Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 2/24 I was driving on Ben Hill Griffin Parkway, I was in the middle lane going thru an intersection, when suddenly while attempting to accelerate to go thru the light, all of my dash lights came on and the gas petal stopped working completely. I had cars in front, behind and on sides of me and I was unable to move out of the way. I attempted to restart the car to no avail. This could have been an incredibly deadly and dangerous situation and was extremely scary. With help I was able to move my car out of the way, call a tow truck and have it taken to the nearest Kia Dealership (Galeana Kia, 14483 Tamiami Trail, Ft. Myers) who advised they would evaluate the car and get back to me the next day. Tuesday I got word that my engine had seized and there was less than 1 qt of oil in it. I couldn't believe this as I just had an oil change 6 weeks prior. The service advisor, Jeff, said when an engine seizes they report it to Kia to see if they will replace but that Kia tech team advised they were declining replacing my engine as I didn't take my car to Kia for service and there weren't enough carfax reports to show proper care. This made no sense as I get my oil changed every 5k and use syntenic oil. I proceeded to send many oil change receipts only for them then tell me "it's owners responsibility to check oil between oil changes" and they aren't going to assist in any way. Sharing this story with others led me to learn that Kia is supposed to warranty these engines to 150k due to this being a known issue and multiple class action lawsuits about the engines burning oil and seizing while driving. I was in the middle of an intersection, that could have cost me my life! I called Kia Corp and they told me to work with dealership and they couldn't do anything for me. This after just replacing 4 window regulators where the regulator dies and your windows fall down (another safety hazard.) I appreciate you looking into and addressing this safety injustice for me.
Corrective Action:
On 2/24 I was driving on Ben Hill Griffin Parkway, I was in the middle lane going thru an intersection, when suddenly while attempting to accelerate to go thru the light, all of my dash lights came on and the gas petal stopped working completely. I had cars in front, behind and on sides of me and I was unable to move out of the way. I attempted to restart the car to no avail. This could have been an incredibly deadly and dangerous situation and was extremely scary. With help I was able to move my car out of the way, call a tow truck and have it taken to the nearest Kia Dealership (Galeana Kia, 14483 Tamiami Trail, Ft. Myers) who advised they would evaluate the car and get back to me the next day. Tuesday I got word that my engine had seized and there was less than 1 qt of oil in it. I couldn't believe this as I just had an oil change 6 weeks prior. The service advisor, Jeff, said when an engine seizes they report it to Kia to see if they will replace but that Kia tech team advised they were declining replacing my engine as I didn't take my car to Kia for service and there weren't enough carfax reports to show proper care. This made no sense as I get my oil changed every 5k and use syntenic oil. I proceeded to send many oil change receipts only for them then tell me "it's owners responsibility to check oil between oil changes" and they aren't going to assist in any way. Sharing this story with others led me to learn that Kia is supposed to warranty these engines to 150k due to this being a known issue and multiple class action lawsuits about the engines burning oil and seizing while driving. I was in the middle of an intersection, that could have cost me my life! I called Kia Corp and they told me to work with dealership and they couldn't do anything for me. This after just replacing 4 window regulators where the regulator dies and your windows fall down (another safety hazard.) I appreciate you looking into and addressing this safety injustice for me.
Additional Notes:
On 2/24 I was driving on Ben Hill Griffin Parkway, I was in the middle lane going thru an intersection, when suddenly while attempting to accelerate to go thru the light, all of my dash lights came on and the gas petal stopped working completely. I had cars in front, behind and on sides of me and I was unable to move out of the way. I attempted to restart the car to no avail. This could have been an incredibly deadly and dangerous situation and was extremely scary. With help I was able to move my car out of the way, call a tow truck and have it taken to the nearest Kia Dealership (Galeana Kia, 14483 Tamiami Trail, Ft. Myers) who advised they would evaluate the car and get back to me the next day. Tuesday I got word that my engine had seized and there was less than 1 qt of oil in it. I couldn't believe this as I just had an oil change 6 weeks prior. The service advisor, Jeff, said when an engine seizes they report it to Kia to see if they will replace but that Kia tech team advised they were declining replacing my engine as I didn't take my car to Kia for service and there weren't enough carfax reports to show proper care. This made no sense as I get my oil changed every 5k and use syntenic oil. I proceeded to send many oil change receipts only for them then tell me "it's owners responsibility to check oil between oil changes" and they aren't going to assist in any way. Sharing this story with others led me to learn that Kia is supposed to warranty these engines to 150k due to this being a known issue and multiple class action lawsuits about the engines burning oil and seizing while driving. I was in the middle of an intersection, that could have cost me my life! I called Kia Corp and they told me to work with dealership and they couldn't do anything for me. This after just replacing 4 window regulators where the regulator dies and your windows fall down (another safety hazard.) I appreciate you looking into and addressing this safety injustice for me.
Mfg Campaign: 11514865
Recall Date: Mar 31, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 2/24 I was driving on Ben Hill Griffin Parkway, I was in the middle lane going thru an intersection, when suddenly while attempting to accelerate to go thru the light, all of my dash lights came on and the gas petal stopped working completely. I had cars in front, behind and on sides of me and I was unable to move out of the way. I attempted to restart the car to no avail. This could have been an incredibly deadly and dangerous situation and was extremely scary. With help I was able to move my car out of the way, call a tow truck and have it taken to the nearest Kia Dealership (Galeana Kia, 14483 Tamiami Trail, Ft. Myers) who advised they would evaluate the car and get back to me the next day. Tuesday I got word that my engine had seized and there was less than 1 qt of oil in it. I couldn't believe this as I just had an oil change 6 weeks prior. The service advisor, Jeff, said when an engine seizes they report it to Kia to see if they will replace but that Kia tech team advised they were declining replacing my engine as I didn't take my car to Kia for service and there weren't enough carfax reports to show proper care. This made no sense as I get my oil changed every 5k and use syntenic oil. I proceeded to send many oil change receipts only for them then tell me "it's owners responsibility to check oil between oil changes" and they aren't going to assist in any way. Sharing this story with others led me to learn that Kia is supposed to warranty these engines to 150k due to this being a known issue and multiple class action lawsuits about the engines burning oil and seizing while driving. I was in the middle of an intersection, that could have cost me my life! I called Kia Corp and they told me to work with dealership and they couldn't do anything for me. This after just replacing 4 window regulators where the regulator dies and your windows fall down (another safety hazard.) I appreciate you looking into and addressing this safety injustice for me.
Corrective Action:
On 2/24 I was driving on Ben Hill Griffin Parkway, I was in the middle lane going thru an intersection, when suddenly while attempting to accelerate to go thru the light, all of my dash lights came on and the gas petal stopped working completely. I had cars in front, behind and on sides of me and I was unable to move out of the way. I attempted to restart the car to no avail. This could have been an incredibly deadly and dangerous situation and was extremely scary. With help I was able to move my car out of the way, call a tow truck and have it taken to the nearest Kia Dealership (Galeana Kia, 14483 Tamiami Trail, Ft. Myers) who advised they would evaluate the car and get back to me the next day. Tuesday I got word that my engine had seized and there was less than 1 qt of oil in it. I couldn't believe this as I just had an oil change 6 weeks prior. The service advisor, Jeff, said when an engine seizes they report it to Kia to see if they will replace but that Kia tech team advised they were declining replacing my engine as I didn't take my car to Kia for service and there weren't enough carfax reports to show proper care. This made no sense as I get my oil changed every 5k and use syntenic oil. I proceeded to send many oil change receipts only for them then tell me "it's owners responsibility to check oil between oil changes" and they aren't going to assist in any way. Sharing this story with others led me to learn that Kia is supposed to warranty these engines to 150k due to this being a known issue and multiple class action lawsuits about the engines burning oil and seizing while driving. I was in the middle of an intersection, that could have cost me my life! I called Kia Corp and they told me to work with dealership and they couldn't do anything for me. This after just replacing 4 window regulators where the regulator dies and your windows fall down (another safety hazard.) I appreciate you looking into and addressing this safety injustice for me.
Additional Notes:
On 2/24 I was driving on Ben Hill Griffin Parkway, I was in the middle lane going thru an intersection, when suddenly while attempting to accelerate to go thru the light, all of my dash lights came on and the gas petal stopped working completely. I had cars in front, behind and on sides of me and I was unable to move out of the way. I attempted to restart the car to no avail. This could have been an incredibly deadly and dangerous situation and was extremely scary. With help I was able to move my car out of the way, call a tow truck and have it taken to the nearest Kia Dealership (Galeana Kia, 14483 Tamiami Trail, Ft. Myers) who advised they would evaluate the car and get back to me the next day. Tuesday I got word that my engine had seized and there was less than 1 qt of oil in it. I couldn't believe this as I just had an oil change 6 weeks prior. The service advisor, Jeff, said when an engine seizes they report it to Kia to see if they will replace but that Kia tech team advised they were declining replacing my engine as I didn't take my car to Kia for service and there weren't enough carfax reports to show proper care. This made no sense as I get my oil changed every 5k and use syntenic oil. I proceeded to send many oil change receipts only for them then tell me "it's owners responsibility to check oil between oil changes" and they aren't going to assist in any way. Sharing this story with others led me to learn that Kia is supposed to warranty these engines to 150k due to this being a known issue and multiple class action lawsuits about the engines burning oil and seizing while driving. I was in the middle of an intersection, that could have cost me my life! I called Kia Corp and they told me to work with dealership and they couldn't do anything for me. This after just replacing 4 window regulators where the regulator dies and your windows fall down (another safety hazard.) I appreciate you looking into and addressing this safety injustice for me.
Mfg Campaign: 11514865
Recall Date: Mar 31, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was related to the vehicle not receiving the Knock Sensor Detection System (KSDS) software installation. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was related to the vehicle not receiving the Knock Sensor Detection System (KSDS) software installation. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was related to the vehicle not receiving the Knock Sensor Detection System (KSDS) software installation. The failure mileage was approximately 110,000.
Mfg Campaign: 11514485
Recall Date: Mar 29, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased a 2016 Kia Optima LX in 2021, and have been having issues with excessive oil consumption and cylinder misfires. I get regular oil changes and have to top it off every week after, if I forget to check, it will be completely dry. This is hazardous and unsafe to drive not knowing when it will be completely dry to cause serious problems. I've taken it to a Kia dealership and all they did was reset the ECU/EUC (whatever). Now, I've been told at my place for oil changes they can't service the vehicle until the issue has been fixed because it is too dangerous to be driving with the car burning too much oil. My car is at the dealership now to get combustion cleaning done. I had a 2013 Kia Optima in 2018 (and not knowing this issue about the oil consumption even after regular oil changes) the engine seized on that car while on the highway. The car lost power and would not start back up. On both cars, the warning light for oil never comes/came on. After purchasing my current vehicle (2016 Kia Optima), the car gave me trouble every 3 months and the car only had 65,000 miles on it. These vehicles are not safe and are a safety hazard. These vehicles need to be recalled for their engines. IT IS NOT SAFE AND GETS COSTLY to keep having to keep the oil in. It barely reaches 1000 miles and it consumed almost half of the oil after an oil change.
Corrective Action:
I purchased a 2016 Kia Optima LX in 2021, and have been having issues with excessive oil consumption and cylinder misfires. I get regular oil changes and have to top it off every week after, if I forget to check, it will be completely dry. This is hazardous and unsafe to drive not knowing when it will be completely dry to cause serious problems. I've taken it to a Kia dealership and all they did was reset the ECU/EUC (whatever). Now, I've been told at my place for oil changes they can't service the vehicle until the issue has been fixed because it is too dangerous to be driving with the car burning too much oil. My car is at the dealership now to get combustion cleaning done. I had a 2013 Kia Optima in 2018 (and not knowing this issue about the oil consumption even after regular oil changes) the engine seized on that car while on the highway. The car lost power and would not start back up. On both cars, the warning light for oil never comes/came on. After purchasing my current vehicle (2016 Kia Optima), the car gave me trouble every 3 months and the car only had 65,000 miles on it. These vehicles are not safe and are a safety hazard. These vehicles need to be recalled for their engines. IT IS NOT SAFE AND GETS COSTLY to keep having to keep the oil in. It barely reaches 1000 miles and it consumed almost half of the oil after an oil change.
Additional Notes:
I purchased a 2016 Kia Optima LX in 2021, and have been having issues with excessive oil consumption and cylinder misfires. I get regular oil changes and have to top it off every week after, if I forget to check, it will be completely dry. This is hazardous and unsafe to drive not knowing when it will be completely dry to cause serious problems. I've taken it to a Kia dealership and all they did was reset the ECU/EUC (whatever). Now, I've been told at my place for oil changes they can't service the vehicle until the issue has been fixed because it is too dangerous to be driving with the car burning too much oil. My car is at the dealership now to get combustion cleaning done. I had a 2013 Kia Optima in 2018 (and not knowing this issue about the oil consumption even after regular oil changes) the engine seized on that car while on the highway. The car lost power and would not start back up. On both cars, the warning light for oil never comes/came on. After purchasing my current vehicle (2016 Kia Optima), the car gave me trouble every 3 months and the car only had 65,000 miles on it. These vehicles are not safe and are a safety hazard. These vehicles need to be recalled for their engines. IT IS NOT SAFE AND GETS COSTLY to keep having to keep the oil in. It barely reaches 1000 miles and it consumed almost half of the oil after an oil change.
Mfg Campaign: 11513988
Recall Date: Mar 27, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased a 2016 Kia Optima LX in 2021, and have been having issues with excessive oil consumption and cylinder misfires. I get regular oil changes and have to top it off every week after, if I forget to check, it will be completely dry. This is hazardous and unsafe to drive not knowing when it will be completely dry to cause serious problems. I've taken it to a Kia dealership and all they did was reset the ECU/EUC (whatever). Now, I've been told at my place for oil changes they can't service the vehicle until the issue has been fixed because it is too dangerous to be driving with the car burning too much oil. My car is at the dealership now to get combustion cleaning done. I had a 2013 Kia Optima in 2018 (and not knowing this issue about the oil consumption even after regular oil changes) the engine seized on that car while on the highway. The car lost power and would not start back up. On both cars, the warning light for oil never comes/came on. After purchasing my current vehicle (2016 Kia Optima), the car gave me trouble every 3 months and the car only had 65,000 miles on it. These vehicles are not safe and are a safety hazard. These vehicles need to be recalled for their engines. IT IS NOT SAFE AND GETS COSTLY to keep having to keep the oil in. It barely reaches 1000 miles and it consumed almost half of the oil after an oil change.
Corrective Action:
I purchased a 2016 Kia Optima LX in 2021, and have been having issues with excessive oil consumption and cylinder misfires. I get regular oil changes and have to top it off every week after, if I forget to check, it will be completely dry. This is hazardous and unsafe to drive not knowing when it will be completely dry to cause serious problems. I've taken it to a Kia dealership and all they did was reset the ECU/EUC (whatever). Now, I've been told at my place for oil changes they can't service the vehicle until the issue has been fixed because it is too dangerous to be driving with the car burning too much oil. My car is at the dealership now to get combustion cleaning done. I had a 2013 Kia Optima in 2018 (and not knowing this issue about the oil consumption even after regular oil changes) the engine seized on that car while on the highway. The car lost power and would not start back up. On both cars, the warning light for oil never comes/came on. After purchasing my current vehicle (2016 Kia Optima), the car gave me trouble every 3 months and the car only had 65,000 miles on it. These vehicles are not safe and are a safety hazard. These vehicles need to be recalled for their engines. IT IS NOT SAFE AND GETS COSTLY to keep having to keep the oil in. It barely reaches 1000 miles and it consumed almost half of the oil after an oil change.
Additional Notes:
I purchased a 2016 Kia Optima LX in 2021, and have been having issues with excessive oil consumption and cylinder misfires. I get regular oil changes and have to top it off every week after, if I forget to check, it will be completely dry. This is hazardous and unsafe to drive not knowing when it will be completely dry to cause serious problems. I've taken it to a Kia dealership and all they did was reset the ECU/EUC (whatever). Now, I've been told at my place for oil changes they can't service the vehicle until the issue has been fixed because it is too dangerous to be driving with the car burning too much oil. My car is at the dealership now to get combustion cleaning done. I had a 2013 Kia Optima in 2018 (and not knowing this issue about the oil consumption even after regular oil changes) the engine seized on that car while on the highway. The car lost power and would not start back up. On both cars, the warning light for oil never comes/came on. After purchasing my current vehicle (2016 Kia Optima), the car gave me trouble every 3 months and the car only had 65,000 miles on it. These vehicles are not safe and are a safety hazard. These vehicles need to be recalled for their engines. IT IS NOT SAFE AND GETS COSTLY to keep having to keep the oil in. It barely reaches 1000 miles and it consumed almost half of the oil after an oil change.
Mfg Campaign: 11513988
Recall Date: Mar 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car is burning so much oil the engine keeps stalling out....I pay to get it fixed and 2 months later it happens again. Im worried about the safety of me and my son as it has stalled in the middle of a busy highway. I have talked to Carriage Kia in Woodstock, Ga and emailed Kia directly and noone wants to help. I googled and noticed there was a class action lawsuit for this exact problem on my car. Can you please help me?
Corrective Action:
My car is burning so much oil the engine keeps stalling out....I pay to get it fixed and 2 months later it happens again. Im worried about the safety of me and my son as it has stalled in the middle of a busy highway. I have talked to Carriage Kia in Woodstock, Ga and emailed Kia directly and noone wants to help. I googled and noticed there was a class action lawsuit for this exact problem on my car. Can you please help me?
Additional Notes:
My car is burning so much oil the engine keeps stalling out....I pay to get it fixed and 2 months later it happens again. Im worried about the safety of me and my son as it has stalled in the middle of a busy highway. I have talked to Carriage Kia in Woodstock, Ga and emailed Kia directly and noone wants to help. I googled and noticed there was a class action lawsuit for this exact problem on my car. Can you please help me?
Mfg Campaign: 11513538
Recall Date: Mar 24, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Three of the 4 window regulators have unexpectedly failed leaving the window partially open. The passenger rear failed on 11/2022. The driver's side rear failed on 8/2022. The passenger front failed on 3/2023. On each occasion, the window failed where it was partially open. And none of the windows were in the process of being raised or lowered. The gears on each of the regulators had basically disintegrated. The window regulators are around $200 each for just the parts and they are not covered under the warranty. The new regulators come with a blue gear instead of the original white gear.
Corrective Action:
Three of the 4 window regulators have unexpectedly failed leaving the window partially open. The passenger rear failed on 11/2022. The driver's side rear failed on 8/2022. The passenger front failed on 3/2023. On each occasion, the window failed where it was partially open. And none of the windows were in the process of being raised or lowered. The gears on each of the regulators had basically disintegrated. The window regulators are around $200 each for just the parts and they are not covered under the warranty. The new regulators come with a blue gear instead of the original white gear.
Additional Notes:
Three of the 4 window regulators have unexpectedly failed leaving the window partially open. The passenger rear failed on 11/2022. The driver's side rear failed on 8/2022. The passenger front failed on 3/2023. On each occasion, the window failed where it was partially open. And none of the windows were in the process of being raised or lowered. The gears on each of the regulators had basically disintegrated. The window regulators are around $200 each for just the parts and they are not covered under the warranty. The new regulators come with a blue gear instead of the original white gear.
Mfg Campaign: 11512363
Recall Date: Mar 17, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
Three of the 4 window regulators have unexpectedly failed leaving the window partially open. The passenger rear failed on 11/2022. The driver's side rear failed on 8/2022. The passenger front failed on 3/2023. On each occasion, the window failed where it was partially open. And none of the windows were in the process of being raised or lowered. The gears on each of the regulators had basically disintegrated. The window regulators are around $200 each for just the parts and they are not covered under the warranty. The new regulators come with a blue gear instead of the original white gear.
Corrective Action:
Three of the 4 window regulators have unexpectedly failed leaving the window partially open. The passenger rear failed on 11/2022. The driver's side rear failed on 8/2022. The passenger front failed on 3/2023. On each occasion, the window failed where it was partially open. And none of the windows were in the process of being raised or lowered. The gears on each of the regulators had basically disintegrated. The window regulators are around $200 each for just the parts and they are not covered under the warranty. The new regulators come with a blue gear instead of the original white gear.
Additional Notes:
Three of the 4 window regulators have unexpectedly failed leaving the window partially open. The passenger rear failed on 11/2022. The driver's side rear failed on 8/2022. The passenger front failed on 3/2023. On each occasion, the window failed where it was partially open. And none of the windows were in the process of being raised or lowered. The gears on each of the regulators had basically disintegrated. The window regulators are around $200 each for just the parts and they are not covered under the warranty. The new regulators come with a blue gear instead of the original white gear.
Mfg Campaign: 11512363
Recall Date: Mar 17, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and was running on three instead of four cylinders. The contact stated that the vehicle had been consuming oil and fowling the spark plugs causing the vehicle to lose power. The contact took the vehicle to a certified mechanic who stated that the coils and spark plugs had failed and needed to be replaced. The contact had the spark plugs replaced. The failure persisted causing the contact to add oil every 1,500 miles. The manufacturer had been made aware of the failure. The approximate failure mileage was 75,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and was running on three instead of four cylinders. The contact stated that the vehicle had been consuming oil and fowling the spark plugs causing the vehicle to lose power. The contact took the vehicle to a certified mechanic who stated that the coils and spark plugs had failed and needed to be replaced. The contact had the spark plugs replaced. The failure persisted causing the contact to add oil every 1,500 miles. The manufacturer had been made aware of the failure. The approximate failure mileage was 75,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle lost motive power and was running on three instead of four cylinders. The contact stated that the vehicle had been consuming oil and fowling the spark plugs causing the vehicle to lose power. The contact took the vehicle to a certified mechanic who stated that the coils and spark plugs had failed and needed to be replaced. The contact had the spark plugs replaced. The failure persisted causing the contact to add oil every 1,500 miles. The manufacturer had been made aware of the failure. The approximate failure mileage was 75,000.
Mfg Campaign: 11512378
Recall Date: Mar 17, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Three power window regulators have failed over the course of a year. Without warning the window suddenly drops down and cannot be let up. On each occasion, the regulator gears appear to have just desecrated. The car windows are rarely let down. The passenger side rear was the first to fail. The driver's side rear failed 4 months later. The passenger side front was the third to fail 3 months later. It seems like this is a very common problem, but Kia has not set up a recall. Instead, they are raising the price of the window regulators. Interestingly enough, the new regulators have a blue gear instead of a white gear.
Corrective Action:
Three power window regulators have failed over the course of a year. Without warning the window suddenly drops down and cannot be let up. On each occasion, the regulator gears appear to have just desecrated. The car windows are rarely let down. The passenger side rear was the first to fail. The driver's side rear failed 4 months later. The passenger side front was the third to fail 3 months later. It seems like this is a very common problem, but Kia has not set up a recall. Instead, they are raising the price of the window regulators. Interestingly enough, the new regulators have a blue gear instead of a white gear.
Additional Notes:
Three power window regulators have failed over the course of a year. Without warning the window suddenly drops down and cannot be let up. On each occasion, the regulator gears appear to have just desecrated. The car windows are rarely let down. The passenger side rear was the first to fail. The driver's side rear failed 4 months later. The passenger side front was the third to fail 3 months later. It seems like this is a very common problem, but Kia has not set up a recall. Instead, they are raising the price of the window regulators. Interestingly enough, the new regulators have a blue gear instead of a white gear.
Mfg Campaign: 11511308
Recall Date: Mar 11, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
Three power window regulators have failed over the course of a year. Without warning the window suddenly drops down and cannot be let up. On each occasion, the regulator gears appear to have just desecrated. The car windows are rarely let down. The passenger side rear was the first to fail. The driver's side rear failed 4 months later. The passenger side front was the third to fail 3 months later. It seems like this is a very common problem, but Kia has not set up a recall. Instead, they are raising the price of the window regulators. Interestingly enough, the new regulators have a blue gear instead of a white gear.
Corrective Action:
Three power window regulators have failed over the course of a year. Without warning the window suddenly drops down and cannot be let up. On each occasion, the regulator gears appear to have just desecrated. The car windows are rarely let down. The passenger side rear was the first to fail. The driver's side rear failed 4 months later. The passenger side front was the third to fail 3 months later. It seems like this is a very common problem, but Kia has not set up a recall. Instead, they are raising the price of the window regulators. Interestingly enough, the new regulators have a blue gear instead of a white gear.
Additional Notes:
Three power window regulators have failed over the course of a year. Without warning the window suddenly drops down and cannot be let up. On each occasion, the regulator gears appear to have just desecrated. The car windows are rarely let down. The passenger side rear was the first to fail. The driver's side rear failed 4 months later. The passenger side front was the third to fail 3 months later. It seems like this is a very common problem, but Kia has not set up a recall. Instead, they are raising the price of the window regulators. Interestingly enough, the new regulators have a blue gear instead of a white gear.
Mfg Campaign: 11511308
Recall Date: Mar 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Corrective Action:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Additional Notes:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Mfg Campaign: 11511211
Recall Date: Mar 10, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Corrective Action:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Additional Notes:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Mfg Campaign: 11511211
Recall Date: Mar 10, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Corrective Action:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Additional Notes:
While driving down major highway the engine failed and the electrical system started blinking and I lost all power. No warning, dashboard just lit all up and engine seized up.
Mfg Campaign: 11511211
Recall Date: Mar 10, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Hi my car start making this thiking noise on the engine out of nothing i have heard that there was a recall for 1.6 turbo engines but sadly my car donst have any recalls at the moment and the engine replacement is a kind a expensive 8500 dollars to be precise so what can i do if the engine has exactly the problem that kia described a problem with the pushrod thanks
Corrective Action:
Hi my car start making this thiking noise on the engine out of nothing i have heard that there was a recall for 1.6 turbo engines but sadly my car donst have any recalls at the moment and the engine replacement is a kind a expensive 8500 dollars to be precise so what can i do if the engine has exactly the problem that kia described a problem with the pushrod thanks
Additional Notes:
Hi my car start making this thiking noise on the engine out of nothing i have heard that there was a recall for 1.6 turbo engines but sadly my car donst have any recalls at the moment and the engine replacement is a kind a expensive 8500 dollars to be precise so what can i do if the engine has exactly the problem that kia described a problem with the pushrod thanks
Mfg Campaign: 11511255
Recall Date: Mar 10, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My car has now been broke into twice because of the "kia boys" I have now had to replace two windows, and clean my car out from glass.
Corrective Action:
My car has now been broke into twice because of the "kia boys" I have now had to replace two windows, and clean my car out from glass.
Additional Notes:
My car has now been broke into twice because of the "kia boys" I have now had to replace two windows, and clean my car out from glass.
Mfg Campaign: 11510416
Recall Date: Mar 6, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
My car has now been broke into twice because of the "kia boys" I have now had to replace two windows, and clean my car out from glass.
Corrective Action:
My car has now been broke into twice because of the "kia boys" I have now had to replace two windows, and clean my car out from glass.
Additional Notes:
My car has now been broke into twice because of the "kia boys" I have now had to replace two windows, and clean my car out from glass.
Mfg Campaign: 11510416
Recall Date: Mar 6, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the vehicle began to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer and the contact was informed that the knock sensor detection system (KSDS) was defective. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 104,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the vehicle began to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer and the contact was informed that the knock sensor detection system (KSDS) was defective. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 104,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving 65 MPH, the vehicle began to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was towed to a dealer and the contact was informed that the knock sensor detection system (KSDS) was defective. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty. The vehicle remained in the possession of the dealer and was not yet repaired. The failure mileage was approximately 104,000.
Mfg Campaign: 11509374
Recall Date: Feb 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH and various other speeds, the contact stated that the "engine oil" light flickered on and off. The contact stated that when he checked the dip stick the oil level was not showing. The contact stated that he checked for oil leaks but saw no evidence of an oil leak. The contact stated that the exhaust pipe was coated in a heavy black crust. The contact stated that he had been adding oil several times and that the failure persisted. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 101,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH and various other speeds, the contact stated that the "engine oil" light flickered on and off. The contact stated that when he checked the dip stick the oil level was not showing. The contact stated that he checked for oil leaks but saw no evidence of an oil leak. The contact stated that the exhaust pipe was coated in a heavy black crust. The contact stated that he had been adding oil several times and that the failure persisted. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 101,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving approximately 65 MPH and various other speeds, the contact stated that the "engine oil" light flickered on and off. The contact stated that when he checked the dip stick the oil level was not showing. The contact stated that he checked for oil leaks but saw no evidence of an oil leak. The contact stated that the exhaust pipe was coated in a heavy black crust. The contact stated that he had been adding oil several times and that the failure persisted. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 101,000.
Mfg Campaign: 11509393
Recall Date: Feb 27, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 35 MPH, there was a knocking noise coming from the engine compartment and the vehicle lost motive power. The contact stated that he was able to restart the vehicle; however, the failure reoccurred. The vehicle failed to restart, and no warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 35 MPH, there was a knocking noise coming from the engine compartment and the vehicle lost motive power. The contact stated that he was able to restart the vehicle; however, the failure reoccurred. The vehicle failed to restart, and no warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 35 MPH, there was a knocking noise coming from the engine compartment and the vehicle lost motive power. The contact stated that he was able to restart the vehicle; however, the failure reoccurred. The vehicle failed to restart, and no warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
Mfg Campaign: 11508347
Recall Date: Feb 21, 2023
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Valencia, CA • 36 yrs
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