Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC278
Recall Date: Aug 24, 2023
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) has recalled one 2016 Optima vehicle. In this vehicle, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC143
Recall Date: Jan 6, 2017
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 13, 2015, to April 23, 2016 and equipped with a 2.4l engine. The right front axle driveshaft may crack and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC139
Recall Date: Oct 3, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Optima vehicles manufactured November 10, 2015, to February 12, 2016. In these vehicles, a chemical enhancer required for the for the second stage deployment of the driver's frontal air bag was not loaded, resulting in the second stage not deploying in necessitating crashes.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC131
Recall Date: Apr 21, 2016
Consumer Complaints
970 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine suddenly failed. Heard loud tapping sound and engine stopped working. No assistance from KIA,
Corrective Action:
Engine suddenly failed. Heard loud tapping sound and engine stopped working. No assistance from KIA,
Additional Notes:
Engine suddenly failed. Heard loud tapping sound and engine stopped working. No assistance from KIA,
Mfg Campaign: 11486501
Recall Date: Sep 26, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Saturday, 09/17, I took my vehicle in for a standard oil change & alignment with a 3-party mechanic (pepboys). Once the work was done I was informed by the mechanic that the Driver's side window was in the down position and would not go back up. I was informed that it was because the Regulator went out and it is a Kia only part. Kia is unavailable on the weekends so they would get the part on Monday. On Tuesday, 09/20 Pepboys was able to get the part and repair the window to the tune of $822.67. The part alone was $542. Today, Thursday, 09/22 on my drive into work the back Driver's side window began to slide down while I was driving. This is a severe safety hazard that needs to be address by Kia. The Window Regulators will fail without warning & while the vehicle is in motion. I have 60k miles, this is not a high mileage vehicle.
Corrective Action:
On Saturday, 09/17, I took my vehicle in for a standard oil change & alignment with a 3-party mechanic (pepboys). Once the work was done I was informed by the mechanic that the Driver's side window was in the down position and would not go back up. I was informed that it was because the Regulator went out and it is a Kia only part. Kia is unavailable on the weekends so they would get the part on Monday. On Tuesday, 09/20 Pepboys was able to get the part and repair the window to the tune of $822.67. The part alone was $542. Today, Thursday, 09/22 on my drive into work the back Driver's side window began to slide down while I was driving. This is a severe safety hazard that needs to be address by Kia. The Window Regulators will fail without warning & while the vehicle is in motion. I have 60k miles, this is not a high mileage vehicle.
Additional Notes:
On Saturday, 09/17, I took my vehicle in for a standard oil change & alignment with a 3-party mechanic (pepboys). Once the work was done I was informed by the mechanic that the Driver's side window was in the down position and would not go back up. I was informed that it was because the Regulator went out and it is a Kia only part. Kia is unavailable on the weekends so they would get the part on Monday. On Tuesday, 09/20 Pepboys was able to get the part and repair the window to the tune of $822.67. The part alone was $542. Today, Thursday, 09/22 on my drive into work the back Driver's side window began to slide down while I was driving. This is a severe safety hazard that needs to be address by Kia. The Window Regulators will fail without warning & while the vehicle is in motion. I have 60k miles, this is not a high mileage vehicle.
Mfg Campaign: 11485801
Recall Date: Sep 22, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a kia Optima Hybrid that has an Open Recall for the engine according to Kia's website' which they failed to address or informed me of it needing it on 07-30-2022 which was installing the KSD update for the engine. The engine started knocking on 09-12-2022. The informed me that they do not make the KSD sensor update available to customers anymore since it is passed the campaign in dates in 2021, and that is why it was not installed. Although the owners site shows the recall and asks if I want to make and appointment for it. They are doing this with multiple owners. I am also curious as to why my car doesn't show this recall on here and it shows on Kia's owner site as being and open recall along with another recall. Kia case #15050283
Corrective Action:
I have a kia Optima Hybrid that has an Open Recall for the engine according to Kia's website' which they failed to address or informed me of it needing it on 07-30-2022 which was installing the KSD update for the engine. The engine started knocking on 09-12-2022. The informed me that they do not make the KSD sensor update available to customers anymore since it is passed the campaign in dates in 2021, and that is why it was not installed. Although the owners site shows the recall and asks if I want to make and appointment for it. They are doing this with multiple owners. I am also curious as to why my car doesn't show this recall on here and it shows on Kia's owner site as being and open recall along with another recall. Kia case #15050283
Additional Notes:
I have a kia Optima Hybrid that has an Open Recall for the engine according to Kia's website' which they failed to address or informed me of it needing it on 07-30-2022 which was installing the KSD update for the engine. The engine started knocking on 09-12-2022. The informed me that they do not make the KSD sensor update available to customers anymore since it is passed the campaign in dates in 2021, and that is why it was not installed. Although the owners site shows the recall and asks if I want to make and appointment for it. They are doing this with multiple owners. I am also curious as to why my car doesn't show this recall on here and it shows on Kia's owner site as being and open recall along with another recall. Kia case #15050283
Mfg Campaign: 11485542
Recall Date: Sep 20, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.
Corrective Action:
Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.
Additional Notes:
Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.
Mfg Campaign: 11484367
Recall Date: Sep 14, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.
Corrective Action:
Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.
Additional Notes:
Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.
Mfg Campaign: 11484367
Recall Date: Sep 14, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This car has developed P0010 code which stands for "A" Camshaft Position Actuator Circuit/open bank 1. Car idles roughly, shifts weirdly and has less power than before. I found that there is a TSB from KIA for the same issue but only for cars made in South Korea in 2016, mine was built in Dec. 2015 in Georgia plant so it doesn't qualify for this TSB and I'll have to pay out of pocket to fix this issue.
Corrective Action:
This car has developed P0010 code which stands for "A" Camshaft Position Actuator Circuit/open bank 1. Car idles roughly, shifts weirdly and has less power than before. I found that there is a TSB from KIA for the same issue but only for cars made in South Korea in 2016, mine was built in Dec. 2015 in Georgia plant so it doesn't qualify for this TSB and I'll have to pay out of pocket to fix this issue.
Additional Notes:
This car has developed P0010 code which stands for "A" Camshaft Position Actuator Circuit/open bank 1. Car idles roughly, shifts weirdly and has less power than before. I found that there is a TSB from KIA for the same issue but only for cars made in South Korea in 2016, mine was built in Dec. 2015 in Georgia plant so it doesn't qualify for this TSB and I'll have to pay out of pocket to fix this issue.
Mfg Campaign: 11484355
Recall Date: Sep 13, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also noticed that while following while his wife was driving the vehicle, a blueish color smoke would emit from the tailpipe. The contact took the vehicle to the dealer where he was given an estimate for an oil consumption test. The contact then took the vehicle to an independent mechanic where they confirmed that the vehicle was consuming an excessive amount of engine oil. The contact attempted to notify the manufacturer of the failure but received no assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also noticed that while following while his wife was driving the vehicle, a blueish color smoke would emit from the tailpipe. The contact took the vehicle to the dealer where he was given an estimate for an oil consumption test. The contact then took the vehicle to an independent mechanic where they confirmed that the vehicle was consuming an excessive amount of engine oil. The contact attempted to notify the manufacturer of the failure but received no assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also noticed that while following while his wife was driving the vehicle, a blueish color smoke would emit from the tailpipe. The contact took the vehicle to the dealer where he was given an estimate for an oil consumption test. The contact then took the vehicle to an independent mechanic where they confirmed that the vehicle was consuming an excessive amount of engine oil. The contact attempted to notify the manufacturer of the failure but received no assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Mfg Campaign: 11483989
Recall Date: Sep 12, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
extreme oil consumption. Burning oil like crazy and occasional knocking
Corrective Action:
extreme oil consumption. Burning oil like crazy and occasional knocking
Additional Notes:
extreme oil consumption. Burning oil like crazy and occasional knocking
Mfg Campaign: 11483649
Recall Date: Sep 9, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint of the hood of my kia optima started peeling off as of Sept 5th,2022, there are small peelings on top of car and trunk. Took car to mvp paint&body, San Benito, tx to see if I needed to make an appt and he stated that he has dealt with this kind of problem and insurance companies and dealerships are paying for damages. I called Bert Ogden kia in harlingen and they told me there was no paint recall and until I got a letter to bring vehicle and letter. This is my dilemma and will now contact my car insurance carrier, Texas farm bureau, San Benito,tx to see if they can help, I don't want this to get worse and car gets rusty with more problems.
Corrective Action:
Paint of the hood of my kia optima started peeling off as of Sept 5th,2022, there are small peelings on top of car and trunk. Took car to mvp paint&body, San Benito, tx to see if I needed to make an appt and he stated that he has dealt with this kind of problem and insurance companies and dealerships are paying for damages. I called Bert Ogden kia in harlingen and they told me there was no paint recall and until I got a letter to bring vehicle and letter. This is my dilemma and will now contact my car insurance carrier, Texas farm bureau, San Benito,tx to see if they can help, I don't want this to get worse and car gets rusty with more problems.
Additional Notes:
Paint of the hood of my kia optima started peeling off as of Sept 5th,2022, there are small peelings on top of car and trunk. Took car to mvp paint&body, San Benito, tx to see if I needed to make an appt and he stated that he has dealt with this kind of problem and insurance companies and dealerships are paying for damages. I called Bert Ogden kia in harlingen and they told me there was no paint recall and until I got a letter to bring vehicle and letter. This is my dilemma and will now contact my car insurance carrier, Texas farm bureau, San Benito,tx to see if they can help, I don't want this to get worse and car gets rusty with more problems.
Mfg Campaign: 11483703
Recall Date: Sep 9, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car was just confirmed by the dealership it is burning 2 quarts of oil every 1,000 miles. I am consistent with getting oil changes, and just recently, my check oil light would start flickering when I was needing an oil change. It slowly started happening sooner and sooner until the repair shop recommended me to go to the dealership. I was told by the receptionist that this issue did not involve my warranty (which conveniently just expired May 2021) and that I would get my engine replaced if the Oil Consumption test failed. I just brought it in for part 2 and was told this was incorrect and all the repairs would be 100% my responsibility. The service guy told me to constantly add more oil, and if my engine fails CATASTROPHICALLY, Kia might step in to help. I am afraid to drive my car and feel like no one is stepping up to help?!
Corrective Action:
My car was just confirmed by the dealership it is burning 2 quarts of oil every 1,000 miles. I am consistent with getting oil changes, and just recently, my check oil light would start flickering when I was needing an oil change. It slowly started happening sooner and sooner until the repair shop recommended me to go to the dealership. I was told by the receptionist that this issue did not involve my warranty (which conveniently just expired May 2021) and that I would get my engine replaced if the Oil Consumption test failed. I just brought it in for part 2 and was told this was incorrect and all the repairs would be 100% my responsibility. The service guy told me to constantly add more oil, and if my engine fails CATASTROPHICALLY, Kia might step in to help. I am afraid to drive my car and feel like no one is stepping up to help?!
Additional Notes:
My car was just confirmed by the dealership it is burning 2 quarts of oil every 1,000 miles. I am consistent with getting oil changes, and just recently, my check oil light would start flickering when I was needing an oil change. It slowly started happening sooner and sooner until the repair shop recommended me to go to the dealership. I was told by the receptionist that this issue did not involve my warranty (which conveniently just expired May 2021) and that I would get my engine replaced if the Oil Consumption test failed. I just brought it in for part 2 and was told this was incorrect and all the repairs would be 100% my responsibility. The service guy told me to constantly add more oil, and if my engine fails CATASTROPHICALLY, Kia might step in to help. I am afraid to drive my car and feel like no one is stepping up to help?!
Mfg Campaign: 11483440
Recall Date: Sep 8, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Corrective Action:
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Additional Notes:
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Mfg Campaign: 11482922
Recall Date: Sep 5, 2022
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Corrective Action:
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Additional Notes:
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Mfg Campaign: 11482922
Recall Date: Sep 5, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Two of the four window regulators failed. The rear windows fell down within weeks of each other. The car has 46000 miles and the rear windows are rarely used. It appears to be a known defect according to the internet. I contacted Kia and they said to notify NHTSA.
Corrective Action:
Two of the four window regulators failed. The rear windows fell down within weeks of each other. The car has 46000 miles and the rear windows are rarely used. It appears to be a known defect according to the internet. I contacted Kia and they said to notify NHTSA.
Additional Notes:
Two of the four window regulators failed. The rear windows fell down within weeks of each other. The car has 46000 miles and the rear windows are rarely used. It appears to be a known defect according to the internet. I contacted Kia and they said to notify NHTSA.
Mfg Campaign: 11482446
Recall Date: Sep 1, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is a complaint about the paint chipping on my 2016 Kia Optima FE. I drove through some pretty heavy rain in December 2021 and ever since this my front bumper has been chipping away. Every time it rains, the paint chips get even larger. I'm very familiar with the class action lawsuit against Kia for their paint chipping (specifically on the Pearl White cars which is the color of my car). Attached are the pictures I took when it first happened. It is exponentially worse now.
Corrective Action:
This is a complaint about the paint chipping on my 2016 Kia Optima FE. I drove through some pretty heavy rain in December 2021 and ever since this my front bumper has been chipping away. Every time it rains, the paint chips get even larger. I'm very familiar with the class action lawsuit against Kia for their paint chipping (specifically on the Pearl White cars which is the color of my car). Attached are the pictures I took when it first happened. It is exponentially worse now.
Additional Notes:
This is a complaint about the paint chipping on my 2016 Kia Optima FE. I drove through some pretty heavy rain in December 2021 and ever since this my front bumper has been chipping away. Every time it rains, the paint chips get even larger. I'm very familiar with the class action lawsuit against Kia for their paint chipping (specifically on the Pearl White cars which is the color of my car). Attached are the pictures I took when it first happened. It is exponentially worse now.
Mfg Campaign: 11482201
Recall Date: Aug 31, 2022
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also stated that upon depression of the accelerator pedal, the vehicle would independently enter Limp Mode with the check engine warning light illuminated. The contact had the vehicle towed to Quirk Kia Manchester (1300 S Porter St, Manchester, NH 03103) where they initially updated the knock sensor. The contact stated that the failure persisted and the vehicle was towed back to the dealer where the knock sensor was replaced; however, the failure persisted. The contact then took the vehicle to KIA at Nashua (107 Daniel Webster Hwy, Nashua, NH 03060) where he was informed that engine oil had entered into the cylinder head and damaged the spark plugs. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also stated that upon depression of the accelerator pedal, the vehicle would independently enter Limp Mode with the check engine warning light illuminated. The contact had the vehicle towed to Quirk Kia Manchester (1300 S Porter St, Manchester, NH 03103) where they initially updated the knock sensor. The contact stated that the failure persisted and the vehicle was towed back to the dealer where the knock sensor was replaced; however, the failure persisted. The contact then took the vehicle to KIA at Nashua (107 Daniel Webster Hwy, Nashua, NH 03060) where he was informed that engine oil had entered into the cylinder head and damaged the spark plugs. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also stated that upon depression of the accelerator pedal, the vehicle would independently enter Limp Mode with the check engine warning light illuminated. The contact had the vehicle towed to Quirk Kia Manchester (1300 S Porter St, Manchester, NH 03103) where they initially updated the knock sensor. The contact stated that the failure persisted and the vehicle was towed back to the dealer where the knock sensor was replaced; however, the failure persisted. The contact then took the vehicle to KIA at Nashua (107 Daniel Webster Hwy, Nashua, NH 03060) where he was informed that engine oil had entered into the cylinder head and damaged the spark plugs. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 76,000.
Mfg Campaign: 11482007
Recall Date: Aug 30, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also stated that upon depression of the accelerator pedal, the vehicle would independently enter Limp Mode with the check engine warning light illuminated. The contact had the vehicle towed to Quirk Kia Manchester (1300 S Porter St, Manchester, NH 03103) where they initially updated the knock sensor. The contact stated that the failure persisted and the vehicle was towed back to the dealer where the knock sensor was replaced; however, the failure persisted. The contact then took the vehicle to KIA at Nashua (107 Daniel Webster Hwy, Nashua, NH 03060) where he was informed that engine oil had entered into the cylinder head and damaged the spark plugs. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also stated that upon depression of the accelerator pedal, the vehicle would independently enter Limp Mode with the check engine warning light illuminated. The contact had the vehicle towed to Quirk Kia Manchester (1300 S Porter St, Manchester, NH 03103) where they initially updated the knock sensor. The contact stated that the failure persisted and the vehicle was towed back to the dealer where the knock sensor was replaced; however, the failure persisted. The contact then took the vehicle to KIA at Nashua (107 Daniel Webster Hwy, Nashua, NH 03060) where he was informed that engine oil had entered into the cylinder head and damaged the spark plugs. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also stated that upon depression of the accelerator pedal, the vehicle would independently enter Limp Mode with the check engine warning light illuminated. The contact had the vehicle towed to Quirk Kia Manchester (1300 S Porter St, Manchester, NH 03103) where they initially updated the knock sensor. The contact stated that the failure persisted and the vehicle was towed back to the dealer where the knock sensor was replaced; however, the failure persisted. The contact then took the vehicle to KIA at Nashua (107 Daniel Webster Hwy, Nashua, NH 03060) where he was informed that engine oil had entered into the cylinder head and damaged the spark plugs. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 76,000.
Mfg Campaign: 11482007
Recall Date: Aug 30, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windows on my car drop on their own while I am driving. First it happened on the driver's window which surprised me because it was so abrupt, I almost had an accident. I had that one repaired and it happened to the two rear windows. I have a grandson who is a toddler and the first time it happened it was pouring down rain. The baby started screaming from being pelted with rain and I couldn't pull over fast enough. I contacted KIA they referred me to a dealer who wanted $264 to look at it and $600 per window to repair their defect. My mechanic confirmed the problem stating it is a common issue with certain KIA's this one included. The vehicle is available for inspection, but I can't afford to pay the diagnostic fee or fix this. KIA needs to repair their faulty windows.
Corrective Action:
The windows on my car drop on their own while I am driving. First it happened on the driver's window which surprised me because it was so abrupt, I almost had an accident. I had that one repaired and it happened to the two rear windows. I have a grandson who is a toddler and the first time it happened it was pouring down rain. The baby started screaming from being pelted with rain and I couldn't pull over fast enough. I contacted KIA they referred me to a dealer who wanted $264 to look at it and $600 per window to repair their defect. My mechanic confirmed the problem stating it is a common issue with certain KIA's this one included. The vehicle is available for inspection, but I can't afford to pay the diagnostic fee or fix this. KIA needs to repair their faulty windows.
Additional Notes:
The windows on my car drop on their own while I am driving. First it happened on the driver's window which surprised me because it was so abrupt, I almost had an accident. I had that one repaired and it happened to the two rear windows. I have a grandson who is a toddler and the first time it happened it was pouring down rain. The baby started screaming from being pelted with rain and I couldn't pull over fast enough. I contacted KIA they referred me to a dealer who wanted $264 to look at it and $600 per window to repair their defect. My mechanic confirmed the problem stating it is a common issue with certain KIA's this one included. The vehicle is available for inspection, but I can't afford to pay the diagnostic fee or fix this. KIA needs to repair their faulty windows.
Mfg Campaign: 11481832
Recall Date: Aug 29, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine has no leaks but is consuming oil at an alarming rate. Oil must be added every 3 weeks
Corrective Action:
Engine has no leaks but is consuming oil at an alarming rate. Oil must be added every 3 weeks
Additional Notes:
Engine has no leaks but is consuming oil at an alarming rate. Oil must be added every 3 weeks
Mfg Campaign: 11481641
Recall Date: Aug 28, 2022
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the brake pedal was firm while depressed. The vehicle failed to stop immediately. The contact's daughter drove over a curve to stop the vehicle. The contact's daughter pulled into a parking lot and parked the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2016 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the brake pedal was firm while depressed. The vehicle failed to stop immediately. The contact's daughter drove over a curve to stop the vehicle. The contact's daughter pulled into a parking lot and parked the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2016 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the brake pedal was firm while depressed. The vehicle failed to stop immediately. The contact's daughter drove over a curve to stop the vehicle. The contact's daughter pulled into a parking lot and parked the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Mfg Campaign: 11480143
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On July 27, 2022 the oil light on my 2016 KIA Optima came on intermittently. I called the dealership and they told me to have it towed in. So I had it towed to the KIA dealer. The car had only 37,075 miles on it that day. It was not due for an oil change until 39,647! After they had it for a week they told me that it was burning oil. To fix the problem I would have to get a new engine installed! They told me that this was not covered by KIA or my Extended Warranty. They added oil -- that was it. Their recommendation was that I should put oil in it more frequently. So the oil light went off. I read that when cars burn oil inappropriately the residue can affect the engine and other parts. Putting more oil in doesn't solve the problem of excessive oil burning! I am afraid to drive it now. I've read that some vehicles with this problem stop right in the middle of the road. That is dangerous.
Corrective Action:
On July 27, 2022 the oil light on my 2016 KIA Optima came on intermittently. I called the dealership and they told me to have it towed in. So I had it towed to the KIA dealer. The car had only 37,075 miles on it that day. It was not due for an oil change until 39,647! After they had it for a week they told me that it was burning oil. To fix the problem I would have to get a new engine installed! They told me that this was not covered by KIA or my Extended Warranty. They added oil -- that was it. Their recommendation was that I should put oil in it more frequently. So the oil light went off. I read that when cars burn oil inappropriately the residue can affect the engine and other parts. Putting more oil in doesn't solve the problem of excessive oil burning! I am afraid to drive it now. I've read that some vehicles with this problem stop right in the middle of the road. That is dangerous.
Additional Notes:
On July 27, 2022 the oil light on my 2016 KIA Optima came on intermittently. I called the dealership and they told me to have it towed in. So I had it towed to the KIA dealer. The car had only 37,075 miles on it that day. It was not due for an oil change until 39,647! After they had it for a week they told me that it was burning oil. To fix the problem I would have to get a new engine installed! They told me that this was not covered by KIA or my Extended Warranty. They added oil -- that was it. Their recommendation was that I should put oil in it more frequently. So the oil light went off. I read that when cars burn oil inappropriately the residue can affect the engine and other parts. Putting more oil in doesn't solve the problem of excessive oil burning! I am afraid to drive it now. I've read that some vehicles with this problem stop right in the middle of the road. That is dangerous.
Mfg Campaign: 11479359
Recall Date: Aug 15, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury