundai Tucson. The contact stated while driving 40-50 MPH, the transmission was shifting hard, and was upshifting and downshifting independently. There was no warning light illuminated. The contact stated that the failure had recurred several times while driving. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. Additionally, the manufacturer sent a field technician out who could not duplicate the failure. The manufacturer then informed the contact that the vehicle was not experiencing a failure. The contact also stated that while driving 50 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system engaged while there was no vehicles or objects nearby. The contact depressed the brake pedal to reset the vehicle, then depressed the accelerator pedal and continued driving. The contact stated that the failure recurred several times while driving. The contact stated that he was driving with the Adaptive Cruise Control mode engaged. The contact stated that while changing lanes, the vehicle failed to accelerate as needed. The contact stated that he disengaged the Adaptive Cruise Control and depressed the accelerator pedal to drive at highway speeds. The contact stated that the failure recurred on another occasion, then the vehicle independently accelerated to 80 MPH temporarily. The contact stated that while driving uphill and depressing the accelerator pedal, the vehicle failed to respond and decelerated. The contact was able to continue driving. The vehicle was not repaired. The failure mileage was approximately 670. The VIN was unavailable.
Mfg Campaign: 11558624
Recall Date: Dec 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
System Failed: Shut off in traffic. Vehicle can be inspected upon request. Safety risk: Potential for collision. Input from Dealership: Dealerships error code/diagnostic code was P213800. Reset system and recharge battery. Warning lights came on at the same time as the car shut down. One month prior check engine light came on, but car was operating normally. Dealership ran diagnostic test which did not indicate any issues. The suggestion was to tighten the gas cap.
Corrective Action:
System Failed: Shut off in traffic. Vehicle can be inspected upon request. Safety risk: Potential for collision. Input from Dealership: Dealerships error code/diagnostic code was P213800. Reset system and recharge battery. Warning lights came on at the same time as the car shut down. One month prior check engine light came on, but car was operating normally. Dealership ran diagnostic test which did not indicate any issues. The suggestion was to tighten the gas cap.
Additional Notes:
System Failed: Shut off in traffic. Vehicle can be inspected upon request. Safety risk: Potential for collision. Input from Dealership: Dealerships error code/diagnostic code was P213800. Reset system and recharge battery. Warning lights came on at the same time as the car shut down. One month prior check engine light came on, but car was operating normally. Dealership ran diagnostic test which did not indicate any issues. The suggestion was to tighten the gas cap.
Mfg Campaign: 11558678
Recall Date: Dec 5, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Corrective Action:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Additional Notes:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Mfg Campaign: 11557804
Recall Date: Dec 1, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Corrective Action:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Additional Notes:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Mfg Campaign: 11557804
Recall Date: Dec 1, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Corrective Action:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Additional Notes:
I have a lot of questions. I bought the best trim car for safety, but as a result, nothing worked. The damage to my family caused by this was a lot of damage mentally and physically, and it took a lot of time for these results to come out. That ended my view of Hyundai/Kia as a Korean American living in the U.S. I will never repurchase a Korean car. I suspect a sudden acceleration. I decided to report to NHTSA/BBB/Hyundai Motor America/FTC.
Mfg Campaign: 11557804
Recall Date: Dec 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
Corrective Action:
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
Additional Notes:
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
Mfg Campaign: 11557014
Recall Date: Nov 27, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
Corrective Action:
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
Additional Notes:
This car has 36,000 miles, purchased new and serviced on schedule. The car is at the dealer for the third time since purchase. The first was a fuel injector issue/drivetrain error. The second time was a bad spark plug. The most current issue is another fuel injector. People on the internet have reported similar problems. The dealership has directed us to come get the car, which is unacceptable, because this is an engine error. I spoke to Hyundai Customer Car and they directed me to rent a car at my own cost and to not drive the car.
Mfg Campaign: 11557014
Recall Date: Nov 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
For the second time vehicle has lost power and slowly began slowing down. This time it was on the interstate which almost caused a collision with a semi. It is due to faulty fuel injectors which is a known issue with hyundai.
Corrective Action:
For the second time vehicle has lost power and slowly began slowing down. This time it was on the interstate which almost caused a collision with a semi. It is due to faulty fuel injectors which is a known issue with hyundai.
Additional Notes:
For the second time vehicle has lost power and slowly began slowing down. This time it was on the interstate which almost caused a collision with a semi. It is due to faulty fuel injectors which is a known issue with hyundai.
Mfg Campaign: 11556172
Recall Date: Nov 21, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving & my sunroof shattered. My sunroof was closed but it completely broke. It sounded like a loud bang, or gun shot. When I pulled over, I realized it was the sunroof.
Corrective Action:
I was driving & my sunroof shattered. My sunroof was closed but it completely broke. It sounded like a loud bang, or gun shot. When I pulled over, I realized it was the sunroof.
Additional Notes:
I was driving & my sunroof shattered. My sunroof was closed but it completely broke. It sounded like a loud bang, or gun shot. When I pulled over, I realized it was the sunroof.
Mfg Campaign: 11555720
Recall Date: Nov 17, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.
Corrective Action:
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.
Additional Notes:
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.
Mfg Campaign: 11555191
Recall Date: Nov 15, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.
Corrective Action:
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.
Additional Notes:
The collision avoidance system has been going off randomly when there are no cars around, and also in the middle of traffic when I am more than two car lengths away from other cars; when I am on the highway driving fast and when I am on side streets driving slow, and even in my driveway. Additionally, some of the times that the warning system flashes and sounds off the car brakes and stops in the middle of the road. There is no pattern for when the incidents occur not are there any adverse road conditions. Roads here are flat and this has occurred during periods of no rain. Safety of myself my passengers and other driver is at risk due to the vehicle stopping for no reason. I took the car to the dealer, and they could not duplicate the problem and did not find any issues when checking the diagnostics.
Mfg Campaign: 11555191
Recall Date: Nov 15, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
•What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure Pump Assembly. Yes, it is available for inspection upon request. •How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages. The car didn’t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn’t.
Corrective Action:
•What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure Pump Assembly. Yes, it is available for inspection upon request. •How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages. The car didn’t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn’t.
Additional Notes:
•What component or system failed or malfunctioned, and is it available for inspection upon request? High Pressure Pump Assembly. Yes, it is available for inspection upon request. •How was your safety or the safety of others put at risk? Car lost ability to accelerate and stalled while driving on freeway with heavy traffic. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning messages. The car didn’t seem to smoothly respond to pressing the accelerator, but the issue resolved until it didn’t.
Mfg Campaign: 11555220
Recall Date: Nov 15, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.
Corrective Action:
In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.
Additional Notes:
In the last 4 months my vehicle has had 2 bad fuel injectors. In both instances my check engine light came in while I was driving down the road. The vehicle shuttered and could not accelerate. Luckily both times J was close to home and was able to turn around. This came with no warning. Both times, I had previously driven the car that day with no issues. When I went out for another trip, the vehicle then had an issue. I am concerned the fuel injectors for this vehicle/model may have a defect of some kind, as I have lost two in a very short amount of time. If this happened in a congested area or highway it could absolutely present a safety issue. The first incident occurred when the vehicle had about 59,000 miles on it.
Mfg Campaign: 11554376
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.
Corrective Action:
I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.
Additional Notes:
I am writing to express my deep concerns regarding a series of ongoing safety issues with our HYUNDAI TUCSON 2022 (leased in 2022). We have encountered alarming problems that are affecting the safety and reliability of the vehicle. On July 29, 2023, my husband was driving the vehicle up a sharp incline when the car started shaking/jolting and abruptly shut off. This resulted in a highly dangerous situation as the car began to roll back. He was unable to restart the vehicle, and it had to be towed to the nearest Hyundai dealership. It took over a week for the dealership to address and rectify the issue...so we thought (see below). Also, please note that there was smoke coming out from the exhaust when the tow truck came. It looked like smoke from a flame inside. Fast forward to November 8, 2023, the vehicle was experiencing the same issue as before: continuous shaking/jolting, and the vehicle abruptly shut off once again... stalling in the middle of a highway. A police officer saw what happened and helped my husband relocate the vehicle to the shoulder of the highway to avoid oncoming traffic/collision. He waited with my husband as he kept trying to get the vehicle to turn on. After 30 min, he was able to get it back on. The "check engine" light was illuminated. My husband drove home while the car was still shaking/jolting. We plan to, once again, have it towed to the nearest Hyundai dealership today. We were told the issue had been "resolved" from the last time this happened in July. Clearly, it was not resolved and I feel this vehicle should be recalled. These recurring problems are deeply unsettling for a vehicle that is not even two years old. Given the repeated and unresolved safety issues with this vehicle, I am concerned for the safety of myself, my family, my unborn child as I am expecting and other road users. I would like to request your immediate attention and intervention to address these problems effectively.
Mfg Campaign: 11554378
Recall Date: Nov 9, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The audio suddenly stopped working (no warnings). This happened 3 times within the last few weeks. Dealer have fixed it each time (i.e. audio is back). Without audio important safety audio warning is not working. Dealer told us Hyundai won't fix it because it will cost over $3000 to replace the amplifier.
Corrective Action:
The audio suddenly stopped working (no warnings). This happened 3 times within the last few weeks. Dealer have fixed it each time (i.e. audio is back). Without audio important safety audio warning is not working. Dealer told us Hyundai won't fix it because it will cost over $3000 to replace the amplifier.
Additional Notes:
The audio suddenly stopped working (no warnings). This happened 3 times within the last few weeks. Dealer have fixed it each time (i.e. audio is back). Without audio important safety audio warning is not working. Dealer told us Hyundai won't fix it because it will cost over $3000 to replace the amplifier.
Mfg Campaign: 11554159
Recall Date: Nov 8, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.
Corrective Action:
Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.
Additional Notes:
Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.
Mfg Campaign: 11552762
Recall Date: Oct 30, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.
Corrective Action:
Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.
Additional Notes:
Car lost ability to accelerate and was shuddering for the second time. My personal code reader pulls up codes P0191 and P0303. Engine misfire. Second time since June28,2023. Bought the Hyundai Tucson brand new in December of 2021. First time car lost acceleration and was shuddering on the interstate with my toddler son and pregnant wife stranded. The second time was tonight, October 30th, 2023. I was in the car with my still pregnant wife and toddler son.
Mfg Campaign: 11552762
Recall Date: Oct 30, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
On 10/17/23 I was driving about 55 MPH up a hill when the vehicle began to decelerate rapidly and would not accelerate. The vehicle was shaking and jerking and would not go over 34 MPH. I was fortunately in the right lane and was able to make a right turn into a long merge lane. I turned off the car and tried to start again, and it began shaking uncontrollably while making a strangled noise. I pressed on the gas and smoke began to exit the exhaust. I turned the vehicle off again. I waited about another 5 minutes to try to start the vehicle and was met with the same scenario as above. This time, all the lights on the dashboard turned on; car battery, engine, oil, etc. The brake pedal was also locked up, unable to depress to put the car in neutral. Had the car towed to the dealership and the service advisor indicated it was most likely the fuel injector. He started the vehicle and the same strangled sound and shaking started. The cabin quickly filled with the smell of gasoline. The service advisor stated that it would take maybe a week or more before the vehicle could even be seen as all service centers in the area were understaffed and backed up. No rental/loaner car is allowed to be issued until the car is diagnosed by the technicians. Earlier in the day, the Bluelink app was not functional to remotely start the vehicle. Attempted to remote start the vehicle from two devices, no success. Called Bluelink and the rep had me delete and redownload the app, reset the system in the car by pressing the small reset button, and even tried to send a remote start request from her end and was unsuccessful. She stated a ticket for further assistance is needed. On 10/19/23, the Bluelink app notified me of an issue in the car: DTC P030200 POWERTRAIN. I have read other reports of this occurring in this vehicle. Huge safety issue, especially when on highways. Still waiting on Hyundai to service the call. I hope all fuel injectors are replaced instead of one.
Corrective Action:
On 10/17/23 I was driving about 55 MPH up a hill when the vehicle began to decelerate rapidly and would not accelerate. The vehicle was shaking and jerking and would not go over 34 MPH. I was fortunately in the right lane and was able to make a right turn into a long merge lane. I turned off the car and tried to start again, and it began shaking uncontrollably while making a strangled noise. I pressed on the gas and smoke began to exit the exhaust. I turned the vehicle off again. I waited about another 5 minutes to try to start the vehicle and was met with the same scenario as above. This time, all the lights on the dashboard turned on; car battery, engine, oil, etc. The brake pedal was also locked up, unable to depress to put the car in neutral. Had the car towed to the dealership and the service advisor indicated it was most likely the fuel injector. He started the vehicle and the same strangled sound and shaking started. The cabin quickly filled with the smell of gasoline. The service advisor stated that it would take maybe a week or more before the vehicle could even be seen as all service centers in the area were understaffed and backed up. No rental/loaner car is allowed to be issued until the car is diagnosed by the technicians. Earlier in the day, the Bluelink app was not functional to remotely start the vehicle. Attempted to remote start the vehicle from two devices, no success. Called Bluelink and the rep had me delete and redownload the app, reset the system in the car by pressing the small reset button, and even tried to send a remote start request from her end and was unsuccessful. She stated a ticket for further assistance is needed. On 10/19/23, the Bluelink app notified me of an issue in the car: DTC P030200 POWERTRAIN. I have read other reports of this occurring in this vehicle. Huge safety issue, especially when on highways. Still waiting on Hyundai to service the call. I hope all fuel injectors are replaced instead of one.
Additional Notes:
On 10/17/23 I was driving about 55 MPH up a hill when the vehicle began to decelerate rapidly and would not accelerate. The vehicle was shaking and jerking and would not go over 34 MPH. I was fortunately in the right lane and was able to make a right turn into a long merge lane. I turned off the car and tried to start again, and it began shaking uncontrollably while making a strangled noise. I pressed on the gas and smoke began to exit the exhaust. I turned the vehicle off again. I waited about another 5 minutes to try to start the vehicle and was met with the same scenario as above. This time, all the lights on the dashboard turned on; car battery, engine, oil, etc. The brake pedal was also locked up, unable to depress to put the car in neutral. Had the car towed to the dealership and the service advisor indicated it was most likely the fuel injector. He started the vehicle and the same strangled sound and shaking started. The cabin quickly filled with the smell of gasoline. The service advisor stated that it would take maybe a week or more before the vehicle could even be seen as all service centers in the area were understaffed and backed up. No rental/loaner car is allowed to be issued until the car is diagnosed by the technicians. Earlier in the day, the Bluelink app was not functional to remotely start the vehicle. Attempted to remote start the vehicle from two devices, no success. Called Bluelink and the rep had me delete and redownload the app, reset the system in the car by pressing the small reset button, and even tried to send a remote start request from her end and was unsuccessful. She stated a ticket for further assistance is needed. On 10/19/23, the Bluelink app notified me of an issue in the car: DTC P030200 POWERTRAIN. I have read other reports of this occurring in this vehicle. Huge safety issue, especially when on highways. Still waiting on Hyundai to service the call. I hope all fuel injectors are replaced instead of one.
Mfg Campaign: 11551050
Recall Date: Oct 20, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.
Corrective Action:
While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.
Additional Notes:
While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.
Mfg Campaign: 11549692
Recall Date: Oct 12, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury