Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have had zero, I mean zero issues with my Optima before today. I’ve maintained the vehicle since I purchased new in 2016 from Auffenberg Kia in Illinois. I had made it about halfway home when the vehicle started making a shuttering noise and began hard to drive. The first part of my drive was highway, no issues. The second part of my drive was country roads so a little slower speed when this began. The hard drive feeling went away briefly but was then followed by a flashing check engine light, still feeling okay to drive & maintaining a consistent speed. After I had slowed to go around corners is when it began again. I accelerated and the car accelerated as well but the rpms weren’t going over a thousand. Kept driving fine with no shuttering. Once I stopped at the stop sign and accelerated I couldn’t get over 30mph without the front end rattling and a faint squealing sound. I putted home and there it sits. A friend of mine is a mechanic and came with his diagnostic reader. Long story short, engine failure. I’m frustrated all over again because this seems to be an ongoing issue with the Optima’s with no resolution. I just hit 111k miles, which is not high miles for this to happen considering the vehicle is in good condition. Next is to get towed to the junk yard because it’s not worth putting a new engine in it & hopefully for a resolution from Kia.
Corrective Action:
I have had zero, I mean zero issues with my Optima before today. I’ve maintained the vehicle since I purchased new in 2016 from Auffenberg Kia in Illinois. I had made it about halfway home when the vehicle started making a shuttering noise and began hard to drive. The first part of my drive was highway, no issues. The second part of my drive was country roads so a little slower speed when this began. The hard drive feeling went away briefly but was then followed by a flashing check engine light, still feeling okay to drive & maintaining a consistent speed. After I had slowed to go around corners is when it began again. I accelerated and the car accelerated as well but the rpms weren’t going over a thousand. Kept driving fine with no shuttering. Once I stopped at the stop sign and accelerated I couldn’t get over 30mph without the front end rattling and a faint squealing sound. I putted home and there it sits. A friend of mine is a mechanic and came with his diagnostic reader. Long story short, engine failure. I’m frustrated all over again because this seems to be an ongoing issue with the Optima’s with no resolution. I just hit 111k miles, which is not high miles for this to happen considering the vehicle is in good condition. Next is to get towed to the junk yard because it’s not worth putting a new engine in it & hopefully for a resolution from Kia.
Additional Notes:
I have had zero, I mean zero issues with my Optima before today. I’ve maintained the vehicle since I purchased new in 2016 from Auffenberg Kia in Illinois. I had made it about halfway home when the vehicle started making a shuttering noise and began hard to drive. The first part of my drive was highway, no issues. The second part of my drive was country roads so a little slower speed when this began. The hard drive feeling went away briefly but was then followed by a flashing check engine light, still feeling okay to drive & maintaining a consistent speed. After I had slowed to go around corners is when it began again. I accelerated and the car accelerated as well but the rpms weren’t going over a thousand. Kept driving fine with no shuttering. Once I stopped at the stop sign and accelerated I couldn’t get over 30mph without the front end rattling and a faint squealing sound. I putted home and there it sits. A friend of mine is a mechanic and came with his diagnostic reader. Long story short, engine failure. I’m frustrated all over again because this seems to be an ongoing issue with the Optima’s with no resolution. I just hit 111k miles, which is not high miles for this to happen considering the vehicle is in good condition. Next is to get towed to the junk yard because it’s not worth putting a new engine in it & hopefully for a resolution from Kia.
Mfg Campaign: 11532407
Recall Date: Jul 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
Corrective Action:
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
Additional Notes:
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
Mfg Campaign: 11531366
Recall Date: Jul 10, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
Corrective Action:
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
Additional Notes:
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
Mfg Campaign: 11531366
Recall Date: Jul 10, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The window regulator in all four windows gave out back to back with little use of windows to begin with. Apparently Kia knows of issue but won’t recall part.
Corrective Action:
The window regulator in all four windows gave out back to back with little use of windows to begin with. Apparently Kia knows of issue but won’t recall part.
Additional Notes:
The window regulator in all four windows gave out back to back with little use of windows to begin with. Apparently Kia knows of issue but won’t recall part.
Mfg Campaign: 11531416
Recall Date: Jul 10, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Corrective Action:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Additional Notes:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Mfg Campaign: 11531041
Recall Date: Jul 8, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Corrective Action:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Additional Notes:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Mfg Campaign: 11531041
Recall Date: Jul 8, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Corrective Action:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Additional Notes:
On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification about. I frequently check for recalls and all sites say there are none.
Mfg Campaign: 11531041
Recall Date: Jul 8, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have to put 4 quarts of motor oil in every 2 weeks (approximately 600 miles) no black spots at all on the concrete drive at all. So it’s definitely burning it.
Corrective Action:
I have to put 4 quarts of motor oil in every 2 weeks (approximately 600 miles) no black spots at all on the concrete drive at all. So it’s definitely burning it.
Additional Notes:
I have to put 4 quarts of motor oil in every 2 weeks (approximately 600 miles) no black spots at all on the concrete drive at all. So it’s definitely burning it.
Mfg Campaign: 11530954
Recall Date: Jul 7, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while driving approximately 70 MPH, the sunroof fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced. The vehicle had not been repaired. The contact learned of a lawsuit regarding the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while driving approximately 70 MPH, the sunroof fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced. The vehicle had not been repaired. The contact learned of a lawsuit regarding the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while driving approximately 70 MPH, the sunroof fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced. The vehicle had not been repaired. The contact learned of a lawsuit regarding the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
Mfg Campaign: 11530179
Recall Date: Jul 3, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This will be the second time this has happened to my vehicle my vehicle just randomly stopped while driving and will not start back up. It keeps showing on the dashboard “check hybrid system stop car and turn off engine” this happen 4 years ago and then a safety recall came out for it to get fixed this should have been fixed from the safety recall and never happened again unfortunately it happened again. The dealership is booked with appointments so my car will not get fixed for about a month or two. It is very dangerous for the car to just caught off in the middle of the road.
Corrective Action:
This will be the second time this has happened to my vehicle my vehicle just randomly stopped while driving and will not start back up. It keeps showing on the dashboard “check hybrid system stop car and turn off engine” this happen 4 years ago and then a safety recall came out for it to get fixed this should have been fixed from the safety recall and never happened again unfortunately it happened again. The dealership is booked with appointments so my car will not get fixed for about a month or two. It is very dangerous for the car to just caught off in the middle of the road.
Additional Notes:
This will be the second time this has happened to my vehicle my vehicle just randomly stopped while driving and will not start back up. It keeps showing on the dashboard “check hybrid system stop car and turn off engine” this happen 4 years ago and then a safety recall came out for it to get fixed this should have been fixed from the safety recall and never happened again unfortunately it happened again. The dealership is booked with appointments so my car will not get fixed for about a month or two. It is very dangerous for the car to just caught off in the middle of the road.
Mfg Campaign: 11529991
Recall Date: Jul 2, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This will be the second time this has happened to my vehicle my vehicle just randomly stopped while driving and will not start back up. It keeps showing on the dashboard “check hybrid system stop car and turn off engine” this happen 4 years ago and then a safety recall came out for it to get fixed this should have been fixed from the safety recall and never happened again unfortunately it happened again. The dealership is booked with appointments so my car will not get fixed for about a month or two. It is very dangerous for the car to just caught off in the middle of the road.
Corrective Action:
This will be the second time this has happened to my vehicle my vehicle just randomly stopped while driving and will not start back up. It keeps showing on the dashboard “check hybrid system stop car and turn off engine” this happen 4 years ago and then a safety recall came out for it to get fixed this should have been fixed from the safety recall and never happened again unfortunately it happened again. The dealership is booked with appointments so my car will not get fixed for about a month or two. It is very dangerous for the car to just caught off in the middle of the road.
Additional Notes:
This will be the second time this has happened to my vehicle my vehicle just randomly stopped while driving and will not start back up. It keeps showing on the dashboard “check hybrid system stop car and turn off engine” this happen 4 years ago and then a safety recall came out for it to get fixed this should have been fixed from the safety recall and never happened again unfortunately it happened again. The dealership is booked with appointments so my car will not get fixed for about a month or two. It is very dangerous for the car to just caught off in the middle of the road.
Mfg Campaign: 11529991
Recall Date: Jul 2, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing an abnormal oil consumption. The vehicle was taken to the dealer where the failure was diagnosed as an engine combustion failure. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the engine had failed needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing an abnormal oil consumption. The vehicle was taken to the dealer where the failure was diagnosed as an engine combustion failure. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the engine had failed needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was experiencing an abnormal oil consumption. The vehicle was taken to the dealer where the failure was diagnosed as an engine combustion failure. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the engine had failed needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.
Mfg Campaign: 11528092
Recall Date: Jun 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.
Corrective Action:
My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.
Additional Notes:
My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.
Mfg Campaign: 11528125
Recall Date: Jun 21, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.
Corrective Action:
My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.
Additional Notes:
My kia Burns lots of oil. I'm having to refill oil every 300 miles. And the oil isn't on the ground. It's burning out on my sparkplugs and oil pac coil. It's even shut off engine light came on. Got it towed to SONS of Kia. Had it diagnosis and Was told it's needed sparkplugs and coil pac replacement. Full tune-up. Oil change. Later. Having the same issues. Having to continue replenish oil. Over and over. Where is it going. Oil sputtering out of my tail pipe. Oil and water from tail pipe. Took it to Amoco Transmission. For diagnosis and was told that this need to be reported to kia. A major recall. Oil is burning from engine issues. My sparkplugs are loaded with oil and coil pac. Why I've always got my oil changed every due time. Later after 300-400 miles. I'm having to add oil again. Something wrong with this. I travel and my wife have to check oil consumption every week to make sure oil is in the car. She's very stressful about this situation. The car be studder when this happens. And some time want crank. It's nothing of her end. It's the manufacturer of the car. Burning oil consumption. AND NOW ITS AT AMOCO TRANSMISSION WAITING ON WHAT'S NEXT. TRULY WILL LOVE KIA TO DO THE RIGHT THING. MY WIFE LOVE'S HER KIA. AND ARE THINKING ABOUT BUYING A SUV FROM KIA IN THE FUTURE. My other paper work are in the car. Will update more information later.
Mfg Campaign: 11528125
Recall Date: Jun 21, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart and was towed to the local dealer. The local dealer stated that there was no engine oil in the oil pan, which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart and was towed to the local dealer. The local dealer stated that there was no engine oil in the oil pan, which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart and was towed to the local dealer. The local dealer stated that there was no engine oil in the oil pan, which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
Mfg Campaign: 11526746
Recall Date: Jun 13, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle hesitated to move after a stop. I have escaped hitting the incoming vehicles when taking a left turns as my car drives very slow after a stop and there are chances of hitting with the vehicles coming from other direction.
Corrective Action:
The vehicle hesitated to move after a stop. I have escaped hitting the incoming vehicles when taking a left turns as my car drives very slow after a stop and there are chances of hitting with the vehicles coming from other direction.
Additional Notes:
The vehicle hesitated to move after a stop. I have escaped hitting the incoming vehicles when taking a left turns as my car drives very slow after a stop and there are chances of hitting with the vehicles coming from other direction.
Mfg Campaign: 11525385
Recall Date: Jun 5, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
Corrective Action:
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
Additional Notes:
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
Mfg Campaign: 11525251
Recall Date: Jun 4, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
Corrective Action:
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
Additional Notes:
My steering wheel locked while I was on my way to work early Monday, March 28,2022. I was driving down county road Park Avenue around 30MPH and suddenly, I was unable to move the steering at all. Luckily, I was already in the right lane =; however, it was very challenging to steer to get off the road. I called the local dealership and they suggested I bring the car in for inspection to determine what the cause is. I took the car to the dealership and I was informed the vehicle was not drivable because the Steering Wheel Column Assembly and ECU needs repair. They also informed there was no recall on the vehicle. The mileage at the time was 67,400 miles which was very surprising. I received a letter from Kia Motors in February 2022 (6 years after the car was manufactured about the recall however, most cars at this point were out of warranty and Kia was aware no car met the warrantee qualifications). I was told by Kia Motors customer service that my vehicle was out of warranty at the mileage. I paid $3386 for repairs which should have been covered years in 2019 and 2020 according to other reports of the same incident occurring to other 2016 Kia Optima models.
Mfg Campaign: 11525251
Recall Date: Jun 4, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Corrective Action:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Additional Notes:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Mfg Campaign: 11525300
Recall Date: Jun 4, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Corrective Action:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Additional Notes:
2016 Kia Optima was towed to Kia Dealer after it became inoperable; on 10/22/22 diagnostic done and found engine failure. Kia Motors denied claim for repair/replacement. Not sure why not covered under class action settlement, and/or extended warranty, or subsequent technical bulletins regarding Kia's defective engines.
Mfg Campaign: 11525300
Recall Date: Jun 4, 2023
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Valencia, CA • 36 yrs
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