Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC292
Recall Date: Jan 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC266
Recall Date: Mar 31, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC265
Recall Date: Mar 17, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC221
Recall Date: Nov 19, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC211
Recall Date: Apr 21, 2021
Consumer Complaints
144 ComplaintsKia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
Sliding doors do not stop closing if something is in the way. Have closed myself and children in the door and it doesn’t stop.
Corrective Action:
Sliding doors do not stop closing if something is in the way. Have closed myself and children in the door and it doesn’t stop.
Additional Notes:
Sliding doors do not stop closing if something is in the way. Have closed myself and children in the door and it doesn’t stop.
Mfg Campaign: 11487671
Recall Date: Oct 3, 2022
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
The handle to release the back of the middle passenger seats is on the front inside lower part of the seat. This requires the passenger to lean in to pull and release. The seat then comes forward with such force that it slams the passenger in the head or face. This has happened several times in my vehicle leaving adults and teens in tears. It happened to me today striking me just under the nose. The impact caused me to black out for a second. I have a slightly swollen lip and am concerned that the root of my front tooth may be damaged. I’m convinced that the rate at which the seat comes forward could easily cause concussion, break someone’s nose or possibly a jaw. Please consider adjusting the rate at which the seats come forward. This malfunction could easily be inspected and reproduced, but I have not brought it in for inspection.
Corrective Action:
The handle to release the back of the middle passenger seats is on the front inside lower part of the seat. This requires the passenger to lean in to pull and release. The seat then comes forward with such force that it slams the passenger in the head or face. This has happened several times in my vehicle leaving adults and teens in tears. It happened to me today striking me just under the nose. The impact caused me to black out for a second. I have a slightly swollen lip and am concerned that the root of my front tooth may be damaged. I’m convinced that the rate at which the seat comes forward could easily cause concussion, break someone’s nose or possibly a jaw. Please consider adjusting the rate at which the seats come forward. This malfunction could easily be inspected and reproduced, but I have not brought it in for inspection.
Additional Notes:
The handle to release the back of the middle passenger seats is on the front inside lower part of the seat. This requires the passenger to lean in to pull and release. The seat then comes forward with such force that it slams the passenger in the head or face. This has happened several times in my vehicle leaving adults and teens in tears. It happened to me today striking me just under the nose. The impact caused me to black out for a second. I have a slightly swollen lip and am concerned that the root of my front tooth may be damaged. I’m convinced that the rate at which the seat comes forward could easily cause concussion, break someone’s nose or possibly a jaw. Please consider adjusting the rate at which the seats come forward. This malfunction could easily be inspected and reproduced, but I have not brought it in for inspection.
Mfg Campaign: 11487418
Recall Date: Oct 1, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
Corrective Action:
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
Additional Notes:
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
Mfg Campaign: 11487055
Recall Date: Sep 29, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
Corrective Action:
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
Additional Notes:
Windshield crack without major incident. No debris or rocks noted hitting. Cracked all the way across the windshield within a week. Adaptive cruise control keeps failing. Says radar is being blocked, usually when attempting to start cruise but sometimes when cruise control is already set. When this happens, no cruise control is available until it seemingly randomly starts working again. Inspected all cameras and sensors for dirt/bugs and they are not blocked.
Mfg Campaign: 11487055
Recall Date: Sep 29, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
A very small pebble hit the windshield causing a very large chip. We had the chip repaired to prevent further damage, but that did not help and it continued to crack in several different directions across the windshield. This made it very difficult to drive as it was hard to see especially when the sun would hit the cracks and almost blind you.
Corrective Action:
A very small pebble hit the windshield causing a very large chip. We had the chip repaired to prevent further damage, but that did not help and it continued to crack in several different directions across the windshield. This made it very difficult to drive as it was hard to see especially when the sun would hit the cracks and almost blind you.
Additional Notes:
A very small pebble hit the windshield causing a very large chip. We had the chip repaired to prevent further damage, but that did not help and it continued to crack in several different directions across the windshield. This made it very difficult to drive as it was hard to see especially when the sun would hit the cracks and almost blind you.
Mfg Campaign: 11483511
Recall Date: Sep 8, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
We have owned this vehicle for about 15 months. With this replacement, we will be on our third windshield. The first windshield needed to be replaced after a crack started across the windshield following a pebble that hit the edge of the glass. We went through our insurance as there was an impact—however minor. We waited over three months for an OEM replacement windshield, and had it professionally installed. Now, two months later, we come out to our parked car and there is a crack in the middle of our windshield! There was no impact with anything, or a chip to be found anywhere. This crack is spreading through the driver’s line of sight and raises serious concerns as to the integrity of this glass and its ability to protect us on the highway. Of all the vehicles we’ve owned over the last twenty years of driving, we have never had to replace cracked windshields like this. At this point we are looking at the Kia OEM glass as being defective.
Corrective Action:
We have owned this vehicle for about 15 months. With this replacement, we will be on our third windshield. The first windshield needed to be replaced after a crack started across the windshield following a pebble that hit the edge of the glass. We went through our insurance as there was an impact—however minor. We waited over three months for an OEM replacement windshield, and had it professionally installed. Now, two months later, we come out to our parked car and there is a crack in the middle of our windshield! There was no impact with anything, or a chip to be found anywhere. This crack is spreading through the driver’s line of sight and raises serious concerns as to the integrity of this glass and its ability to protect us on the highway. Of all the vehicles we’ve owned over the last twenty years of driving, we have never had to replace cracked windshields like this. At this point we are looking at the Kia OEM glass as being defective.
Additional Notes:
We have owned this vehicle for about 15 months. With this replacement, we will be on our third windshield. The first windshield needed to be replaced after a crack started across the windshield following a pebble that hit the edge of the glass. We went through our insurance as there was an impact—however minor. We waited over three months for an OEM replacement windshield, and had it professionally installed. Now, two months later, we come out to our parked car and there is a crack in the middle of our windshield! There was no impact with anything, or a chip to be found anywhere. This crack is spreading through the driver’s line of sight and raises serious concerns as to the integrity of this glass and its ability to protect us on the highway. Of all the vehicles we’ve owned over the last twenty years of driving, we have never had to replace cracked windshields like this. At this point we are looking at the Kia OEM glass as being defective.
Mfg Campaign: 11481534
Recall Date: Aug 27, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2022 Kia carnival’ s windshield cracked for no reason. No visible sign of damage from external forces. Attempted to rectify with Kia, but sadly given the run around. It's a brand new car ( 8000 miles) .
Corrective Action:
My 2022 Kia carnival’ s windshield cracked for no reason. No visible sign of damage from external forces. Attempted to rectify with Kia, but sadly given the run around. It's a brand new car ( 8000 miles) .
Additional Notes:
My 2022 Kia carnival’ s windshield cracked for no reason. No visible sign of damage from external forces. Attempted to rectify with Kia, but sadly given the run around. It's a brand new car ( 8000 miles) .
Mfg Campaign: 11478618
Recall Date: Aug 10, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1st incident May 2022: Driving in the highway when a small rock hit the windshield. At that time there was a crack (3-4 cm wide) on the windshield. A technician came out to repair the area of injury. 2nd incident July 2022: Driving in the highway when I heard something hit the windshield. At that time, I did not notice any obvious damage.When I first noticed there was a crack, my car was stationary in my garage. The crack was about 10 inches long. The windshield has quickly began to crack. That same day it went from 10 inches to 24 inches at minimum.
Corrective Action:
1st incident May 2022: Driving in the highway when a small rock hit the windshield. At that time there was a crack (3-4 cm wide) on the windshield. A technician came out to repair the area of injury. 2nd incident July 2022: Driving in the highway when I heard something hit the windshield. At that time, I did not notice any obvious damage.When I first noticed there was a crack, my car was stationary in my garage. The crack was about 10 inches long. The windshield has quickly began to crack. That same day it went from 10 inches to 24 inches at minimum.
Additional Notes:
1st incident May 2022: Driving in the highway when a small rock hit the windshield. At that time there was a crack (3-4 cm wide) on the windshield. A technician came out to repair the area of injury. 2nd incident July 2022: Driving in the highway when I heard something hit the windshield. At that time, I did not notice any obvious damage.When I first noticed there was a crack, my car was stationary in my garage. The crack was about 10 inches long. The windshield has quickly began to crack. That same day it went from 10 inches to 24 inches at minimum.
Mfg Campaign: 11476534
Recall Date: Jul 29, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I left the car while it was still running to check that my trailer lights were working. I had the key FOB in my pocket, but when I got to the car the doors were locked. I tried unlocking it with the key FOB but nothing would happen. My 2 year old son and 3 year old daughter were locked in the car! Luckily, my daughter was able to get to the door and open it from the inside. This should never be something that can happen. The door locking from the inside and the key not working, especially while it is running!
