Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SC336
Recall Date: Feb 17, 2025
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC275
Recall Date: Jul 31, 2023
Consumer Complaints
46 ComplaintsKia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Corrective Action:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Additional Notes:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Mfg Campaign: 11661689
Recall Date: May 18, 2025
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Corrective Action:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Additional Notes:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Mfg Campaign: 11661689
Recall Date: May 18, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Corrective Action:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Additional Notes:
On 4 different occasions my vehicle applied the brakes forcefully on its own at high speeds. The dash flashed with the message "check forward collision avoidance assist system." as well as displayed the following icons: master warning light, hill climb assist, traction control, forward collision, and the Auto start/stop was flashing. These continued until I was able to stop and turn the car off. When I was trying to slow down and stop my brakes were not working correctly as I had to push the pedal all the way to the floor for a long period to stop all the way. When the car was put in park the engine was revving up until it was off. The car was towed to the dealership after first incident and the following codes were in the history: C164202 C161308. Dealership had my car for 6 days, opened a tech line case and without an answer of why this happened nor remedy, my car was released back to me resulting in 3 additional instances. It is now going to another dealership to hopefully get an answer and repair.
Mfg Campaign: 11661689
Recall Date: May 18, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Bought my 2023 Kia seltos new, Been driving it and maintaining the maintaince myself. Vehical has 58,000 Miles still under the warranty. Did my normal oil change only to have it start blowing smoke out of the exhaust. Took it into the dealer for service only to be told that the Rings are failing. that i need a new engine. Now there is a recall out for the 2020-2023 Kia Souls and Seltos with the 2.0 engines for miss manufactured rings. Mine has the 1.6L turbo in it. Seems very odd to me that they are claiming exactly what they have the recall for on the 2.0 engines. They are denying warranty.
Corrective Action:
Bought my 2023 Kia seltos new, Been driving it and maintaining the maintaince myself. Vehical has 58,000 Miles still under the warranty. Did my normal oil change only to have it start blowing smoke out of the exhaust. Took it into the dealer for service only to be told that the Rings are failing. that i need a new engine. Now there is a recall out for the 2020-2023 Kia Souls and Seltos with the 2.0 engines for miss manufactured rings. Mine has the 1.6L turbo in it. Seems very odd to me that they are claiming exactly what they have the recall for on the 2.0 engines. They are denying warranty.
Additional Notes:
Bought my 2023 Kia seltos new, Been driving it and maintaining the maintaince myself. Vehical has 58,000 Miles still under the warranty. Did my normal oil change only to have it start blowing smoke out of the exhaust. Took it into the dealer for service only to be told that the Rings are failing. that i need a new engine. Now there is a recall out for the 2020-2023 Kia Souls and Seltos with the 2.0 engines for miss manufactured rings. Mine has the 1.6L turbo in it. Seems very odd to me that they are claiming exactly what they have the recall for on the 2.0 engines. They are denying warranty.
Mfg Campaign: 11651108
Recall Date: Mar 27, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They don’t want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to work early morning, dark and raining. I pulled up behind a car leaving plenty of space between vehicles. I had my foot on the break when all of a sudden I noticed my car rolling forward despite my foot being down. I pressed harder and I almost rolled into the car in front of me. Finally my brakes caught and I was freaked out. I was fully stopped. I took my car immediately to the dealership the next day, missing half a day at work and had the car inspected. They told me everything looked great on my car and the brakes were fine. They could not replicate the issue. I know what happened. But I was told it was probably a mirage like experience where I felt the car rolling. I have never had another incident, but I just feel like that is too incidents too many for such a new car. I am not satisfied with the explanations to these experiences. An oil filter does not just crack and drain oil out randomly six weeks after buying my car. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Corrective Action:
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They don’t want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to work early morning, dark and raining. I pulled up behind a car leaving plenty of space between vehicles. I had my foot on the break when all of a sudden I noticed my car rolling forward despite my foot being down. I pressed harder and I almost rolled into the car in front of me. Finally my brakes caught and I was freaked out. I was fully stopped. I took my car immediately to the dealership the next day, missing half a day at work and had the car inspected. They told me everything looked great on my car and the brakes were fine. They could not replicate the issue. I know what happened. But I was told it was probably a mirage like experience where I felt the car rolling. I have never had another incident, but I just feel like that is too incidents too many for such a new car. I am not satisfied with the explanations to these experiences. An oil filter does not just crack and drain oil out randomly six weeks after buying my car. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Additional Notes:
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They don’t want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to work early morning, dark and raining. I pulled up behind a car leaving plenty of space between vehicles. I had my foot on the break when all of a sudden I noticed my car rolling forward despite my foot being down. I pressed harder and I almost rolled into the car in front of me. Finally my brakes caught and I was freaked out. I was fully stopped. I took my car immediately to the dealership the next day, missing half a day at work and had the car inspected. They told me everything looked great on my car and the brakes were fine. They could not replicate the issue. I know what happened. But I was told it was probably a mirage like experience where I felt the car rolling. I have never had another incident, but I just feel like that is too incidents too many for such a new car. I am not satisfied with the explanations to these experiences. An oil filter does not just crack and drain oil out randomly six weeks after buying my car. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Mfg Campaign: 11646115
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They don’t want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to work early morning, dark and raining. I pulled up behind a car leaving plenty of space between vehicles. I had my foot on the break when all of a sudden I noticed my car rolling forward despite my foot being down. I pressed harder and I almost rolled into the car in front of me. Finally my brakes caught and I was freaked out. I was fully stopped. I took my car immediately to the dealership the next day, missing half a day at work and had the car inspected. They told me everything looked great on my car and the brakes were fine. They could not replicate the issue. I know what happened. But I was told it was probably a mirage like experience where I felt the car rolling. I have never had another incident, but I just feel like that is too incidents too many for such a new car. I am not satisfied with the explanations to these experiences. An oil filter does not just crack and drain oil out randomly six weeks after buying my car. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Corrective Action:
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They don’t want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to work early morning, dark and raining. I pulled up behind a car leaving plenty of space between vehicles. I had my foot on the break when all of a sudden I noticed my car rolling forward despite my foot being down. I pressed harder and I almost rolled into the car in front of me. Finally my brakes caught and I was freaked out. I was fully stopped. I took my car immediately to the dealership the next day, missing half a day at work and had the car inspected. They told me everything looked great on my car and the brakes were fine. They could not replicate the issue. I know what happened. But I was told it was probably a mirage like experience where I felt the car rolling. I have never had another incident, but I just feel like that is too incidents too many for such a new car. I am not satisfied with the explanations to these experiences. An oil filter does not just crack and drain oil out randomly six weeks after buying my car. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Additional Notes:
I purchased my vehicle in mid June 2024 used from the dealership. I purchased extended warranty although my vehicle still had original warranty. On [XXX], my parents 50th anniversary party. I packed my car and left my house. Vehicle drove fine, but my husband called me worried stated that after I left our driveway that there was an oil puddle on the drive that concerned him. He took my vehicle down the road to a service place. They don’t want to touch my vehicle saying it was low on oil and needed towed. We were in Missouri and had to have it towed back to the dealership in Illinois. $400 or more tow bill. Anyway, no one could tell us why the oil leaked and said I must have hit a rock just right that cracked my oil filter. They replaced and said it was just that. This did not satisfy me nor when I spoke to multiple people who knew cars. Said that something was fishy. I had not even gotten to a first oil change. 2nd incident happened four months later. I was driving to work early morning, dark and raining. I pulled up behind a car leaving plenty of space between vehicles. I had my foot on the break when all of a sudden I noticed my car rolling forward despite my foot being down. I pressed harder and I almost rolled into the car in front of me. Finally my brakes caught and I was freaked out. I was fully stopped. I took my car immediately to the dealership the next day, missing half a day at work and had the car inspected. They told me everything looked great on my car and the brakes were fine. They could not replicate the issue. I know what happened. But I was told it was probably a mirage like experience where I felt the car rolling. I have never had another incident, but I just feel like that is too incidents too many for such a new car. I am not satisfied with the explanations to these experiences. An oil filter does not just crack and drain oil out randomly six weeks after buying my car. Please help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Mfg Campaign: 11646115
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Dear, I own a 2024 Kia Seltos and have experienced a recurring issue. While driving, I stopped at a red light, and the vehicle's automatic stop system activated as usual. However, when the light changed and I pressed the accelerator, the vehicle completely shut down. To restart it, I had to turn the key to the "Off" position, shift to "Parking," and then turn it back on. This issue has occurred four times now, and I’m concerned it may compromise driving safety. I would appreciate your guidance in resolving this matter. Looking forward to your response. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear, I own a 2024 Kia Seltos and have experienced a recurring issue. While driving, I stopped at a red light, and the vehicle's automatic stop system activated as usual. However, when the light changed and I pressed the accelerator, the vehicle completely shut down. To restart it, I had to turn the key to the "Off" position, shift to "Parking," and then turn it back on. This issue has occurred four times now, and I’m concerned it may compromise driving safety. I would appreciate your guidance in resolving this matter. Looking forward to your response. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear, I own a 2024 Kia Seltos and have experienced a recurring issue. While driving, I stopped at a red light, and the vehicle's automatic stop system activated as usual. However, when the light changed and I pressed the accelerator, the vehicle completely shut down. To restart it, I had to turn the key to the "Off" position, shift to "Parking," and then turn it back on. This issue has occurred four times now, and I’m concerned it may compromise driving safety. I would appreciate your guidance in resolving this matter. Looking forward to your response. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635335
Recall Date: Jan 10, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle acts like it is trying to change gears when I am driving. This is the third time I have noticed this on the last few weeks. Maybe power train ?
Corrective Action:
The vehicle acts like it is trying to change gears when I am driving. This is the third time I have noticed this on the last few weeks. Maybe power train ?
Additional Notes:
The vehicle acts like it is trying to change gears when I am driving. This is the third time I have noticed this on the last few weeks. Maybe power train ?
Mfg Campaign: 11624388
Recall Date: Nov 9, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The recall issue has not been resolved in a timely manner since first appointment was made on October 9, 2023 at Riverchase Kia Dealership located in Pelham, Alabama after being promised to communicate via phone when part came in. Customer of vehicle contacted dealership on 10/14/24 and was informed a the part was in under recall and was instructed to schedule an appointment. Customer scheduled an appointment for 10/17/24. On 10/17/24 when customer arrived for appointment at dealership, customer was informed the part was not for a Kia Seltos and the part would have to be ordered. Riverchase Kia dealership ordered part on 10/17/24 and informed customer the part would arrive between 10/19-10/22/24. Customer contacted dealership on 10/23/24 via text message and a representative of dealership messaged back "... It is still showing on order." Customer has been waiting over a year's time to get recall part fixed.
Corrective Action:
The recall issue has not been resolved in a timely manner since first appointment was made on October 9, 2023 at Riverchase Kia Dealership located in Pelham, Alabama after being promised to communicate via phone when part came in. Customer of vehicle contacted dealership on 10/14/24 and was informed a the part was in under recall and was instructed to schedule an appointment. Customer scheduled an appointment for 10/17/24. On 10/17/24 when customer arrived for appointment at dealership, customer was informed the part was not for a Kia Seltos and the part would have to be ordered. Riverchase Kia dealership ordered part on 10/17/24 and informed customer the part would arrive between 10/19-10/22/24. Customer contacted dealership on 10/23/24 via text message and a representative of dealership messaged back "... It is still showing on order." Customer has been waiting over a year's time to get recall part fixed.
Additional Notes:
The recall issue has not been resolved in a timely manner since first appointment was made on October 9, 2023 at Riverchase Kia Dealership located in Pelham, Alabama after being promised to communicate via phone when part came in. Customer of vehicle contacted dealership on 10/14/24 and was informed a the part was in under recall and was instructed to schedule an appointment. Customer scheduled an appointment for 10/17/24. On 10/17/24 when customer arrived for appointment at dealership, customer was informed the part was not for a Kia Seltos and the part would have to be ordered. Riverchase Kia dealership ordered part on 10/17/24 and informed customer the part would arrive between 10/19-10/22/24. Customer contacted dealership on 10/23/24 via text message and a representative of dealership messaged back "... It is still showing on order." Customer has been waiting over a year's time to get recall part fixed.
Mfg Campaign: 11623269
Recall Date: Nov 2, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Corrective Action:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Additional Notes:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Mfg Campaign: 11618287
Recall Date: Oct 6, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Corrective Action:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Additional Notes:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Mfg Campaign: 11618287
Recall Date: Oct 6, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Corrective Action:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Additional Notes:
Went to stop at a red light and I had no breaks pushed break pedal all to the floor and nothing hit another car no air bags seat belt never tightened no collision warning nothing I was was at fault and charge wreck less driving and ticked. And Kia wants to charge me 200 for a diagnostic fee to figure out what happened I just had the oil changed 2 months ago
Mfg Campaign: 11618287
Recall Date: Oct 6, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it
Corrective Action:
Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it
Additional Notes:
Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it
Mfg Campaign: 11617329
Recall Date: Sep 30, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it
Corrective Action:
Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it
Additional Notes:
Unknown. Was told there was a recall when i took it in for my first oil change over a year ago, was told that they would call me when the part came in, then never heard from anyone. Just took it back in couple months ago and mentioned it again and nothing was ever said. They did confirm that it had a recall but werent too concern about it
Mfg Campaign: 11617329
Recall Date: Sep 30, 2024
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I was driving the car & instantly started losing air on my left front tire. No explanation. The tires on have 16000 miles on them.
Corrective Action:
I was driving the car & instantly started losing air on my left front tire. No explanation. The tires on have 16000 miles on them.
Additional Notes:
I was driving the car & instantly started losing air on my left front tire. No explanation. The tires on have 16000 miles on them.
Mfg Campaign: 11615716
Recall Date: Sep 21, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When I change gears the gears get stuck from drive to park. I have to give it a push to put vehicle on park.
Corrective Action:
When I change gears the gears get stuck from drive to park. I have to give it a push to put vehicle on park.
Additional Notes:
When I change gears the gears get stuck from drive to park. I have to give it a push to put vehicle on park.
Mfg Campaign: 11608749
Recall Date: Aug 15, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
"GLARE IN THE FRONT WINDSHIELD" AFTER I PURCHASED MY 2023 KIA SELTOS EX AWD I NOTICED A HAZARDOUS GLARE IN THE FRONT WINDSHIELD IT'S COMING FROM THE DASHBOARD PORTIONS OF THE DASHBOARD REFLECTS INTO THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHILE DRIVING IN DIRECT SUNLIGHT THIS IS A SAFETY ISSUE THE LARGE GLARE MAKES IT DIFFICULT TO SEE OUT OF THE WINDSHIELD.
Corrective Action:
"GLARE IN THE FRONT WINDSHIELD" AFTER I PURCHASED MY 2023 KIA SELTOS EX AWD I NOTICED A HAZARDOUS GLARE IN THE FRONT WINDSHIELD IT'S COMING FROM THE DASHBOARD PORTIONS OF THE DASHBOARD REFLECTS INTO THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHILE DRIVING IN DIRECT SUNLIGHT THIS IS A SAFETY ISSUE THE LARGE GLARE MAKES IT DIFFICULT TO SEE OUT OF THE WINDSHIELD.
Additional Notes:
"GLARE IN THE FRONT WINDSHIELD" AFTER I PURCHASED MY 2023 KIA SELTOS EX AWD I NOTICED A HAZARDOUS GLARE IN THE FRONT WINDSHIELD IT'S COMING FROM THE DASHBOARD PORTIONS OF THE DASHBOARD REFLECTS INTO THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHILE DRIVING IN DIRECT SUNLIGHT THIS IS A SAFETY ISSUE THE LARGE GLARE MAKES IT DIFFICULT TO SEE OUT OF THE WINDSHIELD.
Mfg Campaign: 11595226
Recall Date: Jun 19, 2024
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
After purchasing my 2023 KIA SELTOS, I noticed a very distracting glare in the front windshield. A large portion of the dashboard reflects into the windshield which is especially risky when driving while facing in the direction of the sunlight. I contacted the dealership almost immediately and explained that there is a terrible glare in the windshield. I asked if it's because the little black dots around the rear view mirror are predominantly on one side and he said, "No, that's how they all are". I've never driven a vehicle before with such a bad reflection that I felt it is not safe. This reflection was not noted during the test drive because it was overcast that day. The dealer never mentioned any distracting reflection.
Corrective Action:
After purchasing my 2023 KIA SELTOS, I noticed a very distracting glare in the front windshield. A large portion of the dashboard reflects into the windshield which is especially risky when driving while facing in the direction of the sunlight. I contacted the dealership almost immediately and explained that there is a terrible glare in the windshield. I asked if it's because the little black dots around the rear view mirror are predominantly on one side and he said, "No, that's how they all are". I've never driven a vehicle before with such a bad reflection that I felt it is not safe. This reflection was not noted during the test drive because it was overcast that day. The dealer never mentioned any distracting reflection.
Additional Notes:
After purchasing my 2023 KIA SELTOS, I noticed a very distracting glare in the front windshield. A large portion of the dashboard reflects into the windshield which is especially risky when driving while facing in the direction of the sunlight. I contacted the dealership almost immediately and explained that there is a terrible glare in the windshield. I asked if it's because the little black dots around the rear view mirror are predominantly on one side and he said, "No, that's how they all are". I've never driven a vehicle before with such a bad reflection that I felt it is not safe. This reflection was not noted during the test drive because it was overcast that day. The dealer never mentioned any distracting reflection.
Mfg Campaign: 11593331
Recall Date: Jun 9, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Corrective Action:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Additional Notes:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Mfg Campaign: 11580580
Recall Date: Apr 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Corrective Action:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Additional Notes:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Mfg Campaign: 11580580
Recall Date: Apr 2, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury