Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC292
Recall Date: Jan 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC266
Recall Date: Mar 31, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC265
Recall Date: Mar 17, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC221
Recall Date: Nov 19, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC211
Recall Date: Apr 21, 2021
Consumer Complaints
144 ComplaintsKia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
These doors need a sensor to reverse the sliding doors upon resistance. It has smashed me and my young children multiple times. The update did not solve this issue and it’s a major safety issue. My 4 year old and 1 year old both had their hand smashed in the automatic sliding doors.
Corrective Action:
These doors need a sensor to reverse the sliding doors upon resistance. It has smashed me and my young children multiple times. The update did not solve this issue and it’s a major safety issue. My 4 year old and 1 year old both had their hand smashed in the automatic sliding doors.
Additional Notes:
These doors need a sensor to reverse the sliding doors upon resistance. It has smashed me and my young children multiple times. The update did not solve this issue and it’s a major safety issue. My 4 year old and 1 year old both had their hand smashed in the automatic sliding doors.
Mfg Campaign: 11535594
Recall Date: Jul 31, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
During a road trip, I stopped at a gas station to fill up. I went inside to get a drink and a large 12 inch crack appeared in the windshield about midway down on the passenger side. It was not there previously and nothing appears to have hit it either. The crack now spans to the drivers side and sits at about eye level. It also has a gap in the crack which is very noticeable on the passenger side.
Corrective Action:
During a road trip, I stopped at a gas station to fill up. I went inside to get a drink and a large 12 inch crack appeared in the windshield about midway down on the passenger side. It was not there previously and nothing appears to have hit it either. The crack now spans to the drivers side and sits at about eye level. It also has a gap in the crack which is very noticeable on the passenger side.
Additional Notes:
During a road trip, I stopped at a gas station to fill up. I went inside to get a drink and a large 12 inch crack appeared in the windshield about midway down on the passenger side. It was not there previously and nothing appears to have hit it either. The crack now spans to the drivers side and sits at about eye level. It also has a gap in the crack which is very noticeable on the passenger side.
Mfg Campaign: 11530248
Recall Date: Jul 3, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Got in car and drove less than a mile and exited car. Got back in and my windshield had a huge crack running from the lower drivers side up the window then across. Nothing hit the window though a nut or something could have fallen on it or a small rock when driving another day? Very concerning when I look online and others that own the 22 kia carnival have had this happen
Corrective Action:
Got in car and drove less than a mile and exited car. Got back in and my windshield had a huge crack running from the lower drivers side up the window then across. Nothing hit the window though a nut or something could have fallen on it or a small rock when driving another day? Very concerning when I look online and others that own the 22 kia carnival have had this happen
Additional Notes:
Got in car and drove less than a mile and exited car. Got back in and my windshield had a huge crack running from the lower drivers side up the window then across. Nothing hit the window though a nut or something could have fallen on it or a small rock when driving another day? Very concerning when I look online and others that own the 22 kia carnival have had this happen
Mfg Campaign: 11525666
Recall Date: Jun 6, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In December of 2021 my 6 month old Kia Carnival lost power while on the Ohio turnpike when the engine shut down. At that time the dealership was unable to identify the cause. Since then the vehicle has been into the shop multiple times, has an issue with Cylinder 6 and is burning coolant internally which is likely the original reason for the unexpected engine failure. Kia has been ordered through arbitration to repurchase the vehicle, however are unwilling to even offer enough to cover the loan and take back their defective vehicle. I have seen reports online of other Carnivals having similar issues. There are no recalls for this, and Kia seems to have no intention of making sure this is addressed.
Corrective Action:
In December of 2021 my 6 month old Kia Carnival lost power while on the Ohio turnpike when the engine shut down. At that time the dealership was unable to identify the cause. Since then the vehicle has been into the shop multiple times, has an issue with Cylinder 6 and is burning coolant internally which is likely the original reason for the unexpected engine failure. Kia has been ordered through arbitration to repurchase the vehicle, however are unwilling to even offer enough to cover the loan and take back their defective vehicle. I have seen reports online of other Carnivals having similar issues. There are no recalls for this, and Kia seems to have no intention of making sure this is addressed.