Corrective Action:
I left the car while it was still running to check that my trailer lights were working. I had the key FOB in my pocket, but when I got to the car the doors were locked. I tried unlocking it with the key FOB but nothing would happen. My 2 year old son and 3 year old daughter were locked in the car! Luckily, my daughter was able to get to the door and open it from the inside. This should never be something that can happen. The door locking from the inside and the key not working, especially while it is running!
Additional Notes:
I left the car while it was still running to check that my trailer lights were working. I had the key FOB in my pocket, but when I got to the car the doors were locked. I tried unlocking it with the key FOB but nothing would happen. My 2 year old son and 3 year old daughter were locked in the car! Luckily, my daughter was able to get to the door and open it from the inside. This should never be something that can happen. The door locking from the inside and the key not working, especially while it is running!
Mfg Campaign: 11475713
Recall Date: Jul 25, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Side sliding doors fail to automatically retract open when they encounter something in the way. Both doors present the same problem. Door failed to retract when child was in way, resulting in an injury.
Corrective Action:
Side sliding doors fail to automatically retract open when they encounter something in the way. Both doors present the same problem. Door failed to retract when child was in way, resulting in an injury.
Additional Notes:
Side sliding doors fail to automatically retract open when they encounter something in the way. Both doors present the same problem. Door failed to retract when child was in way, resulting in an injury.
Mfg Campaign: 11472272
Recall Date: Jul 4, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Child got hand smashed in rear sliding door. There is no pressure sensor to avoid the door closing on hands or fingers.
Corrective Action:
Child got hand smashed in rear sliding door. There is no pressure sensor to avoid the door closing on hands or fingers.
Additional Notes:
Child got hand smashed in rear sliding door. There is no pressure sensor to avoid the door closing on hands or fingers.
Mfg Campaign: 11471224
Recall Date: Jun 27, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
Corrective Action:
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
Additional Notes:
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
Mfg Campaign: 11471232
Recall Date: Jun 27, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
Corrective Action:
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
Additional Notes:
There is either no sensor, or one that is too weak/defective, in the sliding doors to stop it if a person’s (particularly a child’s) fingers, hands, arms, or other body parts were in the way. Anything in the way would just get crushed by the door! This is not just my vehicle. All Carnivals seem to have a very weak or defective sensor and it’s a serious safety hazard, particularly considering it’s supposed to be a family vehicle! I have prevented injuries so far (thankfully) but have tested the door and it in fact will not stop if something is in the way.
Mfg Campaign: 11471232
Recall Date: Jun 27, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We purchased our Carnival in November of 2021. A few months ago a rock hit our windshield. I could tell that the small rock chip was quickly making crack lines. We called a windshield repair company who suggested that we put a piece of tape over it until we could get it fixed. Luckily we followed his advice and put tape on it until we could get in a few days later for a chip repair. If we would not have followed his advice I have no doubt the cracks would have spread. Fast foward to last Saturday, June 18th. We were driving down the freeway and suddenly we notice that there is a large crack in the windshield, directly in front of the driver's view. It's maybe 8 inches long and we have no idea where it came from. We thought for sure we would have a few days to take care of it before it spread. It has already doubled in size. There have been no extreme temperatures to explain the quickly spreading crack. When we looked to see the source of the large crack, we noticed a very very small chip in the very edge of the windshield. The chip is not even visible from the inside of the car. It seems to me that the windshield is make from weak materials. I have never had this many problems with a car. And keep in mind we've only owned this car for 7 months! I believe Kia needs to address this issue. The windshield is the only thing between the face of the driver and the outside elements. It should be durable and reliable. This type of situation makes me concerned about the quality of the windshield, especially over the life of the vehicle. Thank you.
Corrective Action:
We purchased our Carnival in November of 2021. A few months ago a rock hit our windshield. I could tell that the small rock chip was quickly making crack lines. We called a windshield repair company who suggested that we put a piece of tape over it until we could get it fixed. Luckily we followed his advice and put tape on it until we could get in a few days later for a chip repair. If we would not have followed his advice I have no doubt the cracks would have spread. Fast foward to last Saturday, June 18th. We were driving down the freeway and suddenly we notice that there is a large crack in the windshield, directly in front of the driver's view. It's maybe 8 inches long and we have no idea where it came from. We thought for sure we would have a few days to take care of it before it spread. It has already doubled in size. There have been no extreme temperatures to explain the quickly spreading crack. When we looked to see the source of the large crack, we noticed a very very small chip in the very edge of the windshield. The chip is not even visible from the inside of the car. It seems to me that the windshield is make from weak materials. I have never had this many problems with a car. And keep in mind we've only owned this car for 7 months! I believe Kia needs to address this issue. The windshield is the only thing between the face of the driver and the outside elements. It should be durable and reliable. This type of situation makes me concerned about the quality of the windshield, especially over the life of the vehicle. Thank you.
Additional Notes:
We purchased our Carnival in November of 2021. A few months ago a rock hit our windshield. I could tell that the small rock chip was quickly making crack lines. We called a windshield repair company who suggested that we put a piece of tape over it until we could get it fixed. Luckily we followed his advice and put tape on it until we could get in a few days later for a chip repair. If we would not have followed his advice I have no doubt the cracks would have spread. Fast foward to last Saturday, June 18th. We were driving down the freeway and suddenly we notice that there is a large crack in the windshield, directly in front of the driver's view. It's maybe 8 inches long and we have no idea where it came from. We thought for sure we would have a few days to take care of it before it spread. It has already doubled in size. There have been no extreme temperatures to explain the quickly spreading crack. When we looked to see the source of the large crack, we noticed a very very small chip in the very edge of the windshield. The chip is not even visible from the inside of the car. It seems to me that the windshield is make from weak materials. I have never had this many problems with a car. And keep in mind we've only owned this car for 7 months! I believe Kia needs to address this issue. The windshield is the only thing between the face of the driver and the outside elements. It should be durable and reliable. This type of situation makes me concerned about the quality of the windshield, especially over the life of the vehicle. Thank you.
Mfg Campaign: 11470164
Recall Date: Jun 21, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The power sliding doors fail to stop closing unless excessive force is used. If an arm or hand is in the way it gets hurt and the door will try to close on it. The dealership inspected it and said it's a known issue that extra force is needed. There's nothing they can do. How was your safety or the safety of others put at risk? My child's was being closed in the door and when I tried to stop it to save my daughter my arm was bruised. Yes, the dealer knows of the issue but plays it off as just a door that requires more force to stop. Yes, Kia inspected it, found you need to apply more force then normal but has no solution but to make sure to keep far away when it's closing. They However said nothing can be done, it's just how the van comes.
Corrective Action:
The power sliding doors fail to stop closing unless excessive force is used. If an arm or hand is in the way it gets hurt and the door will try to close on it. The dealership inspected it and said it's a known issue that extra force is needed. There's nothing they can do. How was your safety or the safety of others put at risk? My child's was being closed in the door and when I tried to stop it to save my daughter my arm was bruised. Yes, the dealer knows of the issue but plays it off as just a door that requires more force to stop. Yes, Kia inspected it, found you need to apply more force then normal but has no solution but to make sure to keep far away when it's closing. They However said nothing can be done, it's just how the van comes.
Additional Notes:
The power sliding doors fail to stop closing unless excessive force is used. If an arm or hand is in the way it gets hurt and the door will try to close on it. The dealership inspected it and said it's a known issue that extra force is needed. There's nothing they can do. How was your safety or the safety of others put at risk? My child's was being closed in the door and when I tried to stop it to save my daughter my arm was bruised. Yes, the dealer knows of the issue but plays it off as just a door that requires more force to stop. Yes, Kia inspected it, found you need to apply more force then normal but has no solution but to make sure to keep far away when it's closing. They However said nothing can be done, it's just how the van comes.
Mfg Campaign: 11469661
Recall Date: Jun 16, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The doors sensors do not work. I am 200+ lbs and have to push with force to get it to stop closing. My 2 year old last minute stuck her hand into the car while the door was closing to get a blanket and it CRUSHED her fingers. These doors are extremely unsafe. Then we took it to Kia and they said “just keep the kids away from the doors” which is INSANE when you’re talking about little kids.
Corrective Action:
The doors sensors do not work. I am 200+ lbs and have to push with force to get it to stop closing. My 2 year old last minute stuck her hand into the car while the door was closing to get a blanket and it CRUSHED her fingers. These doors are extremely unsafe. Then we took it to Kia and they said “just keep the kids away from the doors” which is INSANE when you’re talking about little kids.
Additional Notes:
The doors sensors do not work. I am 200+ lbs and have to push with force to get it to stop closing. My 2 year old last minute stuck her hand into the car while the door was closing to get a blanket and it CRUSHED her fingers. These doors are extremely unsafe. Then we took it to Kia and they said “just keep the kids away from the doors” which is INSANE when you’re talking about little kids.
Mfg Campaign: 11468938
Recall Date: Jun 13, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My daughter was closing the left sliding door with her right hand using the button and her left hand was in the doorway. There is no worthwhile sensor in the car to detect her hand and thus the door crushed her hand. She now has a fractured left thumb due to the Kia Carnival. I have tried to see if the sensor would detect my entire hand and it didn’t! I am appalled that a car could be sold that has ZERO sensor
Corrective Action:
My daughter was closing the left sliding door with her right hand using the button and her left hand was in the doorway. There is no worthwhile sensor in the car to detect her hand and thus the door crushed her hand. She now has a fractured left thumb due to the Kia Carnival. I have tried to see if the sensor would detect my entire hand and it didn’t! I am appalled that a car could be sold that has ZERO sensor
Additional Notes:
My daughter was closing the left sliding door with her right hand using the button and her left hand was in the doorway. There is no worthwhile sensor in the car to detect her hand and thus the door crushed her hand. She now has a fractured left thumb due to the Kia Carnival. I have tried to see if the sensor would detect my entire hand and it didn’t! I am appalled that a car could be sold that has ZERO sensor
Mfg Campaign: 11466619
Recall Date: May 29, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The automatic doors will close even if a child or something is in the way. Kia has acknowledged that the sensor may not work, but this is a huge safety issue when dealing with small children. I was loading the car and pressed the button to close the door. Then, I realized I forgot something and placed my hand in front of the sensor to stop the doors from closing, but the sensor failed.
Corrective Action:
The automatic doors will close even if a child or something is in the way. Kia has acknowledged that the sensor may not work, but this is a huge safety issue when dealing with small children. I was loading the car and pressed the button to close the door. Then, I realized I forgot something and placed my hand in front of the sensor to stop the doors from closing, but the sensor failed.
Additional Notes:
The automatic doors will close even if a child or something is in the way. Kia has acknowledged that the sensor may not work, but this is a huge safety issue when dealing with small children. I was loading the car and pressed the button to close the door. Then, I realized I forgot something and placed my hand in front of the sensor to stop the doors from closing, but the sensor failed.
Mfg Campaign: 11466623
Recall Date: May 29, 2022
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
The middle seats seem to be spring loaded, when pushing them back into position the spring back with significant force if not "clicked" in. This resulted in a significant bruise after hitting me in the head.
Corrective Action:
The middle seats seem to be spring loaded, when pushing them back into position the spring back with significant force if not "clicked" in. This resulted in a significant bruise after hitting me in the head.
Additional Notes:
The middle seats seem to be spring loaded, when pushing them back into position the spring back with significant force if not "clicked" in. This resulted in a significant bruise after hitting me in the head.
Mfg Campaign: 11465687
Recall Date: May 23, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
'Auto reopen' feature of power sliding side door FAILS TO REOPEN by not 'sensing' a SOFT item obstruction (i.e. arm, leg, hand, pet) when closing. Daughter had severe bruising to arm (i.e. sliding door significantly squeezed arm). Sensor replaced by KIA dealership, safety problem still persists. Continued talks with KIA eventually resulted in KIA stating (in written letter) that "the auto-reverse feature is supplemental feature and should never be relied upon as a primary safety feature".
Corrective Action:
'Auto reopen' feature of power sliding side door FAILS TO REOPEN by not 'sensing' a SOFT item obstruction (i.e. arm, leg, hand, pet) when closing. Daughter had severe bruising to arm (i.e. sliding door significantly squeezed arm). Sensor replaced by KIA dealership, safety problem still persists. Continued talks with KIA eventually resulted in KIA stating (in written letter) that "the auto-reverse feature is supplemental feature and should never be relied upon as a primary safety feature".
Additional Notes:
'Auto reopen' feature of power sliding side door FAILS TO REOPEN by not 'sensing' a SOFT item obstruction (i.e. arm, leg, hand, pet) when closing. Daughter had severe bruising to arm (i.e. sliding door significantly squeezed arm). Sensor replaced by KIA dealership, safety problem still persists. Continued talks with KIA eventually resulted in KIA stating (in written letter) that "the auto-reverse feature is supplemental feature and should never be relied upon as a primary safety feature".
Mfg Campaign: 11461462
Recall Date: Apr 20, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury