Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SC336
Recall Date: Feb 17, 2025
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC275
Recall Date: Jul 31, 2023
Consumer Complaints
46 ComplaintsKia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Corrective Action:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Additional Notes:
The check engine light came on .. for a day then went off. Took it they said they couldn’t find anything.. 2 days later a symbol triangle with exclamation point. Not sure what it means but the orange warning lights wouldn’t come on if nothing is wrong 24 thousand miles on it . All factory warranty service has been done
Mfg Campaign: 11580580
Recall Date: Apr 2, 2024
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I was in a car crash [XXX]. My 8 year old child was buckled in the backseat on the driver's side. Her seat belt failed and let her be thrown across the car into the passenger side floorboard face down. She was unconscious and lifeless, I had to pull her from the vehicle. She was life flighted to Memorial Hermann Children's in Houston, TX. She has a concussion, fractured pelvis, had a bleeding/bruised spleen, knocked her lower teeth all loose, plus bleeding and bruised gums, sore neck from whiplash and just general body pains. The police officer came to the hospital and told me they tested all the seat belts and the two back seat belts in the Kia Seltos FAILED to engage. The pediatrician physicians said this could have killed her and I need to report this to prevent more tragedies from happening. There needs to be an immediate recall done to protect the backseat passengers in these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was in a car crash [XXX]. My 8 year old child was buckled in the backseat on the driver's side. Her seat belt failed and let her be thrown across the car into the passenger side floorboard face down. She was unconscious and lifeless, I had to pull her from the vehicle. She was life flighted to Memorial Hermann Children's in Houston, TX. She has a concussion, fractured pelvis, had a bleeding/bruised spleen, knocked her lower teeth all loose, plus bleeding and bruised gums, sore neck from whiplash and just general body pains. The police officer came to the hospital and told me they tested all the seat belts and the two back seat belts in the Kia Seltos FAILED to engage. The pediatrician physicians said this could have killed her and I need to report this to prevent more tragedies from happening. There needs to be an immediate recall done to protect the backseat passengers in these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was in a car crash [XXX]. My 8 year old child was buckled in the backseat on the driver's side. Her seat belt failed and let her be thrown across the car into the passenger side floorboard face down. She was unconscious and lifeless, I had to pull her from the vehicle. She was life flighted to Memorial Hermann Children's in Houston, TX. She has a concussion, fractured pelvis, had a bleeding/bruised spleen, knocked her lower teeth all loose, plus bleeding and bruised gums, sore neck from whiplash and just general body pains. The police officer came to the hospital and told me they tested all the seat belts and the two back seat belts in the Kia Seltos FAILED to engage. The pediatrician physicians said this could have killed her and I need to report this to prevent more tragedies from happening. There needs to be an immediate recall done to protect the backseat passengers in these cars. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567792
Recall Date: Jan 25, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Corrective Action:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Additional Notes:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Mfg Campaign: 11554519
Recall Date: Nov 10, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Corrective Action:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Additional Notes:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Mfg Campaign: 11554519
Recall Date: Nov 10, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Corrective Action:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Additional Notes:
Issues with idle stop and go. On 11/8/23 was at a light and stop and go was on. Light turned green took my foot off of the break and nothing happened then engine staled. Check engine light came on and then all other panel lights. Took two tries to get engine started again. I was in a busy intersection at rush hour. This is a huge safety issue. It has clitched at other times where took foot off break and engine took a moment to restart, but this is first stall. I now have a note in car to turn off every time I drive. I live in a high density area with lots of stop and go traffic and lights and cannot afford to get stuck or worse in an accident because of this. Kia needs to address this issue.
Mfg Campaign: 11554519
Recall Date: Nov 10, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When the stop/ go is on .. it some times stalls and will not move when pressing petal.
Corrective Action:
When the stop/ go is on .. it some times stalls and will not move when pressing petal.
Additional Notes:
When the stop/ go is on .. it some times stalls and will not move when pressing petal.
Mfg Campaign: 11536432
Recall Date: Aug 4, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the stop/ go is on .. it some times stalls and will not move when pressing petal.
Corrective Action:
When the stop/ go is on .. it some times stalls and will not move when pressing petal.
Additional Notes:
When the stop/ go is on .. it some times stalls and will not move when pressing petal.
Mfg Campaign: 11536432
Recall Date: Aug 4, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The horn in my 2023 Kia Seltos started glitching and then went out completely. After a google search this appears to be a very big problem with the Seltos, and here in Florida it is against the law to drive without one. They need to recall these in for a fix. I have had a few near misses with other vehicles because I couldn't alert them with my horn. Kia of Clermont is refusing to provide a loaner car while they diagnose and resolve the issue, and I cannot afford to be without transportation while they do so. Please look into this because it is very dangerous not having a horn while driving. This IS a safety issue.
Corrective Action:
The horn in my 2023 Kia Seltos started glitching and then went out completely. After a google search this appears to be a very big problem with the Seltos, and here in Florida it is against the law to drive without one. They need to recall these in for a fix. I have had a few near misses with other vehicles because I couldn't alert them with my horn. Kia of Clermont is refusing to provide a loaner car while they diagnose and resolve the issue, and I cannot afford to be without transportation while they do so. Please look into this because it is very dangerous not having a horn while driving. This IS a safety issue.
Additional Notes:
The horn in my 2023 Kia Seltos started glitching and then went out completely. After a google search this appears to be a very big problem with the Seltos, and here in Florida it is against the law to drive without one. They need to recall these in for a fix. I have had a few near misses with other vehicles because I couldn't alert them with my horn. Kia of Clermont is refusing to provide a loaner car while they diagnose and resolve the issue, and I cannot afford to be without transportation while they do so. Please look into this because it is very dangerous not having a horn while driving. This IS a safety issue.
Mfg Campaign: 11524008
Recall Date: May 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Kia Seltos. The contact stated that while parallel parking her vehicle, the vehicle independently accelerated backward while in the reverse(R) position and crashed into a barrier. The contact did not sustain any injuries as a result of the failure. A police report was filed at the scene. Due to the failure, the vehicle was towed to a dealer where it remained in the dealer's possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Kia Seltos. The contact stated that while parallel parking her vehicle, the vehicle independently accelerated backward while in the reverse(R) position and crashed into a barrier. The contact did not sustain any injuries as a result of the failure. A police report was filed at the scene. Due to the failure, the vehicle was towed to a dealer where it remained in the dealer's possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Kia Seltos. The contact stated that while parallel parking her vehicle, the vehicle independently accelerated backward while in the reverse(R) position and crashed into a barrier. The contact did not sustain any injuries as a result of the failure. A police report was filed at the scene. Due to the failure, the vehicle was towed to a dealer where it remained in the dealer's possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11521755
Recall Date: May 12, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The analog speedometer stopped working on 5/10/2023.
Corrective Action:
The analog speedometer stopped working on 5/10/2023.
Additional Notes:
The analog speedometer stopped working on 5/10/2023.
Mfg Campaign: 11521528
Recall Date: May 11, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving the 2023 Kia Seltos on several occasions, it lunges / jerks / lurching forward frequently. At times, when I’m at a stop the car seems as if it’s going to stop by jerking, or lunging or not getting enough gas. I took it to the Napleton Kia in Calumet City, IL on 2/4/2023 but they say they didn’t find anything. It has occurred: 2/9/2023; 2/16/2023; 2/22/2023; 2/27/2023; 3/3/2023; 3/7/2023; 3/13/2023. The lunges / jerking / not getting enough gas has occurred when the weather seems to be damp and or wet ( rain or snow).
Corrective Action:
When driving the 2023 Kia Seltos on several occasions, it lunges / jerks / lurching forward frequently. At times, when I’m at a stop the car seems as if it’s going to stop by jerking, or lunging or not getting enough gas. I took it to the Napleton Kia in Calumet City, IL on 2/4/2023 but they say they didn’t find anything. It has occurred: 2/9/2023; 2/16/2023; 2/22/2023; 2/27/2023; 3/3/2023; 3/7/2023; 3/13/2023. The lunges / jerking / not getting enough gas has occurred when the weather seems to be damp and or wet ( rain or snow).
Additional Notes:
When driving the 2023 Kia Seltos on several occasions, it lunges / jerks / lurching forward frequently. At times, when I’m at a stop the car seems as if it’s going to stop by jerking, or lunging or not getting enough gas. I took it to the Napleton Kia in Calumet City, IL on 2/4/2023 but they say they didn’t find anything. It has occurred: 2/9/2023; 2/16/2023; 2/22/2023; 2/27/2023; 3/3/2023; 3/7/2023; 3/13/2023. The lunges / jerking / not getting enough gas has occurred when the weather seems to be damp and or wet ( rain or snow).
Mfg Campaign: 11512259
Recall Date: Mar 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Kia Seltos. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle independently lunged forward without warning. The contact also stated that while the vehicle was parked, the engine revved uncontrollably without warning. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300.
Corrective Action:
The contact owns a 2023 Kia Seltos. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle independently lunged forward without warning. The contact also stated that while the vehicle was parked, the engine revved uncontrollably without warning. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300.
Additional Notes:
The contact owns a 2023 Kia Seltos. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle independently lunged forward without warning. The contact also stated that while the vehicle was parked, the engine revved uncontrollably without warning. The contact had taken the vehicle to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300.
Mfg Campaign: 11507650
Recall Date: Feb 16, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
Driver side rear door glass exploded spontaneously at 65mph for no reason, sending glass all over the interior. Was on a two lane highway in a remote area with no other traffic. Outside temperature was about 15 degrees. With no other underlying cause apparent. Stopped at the dealer immediately afterwards to have a warranty claim submitted. Kia denied the claim.
Corrective Action:
Driver side rear door glass exploded spontaneously at 65mph for no reason, sending glass all over the interior. Was on a two lane highway in a remote area with no other traffic. Outside temperature was about 15 degrees. With no other underlying cause apparent. Stopped at the dealer immediately afterwards to have a warranty claim submitted. Kia denied the claim.
Additional Notes:
Driver side rear door glass exploded spontaneously at 65mph for no reason, sending glass all over the interior. Was on a two lane highway in a remote area with no other traffic. Outside temperature was about 15 degrees. With no other underlying cause apparent. Stopped at the dealer immediately afterwards to have a warranty claim submitted. Kia denied the claim.
Mfg Campaign: 11507114
Recall Date: Feb 13, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Corrective Action:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Additional Notes:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Mfg Campaign: 11504398
Recall Date: Jan 30, 2023
Kia America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Corrective Action:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Additional Notes:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Mfg Campaign: 11504398
Recall Date: Jan 30, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Corrective Action:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Additional Notes:
My car sensors go off when they aren’t supposed to. My front collision sensor goes off when cars are 2 cars in front of me. My side sensors will go off when I’m im the only one on a street. My console has electrical issues… internal issues. This car qualifies for Lemon Law. That’s how many times I sent it in and they were unable to repair it. Please investigate Kia 2023 seltos. Thanks
Mfg Campaign: 11504398
Recall Date: Jan 30, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.
Corrective Action:
Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.
Additional Notes:
Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.
Mfg Campaign: 11503547
Recall Date: Jan 25, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.
Corrective Action:
Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.
Additional Notes:
Was driving very early in the morning, there were no other vehicles close to me when my windshield suddenly spontaneously cracked up in the upper driver's side corner. The crack started at the upper edge of the windshield and it is expanding. An internet search indicates this is a problem experienced my many other KIA owners.
Mfg Campaign: 11503547
Recall Date: Jan 25, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.
Corrective Action:
On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.
Additional Notes:
On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.
Mfg Campaign: 11499723
Recall Date: Jan 2, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.
Corrective Action:
On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.
Additional Notes:
On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd . The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.
Mfg Campaign: 11499723
Recall Date: Jan 2, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury