KIA CARNIVAL 2022

Complete listing of complaints and recalls for this vehicle

144
Complaints
9
Recalls

Complaints & Recalls

144 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 24V025000 SAFETY RECALL
101K Vehicles Affected
Recall Date: Jan 18, 2024
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

Potential Risk:
A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC292
Notice Date: Mar 15, 2024
Recall Date: Jan 18, 2024
Kia America, Inc.
NHTSA Campaign: 23V236000 SAFETY RECALL
51.6K Vehicles Affected
Recall Date: Mar 31, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.

Potential Risk:
A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
FREE Recall Solution:
Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC266
Notice Date: Apr 28, 2023
Recall Date: Mar 31, 2023
Kia America, Inc.
NHTSA Campaign: 23V179000 SAFETY RECALL
3.6K Vehicles Affected
Recall Date: Mar 17, 2023
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will inspect and verify whether the vehicle is equipped with a Genuine Kia accessory trailer tow hitch assembly. If equipped, dealers will install a new fuse and wire extension kit. Repairs will be performed free of charge. Owner notification letters were mailed May 16, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC265.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC265
Notice Date: May 16, 2023
Recall Date: Mar 17, 2023
Kia Motors America
NHTSA Campaign: 21V908000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Nov 19, 2021
Safety Issue:

Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.

Potential Risk:
A power sliding door that fails to latch may open while moving, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace the passenger-side power sliding door release actuator's drum and holder inside the remote controller assembly, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC221.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC221
Notice Date: Dec 16, 2021
Recall Date: Nov 19, 2021
Kia Motors America
NHTSA Campaign: 21V277000 SAFETY RECALL
2.7K Vehicles Affected
Recall Date: Apr 21, 2021
Safety Issue:

Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.

Potential Risk:
A damaged fuel rail tube may leak fuel, increasing the risk of a fire.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect, and if necessary, replace the multi-port injection fuel rail, free of charge. The recall began April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC211.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC211
Notice Date: Apr 30, 2021
Recall Date: Apr 21, 2021

Consumer Complaints

144 Complaints
Kia America, Inc.
Campaign: 11448290 Other
1 Vehicles Affected
Jan 20, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The automatic doors are supposed to stop when they sense an interference but they don’t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors

Corrective Action:

The automatic doors are supposed to stop when they sense an interference but they don’t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors

Additional Notes:

The automatic doors are supposed to stop when they sense an interference but they don’t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors

Manufacturer: KIA
Mfg Campaign: 11448290
Notice Date: Jan 20, 2022
Recall Date: Jan 20, 2022
Kia America, Inc.
Campaign: 11447955 Other
Jan 18, 2022
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

Power sliding doors are way to powerful. They take a lot of force to be stopped.

Corrective Action:

Power sliding doors are way to powerful. They take a lot of force to be stopped.

Additional Notes:

Power sliding doors are way to powerful. They take a lot of force to be stopped.

Manufacturer: KIA
Mfg Campaign: 11447955
Notice Date: Jan 18, 2022
Recall Date: Jan 18, 2022
Kia America, Inc.
Campaign: 11447200 Other
Jan 12, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.

Corrective Action:

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.

Additional Notes:

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.

Manufacturer: KIA
Mfg Campaign: 11447200
Notice Date: Jan 12, 2022
Recall Date: Jan 12, 2022
Kia America, Inc.
Campaign: 11447200 Other
Jan 12, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.

Corrective Action:

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.

Additional Notes:

At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.

Manufacturer: KIA
Mfg Campaign: 11447200
Notice Date: Jan 12, 2022
Recall Date: Jan 12, 2022
Kia America, Inc.
Campaign: 11444543 Other
Dec 21, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The back window on the hatch spontaneously exploded.

Corrective Action:

The back window on the hatch spontaneously exploded.

Additional Notes:

The back window on the hatch spontaneously exploded.

Manufacturer: KIA
Mfg Campaign: 11444543
Notice Date: Dec 21, 2021
Recall Date: Dec 21, 2021
Kia America, Inc.
Campaign: 11442850 Other
Dec 6, 2021
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

The contact's husband owns a 2022 Kia Carnival. The contact stated that while driving at various speeds, the rear passenger’s side sliding door would independently open while the vehicle was in motion. The door ajar warning message would illuminate on the instrument panel. Despite multiple attempts to close the door, the door would not latch, and the contact could not lock her vehicle. The vehicle was taken to a dealer where they performed an ECU software update and lubricated the latches; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 500.

Corrective Action:

The contact's husband owns a 2022 Kia Carnival. The contact stated that while driving at various speeds, the rear passenger’s side sliding door would independently open while the vehicle was in motion. The door ajar warning message would illuminate on the instrument panel. Despite multiple attempts to close the door, the door would not latch, and the contact could not lock her vehicle. The vehicle was taken to a dealer where they performed an ECU software update and lubricated the latches; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 500.

Additional Notes:

The contact's husband owns a 2022 Kia Carnival. The contact stated that while driving at various speeds, the rear passenger’s side sliding door would independently open while the vehicle was in motion. The door ajar warning message would illuminate on the instrument panel. Despite multiple attempts to close the door, the door would not latch, and the contact could not lock her vehicle. The vehicle was taken to a dealer where they performed an ECU software update and lubricated the latches; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 500.

Manufacturer: KIA
Mfg Campaign: 11442850
Notice Date: Dec 6, 2021
Recall Date: Dec 6, 2021
Kia America, Inc.
Campaign: 11442205 Other
Dec 1, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear passenger sliding door shows that it is still open, even when closed. Rear passenger sliding door will open while driving even if the automatic doors are turned off.

Corrective Action:

Rear passenger sliding door shows that it is still open, even when closed. Rear passenger sliding door will open while driving even if the automatic doors are turned off.

Additional Notes:

Rear passenger sliding door shows that it is still open, even when closed. Rear passenger sliding door will open while driving even if the automatic doors are turned off.

Manufacturer: KIA
Mfg Campaign: 11442205
Notice Date: Dec 1, 2021
Recall Date: Dec 1, 2021
Kia America, Inc.
Campaign: 11442133 Other
Nov 30, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The sliding doors on the MPV do not have a sensor to stop the door from opening when it hits resistance. My 4 year olds leg was sucked down into the door as it was opening and it pinned his leg. The door met resistance on his leg and did not stop opening. The door also doesn't stop closing unless you push it open, but not if it meets resistance. The vehicle is brand new. It has not been inspected but I called Kia and they haven't called back. I was able to recreate the problem.

Corrective Action:

The sliding doors on the MPV do not have a sensor to stop the door from opening when it hits resistance. My 4 year olds leg was sucked down into the door as it was opening and it pinned his leg. The door met resistance on his leg and did not stop opening. The door also doesn't stop closing unless you push it open, but not if it meets resistance. The vehicle is brand new. It has not been inspected but I called Kia and they haven't called back. I was able to recreate the problem.

Additional Notes:

The sliding doors on the MPV do not have a sensor to stop the door from opening when it hits resistance. My 4 year olds leg was sucked down into the door as it was opening and it pinned his leg. The door met resistance on his leg and did not stop opening. The door also doesn't stop closing unless you push it open, but not if it meets resistance. The vehicle is brand new. It has not been inspected but I called Kia and they haven't called back. I was able to recreate the problem.

Manufacturer: KIA
Mfg Campaign: 11442133
Notice Date: Nov 30, 2021
Recall Date: Nov 30, 2021
Kia America, Inc.
Campaign: 11441092 Other
Nov 19, 2021
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2022 Kia Carnival. The contact stated while driving approximately 10 MPH, the sliding door inadvertently opened without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 820. The VIN was not available.

Corrective Action:

The contact owns a 2022 Kia Carnival. The contact stated while driving approximately 10 MPH, the sliding door inadvertently opened without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 820. The VIN was not available.

Additional Notes:

The contact owns a 2022 Kia Carnival. The contact stated while driving approximately 10 MPH, the sliding door inadvertently opened without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 820. The VIN was not available.

Manufacturer: KIA
Mfg Campaign: 11441092
Notice Date: Nov 19, 2021
Recall Date: Nov 19, 2021
Kia America, Inc.
Campaign: 11439291 Other
1 Vehicles Affected
Nov 4, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Corrective Action:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Additional Notes:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Manufacturer: KIA
Mfg Campaign: 11439291
Notice Date: Nov 4, 2021
Recall Date: Nov 4, 2021
Kia America, Inc.
Campaign: 11439291 Other
1 Vehicles Affected
Nov 4, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Corrective Action:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Additional Notes:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Manufacturer: KIA
Mfg Campaign: 11439291
Notice Date: Nov 4, 2021
Recall Date: Nov 4, 2021
Kia America, Inc.
Campaign: 11439291 Other
1 Vehicles Affected
Nov 4, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Corrective Action:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Additional Notes:

Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.

Manufacturer: KIA
Mfg Campaign: 11439291
Notice Date: Nov 4, 2021
Recall Date: Nov 4, 2021
Kia America, Inc.
Campaign: 11436937 Other
Oct 15, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.

Corrective Action:

Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.

Additional Notes:

Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.

Manufacturer: KIA
Mfg Campaign: 11436937
Notice Date: Oct 15, 2021
Recall Date: Oct 15, 2021
Kia America, Inc.
Campaign: 11436937 Other
Oct 15, 2021
Defect Description:

VISIBILITY:GLASS, SIDE/REAR

Potential Consequences:

Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.

Corrective Action:

Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.

Additional Notes:

Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.

Manufacturer: KIA
Mfg Campaign: 11436937
Notice Date: Oct 15, 2021
Recall Date: Oct 15, 2021
Kia America, Inc.
Campaign: 11434952 Other
Sep 30, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!

Corrective Action:

Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!

Additional Notes:

Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!

Manufacturer: KIA
Mfg Campaign: 11434952
Notice Date: Sep 30, 2021
Recall Date: Sep 30, 2021
Kia America, Inc.
Campaign: 11434927 Other
Sep 29, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.

Corrective Action:

A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.

Additional Notes:

A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.

Manufacturer: KIA
Mfg Campaign: 11434927
Notice Date: Sep 29, 2021
Recall Date: Sep 29, 2021
Kia America, Inc.
Campaign: 11434927 Other
Sep 29, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.

Corrective Action:

A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.

Additional Notes:

A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.

Manufacturer: KIA
Mfg Campaign: 11434927
Notice Date: Sep 29, 2021
Recall Date: Sep 29, 2021
Kia America, Inc.
Campaign: 11434016 Other
Sep 23, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle mileage was about 1,750. Check engine light came on immediately after starting the engine and vehicle had a slight vibration. Drove to dealer and vehicle started shaking badly while accelerating and had slight burning smell inside the cab. Was told #6 cylinder was miss firing and fuel injector needed to be replaced. Dealer has fixed the issue and seems to be ok as of now.

Corrective Action:

Vehicle mileage was about 1,750. Check engine light came on immediately after starting the engine and vehicle had a slight vibration. Drove to dealer and vehicle started shaking badly while accelerating and had slight burning smell inside the cab. Was told #6 cylinder was miss firing and fuel injector needed to be replaced. Dealer has fixed the issue and seems to be ok as of now.

Additional Notes:

Vehicle mileage was about 1,750. Check engine light came on immediately after starting the engine and vehicle had a slight vibration. Drove to dealer and vehicle started shaking badly while accelerating and had slight burning smell inside the cab. Was told #6 cylinder was miss firing and fuel injector needed to be replaced. Dealer has fixed the issue and seems to be ok as of now.

Manufacturer: KIA
Mfg Campaign: 11434016
Notice Date: Sep 23, 2021
Recall Date: Sep 23, 2021
Kia America, Inc.
Campaign: 11433813 Other
Sep 21, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield cracked while driving with nothing even hitting it .

Corrective Action:

Windshield cracked while driving with nothing even hitting it .

Additional Notes:

Windshield cracked while driving with nothing even hitting it .

Manufacturer: KIA
Mfg Campaign: 11433813
Notice Date: Sep 21, 2021
Recall Date: Sep 21, 2021
Kia America, Inc.
Campaign: 11433640 Other
Sep 20, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Driving down the road, nothing flew at the windshield, it just cracked. Currently can’t replace it either as there is no stock.

Corrective Action:

Driving down the road, nothing flew at the windshield, it just cracked. Currently can’t replace it either as there is no stock.

Additional Notes:

Driving down the road, nothing flew at the windshield, it just cracked. Currently can’t replace it either as there is no stock.

Manufacturer: KIA
Mfg Campaign: 11433640
Notice Date: Sep 20, 2021
Recall Date: Sep 20, 2021

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Valencia, CA • 36 yrs

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