Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Corrective Action:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Additional Notes:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Mfg Campaign: 11525300
Recall Date: Jun 4, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This car has less than 60,000 miles on it. One night a few weeks ago the engine died on the freeway leaving my step-daughter stranded on a dangerous freeway. We towed it to Kia where they said the engine was blown but this particular VIN was not part of the major recalls for bad engines. They want $13,000 to put in a new engine! We don’t have the money, and my step-daughter is under 25 so can’t rent a car. We had a 2012 kia optima this same thing happened to, and Kia replaced the engine. We ask that kia add this as part of the recall and replace the engine asap before our daughter loses everything. The $22,000 car is sitting worthless while she has to try to find a job that doesn’t take a car just to make payments on it and try to pay rent.
Corrective Action:
This car has less than 60,000 miles on it. One night a few weeks ago the engine died on the freeway leaving my step-daughter stranded on a dangerous freeway. We towed it to Kia where they said the engine was blown but this particular VIN was not part of the major recalls for bad engines. They want $13,000 to put in a new engine! We don’t have the money, and my step-daughter is under 25 so can’t rent a car. We had a 2012 kia optima this same thing happened to, and Kia replaced the engine. We ask that kia add this as part of the recall and replace the engine asap before our daughter loses everything. The $22,000 car is sitting worthless while she has to try to find a job that doesn’t take a car just to make payments on it and try to pay rent.
Additional Notes:
This car has less than 60,000 miles on it. One night a few weeks ago the engine died on the freeway leaving my step-daughter stranded on a dangerous freeway. We towed it to Kia where they said the engine was blown but this particular VIN was not part of the major recalls for bad engines. They want $13,000 to put in a new engine! We don’t have the money, and my step-daughter is under 25 so can’t rent a car. We had a 2012 kia optima this same thing happened to, and Kia replaced the engine. We ask that kia add this as part of the recall and replace the engine asap before our daughter loses everything. The $22,000 car is sitting worthless while she has to try to find a job that doesn’t take a car just to make payments on it and try to pay rent.
Mfg Campaign: 11525183
Recall Date: Jun 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine started making knocking noise and then started stalling took it to Kia dealership and they are refusing to replace it under lifetime warranty even with ksds recall installed. The consumer tried several times to get the recalls fixed but the Kia dealership refuses to fix them.
Corrective Action:
Engine started making knocking noise and then started stalling took it to Kia dealership and they are refusing to replace it under lifetime warranty even with ksds recall installed. The consumer tried several times to get the recalls fixed but the Kia dealership refuses to fix them.
Additional Notes:
Engine started making knocking noise and then started stalling took it to Kia dealership and they are refusing to replace it under lifetime warranty even with ksds recall installed. The consumer tried several times to get the recalls fixed but the Kia dealership refuses to fix them.
Mfg Campaign: 11524844
Recall Date: Jun 1, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Pearl White paint on hood is flaking/delaminating.
Corrective Action:
Pearl White paint on hood is flaking/delaminating.
Additional Notes:
Pearl White paint on hood is flaking/delaminating.
Mfg Campaign: 11524003
Recall Date: May 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle has 64155 miles. Sense about 40000 miles the car cannot make it 3000 miles without needing oil with dry dip stick. I see there is alot of complaints of this. NTSA please issue a recall.
Corrective Action:
The vehicle has 64155 miles. Sense about 40000 miles the car cannot make it 3000 miles without needing oil with dry dip stick. I see there is alot of complaints of this. NTSA please issue a recall.
Additional Notes:
The vehicle has 64155 miles. Sense about 40000 miles the car cannot make it 3000 miles without needing oil with dry dip stick. I see there is alot of complaints of this. NTSA please issue a recall.
Mfg Campaign: 11524083
Recall Date: May 26, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Even following recall procedures, our 2016 Kia Optima EX is experiencing all of the issues outlined by other owners with massive oil consumption, all four windows failing, along with our antenna fin flying off on a highway post inspection. No recall on a 2000$ repair job to replace the window motors? Kia letting everyone pass 100k on their Optimas before claiming no warranty to fix the engine they broke? Help!
Corrective Action:
Even following recall procedures, our 2016 Kia Optima EX is experiencing all of the issues outlined by other owners with massive oil consumption, all four windows failing, along with our antenna fin flying off on a highway post inspection. No recall on a 2000$ repair job to replace the window motors? Kia letting everyone pass 100k on their Optimas before claiming no warranty to fix the engine they broke? Help!
Additional Notes:
Even following recall procedures, our 2016 Kia Optima EX is experiencing all of the issues outlined by other owners with massive oil consumption, all four windows failing, along with our antenna fin flying off on a highway post inspection. No recall on a 2000$ repair job to replace the window motors? Kia letting everyone pass 100k on their Optimas before claiming no warranty to fix the engine they broke? Help!
Mfg Campaign: 11523602
Recall Date: May 24, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle is a 2016 Kia Optima, I keep regular oil changes. In between oil changes I have to add 5 to 8 quarts of oil because of loss. There is no dripping, no smoking. I am told it is a engine problem in all Kia models. But this is getting expensive and tiresome. I hope someone can resolve this issue.
Corrective Action:
My vehicle is a 2016 Kia Optima, I keep regular oil changes. In between oil changes I have to add 5 to 8 quarts of oil because of loss. There is no dripping, no smoking. I am told it is a engine problem in all Kia models. But this is getting expensive and tiresome. I hope someone can resolve this issue.
Additional Notes:
My vehicle is a 2016 Kia Optima, I keep regular oil changes. In between oil changes I have to add 5 to 8 quarts of oil because of loss. There is no dripping, no smoking. I am told it is a engine problem in all Kia models. But this is getting expensive and tiresome. I hope someone can resolve this issue.
Mfg Campaign: 11523621
Recall Date: May 24, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This car we still owe 20000.00 on and the rings are no good we took the car to kia who said the engine is no good but our extended warranty place denied the claim. The oil consumption is a problem in all kia's. I know we are not the only owners complaining about this issue.
Corrective Action:
This car we still owe 20000.00 on and the rings are no good we took the car to kia who said the engine is no good but our extended warranty place denied the claim. The oil consumption is a problem in all kia's. I know we are not the only owners complaining about this issue.
Additional Notes:
This car we still owe 20000.00 on and the rings are no good we took the car to kia who said the engine is no good but our extended warranty place denied the claim. The oil consumption is a problem in all kia's. I know we are not the only owners complaining about this issue.
Mfg Campaign: 11522781
Recall Date: May 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle shifted into LIMP Mode and decelerated with the check engine warning light activated. The vehicle was taken to the local mechanic who diagnosed that the knock sensor code was present. The code was cleared and later while driving the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,340.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle shifted into LIMP Mode and decelerated with the check engine warning light activated. The vehicle was taken to the local mechanic who diagnosed that the knock sensor code was present. The code was cleared and later while driving the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,340.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle shifted into LIMP Mode and decelerated with the check engine warning light activated. The vehicle was taken to the local mechanic who diagnosed that the knock sensor code was present. The code was cleared and later while driving the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,340.
Mfg Campaign: 11522836
Recall Date: May 19, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.
Corrective Action:
We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.
Additional Notes:
We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.
Mfg Campaign: 11522011
Recall Date: May 15, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.
Corrective Action:
We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.
Additional Notes:
We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway. It was recovered on 5/12/2023 by our local police dept. and it was stolen by using a USB cord and starting it without the key. Obviously the recall does not work. There is now damage inside and out of my car. I did notify KIA corporation last week that it had been stolen and have not heard from them. I also sent an email this morning letting them know that the car was returned and confirmed that they stole it they way the recall was suppose to fix so that it could only be started with the key in the ignition. Obviously that did not work.
Mfg Campaign: 11522011
Recall Date: May 15, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated while driving 2 MPH, the vehicle shuddered with an abnormal sound coming from the front of the vehicle. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer however, the mechanic found no failure. The contact stated that the shuddering had been an issue for the past three years. The contact stated that most recently the vehicle had been shuddering with an abnormal ticking sound upon starting the vehicle, and while driving. The vehicle was taken to an independent mechanic who stated that the failure was an internal engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer advised them to call the NHTSA Hotline to file a complaint. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated while driving 2 MPH, the vehicle shuddered with an abnormal sound coming from the front of the vehicle. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer however, the mechanic found no failure. The contact stated that the shuddering had been an issue for the past three years. The contact stated that most recently the vehicle had been shuddering with an abnormal ticking sound upon starting the vehicle, and while driving. The vehicle was taken to an independent mechanic who stated that the failure was an internal engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer advised them to call the NHTSA Hotline to file a complaint. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated while driving 2 MPH, the vehicle shuddered with an abnormal sound coming from the front of the vehicle. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer however, the mechanic found no failure. The contact stated that the shuddering had been an issue for the past three years. The contact stated that most recently the vehicle had been shuddering with an abnormal ticking sound upon starting the vehicle, and while driving. The vehicle was taken to an independent mechanic who stated that the failure was an internal engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer advised them to call the NHTSA Hotline to file a complaint. The approximate failure mileage was 70,000.
Mfg Campaign: 11522142
Recall Date: May 15, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Several times, while driving, the vehicle light panel starts flashing, the car looses power & starts shutting down. The car was taken to the dealer and they said it has to do with oil being low, it a way to protect the engine. This has happened several times, they have done an oil consumption test & they SAY it is within specs. However, the last time the DEALER completed the oil & it was "full" it was at 77121. Now, the mileage is 78360 and the oil it 2 quarts low. This oil issue has been going on for 2 years & they refuse to accept any responsibility and will not repair or replace anything.
Corrective Action:
Several times, while driving, the vehicle light panel starts flashing, the car looses power & starts shutting down. The car was taken to the dealer and they said it has to do with oil being low, it a way to protect the engine. This has happened several times, they have done an oil consumption test & they SAY it is within specs. However, the last time the DEALER completed the oil & it was "full" it was at 77121. Now, the mileage is 78360 and the oil it 2 quarts low. This oil issue has been going on for 2 years & they refuse to accept any responsibility and will not repair or replace anything.
Additional Notes:
Several times, while driving, the vehicle light panel starts flashing, the car looses power & starts shutting down. The car was taken to the dealer and they said it has to do with oil being low, it a way to protect the engine. This has happened several times, they have done an oil consumption test & they SAY it is within specs. However, the last time the DEALER completed the oil & it was "full" it was at 77121. Now, the mileage is 78360 and the oil it 2 quarts low. This oil issue has been going on for 2 years & they refuse to accept any responsibility and will not repair or replace anything.
Mfg Campaign: 11522180
Recall Date: May 15, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine on my vehicle failed while driving it. I was in the middle of the freeway when it seized up. It was also around a bend so it put my life and others at risk. It is sitting out front of my house and can be inspected at anytime. It has been confirmed by an independent service center that my vehicle is not drivable until the engine is replaced. There was no warning lamps until the vehicle was seizing up while driving. It first appeared that day only.
Corrective Action:
The engine on my vehicle failed while driving it. I was in the middle of the freeway when it seized up. It was also around a bend so it put my life and others at risk. It is sitting out front of my house and can be inspected at anytime. It has been confirmed by an independent service center that my vehicle is not drivable until the engine is replaced. There was no warning lamps until the vehicle was seizing up while driving. It first appeared that day only.
Additional Notes:
The engine on my vehicle failed while driving it. I was in the middle of the freeway when it seized up. It was also around a bend so it put my life and others at risk. It is sitting out front of my house and can be inspected at anytime. It has been confirmed by an independent service center that my vehicle is not drivable until the engine is replaced. There was no warning lamps until the vehicle was seizing up while driving. It first appeared that day only.
Mfg Campaign: 11521876
Recall Date: May 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 kia optima lx 2.4l 4cyl got car brand new started using a qt.of oil at about 50000 miles at every 800-1000 miles took to dealership they did there testing and said it needed a new motor free because it was under 100000 warrant now with new motor same problem about 65000 a qt. or more every 1000 miles i take very good maint. on my car on time by the book including oil changes every 4000 mile.I think is a waste money when i' adding a qt. every 1000 mile . being they all ready replace the motor once do i still fall under a new warrant or lemon law being its the same problem any and all help will be greatly appreciated.
Corrective Action:
2016 kia optima lx 2.4l 4cyl got car brand new started using a qt.of oil at about 50000 miles at every 800-1000 miles took to dealership they did there testing and said it needed a new motor free because it was under 100000 warrant now with new motor same problem about 65000 a qt. or more every 1000 miles i take very good maint. on my car on time by the book including oil changes every 4000 mile.I think is a waste money when i' adding a qt. every 1000 mile . being they all ready replace the motor once do i still fall under a new warrant or lemon law being its the same problem any and all help will be greatly appreciated.
Additional Notes:
2016 kia optima lx 2.4l 4cyl got car brand new started using a qt.of oil at about 50000 miles at every 800-1000 miles took to dealership they did there testing and said it needed a new motor free because it was under 100000 warrant now with new motor same problem about 65000 a qt. or more every 1000 miles i take very good maint. on my car on time by the book including oil changes every 4000 mile.I think is a waste money when i' adding a qt. every 1000 mile . being they all ready replace the motor once do i still fall under a new warrant or lemon law being its the same problem any and all help will be greatly appreciated.
Mfg Campaign: 11521803
Recall Date: May 13, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shortly after I purchase this vehicle, my driver side window stopped going up and down. I was disappointed but it was what it was there in about a month and a half later the rear passenger side, the rear driver side stop going up and down and then a week after that, the driver side front step going up and down if I knew it, none of my windows would go up and down if my air conditioner goes out, I am, in trouble I live in Florida I cannot drive without air-conditioning or through the windows being able to go up and down. I made a complaint to Kia. They hung up on me neither Kia nor Honda where I purchased his car wants to do anything to assist me I have read the door multiple complaints regarding the windows and his cars. Why isn’t anything being done ?
Corrective Action:
Shortly after I purchase this vehicle, my driver side window stopped going up and down. I was disappointed but it was what it was there in about a month and a half later the rear passenger side, the rear driver side stop going up and down and then a week after that, the driver side front step going up and down if I knew it, none of my windows would go up and down if my air conditioner goes out, I am, in trouble I live in Florida I cannot drive without air-conditioning or through the windows being able to go up and down. I made a complaint to Kia. They hung up on me neither Kia nor Honda where I purchased his car wants to do anything to assist me I have read the door multiple complaints regarding the windows and his cars. Why isn’t anything being done ?
Additional Notes:
Shortly after I purchase this vehicle, my driver side window stopped going up and down. I was disappointed but it was what it was there in about a month and a half later the rear passenger side, the rear driver side stop going up and down and then a week after that, the driver side front step going up and down if I knew it, none of my windows would go up and down if my air conditioner goes out, I am, in trouble I live in Florida I cannot drive without air-conditioning or through the windows being able to go up and down. I made a complaint to Kia. They hung up on me neither Kia nor Honda where I purchased his car wants to do anything to assist me I have read the door multiple complaints regarding the windows and his cars. Why isn’t anything being done ?
Mfg Campaign: 11521541
Recall Date: May 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consumer 3 quarts of oil every 1,000 miles. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consumer 3 quarts of oil every 1,000 miles. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was consumer 3 quarts of oil every 1,000 miles. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11521361
Recall Date: May 10, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1. The engine seized and went into Limp Mode. I was driving and randomly the power to my vehicle was low and had to drive slowly to my house (1 mile) going 20mph. It is available for inspection upon request. 2. I was driving off the highway going 40mph off the ramp at the time with cars in front and behind. I was truly scared and worried that I would end up in an accident due to the vehicles performance. 3. KIA Dealership confirmed the issue is the engine, but is trying to blame me for the issue due to oil issue with the car. This doesn't make sense as I have had the car serviced at 79k miles for an oil change, and the dealership is saying that there wasn't oil in the vehicle. The vehicle was at 82k miles at the time of this incident. How did the car go through all the oil in 3k miles? On top of that, the oil light never went off once, as a consumer I should be able to rely on the vehicle to tell me when issues are coming up so I can do this to fix said issue. 4. If KIA Dealership counts as manufacturer, then yes, if not, then no. 5. No, the first issue of warning lamp was when the Check Engine Light started flashing the same time my car seized and went into Limp Mode. With all this happening, KIA is saying that it is not their responsibility and not covered under the warranty of the engine of the vehicle and want me to pay $13k for a new engine. This is ridiculous. The car is worth the same as a new engine?
Corrective Action:
1. The engine seized and went into Limp Mode. I was driving and randomly the power to my vehicle was low and had to drive slowly to my house (1 mile) going 20mph. It is available for inspection upon request. 2. I was driving off the highway going 40mph off the ramp at the time with cars in front and behind. I was truly scared and worried that I would end up in an accident due to the vehicles performance. 3. KIA Dealership confirmed the issue is the engine, but is trying to blame me for the issue due to oil issue with the car. This doesn't make sense as I have had the car serviced at 79k miles for an oil change, and the dealership is saying that there wasn't oil in the vehicle. The vehicle was at 82k miles at the time of this incident. How did the car go through all the oil in 3k miles? On top of that, the oil light never went off once, as a consumer I should be able to rely on the vehicle to tell me when issues are coming up so I can do this to fix said issue. 4. If KIA Dealership counts as manufacturer, then yes, if not, then no. 5. No, the first issue of warning lamp was when the Check Engine Light started flashing the same time my car seized and went into Limp Mode. With all this happening, KIA is saying that it is not their responsibility and not covered under the warranty of the engine of the vehicle and want me to pay $13k for a new engine. This is ridiculous. The car is worth the same as a new engine?
Additional Notes:
1. The engine seized and went into Limp Mode. I was driving and randomly the power to my vehicle was low and had to drive slowly to my house (1 mile) going 20mph. It is available for inspection upon request. 2. I was driving off the highway going 40mph off the ramp at the time with cars in front and behind. I was truly scared and worried that I would end up in an accident due to the vehicles performance. 3. KIA Dealership confirmed the issue is the engine, but is trying to blame me for the issue due to oil issue with the car. This doesn't make sense as I have had the car serviced at 79k miles for an oil change, and the dealership is saying that there wasn't oil in the vehicle. The vehicle was at 82k miles at the time of this incident. How did the car go through all the oil in 3k miles? On top of that, the oil light never went off once, as a consumer I should be able to rely on the vehicle to tell me when issues are coming up so I can do this to fix said issue. 4. If KIA Dealership counts as manufacturer, then yes, if not, then no. 5. No, the first issue of warning lamp was when the Check Engine Light started flashing the same time my car seized and went into Limp Mode. With all this happening, KIA is saying that it is not their responsibility and not covered under the warranty of the engine of the vehicle and want me to pay $13k for a new engine. This is ridiculous. The car is worth the same as a new engine?
Mfg Campaign: 11521129
Recall Date: May 9, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1. The engine seized and went into Limp Mode. I was driving and randomly the power to my vehicle was low and had to drive slowly to my house (1 mile) going 20mph. It is available for inspection upon request. 2. I was driving off the highway going 40mph off the ramp at the time with cars in front and behind. I was truly scared and worried that I would end up in an accident due to the vehicles performance. 3. KIA Dealership confirmed the issue is the engine, but is trying to blame me for the issue due to oil issue with the car. This doesn't make sense as I have had the car serviced at 79k miles for an oil change, and the dealership is saying that there wasn't oil in the vehicle. The vehicle was at 82k miles at the time of this incident. How did the car go through all the oil in 3k miles? On top of that, the oil light never went off once, as a consumer I should be able to rely on the vehicle to tell me when issues are coming up so I can do this to fix said issue. 4. If KIA Dealership counts as manufacturer, then yes, if not, then no. 5. No, the first issue of warning lamp was when the Check Engine Light started flashing the same time my car seized and went into Limp Mode. With all this happening, KIA is saying that it is not their responsibility and not covered under the warranty of the engine of the vehicle and want me to pay $13k for a new engine. This is ridiculous. The car is worth the same as a new engine?
Corrective Action:
1. The engine seized and went into Limp Mode. I was driving and randomly the power to my vehicle was low and had to drive slowly to my house (1 mile) going 20mph. It is available for inspection upon request. 2. I was driving off the highway going 40mph off the ramp at the time with cars in front and behind. I was truly scared and worried that I would end up in an accident due to the vehicles performance. 3. KIA Dealership confirmed the issue is the engine, but is trying to blame me for the issue due to oil issue with the car. This doesn't make sense as I have had the car serviced at 79k miles for an oil change, and the dealership is saying that there wasn't oil in the vehicle. The vehicle was at 82k miles at the time of this incident. How did the car go through all the oil in 3k miles? On top of that, the oil light never went off once, as a consumer I should be able to rely on the vehicle to tell me when issues are coming up so I can do this to fix said issue. 4. If KIA Dealership counts as manufacturer, then yes, if not, then no. 5. No, the first issue of warning lamp was when the Check Engine Light started flashing the same time my car seized and went into Limp Mode. With all this happening, KIA is saying that it is not their responsibility and not covered under the warranty of the engine of the vehicle and want me to pay $13k for a new engine. This is ridiculous. The car is worth the same as a new engine?
Additional Notes:
1. The engine seized and went into Limp Mode. I was driving and randomly the power to my vehicle was low and had to drive slowly to my house (1 mile) going 20mph. It is available for inspection upon request. 2. I was driving off the highway going 40mph off the ramp at the time with cars in front and behind. I was truly scared and worried that I would end up in an accident due to the vehicles performance. 3. KIA Dealership confirmed the issue is the engine, but is trying to blame me for the issue due to oil issue with the car. This doesn't make sense as I have had the car serviced at 79k miles for an oil change, and the dealership is saying that there wasn't oil in the vehicle. The vehicle was at 82k miles at the time of this incident. How did the car go through all the oil in 3k miles? On top of that, the oil light never went off once, as a consumer I should be able to rely on the vehicle to tell me when issues are coming up so I can do this to fix said issue. 4. If KIA Dealership counts as manufacturer, then yes, if not, then no. 5. No, the first issue of warning lamp was when the Check Engine Light started flashing the same time my car seized and went into Limp Mode. With all this happening, KIA is saying that it is not their responsibility and not covered under the warranty of the engine of the vehicle and want me to pay $13k for a new engine. This is ridiculous. The car is worth the same as a new engine?
Mfg Campaign: 11521129
Recall Date: May 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle is using excessive amounts of oil and only has 80000 miles and KIA dealership says it is probably due to bad rings.
Corrective Action:
Vehicle is using excessive amounts of oil and only has 80000 miles and KIA dealership says it is probably due to bad rings.
Additional Notes:
Vehicle is using excessive amounts of oil and only has 80000 miles and KIA dealership says it is probably due to bad rings.
Mfg Campaign: 11521253
Recall Date: May 9, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury