Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW. THE MECHANIC TOPPED OFF THE OIL AND REPLACED A COIL THAT WAS BURNT OUT. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO KIA OF MURFREESBORO (2505 S CHURCH ST, MURFREESBORO, TN 37127, (877) 772-8711) WHERE AN OIL CONSUMPTION TEST WAS COMPLETED. THE MECHANIC WAS UNABLE TO FIND THE SOURCE OF THE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW. THE MECHANIC TOPPED OFF THE OIL AND REPLACED A COIL THAT WAS BURNT OUT. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO KIA OF MURFREESBORO (2505 S CHURCH ST, MURFREESBORO, TN 37127, (877) 772-8711) WHERE AN OIL CONSUMPTION TEST WAS COMPLETED. THE MECHANIC WAS UNABLE TO FIND THE SOURCE OF THE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW. THE MECHANIC TOPPED OFF THE OIL AND REPLACED A COIL THAT WAS BURNT OUT. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO KIA OF MURFREESBORO (2505 S CHURCH ST, MURFREESBORO, TN 37127, (877) 772-8711) WHERE AN OIL CONSUMPTION TEST WAS COMPLETED. THE MECHANIC WAS UNABLE TO FIND THE SOURCE OF THE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Mfg Campaign: 11299802
Recall Date: Jan 16, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Corrective Action:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Additional Notes:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Mfg Campaign: 11299475
Recall Date: Jan 15, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Corrective Action:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Additional Notes:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Mfg Campaign: 11299475
Recall Date: Jan 15, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Corrective Action:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Additional Notes:
DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!
Mfg Campaign: 11299475
Recall Date: Jan 15, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FACILITY WHERE IT WAS REPAIRED BUT THE PARTS REPLACED WERE UNKNOWN. THE FOLLOWING WEEK WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VIOLENTLY. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAINED INJURIES. THE FRONT PASSENGER SUSTAINED CHEST, BACK, ARM INJURIES AND A BRUISE TO THE LEFT BREAST BUT MEDICAL ATTENTION WAS NOT PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN BY AN INDEPENDENT MECHANIC TO HIS REPAIR FACILITY WITH CAUTION. A DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V089000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 60,244.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FACILITY WHERE IT WAS REPAIRED BUT THE PARTS REPLACED WERE UNKNOWN. THE FOLLOWING WEEK WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VIOLENTLY. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAINED INJURIES. THE FRONT PASSENGER SUSTAINED CHEST, BACK, ARM INJURIES AND A BRUISE TO THE LEFT BREAST BUT MEDICAL ATTENTION WAS NOT PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN BY AN INDEPENDENT MECHANIC TO HIS REPAIR FACILITY WITH CAUTION. A DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V089000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 60,244.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO INCREASE IN SPEED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FACILITY WHERE IT WAS REPAIRED BUT THE PARTS REPLACED WERE UNKNOWN. THE FOLLOWING WEEK WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VIOLENTLY. AS A RESULT, THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAINED INJURIES. THE FRONT PASSENGER SUSTAINED CHEST, BACK, ARM INJURIES AND A BRUISE TO THE LEFT BREAST BUT MEDICAL ATTENTION WAS NOT PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN BY AN INDEPENDENT MECHANIC TO HIS REPAIR FACILITY WITH CAUTION. A DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V089000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 60,244.
Mfg Campaign: 11299586
Recall Date: Jan 15, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
I NOTICED AROUND 48,000 MILES THAT AFTER DRIVING FOR 30+ MINUTES OR ON AND OFF DRIVING FOR 45+ MINUTES, MY STEERING BECOMES "STICKY"/"NOTCHED" WHEN IT IS CENTERED AND I AM DRIVING 35 MPH OR MORE. IT BECOMES MUCH MORE PRONOUNCED WHEN ON A FLAT, STRAIGHT SURFACE AND I AM DRIVING 60+ MPH. THIS MAKES MINOR CORRECTIONS HARD TO DO WHEN DRIVING TO STAY IN MY LANE AS THE VEHICLE SEEMS TO REQUIRE SIGNIFICANT PRESSURE TO TURN RIGHT OR LEFT. THIS ENDS UP BECOMING A SERIES OF CONSTANT CORRECTIONS FROM INADVERTENTLY OVERSTEERING. THIS IS VERY FATIGUE INDUCING AND CAN BE FRUSTRATING, EVEN WHEN I AM VERY WELL RESTED AND ALERT. I'M CONCERNED IT'LL AFFECT OTHER DRIVERS AS THEY MAY DRIVE ERRATICALLY WHEN PASSING AS THEY MATCH MY STEERING CORRECTIONS. MY LOCAL KIA DEALERSHIP HAS BEEN VERY HELPFUL AND RECEIEVED PERMISSION TO REMEDY IT UNDER WARRANTY AND WILL REPLACE THE ENTIRE STEERING COLUMN AND ASSOCIATED PARTS. CURRENTLY THE STEERING COLUMN IS ON BACKORDER AND HAS BEEN FOR AT LEAST THREE WEEKS. I BELIEVE THE STEERING COLUMN ISSUE MAY BE BIGGER THAN INDICATED VIA REPORTS JUDGING BY THE BACKORDER ISSUE. DATE ENTERED IN THE "EVENT DATE" SECTION IS BASED ON WHEN I HAD AN APPOINTMENT FOR AN INITIAL DIAGNOSIS.
Corrective Action:
I NOTICED AROUND 48,000 MILES THAT AFTER DRIVING FOR 30+ MINUTES OR ON AND OFF DRIVING FOR 45+ MINUTES, MY STEERING BECOMES "STICKY"/"NOTCHED" WHEN IT IS CENTERED AND I AM DRIVING 35 MPH OR MORE. IT BECOMES MUCH MORE PRONOUNCED WHEN ON A FLAT, STRAIGHT SURFACE AND I AM DRIVING 60+ MPH. THIS MAKES MINOR CORRECTIONS HARD TO DO WHEN DRIVING TO STAY IN MY LANE AS THE VEHICLE SEEMS TO REQUIRE SIGNIFICANT PRESSURE TO TURN RIGHT OR LEFT. THIS ENDS UP BECOMING A SERIES OF CONSTANT CORRECTIONS FROM INADVERTENTLY OVERSTEERING. THIS IS VERY FATIGUE INDUCING AND CAN BE FRUSTRATING, EVEN WHEN I AM VERY WELL RESTED AND ALERT. I'M CONCERNED IT'LL AFFECT OTHER DRIVERS AS THEY MAY DRIVE ERRATICALLY WHEN PASSING AS THEY MATCH MY STEERING CORRECTIONS. MY LOCAL KIA DEALERSHIP HAS BEEN VERY HELPFUL AND RECEIEVED PERMISSION TO REMEDY IT UNDER WARRANTY AND WILL REPLACE THE ENTIRE STEERING COLUMN AND ASSOCIATED PARTS. CURRENTLY THE STEERING COLUMN IS ON BACKORDER AND HAS BEEN FOR AT LEAST THREE WEEKS. I BELIEVE THE STEERING COLUMN ISSUE MAY BE BIGGER THAN INDICATED VIA REPORTS JUDGING BY THE BACKORDER ISSUE. DATE ENTERED IN THE "EVENT DATE" SECTION IS BASED ON WHEN I HAD AN APPOINTMENT FOR AN INITIAL DIAGNOSIS.
Additional Notes:
I NOTICED AROUND 48,000 MILES THAT AFTER DRIVING FOR 30+ MINUTES OR ON AND OFF DRIVING FOR 45+ MINUTES, MY STEERING BECOMES "STICKY"/"NOTCHED" WHEN IT IS CENTERED AND I AM DRIVING 35 MPH OR MORE. IT BECOMES MUCH MORE PRONOUNCED WHEN ON A FLAT, STRAIGHT SURFACE AND I AM DRIVING 60+ MPH. THIS MAKES MINOR CORRECTIONS HARD TO DO WHEN DRIVING TO STAY IN MY LANE AS THE VEHICLE SEEMS TO REQUIRE SIGNIFICANT PRESSURE TO TURN RIGHT OR LEFT. THIS ENDS UP BECOMING A SERIES OF CONSTANT CORRECTIONS FROM INADVERTENTLY OVERSTEERING. THIS IS VERY FATIGUE INDUCING AND CAN BE FRUSTRATING, EVEN WHEN I AM VERY WELL RESTED AND ALERT. I'M CONCERNED IT'LL AFFECT OTHER DRIVERS AS THEY MAY DRIVE ERRATICALLY WHEN PASSING AS THEY MATCH MY STEERING CORRECTIONS. MY LOCAL KIA DEALERSHIP HAS BEEN VERY HELPFUL AND RECEIEVED PERMISSION TO REMEDY IT UNDER WARRANTY AND WILL REPLACE THE ENTIRE STEERING COLUMN AND ASSOCIATED PARTS. CURRENTLY THE STEERING COLUMN IS ON BACKORDER AND HAS BEEN FOR AT LEAST THREE WEEKS. I BELIEVE THE STEERING COLUMN ISSUE MAY BE BIGGER THAN INDICATED VIA REPORTS JUDGING BY THE BACKORDER ISSUE. DATE ENTERED IN THE "EVENT DATE" SECTION IS BASED ON WHEN I HAD AN APPOINTMENT FOR AN INITIAL DIAGNOSIS.
Mfg Campaign: 11299269
Recall Date: Jan 14, 2020
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TWO OIL CHANGE STATIONS TOLD ME I NEED A NEW POWER TRAIN. I KNOW POWER TRAIN IS COVERED UNDER 100,000 MILES FOR KIA. WANT TO SEE IF I NEED YOUR HELP IN THE PROCESS FOR DEFECT OR ANYTHING ELSE TO ASSIST ME AT NEAREST KIA DEALERSHIP?
Corrective Action:
TWO OIL CHANGE STATIONS TOLD ME I NEED A NEW POWER TRAIN. I KNOW POWER TRAIN IS COVERED UNDER 100,000 MILES FOR KIA. WANT TO SEE IF I NEED YOUR HELP IN THE PROCESS FOR DEFECT OR ANYTHING ELSE TO ASSIST ME AT NEAREST KIA DEALERSHIP?
Additional Notes:
TWO OIL CHANGE STATIONS TOLD ME I NEED A NEW POWER TRAIN. I KNOW POWER TRAIN IS COVERED UNDER 100,000 MILES FOR KIA. WANT TO SEE IF I NEED YOUR HELP IN THE PROCESS FOR DEFECT OR ANYTHING ELSE TO ASSIST ME AT NEAREST KIA DEALERSHIP?
Mfg Campaign: 11298663
Recall Date: Jan 12, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AT 65,000 MILES MY 4 CYL. SORENTO STARTED LOSING OIL. THE LIGHT CAME ON ONCE WHEN NO OIL ON DIPSTICK. ORIGINAL OWNER. CONTACTED KIA, SAID TO DO OIL CONSUMPTION CHECK. HAVE DONE. USING 2 QUARTS EVERY 1000 MILES. THEY ARE DRAGGING THEIR FEET, NOT RESPONDING TO MY EMAILS REQUESTING A SOLUTION. IT'S NOTHING I'VE DONE. WHAT GOOD IS THEIR 100K WARRANTY WHEN THEY WON'T FIX THE PROBLEM. COMMUNICATION WITH KIA CUSTOMER ASSISTANCE VERY SLOW AND POOR. THIS SHOULD BE A RECALL OR CLASS ACTION SUIT BASED ON THE NUMBER OF COMPLAINTS I SEE POSTED.
Corrective Action:
AT 65,000 MILES MY 4 CYL. SORENTO STARTED LOSING OIL. THE LIGHT CAME ON ONCE WHEN NO OIL ON DIPSTICK. ORIGINAL OWNER. CONTACTED KIA, SAID TO DO OIL CONSUMPTION CHECK. HAVE DONE. USING 2 QUARTS EVERY 1000 MILES. THEY ARE DRAGGING THEIR FEET, NOT RESPONDING TO MY EMAILS REQUESTING A SOLUTION. IT'S NOTHING I'VE DONE. WHAT GOOD IS THEIR 100K WARRANTY WHEN THEY WON'T FIX THE PROBLEM. COMMUNICATION WITH KIA CUSTOMER ASSISTANCE VERY SLOW AND POOR. THIS SHOULD BE A RECALL OR CLASS ACTION SUIT BASED ON THE NUMBER OF COMPLAINTS I SEE POSTED.
Additional Notes:
AT 65,000 MILES MY 4 CYL. SORENTO STARTED LOSING OIL. THE LIGHT CAME ON ONCE WHEN NO OIL ON DIPSTICK. ORIGINAL OWNER. CONTACTED KIA, SAID TO DO OIL CONSUMPTION CHECK. HAVE DONE. USING 2 QUARTS EVERY 1000 MILES. THEY ARE DRAGGING THEIR FEET, NOT RESPONDING TO MY EMAILS REQUESTING A SOLUTION. IT'S NOTHING I'VE DONE. WHAT GOOD IS THEIR 100K WARRANTY WHEN THEY WON'T FIX THE PROBLEM. COMMUNICATION WITH KIA CUSTOMER ASSISTANCE VERY SLOW AND POOR. THIS SHOULD BE A RECALL OR CLASS ACTION SUIT BASED ON THE NUMBER OF COMPLAINTS I SEE POSTED.
Mfg Campaign: 11298551
Recall Date: Jan 11, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY 2016 EX TURBO SORRENTO HAS A STEERING ISSUE. THE STEERING FEELS LIKE IT STICKS OR HESITATES. THE FEELING IS DIFFICULT TO DESCRIBE AS IT IS NOT LIKE ANY STEERING I HAVE EXPERIENCED BEFORE . IT IS AS THOUGH SOMETHING MECHANICAL IN THE LOWER PART OF THE ASSEMBLY IS HESITATING OR SLIGHTLY JERKING AND NOT GIVING THE CORRECT FEEDBACK AND NOT ACCEPTING THE DRIVERS INPUT CORRECTLY . I KNOW THERE ARE BOTH ELECTRICAL AND MECHANICAL SYSTEMS INVOLVED IN THE STEERING AND SOMETHING BETWEEN THEM IS NOT WORKING CORRECTLY. THERE ARE CERTAIN DRIVING CONDITIONS WHEN THIS IS NO DOUBT A SAFETY ISSUE , LIKE IN THE RAIN WHEN YOU ARE NOT GETTING THE CORRECT FEEDBACK FROM THE STEERING AND ARE ARE DRIVING BETWEEN 2 SEMI TRUCKS AT 70 MPH. THIS ISSUE NEEDS TO BE A SAFETY RECALL AND FIXED BEFORE THERE ARE PEOPLE INJURED OR WORSE FROM THE EFFECTS OF THIS DEFECT. I HAVE TAKEN THIS TO A KIA DEALER AND THEY SAID THE DROVE IT AND DID NOT FEEL A PROBLEM. I HAVE REPORTED IT TO KIA CONSUMER AFFAIRS BEFORE THE CAR WAS OUT OF WARRANTY AND AGAIN NOW THAT IT IS OUT OF WARRANTY . THIS ISSUE CAN BE FELT WHEN DRIVING OR WHEN STATIONARY . TO BE CLEAR , THE DRIVER HAS TO CONSTANTLY MAKE SMALL ADJUSTMENTS TO KEEP THE CAR DRIVING IN A STRAIGHT LINE , AND WHEN MAKING THESE ADJUSTMENTS THE STEERING FEELS STICKY SO IT REQUIRES EXTRA FORCE TO MOVE. I WOULD LIKE TO ADD THAT OTHER THAN THE DESCRIBED STEERING ISSUE THIS VEHICLE HAS BEEN EXCELLENT IN EVERY WAY AND VERY DEPENDABLE .
Corrective Action:
MY 2016 EX TURBO SORRENTO HAS A STEERING ISSUE. THE STEERING FEELS LIKE IT STICKS OR HESITATES. THE FEELING IS DIFFICULT TO DESCRIBE AS IT IS NOT LIKE ANY STEERING I HAVE EXPERIENCED BEFORE . IT IS AS THOUGH SOMETHING MECHANICAL IN THE LOWER PART OF THE ASSEMBLY IS HESITATING OR SLIGHTLY JERKING AND NOT GIVING THE CORRECT FEEDBACK AND NOT ACCEPTING THE DRIVERS INPUT CORRECTLY . I KNOW THERE ARE BOTH ELECTRICAL AND MECHANICAL SYSTEMS INVOLVED IN THE STEERING AND SOMETHING BETWEEN THEM IS NOT WORKING CORRECTLY. THERE ARE CERTAIN DRIVING CONDITIONS WHEN THIS IS NO DOUBT A SAFETY ISSUE , LIKE IN THE RAIN WHEN YOU ARE NOT GETTING THE CORRECT FEEDBACK FROM THE STEERING AND ARE ARE DRIVING BETWEEN 2 SEMI TRUCKS AT 70 MPH. THIS ISSUE NEEDS TO BE A SAFETY RECALL AND FIXED BEFORE THERE ARE PEOPLE INJURED OR WORSE FROM THE EFFECTS OF THIS DEFECT. I HAVE TAKEN THIS TO A KIA DEALER AND THEY SAID THE DROVE IT AND DID NOT FEEL A PROBLEM. I HAVE REPORTED IT TO KIA CONSUMER AFFAIRS BEFORE THE CAR WAS OUT OF WARRANTY AND AGAIN NOW THAT IT IS OUT OF WARRANTY . THIS ISSUE CAN BE FELT WHEN DRIVING OR WHEN STATIONARY . TO BE CLEAR , THE DRIVER HAS TO CONSTANTLY MAKE SMALL ADJUSTMENTS TO KEEP THE CAR DRIVING IN A STRAIGHT LINE , AND WHEN MAKING THESE ADJUSTMENTS THE STEERING FEELS STICKY SO IT REQUIRES EXTRA FORCE TO MOVE. I WOULD LIKE TO ADD THAT OTHER THAN THE DESCRIBED STEERING ISSUE THIS VEHICLE HAS BEEN EXCELLENT IN EVERY WAY AND VERY DEPENDABLE .
Additional Notes:
MY 2016 EX TURBO SORRENTO HAS A STEERING ISSUE. THE STEERING FEELS LIKE IT STICKS OR HESITATES. THE FEELING IS DIFFICULT TO DESCRIBE AS IT IS NOT LIKE ANY STEERING I HAVE EXPERIENCED BEFORE . IT IS AS THOUGH SOMETHING MECHANICAL IN THE LOWER PART OF THE ASSEMBLY IS HESITATING OR SLIGHTLY JERKING AND NOT GIVING THE CORRECT FEEDBACK AND NOT ACCEPTING THE DRIVERS INPUT CORRECTLY . I KNOW THERE ARE BOTH ELECTRICAL AND MECHANICAL SYSTEMS INVOLVED IN THE STEERING AND SOMETHING BETWEEN THEM IS NOT WORKING CORRECTLY. THERE ARE CERTAIN DRIVING CONDITIONS WHEN THIS IS NO DOUBT A SAFETY ISSUE , LIKE IN THE RAIN WHEN YOU ARE NOT GETTING THE CORRECT FEEDBACK FROM THE STEERING AND ARE ARE DRIVING BETWEEN 2 SEMI TRUCKS AT 70 MPH. THIS ISSUE NEEDS TO BE A SAFETY RECALL AND FIXED BEFORE THERE ARE PEOPLE INJURED OR WORSE FROM THE EFFECTS OF THIS DEFECT. I HAVE TAKEN THIS TO A KIA DEALER AND THEY SAID THE DROVE IT AND DID NOT FEEL A PROBLEM. I HAVE REPORTED IT TO KIA CONSUMER AFFAIRS BEFORE THE CAR WAS OUT OF WARRANTY AND AGAIN NOW THAT IT IS OUT OF WARRANTY . THIS ISSUE CAN BE FELT WHEN DRIVING OR WHEN STATIONARY . TO BE CLEAR , THE DRIVER HAS TO CONSTANTLY MAKE SMALL ADJUSTMENTS TO KEEP THE CAR DRIVING IN A STRAIGHT LINE , AND WHEN MAKING THESE ADJUSTMENTS THE STEERING FEELS STICKY SO IT REQUIRES EXTRA FORCE TO MOVE. I WOULD LIKE TO ADD THAT OTHER THAN THE DESCRIBED STEERING ISSUE THIS VEHICLE HAS BEEN EXCELLENT IN EVERY WAY AND VERY DEPENDABLE .
Mfg Campaign: 11298503
Recall Date: Jan 10, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY 2016 SORENTO (EX) HAS STICKY STEERING. KIA IS AWARE OF THIS PROBLEM AND ISSUES AN UPGRADE TO THE CARS COMPUTER SYSTEM BUT IT DID NOT FIX THE PROBLEM. WHEN TRYING TO MOVE THE STEERING WHEEL, IT INITIALLY STICKS AND REQUIRES EXTRA FORCE TO GET IT TO PROVIDE A STEERING INPUT. ONCE IT GETS PAST THE INITIAL RESISTANCE, IT JERKS THE CAR IN THE DIRECTION YOU ARE TRYING TO GO WHICH REQUIRED COMPENSATION IN THE OTHER DIRECTION. UPON CORRECTION, IT JERKS THE CAR IN THE OPPOSITE DIRECTION CAUSING A CONTINUAL NEED TO CORRECT THE STEERING WHEEL TO KEEP THE CAR STRAIGHT AND CAUSING THE CAR TO NOT BE ABLE TO MAINTAIN PERFECTLY STRAIGHT TRAVEL. ON LARGE SWEEPING CORNERS, THIS PROBLEM IS EVEN MORE PRONOUNCED AND FEELS DANGEROUS. MY CAR IS OUT OF ITS BUMPER TO BUMPER WARRANTY AND DESPITE ME HAVING THE CAR INTO KIA DEALERSHIPS TWICE WHILE IN WARRANTY AND THE ORIGINAL COMPUTER "FIX" NOT WORKING, KIA IS NOT GUARANTEEING THAT WHEN I BRING THE CAR BACK THAT IT WILL BE FIXED UNDER WARRANTY. THE FIX FOR THE PROBLEM IS REPLACING THE STEERING RACK OR OTHER STEERING COMPONENTS. THE STICKING ISSUE IS INTERMITTENT BUT WHEN IT IS ACTING UP IT CAN BE FELT WHILE STATIONARY AND IN MOTION. THIS INTERMITTENT ISSUE STARTED AROUND 30,000 MILES AND CONTINUES THROUGH 70,000 MILES.I BELIEVE A RECALL SHOULD OCCUR TO CORRECT THIS POTENTIALLY SERIOUS SAFETY ISSUE.
Corrective Action:
MY 2016 SORENTO (EX) HAS STICKY STEERING. KIA IS AWARE OF THIS PROBLEM AND ISSUES AN UPGRADE TO THE CARS COMPUTER SYSTEM BUT IT DID NOT FIX THE PROBLEM. WHEN TRYING TO MOVE THE STEERING WHEEL, IT INITIALLY STICKS AND REQUIRES EXTRA FORCE TO GET IT TO PROVIDE A STEERING INPUT. ONCE IT GETS PAST THE INITIAL RESISTANCE, IT JERKS THE CAR IN THE DIRECTION YOU ARE TRYING TO GO WHICH REQUIRED COMPENSATION IN THE OTHER DIRECTION. UPON CORRECTION, IT JERKS THE CAR IN THE OPPOSITE DIRECTION CAUSING A CONTINUAL NEED TO CORRECT THE STEERING WHEEL TO KEEP THE CAR STRAIGHT AND CAUSING THE CAR TO NOT BE ABLE TO MAINTAIN PERFECTLY STRAIGHT TRAVEL. ON LARGE SWEEPING CORNERS, THIS PROBLEM IS EVEN MORE PRONOUNCED AND FEELS DANGEROUS. MY CAR IS OUT OF ITS BUMPER TO BUMPER WARRANTY AND DESPITE ME HAVING THE CAR INTO KIA DEALERSHIPS TWICE WHILE IN WARRANTY AND THE ORIGINAL COMPUTER "FIX" NOT WORKING, KIA IS NOT GUARANTEEING THAT WHEN I BRING THE CAR BACK THAT IT WILL BE FIXED UNDER WARRANTY. THE FIX FOR THE PROBLEM IS REPLACING THE STEERING RACK OR OTHER STEERING COMPONENTS. THE STICKING ISSUE IS INTERMITTENT BUT WHEN IT IS ACTING UP IT CAN BE FELT WHILE STATIONARY AND IN MOTION. THIS INTERMITTENT ISSUE STARTED AROUND 30,000 MILES AND CONTINUES THROUGH 70,000 MILES.I BELIEVE A RECALL SHOULD OCCUR TO CORRECT THIS POTENTIALLY SERIOUS SAFETY ISSUE.
Additional Notes:
MY 2016 SORENTO (EX) HAS STICKY STEERING. KIA IS AWARE OF THIS PROBLEM AND ISSUES AN UPGRADE TO THE CARS COMPUTER SYSTEM BUT IT DID NOT FIX THE PROBLEM. WHEN TRYING TO MOVE THE STEERING WHEEL, IT INITIALLY STICKS AND REQUIRES EXTRA FORCE TO GET IT TO PROVIDE A STEERING INPUT. ONCE IT GETS PAST THE INITIAL RESISTANCE, IT JERKS THE CAR IN THE DIRECTION YOU ARE TRYING TO GO WHICH REQUIRED COMPENSATION IN THE OTHER DIRECTION. UPON CORRECTION, IT JERKS THE CAR IN THE OPPOSITE DIRECTION CAUSING A CONTINUAL NEED TO CORRECT THE STEERING WHEEL TO KEEP THE CAR STRAIGHT AND CAUSING THE CAR TO NOT BE ABLE TO MAINTAIN PERFECTLY STRAIGHT TRAVEL. ON LARGE SWEEPING CORNERS, THIS PROBLEM IS EVEN MORE PRONOUNCED AND FEELS DANGEROUS. MY CAR IS OUT OF ITS BUMPER TO BUMPER WARRANTY AND DESPITE ME HAVING THE CAR INTO KIA DEALERSHIPS TWICE WHILE IN WARRANTY AND THE ORIGINAL COMPUTER "FIX" NOT WORKING, KIA IS NOT GUARANTEEING THAT WHEN I BRING THE CAR BACK THAT IT WILL BE FIXED UNDER WARRANTY. THE FIX FOR THE PROBLEM IS REPLACING THE STEERING RACK OR OTHER STEERING COMPONENTS. THE STICKING ISSUE IS INTERMITTENT BUT WHEN IT IS ACTING UP IT CAN BE FELT WHILE STATIONARY AND IN MOTION. THIS INTERMITTENT ISSUE STARTED AROUND 30,000 MILES AND CONTINUES THROUGH 70,000 MILES.I BELIEVE A RECALL SHOULD OCCUR TO CORRECT THIS POTENTIALLY SERIOUS SAFETY ISSUE.
Mfg Campaign: 11298071
Recall Date: Jan 9, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.
Corrective Action:
I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.
Additional Notes:
I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.
Mfg Campaign: 11297553
Recall Date: Jan 7, 2020
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.
Corrective Action:
I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.
Additional Notes:
I WAS INVOLVED IN A REAR END COLLISION ON FRIDAY, JAN. 3, 2020. I WAS STOPPED/STATIONARY BEHIND A VEHICLE TURNING LEFT ON A ONE LANE (IN BOTH DIRECTIONS) ROAD TRAVELING SOUTH. THE CAR BEHIND ME STRUCK MY VEHICLE GOING BETWEEN 30-35 MPH. MY VEHICLE WAS THRUST FORWARD AND HIT THE VEHICLE IN FRONT OF ME AND THEN THE VEHICLE BEHIND ME STRUCK MY AGAIN, FELT LIKE BUMPER CARS. DURING THE INITIAL REAR IMPACT MY FACE SLAMMED INTO THE STEERING WHEEL CAUSING MY NOSE TO BLEED PROFUSELY FOR AT LEAST 25 MINUTES. I STILL HAVE BLOOD COMING OUT OF MY NOSE FOUR DAYS LATER. DURING THIS ACCIDENT IN WHICH MY VEHICLE EXPERIENCED BOTH FRONT AND REAR COLLISION DAMAGE MY AIR BAG DID NOT DEPLOY NOR DID MY SEATBELT LOCK. AS A RESULT I SUFFERED A HEAD INJURY BOTH FRONT AND BACK OF MY HEAD.
Mfg Campaign: 11297553
Recall Date: Jan 7, 2020
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING THE STEERING WHEEL WILL GO TO THE LEFT AND STICK ,THEN I WILL HAVE TO BRING BACK TO RIGHT OR THE STEERING WILL STAY TO THE LEFT.THIS HAS HAPPEN MANY TIMES.THIS IS A POTENTIAL DANGEROUS SITUATION.THERE ARE MULTIPLE REPORTS ON THIS SITUATION.I AM CONCERNED...
Corrective Action:
WHEN DRIVING THE STEERING WHEEL WILL GO TO THE LEFT AND STICK ,THEN I WILL HAVE TO BRING BACK TO RIGHT OR THE STEERING WILL STAY TO THE LEFT.THIS HAS HAPPEN MANY TIMES.THIS IS A POTENTIAL DANGEROUS SITUATION.THERE ARE MULTIPLE REPORTS ON THIS SITUATION.I AM CONCERNED...
Additional Notes:
WHEN DRIVING THE STEERING WHEEL WILL GO TO THE LEFT AND STICK ,THEN I WILL HAVE TO BRING BACK TO RIGHT OR THE STEERING WILL STAY TO THE LEFT.THIS HAS HAPPEN MANY TIMES.THIS IS A POTENTIAL DANGEROUS SITUATION.THERE ARE MULTIPLE REPORTS ON THIS SITUATION.I AM CONCERNED...
Mfg Campaign: 11292319
Recall Date: Dec 31, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WE HAVE EXPERIENCED RANDOM EVENTS WHERE THE HEADLIGHTS GO OUT FOR 5-10 SECONDS. THIS MAKES FOR A VERY SCARY SITUATION FOR ME AND MY FAMILY WHEN DRIVING IN THE EVENING AND IT ALL GETS DARK. WE NOTICE WHEN THE VEHICLE IS IN MOTION, CITY STREET OR HIGHWAY, WE COULD BE IN THE CAR FOR SHORT AMOUNT OF TIME OR LONGER AMOUNT OF TIME, WARM AND COLD WEATHER, WET AND DRY WEATHER, HAVEN'T NOTICED WHILE TURNING BUT HAVE ON STRAIGHT ROADS, DASHBOARD GOES DARK TOO WHEN THE HEADLIGHTS GO OUT. THE LOCAL KIA DEALERSHIP CANNOT REPLICATE THE ISSUE SINCE IT IS VERY RANDOM IN NATURE. THIS HAS HAPPENED A NUMBER OF TIMES OVER THE PAST TWO YEARS. THERE HAVE BEEN NO INJURIES DUE TO THIS YET.
Corrective Action:
WE HAVE EXPERIENCED RANDOM EVENTS WHERE THE HEADLIGHTS GO OUT FOR 5-10 SECONDS. THIS MAKES FOR A VERY SCARY SITUATION FOR ME AND MY FAMILY WHEN DRIVING IN THE EVENING AND IT ALL GETS DARK. WE NOTICE WHEN THE VEHICLE IS IN MOTION, CITY STREET OR HIGHWAY, WE COULD BE IN THE CAR FOR SHORT AMOUNT OF TIME OR LONGER AMOUNT OF TIME, WARM AND COLD WEATHER, WET AND DRY WEATHER, HAVEN'T NOTICED WHILE TURNING BUT HAVE ON STRAIGHT ROADS, DASHBOARD GOES DARK TOO WHEN THE HEADLIGHTS GO OUT. THE LOCAL KIA DEALERSHIP CANNOT REPLICATE THE ISSUE SINCE IT IS VERY RANDOM IN NATURE. THIS HAS HAPPENED A NUMBER OF TIMES OVER THE PAST TWO YEARS. THERE HAVE BEEN NO INJURIES DUE TO THIS YET.
Additional Notes:
WE HAVE EXPERIENCED RANDOM EVENTS WHERE THE HEADLIGHTS GO OUT FOR 5-10 SECONDS. THIS MAKES FOR A VERY SCARY SITUATION FOR ME AND MY FAMILY WHEN DRIVING IN THE EVENING AND IT ALL GETS DARK. WE NOTICE WHEN THE VEHICLE IS IN MOTION, CITY STREET OR HIGHWAY, WE COULD BE IN THE CAR FOR SHORT AMOUNT OF TIME OR LONGER AMOUNT OF TIME, WARM AND COLD WEATHER, WET AND DRY WEATHER, HAVEN'T NOTICED WHILE TURNING BUT HAVE ON STRAIGHT ROADS, DASHBOARD GOES DARK TOO WHEN THE HEADLIGHTS GO OUT. THE LOCAL KIA DEALERSHIP CANNOT REPLICATE THE ISSUE SINCE IT IS VERY RANDOM IN NATURE. THIS HAS HAPPENED A NUMBER OF TIMES OVER THE PAST TWO YEARS. THERE HAVE BEEN NO INJURIES DUE TO THIS YET.
Mfg Campaign: 11292015
Recall Date: Dec 30, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I OPENED THE LEFT REAR DOOR AND THE HANDLE CAME OFF. I OPENED THE RIGHT REAR DOOR AND THE HANDLE CAME OFF ALSO. THE VEHICLE WAS PARKED IN MY DRIVEWAY. I PUT THEM BACK ON WHICH WAS DIFFICULT AND UPON ARRIVING AT MY DESTINATION WHICH WAS 20 MINUTES AWAY THE SMALLER PART OF THE HANDLE CAME OFF.
Corrective Action:
I OPENED THE LEFT REAR DOOR AND THE HANDLE CAME OFF. I OPENED THE RIGHT REAR DOOR AND THE HANDLE CAME OFF ALSO. THE VEHICLE WAS PARKED IN MY DRIVEWAY. I PUT THEM BACK ON WHICH WAS DIFFICULT AND UPON ARRIVING AT MY DESTINATION WHICH WAS 20 MINUTES AWAY THE SMALLER PART OF THE HANDLE CAME OFF.
Additional Notes:
I OPENED THE LEFT REAR DOOR AND THE HANDLE CAME OFF. I OPENED THE RIGHT REAR DOOR AND THE HANDLE CAME OFF ALSO. THE VEHICLE WAS PARKED IN MY DRIVEWAY. I PUT THEM BACK ON WHICH WAS DIFFICULT AND UPON ARRIVING AT MY DESTINATION WHICH WAS 20 MINUTES AWAY THE SMALLER PART OF THE HANDLE CAME OFF.
Mfg Campaign: 11292048
Recall Date: Dec 30, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.
Corrective Action:
TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.
Additional Notes:
TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.
Mfg Campaign: 11291297
Recall Date: Dec 26, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.
Corrective Action:
TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.
Additional Notes:
TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.
Mfg Campaign: 11291297
Recall Date: Dec 26, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE BEGAN EXCESSIVELY USING OIL, NO LEAK IN SPRING OF 2019. TOOK IT SERVICE ONCE I DOCUMENTED MY OIL CHANGES IN SEPTEMBER. NO ANSWERS, WANTING TO DO AN EVERY 1,000 MILES DOCUMENTATION AT THE DEALERSHIP. BY DECEMBER, IT IS GIVING AN ENGINE CODE P0014, MEANING THE EXHAUST CAMSHAFT HAS ADVANCED TO MUCH TO GO TO A LOWER TIMING. EVENTUALLY THE PASSAGE BECOME CLOGGED AND CAUSING OIL FLOW TO THE PHASIVERS TO BE RESTRICTED - LEADING TO A LOCKED ENGINE. THE ONLY FIX, A NEW ENGINE. ALTHOUGH I AM STILL UNDER POWER TRAIN - THEY REQUEST I DRIVE THE VEHICLE 1000 MILES FOR TESTING BEFORE APPROVING HOWEVER THE ENGINE CODE TELLS US FURTHER DRIVE WILL LOCK THE ENGINE. EXACTLY WHAT OLDER MODELS WERE PREVIOUSLY RECALLED FOR. WITH THIS KIA GIVES YOU NO PROPER SOLUTION AND NO GUARANTEE TO COVER.
Corrective Action:
MY VEHICLE BEGAN EXCESSIVELY USING OIL, NO LEAK IN SPRING OF 2019. TOOK IT SERVICE ONCE I DOCUMENTED MY OIL CHANGES IN SEPTEMBER. NO ANSWERS, WANTING TO DO AN EVERY 1,000 MILES DOCUMENTATION AT THE DEALERSHIP. BY DECEMBER, IT IS GIVING AN ENGINE CODE P0014, MEANING THE EXHAUST CAMSHAFT HAS ADVANCED TO MUCH TO GO TO A LOWER TIMING. EVENTUALLY THE PASSAGE BECOME CLOGGED AND CAUSING OIL FLOW TO THE PHASIVERS TO BE RESTRICTED - LEADING TO A LOCKED ENGINE. THE ONLY FIX, A NEW ENGINE. ALTHOUGH I AM STILL UNDER POWER TRAIN - THEY REQUEST I DRIVE THE VEHICLE 1000 MILES FOR TESTING BEFORE APPROVING HOWEVER THE ENGINE CODE TELLS US FURTHER DRIVE WILL LOCK THE ENGINE. EXACTLY WHAT OLDER MODELS WERE PREVIOUSLY RECALLED FOR. WITH THIS KIA GIVES YOU NO PROPER SOLUTION AND NO GUARANTEE TO COVER.
Additional Notes:
MY VEHICLE BEGAN EXCESSIVELY USING OIL, NO LEAK IN SPRING OF 2019. TOOK IT SERVICE ONCE I DOCUMENTED MY OIL CHANGES IN SEPTEMBER. NO ANSWERS, WANTING TO DO AN EVERY 1,000 MILES DOCUMENTATION AT THE DEALERSHIP. BY DECEMBER, IT IS GIVING AN ENGINE CODE P0014, MEANING THE EXHAUST CAMSHAFT HAS ADVANCED TO MUCH TO GO TO A LOWER TIMING. EVENTUALLY THE PASSAGE BECOME CLOGGED AND CAUSING OIL FLOW TO THE PHASIVERS TO BE RESTRICTED - LEADING TO A LOCKED ENGINE. THE ONLY FIX, A NEW ENGINE. ALTHOUGH I AM STILL UNDER POWER TRAIN - THEY REQUEST I DRIVE THE VEHICLE 1000 MILES FOR TESTING BEFORE APPROVING HOWEVER THE ENGINE CODE TELLS US FURTHER DRIVE WILL LOCK THE ENGINE. EXACTLY WHAT OLDER MODELS WERE PREVIOUSLY RECALLED FOR. WITH THIS KIA GIVES YOU NO PROPER SOLUTION AND NO GUARANTEE TO COVER.
Mfg Campaign: 11289713
Recall Date: Dec 17, 2019
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I CAN'T ACCELERATE MY 2016 KIA SORENTO. SLOW DOWN IN THE HIGHWAY. HAD TO TOW HOME. MY VEHICLE HAVE 72K MILES. OTHERS 2016 HAVE RECALL FOR THAT, NO MINE.
Corrective Action:
I CAN'T ACCELERATE MY 2016 KIA SORENTO. SLOW DOWN IN THE HIGHWAY. HAD TO TOW HOME. MY VEHICLE HAVE 72K MILES. OTHERS 2016 HAVE RECALL FOR THAT, NO MINE.
Additional Notes:
I CAN'T ACCELERATE MY 2016 KIA SORENTO. SLOW DOWN IN THE HIGHWAY. HAD TO TOW HOME. MY VEHICLE HAVE 72K MILES. OTHERS 2016 HAVE RECALL FOR THAT, NO MINE.
Mfg Campaign: 11286348
Recall Date: Dec 2, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I CAN'T ACCELERATE MY 2016 KIA SORENTO. SLOW DOWN IN THE HIGHWAY. HAD TO TOW HOME. MY VEHICLE HAVE 72K MILES. OTHERS 2016 HAVE RECALL FOR THAT, NO MINE.
Corrective Action:
I CAN'T ACCELERATE MY 2016 KIA SORENTO. SLOW DOWN IN THE HIGHWAY. HAD TO TOW HOME. MY VEHICLE HAVE 72K MILES. OTHERS 2016 HAVE RECALL FOR THAT, NO MINE.
Additional Notes:
I CAN'T ACCELERATE MY 2016 KIA SORENTO. SLOW DOWN IN THE HIGHWAY. HAD TO TOW HOME. MY VEHICLE HAVE 72K MILES. OTHERS 2016 HAVE RECALL FOR THAT, NO MINE.
Mfg Campaign: 11286348
Recall Date: Dec 2, 2019
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