Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC246
Recall Date: Aug 10, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC140
Recall Date: Oct 24, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC137
Recall Date: Jun 29, 2016
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC123
Recall Date: Jul 14, 2015
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC115
Recall Date: Feb 13, 2015
Consumer Complaints
1.5K ComplaintsKia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN PRESSING ON THE ACCECLARATOR PEDAL, THE VEHICLE WILL START TO ACCELERATE THEN IT WILL NOT ACCELERATE. CHECK ENGINE LIGHT COMES ON. THIS HAPPENS WHEN I AM IN MOTION GOING OVER 20 MPH.
Corrective Action:
WHEN PRESSING ON THE ACCECLARATOR PEDAL, THE VEHICLE WILL START TO ACCELERATE THEN IT WILL NOT ACCELERATE. CHECK ENGINE LIGHT COMES ON. THIS HAPPENS WHEN I AM IN MOTION GOING OVER 20 MPH.
Additional Notes:
WHEN PRESSING ON THE ACCECLARATOR PEDAL, THE VEHICLE WILL START TO ACCELERATE THEN IT WILL NOT ACCELERATE. CHECK ENGINE LIGHT COMES ON. THIS HAPPENS WHEN I AM IN MOTION GOING OVER 20 MPH.
Mfg Campaign: 11283083
Recall Date: Dec 1, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT'S FAMILY MEMBER OWNED A 2016 KIA SORENTO. AFTER DRIVING APPROXIMATELY 15 MILES AND PARKING THE VEHICLE, IT SUDDENLY CAUGHT FIRE UNDER THE HOOD. THE DRIVER QUICKLY EXITED THE VEHICLE. THE CONTACT AND THE FIRE DEPARTMENT ATTEMPTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT'S FAMILY MEMBER OWNED A 2016 KIA SORENTO. AFTER DRIVING APPROXIMATELY 15 MILES AND PARKING THE VEHICLE, IT SUDDENLY CAUGHT FIRE UNDER THE HOOD. THE DRIVER QUICKLY EXITED THE VEHICLE. THE CONTACT AND THE FIRE DEPARTMENT ATTEMPTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT'S FAMILY MEMBER OWNED A 2016 KIA SORENTO. AFTER DRIVING APPROXIMATELY 15 MILES AND PARKING THE VEHICLE, IT SUDDENLY CAUGHT FIRE UNDER THE HOOD. THE DRIVER QUICKLY EXITED THE VEHICLE. THE CONTACT AND THE FIRE DEPARTMENT ATTEMPTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11282304
Recall Date: Nov 25, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT A LOUD POPPING NOISE OCCURRED, THE VEHICLE STARTED TO SMOKE, AND THE TEMPERATURE GAUGE OVERHEATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE COASTING THE VEHICLE TO THE SIDE OF THE ROAD, IT DECELERATED AND FLAMES APPEARED UNDER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT A LOUD POPPING NOISE OCCURRED, THE VEHICLE STARTED TO SMOKE, AND THE TEMPERATURE GAUGE OVERHEATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE COASTING THE VEHICLE TO THE SIDE OF THE ROAD, IT DECELERATED AND FLAMES APPEARED UNDER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT A LOUD POPPING NOISE OCCURRED, THE VEHICLE STARTED TO SMOKE, AND THE TEMPERATURE GAUGE OVERHEATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE COASTING THE VEHICLE TO THE SIDE OF THE ROAD, IT DECELERATED AND FLAMES APPEARED UNDER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11278395
Recall Date: Nov 6, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.
Corrective Action:
MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.
Additional Notes:
MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.
Mfg Campaign: 11270432
Recall Date: Oct 23, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.
Corrective Action:
MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.
Additional Notes:
MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.
Mfg Campaign: 11270432
Recall Date: Oct 23, 2019
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. WHEN INSIDE VECHILE I CAN PUSH THE UNLOCK BUTTON ON MY DOOR AND KEY FOB BUT THE LOCK WILL NOT UNLOCK. THE BUTTON FOR THE DRIVERS WINDOW BUTTON ISN'T WORKING PROPERLY EITHER THE DRIVER WINDOW BUTTON STAYS SLIGHTLY UP LIKE IT'S OUT IF PLACE THIS HAPPENED THE SAME MOMENT THAT THE DRIVERS DOOR WOULDN'T UNLOCK. I CAN OPEN IT WITH THE INSIDE HANDLE WHEN I EXIT THE VEHICLE. THE VEHICLE WAS PARKED IN MY DRIVEWAY WHEN THIS FIRST HAPPENED.
Corrective Action:
THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. WHEN INSIDE VECHILE I CAN PUSH THE UNLOCK BUTTON ON MY DOOR AND KEY FOB BUT THE LOCK WILL NOT UNLOCK. THE BUTTON FOR THE DRIVERS WINDOW BUTTON ISN'T WORKING PROPERLY EITHER THE DRIVER WINDOW BUTTON STAYS SLIGHTLY UP LIKE IT'S OUT IF PLACE THIS HAPPENED THE SAME MOMENT THAT THE DRIVERS DOOR WOULDN'T UNLOCK. I CAN OPEN IT WITH THE INSIDE HANDLE WHEN I EXIT THE VEHICLE. THE VEHICLE WAS PARKED IN MY DRIVEWAY WHEN THIS FIRST HAPPENED.
Additional Notes:
THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. WHEN INSIDE VECHILE I CAN PUSH THE UNLOCK BUTTON ON MY DOOR AND KEY FOB BUT THE LOCK WILL NOT UNLOCK. THE BUTTON FOR THE DRIVERS WINDOW BUTTON ISN'T WORKING PROPERLY EITHER THE DRIVER WINDOW BUTTON STAYS SLIGHTLY UP LIKE IT'S OUT IF PLACE THIS HAPPENED THE SAME MOMENT THAT THE DRIVERS DOOR WOULDN'T UNLOCK. I CAN OPEN IT WITH THE INSIDE HANDLE WHEN I EXIT THE VEHICLE. THE VEHICLE WAS PARKED IN MY DRIVEWAY WHEN THIS FIRST HAPPENED.
Mfg Campaign: 11268447
Recall Date: Oct 15, 2019
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
UNUSUALLY RAPID TIRE WEAR ON FRONT TIRES IS GOING TO REQUIRE THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD COVERING A TOTAL OF 16,440 MILES. THE VSET OFEHICLE WAS PURCHASED USED WITH NEW SET OF TIRES IN 9/2018 (22,205 MI), BY 3/2019, (31,648 MI) TWO TIRES WERE BALD AND REQUIRED REPLACEMENT OF ALL 4 TIRES AS CAR HAS ALL-WHEEL-DRIVE.. AGAIN, BY 10/14/2019 (38.650 MI) TWO TIRES ARE DOWN TO < 2/32NDS (SAFETY NUBS) REQUIRING THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD. ALL TIRES HAVE BEEN PER KIA SPECIFICATIONS AND SPEED RATING (23560R18 103H). IN ALL CASES THE TIRES HAVE WORN EVENLY AND NO ALIGNMENT PROBLEMS OR SUBJECT TO UNUSUAL DRIVING CONDITIONS OR USE. TIRES ARE ROTATED EVERY 5,000 MI..MECHANICS CONSULTED HAVE NOT SEEN THIS UNUSUAL WEAR RATE AND ACKNOWLEDGE THE EVEN WEAR PATTERN AND NO ALIGNMENT PROBLEM. APPEARS SOMETHING IS DRASTICALLY WRONG WITH THE VEHICLE VERSUS THE TIRES.
Corrective Action:
UNUSUALLY RAPID TIRE WEAR ON FRONT TIRES IS GOING TO REQUIRE THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD COVERING A TOTAL OF 16,440 MILES. THE VSET OFEHICLE WAS PURCHASED USED WITH NEW SET OF TIRES IN 9/2018 (22,205 MI), BY 3/2019, (31,648 MI) TWO TIRES WERE BALD AND REQUIRED REPLACEMENT OF ALL 4 TIRES AS CAR HAS ALL-WHEEL-DRIVE.. AGAIN, BY 10/14/2019 (38.650 MI) TWO TIRES ARE DOWN TO < 2/32NDS (SAFETY NUBS) REQUIRING THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD. ALL TIRES HAVE BEEN PER KIA SPECIFICATIONS AND SPEED RATING (23560R18 103H). IN ALL CASES THE TIRES HAVE WORN EVENLY AND NO ALIGNMENT PROBLEMS OR SUBJECT TO UNUSUAL DRIVING CONDITIONS OR USE. TIRES ARE ROTATED EVERY 5,000 MI..MECHANICS CONSULTED HAVE NOT SEEN THIS UNUSUAL WEAR RATE AND ACKNOWLEDGE THE EVEN WEAR PATTERN AND NO ALIGNMENT PROBLEM. APPEARS SOMETHING IS DRASTICALLY WRONG WITH THE VEHICLE VERSUS THE TIRES.
Additional Notes:
UNUSUALLY RAPID TIRE WEAR ON FRONT TIRES IS GOING TO REQUIRE THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD COVERING A TOTAL OF 16,440 MILES. THE VSET OFEHICLE WAS PURCHASED USED WITH NEW SET OF TIRES IN 9/2018 (22,205 MI), BY 3/2019, (31,648 MI) TWO TIRES WERE BALD AND REQUIRED REPLACEMENT OF ALL 4 TIRES AS CAR HAS ALL-WHEEL-DRIVE.. AGAIN, BY 10/14/2019 (38.650 MI) TWO TIRES ARE DOWN TO < 2/32NDS (SAFETY NUBS) REQUIRING THE 2ND REPLACEMENT OF ALL 4 TIRES WITHIN A 13 MONTH PERIOD. ALL TIRES HAVE BEEN PER KIA SPECIFICATIONS AND SPEED RATING (23560R18 103H). IN ALL CASES THE TIRES HAVE WORN EVENLY AND NO ALIGNMENT PROBLEMS OR SUBJECT TO UNUSUAL DRIVING CONDITIONS OR USE. TIRES ARE ROTATED EVERY 5,000 MI..MECHANICS CONSULTED HAVE NOT SEEN THIS UNUSUAL WEAR RATE AND ACKNOWLEDGE THE EVEN WEAR PATTERN AND NO ALIGNMENT PROBLEM. APPEARS SOMETHING IS DRASTICALLY WRONG WITH THE VEHICLE VERSUS THE TIRES.
Mfg Campaign: 11268655
Recall Date: Oct 15, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I DROVE MY KIA SORRENTO FROM ROCHESTER NY TO OSWEGO NY WITHOUT INCIDENT. I HAD NO CAR TROUBLE NOR HAVE I IN THE DISTANT PAST. I PARKED IN A LOT AND TURNED OFF THE CAR. SMOKE BEGAN TO EMIT FROM UNDER BOTH SIDES OF THE HOOD. AS I GATHERED MY PURSE AND COAT, THE SMOKE BECOME MORE VOLUMNIOS AND DARK. AS LEFT THE VEHICLE, I INSPECTED MY DASHBOARD FOR SIGNS OF OVERHEATING OR A LIT INDICATOR LIGHT. NOTHING WAS LIGHT OR OVERHEATED PER THE DASH. AS I EXITED THE CAR, THE CAR WAS ON FIRE. A MAN IN A CAR PARKED NEAR ME, APPROACHED THE CAR WITH HIS FIRE EXTINGUISHER, AIMED UNDER THE CLOSED HOOD AND SPRAYED. IT DID NO GOOD. AS HE DID THIS, I CALLED 911 TO REQUEST A FIRE CREW. BY THE TIME THEY ARRIVED, THE CAR WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS, JUST METAL CHARRED REMAINS.
Corrective Action:
I DROVE MY KIA SORRENTO FROM ROCHESTER NY TO OSWEGO NY WITHOUT INCIDENT. I HAD NO CAR TROUBLE NOR HAVE I IN THE DISTANT PAST. I PARKED IN A LOT AND TURNED OFF THE CAR. SMOKE BEGAN TO EMIT FROM UNDER BOTH SIDES OF THE HOOD. AS I GATHERED MY PURSE AND COAT, THE SMOKE BECOME MORE VOLUMNIOS AND DARK. AS LEFT THE VEHICLE, I INSPECTED MY DASHBOARD FOR SIGNS OF OVERHEATING OR A LIT INDICATOR LIGHT. NOTHING WAS LIGHT OR OVERHEATED PER THE DASH. AS I EXITED THE CAR, THE CAR WAS ON FIRE. A MAN IN A CAR PARKED NEAR ME, APPROACHED THE CAR WITH HIS FIRE EXTINGUISHER, AIMED UNDER THE CLOSED HOOD AND SPRAYED. IT DID NO GOOD. AS HE DID THIS, I CALLED 911 TO REQUEST A FIRE CREW. BY THE TIME THEY ARRIVED, THE CAR WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS, JUST METAL CHARRED REMAINS.
Additional Notes:
I DROVE MY KIA SORRENTO FROM ROCHESTER NY TO OSWEGO NY WITHOUT INCIDENT. I HAD NO CAR TROUBLE NOR HAVE I IN THE DISTANT PAST. I PARKED IN A LOT AND TURNED OFF THE CAR. SMOKE BEGAN TO EMIT FROM UNDER BOTH SIDES OF THE HOOD. AS I GATHERED MY PURSE AND COAT, THE SMOKE BECOME MORE VOLUMNIOS AND DARK. AS LEFT THE VEHICLE, I INSPECTED MY DASHBOARD FOR SIGNS OF OVERHEATING OR A LIT INDICATOR LIGHT. NOTHING WAS LIGHT OR OVERHEATED PER THE DASH. AS I EXITED THE CAR, THE CAR WAS ON FIRE. A MAN IN A CAR PARKED NEAR ME, APPROACHED THE CAR WITH HIS FIRE EXTINGUISHER, AIMED UNDER THE CLOSED HOOD AND SPRAYED. IT DID NO GOOD. AS HE DID THIS, I CALLED 911 TO REQUEST A FIRE CREW. BY THE TIME THEY ARRIVED, THE CAR WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS, JUST METAL CHARRED REMAINS.
Mfg Campaign: 11268360
Recall Date: Oct 14, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I STARTED EXPERIENCING OVERHEATING ISSUES IN JULY. KNOWING KIAS ARE NOTORIOUS FOR ENGINE TROUBLE, MY MECHANIC CHECKED THE HEAD GASKET. IT WAS FINE BUT MY RADIATOR FAN NEEDED REPLACED. THE VERY NEXT DAY AFTER HAVING MY FAN REPLACED, MY HEAD GASKET BLEW, DRIVING DOWN A STATE ROUTE. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE NOW HAD MY ENTIRE ENGINE REPLACED (LONG BLOCK, CYLINDER HEAD, AND GASKETS). THEY HAVE NOW DISCOVERED THAT MY RADIATOR IS LEAKING, WHICH LIKE THE RADIATOR FAN, IS NOT COVERED UNDER WARRANTY. IT SEEMS THAT KIA KNOWS THERE IS AN ISSUE WITH THESE CARS AND IS DOING NOTHING TO RECALL THEM.
Corrective Action:
I STARTED EXPERIENCING OVERHEATING ISSUES IN JULY. KNOWING KIAS ARE NOTORIOUS FOR ENGINE TROUBLE, MY MECHANIC CHECKED THE HEAD GASKET. IT WAS FINE BUT MY RADIATOR FAN NEEDED REPLACED. THE VERY NEXT DAY AFTER HAVING MY FAN REPLACED, MY HEAD GASKET BLEW, DRIVING DOWN A STATE ROUTE. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE NOW HAD MY ENTIRE ENGINE REPLACED (LONG BLOCK, CYLINDER HEAD, AND GASKETS). THEY HAVE NOW DISCOVERED THAT MY RADIATOR IS LEAKING, WHICH LIKE THE RADIATOR FAN, IS NOT COVERED UNDER WARRANTY. IT SEEMS THAT KIA KNOWS THERE IS AN ISSUE WITH THESE CARS AND IS DOING NOTHING TO RECALL THEM.
Additional Notes:
I STARTED EXPERIENCING OVERHEATING ISSUES IN JULY. KNOWING KIAS ARE NOTORIOUS FOR ENGINE TROUBLE, MY MECHANIC CHECKED THE HEAD GASKET. IT WAS FINE BUT MY RADIATOR FAN NEEDED REPLACED. THE VERY NEXT DAY AFTER HAVING MY FAN REPLACED, MY HEAD GASKET BLEW, DRIVING DOWN A STATE ROUTE. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE NOW HAD MY ENTIRE ENGINE REPLACED (LONG BLOCK, CYLINDER HEAD, AND GASKETS). THEY HAVE NOW DISCOVERED THAT MY RADIATOR IS LEAKING, WHICH LIKE THE RADIATOR FAN, IS NOT COVERED UNDER WARRANTY. IT SEEMS THAT KIA KNOWS THERE IS AN ISSUE WITH THESE CARS AND IS DOING NOTHING TO RECALL THEM.
Mfg Campaign: 11266977
Recall Date: Oct 8, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I STARTED EXPERIENCING OVERHEATING ISSUES IN JULY. KNOWING KIAS ARE NOTORIOUS FOR ENGINE TROUBLE, MY MECHANIC CHECKED THE HEAD GASKET. IT WAS FINE BUT MY RADIATOR FAN NEEDED REPLACED. THE VERY NEXT DAY AFTER HAVING MY FAN REPLACED, MY HEAD GASKET BLEW, DRIVING DOWN A STATE ROUTE. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE NOW HAD MY ENTIRE ENGINE REPLACED (LONG BLOCK, CYLINDER HEAD, AND GASKETS). THEY HAVE NOW DISCOVERED THAT MY RADIATOR IS LEAKING, WHICH LIKE THE RADIATOR FAN, IS NOT COVERED UNDER WARRANTY. IT SEEMS THAT KIA KNOWS THERE IS AN ISSUE WITH THESE CARS AND IS DOING NOTHING TO RECALL THEM.
Corrective Action:
I STARTED EXPERIENCING OVERHEATING ISSUES IN JULY. KNOWING KIAS ARE NOTORIOUS FOR ENGINE TROUBLE, MY MECHANIC CHECKED THE HEAD GASKET. IT WAS FINE BUT MY RADIATOR FAN NEEDED REPLACED. THE VERY NEXT DAY AFTER HAVING MY FAN REPLACED, MY HEAD GASKET BLEW, DRIVING DOWN A STATE ROUTE. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE NOW HAD MY ENTIRE ENGINE REPLACED (LONG BLOCK, CYLINDER HEAD, AND GASKETS). THEY HAVE NOW DISCOVERED THAT MY RADIATOR IS LEAKING, WHICH LIKE THE RADIATOR FAN, IS NOT COVERED UNDER WARRANTY. IT SEEMS THAT KIA KNOWS THERE IS AN ISSUE WITH THESE CARS AND IS DOING NOTHING TO RECALL THEM.
Additional Notes:
I STARTED EXPERIENCING OVERHEATING ISSUES IN JULY. KNOWING KIAS ARE NOTORIOUS FOR ENGINE TROUBLE, MY MECHANIC CHECKED THE HEAD GASKET. IT WAS FINE BUT MY RADIATOR FAN NEEDED REPLACED. THE VERY NEXT DAY AFTER HAVING MY FAN REPLACED, MY HEAD GASKET BLEW, DRIVING DOWN A STATE ROUTE. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE NOW HAD MY ENTIRE ENGINE REPLACED (LONG BLOCK, CYLINDER HEAD, AND GASKETS). THEY HAVE NOW DISCOVERED THAT MY RADIATOR IS LEAKING, WHICH LIKE THE RADIATOR FAN, IS NOT COVERED UNDER WARRANTY. IT SEEMS THAT KIA KNOWS THERE IS AN ISSUE WITH THESE CARS AND IS DOING NOTHING TO RECALL THEM.
Mfg Campaign: 11266977
Recall Date: Oct 8, 2019
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CHECK HEADLIGHT (LOW) PASSENGER SIDE LOW BEAM LIGHT WENT OUT.
Corrective Action:
CHECK HEADLIGHT (LOW) PASSENGER SIDE LOW BEAM LIGHT WENT OUT.
Additional Notes:
CHECK HEADLIGHT (LOW) PASSENGER SIDE LOW BEAM LIGHT WENT OUT.
Mfg Campaign: 11266658
Recall Date: Oct 6, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED 100,000 MILE WARRANTY. THIS HAPPENED ON MONDAY SEPTEMBER 16, 2019 AND WAS ON A ACCESS ROAD 5 MILES AWAY FROM MY HOME. CURRENTLY THE CAR IS AT THE DEALERSHIP WHILE I WAIT FOR THE NEXT SUPERVISOR FROM KIA CORPORATE CALL ME IN REGARDS TO THE FINAL OFFER ON THIS REPAIR.
Corrective Action:
2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED 100,000 MILE WARRANTY. THIS HAPPENED ON MONDAY SEPTEMBER 16, 2019 AND WAS ON A ACCESS ROAD 5 MILES AWAY FROM MY HOME. CURRENTLY THE CAR IS AT THE DEALERSHIP WHILE I WAIT FOR THE NEXT SUPERVISOR FROM KIA CORPORATE CALL ME IN REGARDS TO THE FINAL OFFER ON THIS REPAIR.
Additional Notes:
2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED 100,000 MILE WARRANTY. THIS HAPPENED ON MONDAY SEPTEMBER 16, 2019 AND WAS ON A ACCESS ROAD 5 MILES AWAY FROM MY HOME. CURRENTLY THE CAR IS AT THE DEALERSHIP WHILE I WAIT FOR THE NEXT SUPERVISOR FROM KIA CORPORATE CALL ME IN REGARDS TO THE FINAL OFFER ON THIS REPAIR.
Mfg Campaign: 11265921
Recall Date: Oct 3, 2019
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED 100,000 MILE WARRANTY. THIS HAPPENED ON MONDAY SEPTEMBER 16, 2019 AND WAS ON A ACCESS ROAD 5 MILES AWAY FROM MY HOME. CURRENTLY THE CAR IS AT THE DEALERSHIP WHILE I WAIT FOR THE NEXT SUPERVISOR FROM KIA CORPORATE CALL ME IN REGARDS TO THE FINAL OFFER ON THIS REPAIR.
Corrective Action:
2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED 100,000 MILE WARRANTY. THIS HAPPENED ON MONDAY SEPTEMBER 16, 2019 AND WAS ON A ACCESS ROAD 5 MILES AWAY FROM MY HOME. CURRENTLY THE CAR IS AT THE DEALERSHIP WHILE I WAIT FOR THE NEXT SUPERVISOR FROM KIA CORPORATE CALL ME IN REGARDS TO THE FINAL OFFER ON THIS REPAIR.
Additional Notes:
2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED 100,000 MILE WARRANTY. THIS HAPPENED ON MONDAY SEPTEMBER 16, 2019 AND WAS ON A ACCESS ROAD 5 MILES AWAY FROM MY HOME. CURRENTLY THE CAR IS AT THE DEALERSHIP WHILE I WAIT FOR THE NEXT SUPERVISOR FROM KIA CORPORATE CALL ME IN REGARDS TO THE FINAL OFFER ON THIS REPAIR.
Mfg Campaign: 11265921
Recall Date: Oct 3, 2019
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2016 KIA SORENTO POWER LIFTGATE WILL NOT ALWAYS OPEN WHEN KEYFOB OR BUTTON INSIDE THE CAR IS PUSHED. I HAVE TO MANUALLY OPEN IT AND THEN IT WILL WORK FINE FOR A FEW DAYS. PROBLEM HAS EXISTED FOR A FEW YEARS. DEALERSHIP CANNOT REPLICATE THE ISSUE, SO THEY NOTE IT BUT NOTHING HAS BEEN DONE TO FIX IT. I HAVE READ ABOUT MANY OTHER SORENTOS WITH CUSTOMERS MAKING THE SAME COMPLAINT. VEHICLE IS ALWAYS STATIONARY WHEN THIS OCCURS.
Corrective Action:
2016 KIA SORENTO POWER LIFTGATE WILL NOT ALWAYS OPEN WHEN KEYFOB OR BUTTON INSIDE THE CAR IS PUSHED. I HAVE TO MANUALLY OPEN IT AND THEN IT WILL WORK FINE FOR A FEW DAYS. PROBLEM HAS EXISTED FOR A FEW YEARS. DEALERSHIP CANNOT REPLICATE THE ISSUE, SO THEY NOTE IT BUT NOTHING HAS BEEN DONE TO FIX IT. I HAVE READ ABOUT MANY OTHER SORENTOS WITH CUSTOMERS MAKING THE SAME COMPLAINT. VEHICLE IS ALWAYS STATIONARY WHEN THIS OCCURS.
Additional Notes:
2016 KIA SORENTO POWER LIFTGATE WILL NOT ALWAYS OPEN WHEN KEYFOB OR BUTTON INSIDE THE CAR IS PUSHED. I HAVE TO MANUALLY OPEN IT AND THEN IT WILL WORK FINE FOR A FEW DAYS. PROBLEM HAS EXISTED FOR A FEW YEARS. DEALERSHIP CANNOT REPLICATE THE ISSUE, SO THEY NOTE IT BUT NOTHING HAS BEEN DONE TO FIX IT. I HAVE READ ABOUT MANY OTHER SORENTOS WITH CUSTOMERS MAKING THE SAME COMPLAINT. VEHICLE IS ALWAYS STATIONARY WHEN THIS OCCURS.
Mfg Campaign: 11257173
Recall Date: Sep 22, 2019
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11255707
Recall Date: Sep 16, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11255707
Recall Date: Sep 16, 2019
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DURING A ROUTINE OIL CHANGE, MY 2016 KIA SORENTO HAD NO OIL ON THE DIPSTICK. I'VE USED SYNTHETIC OIL WITH EVERY CHANGE SINCE BUYING THE SORENTO NEW. WITH THE ENGINE LIGHT SHOWING UP, THE ERROR CODE SUGGESTS REPLACING THE INTAKE CAMSHAFT POSITION SENSOR. SYMPTOMS THAT BEGAN WITH THE CHECK ENGINE LIGHT INCLUDED THE FOLLOWING: REVVING OF RPMS IN PARK, SLOW ACCELERATION WHEN TRYING TO CROSS A BUSY HIGHWAY (IT STALLS), AND CLIMBING INTO 6K RPMS WHEN GOING UP HIGHWAY INCLINES (HILLS) AT 55-60 MPH. AND THERE IS STILL THE QUESTION OF "WHERE DID THE OIL GO IN THE FIRST PLACE?" THERE IS NO EXTERNAL LEAK OF ENGINE OIL.
Corrective Action:
DURING A ROUTINE OIL CHANGE, MY 2016 KIA SORENTO HAD NO OIL ON THE DIPSTICK. I'VE USED SYNTHETIC OIL WITH EVERY CHANGE SINCE BUYING THE SORENTO NEW. WITH THE ENGINE LIGHT SHOWING UP, THE ERROR CODE SUGGESTS REPLACING THE INTAKE CAMSHAFT POSITION SENSOR. SYMPTOMS THAT BEGAN WITH THE CHECK ENGINE LIGHT INCLUDED THE FOLLOWING: REVVING OF RPMS IN PARK, SLOW ACCELERATION WHEN TRYING TO CROSS A BUSY HIGHWAY (IT STALLS), AND CLIMBING INTO 6K RPMS WHEN GOING UP HIGHWAY INCLINES (HILLS) AT 55-60 MPH. AND THERE IS STILL THE QUESTION OF "WHERE DID THE OIL GO IN THE FIRST PLACE?" THERE IS NO EXTERNAL LEAK OF ENGINE OIL.
Additional Notes:
DURING A ROUTINE OIL CHANGE, MY 2016 KIA SORENTO HAD NO OIL ON THE DIPSTICK. I'VE USED SYNTHETIC OIL WITH EVERY CHANGE SINCE BUYING THE SORENTO NEW. WITH THE ENGINE LIGHT SHOWING UP, THE ERROR CODE SUGGESTS REPLACING THE INTAKE CAMSHAFT POSITION SENSOR. SYMPTOMS THAT BEGAN WITH THE CHECK ENGINE LIGHT INCLUDED THE FOLLOWING: REVVING OF RPMS IN PARK, SLOW ACCELERATION WHEN TRYING TO CROSS A BUSY HIGHWAY (IT STALLS), AND CLIMBING INTO 6K RPMS WHEN GOING UP HIGHWAY INCLINES (HILLS) AT 55-60 MPH. AND THERE IS STILL THE QUESTION OF "WHERE DID THE OIL GO IN THE FIRST PLACE?" THERE IS NO EXTERNAL LEAK OF ENGINE OIL.
Mfg Campaign: 11255717
Recall Date: Sep 16, 2019
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING IS WHAT'S CALLED NOTCHY OR STICKY. WHEN DRIVING (WHETHER IT BE STRAIGHT ON A CITY STREET, STRAIGHT ON A HIGHWAY, OR EVEN ON CURVY ROADS, SLOW OR FAST) STEERING WHEEL TAKES EFFORT TO TURN THEN LETS GO, CAUSES OVER STEER REACTION. DANGEROUS. STEERING EVEN MOVES ON ITS OWN AT A COMPLETE STOP. I BEGAN NOTICING IT IN JANUARY OF 2019. SINCE THEN, ITS GOTTEN WORSE.
Corrective Action:
STEERING IS WHAT'S CALLED NOTCHY OR STICKY. WHEN DRIVING (WHETHER IT BE STRAIGHT ON A CITY STREET, STRAIGHT ON A HIGHWAY, OR EVEN ON CURVY ROADS, SLOW OR FAST) STEERING WHEEL TAKES EFFORT TO TURN THEN LETS GO, CAUSES OVER STEER REACTION. DANGEROUS. STEERING EVEN MOVES ON ITS OWN AT A COMPLETE STOP. I BEGAN NOTICING IT IN JANUARY OF 2019. SINCE THEN, ITS GOTTEN WORSE.
Additional Notes:
STEERING IS WHAT'S CALLED NOTCHY OR STICKY. WHEN DRIVING (WHETHER IT BE STRAIGHT ON A CITY STREET, STRAIGHT ON A HIGHWAY, OR EVEN ON CURVY ROADS, SLOW OR FAST) STEERING WHEEL TAKES EFFORT TO TURN THEN LETS GO, CAUSES OVER STEER REACTION. DANGEROUS. STEERING EVEN MOVES ON ITS OWN AT A COMPLETE STOP. I BEGAN NOTICING IT IN JANUARY OF 2019. SINCE THEN, ITS GOTTEN WORSE.
Mfg Campaign: 11255246
Recall Date: Sep 13, 2019
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RIGHT REAR DOOR HANDLE FELL OFF. THE VEHICLE WAS STATIONARY IN THE PARKING LOT.
Corrective Action:
RIGHT REAR DOOR HANDLE FELL OFF. THE VEHICLE WAS STATIONARY IN THE PARKING LOT.
Additional Notes:
RIGHT REAR DOOR HANDLE FELL OFF. THE VEHICLE WAS STATIONARY IN THE PARKING LOT.
Mfg Campaign: 11254444
Recall Date: Sep 10, 2019
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD MY HEADLIGHTS WILL OCCASIONALLY GO OFF.
Corrective Action:
WHILE DRIVING DOWN THE ROAD MY HEADLIGHTS WILL OCCASIONALLY GO OFF.
Additional Notes:
WHILE DRIVING DOWN THE ROAD MY HEADLIGHTS WILL OCCASIONALLY GO OFF.
Mfg Campaign: 11253228
Recall Date: Sep 4, 2019
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