Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SC336
Recall Date: Feb 17, 2025
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC209
Recall Date: Apr 13, 2021
Consumer Complaints
329 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Im on my 2nd kia and im so over it. I have a 2021 kia seltos and i took it in for the recall and my scheduled maintenance for july 9th 2021, I scheduled my app a week out and i had been noticing my engine running strange off and on for awhile but its a new car so i thought i was being paranoid until i saw the recall. Then the day before my appointment the check engine light comes on. I checked the oil and it didnt even register on the stick, had my dad also check it to confirm! He added 2 quarts to it just to get me to the next day. Take it in and tell them my light has come on now and that its been running rough. When they call they say nothing, pick up my car they tell me nothing! The notes say the piston oil ring was performed? What was performed? It passed the recall test? What are they looking for? Why was my check engine light on?! And then i read in the notes that the oil was dirty and 3/4 of a quart below fill mark. It also says .i have a maintenance package on a new car..i take it in when im supposed to and only to kia. It also said cel is not on at this time and ran fault code "p0011- intake timing over advanced" stored as history and that they cleared dtc reset adaptive values and further diag will bbe required if dtc returns..no one seems concerened why i have a code stored in history or why the light was on one day and off another. It still sounds terrible most of the time and the oil level is magically decreasing and no signs of a leak took it in 10/6/21 and they say they check it out and that nothing is wrong and send me on my way. 12/6/21 go in for oil change multi point inspectionand winterization and they tell me they also need to check a recall...all good again. 12/30/21 driving my car and my check engine light starts flashing while im driving about 55. Its at the shop now! Im beyond stressed and heated over this. I have 2 toddlers i drive around in this car. I need it to be SAFE and RELIABLE! Im paying way to much for this car to be dealing with
Corrective Action:
Im on my 2nd kia and im so over it. I have a 2021 kia seltos and i took it in for the recall and my scheduled maintenance for july 9th 2021, I scheduled my app a week out and i had been noticing my engine running strange off and on for awhile but its a new car so i thought i was being paranoid until i saw the recall. Then the day before my appointment the check engine light comes on. I checked the oil and it didnt even register on the stick, had my dad also check it to confirm! He added 2 quarts to it just to get me to the next day. Take it in and tell them my light has come on now and that its been running rough. When they call they say nothing, pick up my car they tell me nothing! The notes say the piston oil ring was performed? What was performed? It passed the recall test? What are they looking for? Why was my check engine light on?! And then i read in the notes that the oil was dirty and 3/4 of a quart below fill mark. It also says .i have a maintenance package on a new car..i take it in when im supposed to and only to kia. It also said cel is not on at this time and ran fault code "p0011- intake timing over advanced" stored as history and that they cleared dtc reset adaptive values and further diag will bbe required if dtc returns..no one seems concerened why i have a code stored in history or why the light was on one day and off another. It still sounds terrible most of the time and the oil level is magically decreasing and no signs of a leak took it in 10/6/21 and they say they check it out and that nothing is wrong and send me on my way. 12/6/21 go in for oil change multi point inspectionand winterization and they tell me they also need to check a recall...all good again. 12/30/21 driving my car and my check engine light starts flashing while im driving about 55. Its at the shop now! Im beyond stressed and heated over this. I have 2 toddlers i drive around in this car. I need it to be SAFE and RELIABLE! Im paying way to much for this car to be dealing with
Additional Notes:
Im on my 2nd kia and im so over it. I have a 2021 kia seltos and i took it in for the recall and my scheduled maintenance for july 9th 2021, I scheduled my app a week out and i had been noticing my engine running strange off and on for awhile but its a new car so i thought i was being paranoid until i saw the recall. Then the day before my appointment the check engine light comes on. I checked the oil and it didnt even register on the stick, had my dad also check it to confirm! He added 2 quarts to it just to get me to the next day. Take it in and tell them my light has come on now and that its been running rough. When they call they say nothing, pick up my car they tell me nothing! The notes say the piston oil ring was performed? What was performed? It passed the recall test? What are they looking for? Why was my check engine light on?! And then i read in the notes that the oil was dirty and 3/4 of a quart below fill mark. It also says .i have a maintenance package on a new car..i take it in when im supposed to and only to kia. It also said cel is not on at this time and ran fault code "p0011- intake timing over advanced" stored as history and that they cleared dtc reset adaptive values and further diag will bbe required if dtc returns..no one seems concerened why i have a code stored in history or why the light was on one day and off another. It still sounds terrible most of the time and the oil level is magically decreasing and no signs of a leak took it in 10/6/21 and they say they check it out and that nothing is wrong and send me on my way. 12/6/21 go in for oil change multi point inspectionand winterization and they tell me they also need to check a recall...all good again. 12/30/21 driving my car and my check engine light starts flashing while im driving about 55. Its at the shop now! Im beyond stressed and heated over this. I have 2 toddlers i drive around in this car. I need it to be SAFE and RELIABLE! Im paying way to much for this car to be dealing with
Mfg Campaign: 11445627
Recall Date: Dec 30, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entire electrical system (display, gauges, exterior lights, etc.) resets while driving. This may be a one off or may happen several times in a few minutes. The engine never stops running, which is good as this happened in the interstate. In the dark, this could be dangerous as the headlights and taillights go out for a moment. I am not aware if this is easily replicated or if this poses issues to other systems.
Corrective Action:
The entire electrical system (display, gauges, exterior lights, etc.) resets while driving. This may be a one off or may happen several times in a few minutes. The engine never stops running, which is good as this happened in the interstate. In the dark, this could be dangerous as the headlights and taillights go out for a moment. I am not aware if this is easily replicated or if this poses issues to other systems.
Additional Notes:
The entire electrical system (display, gauges, exterior lights, etc.) resets while driving. This may be a one off or may happen several times in a few minutes. The engine never stops running, which is good as this happened in the interstate. In the dark, this could be dangerous as the headlights and taillights go out for a moment. I am not aware if this is easily replicated or if this poses issues to other systems.
Mfg Campaign: 11445378
Recall Date: Dec 29, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car shut off completely while driving without warning. The car was restarted and the check engine light turned on.
Corrective Action:
The car shut off completely while driving without warning. The car was restarted and the check engine light turned on.
Additional Notes:
The car shut off completely while driving without warning. The car was restarted and the check engine light turned on.
Mfg Campaign: 11445029
Recall Date: Dec 27, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Corrective Action:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Additional Notes:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Mfg Campaign: 11444911
Recall Date: Dec 24, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Corrective Action:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Additional Notes:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Mfg Campaign: 11444911
Recall Date: Dec 24, 2021
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Corrective Action:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Additional Notes:
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Mfg Campaign: 11444911
Recall Date: Dec 24, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Corrective Action:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Additional Notes:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Mfg Campaign: 11444562
Recall Date: Dec 21, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Corrective Action:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Additional Notes:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Mfg Campaign: 11444562
Recall Date: Dec 21, 2021
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Corrective Action:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Additional Notes:
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Mfg Campaign: 11444562
Recall Date: Dec 21, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE REQUIRING TRANSMISSION REPLACEMENT. After approximately 17,700 miles the engine surged and the check engine light illuminated. After the vehicle was stopped, the transmission would no go into reverse. Vehicle was towed to Kia dealer service department, Diagnosis was transmission failure requiring complete transmission replacement.
Corrective Action:
TRANSMISSION FAILURE REQUIRING TRANSMISSION REPLACEMENT. After approximately 17,700 miles the engine surged and the check engine light illuminated. After the vehicle was stopped, the transmission would no go into reverse. Vehicle was towed to Kia dealer service department, Diagnosis was transmission failure requiring complete transmission replacement.
Additional Notes:
TRANSMISSION FAILURE REQUIRING TRANSMISSION REPLACEMENT. After approximately 17,700 miles the engine surged and the check engine light illuminated. After the vehicle was stopped, the transmission would no go into reverse. Vehicle was towed to Kia dealer service department, Diagnosis was transmission failure requiring complete transmission replacement.
Mfg Campaign: 11444630
Recall Date: Dec 21, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my car 4 times to the dealer telling them it shut off. N they refused to do more work on the car due to they could not recreate the incident. Means they went ahead and put me in danger.
Corrective Action:
I took my car 4 times to the dealer telling them it shut off. N they refused to do more work on the car due to they could not recreate the incident. Means they went ahead and put me in danger.
Additional Notes:
I took my car 4 times to the dealer telling them it shut off. N they refused to do more work on the car due to they could not recreate the incident. Means they went ahead and put me in danger.
Mfg Campaign: 11443913
Recall Date: Dec 15, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Corrective Action:
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Additional Notes:
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Mfg Campaign: 11443459
Recall Date: Dec 11, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Corrective Action:
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Additional Notes:
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Mfg Campaign: 11443459
Recall Date: Dec 11, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Brand new car on Dec 2020. Second time with a transmission problem. Was repaired at 6500 miles in June of this year. Dealer replaced it with a re-manufactured one. At 9300 miles I was driving in cruise control at about 70 miles per hour for a couple hours and while going up a long hill the transmission started slipping again and rpms went from 2000 to 4000 while it was trying to shift. The car began to shudder just like back it june so I knew the transmission was going. I slowed down and pulled off highway as the transmission continued to slip and had no power to go above 20 mph. I saw a parking lot up the hill to pull over at to be more safe off the highway and the rpms went up to 6000 and barely moved car then it caught and lurched the car forward and I almost hit the sign in the parking lot. I waited over 3 hours for a tow truck and after car cooled it did move enough to get it near the tow truck to be pulled up on the flatbed. This car needs a beefier transmission or some kind of cooler or warning light to prevent accidents. When is it a lemon and due for recall??
Corrective Action:
Brand new car on Dec 2020. Second time with a transmission problem. Was repaired at 6500 miles in June of this year. Dealer replaced it with a re-manufactured one. At 9300 miles I was driving in cruise control at about 70 miles per hour for a couple hours and while going up a long hill the transmission started slipping again and rpms went from 2000 to 4000 while it was trying to shift. The car began to shudder just like back it june so I knew the transmission was going. I slowed down and pulled off highway as the transmission continued to slip and had no power to go above 20 mph. I saw a parking lot up the hill to pull over at to be more safe off the highway and the rpms went up to 6000 and barely moved car then it caught and lurched the car forward and I almost hit the sign in the parking lot. I waited over 3 hours for a tow truck and after car cooled it did move enough to get it near the tow truck to be pulled up on the flatbed. This car needs a beefier transmission or some kind of cooler or warning light to prevent accidents. When is it a lemon and due for recall??
Additional Notes:
Brand new car on Dec 2020. Second time with a transmission problem. Was repaired at 6500 miles in June of this year. Dealer replaced it with a re-manufactured one. At 9300 miles I was driving in cruise control at about 70 miles per hour for a couple hours and while going up a long hill the transmission started slipping again and rpms went from 2000 to 4000 while it was trying to shift. The car began to shudder just like back it june so I knew the transmission was going. I slowed down and pulled off highway as the transmission continued to slip and had no power to go above 20 mph. I saw a parking lot up the hill to pull over at to be more safe off the highway and the rpms went up to 6000 and barely moved car then it caught and lurched the car forward and I almost hit the sign in the parking lot. I waited over 3 hours for a tow truck and after car cooled it did move enough to get it near the tow truck to be pulled up on the flatbed. This car needs a beefier transmission or some kind of cooler or warning light to prevent accidents. When is it a lemon and due for recall??
Mfg Campaign: 11442431
Recall Date: Dec 2, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine shut off while driving.
Corrective Action:
The engine shut off while driving.
Additional Notes:
The engine shut off while driving.
Mfg Campaign: 11439455
Recall Date: Nov 5, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car was stolen. No alarm sounded when window broken in front-passenger side. Car was locked and alarm set. It has come to my attention through various news outlets and via class-action lawsuit filed in Milwaukee, WI that there is a security flaw in Kia’s vehicles dating 2011-present.
Corrective Action:
My car was stolen. No alarm sounded when window broken in front-passenger side. Car was locked and alarm set. It has come to my attention through various news outlets and via class-action lawsuit filed in Milwaukee, WI that there is a security flaw in Kia’s vehicles dating 2011-present.
Additional Notes:
My car was stolen. No alarm sounded when window broken in front-passenger side. Car was locked and alarm set. It has come to my attention through various news outlets and via class-action lawsuit filed in Milwaukee, WI that there is a security flaw in Kia’s vehicles dating 2011-present.
Mfg Campaign: 11439111
Recall Date: Nov 2, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
21V-259 recall for inconsistent heat treating process for piston oil rings. The dates for use of the recalled piston rings Nov 20,1019 -Oct 15, 2020. My Seltos was in production at the time the damaged oil rings were used. I took my Seltos in for the repair, MY VEHICLE WAS NOT repaired. A vibration test was done and a program update was installed to detect vibration. The vehicle still has the recalled damaged oil rings. The vehicle stalls out, runs rough and continues to worsen. The first engine start up is the worst for engine noise and running rough. I expressed my concerns to the dealership, a vibration test with program software uploaded isn't a repair. Asked when will then piston rings be replaced? They stated they didn't know of that any such repair and my car is repaired. Yet it still stalls, continues to runs rough and worsening, oil check has grit feelin it. So I guess I wait till the engine stalls causing a wreck or the vehicle ignites into flames. I'm scared to drive the car and financially stuck with it because no one is willing to do anything more than what's been done. This is not fair and shouldn't be an acceptable outcome for a safety recall, as the issue of safety has not been addressed.
Corrective Action:
21V-259 recall for inconsistent heat treating process for piston oil rings. The dates for use of the recalled piston rings Nov 20,1019 -Oct 15, 2020. My Seltos was in production at the time the damaged oil rings were used. I took my Seltos in for the repair, MY VEHICLE WAS NOT repaired. A vibration test was done and a program update was installed to detect vibration. The vehicle still has the recalled damaged oil rings. The vehicle stalls out, runs rough and continues to worsen. The first engine start up is the worst for engine noise and running rough. I expressed my concerns to the dealership, a vibration test with program software uploaded isn't a repair. Asked when will then piston rings be replaced? They stated they didn't know of that any such repair and my car is repaired. Yet it still stalls, continues to runs rough and worsening, oil check has grit feelin it. So I guess I wait till the engine stalls causing a wreck or the vehicle ignites into flames. I'm scared to drive the car and financially stuck with it because no one is willing to do anything more than what's been done. This is not fair and shouldn't be an acceptable outcome for a safety recall, as the issue of safety has not been addressed.
Additional Notes:
21V-259 recall for inconsistent heat treating process for piston oil rings. The dates for use of the recalled piston rings Nov 20,1019 -Oct 15, 2020. My Seltos was in production at the time the damaged oil rings were used. I took my Seltos in for the repair, MY VEHICLE WAS NOT repaired. A vibration test was done and a program update was installed to detect vibration. The vehicle still has the recalled damaged oil rings. The vehicle stalls out, runs rough and continues to worsen. The first engine start up is the worst for engine noise and running rough. I expressed my concerns to the dealership, a vibration test with program software uploaded isn't a repair. Asked when will then piston rings be replaced? They stated they didn't know of that any such repair and my car is repaired. Yet it still stalls, continues to runs rough and worsening, oil check has grit feelin it. So I guess I wait till the engine stalls causing a wreck or the vehicle ignites into flames. I'm scared to drive the car and financially stuck with it because no one is willing to do anything more than what's been done. This is not fair and shouldn't be an acceptable outcome for a safety recall, as the issue of safety has not been addressed.
Mfg Campaign: 11438190
Recall Date: Oct 26, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My locked Kia Seltos was stolen from my driveway while I was home. No alarm went off despite a broken window. This is a major problem with Kia/hyundai vehicles in Milwaukee where thieves are plugging in USB devices that start the car. Kia knows about the issue (look up news reports in Milwaukee) but is doing nothing to solve it. No recall! Now I have no car and Kia won’t compensate me at all.
Corrective Action:
My locked Kia Seltos was stolen from my driveway while I was home. No alarm went off despite a broken window. This is a major problem with Kia/hyundai vehicles in Milwaukee where thieves are plugging in USB devices that start the car. Kia knows about the issue (look up news reports in Milwaukee) but is doing nothing to solve it. No recall! Now I have no car and Kia won’t compensate me at all.
Additional Notes:
My locked Kia Seltos was stolen from my driveway while I was home. No alarm went off despite a broken window. This is a major problem with Kia/hyundai vehicles in Milwaukee where thieves are plugging in USB devices that start the car. Kia knows about the issue (look up news reports in Milwaukee) but is doing nothing to solve it. No recall! Now I have no car and Kia won’t compensate me at all.
Mfg Campaign: 11434638
Recall Date: Sep 28, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact took the vehicle to the local dealer, where the vehicle was inspected. The contact was informed that the vehicle was okay to drive. The contact stated on 9/26/2021 while starting the vehicle, the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact not to drive the vehicle. The vehicle was not diagnosed or repaired. The contact was unable to reach a representative with the manufacturer. The failure mileage was approximately 7,350.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact took the vehicle to the local dealer, where the vehicle was inspected. The contact was informed that the vehicle was okay to drive. The contact stated on 9/26/2021 while starting the vehicle, the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact not to drive the vehicle. The vehicle was not diagnosed or repaired. The contact was unable to reach a representative with the manufacturer. The failure mileage was approximately 7,350.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine). The contact took the vehicle to the local dealer, where the vehicle was inspected. The contact was informed that the vehicle was okay to drive. The contact stated on 9/26/2021 while starting the vehicle, the check engine warning light was illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact not to drive the vehicle. The vehicle was not diagnosed or repaired. The contact was unable to reach a representative with the manufacturer. The failure mileage was approximately 7,350.
Mfg Campaign: 11434470
Recall Date: Sep 27, 2021
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The seatbelt holder clip on the back seat backrest does not retain seat bely when backrest is folded down so the seat belt gets caught in the backrest latch when returning backrest to upright. This causes damage to seatbelt which could compromise it during an accident.
Corrective Action:
The seatbelt holder clip on the back seat backrest does not retain seat bely when backrest is folded down so the seat belt gets caught in the backrest latch when returning backrest to upright. This causes damage to seatbelt which could compromise it during an accident.
Additional Notes:
The seatbelt holder clip on the back seat backrest does not retain seat bely when backrest is folded down so the seat belt gets caught in the backrest latch when returning backrest to upright. This causes damage to seatbelt which could compromise it during an accident.
Mfg Campaign: 11434236
Recall Date: Sep 24, 2021
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