Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC292
Recall Date: Jan 18, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC266
Recall Date: Mar 31, 2023
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC265
Recall Date: Mar 17, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The remote controller assembly for the passenger-side power sliding door may malfunction, preventing the passenger-side sliding door from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC221
Recall Date: Nov 19, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Carnival vehicles. The plastic fuel rail tube may have been damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC211
Recall Date: Apr 21, 2021
Consumer Complaints
144 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.
Corrective Action:
The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.
Additional Notes:
The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.
Mfg Campaign: 11458125
Recall Date: Mar 24, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.
Corrective Action:
The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.
Additional Notes:
The contact owns a 2020 Kia Carnival. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the rear driver's side automatic sliding door sensor malfunctioned, causing injury to the contact's daughter's shoulder when it closed while she was exiting the vehicle. No medical attention was received. The vehicle was taken to the dealer where it was diagnosed with an unknown failure. The dealer informed the contact that an unknown part needed to be replaced and deactivated the rear-powered sliding doors. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 1,020.
Mfg Campaign: 11458125
Recall Date: Mar 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.
Corrective Action:
Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.
Additional Notes:
Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.
Mfg Campaign: 11458174
Recall Date: Mar 24, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.
Corrective Action:
Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.
Additional Notes:
Beginning of January, when I went to drive home from work my check engine light was on and my Kia Carnival wouldn't accelerate over 10 mph. I let it run longer and tried to drive again and it wouldn't go over 20 mph. Let it sit a while longer and it finally drove normally but the check engine light stayed on. I called and made an appt with Kia in Fort Wayne immediately after it happened but they couldn't get me in for almost 2 weeks. The day I took it in (Jan. 22) the vehicle/engine shook anytime I accelerated. It did this the entire drive from my home to the Kia dealership. They ran diagnostics and found there was a sensor error with the injectors. They test drove it and said everything was fine. I got it back on Jan. 25 or 26th and it was fine. Then on the 29th I went to drive my vehicle and it had the acceleration problem again. I immediately called Kia and they couldn't get my vehicle in until Feb. 7th. I didn't drive it that day after the acceleration problem, but the check engine light was on again. I've driven it all last week because I need a vehicle. The check engine light will come on sometimes and sometimes be off. On Friday Feb. 4th the shaking happened again. It would shake when I accelerate. The check engine light was on all weekend. They looked at my car on Feb. 7th and the check engine light isn't on and it's driving fine for them at Kia. They ran the diagnostic and said it was the sensor error again. They said it was fine to drive because it wasn't happening right at that moment. I drove it home and it started to have the same issues again multiple times. I called the first time it happened again after service and they couldn't get it in until March 7th. It won't do it everyday, usually just cold mornings on the first start. It wasn't having the issue when I took it in for service. They looked at it and said it was fine. I get it back and it's doing it again. After 4 service visits I'm still having problems and Kia refuses to help or do a buyback.
Mfg Campaign: 11458174
Recall Date: Mar 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On three separate occasions when the temperature was below -20C, this brand-new vehicle stopped working due to ice in the throttle body. Vehicle had to be towed each time. The dealer service manager informed me that the new design no longer heats the throttle body, and condensation jams the mechanism. In my mind this is a safety risk because (1) the car stops working while driving in traffic and (2) it's a family vehicle, putting up to 8 passengers at severe risk of cold-related injuries when stranded. The dealer has confirmed that this has occurred for at least three other customers at this one dealership. Each time they have inspected and disassembled the assembly, cleared the ice buildup, and applied a silicone lubricant. On the first and third occasion only, the "Check Engine" light came on. On the second occasion, the car simply died while driving, and I had to roll to the highway shoulder. Note: On the "address" page, your form does not take a Canadian address, however this vehicle is also sold in America. My Correct postal code is J7V 8P4 and Province is Quebec.
Corrective Action:
On three separate occasions when the temperature was below -20C, this brand-new vehicle stopped working due to ice in the throttle body. Vehicle had to be towed each time. The dealer service manager informed me that the new design no longer heats the throttle body, and condensation jams the mechanism. In my mind this is a safety risk because (1) the car stops working while driving in traffic and (2) it's a family vehicle, putting up to 8 passengers at severe risk of cold-related injuries when stranded. The dealer has confirmed that this has occurred for at least three other customers at this one dealership. Each time they have inspected and disassembled the assembly, cleared the ice buildup, and applied a silicone lubricant. On the first and third occasion only, the "Check Engine" light came on. On the second occasion, the car simply died while driving, and I had to roll to the highway shoulder. Note: On the "address" page, your form does not take a Canadian address, however this vehicle is also sold in America. My Correct postal code is J7V 8P4 and Province is Quebec.
Additional Notes:
On three separate occasions when the temperature was below -20C, this brand-new vehicle stopped working due to ice in the throttle body. Vehicle had to be towed each time. The dealer service manager informed me that the new design no longer heats the throttle body, and condensation jams the mechanism. In my mind this is a safety risk because (1) the car stops working while driving in traffic and (2) it's a family vehicle, putting up to 8 passengers at severe risk of cold-related injuries when stranded. The dealer has confirmed that this has occurred for at least three other customers at this one dealership. Each time they have inspected and disassembled the assembly, cleared the ice buildup, and applied a silicone lubricant. On the first and third occasion only, the "Check Engine" light came on. On the second occasion, the car simply died while driving, and I had to roll to the highway shoulder. Note: On the "address" page, your form does not take a Canadian address, however this vehicle is also sold in America. My Correct postal code is J7V 8P4 and Province is Quebec.
Mfg Campaign: 11457083
Recall Date: Mar 17, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On three separate occasions when the temperature was below -20C, this brand-new vehicle stopped working due to ice in the throttle body. Vehicle had to be towed each time. The dealer service manager informed me that the new design no longer heats the throttle body, and condensation jams the mechanism. In my mind this is a safety risk because (1) the car stops working while driving in traffic and (2) it's a family vehicle, putting up to 8 passengers at severe risk of cold-related injuries when stranded. The dealer has confirmed that this has occurred for at least three other customers at this one dealership. Each time they have inspected and disassembled the assembly, cleared the ice buildup, and applied a silicone lubricant. On the first and third occasion only, the "Check Engine" light came on. On the second occasion, the car simply died while driving, and I had to roll to the highway shoulder. Note: On the "address" page, your form does not take a Canadian address, however this vehicle is also sold in America. My Correct postal code is J7V 8P4 and Province is Quebec.
Corrective Action:
On three separate occasions when the temperature was below -20C, this brand-new vehicle stopped working due to ice in the throttle body. Vehicle had to be towed each time. The dealer service manager informed me that the new design no longer heats the throttle body, and condensation jams the mechanism. In my mind this is a safety risk because (1) the car stops working while driving in traffic and (2) it's a family vehicle, putting up to 8 passengers at severe risk of cold-related injuries when stranded. The dealer has confirmed that this has occurred for at least three other customers at this one dealership. Each time they have inspected and disassembled the assembly, cleared the ice buildup, and applied a silicone lubricant. On the first and third occasion only, the "Check Engine" light came on. On the second occasion, the car simply died while driving, and I had to roll to the highway shoulder. Note: On the "address" page, your form does not take a Canadian address, however this vehicle is also sold in America. My Correct postal code is J7V 8P4 and Province is Quebec.
Additional Notes:
On three separate occasions when the temperature was below -20C, this brand-new vehicle stopped working due to ice in the throttle body. Vehicle had to be towed each time. The dealer service manager informed me that the new design no longer heats the throttle body, and condensation jams the mechanism. In my mind this is a safety risk because (1) the car stops working while driving in traffic and (2) it's a family vehicle, putting up to 8 passengers at severe risk of cold-related injuries when stranded. The dealer has confirmed that this has occurred for at least three other customers at this one dealership. Each time they have inspected and disassembled the assembly, cleared the ice buildup, and applied a silicone lubricant. On the first and third occasion only, the "Check Engine" light came on. On the second occasion, the car simply died while driving, and I had to roll to the highway shoulder. Note: On the "address" page, your form does not take a Canadian address, however this vehicle is also sold in America. My Correct postal code is J7V 8P4 and Province is Quebec.
Mfg Campaign: 11457083
Recall Date: Mar 17, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car will not accelerate. Error code P211800. Engine control system. Throttle control. Temp outside was 19degrees F. Check engine light is on.
Corrective Action:
Car will not accelerate. Error code P211800. Engine control system. Throttle control. Temp outside was 19degrees F. Check engine light is on.
Additional Notes:
Car will not accelerate. Error code P211800. Engine control system. Throttle control. Temp outside was 19degrees F. Check engine light is on.
Mfg Campaign: 11456566
Recall Date: Mar 14, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will not accelerate. Error code P211800. Engine control system. Throttle control. Temp outside was 19degrees F. Check engine light is on.
Corrective Action:
Car will not accelerate. Error code P211800. Engine control system. Throttle control. Temp outside was 19degrees F. Check engine light is on.
Additional Notes:
Car will not accelerate. Error code P211800. Engine control system. Throttle control. Temp outside was 19degrees F. Check engine light is on.
Mfg Campaign: 11456566
Recall Date: Mar 14, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was tboned on 3/10/2022 at high speed in the back driver's side 1/3 of the car by another who ran stop sign at high speed (I am guessing 50 or 60 mph). I have some amnesia about the impact now....but with large hematoma on left side of my head & concussion, my head must have hit the left side body/frame of the vehicle without the benefit of side curtain airbags that sure would have made this accident less traumatic to my body and brain. Currently the vehicle is being moved from an impound lot to State Farm' lot. We have not seen any warning lights or had any problems with this car up til now. It has not been inspected by any mechanics yet either.
Corrective Action:
I was tboned on 3/10/2022 at high speed in the back driver's side 1/3 of the car by another who ran stop sign at high speed (I am guessing 50 or 60 mph). I have some amnesia about the impact now....but with large hematoma on left side of my head & concussion, my head must have hit the left side body/frame of the vehicle without the benefit of side curtain airbags that sure would have made this accident less traumatic to my body and brain. Currently the vehicle is being moved from an impound lot to State Farm' lot. We have not seen any warning lights or had any problems with this car up til now. It has not been inspected by any mechanics yet either.
Additional Notes:
I was tboned on 3/10/2022 at high speed in the back driver's side 1/3 of the car by another who ran stop sign at high speed (I am guessing 50 or 60 mph). I have some amnesia about the impact now....but with large hematoma on left side of my head & concussion, my head must have hit the left side body/frame of the vehicle without the benefit of side curtain airbags that sure would have made this accident less traumatic to my body and brain. Currently the vehicle is being moved from an impound lot to State Farm' lot. We have not seen any warning lights or had any problems with this car up til now. It has not been inspected by any mechanics yet either.
Mfg Campaign: 11456403
Recall Date: Mar 12, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
The contact owns 2022 Kia Carnival LX. The contact stated that while driving at 55 MPH, the engine misfired, and the check engine warning light was illuminated. In addition, the vehicle would shudder when warming up. The vehicle was driven to local repair and diagnosed several times with the same failure, but not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000
Corrective Action:
The contact owns 2022 Kia Carnival LX. The contact stated that while driving at 55 MPH, the engine misfired, and the check engine warning light was illuminated. In addition, the vehicle would shudder when warming up. The vehicle was driven to local repair and diagnosed several times with the same failure, but not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000
Additional Notes:
The contact owns 2022 Kia Carnival LX. The contact stated that while driving at 55 MPH, the engine misfired, and the check engine warning light was illuminated. In addition, the vehicle would shudder when warming up. The vehicle was driven to local repair and diagnosed several times with the same failure, but not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000
Mfg Campaign: 11455242
Recall Date: Mar 4, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.
Corrective Action:
My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.
Additional Notes:
My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.
Mfg Campaign: 11450964
Recall Date: Feb 8, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.
Corrective Action:
My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.
Additional Notes:
My passenger doors do not appear to have a sensor and do not stop when someone or something is in the way. Could be very dangerous. My arm almost got stuck in it. Had it been a child, they may not have had the reflexes to get out in time. Also. If the door is accidentally opened when pumping gas, will it stop? Likely not.
Mfg Campaign: 11450964
Recall Date: Feb 8, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My check engine light keeps coming on due the throttle freezing in the winter and the car won’t go over 14mph when light is on
Corrective Action:
My check engine light keeps coming on due the throttle freezing in the winter and the car won’t go over 14mph when light is on
Additional Notes:
My check engine light keeps coming on due the throttle freezing in the winter and the car won’t go over 14mph when light is on
Mfg Campaign: 11448444
Recall Date: Jan 22, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Corrective Action:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Additional Notes:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Mfg Campaign: 11448472
Recall Date: Jan 22, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Corrective Action:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Additional Notes:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Mfg Campaign: 11448472
Recall Date: Jan 22, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Corrective Action:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Additional Notes:
The throttle body froze up and the Van went into "limp mode". I was driving on a semi-busy road and I could not go above 10mph. It would not let me shift either. Like it was not getting any gas to let me accelerate. The check engine light was on, I used a scan reader and the code came as P2118. Also when it went to the dealership the check engine light was still on. It was inspected by the dealership, but only deleted it and it was given back to us. Yes, the first symptom was the idle was rough and the exhaust was making a deep noise. *Dealership wrote that it had high rpms*, which I never said that to them, I told them( dealership) that it was low rpms with the rough idle. I had it idle for 5 minutes so it could warm up since it was 15 degrees that night. This issue is not safe because I could get hit from behind because the van can not go faster or drive at the marked speed limit on city/highway roads. Also, having issues like this is not safe for my kids or other passengers in the Carnival. The dealership said it is from condensation getting into the throttle body. But I have never had this issue with any other car/truck I have owned.
Mfg Campaign: 11448472
Recall Date: Jan 22, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Will not accelerate over 10 Mph in cold temp even after warming up vehicle. Will lose acceleration at a intersection and dangerous while taking a left turn. Check engine light goes on. Throttle bottle issue. Believe it is moisture/water in the throttle body causing it to freeze in colder temps. NEEDS TO BE RECALLED. Many many other Kia Carnivals having same issue. Model is brand new and should not be having these issues. FAMILY CAR.
Corrective Action:
Will not accelerate over 10 Mph in cold temp even after warming up vehicle. Will lose acceleration at a intersection and dangerous while taking a left turn. Check engine light goes on. Throttle bottle issue. Believe it is moisture/water in the throttle body causing it to freeze in colder temps. NEEDS TO BE RECALLED. Many many other Kia Carnivals having same issue. Model is brand new and should not be having these issues. FAMILY CAR.
Additional Notes:
Will not accelerate over 10 Mph in cold temp even after warming up vehicle. Will lose acceleration at a intersection and dangerous while taking a left turn. Check engine light goes on. Throttle bottle issue. Believe it is moisture/water in the throttle body causing it to freeze in colder temps. NEEDS TO BE RECALLED. Many many other Kia Carnivals having same issue. Model is brand new and should not be having these issues. FAMILY CAR.
Mfg Campaign: 11448401
Recall Date: Jan 21, 2022
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Will not accelerate over 10 Mph in cold temp even after warming up vehicle. Will lose acceleration at a intersection and dangerous while taking a left turn. Check engine light goes on. Throttle bottle issue. Believe it is moisture/water in the throttle body causing it to freeze in colder temps. NEEDS TO BE RECALLED. Many many other Kia Carnivals having same issue. Model is brand new and should not be having these issues. FAMILY CAR.
Corrective Action:
Will not accelerate over 10 Mph in cold temp even after warming up vehicle. Will lose acceleration at a intersection and dangerous while taking a left turn. Check engine light goes on. Throttle bottle issue. Believe it is moisture/water in the throttle body causing it to freeze in colder temps. NEEDS TO BE RECALLED. Many many other Kia Carnivals having same issue. Model is brand new and should not be having these issues. FAMILY CAR.
Additional Notes:
Will not accelerate over 10 Mph in cold temp even after warming up vehicle. Will lose acceleration at a intersection and dangerous while taking a left turn. Check engine light goes on. Throttle bottle issue. Believe it is moisture/water in the throttle body causing it to freeze in colder temps. NEEDS TO BE RECALLED. Many many other Kia Carnivals having same issue. Model is brand new and should not be having these issues. FAMILY CAR.
Mfg Campaign: 11448401
Recall Date: Jan 21, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This morning was the coldest morning this year (7F) and I could not accelerate the vehicle after turning it on. It won't go faster than 15mph or so and the engine warning sign popped up. The code said P211800. I have heard that there were many people complaining this issue and I had felt mine was safe from this issue, but the weather hasn't been that cold to cause the issue. I had to drive with the panic button on and all the other cars passed me and I felt I was in danger while driving back home.
Corrective Action:
This morning was the coldest morning this year (7F) and I could not accelerate the vehicle after turning it on. It won't go faster than 15mph or so and the engine warning sign popped up. The code said P211800. I have heard that there were many people complaining this issue and I had felt mine was safe from this issue, but the weather hasn't been that cold to cause the issue. I had to drive with the panic button on and all the other cars passed me and I felt I was in danger while driving back home.
Additional Notes:
This morning was the coldest morning this year (7F) and I could not accelerate the vehicle after turning it on. It won't go faster than 15mph or so and the engine warning sign popped up. The code said P211800. I have heard that there were many people complaining this issue and I had felt mine was safe from this issue, but the weather hasn't been that cold to cause the issue. I had to drive with the panic button on and all the other cars passed me and I felt I was in danger while driving back home.
Mfg Campaign: 11448414
Recall Date: Jan 21, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The automatic doors are supposed to stop when they sense an interference but they don’t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors
Corrective Action:
The automatic doors are supposed to stop when they sense an interference but they don’t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors
Additional Notes:
The automatic doors are supposed to stop when they sense an interference but they don’t stop. My daughter got her hand smashed in ours. I thought maybe it was just where her hand ones but I used my own arm to test the door and it smashed by arm before re-opening. Left an awful bruise. I have heard many other carnival owners have had little hands smashed in their doors
Mfg Campaign: 11448290
Recall Date: Jan 20, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury