Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The 2016 Kia optima lx 1.6t has so many issues. First off, The power windows all stopped working within a week of each other. On the way home from work the check engine light came on and as I tried to accelerate the car started stuttering to go, it ended up jerking as if I was pressing the gas and then brake. I had to get it towed home. There has been oil spilling into other parts of the engine like the intercooler and the throttle body which could mix with gas which is a huge fire hazard. The high pressure fuel pump needs to be replaced. The car will no longer drive, the throttle position sensor needs to be replaced as well. The oil burns so fast, after a brand new oil change it doesn’t even last a week. We have over 5 codes popping up when they did a scan and they are all misfires and fuel pump related.
Corrective Action:
The 2016 Kia optima lx 1.6t has so many issues. First off, The power windows all stopped working within a week of each other. On the way home from work the check engine light came on and as I tried to accelerate the car started stuttering to go, it ended up jerking as if I was pressing the gas and then brake. I had to get it towed home. There has been oil spilling into other parts of the engine like the intercooler and the throttle body which could mix with gas which is a huge fire hazard. The high pressure fuel pump needs to be replaced. The car will no longer drive, the throttle position sensor needs to be replaced as well. The oil burns so fast, after a brand new oil change it doesn’t even last a week. We have over 5 codes popping up when they did a scan and they are all misfires and fuel pump related.
Additional Notes:
The 2016 Kia optima lx 1.6t has so many issues. First off, The power windows all stopped working within a week of each other. On the way home from work the check engine light came on and as I tried to accelerate the car started stuttering to go, it ended up jerking as if I was pressing the gas and then brake. I had to get it towed home. There has been oil spilling into other parts of the engine like the intercooler and the throttle body which could mix with gas which is a huge fire hazard. The high pressure fuel pump needs to be replaced. The car will no longer drive, the throttle position sensor needs to be replaced as well. The oil burns so fast, after a brand new oil change it doesn’t even last a week. We have over 5 codes popping up when they did a scan and they are all misfires and fuel pump related.
Mfg Campaign: 11508179
Recall Date: Feb 20, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The 2016 Kia optima lx 1.6t has so many issues. First off, The power windows all stopped working within a week of each other. On the way home from work the check engine light came on and as I tried to accelerate the car started stuttering to go, it ended up jerking as if I was pressing the gas and then brake. I had to get it towed home. There has been oil spilling into other parts of the engine like the intercooler and the throttle body which could mix with gas which is a huge fire hazard. The high pressure fuel pump needs to be replaced. The car will no longer drive, the throttle position sensor needs to be replaced as well. The oil burns so fast, after a brand new oil change it doesn’t even last a week. We have over 5 codes popping up when they did a scan and they are all misfires and fuel pump related.
Corrective Action:
The 2016 Kia optima lx 1.6t has so many issues. First off, The power windows all stopped working within a week of each other. On the way home from work the check engine light came on and as I tried to accelerate the car started stuttering to go, it ended up jerking as if I was pressing the gas and then brake. I had to get it towed home. There has been oil spilling into other parts of the engine like the intercooler and the throttle body which could mix with gas which is a huge fire hazard. The high pressure fuel pump needs to be replaced. The car will no longer drive, the throttle position sensor needs to be replaced as well. The oil burns so fast, after a brand new oil change it doesn’t even last a week. We have over 5 codes popping up when they did a scan and they are all misfires and fuel pump related.
Additional Notes:
The 2016 Kia optima lx 1.6t has so many issues. First off, The power windows all stopped working within a week of each other. On the way home from work the check engine light came on and as I tried to accelerate the car started stuttering to go, it ended up jerking as if I was pressing the gas and then brake. I had to get it towed home. There has been oil spilling into other parts of the engine like the intercooler and the throttle body which could mix with gas which is a huge fire hazard. The high pressure fuel pump needs to be replaced. The car will no longer drive, the throttle position sensor needs to be replaced as well. The oil burns so fast, after a brand new oil change it doesn’t even last a week. We have over 5 codes popping up when they did a scan and they are all misfires and fuel pump related.
Mfg Campaign: 11508179
Recall Date: Feb 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Was driving car and started knocking and shutting down. Engine light came on and car was acting weird. Stopped to check oil and fluids which were full. Started car to try to get to a safe spot but car would not move. Took to a independent mechanic and he stated car had throwing a rod and motor was no good. All maintenance was done on time and accordingly. There is a faulty motor problem
Corrective Action:
Was driving car and started knocking and shutting down. Engine light came on and car was acting weird. Stopped to check oil and fluids which were full. Started car to try to get to a safe spot but car would not move. Took to a independent mechanic and he stated car had throwing a rod and motor was no good. All maintenance was done on time and accordingly. There is a faulty motor problem
Additional Notes:
Was driving car and started knocking and shutting down. Engine light came on and car was acting weird. Stopped to check oil and fluids which were full. Started car to try to get to a safe spot but car would not move. Took to a independent mechanic and he stated car had throwing a rod and motor was no good. All maintenance was done on time and accordingly. There is a faulty motor problem
Mfg Campaign: 11508224
Recall Date: Feb 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Number 3 Fuel Injector, burning oil and have no idea where its going, gas mileage affected, VCT solenoid
Corrective Action:
Number 3 Fuel Injector, burning oil and have no idea where its going, gas mileage affected, VCT solenoid
Additional Notes:
Number 3 Fuel Injector, burning oil and have no idea where its going, gas mileage affected, VCT solenoid
Mfg Campaign: 11508077
Recall Date: Feb 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,
Corrective Action:
I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,
Additional Notes:
I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,
Mfg Campaign: 11507795
Recall Date: Feb 17, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,
Corrective Action:
I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,
Additional Notes:
I purchased a brand new 2016 Kia Optima and have been experiencing a really bad rattling noise that is coming from the motor. I have taken my car back and forth from the Kia dealership and each time they inspect my car, they tell me that they can’t hear any rattling. As a mentioned earlier, the rattling noise is still there. I have been to the Kia in Durham, North Carolina and the Cary, North Carolina Kia dealership and still nothing has been done. I believe that my head gaskets or something like that in the more was defects when I purchased my vehicle. I also feel that the Kia dealership knew that my car had a defective motor and failed to inform me of that information. I would be glad to have my vehicle available for inspection upon request. How my safety and the safety of others are put at risk, is because the car could suddenly catch fire, it may stall in traffic, etc. The problem has not been reproduced or confirmed by a dealer or independent service center but I do know that something is wrong with my car and has been since I purchased it brand new in 2016. Kia Motors did a quick look at my car and stated that they heard not rattling noises coming from the car. Other than that no other component been inspected by the manufacturer, police, insurance representatives or others? There are no warning lamps, messages or other symptoms of the problem prior to the problem and it occurred over 2 months after I purchased the Kia Optima. If you are uncertain, simply state UNKNOWN, I am not sure as to why the vehicle rattles when taking off, but it is and have been loud enough for me to notice and my passengers as well. Therefore, I hope that this is something that you would look into and get some type of remediation. Thank You,
Mfg Campaign: 11507795
Recall Date: Feb 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2016 Kia Optima. The contact stated that the check engine warning light was illuminated. The contact stated that the oil level was checked every other day. The vehicle was taken to the local dealer where it was diagnosed and determined that there was oil and fuel in cylinder #4. The O-rings, spark plugs, valve cover, oil, and filter were replaced; however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the fuel injector was stuck open and spraying fuel. The O-rings and spark plugs were replaced but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer but failed to receive a response. The failure mileage was unknown.
Corrective Action:
The contact's daughter owns a 2016 Kia Optima. The contact stated that the check engine warning light was illuminated. The contact stated that the oil level was checked every other day. The vehicle was taken to the local dealer where it was diagnosed and determined that there was oil and fuel in cylinder #4. The O-rings, spark plugs, valve cover, oil, and filter were replaced; however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the fuel injector was stuck open and spraying fuel. The O-rings and spark plugs were replaced but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer but failed to receive a response. The failure mileage was unknown.
Additional Notes:
The contact's daughter owns a 2016 Kia Optima. The contact stated that the check engine warning light was illuminated. The contact stated that the oil level was checked every other day. The vehicle was taken to the local dealer where it was diagnosed and determined that there was oil and fuel in cylinder #4. The O-rings, spark plugs, valve cover, oil, and filter were replaced; however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the fuel injector was stuck open and spraying fuel. The O-rings and spark plugs were replaced but the failure persisted. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer but failed to receive a response. The failure mileage was unknown.
Mfg Campaign: 11507597
Recall Date: Feb 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic, who diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic, who diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic, who diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 98,000.
Mfg Campaign: 11506433
Recall Date: Feb 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car burns oil before oil changes, no warning light comes on. Technician at jiffy lube stated that this model vehicle has issues burning the oil with no warning light coming on. Have taken the car several times to get oil change services and they warn me of the same issue every time. no oil leaks coming from the engine itself. Car engine burns the oil which can cause issues with the engine if left unchecked.
Corrective Action:
Car burns oil before oil changes, no warning light comes on. Technician at jiffy lube stated that this model vehicle has issues burning the oil with no warning light coming on. Have taken the car several times to get oil change services and they warn me of the same issue every time. no oil leaks coming from the engine itself. Car engine burns the oil which can cause issues with the engine if left unchecked.
Additional Notes:
Car burns oil before oil changes, no warning light comes on. Technician at jiffy lube stated that this model vehicle has issues burning the oil with no warning light coming on. Have taken the car several times to get oil change services and they warn me of the same issue every time. no oil leaks coming from the engine itself. Car engine burns the oil which can cause issues with the engine if left unchecked.
Mfg Campaign: 11506496
Recall Date: Feb 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
engine has seized. incident happened while driving. engine also burns excessive amounts of oil which require adding oil every 1-2 weeks.
Corrective Action:
engine has seized. incident happened while driving. engine also burns excessive amounts of oil which require adding oil every 1-2 weeks.
Additional Notes:
engine has seized. incident happened while driving. engine also burns excessive amounts of oil which require adding oil every 1-2 weeks.
Mfg Campaign: 11503954
Recall Date: Jan 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving vehicle on the freeway there is a sudden lots of power. Excited freeway and tried driving slowly on streets. Check engine light came on. Vehicle knocks and losses power during acceleration and while driving at speed. Problem diagnosed as bad knock sensor. Had knock sensor replaced in November, 22. Two days ago exact same problem. Mechanic believes that it's engine malfunction. How's it's covered by Kia recall, otherwise recommends engine replacement, but cautions used engine might have similar malfunction.
Corrective Action:
While driving vehicle on the freeway there is a sudden lots of power. Excited freeway and tried driving slowly on streets. Check engine light came on. Vehicle knocks and losses power during acceleration and while driving at speed. Problem diagnosed as bad knock sensor. Had knock sensor replaced in November, 22. Two days ago exact same problem. Mechanic believes that it's engine malfunction. How's it's covered by Kia recall, otherwise recommends engine replacement, but cautions used engine might have similar malfunction.
Additional Notes:
While driving vehicle on the freeway there is a sudden lots of power. Excited freeway and tried driving slowly on streets. Check engine light came on. Vehicle knocks and losses power during acceleration and while driving at speed. Problem diagnosed as bad knock sensor. Had knock sensor replaced in November, 22. Two days ago exact same problem. Mechanic believes that it's engine malfunction. How's it's covered by Kia recall, otherwise recommends engine replacement, but cautions used engine might have similar malfunction.
Mfg Campaign: 11503059
Recall Date: Jan 22, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving vehicle on the freeway there is a sudden lots of power. Excited freeway and tried driving slowly on streets. Check engine light came on. Vehicle knocks and losses power during acceleration and while driving at speed. Problem diagnosed as bad knock sensor. Had knock sensor replaced in November, 22. Two days ago exact same problem. Mechanic believes that it's engine malfunction. How's it's covered by Kia recall, otherwise recommends engine replacement, but cautions used engine might have similar malfunction.
Corrective Action:
While driving vehicle on the freeway there is a sudden lots of power. Excited freeway and tried driving slowly on streets. Check engine light came on. Vehicle knocks and losses power during acceleration and while driving at speed. Problem diagnosed as bad knock sensor. Had knock sensor replaced in November, 22. Two days ago exact same problem. Mechanic believes that it's engine malfunction. How's it's covered by Kia recall, otherwise recommends engine replacement, but cautions used engine might have similar malfunction.
Additional Notes:
While driving vehicle on the freeway there is a sudden lots of power. Excited freeway and tried driving slowly on streets. Check engine light came on. Vehicle knocks and losses power during acceleration and while driving at speed. Problem diagnosed as bad knock sensor. Had knock sensor replaced in November, 22. Two days ago exact same problem. Mechanic believes that it's engine malfunction. How's it's covered by Kia recall, otherwise recommends engine replacement, but cautions used engine might have similar malfunction.
Mfg Campaign: 11503059
Recall Date: Jan 22, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2016 kia is using a lot of oil I get a oil change and 100,000 miles later my oil light comes on and I have to put more oil in the car. I’m told to check my oil every week an to get an oil changed every 150,000 miles. All my spark plugs have blown (I was told it’s due to oil starvation) an my car started shaking real bad as I was driving. I was told to get spark plugs changed in order to get an oil changed and sometimes turned away twice because I had no oil in the car. Its not keeping enough oil in the car to keep it running smoothly which could cause a fire or even engine failure. I also noticed that there’s a lot of smoke coming out of exhaust pipe when the car starts up in the back an that could be a problem one Macanic said. I was told to change my pvc valve to help with the increased oil consumption this didn’t help but it was clogged up glad i changed it. This kia is starting to be to much money with me having to keep a 5 gallon oil bottle to ensure im never out of oil. Still making payments and keeping the thought in my mind that this kia could possibly break down with my child in the car. I need help with this fix I like the style an the look but the everyday drive and problems I can pass off on a Kia.
Corrective Action:
My 2016 kia is using a lot of oil I get a oil change and 100,000 miles later my oil light comes on and I have to put more oil in the car. I’m told to check my oil every week an to get an oil changed every 150,000 miles. All my spark plugs have blown (I was told it’s due to oil starvation) an my car started shaking real bad as I was driving. I was told to get spark plugs changed in order to get an oil changed and sometimes turned away twice because I had no oil in the car. Its not keeping enough oil in the car to keep it running smoothly which could cause a fire or even engine failure. I also noticed that there’s a lot of smoke coming out of exhaust pipe when the car starts up in the back an that could be a problem one Macanic said. I was told to change my pvc valve to help with the increased oil consumption this didn’t help but it was clogged up glad i changed it. This kia is starting to be to much money with me having to keep a 5 gallon oil bottle to ensure im never out of oil. Still making payments and keeping the thought in my mind that this kia could possibly break down with my child in the car. I need help with this fix I like the style an the look but the everyday drive and problems I can pass off on a Kia.
Additional Notes:
My 2016 kia is using a lot of oil I get a oil change and 100,000 miles later my oil light comes on and I have to put more oil in the car. I’m told to check my oil every week an to get an oil changed every 150,000 miles. All my spark plugs have blown (I was told it’s due to oil starvation) an my car started shaking real bad as I was driving. I was told to get spark plugs changed in order to get an oil changed and sometimes turned away twice because I had no oil in the car. Its not keeping enough oil in the car to keep it running smoothly which could cause a fire or even engine failure. I also noticed that there’s a lot of smoke coming out of exhaust pipe when the car starts up in the back an that could be a problem one Macanic said. I was told to change my pvc valve to help with the increased oil consumption this didn’t help but it was clogged up glad i changed it. This kia is starting to be to much money with me having to keep a 5 gallon oil bottle to ensure im never out of oil. Still making payments and keeping the thought in my mind that this kia could possibly break down with my child in the car. I need help with this fix I like the style an the look but the everyday drive and problems I can pass off on a Kia.
Mfg Campaign: 11502741
Recall Date: Jan 20, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2016 kia is using a lot of oil I get a oil change and 100,000 miles later my oil light comes on and I have to put more oil in the car. I’m told to check my oil every week an to get an oil changed every 150,000 miles. All my spark plugs have blown (I was told it’s due to oil starvation) an my car started shaking real bad as I was driving. I was told to get spark plugs changed in order to get an oil changed and sometimes turned away twice because I had no oil in the car. Its not keeping enough oil in the car to keep it running smoothly which could cause a fire or even engine failure. I also noticed that there’s a lot of smoke coming out of exhaust pipe when the car starts up in the back an that could be a problem one Macanic said. I was told to change my pvc valve to help with the increased oil consumption this didn’t help but it was clogged up glad i changed it. This kia is starting to be to much money with me having to keep a 5 gallon oil bottle to ensure im never out of oil. Still making payments and keeping the thought in my mind that this kia could possibly break down with my child in the car. I need help with this fix I like the style an the look but the everyday drive and problems I can pass off on a Kia.
Corrective Action:
My 2016 kia is using a lot of oil I get a oil change and 100,000 miles later my oil light comes on and I have to put more oil in the car. I’m told to check my oil every week an to get an oil changed every 150,000 miles. All my spark plugs have blown (I was told it’s due to oil starvation) an my car started shaking real bad as I was driving. I was told to get spark plugs changed in order to get an oil changed and sometimes turned away twice because I had no oil in the car. Its not keeping enough oil in the car to keep it running smoothly which could cause a fire or even engine failure. I also noticed that there’s a lot of smoke coming out of exhaust pipe when the car starts up in the back an that could be a problem one Macanic said. I was told to change my pvc valve to help with the increased oil consumption this didn’t help but it was clogged up glad i changed it. This kia is starting to be to much money with me having to keep a 5 gallon oil bottle to ensure im never out of oil. Still making payments and keeping the thought in my mind that this kia could possibly break down with my child in the car. I need help with this fix I like the style an the look but the everyday drive and problems I can pass off on a Kia.
Additional Notes:
My 2016 kia is using a lot of oil I get a oil change and 100,000 miles later my oil light comes on and I have to put more oil in the car. I’m told to check my oil every week an to get an oil changed every 150,000 miles. All my spark plugs have blown (I was told it’s due to oil starvation) an my car started shaking real bad as I was driving. I was told to get spark plugs changed in order to get an oil changed and sometimes turned away twice because I had no oil in the car. Its not keeping enough oil in the car to keep it running smoothly which could cause a fire or even engine failure. I also noticed that there’s a lot of smoke coming out of exhaust pipe when the car starts up in the back an that could be a problem one Macanic said. I was told to change my pvc valve to help with the increased oil consumption this didn’t help but it was clogged up glad i changed it. This kia is starting to be to much money with me having to keep a 5 gallon oil bottle to ensure im never out of oil. Still making payments and keeping the thought in my mind that this kia could possibly break down with my child in the car. I need help with this fix I like the style an the look but the everyday drive and problems I can pass off on a Kia.
Mfg Campaign: 11502741
Recall Date: Jan 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1 month after purchasing the car we noticed it was having oil consumption Problems. In December of 2022 we took the car in and were told by the kia dealership that the rings in the car were no good but when the issue was reported to our extended warranty the denied the repairs trying to say it is something else. This cars engines should have recalls on its engine just like all the other cars. We owe 20000.00 on a car that's engine is no good.
Corrective Action:
1 month after purchasing the car we noticed it was having oil consumption Problems. In December of 2022 we took the car in and were told by the kia dealership that the rings in the car were no good but when the issue was reported to our extended warranty the denied the repairs trying to say it is something else. This cars engines should have recalls on its engine just like all the other cars. We owe 20000.00 on a car that's engine is no good.
Additional Notes:
1 month after purchasing the car we noticed it was having oil consumption Problems. In December of 2022 we took the car in and were told by the kia dealership that the rings in the car were no good but when the issue was reported to our extended warranty the denied the repairs trying to say it is something else. This cars engines should have recalls on its engine just like all the other cars. We owe 20000.00 on a car that's engine is no good.
Mfg Campaign: 11502889
Recall Date: Jan 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Knock sensor failure and misfiring
Corrective Action:
Knock sensor failure and misfiring
Additional Notes:
Knock sensor failure and misfiring
Mfg Campaign: 11502637
Recall Date: Jan 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had a catastrophic engineer failure that was reporting a DTC to replace the spark plug/ignition coil. This failure is miss mapped and had no previous Indicator warning the customer of a engine failure that would potentially leave the customer in an unsafe condition stranded. I had to have my vehicle towed in for service and the dealer informed that the vehicle needed a new intake valve. The intake valve failure at 118k miles is a little outside of warranty but still considerably young for an engine. There could be a number of reasons for this failure, material quality could make the valve brittle, manufacturing so the retainers could not seat properly in the spring. All the reasons are not customer induced nor at the stage in engine life that would be appropriate. After reviewing the Kia main social media account and talking to several dealers this type of failure is not uncommon for this product line as early as 30k miles. I believe that the volume of failure is large enough population that Kia should investigate 1) the mapping of DTCs/Indicator warning to the customer and 2) the actual engine failure population is large enough it should be reviewed by the government.
Corrective Action:
I had a catastrophic engineer failure that was reporting a DTC to replace the spark plug/ignition coil. This failure is miss mapped and had no previous Indicator warning the customer of a engine failure that would potentially leave the customer in an unsafe condition stranded. I had to have my vehicle towed in for service and the dealer informed that the vehicle needed a new intake valve. The intake valve failure at 118k miles is a little outside of warranty but still considerably young for an engine. There could be a number of reasons for this failure, material quality could make the valve brittle, manufacturing so the retainers could not seat properly in the spring. All the reasons are not customer induced nor at the stage in engine life that would be appropriate. After reviewing the Kia main social media account and talking to several dealers this type of failure is not uncommon for this product line as early as 30k miles. I believe that the volume of failure is large enough population that Kia should investigate 1) the mapping of DTCs/Indicator warning to the customer and 2) the actual engine failure population is large enough it should be reviewed by the government.
Additional Notes:
I had a catastrophic engineer failure that was reporting a DTC to replace the spark plug/ignition coil. This failure is miss mapped and had no previous Indicator warning the customer of a engine failure that would potentially leave the customer in an unsafe condition stranded. I had to have my vehicle towed in for service and the dealer informed that the vehicle needed a new intake valve. The intake valve failure at 118k miles is a little outside of warranty but still considerably young for an engine. There could be a number of reasons for this failure, material quality could make the valve brittle, manufacturing so the retainers could not seat properly in the spring. All the reasons are not customer induced nor at the stage in engine life that would be appropriate. After reviewing the Kia main social media account and talking to several dealers this type of failure is not uncommon for this product line as early as 30k miles. I believe that the volume of failure is large enough population that Kia should investigate 1) the mapping of DTCs/Indicator warning to the customer and 2) the actual engine failure population is large enough it should be reviewed by the government.
Mfg Campaign: 11502274
Recall Date: Jan 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the oil warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was no oil in the engine; oil was added. The contact stated that several weeks later, the oil warning light illuminated again. The vehicle was taken back to the independent mechanic and the contact was informed that there was no oil in the engine. The mechanic found no oil leaks nor the cause of the failure. The dealer was contacted and stated that there was no recall on the VIN for the failure. The manufacturer was contacted and confirmed that there was no recall on the VIN for the failure. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the oil warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was no oil in the engine; oil was added. The contact stated that several weeks later, the oil warning light illuminated again. The vehicle was taken back to the independent mechanic and the contact was informed that there was no oil in the engine. The mechanic found no oil leaks nor the cause of the failure. The dealer was contacted and stated that there was no recall on the VIN for the failure. The manufacturer was contacted and confirmed that there was no recall on the VIN for the failure. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the oil warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was no oil in the engine; oil was added. The contact stated that several weeks later, the oil warning light illuminated again. The vehicle was taken back to the independent mechanic and the contact was informed that there was no oil in the engine. The mechanic found no oil leaks nor the cause of the failure. The dealer was contacted and stated that there was no recall on the VIN for the failure. The manufacturer was contacted and confirmed that there was no recall on the VIN for the failure. The failure mileage was 62,000.
Mfg Campaign: 11501336
Recall Date: Jan 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
*The vehicle is burning oil at a very speedy rate....much quicker than normal. Perhaps more than a quart per 1000 miles. The car is available for inspection. *Today was the second time that I was surprised to find that there was not enough oil to even register on the dip stick. I don't yet know if there was any permanent damage to the engine. My experience seems to be very similar to many other people who have posted online....a possible flicker of the oil light before finding out about the oil deficiency. It concerns me that others said that this led to their car faltering and/or freezing up while driving. That is certainly a safety risk for the drivers/passengers and other motorists. Some people indicated that their engine was ruined and needed to be replaced. *It was the Valvoline mechanic that told me today that there was an issue with these engines causing high oil consumption. *I have not yet had the engine inspected. I just emailed the Kia dealership to inform them and ask about a possible repair. Last year was the first of two instances where I experienced the low oil level. The first time, I had noticed the oil warning light flicker when I rounded a corner a few times during a week or so. I then took it in for an oil change. Today, I noticed one flicker and went right to Valvoline and there was almost not oil remaining. My second issue of concern is that my headlights have randomly turned off when I am driving at night. The first time I thought that I might have accidently touched the switch. However, it has happened two more times that I am aware of and I am sure that I did not touch the switch. I'm not sure if the headlights would have gone back on on their own because I turned the switch from on to off and back again and the lights went back on. There might have been more instances which I have not bee aware of. I just sent an email to Kia about both of these issues. This is item has not been inspected.
Corrective Action:
*The vehicle is burning oil at a very speedy rate....much quicker than normal. Perhaps more than a quart per 1000 miles. The car is available for inspection. *Today was the second time that I was surprised to find that there was not enough oil to even register on the dip stick. I don't yet know if there was any permanent damage to the engine. My experience seems to be very similar to many other people who have posted online....a possible flicker of the oil light before finding out about the oil deficiency. It concerns me that others said that this led to their car faltering and/or freezing up while driving. That is certainly a safety risk for the drivers/passengers and other motorists. Some people indicated that their engine was ruined and needed to be replaced. *It was the Valvoline mechanic that told me today that there was an issue with these engines causing high oil consumption. *I have not yet had the engine inspected. I just emailed the Kia dealership to inform them and ask about a possible repair. Last year was the first of two instances where I experienced the low oil level. The first time, I had noticed the oil warning light flicker when I rounded a corner a few times during a week or so. I then took it in for an oil change. Today, I noticed one flicker and went right to Valvoline and there was almost not oil remaining. My second issue of concern is that my headlights have randomly turned off when I am driving at night. The first time I thought that I might have accidently touched the switch. However, it has happened two more times that I am aware of and I am sure that I did not touch the switch. I'm not sure if the headlights would have gone back on on their own because I turned the switch from on to off and back again and the lights went back on. There might have been more instances which I have not bee aware of. I just sent an email to Kia about both of these issues. This is item has not been inspected.
Additional Notes:
*The vehicle is burning oil at a very speedy rate....much quicker than normal. Perhaps more than a quart per 1000 miles. The car is available for inspection. *Today was the second time that I was surprised to find that there was not enough oil to even register on the dip stick. I don't yet know if there was any permanent damage to the engine. My experience seems to be very similar to many other people who have posted online....a possible flicker of the oil light before finding out about the oil deficiency. It concerns me that others said that this led to their car faltering and/or freezing up while driving. That is certainly a safety risk for the drivers/passengers and other motorists. Some people indicated that their engine was ruined and needed to be replaced. *It was the Valvoline mechanic that told me today that there was an issue with these engines causing high oil consumption. *I have not yet had the engine inspected. I just emailed the Kia dealership to inform them and ask about a possible repair. Last year was the first of two instances where I experienced the low oil level. The first time, I had noticed the oil warning light flicker when I rounded a corner a few times during a week or so. I then took it in for an oil change. Today, I noticed one flicker and went right to Valvoline and there was almost not oil remaining. My second issue of concern is that my headlights have randomly turned off when I am driving at night. The first time I thought that I might have accidently touched the switch. However, it has happened two more times that I am aware of and I am sure that I did not touch the switch. I'm not sure if the headlights would have gone back on on their own because I turned the switch from on to off and back again and the lights went back on. There might have been more instances which I have not bee aware of. I just sent an email to Kia about both of these issues. This is item has not been inspected.
Mfg Campaign: 11500751
Recall Date: Jan 9, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
*The vehicle is burning oil at a very speedy rate....much quicker than normal. Perhaps more than a quart per 1000 miles. The car is available for inspection. *Today was the second time that I was surprised to find that there was not enough oil to even register on the dip stick. I don't yet know if there was any permanent damage to the engine. My experience seems to be very similar to many other people who have posted online....a possible flicker of the oil light before finding out about the oil deficiency. It concerns me that others said that this led to their car faltering and/or freezing up while driving. That is certainly a safety risk for the drivers/passengers and other motorists. Some people indicated that their engine was ruined and needed to be replaced. *It was the Valvoline mechanic that told me today that there was an issue with these engines causing high oil consumption. *I have not yet had the engine inspected. I just emailed the Kia dealership to inform them and ask about a possible repair. Last year was the first of two instances where I experienced the low oil level. The first time, I had noticed the oil warning light flicker when I rounded a corner a few times during a week or so. I then took it in for an oil change. Today, I noticed one flicker and went right to Valvoline and there was almost not oil remaining. My second issue of concern is that my headlights have randomly turned off when I am driving at night. The first time I thought that I might have accidently touched the switch. However, it has happened two more times that I am aware of and I am sure that I did not touch the switch. I'm not sure if the headlights would have gone back on on their own because I turned the switch from on to off and back again and the lights went back on. There might have been more instances which I have not bee aware of. I just sent an email to Kia about both of these issues. This is item has not been inspected.
Corrective Action:
*The vehicle is burning oil at a very speedy rate....much quicker than normal. Perhaps more than a quart per 1000 miles. The car is available for inspection. *Today was the second time that I was surprised to find that there was not enough oil to even register on the dip stick. I don't yet know if there was any permanent damage to the engine. My experience seems to be very similar to many other people who have posted online....a possible flicker of the oil light before finding out about the oil deficiency. It concerns me that others said that this led to their car faltering and/or freezing up while driving. That is certainly a safety risk for the drivers/passengers and other motorists. Some people indicated that their engine was ruined and needed to be replaced. *It was the Valvoline mechanic that told me today that there was an issue with these engines causing high oil consumption. *I have not yet had the engine inspected. I just emailed the Kia dealership to inform them and ask about a possible repair. Last year was the first of two instances where I experienced the low oil level. The first time, I had noticed the oil warning light flicker when I rounded a corner a few times during a week or so. I then took it in for an oil change. Today, I noticed one flicker and went right to Valvoline and there was almost not oil remaining. My second issue of concern is that my headlights have randomly turned off when I am driving at night. The first time I thought that I might have accidently touched the switch. However, it has happened two more times that I am aware of and I am sure that I did not touch the switch. I'm not sure if the headlights would have gone back on on their own because I turned the switch from on to off and back again and the lights went back on. There might have been more instances which I have not bee aware of. I just sent an email to Kia about both of these issues. This is item has not been inspected.
Additional Notes:
*The vehicle is burning oil at a very speedy rate....much quicker than normal. Perhaps more than a quart per 1000 miles. The car is available for inspection. *Today was the second time that I was surprised to find that there was not enough oil to even register on the dip stick. I don't yet know if there was any permanent damage to the engine. My experience seems to be very similar to many other people who have posted online....a possible flicker of the oil light before finding out about the oil deficiency. It concerns me that others said that this led to their car faltering and/or freezing up while driving. That is certainly a safety risk for the drivers/passengers and other motorists. Some people indicated that their engine was ruined and needed to be replaced. *It was the Valvoline mechanic that told me today that there was an issue with these engines causing high oil consumption. *I have not yet had the engine inspected. I just emailed the Kia dealership to inform them and ask about a possible repair. Last year was the first of two instances where I experienced the low oil level. The first time, I had noticed the oil warning light flicker when I rounded a corner a few times during a week or so. I then took it in for an oil change. Today, I noticed one flicker and went right to Valvoline and there was almost not oil remaining. My second issue of concern is that my headlights have randomly turned off when I am driving at night. The first time I thought that I might have accidently touched the switch. However, it has happened two more times that I am aware of and I am sure that I did not touch the switch. I'm not sure if the headlights would have gone back on on their own because I turned the switch from on to off and back again and the lights went back on. There might have been more instances which I have not bee aware of. I just sent an email to Kia about both of these issues. This is item has not been inspected.
Mfg Campaign: 11500751
Recall Date: Jan 9, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury