Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
ALL 4 TIRES ON 2016 KIA SORENTO ARE DRY ROTTING AT VERY FAST PACE. THE TIRES ARE MICHEL8N PREMIER LTX 235 55/R19 M&S WHICH SHOULD LAST 60,000 MILES. I AM AT 39,600 AT CURRENT TIME. DRY ROT IS VERY APPARENT ON EACH TIRE. I BOUGHT THIS VEHICLE BRAND NEW W TIRES AS NOTED ON IT AT KIA DEALERSHIP IN NEWPORT NEWS VA IN 2016.
Corrective Action:
ALL 4 TIRES ON 2016 KIA SORENTO ARE DRY ROTTING AT VERY FAST PACE. THE TIRES ARE MICHEL8N PREMIER LTX 235 55/R19 M&S WHICH SHOULD LAST 60,000 MILES. I AM AT 39,600 AT CURRENT TIME. DRY ROT IS VERY APPARENT ON EACH TIRE. I BOUGHT THIS VEHICLE BRAND NEW W TIRES AS NOTED ON IT AT KIA DEALERSHIP IN NEWPORT NEWS VA IN 2016.
Additional Notes:
ALL 4 TIRES ON 2016 KIA SORENTO ARE DRY ROTTING AT VERY FAST PACE. THE TIRES ARE MICHEL8N PREMIER LTX 235 55/R19 M&S WHICH SHOULD LAST 60,000 MILES. I AM AT 39,600 AT CURRENT TIME. DRY ROT IS VERY APPARENT ON EACH TIRE. I BOUGHT THIS VEHICLE BRAND NEW W TIRES AS NOTED ON IT AT KIA DEALERSHIP IN NEWPORT NEWS VA IN 2016.
Mfg Campaign: 11253262
Recall Date: Sep 4, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN TRYING TO SPEED UP TO MERGE ONTO THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON BLINKING AND MY CAR WAS CHUGGING AND WOULD NOT GO PAST 2 RPMS. SECOND TINE THIS HAS HAPPENED SINCE BOUGHT MY CAR AT THE BEGINNING OF AUGUST.
Corrective Action:
WHEN TRYING TO SPEED UP TO MERGE ONTO THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON BLINKING AND MY CAR WAS CHUGGING AND WOULD NOT GO PAST 2 RPMS. SECOND TINE THIS HAS HAPPENED SINCE BOUGHT MY CAR AT THE BEGINNING OF AUGUST.
Additional Notes:
WHEN TRYING TO SPEED UP TO MERGE ONTO THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON BLINKING AND MY CAR WAS CHUGGING AND WOULD NOT GO PAST 2 RPMS. SECOND TINE THIS HAS HAPPENED SINCE BOUGHT MY CAR AT THE BEGINNING OF AUGUST.
Mfg Campaign: 11252752
Recall Date: Sep 2, 2019
Kia America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR REMAINED LOCKED WITHOUT WARNING. THE DOOR ONLY OPENED FROM INSIDE THE VEHICLE AND THE TRUNK WAS LOCKED. THE VEHICLE WAS TAKEN TO JEFF WYLER KIA (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) WHERE THE DRIVER'S SIDE DOOR LATCH WAS REPLACED AND THE TRUNK WAS UNLOCKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 89,300. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR REMAINED LOCKED WITHOUT WARNING. THE DOOR ONLY OPENED FROM INSIDE THE VEHICLE AND THE TRUNK WAS LOCKED. THE VEHICLE WAS TAKEN TO JEFF WYLER KIA (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) WHERE THE DRIVER'S SIDE DOOR LATCH WAS REPLACED AND THE TRUNK WAS UNLOCKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 89,300. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR REMAINED LOCKED WITHOUT WARNING. THE DOOR ONLY OPENED FROM INSIDE THE VEHICLE AND THE TRUNK WAS LOCKED. THE VEHICLE WAS TAKEN TO JEFF WYLER KIA (5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) WHERE THE DRIVER'S SIDE DOOR LATCH WAS REPLACED AND THE TRUNK WAS UNLOCKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 89,300. THE VIN WAS UNKNOWN.
Mfg Campaign: 11251963
Recall Date: Aug 28, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY TEMPERATURE GAUGE BEGAN READING HOT WHILE DRIVING. AFTER REPLACING THE THERMOSTAT AND THE ETC SENSOR, MY CAR WAS DIAGNOSED AS HAVING A FAULTY COOLING FAN. THIS SHOULD NOT HAPPEN ON A QUALITY CAR THAT IS JUST A FEW YEARS OLD. I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK WHILE THEY TRACK DOWN THE PART AND IT IS GOING TO COST ME OVER $500 TO HAVE FIXED.
Corrective Action:
MY TEMPERATURE GAUGE BEGAN READING HOT WHILE DRIVING. AFTER REPLACING THE THERMOSTAT AND THE ETC SENSOR, MY CAR WAS DIAGNOSED AS HAVING A FAULTY COOLING FAN. THIS SHOULD NOT HAPPEN ON A QUALITY CAR THAT IS JUST A FEW YEARS OLD. I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK WHILE THEY TRACK DOWN THE PART AND IT IS GOING TO COST ME OVER $500 TO HAVE FIXED.
Additional Notes:
MY TEMPERATURE GAUGE BEGAN READING HOT WHILE DRIVING. AFTER REPLACING THE THERMOSTAT AND THE ETC SENSOR, MY CAR WAS DIAGNOSED AS HAVING A FAULTY COOLING FAN. THIS SHOULD NOT HAPPEN ON A QUALITY CAR THAT IS JUST A FEW YEARS OLD. I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK WHILE THEY TRACK DOWN THE PART AND IT IS GOING TO COST ME OVER $500 TO HAVE FIXED.
Mfg Campaign: 11251987
Recall Date: Aug 28, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
DURING NORMAL VEHICLE OPERATION, BOTH ON THE HIGHWAY AND CITY STREETS, THE VEHICLE WOULD SUDDENLY LOSE POWER STEERING AND THE POWER STEERING WARNING LIGHT WILL ILLUMINATE. THIS HAPPENED SEVERAL TIMES RANDOMLY WITHOUT WARNING, STEERING WAS NORMAL AND THERE WERE NO AUDIBLE NOISES WHEN STEERING PRIOR TO POWER STEERING FAILURE. PUTTING THE VEHICLE IN PARK, TURNING OFF AND RESTARTING THE CAR FIXED THE PROBLEM A FEW TIMES, SOMETIMES FOR A FEW DAYS BETWEEN OCCURENCES. EVENTUALLY POWER STEERING WAS LOST FOR GOOD AND NEEDED TO BE TAKEN TO A MECHANIC FOR REPAIRS. THERE WERE A FEW CLOSE CALLS LOSING POWER STEERING IN THE MIDDLE OF TURNS THAT NEARLY LED TO ACCIDENTS.
Corrective Action:
DURING NORMAL VEHICLE OPERATION, BOTH ON THE HIGHWAY AND CITY STREETS, THE VEHICLE WOULD SUDDENLY LOSE POWER STEERING AND THE POWER STEERING WARNING LIGHT WILL ILLUMINATE. THIS HAPPENED SEVERAL TIMES RANDOMLY WITHOUT WARNING, STEERING WAS NORMAL AND THERE WERE NO AUDIBLE NOISES WHEN STEERING PRIOR TO POWER STEERING FAILURE. PUTTING THE VEHICLE IN PARK, TURNING OFF AND RESTARTING THE CAR FIXED THE PROBLEM A FEW TIMES, SOMETIMES FOR A FEW DAYS BETWEEN OCCURENCES. EVENTUALLY POWER STEERING WAS LOST FOR GOOD AND NEEDED TO BE TAKEN TO A MECHANIC FOR REPAIRS. THERE WERE A FEW CLOSE CALLS LOSING POWER STEERING IN THE MIDDLE OF TURNS THAT NEARLY LED TO ACCIDENTS.
Additional Notes:
DURING NORMAL VEHICLE OPERATION, BOTH ON THE HIGHWAY AND CITY STREETS, THE VEHICLE WOULD SUDDENLY LOSE POWER STEERING AND THE POWER STEERING WARNING LIGHT WILL ILLUMINATE. THIS HAPPENED SEVERAL TIMES RANDOMLY WITHOUT WARNING, STEERING WAS NORMAL AND THERE WERE NO AUDIBLE NOISES WHEN STEERING PRIOR TO POWER STEERING FAILURE. PUTTING THE VEHICLE IN PARK, TURNING OFF AND RESTARTING THE CAR FIXED THE PROBLEM A FEW TIMES, SOMETIMES FOR A FEW DAYS BETWEEN OCCURENCES. EVENTUALLY POWER STEERING WAS LOST FOR GOOD AND NEEDED TO BE TAKEN TO A MECHANIC FOR REPAIRS. THERE WERE A FEW CLOSE CALLS LOSING POWER STEERING IN THE MIDDLE OF TURNS THAT NEARLY LED TO ACCIDENTS.
Mfg Campaign: 11244963
Recall Date: Aug 19, 2019
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Corrective Action:
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Additional Notes:
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Mfg Campaign: 11244643
Recall Date: Aug 17, 2019
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Corrective Action:
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Additional Notes:
WHILE DRIVING OUR KIA SORENTO AT 45 MILES PER HOUR, ALL SYSTEMS SHUT DOWN AND THE BRAKE ENGAGED BRIEFLY.
Mfg Campaign: 11244643
Recall Date: Aug 17, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Corrective Action:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Additional Notes:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Mfg Campaign: 11244137
Recall Date: Aug 15, 2019
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Corrective Action:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Additional Notes:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Mfg Campaign: 11244137
Recall Date: Aug 15, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Corrective Action:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Additional Notes:
"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.
Mfg Campaign: 11244137
Recall Date: Aug 15, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
S10 DIRECT REPLY - A LETTER FROM A CONSTITUENT WHO SENT IN A COMPLAINT REGARDING ENTERPRISE RENTAL. NOT CONGRESSIONAL. *LD THE CONSUMER STATED THE VEHICLE JOLTED INTO A DITCH. THE CONSUMER WAS HAVING ISSUES HAVING THE VEHICLE RECALL REPAIR COMPLETED. THE MANUFACTURER WAS NOTIFIED. *JS
Corrective Action:
S10 DIRECT REPLY - A LETTER FROM A CONSTITUENT WHO SENT IN A COMPLAINT REGARDING ENTERPRISE RENTAL. NOT CONGRESSIONAL. *LD THE CONSUMER STATED THE VEHICLE JOLTED INTO A DITCH. THE CONSUMER WAS HAVING ISSUES HAVING THE VEHICLE RECALL REPAIR COMPLETED. THE MANUFACTURER WAS NOTIFIED. *JS
Additional Notes:
S10 DIRECT REPLY - A LETTER FROM A CONSTITUENT WHO SENT IN A COMPLAINT REGARDING ENTERPRISE RENTAL. NOT CONGRESSIONAL. *LD THE CONSUMER STATED THE VEHICLE JOLTED INTO A DITCH. THE CONSUMER WAS HAVING ISSUES HAVING THE VEHICLE RECALL REPAIR COMPLETED. THE MANUFACTURER WAS NOTIFIED. *JS
Mfg Campaign: 11241493
Recall Date: Aug 1, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LOKEY KIA (27960 US-19, CLEARWATER, FL 33761, (888) 458-9360) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAIALBLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LOKEY KIA (27960 US-19, CLEARWATER, FL 33761, (888) 458-9360) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAIALBLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LOKEY KIA (27960 US-19, CLEARWATER, FL 33761, (888) 458-9360) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAIALBLE.
Mfg Campaign: 11240263
Recall Date: Jul 29, 2019
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE AIRBAG SENSOR CAME ON. I HAD IT LOOKED AT AND TECHNICIAN SAID IT WAS A SHORT IN THE 2ND FIRING UNDER THE PASSENGER SIDE. HE THOUGHT THAT IT MIGHT HAVE BEEN UNDER A SAFETY EQUIPMENT WARRANTY. KIA SAYS NO, IT IS UNDER THE BASIC WARRANTY, 60,000 MILES. MY KIA IS AT 66,000. THIS SAME PROBLEM HAS BEEN RECALLED FOR PAST MODEL YRS, BUT APPARENTLY HAS NOT BEEN RESOLVED.
Corrective Action:
THE AIRBAG SENSOR CAME ON. I HAD IT LOOKED AT AND TECHNICIAN SAID IT WAS A SHORT IN THE 2ND FIRING UNDER THE PASSENGER SIDE. HE THOUGHT THAT IT MIGHT HAVE BEEN UNDER A SAFETY EQUIPMENT WARRANTY. KIA SAYS NO, IT IS UNDER THE BASIC WARRANTY, 60,000 MILES. MY KIA IS AT 66,000. THIS SAME PROBLEM HAS BEEN RECALLED FOR PAST MODEL YRS, BUT APPARENTLY HAS NOT BEEN RESOLVED.
Additional Notes:
THE AIRBAG SENSOR CAME ON. I HAD IT LOOKED AT AND TECHNICIAN SAID IT WAS A SHORT IN THE 2ND FIRING UNDER THE PASSENGER SIDE. HE THOUGHT THAT IT MIGHT HAVE BEEN UNDER A SAFETY EQUIPMENT WARRANTY. KIA SAYS NO, IT IS UNDER THE BASIC WARRANTY, 60,000 MILES. MY KIA IS AT 66,000. THIS SAME PROBLEM HAS BEEN RECALLED FOR PAST MODEL YRS, BUT APPARENTLY HAS NOT BEEN RESOLVED.
Mfg Campaign: 11240303
Recall Date: Jul 29, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING- WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING GETS TIGHT AS IF THE POWER STEERING WAS OUT. WHEN YOU FIGHT TO COMPENSATE IT WOULD NORMALIZE CAUSING YOU TO JERK THE WHEEL. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE. LIGHTNING- WHILE DRIVING AT NIGHT ON A DARK HIGHWAY ALL THE LIGHT TURNED OFF. WE WERE COMPLETELY IN THDARK. WE PULLED OVER AND MOVED THE SWITCH FROM AUTOMATIC TO THE MANUAL LIGHT ON POSITION. WE LATER MOVED IT BACK TO THE AUTOMATIC POSITION AND IT WAS AGAIN WORKING PROPERLY. BOTH PROBLEMS CAN EASILY CAUSE YOU TO LOSE CONTROL OF THE VEHICLE.
Corrective Action:
STEERING- WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING GETS TIGHT AS IF THE POWER STEERING WAS OUT. WHEN YOU FIGHT TO COMPENSATE IT WOULD NORMALIZE CAUSING YOU TO JERK THE WHEEL. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE. LIGHTNING- WHILE DRIVING AT NIGHT ON A DARK HIGHWAY ALL THE LIGHT TURNED OFF. WE WERE COMPLETELY IN THDARK. WE PULLED OVER AND MOVED THE SWITCH FROM AUTOMATIC TO THE MANUAL LIGHT ON POSITION. WE LATER MOVED IT BACK TO THE AUTOMATIC POSITION AND IT WAS AGAIN WORKING PROPERLY. BOTH PROBLEMS CAN EASILY CAUSE YOU TO LOSE CONTROL OF THE VEHICLE.
Additional Notes:
STEERING- WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING GETS TIGHT AS IF THE POWER STEERING WAS OUT. WHEN YOU FIGHT TO COMPENSATE IT WOULD NORMALIZE CAUSING YOU TO JERK THE WHEEL. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE. LIGHTNING- WHILE DRIVING AT NIGHT ON A DARK HIGHWAY ALL THE LIGHT TURNED OFF. WE WERE COMPLETELY IN THDARK. WE PULLED OVER AND MOVED THE SWITCH FROM AUTOMATIC TO THE MANUAL LIGHT ON POSITION. WE LATER MOVED IT BACK TO THE AUTOMATIC POSITION AND IT WAS AGAIN WORKING PROPERLY. BOTH PROBLEMS CAN EASILY CAUSE YOU TO LOSE CONTROL OF THE VEHICLE.
Mfg Campaign: 11240491
Recall Date: Jul 29, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
STEERING- WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING GETS TIGHT AS IF THE POWER STEERING WAS OUT. WHEN YOU FIGHT TO COMPENSATE IT WOULD NORMALIZE CAUSING YOU TO JERK THE WHEEL. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE. LIGHTNING- WHILE DRIVING AT NIGHT ON A DARK HIGHWAY ALL THE LIGHT TURNED OFF. WE WERE COMPLETELY IN THDARK. WE PULLED OVER AND MOVED THE SWITCH FROM AUTOMATIC TO THE MANUAL LIGHT ON POSITION. WE LATER MOVED IT BACK TO THE AUTOMATIC POSITION AND IT WAS AGAIN WORKING PROPERLY. BOTH PROBLEMS CAN EASILY CAUSE YOU TO LOSE CONTROL OF THE VEHICLE.
Corrective Action:
STEERING- WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING GETS TIGHT AS IF THE POWER STEERING WAS OUT. WHEN YOU FIGHT TO COMPENSATE IT WOULD NORMALIZE CAUSING YOU TO JERK THE WHEEL. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE. LIGHTNING- WHILE DRIVING AT NIGHT ON A DARK HIGHWAY ALL THE LIGHT TURNED OFF. WE WERE COMPLETELY IN THDARK. WE PULLED OVER AND MOVED THE SWITCH FROM AUTOMATIC TO THE MANUAL LIGHT ON POSITION. WE LATER MOVED IT BACK TO THE AUTOMATIC POSITION AND IT WAS AGAIN WORKING PROPERLY. BOTH PROBLEMS CAN EASILY CAUSE YOU TO LOSE CONTROL OF THE VEHICLE.
Additional Notes:
STEERING- WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING GETS TIGHT AS IF THE POWER STEERING WAS OUT. WHEN YOU FIGHT TO COMPENSATE IT WOULD NORMALIZE CAUSING YOU TO JERK THE WHEEL. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE. LIGHTNING- WHILE DRIVING AT NIGHT ON A DARK HIGHWAY ALL THE LIGHT TURNED OFF. WE WERE COMPLETELY IN THDARK. WE PULLED OVER AND MOVED THE SWITCH FROM AUTOMATIC TO THE MANUAL LIGHT ON POSITION. WE LATER MOVED IT BACK TO THE AUTOMATIC POSITION AND IT WAS AGAIN WORKING PROPERLY. BOTH PROBLEMS CAN EASILY CAUSE YOU TO LOSE CONTROL OF THE VEHICLE.
Mfg Campaign: 11240491
Recall Date: Jul 29, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER STOPPING AT A STOP SIGN AND STARTING TO ENTER THE HIGHWAY I LOST ACCELERATED POWER. IT DID ACCELERATE BUT VERY SLOWLY. THE CAR GOT UP TO ABOUT 20MPH. NO MATTER HOW HARD I PRESSED THE GAS PETAL IT DIDN'T CAUSE THE CAR TO ACCELERATE. THIS CAN HAVE BEEN A VERY DANGER SITUATION.
Corrective Action:
AFTER STOPPING AT A STOP SIGN AND STARTING TO ENTER THE HIGHWAY I LOST ACCELERATED POWER. IT DID ACCELERATE BUT VERY SLOWLY. THE CAR GOT UP TO ABOUT 20MPH. NO MATTER HOW HARD I PRESSED THE GAS PETAL IT DIDN'T CAUSE THE CAR TO ACCELERATE. THIS CAN HAVE BEEN A VERY DANGER SITUATION.
Additional Notes:
AFTER STOPPING AT A STOP SIGN AND STARTING TO ENTER THE HIGHWAY I LOST ACCELERATED POWER. IT DID ACCELERATE BUT VERY SLOWLY. THE CAR GOT UP TO ABOUT 20MPH. NO MATTER HOW HARD I PRESSED THE GAS PETAL IT DIDN'T CAUSE THE CAR TO ACCELERATE. THIS CAN HAVE BEEN A VERY DANGER SITUATION.
Mfg Campaign: 11231988
Recall Date: Jul 15, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Corrective Action:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Additional Notes:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Mfg Campaign: 11231283
Recall Date: Jul 12, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Corrective Action:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Additional Notes:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Mfg Campaign: 11231283
Recall Date: Jul 12, 2019
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Corrective Action:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Additional Notes:
TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.
Mfg Campaign: 11231283
Recall Date: Jul 12, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT DOWN, NO WARNING LIGHTS OR ODD SOUNDS KIA DEALER SAID THEY ENGINE LOCKED UP
Corrective Action:
DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT DOWN, NO WARNING LIGHTS OR ODD SOUNDS KIA DEALER SAID THEY ENGINE LOCKED UP
Additional Notes:
DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT DOWN, NO WARNING LIGHTS OR ODD SOUNDS KIA DEALER SAID THEY ENGINE LOCKED UP
Mfg Campaign: 11229955
Recall Date: Jul 7, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury