Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000.00 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.
Corrective Action:
On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000.00 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.
Additional Notes:
On Sept. 21, 2021, my Kia Optima Hybrid ex shut down and would not start. I took it to King of Hybrid EV Auto Repair where they ran a diagnostic test and found that there was an issue with the Hybrid System affecting the transmission and the High-voltage system. I paid $3,000.00 out-of-pocket. On October 26, 2022, while driving 75mph on Hwy 15 to Las Vegas, my car randomly shut down. The dash warning lights read "STOP VEHICLE TO CHARGE BATTERY". I was in an unsafe position with cars speeding past me. I was afraid that I would be rear-ended by another car. I had to have my car towed. I believe that these cars have issues with faulty high voltage systems and transmissions. Please investigate. Thank you.
Mfg Campaign: 11496667
Recall Date: Dec 8, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Too much oil consumption. Consuming 3 quarts of oil in 3000 miles. No leaks. Did oil consumption testing through Kia dealership. Kia dealer says it needs a new engine and the vehicle is only 6 years old with 73k miles. Still under extended warranty and Kia dealer will not cover the cost of the engine.
Corrective Action:
Too much oil consumption. Consuming 3 quarts of oil in 3000 miles. No leaks. Did oil consumption testing through Kia dealership. Kia dealer says it needs a new engine and the vehicle is only 6 years old with 73k miles. Still under extended warranty and Kia dealer will not cover the cost of the engine.
Additional Notes:
Too much oil consumption. Consuming 3 quarts of oil in 3000 miles. No leaks. Did oil consumption testing through Kia dealership. Kia dealer says it needs a new engine and the vehicle is only 6 years old with 73k miles. Still under extended warranty and Kia dealer will not cover the cost of the engine.
Mfg Campaign: 11496265
Recall Date: Dec 6, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have been having issues with my vehicle randomly not wanting to start at first. There wasn’t any warning lights showing up. I have noticed that my vehicle is going through a LOT of oil. This is at least the 3rd time were I have had a few thousand miles left on my oil change but when I drive and press the break, the oil light comes on. When checked the oil is empty. These engines need to be throughly checked out by the manufacturers. I also had an issue with my Kia completely turn it off when I was driving with my child in the car. It would not start back up. We had the people trying to help direct traffic around until the police showed so that we wouldn’t get hit. This could’ve been a VERY dangerous situation.
Corrective Action:
I have been having issues with my vehicle randomly not wanting to start at first. There wasn’t any warning lights showing up. I have noticed that my vehicle is going through a LOT of oil. This is at least the 3rd time were I have had a few thousand miles left on my oil change but when I drive and press the break, the oil light comes on. When checked the oil is empty. These engines need to be throughly checked out by the manufacturers. I also had an issue with my Kia completely turn it off when I was driving with my child in the car. It would not start back up. We had the people trying to help direct traffic around until the police showed so that we wouldn’t get hit. This could’ve been a VERY dangerous situation.
Additional Notes:
I have been having issues with my vehicle randomly not wanting to start at first. There wasn’t any warning lights showing up. I have noticed that my vehicle is going through a LOT of oil. This is at least the 3rd time were I have had a few thousand miles left on my oil change but when I drive and press the break, the oil light comes on. When checked the oil is empty. These engines need to be throughly checked out by the manufacturers. I also had an issue with my Kia completely turn it off when I was driving with my child in the car. It would not start back up. We had the people trying to help direct traffic around until the police showed so that we wouldn’t get hit. This could’ve been a VERY dangerous situation.
Mfg Campaign: 11494955
Recall Date: Nov 26, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
EXCESSIVE oil consumption. Just got oil changed last week oil is already gone and check oil light is on again.
Corrective Action:
EXCESSIVE oil consumption. Just got oil changed last week oil is already gone and check oil light is on again.
Additional Notes:
EXCESSIVE oil consumption. Just got oil changed last week oil is already gone and check oil light is on again.
Mfg Campaign: 11494927
Recall Date: Nov 25, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complete power window failure (driver and 2 rear windows). Estimated repair cost is $2,084.90. This model has a history of power window defects that Kia Motors is well aware of. Over time, this defect becomes increasingly severe until you have a complete without warning failure like in my case. Kia Motors refuses to acknowledge problems and stated there is no recall by NHTSA. I want a full reimbursement for my out of pocket payment for untimely repair cost.
Corrective Action:
Complete power window failure (driver and 2 rear windows). Estimated repair cost is $2,084.90. This model has a history of power window defects that Kia Motors is well aware of. Over time, this defect becomes increasingly severe until you have a complete without warning failure like in my case. Kia Motors refuses to acknowledge problems and stated there is no recall by NHTSA. I want a full reimbursement for my out of pocket payment for untimely repair cost.
Additional Notes:
Complete power window failure (driver and 2 rear windows). Estimated repair cost is $2,084.90. This model has a history of power window defects that Kia Motors is well aware of. Over time, this defect becomes increasingly severe until you have a complete without warning failure like in my case. Kia Motors refuses to acknowledge problems and stated there is no recall by NHTSA. I want a full reimbursement for my out of pocket payment for untimely repair cost.
Mfg Campaign: 11494811
Recall Date: Nov 24, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
Complete power window failure (driver and 2 rear windows). Estimated repair cost is $2,084.90. This model has a history of power window defects that Kia Motors is well aware of. Over time, this defect becomes increasingly severe until you have a complete without warning failure like in my case. Kia Motors refuses to acknowledge problems and stated there is no recall by NHTSA. I want a full reimbursement for my out of pocket payment for untimely repair cost.
Corrective Action:
Complete power window failure (driver and 2 rear windows). Estimated repair cost is $2,084.90. This model has a history of power window defects that Kia Motors is well aware of. Over time, this defect becomes increasingly severe until you have a complete without warning failure like in my case. Kia Motors refuses to acknowledge problems and stated there is no recall by NHTSA. I want a full reimbursement for my out of pocket payment for untimely repair cost.
Additional Notes:
Complete power window failure (driver and 2 rear windows). Estimated repair cost is $2,084.90. This model has a history of power window defects that Kia Motors is well aware of. Over time, this defect becomes increasingly severe until you have a complete without warning failure like in my case. Kia Motors refuses to acknowledge problems and stated there is no recall by NHTSA. I want a full reimbursement for my out of pocket payment for untimely repair cost.
Mfg Campaign: 11494811
Recall Date: Nov 24, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Every 2000 miles I need to put in a quart of oil. When car down shifts to 35mph the oil light flickers. At downshift of 10mph there is a slight shutter and the oil light flickers.
Corrective Action:
Every 2000 miles I need to put in a quart of oil. When car down shifts to 35mph the oil light flickers. At downshift of 10mph there is a slight shutter and the oil light flickers.
Additional Notes:
Every 2000 miles I need to put in a quart of oil. When car down shifts to 35mph the oil light flickers. At downshift of 10mph there is a slight shutter and the oil light flickers.
Mfg Campaign: 11494733
Recall Date: Nov 23, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Every 2000 miles I need to put in a quart of oil. When car down shifts to 35mph the oil light flickers. At downshift of 10mph there is a slight shutter and the oil light flickers.
Corrective Action:
Every 2000 miles I need to put in a quart of oil. When car down shifts to 35mph the oil light flickers. At downshift of 10mph there is a slight shutter and the oil light flickers.
Additional Notes:
Every 2000 miles I need to put in a quart of oil. When car down shifts to 35mph the oil light flickers. At downshift of 10mph there is a slight shutter and the oil light flickers.
Mfg Campaign: 11494733
Recall Date: Nov 23, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a 2016 Kia Optima FE and I keep up with regular oil changes and maintenance. My oil light has been flashing when I accelerate and when I turn, but turns off when idling. I’ve had this car 9 months and 2 weeks after getting it, that’s the first time I’ve brought it to get serviced. I’ve always complained about the flashing red oil light when I’d get an oil change, but no one ever told me that my car was consuming oil until NOW. After they did the oil change, the car would be fine for about 900-1,000 and then it would come back on. I would always have about 3,000-4,000 miles left before I was due to get it serviced again. So, I would just get oil changes in between oil changes because that seemed to fix the problem. I went to the Kia dealership near me and they told me that my engine is consuming oil. He showed me the dipstick and it was bone-dry. I should not have to drive around with my daughter in this car that can blow up at any second. I’ve looked on forums where other people have had the same issues and all of them say that it’s because of “faulty pistons.”
Corrective Action:
I have a 2016 Kia Optima FE and I keep up with regular oil changes and maintenance. My oil light has been flashing when I accelerate and when I turn, but turns off when idling. I’ve had this car 9 months and 2 weeks after getting it, that’s the first time I’ve brought it to get serviced. I’ve always complained about the flashing red oil light when I’d get an oil change, but no one ever told me that my car was consuming oil until NOW. After they did the oil change, the car would be fine for about 900-1,000 and then it would come back on. I would always have about 3,000-4,000 miles left before I was due to get it serviced again. So, I would just get oil changes in between oil changes because that seemed to fix the problem. I went to the Kia dealership near me and they told me that my engine is consuming oil. He showed me the dipstick and it was bone-dry. I should not have to drive around with my daughter in this car that can blow up at any second. I’ve looked on forums where other people have had the same issues and all of them say that it’s because of “faulty pistons.”
Additional Notes:
I have a 2016 Kia Optima FE and I keep up with regular oil changes and maintenance. My oil light has been flashing when I accelerate and when I turn, but turns off when idling. I’ve had this car 9 months and 2 weeks after getting it, that’s the first time I’ve brought it to get serviced. I’ve always complained about the flashing red oil light when I’d get an oil change, but no one ever told me that my car was consuming oil until NOW. After they did the oil change, the car would be fine for about 900-1,000 and then it would come back on. I would always have about 3,000-4,000 miles left before I was due to get it serviced again. So, I would just get oil changes in between oil changes because that seemed to fix the problem. I went to the Kia dealership near me and they told me that my engine is consuming oil. He showed me the dipstick and it was bone-dry. I should not have to drive around with my daughter in this car that can blow up at any second. I’ve looked on forums where other people have had the same issues and all of them say that it’s because of “faulty pistons.”
Mfg Campaign: 11494630
Recall Date: Nov 22, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Failed connecting rod bearing. Happened on the freeway my car shut off and steering wheel locked up. It almost caused multiple crashes as other people got out of their cars to try and help me move my car out of the freeway. I take very good care of my car and maintenance was up to date. I still owe over 9k on the car and it only had 130k miles. Kia has a class action lawsuit I was unaware of and promised a lifetime warrant for my engine but now refuse that warranty. I had to get out of my car on the freeway or risk getting hit from the back. Other cars on the freeway were constantly passing at 80mph. Multiple people had to help me push my car that would not turn and kept shutting off. This was very sudden and random I had no check engine lights or any lights on my dash board at the time. This all happened within the matter of 2 minutes and I’m very happy the person who was behind me had distance enough to go around me or else the would have been an accident.
Corrective Action:
Failed connecting rod bearing. Happened on the freeway my car shut off and steering wheel locked up. It almost caused multiple crashes as other people got out of their cars to try and help me move my car out of the freeway. I take very good care of my car and maintenance was up to date. I still owe over 9k on the car and it only had 130k miles. Kia has a class action lawsuit I was unaware of and promised a lifetime warrant for my engine but now refuse that warranty. I had to get out of my car on the freeway or risk getting hit from the back. Other cars on the freeway were constantly passing at 80mph. Multiple people had to help me push my car that would not turn and kept shutting off. This was very sudden and random I had no check engine lights or any lights on my dash board at the time. This all happened within the matter of 2 minutes and I’m very happy the person who was behind me had distance enough to go around me or else the would have been an accident.
Additional Notes:
Failed connecting rod bearing. Happened on the freeway my car shut off and steering wheel locked up. It almost caused multiple crashes as other people got out of their cars to try and help me move my car out of the freeway. I take very good care of my car and maintenance was up to date. I still owe over 9k on the car and it only had 130k miles. Kia has a class action lawsuit I was unaware of and promised a lifetime warrant for my engine but now refuse that warranty. I had to get out of my car on the freeway or risk getting hit from the back. Other cars on the freeway were constantly passing at 80mph. Multiple people had to help me push my car that would not turn and kept shutting off. This was very sudden and random I had no check engine lights or any lights on my dash board at the time. This all happened within the matter of 2 minutes and I’m very happy the person who was behind me had distance enough to go around me or else the would have been an accident.
Mfg Campaign: 11494464
Recall Date: Nov 21, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
We bought this car brand new and for the past two or so year it has started to consuming oil like crazy at least 3 to 4 quarts every thousand miles and they wont do anything to see what is causing the issue its not leaking anything at all. Secondly with the head light turned to auto we will be driving down the road and all of a sudden the lights shut off and you have to flip the light to on to get them to turn back on huge safety issues there but they will not do Anything for this issue either. I should have to do what im doing to a very well taken care of vehicle and its only 6 years old i get it if it was 10 years old but to burn this much oil this not right.
Corrective Action:
We bought this car brand new and for the past two or so year it has started to consuming oil like crazy at least 3 to 4 quarts every thousand miles and they wont do anything to see what is causing the issue its not leaking anything at all. Secondly with the head light turned to auto we will be driving down the road and all of a sudden the lights shut off and you have to flip the light to on to get them to turn back on huge safety issues there but they will not do Anything for this issue either. I should have to do what im doing to a very well taken care of vehicle and its only 6 years old i get it if it was 10 years old but to burn this much oil this not right.
Additional Notes:
We bought this car brand new and for the past two or so year it has started to consuming oil like crazy at least 3 to 4 quarts every thousand miles and they wont do anything to see what is causing the issue its not leaking anything at all. Secondly with the head light turned to auto we will be driving down the road and all of a sudden the lights shut off and you have to flip the light to on to get them to turn back on huge safety issues there but they will not do Anything for this issue either. I should have to do what im doing to a very well taken care of vehicle and its only 6 years old i get it if it was 10 years old but to burn this much oil this not right.
Mfg Campaign: 11493880
Recall Date: Nov 16, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
We bought this car brand new and for the past two or so year it has started to consuming oil like crazy at least 3 to 4 quarts every thousand miles and they wont do anything to see what is causing the issue its not leaking anything at all. Secondly with the head light turned to auto we will be driving down the road and all of a sudden the lights shut off and you have to flip the light to on to get them to turn back on huge safety issues there but they will not do Anything for this issue either. I should have to do what im doing to a very well taken care of vehicle and its only 6 years old i get it if it was 10 years old but to burn this much oil this not right.
Corrective Action:
We bought this car brand new and for the past two or so year it has started to consuming oil like crazy at least 3 to 4 quarts every thousand miles and they wont do anything to see what is causing the issue its not leaking anything at all. Secondly with the head light turned to auto we will be driving down the road and all of a sudden the lights shut off and you have to flip the light to on to get them to turn back on huge safety issues there but they will not do Anything for this issue either. I should have to do what im doing to a very well taken care of vehicle and its only 6 years old i get it if it was 10 years old but to burn this much oil this not right.
Additional Notes:
We bought this car brand new and for the past two or so year it has started to consuming oil like crazy at least 3 to 4 quarts every thousand miles and they wont do anything to see what is causing the issue its not leaking anything at all. Secondly with the head light turned to auto we will be driving down the road and all of a sudden the lights shut off and you have to flip the light to on to get them to turn back on huge safety issues there but they will not do Anything for this issue either. I should have to do what im doing to a very well taken care of vehicle and its only 6 years old i get it if it was 10 years old but to burn this much oil this not right.
Mfg Campaign: 11493880
Recall Date: Nov 16, 2022
Kia America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Mfg Campaign: 11493689
Recall Date: Nov 15, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Mfg Campaign: 11493689
Recall Date: Nov 15, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated upon activating the heater while driving, she smelled an abnormally strong gasoline odor. There was no warning light illuminated. The contact related the failure to Kia Independent Recall Campaign Number SC172 (High Pressure Fuel Pump Outlet Inspection). Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond and then lunged forward abruptly. There was no warning light illuminated. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair cost because the VIN was not included in any recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
Mfg Campaign: 11493689
Recall Date: Nov 15, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver window back window (driver side) passenger window won’t let down and need window regulators. I’ve had one replaced before
Corrective Action:
Driver window back window (driver side) passenger window won’t let down and need window regulators. I’ve had one replaced before
Additional Notes:
Driver window back window (driver side) passenger window won’t let down and need window regulators. I’ve had one replaced before
Mfg Campaign: 11493402
Recall Date: Nov 14, 2022
Kia America, Inc.
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
Driver window back window (driver side) passenger window won’t let down and need window regulators. I’ve had one replaced before
Corrective Action:
Driver window back window (driver side) passenger window won’t let down and need window regulators. I’ve had one replaced before
Additional Notes:
Driver window back window (driver side) passenger window won’t let down and need window regulators. I’ve had one replaced before
Mfg Campaign: 11493402
Recall Date: Nov 14, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Kia Optima Hybrids from 2014-2016 and most likely the two previous model years all have defective taillights. I know this because I've had two Optimas and I've had to replace 9 taillights in 4 years. The Kia dealer service department told me that that was quite typical of these cars. The light assemblies are not water tight and they fill with moisture on rainy days. This eventually causes the LED ribbons to fail and then the light has to be replaced. Kia will replace them under warranty for the first 60,000 miles but after that the car owner is on the hook for a part that costs approximately $500. A taillight that will not light up is obviously a safety problem. Kia should be forced to replace these pieces for free for as long as these cars exist. I tried to attach two photos but the system wouldn't allow me to continue until I removed them.
Corrective Action:
Kia Optima Hybrids from 2014-2016 and most likely the two previous model years all have defective taillights. I know this because I've had two Optimas and I've had to replace 9 taillights in 4 years. The Kia dealer service department told me that that was quite typical of these cars. The light assemblies are not water tight and they fill with moisture on rainy days. This eventually causes the LED ribbons to fail and then the light has to be replaced. Kia will replace them under warranty for the first 60,000 miles but after that the car owner is on the hook for a part that costs approximately $500. A taillight that will not light up is obviously a safety problem. Kia should be forced to replace these pieces for free for as long as these cars exist. I tried to attach two photos but the system wouldn't allow me to continue until I removed them.
Additional Notes:
Kia Optima Hybrids from 2014-2016 and most likely the two previous model years all have defective taillights. I know this because I've had two Optimas and I've had to replace 9 taillights in 4 years. The Kia dealer service department told me that that was quite typical of these cars. The light assemblies are not water tight and they fill with moisture on rainy days. This eventually causes the LED ribbons to fail and then the light has to be replaced. Kia will replace them under warranty for the first 60,000 miles but after that the car owner is on the hook for a part that costs approximately $500. A taillight that will not light up is obviously a safety problem. Kia should be forced to replace these pieces for free for as long as these cars exist. I tried to attach two photos but the system wouldn't allow me to continue until I removed them.
Mfg Campaign: 11493267
Recall Date: Nov 12, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle's engine stopped working on October 15th as my son was driving us 80 mph on I90 headed east just outside of Rochester MN. The cruise control was on but then the car started to decelerate on its own and he pulled onto the shoulder. It smelled like burnt oil. I opened the hood and saw nothing substantial; waited 5 minutes and tried to start it again and although it was turning over, it did not start. Check engine lights came on when the problem started and it vibrated violently twice. AAA took 3 hours to get us which was beyond stressful and scary watching in the rearview mirror as semis and cars in the right lane past us at 80 mph. The Luther Kia dealership in Inver Grove Heights MN stated eventually that the 2 cylinders have no compression and there is a broken exhaust valve. There is only 115K miles on it and I had it into the Bloomington Luther Dealership a month prior. Initially for the front collision sensor that wasn't working but when I pulled in, it smelled of burnt oil and the service tech and I discussed that I had notice it sputtering every once in a while when I accelerated from a dead stop. They said they fixed it by changing the gasket covers. Now Kia wants me to pay $9,000 for the engine to be repaired because my warranty doesn't cover it. I've researched and spoke to people and have heard comments have been made that these engines are constantly failing and they know about it. I would have never put my 15 year old son behind the wheel if I thought it was going to possibly die while we were going 80 mph.
Corrective Action:
My vehicle's engine stopped working on October 15th as my son was driving us 80 mph on I90 headed east just outside of Rochester MN. The cruise control was on but then the car started to decelerate on its own and he pulled onto the shoulder. It smelled like burnt oil. I opened the hood and saw nothing substantial; waited 5 minutes and tried to start it again and although it was turning over, it did not start. Check engine lights came on when the problem started and it vibrated violently twice. AAA took 3 hours to get us which was beyond stressful and scary watching in the rearview mirror as semis and cars in the right lane past us at 80 mph. The Luther Kia dealership in Inver Grove Heights MN stated eventually that the 2 cylinders have no compression and there is a broken exhaust valve. There is only 115K miles on it and I had it into the Bloomington Luther Dealership a month prior. Initially for the front collision sensor that wasn't working but when I pulled in, it smelled of burnt oil and the service tech and I discussed that I had notice it sputtering every once in a while when I accelerated from a dead stop. They said they fixed it by changing the gasket covers. Now Kia wants me to pay $9,000 for the engine to be repaired because my warranty doesn't cover it. I've researched and spoke to people and have heard comments have been made that these engines are constantly failing and they know about it. I would have never put my 15 year old son behind the wheel if I thought it was going to possibly die while we were going 80 mph.
Additional Notes:
My vehicle's engine stopped working on October 15th as my son was driving us 80 mph on I90 headed east just outside of Rochester MN. The cruise control was on but then the car started to decelerate on its own and he pulled onto the shoulder. It smelled like burnt oil. I opened the hood and saw nothing substantial; waited 5 minutes and tried to start it again and although it was turning over, it did not start. Check engine lights came on when the problem started and it vibrated violently twice. AAA took 3 hours to get us which was beyond stressful and scary watching in the rearview mirror as semis and cars in the right lane past us at 80 mph. The Luther Kia dealership in Inver Grove Heights MN stated eventually that the 2 cylinders have no compression and there is a broken exhaust valve. There is only 115K miles on it and I had it into the Bloomington Luther Dealership a month prior. Initially for the front collision sensor that wasn't working but when I pulled in, it smelled of burnt oil and the service tech and I discussed that I had notice it sputtering every once in a while when I accelerated from a dead stop. They said they fixed it by changing the gasket covers. Now Kia wants me to pay $9,000 for the engine to be repaired because my warranty doesn't cover it. I've researched and spoke to people and have heard comments have been made that these engines are constantly failing and they know about it. I would have never put my 15 year old son behind the wheel if I thought it was going to possibly die while we were going 80 mph.
Mfg Campaign: 11493056
Recall Date: Nov 10, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have been having some issues with my Kia Optima. It is consuming so much oil. Constantly have to get oil changes. Recently, my engine light went on. Was told it was because of all the oil that is burning. Car does not perform properly. It does not want to accelerate. It feels like it will turn off. I get scared driving. What if my car stalls in the middle of the busy LA traffic? I have gone do dealership so many times. Whenever, I say the reason why I need an appointment, they tell me they have no available time slots. They just told me they will see me next year!! I say its because Kia doesn't want to fix it. Several mechanics have informed me that my engine needs to get replaced because of the excessive oil consumption. Kia needs to pay for it. They know it’s their fault.
Corrective Action:
I have been having some issues with my Kia Optima. It is consuming so much oil. Constantly have to get oil changes. Recently, my engine light went on. Was told it was because of all the oil that is burning. Car does not perform properly. It does not want to accelerate. It feels like it will turn off. I get scared driving. What if my car stalls in the middle of the busy LA traffic? I have gone do dealership so many times. Whenever, I say the reason why I need an appointment, they tell me they have no available time slots. They just told me they will see me next year!! I say its because Kia doesn't want to fix it. Several mechanics have informed me that my engine needs to get replaced because of the excessive oil consumption. Kia needs to pay for it. They know it’s their fault.
Additional Notes:
I have been having some issues with my Kia Optima. It is consuming so much oil. Constantly have to get oil changes. Recently, my engine light went on. Was told it was because of all the oil that is burning. Car does not perform properly. It does not want to accelerate. It feels like it will turn off. I get scared driving. What if my car stalls in the middle of the busy LA traffic? I have gone do dealership so many times. Whenever, I say the reason why I need an appointment, they tell me they have no available time slots. They just told me they will see me next year!! I say its because Kia doesn't want to fix it. Several mechanics have informed me that my engine needs to get replaced because of the excessive oil consumption. Kia needs to pay for it. They know it’s their fault.
Mfg Campaign: 11492835
Recall Date: Nov 9, 2022
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