Additional Notes:
In December of 2021 my 6 month old Kia Carnival lost power while on the Ohio turnpike when the engine shut down. At that time the dealership was unable to identify the cause. Since then the vehicle has been into the shop multiple times, has an issue with Cylinder 6 and is burning coolant internally which is likely the original reason for the unexpected engine failure. Kia has been ordered through arbitration to repurchase the vehicle, however are unwilling to even offer enough to cover the loan and take back their defective vehicle. I have seen reports online of other Carnivals having similar issues. There are no recalls for this, and Kia seems to have no intention of making sure this is addressed.
Mfg Campaign: 11523833
Recall Date: May 25, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Kia issued a safety recall recognizing the power sliding doors on the Kia Carnival do not properly reverse when they encounter an object while closing. Their solution to the identified problem is to simply sound two beeps when the door closer and reduce the speed of closure. This is entirely unacceptable resolution to the problem. Adding two beeps will do nothing to protect my two year old son from having his hand mangled in the door. Now that Kia has accepted this is a safety issue, I full expect a remedy no short of fixing the problem and find the current "fix" entirely unacceptable.
Corrective Action:
Kia issued a safety recall recognizing the power sliding doors on the Kia Carnival do not properly reverse when they encounter an object while closing. Their solution to the identified problem is to simply sound two beeps when the door closer and reduce the speed of closure. This is entirely unacceptable resolution to the problem. Adding two beeps will do nothing to protect my two year old son from having his hand mangled in the door. Now that Kia has accepted this is a safety issue, I full expect a remedy no short of fixing the problem and find the current "fix" entirely unacceptable.
Additional Notes:
Kia issued a safety recall recognizing the power sliding doors on the Kia Carnival do not properly reverse when they encounter an object while closing. Their solution to the identified problem is to simply sound two beeps when the door closer and reduce the speed of closure. This is entirely unacceptable resolution to the problem. Adding two beeps will do nothing to protect my two year old son from having his hand mangled in the door. Now that Kia has accepted this is a safety issue, I full expect a remedy no short of fixing the problem and find the current "fix" entirely unacceptable.
Mfg Campaign: 11521646
Recall Date: May 12, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had maintenance and recall "fix" for sliding door issue done on 5/9/2023. Technicians explained to me that the actual sensor that detects when something is in the way of the door closing and in turn force the door to stop and reverse is called the "pinch sensor". That is separate from the speed of the door closing and the sound of it beeping as it closes (what the software update changes/"fixes"). They put a note to check my pinch sensor in addition to doing the software update. Even though I explained and they tested the pinch sensor, they did not do anything to change the sensitivity of that sensor. I put my arm in the door's path, letting it close until just a few inches are left, hoping that it'll detect my arm and reverse back open. It does not. I did this multiple times, same result. The second video is me just pushing on the sensor, from an angle I tried to do from inward to outward (as if I were in the vehicle reaching towards the door and pushing on that sensor). That is how the technician explained to me that the sensor works - it works to reverse if someone is "getting out of the vehicle and pushes on that sensor", it will reverse. That's good it can/will reverse that way, but I am still frustrated because there are issues with that being the only way it reverses. 1) Little kids aren't going to understand the logistics of how/where to push on the sensor "correctly", and 2) I'm more worried about how my kids get out of the vehicle, then push the close button, then reach BACK INSIDE for something (like my arm was reaching inside from the outside). Kia should recall the pinch sensor and replace with a sensor that is actually sensitive to an object being in the path of the closing door (from the outside too). Additionally, I have seen some Carnival owners post online that there doors ARE sensitive and reverse/open at the slightest touch. Since this vehicle is capable of that, Kia should fix this on all Carnivals on which it does not operate that way.
Corrective Action:
Had maintenance and recall "fix" for sliding door issue done on 5/9/2023. Technicians explained to me that the actual sensor that detects when something is in the way of the door closing and in turn force the door to stop and reverse is called the "pinch sensor". That is separate from the speed of the door closing and the sound of it beeping as it closes (what the software update changes/"fixes"). They put a note to check my pinch sensor in addition to doing the software update. Even though I explained and they tested the pinch sensor, they did not do anything to change the sensitivity of that sensor. I put my arm in the door's path, letting it close until just a few inches are left, hoping that it'll detect my arm and reverse back open. It does not. I did this multiple times, same result. The second video is me just pushing on the sensor, from an angle I tried to do from inward to outward (as if I were in the vehicle reaching towards the door and pushing on that sensor). That is how the technician explained to me that the sensor works - it works to reverse if someone is "getting out of the vehicle and pushes on that sensor", it will reverse. That's good it can/will reverse that way, but I am still frustrated because there are issues with that being the only way it reverses. 1) Little kids aren't going to understand the logistics of how/where to push on the sensor "correctly", and 2) I'm more worried about how my kids get out of the vehicle, then push the close button, then reach BACK INSIDE for something (like my arm was reaching inside from the outside). Kia should recall the pinch sensor and replace with a sensor that is actually sensitive to an object being in the path of the closing door (from the outside too). Additionally, I have seen some Carnival owners post online that there doors ARE sensitive and reverse/open at the slightest touch. Since this vehicle is capable of that, Kia should fix this on all Carnivals on which it does not operate that way.
Additional Notes:
Had maintenance and recall "fix" for sliding door issue done on 5/9/2023. Technicians explained to me that the actual sensor that detects when something is in the way of the door closing and in turn force the door to stop and reverse is called the "pinch sensor". That is separate from the speed of the door closing and the sound of it beeping as it closes (what the software update changes/"fixes"). They put a note to check my pinch sensor in addition to doing the software update. Even though I explained and they tested the pinch sensor, they did not do anything to change the sensitivity of that sensor. I put my arm in the door's path, letting it close until just a few inches are left, hoping that it'll detect my arm and reverse back open. It does not. I did this multiple times, same result. The second video is me just pushing on the sensor, from an angle I tried to do from inward to outward (as if I were in the vehicle reaching towards the door and pushing on that sensor). That is how the technician explained to me that the sensor works - it works to reverse if someone is "getting out of the vehicle and pushes on that sensor", it will reverse. That's good it can/will reverse that way, but I am still frustrated because there are issues with that being the only way it reverses. 1) Little kids aren't going to understand the logistics of how/where to push on the sensor "correctly", and 2) I'm more worried about how my kids get out of the vehicle, then push the close button, then reach BACK INSIDE for something (like my arm was reaching inside from the outside). Kia should recall the pinch sensor and replace with a sensor that is actually sensitive to an object being in the path of the closing door (from the outside too). Additionally, I have seen some Carnival owners post online that there doors ARE sensitive and reverse/open at the slightest touch. Since this vehicle is capable of that, Kia should fix this on all Carnivals on which it does not operate that way.
Mfg Campaign: 11521338
Recall Date: May 10, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
Vehicle’s horn intermittently stops working. The length of outage varies. Restarting the vehicle does not resolve the issue. Safety is at risk due to having no way to alerting other drivers of potential hazards.
Corrective Action:
Vehicle’s horn intermittently stops working. The length of outage varies. Restarting the vehicle does not resolve the issue. Safety is at risk due to having no way to alerting other drivers of potential hazards.
Additional Notes:
Vehicle’s horn intermittently stops working. The length of outage varies. Restarting the vehicle does not resolve the issue. Safety is at risk due to having no way to alerting other drivers of potential hazards.
Mfg Campaign: 11518254
Recall Date: Apr 21, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Horn intermittently works. Some times it works and sometimes it doesn't work. This is a safety hazard if horn does not work. I cannot warn others before collision resulting in many close calls or evasive maneuvers. Other owners experiencing similar issue in Carnival Facebook group. Irvine Kia had my car for a week and s could not fix our reproduce because it was working there. Afterwards, it will still intermittently work. Not sure if weather is affecting it or outside temperature. It doesn't matter, the horn needs to work 100% of the time.
Corrective Action:
Horn intermittently works. Some times it works and sometimes it doesn't work. This is a safety hazard if horn does not work. I cannot warn others before collision resulting in many close calls or evasive maneuvers. Other owners experiencing similar issue in Carnival Facebook group. Irvine Kia had my car for a week and s could not fix our reproduce because it was working there. Afterwards, it will still intermittently work. Not sure if weather is affecting it or outside temperature. It doesn't matter, the horn needs to work 100% of the time.
Additional Notes:
Horn intermittently works. Some times it works and sometimes it doesn't work. This is a safety hazard if horn does not work. I cannot warn others before collision resulting in many close calls or evasive maneuvers. Other owners experiencing similar issue in Carnival Facebook group. Irvine Kia had my car for a week and s could not fix our reproduce because it was working there. Afterwards, it will still intermittently work. Not sure if weather is affecting it or outside temperature. It doesn't matter, the horn needs to work 100% of the time.
Mfg Campaign: 11516991
Recall Date: Apr 14, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
Horn intermittently works. Some times it works and sometimes it doesn't work. This is a safety hazard if horn does not work. I cannot warn others before collision resulting in many close calls or evasive maneuvers. Other owners experiencing similar issue in Carnival Facebook group. Irvine Kia had my car for a week and s could not fix our reproduce because it was working there. Afterwards, it will still intermittently work. Not sure if weather is affecting it or outside temperature. It doesn't matter, the horn needs to work 100% of the time.
Corrective Action:
Horn intermittently works. Some times it works and sometimes it doesn't work. This is a safety hazard if horn does not work. I cannot warn others before collision resulting in many close calls or evasive maneuvers. Other owners experiencing similar issue in Carnival Facebook group. Irvine Kia had my car for a week and s could not fix our reproduce because it was working there. Afterwards, it will still intermittently work. Not sure if weather is affecting it or outside temperature. It doesn't matter, the horn needs to work 100% of the time.
Additional Notes:
Horn intermittently works. Some times it works and sometimes it doesn't work. This is a safety hazard if horn does not work. I cannot warn others before collision resulting in many close calls or evasive maneuvers. Other owners experiencing similar issue in Carnival Facebook group. Irvine Kia had my car for a week and s could not fix our reproduce because it was working there. Afterwards, it will still intermittently work. Not sure if weather is affecting it or outside temperature. It doesn't matter, the horn needs to work 100% of the time.
Mfg Campaign: 11516991
Recall Date: Apr 14, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Kia Carnival. The contact stated while driving 45 MPH, the vehicle lost motive power without warning. The contact was able to stop on the side of the road. After several attempts to restart the vehicle, the contact was able to start the vehicle and noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the dealer stated that because the check engine warning light was not illuminated, the vehicle would not be diagnosed. On another occasion, while driving 65 MPH, the failure reoccurred. The vehicle was taken to the dealer and the dealer stated that the actuator needed to be replaced. The vehicle was repaired but the failure reoccurred. On another occasion, the contact stated while adjusting the driver’s seat to a higher position, the seat failed to remain at the higher position. The contact also stated while driving 35 MPH, the vehicle would not immediately accelerate. After several seconds, the vehicle accelerated normally. The vehicle was taken to the dealer and the dealer stated that the console, horn assembly, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was 1,872.
Corrective Action:
The contact owns a 2022 Kia Carnival. The contact stated while driving 45 MPH, the vehicle lost motive power without warning. The contact was able to stop on the side of the road. After several attempts to restart the vehicle, the contact was able to start the vehicle and noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the dealer stated that because the check engine warning light was not illuminated, the vehicle would not be diagnosed. On another occasion, while driving 65 MPH, the failure reoccurred. The vehicle was taken to the dealer and the dealer stated that the actuator needed to be replaced. The vehicle was repaired but the failure reoccurred. On another occasion, the contact stated while adjusting the driver’s seat to a higher position, the seat failed to remain at the higher position. The contact also stated while driving 35 MPH, the vehicle would not immediately accelerate. After several seconds, the vehicle accelerated normally. The vehicle was taken to the dealer and the dealer stated that the console, horn assembly, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was 1,872.
Additional Notes:
The contact owns a 2022 Kia Carnival. The contact stated while driving 45 MPH, the vehicle lost motive power without warning. The contact was able to stop on the side of the road. After several attempts to restart the vehicle, the contact was able to start the vehicle and noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the dealer stated that because the check engine warning light was not illuminated, the vehicle would not be diagnosed. On another occasion, while driving 65 MPH, the failure reoccurred. The vehicle was taken to the dealer and the dealer stated that the actuator needed to be replaced. The vehicle was repaired but the failure reoccurred. On another occasion, the contact stated while adjusting the driver’s seat to a higher position, the seat failed to remain at the higher position. The contact also stated while driving 35 MPH, the vehicle would not immediately accelerate. After several seconds, the vehicle accelerated normally. The vehicle was taken to the dealer and the dealer stated that the console, horn assembly, and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was 1,872.
Mfg Campaign: 11516859
Recall Date: Apr 13, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sliding door closed on 21 month old daughters arm breaking it.
Corrective Action:
Sliding door closed on 21 month old daughters arm breaking it.
Additional Notes:
Sliding door closed on 21 month old daughters arm breaking it.
Mfg Campaign: 11516428
Recall Date: Apr 10, 2023
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Corrective Action:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Additional Notes:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Mfg Campaign: 11513518
Recall Date: Mar 23, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Corrective Action:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Additional Notes:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Mfg Campaign: 11513518
Recall Date: Mar 23, 2023
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Corrective Action:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Additional Notes:
I repaired my front strut and in less than a year it is now “internally bent” is what the dealership told me. I now have 4 balled tires and 2 rear toe in tires and done 3 alignments in 1 year and I was told it’s my fault.
Mfg Campaign: 11513518
Recall Date: Mar 23, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The powered sliding door sensor is inadequate. My son pressed the door closed button and I had to push the door off of my body as it started to crush me.
Corrective Action:
The powered sliding door sensor is inadequate. My son pressed the door closed button and I had to push the door off of my body as it started to crush me.
Additional Notes:
The powered sliding door sensor is inadequate. My son pressed the door closed button and I had to push the door off of my body as it started to crush me.
Mfg Campaign: 11512506
Recall Date: Mar 18, 2023
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM
Potential Consequences:
The sliding doors are dangerous for my children. The doors do not have sensors (or if they do they do not work) and continue to close if my children are in the doorway, have items or body parts there.
Corrective Action:
The sliding doors are dangerous for my children. The doors do not have sensors (or if they do they do not work) and continue to close if my children are in the doorway, have items or body parts there.
Additional Notes:
The sliding doors are dangerous for my children. The doors do not have sensors (or if they do they do not work) and continue to close if my children are in the doorway, have items or body parts there.
Mfg Campaign: 11509037
Recall Date: Feb 25, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
Corrective Action:
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
Additional Notes:
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
Mfg Campaign: 11507880
Recall Date: Feb 17, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
Corrective Action:
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
Additional Notes:
When helping my child into the car, she pressed the door close button and the sliding door closed on my body and did not stop. The door sensors on this vehicle do not work and it will close on anything in its path, including tiny fingers. I have not personally called the dealership regarding this issue but I will have them reproduce this issue at the dealership at my next service appointment. The vehicle has not been inspected by anyone. There is no warning that the car sliding door sensors will not work and will close on anything in its path.
Mfg Campaign: 11507880
Recall Date: Feb 17, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
Corrective Action:
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
Additional Notes:
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
Mfg Campaign: 11507176
Recall Date: Feb 14, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
Corrective Action:
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
Additional Notes:
Both situations have happened numerous times. The sliding doors do not stop or back off unless an adult size person pushes body force against them to open. My daughter got stuck in the door and she is 2.5. I have to push my entire body against the door to make it open back up. The second thing is the emergency braking system will automatically slam on the brakes after forcing for a long period of time, when I am on the highway. It happens on road trips after cruising for a while. And is not happening at an appropriate time.
Mfg Campaign: 11507176
Recall Date: Feb 14, 2023
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Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury