Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC292
Recall Date: Jan 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC266
Recall Date: Mar 31, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC265
Recall Date: Mar 17, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC221
Recall Date: Nov 19, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC211
Recall Date: Apr 21, 2021
Consumer Complaints
144 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The power sliding door does not reverse or stop closing if something is in the way. Our child closed his arm in the door and it would not stop.
Corrective Action:
The power sliding door does not reverse or stop closing if something is in the way. Our child closed his arm in the door and it would not stop.
Additional Notes:
The power sliding door does not reverse or stop closing if something is in the way. Our child closed his arm in the door and it would not stop.
Mfg Campaign: 11584300
Recall Date: Apr 21, 2024
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear turn signals are too low and small in the vehicle and people are unable to notice it. Almost ended up in crash few times.
Corrective Action:
The rear turn signals are too low and small in the vehicle and people are unable to notice it. Almost ended up in crash few times.
Additional Notes:
The rear turn signals are too low and small in the vehicle and people are unable to notice it. Almost ended up in crash few times.
Mfg Campaign: 11578699
Recall Date: Mar 21, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front windshield cracked for no apparent reason.
Corrective Action:
Front windshield cracked for no apparent reason.
Additional Notes:
Front windshield cracked for no apparent reason.
Mfg Campaign: 11578796
Recall Date: Mar 21, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that while operating the vehicle, the instrument cluster malfunctioned, and the screen failed to display as needed. During the failure, the driver was unable to view the speedometer, and fuel gauge, and check engine warning light. The contact stated that the failure was intermittent, but later the instrument cluster became permanently inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 80,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that while operating the vehicle, the instrument cluster malfunctioned, and the screen failed to display as needed. During the failure, the driver was unable to view the speedometer, and fuel gauge, and check engine warning light. The contact stated that the failure was intermittent, but later the instrument cluster became permanently inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 80,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that while operating the vehicle, the instrument cluster malfunctioned, and the screen failed to display as needed. During the failure, the driver was unable to view the speedometer, and fuel gauge, and check engine warning light. The contact stated that the failure was intermittent, but later the instrument cluster became permanently inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 80,000. The VIN was not available.
Mfg Campaign: 11574392
Recall Date: Feb 28, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off
Corrective Action:
The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off
Additional Notes:
The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off
Mfg Campaign: 11569364
Recall Date: Feb 1, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Mfg Campaign: 11567490
Recall Date: Jan 24, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Mfg Campaign: 11567490
Recall Date: Jan 24, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
Corrective Action:
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
Additional Notes:
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
Mfg Campaign: 11560389
Recall Date: Dec 15, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
Corrective Action:
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
Additional Notes:
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
Mfg Campaign: 11560389
Recall Date: Dec 15, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering column leaking oil.
Corrective Action:
Steering column leaking oil.
Additional Notes:
Steering column leaking oil.
Mfg Campaign: 11558610
Recall Date: Dec 5, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air conditioning system is leaking water in the trunk of the car. It has caused mold to grow on the trunk cloth lining and the air filter in the rear panel was completely covered in mold. There was a visible stream of water pouring out from this filter housing when I removed the wall panel where the tire jack is. I had always noticed puddles of water under the vehicle during the summer, but the leak is coming from inside the vehicle, not off an exhaust pipe like I expected.
Corrective Action:
The air conditioning system is leaking water in the trunk of the car. It has caused mold to grow on the trunk cloth lining and the air filter in the rear panel was completely covered in mold. There was a visible stream of water pouring out from this filter housing when I removed the wall panel where the tire jack is. I had always noticed puddles of water under the vehicle during the summer, but the leak is coming from inside the vehicle, not off an exhaust pipe like I expected.
Additional Notes:
The air conditioning system is leaking water in the trunk of the car. It has caused mold to grow on the trunk cloth lining and the air filter in the rear panel was completely covered in mold. There was a visible stream of water pouring out from this filter housing when I removed the wall panel where the tire jack is. I had always noticed puddles of water under the vehicle during the summer, but the leak is coming from inside the vehicle, not off an exhaust pipe like I expected.
Mfg Campaign: 11546385
Recall Date: Sep 25, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The right passenger sliding door failed to sense my daughter’s hand and it crushed her ring finger causing a cut, bleeding, and bruising. She is in a lot of pain from the injury and now terrified the door will malfunction again causing another injury. We don’t think this vehicle is safe to drive with our family anymore. Yes it’s available for inspection. Since it’s a holiday weekend I’ll have to wait until the nearest dealership is open to have it inspected. We were able to reproduce this failure ourselves. There was no warning.
Corrective Action:
The right passenger sliding door failed to sense my daughter’s hand and it crushed her ring finger causing a cut, bleeding, and bruising. She is in a lot of pain from the injury and now terrified the door will malfunction again causing another injury. We don’t think this vehicle is safe to drive with our family anymore. Yes it’s available for inspection. Since it’s a holiday weekend I’ll have to wait until the nearest dealership is open to have it inspected. We were able to reproduce this failure ourselves. There was no warning.
Additional Notes:
The right passenger sliding door failed to sense my daughter’s hand and it crushed her ring finger causing a cut, bleeding, and bruising. She is in a lot of pain from the injury and now terrified the door will malfunction again causing another injury. We don’t think this vehicle is safe to drive with our family anymore. Yes it’s available for inspection. Since it’s a holiday weekend I’ll have to wait until the nearest dealership is open to have it inspected. We were able to reproduce this failure ourselves. There was no warning.
Mfg Campaign: 11542410
Recall Date: Sep 3, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door took waaaaayyy too much pressure to stop it from closing The recall before literally added beeping noises but it NEEDS more sensitive sensors this is ridiculous
Corrective Action:
Door took waaaaayyy too much pressure to stop it from closing The recall before literally added beeping noises but it NEEDS more sensitive sensors this is ridiculous
Additional Notes:
Door took waaaaayyy too much pressure to stop it from closing The recall before literally added beeping noises but it NEEDS more sensitive sensors this is ridiculous
Mfg Campaign: 11541531
Recall Date: Aug 29, 2023
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that both the driver's side and passenger side electronic sliding door had malfunctioned and would erroneously open and close. The contact indicated that while the daughter was retrieving items from the vehicle the passenger electronic side sliding door erroneously closed on her daughter and causing minor injuries to the arms and ribs which did not require medical treatment. The vehicle was later the taken to the dealer and serviced under a manufacturer's campaign to reprogram the door sensors. The door sensors were reprogrammed but the failures continued to occur. The contact indicated that after the door sensors were reprogrammed the doors would randomly open and close while the vehicle was turned off. The cause of the failure has not been repaired. The manufacturer was notified of the failures. The failure mileage was 705.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that both the driver's side and passenger side electronic sliding door had malfunctioned and would erroneously open and close. The contact indicated that while the daughter was retrieving items from the vehicle the passenger electronic side sliding door erroneously closed on her daughter and causing minor injuries to the arms and ribs which did not require medical treatment. The vehicle was later the taken to the dealer and serviced under a manufacturer's campaign to reprogram the door sensors. The door sensors were reprogrammed but the failures continued to occur. The contact indicated that after the door sensors were reprogrammed the doors would randomly open and close while the vehicle was turned off. The cause of the failure has not been repaired. The manufacturer was notified of the failures. The failure mileage was 705.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that both the driver's side and passenger side electronic sliding door had malfunctioned and would erroneously open and close. The contact indicated that while the daughter was retrieving items from the vehicle the passenger electronic side sliding door erroneously closed on her daughter and causing minor injuries to the arms and ribs which did not require medical treatment. The vehicle was later the taken to the dealer and serviced under a manufacturer's campaign to reprogram the door sensors. The door sensors were reprogrammed but the failures continued to occur. The contact indicated that after the door sensors were reprogrammed the doors would randomly open and close while the vehicle was turned off. The cause of the failure has not been repaired. The manufacturer was notified of the failures. The failure mileage was 705.
Mfg Campaign: 11539997
Recall Date: Aug 22, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
Corrective Action:
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
Additional Notes:
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
Mfg Campaign: 11537506
Recall Date: Aug 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
Corrective Action:
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
Additional Notes:
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
Mfg Campaign: 11537506
Recall Date: Aug 9, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear sliding doors DO NOT STOP when something is in the way. All my body weight could not stop the door. Yes I had the recall fixed which only slowed it down and added a beeping sound. The sensitivity of the doors NEEDS TO BE FIXED NOW BEFORE A CHILD IS SERIOUSLY HURT.
Corrective Action:
Rear sliding doors DO NOT STOP when something is in the way. All my body weight could not stop the door. Yes I had the recall fixed which only slowed it down and added a beeping sound. The sensitivity of the doors NEEDS TO BE FIXED NOW BEFORE A CHILD IS SERIOUSLY HURT.
Additional Notes:
Rear sliding doors DO NOT STOP when something is in the way. All my body weight could not stop the door. Yes I had the recall fixed which only slowed it down and added a beeping sound. The sensitivity of the doors NEEDS TO BE FIXED NOW BEFORE A CHILD IS SERIOUSLY HURT.
Mfg Campaign: 11535402
Recall Date: Jul 31, 2023
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Mfg Campaign: 11535422
Recall Date: Jul 31, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING:BACK UP LIGHTS:BULBS
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Mfg Campaign: 11535422
Recall Date: Jul 31, 2023
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Mfg Campaign: 11535422
Recall Date: Jul 31, 2023
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