Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC263
Recall Date: Mar 7, 2023
Kia America, Inc.
Safety Issue:
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC250
Recall Date: Oct 11, 2022
Kia Motors America
Safety Issue:
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC214
Recall Date: Jul 8, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not adjust properly, causing a sudden increase in the steering effort required.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC213
Recall Date: Jun 14, 2021
Consumer Complaints
123 ComplaintsKia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While you're driving you hear weird squealing sounds and when you slow down the transmission tends to rattle. 2: After you start the car, there is a very loud sound like track and the car tends to move back and forth.
Corrective Action:
While you're driving you hear weird squealing sounds and when you slow down the transmission tends to rattle. 2: After you start the car, there is a very loud sound like track and the car tends to move back and forth.
Additional Notes:
While you're driving you hear weird squealing sounds and when you slow down the transmission tends to rattle. 2: After you start the car, there is a very loud sound like track and the car tends to move back and forth.
Mfg Campaign: 11514495
Recall Date: Mar 29, 2023
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I had a single vehicle collision and ran into a ditch, none of my airbags deployed and I had a sternal fracture from hitting my chest so hard on the steering wheel. My vehicle was totaled as well.
Corrective Action:
I had a single vehicle collision and ran into a ditch, none of my airbags deployed and I had a sternal fracture from hitting my chest so hard on the steering wheel. My vehicle was totaled as well.
Additional Notes:
I had a single vehicle collision and ran into a ditch, none of my airbags deployed and I had a sternal fracture from hitting my chest so hard on the steering wheel. My vehicle was totaled as well.
Mfg Campaign: 11512391
Recall Date: Mar 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Corrective Action:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Additional Notes:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Mfg Campaign: 11508467
Recall Date: Feb 22, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Corrective Action:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Additional Notes:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Mfg Campaign: 11508467
Recall Date: Feb 22, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Corrective Action:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Additional Notes:
On December 28th 2022 between the 6:30 am to 8:00 my car was parked and caught on fire. I have filed a complaint with Kia and since then I have gotten the run around about them looking into the vehicle and seeing what cause the issue. My car was still under the manufacture warranty
Mfg Campaign: 11508467
Recall Date: Feb 22, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is experiencing a loss of power and getting heavy/stuck at about 20-30 mph before It begins to accelerate somewhat faster. The car is also not accelerating properly. Engine light came on as this began. Oil changes on vehicle are up to date as well
Corrective Action:
The transmission is experiencing a loss of power and getting heavy/stuck at about 20-30 mph before It begins to accelerate somewhat faster. The car is also not accelerating properly. Engine light came on as this began. Oil changes on vehicle are up to date as well
Additional Notes:
The transmission is experiencing a loss of power and getting heavy/stuck at about 20-30 mph before It begins to accelerate somewhat faster. The car is also not accelerating properly. Engine light came on as this began. Oil changes on vehicle are up to date as well
Mfg Campaign: 11503056
Recall Date: Jan 22, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Corrective Action:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Additional Notes:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Mfg Campaign: 11502223
Recall Date: Jan 17, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Corrective Action:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Additional Notes:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Mfg Campaign: 11502223
Recall Date: Jan 17, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Corrective Action:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Additional Notes:
I was traveling normally, exiting a highway ramp when my car acceleration system malfunctioned. It seemed as if it was a power train issue or engine issue. I was not able to accelerate or slow down properly due to this malfunction and it caused me to crash. My car was totaled.
Mfg Campaign: 11502223
Recall Date: Jan 17, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old . Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).
Corrective Action:
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old . Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).
Additional Notes:
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old . Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).
Mfg Campaign: 11498955
Recall Date: Dec 27, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old . Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).
Corrective Action:
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old . Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).
Additional Notes:
On 11/29/2022 my car wouldn't start, just click and continued to try and start then the check ESC warning came on. I had to get it jump started from KIA Roadside assistance and drove vehicle to local KIA Dealership where they tested the battery and said it was a bad battery. They replaced the battery. My car was purchased Dec 23rd 2021, battery was not even a year old . Fast forward 27 days, on Dec 26th, 2022, I was originally scheduled for the 8000 mile maintenance with Jake Sweeney KIA at 10am, went to start vehicle and wouldn't start again. It done the same as before on 11/29. Just click several times and then the check ESC warning came one(I have video of the entire process). after the Check ESC went off the entire cars electrical system went out and I couldn't even get jumper cables out of trunk of car. I contacted roadside assistance again, but they said it would be 3 to 4 hours before they could come, so I bought cables from store. Once started drove it to Jake Sweeney KIA they change oil and rotated tire and did diagnostic check and everything came back fine, but here is my issue I knew it would because once you jump the car there are no codes or issue after that. Left the dealership and will wait to see if it does it for a third time. I feel they should replce vehicle because this is a safety issue if happens outside the home not mention incovenice with everyday life (work etc).
Mfg Campaign: 11498955
Recall Date: Dec 27, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Corrective Action:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Additional Notes:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Mfg Campaign: 11498761
Recall Date: Dec 24, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Corrective Action:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Additional Notes:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Mfg Campaign: 11498761
Recall Date: Dec 24, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Corrective Action:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Additional Notes:
Randomly, the cars engine rev is really low, it’ll go up down up down over and over and over and then shut off, sometimes while in motion. Other times, when you’re finished driving and you shift into park the engine will shut off the moment you hit park. My safety is at risk due to the fact that when I was in motion and it did that it could’ve caused an accident. The dealer claims they are unable to re-create the issue, even though I am video recording proof. Many warning messages appear on my dashboard when this happens, but they all go away. Once you turn the car fully off and back on.
Mfg Campaign: 11498761
Recall Date: Dec 24, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Corrective Action:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Additional Notes:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Mfg Campaign: 11498765
Recall Date: Dec 24, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Corrective Action:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Additional Notes:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Mfg Campaign: 11498765
Recall Date: Dec 24, 2022
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Corrective Action:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Additional Notes:
While driving at 40 mph a vehicle failed to stop at a stop sign and pulled out into my lane causing me to struck the front driver’s side of the vehicle. The airbags deployed in the truck that failed to stop but the airbags in my car failed to deploy resulting in several injuries to my head, neck, back, shoulders, abdomen and fractured spine. Police and EMT were called and arrived on scene. I was then transported to the ER via personal vehicle. I have since followed up with my primary care physician along with more tests, lab work and more imaging.
Mfg Campaign: 11498765
Recall Date: Dec 24, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
While breaking the steering wheel cut hard right, went to brake even more and the steering locked up and was unable to move properly. What component or system failed or malfunctioned, and is it available for inspection upon request? Steering How was your safety or the safety of others put at risk? It sent me into a guard rail, sprained my wrist due to the air bag Has the problem been reproduced or confirmed by a dealer or independent service center? N/a Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Insurance Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Car was repaired previously and made multiple complaints about the tightness of the steering to the repair shop and the dealership
Corrective Action:
While breaking the steering wheel cut hard right, went to brake even more and the steering locked up and was unable to move properly. What component or system failed or malfunctioned, and is it available for inspection upon request? Steering How was your safety or the safety of others put at risk? It sent me into a guard rail, sprained my wrist due to the air bag Has the problem been reproduced or confirmed by a dealer or independent service center? N/a Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Insurance Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Car was repaired previously and made multiple complaints about the tightness of the steering to the repair shop and the dealership
Additional Notes:
While breaking the steering wheel cut hard right, went to brake even more and the steering locked up and was unable to move properly. What component or system failed or malfunctioned, and is it available for inspection upon request? Steering How was your safety or the safety of others put at risk? It sent me into a guard rail, sprained my wrist due to the air bag Has the problem been reproduced or confirmed by a dealer or independent service center? N/a Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Insurance Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Car was repaired previously and made multiple complaints about the tightness of the steering to the repair shop and the dealership
Mfg Campaign: 11498725
Recall Date: Dec 23, 2022
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.
Corrective Action:
Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.
Additional Notes:
Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.
Mfg Campaign: 11497356
Recall Date: Dec 13, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.
Corrective Action:
Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.
Additional Notes:
Client called about his car. After a exhausting analysis, we noticed that the ADA system released the brakes, causing an incident. The forward collision warning did not get activated. The car should stop automatically if it detects a possible crash or when the car it’s getting out of the road and it never happened. The main problem was the airbag placed above the pedals. It’s too big and when gets deployed, can cause a fracture, mainly on the right leg of the driver.
Mfg Campaign: 11497356
Recall Date: Dec 13, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury