Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SC336
Recall Date: Feb 17, 2025
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC275
Recall Date: Jul 31, 2023
Consumer Complaints
46 ComplaintsKia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Areas of the console, mainly the frame around the gps/media display, as well as the interior doors are highly reflective. At certain times of the day, the sun reflects off them and causes extreme visibility problems. I actually had to pull off the road one day because I got a bright light in the eyes that produced an effect similar to a camera flash, and I was unable to see. I really scared me, as I almost ran off the road when it happened. During daytime driving, I'm often driving with one hand trying to shelter my eyes, and the other on the steering wheel, as even when wearing sunglasses, the reflection is blinding. Those surfaces, because of the angle, and the visibility to the driver (and passengers) should be more of a muted, or textured surface to prevent this danger. Although it may sound trivial, to me it is a true safety concern.
Corrective Action:
Areas of the console, mainly the frame around the gps/media display, as well as the interior doors are highly reflective. At certain times of the day, the sun reflects off them and causes extreme visibility problems. I actually had to pull off the road one day because I got a bright light in the eyes that produced an effect similar to a camera flash, and I was unable to see. I really scared me, as I almost ran off the road when it happened. During daytime driving, I'm often driving with one hand trying to shelter my eyes, and the other on the steering wheel, as even when wearing sunglasses, the reflection is blinding. Those surfaces, because of the angle, and the visibility to the driver (and passengers) should be more of a muted, or textured surface to prevent this danger. Although it may sound trivial, to me it is a true safety concern.
Additional Notes:
Areas of the console, mainly the frame around the gps/media display, as well as the interior doors are highly reflective. At certain times of the day, the sun reflects off them and causes extreme visibility problems. I actually had to pull off the road one day because I got a bright light in the eyes that produced an effect similar to a camera flash, and I was unable to see. I really scared me, as I almost ran off the road when it happened. During daytime driving, I'm often driving with one hand trying to shelter my eyes, and the other on the steering wheel, as even when wearing sunglasses, the reflection is blinding. Those surfaces, because of the angle, and the visibility to the driver (and passengers) should be more of a muted, or textured surface to prevent this danger. Although it may sound trivial, to me it is a true safety concern.
Mfg Campaign: 11498111
Recall Date: Dec 19, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Corrective Action:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Additional Notes:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Mfg Campaign: 11493905
Recall Date: Nov 17, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Corrective Action:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Additional Notes:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Mfg Campaign: 11493905
Recall Date: Nov 17, 2022
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Corrective Action:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Additional Notes:
I have been having issues with my touch screen in my car. I bought my car new and the console has not worked correctly. I’ve had this issue with the console since 7/22… have been begging KIA America to fix it. Today I was driving backwards and my backup camera was on. Then when I drove forward the backup camera was still on after i put my car in drive. “Ford issued a recall for 47,046 Bronco SUVs from the 2021 and 2022 model years with 8-inch center display screens because their backup cameras might still display a camera image even after the vehicle is no longer backing up. As a result, these vehicles are not in compliance with federal motor vehicle safety standards. “(Google accessed 11/17/22) This car is a safety hazard and it should be recalled
Mfg Campaign: 11493905
Recall Date: Nov 17, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:INTERIOR PANELS:DASHBOARD
Potential Consequences:
when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection
Corrective Action:
when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection
Additional Notes:
when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection
Mfg Campaign: 11482380
Recall Date: Sep 1, 2022
Kia America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection
Corrective Action:
when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection
Additional Notes:
when driving in sun or lighted areas the dash board reflects off the window glass making the driver impaired . the dash board and window glass is not properly installed especially with the visibility of the reflection
Mfg Campaign: 11482380
Recall Date: Sep 1, 2022
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Valencia, CA • 36 yrs
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