Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SC336
Recall Date: Feb 17, 2025
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC209
Recall Date: Apr 13, 2021
Consumer Complaints
329 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle was stolen by the Milwaukee KiA Boyz. Found damaged and will take up to 3 months to get parts due to number of KIAs being stolen. My car was taken at 915 am in my employee parking lot which is an assisted living and memory care community. We have kids scoping our parking lot and targeting cars. This has become a bigger issue than just a car being stolen. This is a personal safety issue as well as a community safety and risk issue
Corrective Action:
My vehicle was stolen by the Milwaukee KiA Boyz. Found damaged and will take up to 3 months to get parts due to number of KIAs being stolen. My car was taken at 915 am in my employee parking lot which is an assisted living and memory care community. We have kids scoping our parking lot and targeting cars. This has become a bigger issue than just a car being stolen. This is a personal safety issue as well as a community safety and risk issue
Additional Notes:
My vehicle was stolen by the Milwaukee KiA Boyz. Found damaged and will take up to 3 months to get parts due to number of KIAs being stolen. My car was taken at 915 am in my employee parking lot which is an assisted living and memory care community. We have kids scoping our parking lot and targeting cars. This has become a bigger issue than just a car being stolen. This is a personal safety issue as well as a community safety and risk issue
Mfg Campaign: 11429139
Recall Date: Aug 14, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
on June 21st I took my car to be inspected for a recall on the engine. I was told it would take 1-2 hours, it took a total of 6. When I picked up the car not one person explained to me what was done, if my car passed the inspection or if work was done. On July 11th my car stalled on a main street with my child in the car. The oil light, check-engine light and battery light all turned on. On July 13th I took my car back to Kia where they had it for 5 hours. They told me the car had zero oil in it and accused me of not getting frequent routine oil changes, although I have taken my vehicle for every single one, except for the one needed in about 700 miles. Instead of performing the oil change, they topped off the oil and stated I needed to drive it for another 1000 miles so they can examine it again and do that a total of 3 times. They admitted what my car is experiencing is signs of the recall, but they can not just request that I receive an engine replacement. When I mentioned the risk of the car catching on fire and my concerns, the service associate replied, "That is not likely to happen", as if that is supposed to make me feel better. My vehicle does not drive well and honestly, it is terrifying to drive, but it is my only car. Since leaving the dealer on the 13th, my car has a hard time making it to 40 MPH and the RPM sometimes goes to 6 while slowly trying to get to 40 MPH. It has stalled again and sounds very loud while running. My gas also gets used extremely fast, a tank used to last me about 2 weeks and now sometimes it barely lasts a week. I have reached out to Kia customer service multiple times, but I do not get a response.
Corrective Action:
on June 21st I took my car to be inspected for a recall on the engine. I was told it would take 1-2 hours, it took a total of 6. When I picked up the car not one person explained to me what was done, if my car passed the inspection or if work was done. On July 11th my car stalled on a main street with my child in the car. The oil light, check-engine light and battery light all turned on. On July 13th I took my car back to Kia where they had it for 5 hours. They told me the car had zero oil in it and accused me of not getting frequent routine oil changes, although I have taken my vehicle for every single one, except for the one needed in about 700 miles. Instead of performing the oil change, they topped off the oil and stated I needed to drive it for another 1000 miles so they can examine it again and do that a total of 3 times. They admitted what my car is experiencing is signs of the recall, but they can not just request that I receive an engine replacement. When I mentioned the risk of the car catching on fire and my concerns, the service associate replied, "That is not likely to happen", as if that is supposed to make me feel better. My vehicle does not drive well and honestly, it is terrifying to drive, but it is my only car. Since leaving the dealer on the 13th, my car has a hard time making it to 40 MPH and the RPM sometimes goes to 6 while slowly trying to get to 40 MPH. It has stalled again and sounds very loud while running. My gas also gets used extremely fast, a tank used to last me about 2 weeks and now sometimes it barely lasts a week. I have reached out to Kia customer service multiple times, but I do not get a response.
Additional Notes:
on June 21st I took my car to be inspected for a recall on the engine. I was told it would take 1-2 hours, it took a total of 6. When I picked up the car not one person explained to me what was done, if my car passed the inspection or if work was done. On July 11th my car stalled on a main street with my child in the car. The oil light, check-engine light and battery light all turned on. On July 13th I took my car back to Kia where they had it for 5 hours. They told me the car had zero oil in it and accused me of not getting frequent routine oil changes, although I have taken my vehicle for every single one, except for the one needed in about 700 miles. Instead of performing the oil change, they topped off the oil and stated I needed to drive it for another 1000 miles so they can examine it again and do that a total of 3 times. They admitted what my car is experiencing is signs of the recall, but they can not just request that I receive an engine replacement. When I mentioned the risk of the car catching on fire and my concerns, the service associate replied, "That is not likely to happen", as if that is supposed to make me feel better. My vehicle does not drive well and honestly, it is terrifying to drive, but it is my only car. Since leaving the dealer on the 13th, my car has a hard time making it to 40 MPH and the RPM sometimes goes to 6 while slowly trying to get to 40 MPH. It has stalled again and sounds very loud while running. My gas also gets used extremely fast, a tank used to last me about 2 weeks and now sometimes it barely lasts a week. I have reached out to Kia customer service multiple times, but I do not get a response.
Mfg Campaign: 11428030
Recall Date: Aug 6, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased the vehicle in March 2021. Within a week I heard a tapping or vibrating noise from rear seat. Most recently while driving less than 10 mph over a speed bump or moving in line at a gas station I hear a grinding crunching kind of sound from the front of the vehicle. While driving on the interstate there's a weird vibration feeling on the gas pedal.
Corrective Action:
I purchased the vehicle in March 2021. Within a week I heard a tapping or vibrating noise from rear seat. Most recently while driving less than 10 mph over a speed bump or moving in line at a gas station I hear a grinding crunching kind of sound from the front of the vehicle. While driving on the interstate there's a weird vibration feeling on the gas pedal.
Additional Notes:
I purchased the vehicle in March 2021. Within a week I heard a tapping or vibrating noise from rear seat. Most recently while driving less than 10 mph over a speed bump or moving in line at a gas station I hear a grinding crunching kind of sound from the front of the vehicle. While driving on the interstate there's a weird vibration feeling on the gas pedal.
Mfg Campaign: 11427089
Recall Date: Jul 29, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Extreme design flaw, and security subpar security measures on this vehicle. My car was stolen last night because Kia's have been easy to steal. These design flaws are posing significant safety measures. Not to mention inconvenience to myself and others who have to deal with contacting insurance, getting a rental, and or finding a new car. This needs to be fixed asap. Vehicle theft for Kia and Hyundai have been up over 2500% since this time last year! Recall your cars and fix it!!!! Because of this I will never lease another Kia again.
Corrective Action:
Extreme design flaw, and security subpar security measures on this vehicle. My car was stolen last night because Kia's have been easy to steal. These design flaws are posing significant safety measures. Not to mention inconvenience to myself and others who have to deal with contacting insurance, getting a rental, and or finding a new car. This needs to be fixed asap. Vehicle theft for Kia and Hyundai have been up over 2500% since this time last year! Recall your cars and fix it!!!! Because of this I will never lease another Kia again.
Additional Notes:
Extreme design flaw, and security subpar security measures on this vehicle. My car was stolen last night because Kia's have been easy to steal. These design flaws are posing significant safety measures. Not to mention inconvenience to myself and others who have to deal with contacting insurance, getting a rental, and or finding a new car. This needs to be fixed asap. Vehicle theft for Kia and Hyundai have been up over 2500% since this time last year! Recall your cars and fix it!!!! Because of this I will never lease another Kia again.
Mfg Campaign: 11425824
Recall Date: Jul 21, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Spontaneously Burst into flames. Was completely destroyed. I’ll have to send pics if car tomorrow when I can get into the impound.
Corrective Action:
Spontaneously Burst into flames. Was completely destroyed. I’ll have to send pics if car tomorrow when I can get into the impound.
Additional Notes:
Spontaneously Burst into flames. Was completely destroyed. I’ll have to send pics if car tomorrow when I can get into the impound.
Mfg Campaign: 11425355
Recall Date: Jul 18, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact stated that while driving at various speeds, the vehicle was driving very rough and stalled. The vehicle was taken to the local dealer who diagnosed that there was no oil was present in the engine. The contact was informed that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The contact later received a recall notification for the failure that had occurred. The manufacturer was notified of the failure. The failure mileage was 24,000.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact stated that while driving at various speeds, the vehicle was driving very rough and stalled. The vehicle was taken to the local dealer who diagnosed that there was no oil was present in the engine. The contact was informed that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The contact later received a recall notification for the failure that had occurred. The manufacturer was notified of the failure. The failure mileage was 24,000.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact stated that while driving at various speeds, the vehicle was driving very rough and stalled. The vehicle was taken to the local dealer who diagnosed that there was no oil was present in the engine. The contact was informed that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The contact later received a recall notification for the failure that had occurred. The manufacturer was notified of the failure. The failure mileage was 24,000.
Mfg Campaign: 11423053
Recall Date: Jul 1, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Potential Consequences:
Driving on a busy 4 lane highway where everyone was going over 70mph. Car began to shudder in the transmission and lost most of its power. Rpms went up to 3 or 4 thousand when stepping on gas to pull out out fast traffic and wouldn't go above 35 mph. Had to slowly pull out of traffic with hazards on at 30mph with cars flying by in both sides. Finally got to breakdown lane after a mile and tried to use sport shift mode to try other gears. Car wouldn't go above 30 mph and rpms went up to 4000. Luckily there was a rest area 500 feet off the highway. Pulled in there to look at transmission oil dipstick but couldn't find it. Spent over 2 hours trying to get Kia roadside assistance towed to a LOCAL Kia dealer but none had loaners to give so had to use my AAA to tow it to my dealer where I bought it. Hopefully I will get reimbursed for the tow I had to pay for. Still waiting for my service department to fix it. They tried to drive it and confirmed the transmission is gone. The car ONLY has 6500 MILES ON IT!!!!!! No warning light came on to know problems were present. Very dangerous.... Kia needs to have a transmission oil cooler or a warning light installed so this can't happen again!!!!
Corrective Action:
Driving on a busy 4 lane highway where everyone was going over 70mph. Car began to shudder in the transmission and lost most of its power. Rpms went up to 3 or 4 thousand when stepping on gas to pull out out fast traffic and wouldn't go above 35 mph. Had to slowly pull out of traffic with hazards on at 30mph with cars flying by in both sides. Finally got to breakdown lane after a mile and tried to use sport shift mode to try other gears. Car wouldn't go above 30 mph and rpms went up to 4000. Luckily there was a rest area 500 feet off the highway. Pulled in there to look at transmission oil dipstick but couldn't find it. Spent over 2 hours trying to get Kia roadside assistance towed to a LOCAL Kia dealer but none had loaners to give so had to use my AAA to tow it to my dealer where I bought it. Hopefully I will get reimbursed for the tow I had to pay for. Still waiting for my service department to fix it. They tried to drive it and confirmed the transmission is gone. The car ONLY has 6500 MILES ON IT!!!!!! No warning light came on to know problems were present. Very dangerous.... Kia needs to have a transmission oil cooler or a warning light installed so this can't happen again!!!!
Additional Notes:
Driving on a busy 4 lane highway where everyone was going over 70mph. Car began to shudder in the transmission and lost most of its power. Rpms went up to 3 or 4 thousand when stepping on gas to pull out out fast traffic and wouldn't go above 35 mph. Had to slowly pull out of traffic with hazards on at 30mph with cars flying by in both sides. Finally got to breakdown lane after a mile and tried to use sport shift mode to try other gears. Car wouldn't go above 30 mph and rpms went up to 4000. Luckily there was a rest area 500 feet off the highway. Pulled in there to look at transmission oil dipstick but couldn't find it. Spent over 2 hours trying to get Kia roadside assistance towed to a LOCAL Kia dealer but none had loaners to give so had to use my AAA to tow it to my dealer where I bought it. Hopefully I will get reimbursed for the tow I had to pay for. Still waiting for my service department to fix it. They tried to drive it and confirmed the transmission is gone. The car ONLY has 6500 MILES ON IT!!!!!! No warning light came on to know problems were present. Very dangerous.... Kia needs to have a transmission oil cooler or a warning light installed so this can't happen again!!!!
Mfg Campaign: 11422265
Recall Date: Jun 25, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA campaign number: 21V259000 (engine) however when attempting to schedule the recall repair appointment with the local dealer they were not attempting to schedule the repair appointment in a timely manner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA campaign number: 21V259000 (engine) however when attempting to schedule the recall repair appointment with the local dealer they were not attempting to schedule the repair appointment in a timely manner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA campaign number: 21V259000 (engine) however when attempting to schedule the recall repair appointment with the local dealer they were not attempting to schedule the repair appointment in a timely manner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11421975
Recall Date: Jun 23, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’m making a complaint because a Driver hit the front side of my vehicle on the drivers side, and gave me all there information. No police was called because the damage to my vehicle wasn’t bad. So the driver knew it was their fault and gave there information. When it was time to call there insurance company, the driver of the other vehicle change their story and said that my car hit there vehicle and now the insurance company is saying that they are not allowable for the damages. They also noted that since there were no witnesses and no cameras or police report, then it’s just “he” says “she” says kind of issue. If this driver knew it wasn’t their fault then why did they give all their private information to a total stranger if they didn’t cause the accident.
Corrective Action:
I’m making a complaint because a Driver hit the front side of my vehicle on the drivers side, and gave me all there information. No police was called because the damage to my vehicle wasn’t bad. So the driver knew it was their fault and gave there information. When it was time to call there insurance company, the driver of the other vehicle change their story and said that my car hit there vehicle and now the insurance company is saying that they are not allowable for the damages. They also noted that since there were no witnesses and no cameras or police report, then it’s just “he” says “she” says kind of issue. If this driver knew it wasn’t their fault then why did they give all their private information to a total stranger if they didn’t cause the accident.
Additional Notes:
I’m making a complaint because a Driver hit the front side of my vehicle on the drivers side, and gave me all there information. No police was called because the damage to my vehicle wasn’t bad. So the driver knew it was their fault and gave there information. When it was time to call there insurance company, the driver of the other vehicle change their story and said that my car hit there vehicle and now the insurance company is saying that they are not allowable for the damages. They also noted that since there were no witnesses and no cameras or police report, then it’s just “he” says “she” says kind of issue. If this driver knew it wasn’t their fault then why did they give all their private information to a total stranger if they didn’t cause the accident.
Mfg Campaign: 11421272
Recall Date: Jun 17, 2021
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Corrective Action:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Additional Notes:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Mfg Campaign: 11419720
Recall Date: Jun 4, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Corrective Action:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Additional Notes:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Mfg Campaign: 11419720
Recall Date: Jun 4, 2021
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Corrective Action:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Additional Notes:
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
Mfg Campaign: 11419720
Recall Date: Jun 4, 2021
Kia America, Inc.
Defect Description:
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Potential Consequences:
Driving on highway, water truck lost its load. 2 thousand gallon water tank slammed into side of Kia Side airbag did not deploy
Corrective Action:
Driving on highway, water truck lost its load. 2 thousand gallon water tank slammed into side of Kia Side airbag did not deploy
Additional Notes:
Driving on highway, water truck lost its load. 2 thousand gallon water tank slammed into side of Kia Side airbag did not deploy
Mfg Campaign: 11417736
Recall Date: May 19, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE CONTACT OWNS A 2021 KIA SELTOS. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR AN OIL CHANGE, SHE WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL AND THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 21V259000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,122.
Corrective Action:
THE CONTACT OWNS A 2021 KIA SELTOS. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR AN OIL CHANGE, SHE WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL AND THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 21V259000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,122.
Additional Notes:
THE CONTACT OWNS A 2021 KIA SELTOS. THE CONTACT STATED THAT WHEN SHE TOOK HER VEHICLE IN FOR AN OIL CHANGE, SHE WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL AND THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 21V259000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,122.
Mfg Campaign: 11417606
Recall Date: May 18, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ON 05/03/21 APPROX. 2:40 PM CT I WAS EXCELLING TO ENTER HIGHWAY MOPAC NORTH; AUSTIN, TX; WHEN MY CAR BECAME SLUGGISH; I PULLED OVER, TO SHOULDER, IRONICALLY TX ROADSIDE ASSITANCE PULLED IN BEHIND ME - WE COULDN'T DETERMINE THE ISSUE - I WAS EXITING THE NEXT EXIT DRIVING TO JIFFY LUBE ON ANDERSON/SPICEWOOD; DIALOGUE SCREEN STATING ISSUE RE: DIAGNOSTIC COMPUTER; GAVE TWO OPTIONS SCHEDULE APPT. OR CALL ROADSIDE ASSISTANCE. TURNING INTO JIFFY LUBE, THE CAR BECAME SLUGGISH, THE CAR WOULDN'T REVERSE FROM THE JIFFY LUBE BAY. JIFFY LUBE MECHANIC RAN A DIAGNOSTIC. I CONTACTED KIA, PROVIDED: P0601 INTERNAL CONTROL, MODULE MEMORY. VEHICLE TOWED TO KIA. NO INFORMATION FROM KIA ON 05/03/2021. WHEN I CALLED ON 05/04/2021 I WAS INFORMED "THERE'S A RECALL FOR THE TRANSMISSION COMPUTER"; I MENTIONED I HADN'T RECEIVED ANYTHING; SHAWN KIA SERVICE SAID 'OH, NO...WE WOULD CHECK IT WHEN YOU COME IN FOR SERVICE"...CRAZY THOUGHT I WAS ON MY WAY TO DENVER, CO...HUMM...POSSIBILITY OF BEING STRANDED ON A CO PASS... CALLED ON 05/05/21 NEED TO GET A NEW COMPUTER TO SEE IF THE PROBLEM IS MY COMPUTER; WON'T BE FOR 2 DAYS; ONLY 1 SELTOS COMPUTER AVAILABLE IN THE US. 05/10/21 CALL KIA TO FIND OUT THAT IT WASN'T THE COMPUTER; MAYBE THE CLUTCH, PULLING TRANSMISSION NOW; DON'T HAVE A LOANER AND CAN'T PROVIDE ANY ASSISTANCE. THEY SHOULD KNOW SOMETHING BY 05/13/21..NO CALL ON WED. 05/13/21; UNABLE TO REACH SHAWN IN SERVICE AND BEN, GM ON 05/13/21. I MADE 2 CALLS PER DAY TO KIA; THE SYSTEM WILL ONLY ALLOW ME TO UPLOAD ONLY 5 DOCUMENTS; I HAVE SCREENSHOTS OF EVERY CALL MADE AND RECEIVED TO/FROM KIA.
Corrective Action:
ON 05/03/21 APPROX. 2:40 PM CT I WAS EXCELLING TO ENTER HIGHWAY MOPAC NORTH; AUSTIN, TX; WHEN MY CAR BECAME SLUGGISH; I PULLED OVER, TO SHOULDER, IRONICALLY TX ROADSIDE ASSITANCE PULLED IN BEHIND ME - WE COULDN'T DETERMINE THE ISSUE - I WAS EXITING THE NEXT EXIT DRIVING TO JIFFY LUBE ON ANDERSON/SPICEWOOD; DIALOGUE SCREEN STATING ISSUE RE: DIAGNOSTIC COMPUTER; GAVE TWO OPTIONS SCHEDULE APPT. OR CALL ROADSIDE ASSISTANCE. TURNING INTO JIFFY LUBE, THE CAR BECAME SLUGGISH, THE CAR WOULDN'T REVERSE FROM THE JIFFY LUBE BAY. JIFFY LUBE MECHANIC RAN A DIAGNOSTIC. I CONTACTED KIA, PROVIDED: P0601 INTERNAL CONTROL, MODULE MEMORY. VEHICLE TOWED TO KIA. NO INFORMATION FROM KIA ON 05/03/2021. WHEN I CALLED ON 05/04/2021 I WAS INFORMED "THERE'S A RECALL FOR THE TRANSMISSION COMPUTER"; I MENTIONED I HADN'T RECEIVED ANYTHING; SHAWN KIA SERVICE SAID 'OH, NO...WE WOULD CHECK IT WHEN YOU COME IN FOR SERVICE"...CRAZY THOUGHT I WAS ON MY WAY TO DENVER, CO...HUMM...POSSIBILITY OF BEING STRANDED ON A CO PASS... CALLED ON 05/05/21 NEED TO GET A NEW COMPUTER TO SEE IF THE PROBLEM IS MY COMPUTER; WON'T BE FOR 2 DAYS; ONLY 1 SELTOS COMPUTER AVAILABLE IN THE US. 05/10/21 CALL KIA TO FIND OUT THAT IT WASN'T THE COMPUTER; MAYBE THE CLUTCH, PULLING TRANSMISSION NOW; DON'T HAVE A LOANER AND CAN'T PROVIDE ANY ASSISTANCE. THEY SHOULD KNOW SOMETHING BY 05/13/21..NO CALL ON WED. 05/13/21; UNABLE TO REACH SHAWN IN SERVICE AND BEN, GM ON 05/13/21. I MADE 2 CALLS PER DAY TO KIA; THE SYSTEM WILL ONLY ALLOW ME TO UPLOAD ONLY 5 DOCUMENTS; I HAVE SCREENSHOTS OF EVERY CALL MADE AND RECEIVED TO/FROM KIA.
Additional Notes:
ON 05/03/21 APPROX. 2:40 PM CT I WAS EXCELLING TO ENTER HIGHWAY MOPAC NORTH; AUSTIN, TX; WHEN MY CAR BECAME SLUGGISH; I PULLED OVER, TO SHOULDER, IRONICALLY TX ROADSIDE ASSITANCE PULLED IN BEHIND ME - WE COULDN'T DETERMINE THE ISSUE - I WAS EXITING THE NEXT EXIT DRIVING TO JIFFY LUBE ON ANDERSON/SPICEWOOD; DIALOGUE SCREEN STATING ISSUE RE: DIAGNOSTIC COMPUTER; GAVE TWO OPTIONS SCHEDULE APPT. OR CALL ROADSIDE ASSISTANCE. TURNING INTO JIFFY LUBE, THE CAR BECAME SLUGGISH, THE CAR WOULDN'T REVERSE FROM THE JIFFY LUBE BAY. JIFFY LUBE MECHANIC RAN A DIAGNOSTIC. I CONTACTED KIA, PROVIDED: P0601 INTERNAL CONTROL, MODULE MEMORY. VEHICLE TOWED TO KIA. NO INFORMATION FROM KIA ON 05/03/2021. WHEN I CALLED ON 05/04/2021 I WAS INFORMED "THERE'S A RECALL FOR THE TRANSMISSION COMPUTER"; I MENTIONED I HADN'T RECEIVED ANYTHING; SHAWN KIA SERVICE SAID 'OH, NO...WE WOULD CHECK IT WHEN YOU COME IN FOR SERVICE"...CRAZY THOUGHT I WAS ON MY WAY TO DENVER, CO...HUMM...POSSIBILITY OF BEING STRANDED ON A CO PASS... CALLED ON 05/05/21 NEED TO GET A NEW COMPUTER TO SEE IF THE PROBLEM IS MY COMPUTER; WON'T BE FOR 2 DAYS; ONLY 1 SELTOS COMPUTER AVAILABLE IN THE US. 05/10/21 CALL KIA TO FIND OUT THAT IT WASN'T THE COMPUTER; MAYBE THE CLUTCH, PULLING TRANSMISSION NOW; DON'T HAVE A LOANER AND CAN'T PROVIDE ANY ASSISTANCE. THEY SHOULD KNOW SOMETHING BY 05/13/21..NO CALL ON WED. 05/13/21; UNABLE TO REACH SHAWN IN SERVICE AND BEN, GM ON 05/13/21. I MADE 2 CALLS PER DAY TO KIA; THE SYSTEM WILL ONLY ALLOW ME TO UPLOAD ONLY 5 DOCUMENTS; I HAVE SCREENSHOTS OF EVERY CALL MADE AND RECEIVED TO/FROM KIA.
Mfg Campaign: 11416394
Recall Date: May 13, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR IS UNABLE TO SHIFT INTO DRIVE OR PARK. IT TAKES RELEASING THE SHIFT LOCK TO MAKE IT GET INTO REVERSE OR NEUTRAL AND A VERY SPECIFIC SEQUENCE TO ACCIDENTALLY GET IT INTO PARK. AFTER TRYING TO PARALLEL PARK INTO A SPOT, THE CAR BECAME STUCK IN REVERSE AND COULD NOT BE MANEUVERED. IT WAS ONLY ABLE TO ROLL DOWNHILL IN NEUTRAL OR REVERSE WITH POWER, BOTH OF WHICH WOULD HAVE LED TO A COLLISION. THE VEHICLE WAS STATIONARY ON THE CITY STREET AND BLOCKED TRAFFIC, ESPECIALLY PROBLEMATIC DURING THE SNOW STORM. I RECEIVED THE CAR BACK FROM THE DEALER 3 DAYS PRIOR FROM A TRANSMISSION REPLACEMENT AND SEEMS TO BE A PROBLEM IN THE SAME VEIN.
Corrective Action:
THE CAR IS UNABLE TO SHIFT INTO DRIVE OR PARK. IT TAKES RELEASING THE SHIFT LOCK TO MAKE IT GET INTO REVERSE OR NEUTRAL AND A VERY SPECIFIC SEQUENCE TO ACCIDENTALLY GET IT INTO PARK. AFTER TRYING TO PARALLEL PARK INTO A SPOT, THE CAR BECAME STUCK IN REVERSE AND COULD NOT BE MANEUVERED. IT WAS ONLY ABLE TO ROLL DOWNHILL IN NEUTRAL OR REVERSE WITH POWER, BOTH OF WHICH WOULD HAVE LED TO A COLLISION. THE VEHICLE WAS STATIONARY ON THE CITY STREET AND BLOCKED TRAFFIC, ESPECIALLY PROBLEMATIC DURING THE SNOW STORM. I RECEIVED THE CAR BACK FROM THE DEALER 3 DAYS PRIOR FROM A TRANSMISSION REPLACEMENT AND SEEMS TO BE A PROBLEM IN THE SAME VEIN.
Additional Notes:
THE CAR IS UNABLE TO SHIFT INTO DRIVE OR PARK. IT TAKES RELEASING THE SHIFT LOCK TO MAKE IT GET INTO REVERSE OR NEUTRAL AND A VERY SPECIFIC SEQUENCE TO ACCIDENTALLY GET IT INTO PARK. AFTER TRYING TO PARALLEL PARK INTO A SPOT, THE CAR BECAME STUCK IN REVERSE AND COULD NOT BE MANEUVERED. IT WAS ONLY ABLE TO ROLL DOWNHILL IN NEUTRAL OR REVERSE WITH POWER, BOTH OF WHICH WOULD HAVE LED TO A COLLISION. THE VEHICLE WAS STATIONARY ON THE CITY STREET AND BLOCKED TRAFFIC, ESPECIALLY PROBLEMATIC DURING THE SNOW STORM. I RECEIVED THE CAR BACK FROM THE DEALER 3 DAYS PRIOR FROM A TRANSMISSION REPLACEMENT AND SEEMS TO BE A PROBLEM IN THE SAME VEIN.
Mfg Campaign: 11396218
Recall Date: Feb 15, 2021
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE MIRROR IS DISTORTED. I DROVE IT HOME FROM THE DEALERSHIP AFTER HAVING THE DEALER REPLACE THE MIRROR BEFORE WE LEFT THE LOT (WE NOTICED IT WHEN BEFORE DROVE OFF THE LOT) THEN JUST DROVE AND IT WAS STILL WARPED. I WAS SCARED TO SWITCH LANES. THE DISTORTION HAPPENS WHEN THE CAR IS BOTH STATIONARY AND IN MOTION, ON HIGHWAY AND ON THE STREETS.
Corrective Action:
THE DRIVER SIDE MIRROR IS DISTORTED. I DROVE IT HOME FROM THE DEALERSHIP AFTER HAVING THE DEALER REPLACE THE MIRROR BEFORE WE LEFT THE LOT (WE NOTICED IT WHEN BEFORE DROVE OFF THE LOT) THEN JUST DROVE AND IT WAS STILL WARPED. I WAS SCARED TO SWITCH LANES. THE DISTORTION HAPPENS WHEN THE CAR IS BOTH STATIONARY AND IN MOTION, ON HIGHWAY AND ON THE STREETS.
Additional Notes:
THE DRIVER SIDE MIRROR IS DISTORTED. I DROVE IT HOME FROM THE DEALERSHIP AFTER HAVING THE DEALER REPLACE THE MIRROR BEFORE WE LEFT THE LOT (WE NOTICED IT WHEN BEFORE DROVE OFF THE LOT) THEN JUST DROVE AND IT WAS STILL WARPED. I WAS SCARED TO SWITCH LANES. THE DISTORTION HAPPENS WHEN THE CAR IS BOTH STATIONARY AND IN MOTION, ON HIGHWAY AND ON THE STREETS.
Mfg Campaign: 11395493
Recall Date: Feb 9, 2021
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVER SIDE MIRROR IS DISTORTED. I DROVE IT HOME FROM THE DEALERSHIP AFTER HAVING THE DEALER REPLACE THE MIRROR BEFORE WE LEFT THE LOT (WE NOTICED IT WHEN BEFORE DROVE OFF THE LOT) THEN JUST DROVE AND IT WAS STILL WARPED. I WAS SCARED TO SWITCH LANES. THE DISTORTION HAPPENS WHEN THE CAR IS BOTH STATIONARY AND IN MOTION, ON HIGHWAY AND ON THE STREETS.
Corrective Action:
THE DRIVER SIDE MIRROR IS DISTORTED. I DROVE IT HOME FROM THE DEALERSHIP AFTER HAVING THE DEALER REPLACE THE MIRROR BEFORE WE LEFT THE LOT (WE NOTICED IT WHEN BEFORE DROVE OFF THE LOT) THEN JUST DROVE AND IT WAS STILL WARPED. I WAS SCARED TO SWITCH LANES. THE DISTORTION HAPPENS WHEN THE CAR IS BOTH STATIONARY AND IN MOTION, ON HIGHWAY AND ON THE STREETS.
Additional Notes:
THE DRIVER SIDE MIRROR IS DISTORTED. I DROVE IT HOME FROM THE DEALERSHIP AFTER HAVING THE DEALER REPLACE THE MIRROR BEFORE WE LEFT THE LOT (WE NOTICED IT WHEN BEFORE DROVE OFF THE LOT) THEN JUST DROVE AND IT WAS STILL WARPED. I WAS SCARED TO SWITCH LANES. THE DISTORTION HAPPENS WHEN THE CAR IS BOTH STATIONARY AND IN MOTION, ON HIGHWAY AND ON THE STREETS.
Mfg Campaign: 11395493
Recall Date: Feb 9, 2021
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FIRST TIME I TOOK MY CAR OUT A ROCK HIT THE WINDSHIELD AND CHIPPED IT. BEFORE I COULD MAKE IT HOME THE CHIP HAD CRACKED MY WINDSHIELD AND SPREAD TO BEYOND REPAIR. THE CAR HAS UNDER 100 MILES ON IT AND ALREADY NEEDS A NEW WINDSHIELD. VEHICLE WAS MOVING APPROX. 65 MPH ON A 4 LANE HIGHWAY.
Corrective Action:
THE FIRST TIME I TOOK MY CAR OUT A ROCK HIT THE WINDSHIELD AND CHIPPED IT. BEFORE I COULD MAKE IT HOME THE CHIP HAD CRACKED MY WINDSHIELD AND SPREAD TO BEYOND REPAIR. THE CAR HAS UNDER 100 MILES ON IT AND ALREADY NEEDS A NEW WINDSHIELD. VEHICLE WAS MOVING APPROX. 65 MPH ON A 4 LANE HIGHWAY.
Additional Notes:
THE FIRST TIME I TOOK MY CAR OUT A ROCK HIT THE WINDSHIELD AND CHIPPED IT. BEFORE I COULD MAKE IT HOME THE CHIP HAD CRACKED MY WINDSHIELD AND SPREAD TO BEYOND REPAIR. THE CAR HAS UNDER 100 MILES ON IT AND ALREADY NEEDS A NEW WINDSHIELD. VEHICLE WAS MOVING APPROX. 65 MPH ON A 4 LANE HIGHWAY.
Mfg Campaign: 11390953
Recall Date: Feb 1, 2021
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY KIA SELTOS HAS TRANSMISSION PROBLEMS WITH ONLY A LITTLE OVER 6,000 MILES. IT NEEDS A NEW TRANSMISSION WHICH WON'T BE AVAILABLE UNTIL AT LEAST FEBRUARY 11TH
Corrective Action:
MY KIA SELTOS HAS TRANSMISSION PROBLEMS WITH ONLY A LITTLE OVER 6,000 MILES. IT NEEDS A NEW TRANSMISSION WHICH WON'T BE AVAILABLE UNTIL AT LEAST FEBRUARY 11TH
Additional Notes:
MY KIA SELTOS HAS TRANSMISSION PROBLEMS WITH ONLY A LITTLE OVER 6,000 MILES. IT NEEDS A NEW TRANSMISSION WHICH WON'T BE AVAILABLE UNTIL AT LEAST FEBRUARY 11TH
Mfg Campaign: 11390211
Recall Date: Jan 27, 2021
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