Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC292
Recall Date: Jan 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC266
Recall Date: Mar 31, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC265
Recall Date: Mar 17, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC221
Recall Date: Nov 19, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC211
Recall Date: Apr 21, 2021
Consumer Complaints
144 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving my 2022 Kia Carnival Prestige, the engine started knocking and the vehicle started sounding like it was going to turn off. There was no alert or light on until we got to the service center where the check engine light came on. I took to the nearest dealer with service center for Kia for inspection and repair which the dealer's service center indicated it was an engine failure at 62,203 miles. This failure was hundreds of miles away from my home. I had to return to my state on a rental vehicle. The vehicle remained at the service center for 2 months for engine replacement. Prior to this event, I had serviced the vehicle at my home dealer's service center since I bought it. I performed all maintenance and my home dealer never alerted to an engine trouble before this event. Once I retrieved my vehicle, the vehicle was fine for few weeks and at 66,427 miles the vehicle started having issues with a check engine light on again. I took to my home dealer's service center and after inspection they indicated it was a bad fuel injector. The vehicle became unreliable and unsafe for my regular commute. Once I received the vehicle with the new engine the performance and sound was very different than my old engine had been since I bought the car. I believe the original engine has been faulty since I bought the vehicle.
Corrective Action:
While driving my 2022 Kia Carnival Prestige, the engine started knocking and the vehicle started sounding like it was going to turn off. There was no alert or light on until we got to the service center where the check engine light came on. I took to the nearest dealer with service center for Kia for inspection and repair which the dealer's service center indicated it was an engine failure at 62,203 miles. This failure was hundreds of miles away from my home. I had to return to my state on a rental vehicle. The vehicle remained at the service center for 2 months for engine replacement. Prior to this event, I had serviced the vehicle at my home dealer's service center since I bought it. I performed all maintenance and my home dealer never alerted to an engine trouble before this event. Once I retrieved my vehicle, the vehicle was fine for few weeks and at 66,427 miles the vehicle started having issues with a check engine light on again. I took to my home dealer's service center and after inspection they indicated it was a bad fuel injector. The vehicle became unreliable and unsafe for my regular commute. Once I received the vehicle with the new engine the performance and sound was very different than my old engine had been since I bought the car. I believe the original engine has been faulty since I bought the vehicle.
Additional Notes:
While driving my 2022 Kia Carnival Prestige, the engine started knocking and the vehicle started sounding like it was going to turn off. There was no alert or light on until we got to the service center where the check engine light came on. I took to the nearest dealer with service center for Kia for inspection and repair which the dealer's service center indicated it was an engine failure at 62,203 miles. This failure was hundreds of miles away from my home. I had to return to my state on a rental vehicle. The vehicle remained at the service center for 2 months for engine replacement. Prior to this event, I had serviced the vehicle at my home dealer's service center since I bought it. I performed all maintenance and my home dealer never alerted to an engine trouble before this event. Once I retrieved my vehicle, the vehicle was fine for few weeks and at 66,427 miles the vehicle started having issues with a check engine light on again. I took to my home dealer's service center and after inspection they indicated it was a bad fuel injector. The vehicle became unreliable and unsafe for my regular commute. Once I received the vehicle with the new engine the performance and sound was very different than my old engine had been since I bought the car. I believe the original engine has been faulty since I bought the vehicle.
Mfg Campaign: 11674792
Recall Date: Jul 19, 2025
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My front windshield on my 2022 Kia Carnival has shattered in two places from a small hit. I have owned lots of cars and never had a windshield break in two places all the way across. There must be an issue or problem.
Corrective Action:
My front windshield on my 2022 Kia Carnival has shattered in two places from a small hit. I have owned lots of cars and never had a windshield break in two places all the way across. There must be an issue or problem.
Additional Notes:
My front windshield on my 2022 Kia Carnival has shattered in two places from a small hit. I have owned lots of cars and never had a windshield break in two places all the way across. There must be an issue or problem.
Mfg Campaign: 11672647
Recall Date: Jul 11, 2025
Kia America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated while driving 50 MPH, the driver's side windshield exterior A-Pillar trim flew off and struck the vehicle behind, almost causing a crash. The contact pulled over to the side of the road temporarily. The vehicle was taken back to the dealer, and the vehicle was inspected. The dealer determined that the trim needed to be replaced; however, the repair was not covered under the bumper-to-bumper warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 22,023.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated while driving 50 MPH, the driver's side windshield exterior A-Pillar trim flew off and struck the vehicle behind, almost causing a crash. The contact pulled over to the side of the road temporarily. The vehicle was taken back to the dealer, and the vehicle was inspected. The dealer determined that the trim needed to be replaced; however, the repair was not covered under the bumper-to-bumper warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 22,023.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated while driving 50 MPH, the driver's side windshield exterior A-Pillar trim flew off and struck the vehicle behind, almost causing a crash. The contact pulled over to the side of the road temporarily. The vehicle was taken back to the dealer, and the vehicle was inspected. The dealer determined that the trim needed to be replaced; however, the repair was not covered under the bumper-to-bumper warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 22,023.
Mfg Campaign: 11664391
Recall Date: Jun 2, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car was jerking between 1-2 rpm while driving on the highway, on other roads as well. It was very hard to accelerate and merge with traffic with this issue. Check engine light came on two days later and it’s says it’s the torque converter.
Corrective Action:
My car was jerking between 1-2 rpm while driving on the highway, on other roads as well. It was very hard to accelerate and merge with traffic with this issue. Check engine light came on two days later and it’s says it’s the torque converter.
Additional Notes:
My car was jerking between 1-2 rpm while driving on the highway, on other roads as well. It was very hard to accelerate and merge with traffic with this issue. Check engine light came on two days later and it’s says it’s the torque converter.
Mfg Campaign: 11664108
Recall Date: May 31, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
Corrective Action:
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
Additional Notes:
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
Mfg Campaign: 11663660
Recall Date: May 29, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
Corrective Action:
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
Additional Notes:
Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.
Mfg Campaign: 11663660
Recall Date: May 29, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11663748
Recall Date: May 29, 2025
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this specific incident it was not working. I ensured that there was nothing blocking the door from shutting and finally got it to shut and latch. I drove out of the location I was at and the sliding door flew open at about 20mph.
Corrective Action:
The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this specific incident it was not working. I ensured that there was nothing blocking the door from shutting and finally got it to shut and latch. I drove out of the location I was at and the sliding door flew open at about 20mph.
Additional Notes:
The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this specific incident it was not working. I ensured that there was nothing blocking the door from shutting and finally got it to shut and latch. I drove out of the location I was at and the sliding door flew open at about 20mph.
Mfg Campaign: 11663751
Recall Date: May 29, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sensor on the sliding doors failed to detect that my daughter’s hand was in the way. She hit the button to close the door, carefully was getting herself down, and did not get her tiny hand out of the way in time. The door slid closed and latched on my daughter’s thumb. It was stuck in between the drivers door and the sliding door. Attached you will find a photo of her hand and the instant bruising that it caused. It was not just a finger tip. It was her entire thumb that was stuck. I took her to the emergency dept at Children’s Hospital in Pittsburgh, to where she received X-rays. Thankfully her hand was as not fractured or broken. I posted this in my KIA carnival Facebook group and multiple families said that this is happening to their children as well.
Corrective Action:
The sensor on the sliding doors failed to detect that my daughter’s hand was in the way. She hit the button to close the door, carefully was getting herself down, and did not get her tiny hand out of the way in time. The door slid closed and latched on my daughter’s thumb. It was stuck in between the drivers door and the sliding door. Attached you will find a photo of her hand and the instant bruising that it caused. It was not just a finger tip. It was her entire thumb that was stuck. I took her to the emergency dept at Children’s Hospital in Pittsburgh, to where she received X-rays. Thankfully her hand was as not fractured or broken. I posted this in my KIA carnival Facebook group and multiple families said that this is happening to their children as well.
Additional Notes:
The sensor on the sliding doors failed to detect that my daughter’s hand was in the way. She hit the button to close the door, carefully was getting herself down, and did not get her tiny hand out of the way in time. The door slid closed and latched on my daughter’s thumb. It was stuck in between the drivers door and the sliding door. Attached you will find a photo of her hand and the instant bruising that it caused. It was not just a finger tip. It was her entire thumb that was stuck. I took her to the emergency dept at Children’s Hospital in Pittsburgh, to where she received X-rays. Thankfully her hand was as not fractured or broken. I posted this in my KIA carnival Facebook group and multiple families said that this is happening to their children as well.
Mfg Campaign: 11656630
Recall Date: Apr 24, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the highway, and I heard what sounded like a seal breaking. I thought that someone had put one of the windows down on accident. After pulling up on all the buttons, I determined no window was open. When I got out of the car, the plastic molding on the driver side A pillar had flown off. I don’t know if this would have caused damage to another vehicle. I didn’t know until I was several miles down the road what had caused that sound. It does affect my car in that the wind catches in those holes and will push my car around.
Corrective Action:
I was driving down the highway, and I heard what sounded like a seal breaking. I thought that someone had put one of the windows down on accident. After pulling up on all the buttons, I determined no window was open. When I got out of the car, the plastic molding on the driver side A pillar had flown off. I don’t know if this would have caused damage to another vehicle. I didn’t know until I was several miles down the road what had caused that sound. It does affect my car in that the wind catches in those holes and will push my car around.
Additional Notes:
I was driving down the highway, and I heard what sounded like a seal breaking. I thought that someone had put one of the windows down on accident. After pulling up on all the buttons, I determined no window was open. When I got out of the car, the plastic molding on the driver side A pillar had flown off. I don’t know if this would have caused damage to another vehicle. I didn’t know until I was several miles down the road what had caused that sound. It does affect my car in that the wind catches in those holes and will push my car around.
Mfg Campaign: 11650731
Recall Date: Mar 26, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back tailgate door, when opened, will go up to desired height set in car settings, then slam back down 1/4 to 1/2 of the total height. Turning off auto open and close it continues to do so. When manually pushing the door to the open position, it will continue the problem. We have had numerous incidents of heads being hit by the door, arms and hands have also been hit. We took the car to the dealership and they said the door actuator would be over $2000 to fix. It seems like this is a similar issue to the side door actuators that had to be replaced via recall.
Corrective Action:
The back tailgate door, when opened, will go up to desired height set in car settings, then slam back down 1/4 to 1/2 of the total height. Turning off auto open and close it continues to do so. When manually pushing the door to the open position, it will continue the problem. We have had numerous incidents of heads being hit by the door, arms and hands have also been hit. We took the car to the dealership and they said the door actuator would be over $2000 to fix. It seems like this is a similar issue to the side door actuators that had to be replaced via recall.
Additional Notes:
The back tailgate door, when opened, will go up to desired height set in car settings, then slam back down 1/4 to 1/2 of the total height. Turning off auto open and close it continues to do so. When manually pushing the door to the open position, it will continue the problem. We have had numerous incidents of heads being hit by the door, arms and hands have also been hit. We took the car to the dealership and they said the door actuator would be over $2000 to fix. It seems like this is a similar issue to the side door actuators that had to be replaced via recall.
Mfg Campaign: 11648679
Recall Date: Mar 17, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving spare tired became detached causing vehicle to have major damage to undercarriage. If speed was higher it would have caused a major accident with injury to passengers in vehicle and other vehicles.
Corrective Action:
While driving spare tired became detached causing vehicle to have major damage to undercarriage. If speed was higher it would have caused a major accident with injury to passengers in vehicle and other vehicles.
Additional Notes:
While driving spare tired became detached causing vehicle to have major damage to undercarriage. If speed was higher it would have caused a major accident with injury to passengers in vehicle and other vehicles.
Mfg Campaign: 11644271
Recall Date: Feb 22, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
En lo que vade compra me ha dañado 2 baterías las que he tenido que comprar. También daño la bomba de la gasolina. Tuve que pagar la limpieza de las líneas. Casi alrededor de $ 1,000.00 dólares he tenido que pagar de mi bolsillo para un vehículo que lo tengo desde nuevo y que aún pago. También quemó los fusibles y ahora tampoco le funciona la bocina. Es obvio que el problema es eléctrico . Tampoco me han llamado para revisión de las puertas corredizas que no retroceden en muchos de estos vehículos.
Corrective Action:
En lo que vade compra me ha dañado 2 baterías las que he tenido que comprar. También daño la bomba de la gasolina. Tuve que pagar la limpieza de las líneas. Casi alrededor de $ 1,000.00 dólares he tenido que pagar de mi bolsillo para un vehículo que lo tengo desde nuevo y que aún pago. También quemó los fusibles y ahora tampoco le funciona la bocina. Es obvio que el problema es eléctrico . Tampoco me han llamado para revisión de las puertas corredizas que no retroceden en muchos de estos vehículos.
Additional Notes:
En lo que vade compra me ha dañado 2 baterías las que he tenido que comprar. También daño la bomba de la gasolina. Tuve que pagar la limpieza de las líneas. Casi alrededor de $ 1,000.00 dólares he tenido que pagar de mi bolsillo para un vehículo que lo tengo desde nuevo y que aún pago. También quemó los fusibles y ahora tampoco le funciona la bocina. Es obvio que el problema es eléctrico . Tampoco me han llamado para revisión de las puertas corredizas que no retroceden en muchos de estos vehículos.
Mfg Campaign: 11644274
Recall Date: Feb 22, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
air condition system was putting refrigerant into cab over the summer making us sick. We could not tell ,because there was no smell. I was in car with a/c on and got a blast of refrigerant in my face were in I almost pasted out. I turned of a/c and opened windows. My being a retired mechanic helped me to control the situation, but average person probably would have passed out and recked the car. I was treated for exposer to a chemical and my wife was too. I can not tell if a/c is fixed, as there is no smell or visibale way to tell.08
Corrective Action:
air condition system was putting refrigerant into cab over the summer making us sick. We could not tell ,because there was no smell. I was in car with a/c on and got a blast of refrigerant in my face were in I almost pasted out. I turned of a/c and opened windows. My being a retired mechanic helped me to control the situation, but average person probably would have passed out and recked the car. I was treated for exposer to a chemical and my wife was too. I can not tell if a/c is fixed, as there is no smell or visibale way to tell.08
Additional Notes:
air condition system was putting refrigerant into cab over the summer making us sick. We could not tell ,because there was no smell. I was in car with a/c on and got a blast of refrigerant in my face were in I almost pasted out. I turned of a/c and opened windows. My being a retired mechanic helped me to control the situation, but average person probably would have passed out and recked the car. I was treated for exposer to a chemical and my wife was too. I can not tell if a/c is fixed, as there is no smell or visibale way to tell.08
Mfg Campaign: 11638495
Recall Date: Jan 25, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We have been having an acceleration issue for over a year now. The vehicle will be running fine and the randomly not go over 30 MPH. You could have your foot the floor and the vehicle will not shift or go above 3 rpm’s. This has caused us to be in many dangerous scenarios getting onto an interstate. This has almost caused us to be rear ended multiple times. Problem has be reproduced at the dealer and “repaired” though the problem continues to happen. Sometimes the engine warning light is on when it happens, others times it is not and happens with zero warning.
Corrective Action:
We have been having an acceleration issue for over a year now. The vehicle will be running fine and the randomly not go over 30 MPH. You could have your foot the floor and the vehicle will not shift or go above 3 rpm’s. This has caused us to be in many dangerous scenarios getting onto an interstate. This has almost caused us to be rear ended multiple times. Problem has be reproduced at the dealer and “repaired” though the problem continues to happen. Sometimes the engine warning light is on when it happens, others times it is not and happens with zero warning.
Additional Notes:
We have been having an acceleration issue for over a year now. The vehicle will be running fine and the randomly not go over 30 MPH. You could have your foot the floor and the vehicle will not shift or go above 3 rpm’s. This has caused us to be in many dangerous scenarios getting onto an interstate. This has almost caused us to be rear ended multiple times. Problem has be reproduced at the dealer and “repaired” though the problem continues to happen. Sometimes the engine warning light is on when it happens, others times it is not and happens with zero warning.
Mfg Campaign: 11619545
Recall Date: Oct 13, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The sliding doors do not reverse like they should. The sensors are not good. Yes Kia added the warning sounds but it isn’t good enough. My LO’s entire hand was shut in the door.
Corrective Action:
The sliding doors do not reverse like they should. The sensors are not good. Yes Kia added the warning sounds but it isn’t good enough. My LO’s entire hand was shut in the door.
Additional Notes:
The sliding doors do not reverse like they should. The sensors are not good. Yes Kia added the warning sounds but it isn’t good enough. My LO’s entire hand was shut in the door.
Mfg Campaign: 11611930
Recall Date: Aug 31, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sometimes my passenger side door will slam shut if I am parked on the hill and the sliding door lock is on, I have noticed that it only slams shut if that lock is on. If the lock is not on, it closes on its own without pressing the door close button on the door, on the driver side, or on the key fob.It will close quickly and not normal.
Corrective Action:
Sometimes my passenger side door will slam shut if I am parked on the hill and the sliding door lock is on, I have noticed that it only slams shut if that lock is on. If the lock is not on, it closes on its own without pressing the door close button on the door, on the driver side, or on the key fob.It will close quickly and not normal.
Additional Notes:
Sometimes my passenger side door will slam shut if I am parked on the hill and the sliding door lock is on, I have noticed that it only slams shut if that lock is on. If the lock is not on, it closes on its own without pressing the door close button on the door, on the driver side, or on the key fob.It will close quickly and not normal.
Mfg Campaign: 11607924
Recall Date: Aug 12, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear sliding doors are unsafe. The sensors do not stop and reverse under pressure of an object in its path. Under a recall "PE22-004" they slowed down the doors and added 2 beep sounds, but that doesn't help when a child has their hand or arm in the path of a closing sliding door. The pressure required to stop the door is extremely unsafe. There needs to be replaced safety pinch sensors added. I tested this as an adult, 200 lbs, and takes an extreme amount of force to stop the door motor from closing on your body parts and will cause injury.
Corrective Action:
The rear sliding doors are unsafe. The sensors do not stop and reverse under pressure of an object in its path. Under a recall "PE22-004" they slowed down the doors and added 2 beep sounds, but that doesn't help when a child has their hand or arm in the path of a closing sliding door. The pressure required to stop the door is extremely unsafe. There needs to be replaced safety pinch sensors added. I tested this as an adult, 200 lbs, and takes an extreme amount of force to stop the door motor from closing on your body parts and will cause injury.
Additional Notes:
The rear sliding doors are unsafe. The sensors do not stop and reverse under pressure of an object in its path. Under a recall "PE22-004" they slowed down the doors and added 2 beep sounds, but that doesn't help when a child has their hand or arm in the path of a closing sliding door. The pressure required to stop the door is extremely unsafe. There needs to be replaced safety pinch sensors added. I tested this as an adult, 200 lbs, and takes an extreme amount of force to stop the door motor from closing on your body parts and will cause injury.
Mfg Campaign: 11607240
Recall Date: Aug 8, 2024
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that while opening the passenger-side sliding door, she placed mangos on the seat with the key fob and her cell phone in her hand. The contact stated that the doors closed and she was pinned to the door. There were no warning lights illuminated. The contact was able to call her spouse and 911, and medical attention was provided at the emergency room. The contact was referred to her primary physician, where an MRI was provided, and it was determined that there was a rip in her shoulder. The vehicle was taken to the local dealer, where it was diagnosed. that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and sent a field tech expert to inspect the vehicle. The expert determined that the vehicle was operating as designed. The approximate failure mileage was 42,581.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that while opening the passenger-side sliding door, she placed mangos on the seat with the key fob and her cell phone in her hand. The contact stated that the doors closed and she was pinned to the door. There were no warning lights illuminated. The contact was able to call her spouse and 911, and medical attention was provided at the emergency room. The contact was referred to her primary physician, where an MRI was provided, and it was determined that there was a rip in her shoulder. The vehicle was taken to the local dealer, where it was diagnosed. that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and sent a field tech expert to inspect the vehicle. The expert determined that the vehicle was operating as designed. The approximate failure mileage was 42,581.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that while opening the passenger-side sliding door, she placed mangos on the seat with the key fob and her cell phone in her hand. The contact stated that the doors closed and she was pinned to the door. There were no warning lights illuminated. The contact was able to call her spouse and 911, and medical attention was provided at the emergency room. The contact was referred to her primary physician, where an MRI was provided, and it was determined that there was a rip in her shoulder. The vehicle was taken to the local dealer, where it was diagnosed. that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and sent a field tech expert to inspect the vehicle. The expert determined that the vehicle was operating as designed. The approximate failure mileage was 42,581.
Mfg Campaign: 11593932
Recall Date: Jun 12, 2024
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
When trying to alert a vehicle that was merging into my lane but did not see me, my horn did not work. It randomly does not work at times. Every once in a while it will. This poses as a danger and safety risk to drivers and passengers of my 2022 Kia Carnival for instances as such where another driver may need to be alerted if they don’t have safety features for blind spots, backing up, etc. I would have gotten struck by the other vehicle if I hadn’t slammed on my brakes and swerve towards the side of the road. I was lucky there was room on the side of the road to swerve to. If my horn would have worked, this could have been prevented. It’s still an ongoing issue with the horn randomly not working 90% of the time when needed. I can’t attach a video of my horn not working when the steering wheel horn is pressed or I would.
Corrective Action:
When trying to alert a vehicle that was merging into my lane but did not see me, my horn did not work. It randomly does not work at times. Every once in a while it will. This poses as a danger and safety risk to drivers and passengers of my 2022 Kia Carnival for instances as such where another driver may need to be alerted if they don’t have safety features for blind spots, backing up, etc. I would have gotten struck by the other vehicle if I hadn’t slammed on my brakes and swerve towards the side of the road. I was lucky there was room on the side of the road to swerve to. If my horn would have worked, this could have been prevented. It’s still an ongoing issue with the horn randomly not working 90% of the time when needed. I can’t attach a video of my horn not working when the steering wheel horn is pressed or I would.
Additional Notes:
When trying to alert a vehicle that was merging into my lane but did not see me, my horn did not work. It randomly does not work at times. Every once in a while it will. This poses as a danger and safety risk to drivers and passengers of my 2022 Kia Carnival for instances as such where another driver may need to be alerted if they don’t have safety features for blind spots, backing up, etc. I would have gotten struck by the other vehicle if I hadn’t slammed on my brakes and swerve towards the side of the road. I was lucky there was room on the side of the road to swerve to. If my horn would have worked, this could have been prevented. It’s still an ongoing issue with the horn randomly not working 90% of the time when needed. I can’t attach a video of my horn not working when the steering wheel horn is pressed or I would.
Mfg Campaign: 11590758
Recall Date: May 25, 2024
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Valencia, CA • 36 yrs
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