KIA SORENTO 2016

Complete listing of complaints and recalls for this vehicle

1.5K
Complaints
17
Recalls

Complaints & Recalls

1.5K Complaints 17 Recalls

Official Safety Recalls - Important!

17 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Kia America, Inc.
NHTSA Campaign: 22V703000 SAFETY RECALL
70.9K Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Potential Risk:
A fire while parked or driving can increase the risk of injury.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC249
Notice Date: Jul 27, 2023
Recall Date: Sep 19, 2022
Kia America, Inc.
NHTSA Campaign: 22V612000 SAFETY RECALL
28.1K Vehicles Affected
Recall Date: Aug 10, 2022
Safety Issue:

Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.

Potential Risk:
A vehicle rollaway increases the risk of a crash and injury.
FREE Recall Solution:
Dealers will inspect and replace the automatic transmission shift lever assembly components, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC246.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC246
Notice Date: Oct 7, 2022
Recall Date: Aug 10, 2022
Kia Motors America
NHTSA Campaign: 18V907000 SAFETY RECALL
71.7K Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC172
Notice Date: Jan 17, 2019
Recall Date: Dec 19, 2018
Kia Motors America
NHTSA Campaign: 16V862000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Nov 30, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC142
Notice Date: Jan 19, 2017
Recall Date: Nov 30, 2016
Kia Motors America
NHTSA Campaign: 16V770000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Oct 24, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced with inadequate weld joints and, as a result, the seatback may not function as designed in the event of a rear-end collision.

Potential Risk:
In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC140
Notice Date: Dec 9, 2016
Recall Date: Oct 24, 2016
Kia Motors America
NHTSA Campaign: 16V480000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Jun 29, 2016
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.

Potential Risk:
The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC137
Notice Date: Jul 27, 2016
Recall Date: Jun 29, 2016
Kia Motors America
NHTSA Campaign: 15V446000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Jul 14, 2015
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.

Potential Risk:
If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC123
Notice Date: Aug 18, 2015
Recall Date: Jul 14, 2015
Kia Motors America
NHTSA Campaign: 15V089000 SAFETY RECALL
12.4K Vehicles Affected
Recall Date: Feb 13, 2015
Safety Issue:

Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015. Due to an improperly soldered component in the accelerator pedal assembly, the driver may not be able to accelerate the vehicle.

Potential Risk:
If the vehicle is unable to be accelerated, there is an increased risk of a crash.
FREE Recall Solution:
Kia will notify owners, and dealers will replace the accelerator assembly, free of charge. The recall began on February 19, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC115.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local KIA dealer to schedule your FREE recall repair.
Manufacturer: KIA
Mfg Campaign: SC115
Notice Date: Feb 20, 2015
Recall Date: Feb 13, 2015

Consumer Complaints

1.5K Complaints
Kia America, Inc.
Campaign: 11085053 Other
Apr 14, 2018
Defect Description:

WHEELS

Potential Consequences:

MY 2016 HAD APPROXIMATELY 40,000 MILES WHEN IT DEVELOPED A SHIMMY ON THE HIGHWAY. AFTER INSPECTION AT SULLIVAN TIRE, AN AUTHORIZED KUMHO DEALER IT WAS DETERMINED THAT 2 OF MY ORIGINAL EQUIPMENT KUMHO KRUGEN 235/55/19 TIRES WERE OUT OF ROUND AND UNBALANCEABLE. ALL 4 TIRES HAD 6-7 32ND'S OF WEAR LEFT. IT WAS RECOMMENDED I REPLACE ALL. I REPLACE ALL 4 TIRES AND ONE OF THE REPLACEMENT TIRES IS OUT OF ROUND AND UNBALANCEABLE. 3 OUT OF 8 KUMHO KRUGEN TIRES HAVE MANUFACTURE DEFECTS.

Corrective Action:

MY 2016 HAD APPROXIMATELY 40,000 MILES WHEN IT DEVELOPED A SHIMMY ON THE HIGHWAY. AFTER INSPECTION AT SULLIVAN TIRE, AN AUTHORIZED KUMHO DEALER IT WAS DETERMINED THAT 2 OF MY ORIGINAL EQUIPMENT KUMHO KRUGEN 235/55/19 TIRES WERE OUT OF ROUND AND UNBALANCEABLE. ALL 4 TIRES HAD 6-7 32ND'S OF WEAR LEFT. IT WAS RECOMMENDED I REPLACE ALL. I REPLACE ALL 4 TIRES AND ONE OF THE REPLACEMENT TIRES IS OUT OF ROUND AND UNBALANCEABLE. 3 OUT OF 8 KUMHO KRUGEN TIRES HAVE MANUFACTURE DEFECTS.

Additional Notes:

MY 2016 HAD APPROXIMATELY 40,000 MILES WHEN IT DEVELOPED A SHIMMY ON THE HIGHWAY. AFTER INSPECTION AT SULLIVAN TIRE, AN AUTHORIZED KUMHO DEALER IT WAS DETERMINED THAT 2 OF MY ORIGINAL EQUIPMENT KUMHO KRUGEN 235/55/19 TIRES WERE OUT OF ROUND AND UNBALANCEABLE. ALL 4 TIRES HAD 6-7 32ND'S OF WEAR LEFT. IT WAS RECOMMENDED I REPLACE ALL. I REPLACE ALL 4 TIRES AND ONE OF THE REPLACEMENT TIRES IS OUT OF ROUND AND UNBALANCEABLE. 3 OUT OF 8 KUMHO KRUGEN TIRES HAVE MANUFACTURE DEFECTS.

Manufacturer: KIA
Mfg Campaign: 11085053
Notice Date: Apr 14, 2018
Recall Date: Apr 14, 2018
Kia America, Inc.
Campaign: 11085077 Other
Apr 14, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Corrective Action:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Additional Notes:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Manufacturer: KIA
Mfg Campaign: 11085077
Notice Date: Apr 14, 2018
Recall Date: Apr 14, 2018
Kia America, Inc.
Campaign: 11085077 Other
Apr 14, 2018
Defect Description:

ENGINE

Potential Consequences:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Corrective Action:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Additional Notes:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Manufacturer: KIA
Mfg Campaign: 11085077
Notice Date: Apr 14, 2018
Recall Date: Apr 14, 2018
Kia America, Inc.
Campaign: 11085077 Other
Apr 14, 2018
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Corrective Action:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Additional Notes:

THE VECHILE KEEPS TURNING OFF AND INSTALLS WHEN DRIVING BUT NOW IT GOT TO THE POINT THAT IT TURNS OFF ND DOSENT WANT TO STARTS UNTIL MINUTES LATER DO TO THAT ONE OF THE THE HEADLIGTHS WHEN OFF ND THYE CHARGING PORTS OF THE VECHILE DDONT WORK. WHEN U STOP IT SEEMS THAT THE TRUCK WANTS TO ACCELERATE IT SELF

Manufacturer: KIA
Mfg Campaign: 11085077
Notice Date: Apr 14, 2018
Recall Date: Apr 14, 2018
Kia America, Inc.
Campaign: 11084479 Other
Apr 10, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

NO IMMEDIATE RESPONSE FROM ACCELERATOR PEDAL WHEN PRESSED AT IDLE WITH CAR STATIONARY IN GEAR. PRESSING MORE ON ACCELERATOR TO GET CAR MOVING CAUSES CAR TO THEN ACCELERATE RAPIDLY. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE PAST YEAR.

Corrective Action:

NO IMMEDIATE RESPONSE FROM ACCELERATOR PEDAL WHEN PRESSED AT IDLE WITH CAR STATIONARY IN GEAR. PRESSING MORE ON ACCELERATOR TO GET CAR MOVING CAUSES CAR TO THEN ACCELERATE RAPIDLY. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE PAST YEAR.

Additional Notes:

NO IMMEDIATE RESPONSE FROM ACCELERATOR PEDAL WHEN PRESSED AT IDLE WITH CAR STATIONARY IN GEAR. PRESSING MORE ON ACCELERATOR TO GET CAR MOVING CAUSES CAR TO THEN ACCELERATE RAPIDLY. THIS HAS HAPPENED AT LEAST SIX TIMES IN THE PAST YEAR.

Manufacturer: KIA
Mfg Campaign: 11084479
Notice Date: Apr 10, 2018
Recall Date: Apr 10, 2018
Kia America, Inc.
Campaign: 11082492 Other
Apr 2, 2018
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE LOW BEAM HEADLIGHTS AND THE REAR DRIVER SIDE BRAKE LIGHT FAILED TO OPERATE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND REAR DRIVER SIDE BRAKE LIGHT ILLUMINATED ON AN INTERMITTENT BASIS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 59,800.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE LOW BEAM HEADLIGHTS AND THE REAR DRIVER SIDE BRAKE LIGHT FAILED TO OPERATE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND REAR DRIVER SIDE BRAKE LIGHT ILLUMINATED ON AN INTERMITTENT BASIS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 59,800.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE LOW BEAM HEADLIGHTS AND THE REAR DRIVER SIDE BRAKE LIGHT FAILED TO OPERATE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS AND REAR DRIVER SIDE BRAKE LIGHT ILLUMINATED ON AN INTERMITTENT BASIS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 59,800.

Manufacturer: KIA
Mfg Campaign: 11082492
Notice Date: Apr 2, 2018
Recall Date: Apr 2, 2018
Kia America, Inc.
Campaign: 11081109 Other
Mar 23, 2018
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 69 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE VEHICLE STOPPED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED NAPLETON KIA OF FISHERS AT 317-449-0694 (13417 BRITTON PARK RD, FISHERS, INDIANA, 46038) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS DUE TO POOR MAINTENANCE AND WOULD NOT BE COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 69 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE VEHICLE STOPPED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED NAPLETON KIA OF FISHERS AT 317-449-0694 (13417 BRITTON PARK RD, FISHERS, INDIANA, 46038) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS DUE TO POOR MAINTENANCE AND WOULD NOT BE COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 69 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE VEHICLE STOPPED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED NAPLETON KIA OF FISHERS AT 317-449-0694 (13417 BRITTON PARK RD, FISHERS, INDIANA, 46038) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND THE TECHNICIAN DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS DUE TO POOR MAINTENANCE AND WOULD NOT BE COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Manufacturer: KIA
Mfg Campaign: 11081109
Notice Date: Mar 23, 2018
Recall Date: Mar 23, 2018
Kia America, Inc.
Campaign: 11080648 Other
Mar 21, 2018
Defect Description:

STEERING

Potential Consequences:

WHEN DRIVING AT HIGHWAY SPEED (60+MPH), STEERING "LOCKS" AND APPEARS TO BE NON-RESPONSIVE. IT IS NECESSARY TO "JERK" THE WHEEL TO "WAKE UP" THE STEERING TO COMPLETE ANY CORRECTION. THE VEHICLE VEERS BETWEEN THE LINES CONSTANTLY DUE TO THIS ACTION WHICH MUST BE REPEATED EVERY 10 SECONDS OR SO. IT'S LIKE DRIVING DRUNK!!! PASSENGERS ARE JERKED BACK AND FORTH CONSTANTLY. ON TRIPS OVER AN HOUR, SEVERE ELBOW CRAMPING RESULTS FROM THE REPEATED MOTION REQUIRED TO MAINTAIN VEHICLE IN THE LANE. IN THE RAIN, WHEN HYDROPLANING ON SHALLOW PUDDLES ON THE FWY, THE OVER CORRECTION CAUSES SEVERE SWERVING WHEN TRACTION IS RETURNED AND OVERCORRECTION HAS RESULTED FROM "JERKING" THE WHEEL BACK "AWAKE". VERY DANGEROUS!!! CAUSES TEMPORARY LOSS OF CONTROL AND SWERVING INTO THE NEXT TRAFFIC LANE. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION STARTED AT ABOUT 25000 MI. AND IS GETTING WORSE NOW AT 30000. MORE EXTREME BY THE WEEK. BECOMING DIFFICULT TO DRIVE. DEALER SAYS EVERYTHING IS FINE!!!

Corrective Action:

WHEN DRIVING AT HIGHWAY SPEED (60+MPH), STEERING "LOCKS" AND APPEARS TO BE NON-RESPONSIVE. IT IS NECESSARY TO "JERK" THE WHEEL TO "WAKE UP" THE STEERING TO COMPLETE ANY CORRECTION. THE VEHICLE VEERS BETWEEN THE LINES CONSTANTLY DUE TO THIS ACTION WHICH MUST BE REPEATED EVERY 10 SECONDS OR SO. IT'S LIKE DRIVING DRUNK!!! PASSENGERS ARE JERKED BACK AND FORTH CONSTANTLY. ON TRIPS OVER AN HOUR, SEVERE ELBOW CRAMPING RESULTS FROM THE REPEATED MOTION REQUIRED TO MAINTAIN VEHICLE IN THE LANE. IN THE RAIN, WHEN HYDROPLANING ON SHALLOW PUDDLES ON THE FWY, THE OVER CORRECTION CAUSES SEVERE SWERVING WHEN TRACTION IS RETURNED AND OVERCORRECTION HAS RESULTED FROM "JERKING" THE WHEEL BACK "AWAKE". VERY DANGEROUS!!! CAUSES TEMPORARY LOSS OF CONTROL AND SWERVING INTO THE NEXT TRAFFIC LANE. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION STARTED AT ABOUT 25000 MI. AND IS GETTING WORSE NOW AT 30000. MORE EXTREME BY THE WEEK. BECOMING DIFFICULT TO DRIVE. DEALER SAYS EVERYTHING IS FINE!!!

Additional Notes:

WHEN DRIVING AT HIGHWAY SPEED (60+MPH), STEERING "LOCKS" AND APPEARS TO BE NON-RESPONSIVE. IT IS NECESSARY TO "JERK" THE WHEEL TO "WAKE UP" THE STEERING TO COMPLETE ANY CORRECTION. THE VEHICLE VEERS BETWEEN THE LINES CONSTANTLY DUE TO THIS ACTION WHICH MUST BE REPEATED EVERY 10 SECONDS OR SO. IT'S LIKE DRIVING DRUNK!!! PASSENGERS ARE JERKED BACK AND FORTH CONSTANTLY. ON TRIPS OVER AN HOUR, SEVERE ELBOW CRAMPING RESULTS FROM THE REPEATED MOTION REQUIRED TO MAINTAIN VEHICLE IN THE LANE. IN THE RAIN, WHEN HYDROPLANING ON SHALLOW PUDDLES ON THE FWY, THE OVER CORRECTION CAUSES SEVERE SWERVING WHEN TRACTION IS RETURNED AND OVERCORRECTION HAS RESULTED FROM "JERKING" THE WHEEL BACK "AWAKE". VERY DANGEROUS!!! CAUSES TEMPORARY LOSS OF CONTROL AND SWERVING INTO THE NEXT TRAFFIC LANE. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS CONDITION STARTED AT ABOUT 25000 MI. AND IS GETTING WORSE NOW AT 30000. MORE EXTREME BY THE WEEK. BECOMING DIFFICULT TO DRIVE. DEALER SAYS EVERYTHING IS FINE!!!

Manufacturer: KIA
Mfg Campaign: 11080648
Notice Date: Mar 21, 2018
Recall Date: Mar 21, 2018
Kia America, Inc.
Campaign: 11080013 Other
Mar 18, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

PARTS OF MY CAR ARE FALLING OFF, FIRST THE BUMPER GUARD ON THE FRONT,THE BOLTS CAME OFF AND HAD TO BE REPLACED,WHEN THE CAR WAS NEW, THEN THE PASSENGER DOOR HANDLE FELL OFFSEVERAL MONTHS AGO NOW SOMETHING CALLED THE WIN SOMETHING FELL ON MY FEET AS I WASDRIVING HOME TODAY. IT DOES NOT SEEM RIGHT THAT ITEMS SHOULD JUST FALL OFF OF A CAR!!THIS HAS HAPPENED OVER SEVERAL MONTHS SINCE I BOUGHT THE CAR . I BOUGHT THE CAR NEW.

Corrective Action:

PARTS OF MY CAR ARE FALLING OFF, FIRST THE BUMPER GUARD ON THE FRONT,THE BOLTS CAME OFF AND HAD TO BE REPLACED,WHEN THE CAR WAS NEW, THEN THE PASSENGER DOOR HANDLE FELL OFFSEVERAL MONTHS AGO NOW SOMETHING CALLED THE WIN SOMETHING FELL ON MY FEET AS I WASDRIVING HOME TODAY. IT DOES NOT SEEM RIGHT THAT ITEMS SHOULD JUST FALL OFF OF A CAR!!THIS HAS HAPPENED OVER SEVERAL MONTHS SINCE I BOUGHT THE CAR . I BOUGHT THE CAR NEW.

Additional Notes:

PARTS OF MY CAR ARE FALLING OFF, FIRST THE BUMPER GUARD ON THE FRONT,THE BOLTS CAME OFF AND HAD TO BE REPLACED,WHEN THE CAR WAS NEW, THEN THE PASSENGER DOOR HANDLE FELL OFFSEVERAL MONTHS AGO NOW SOMETHING CALLED THE WIN SOMETHING FELL ON MY FEET AS I WASDRIVING HOME TODAY. IT DOES NOT SEEM RIGHT THAT ITEMS SHOULD JUST FALL OFF OF A CAR!!THIS HAS HAPPENED OVER SEVERAL MONTHS SINCE I BOUGHT THE CAR . I BOUGHT THE CAR NEW.

Manufacturer: KIA
Mfg Campaign: 11080013
Notice Date: Mar 18, 2018
Recall Date: Mar 18, 2018
Kia America, Inc.
Campaign: 11074389 Other
Feb 22, 2018
Defect Description:

STEERING

Potential Consequences:

STEERING WHEEL SLIGHTLY JERKS ON ITS OWN GOING DOWN THE HIGHWAY. SEEMS. YO BE WORSE WHEN THE CAR IS WARMED UP AND DRIVEN MORE THAN 20 MINUETS. BOTH HANDS ON THE WHEEL TO KEEP THE CAR FROM VEERING THE STEERING SEEMS TO GET TIGHT HARD SPOTS AND THEN LOOSE, YOU CONTINUALLY ARE CORRECTING AND OVER CORRECTING AND YOU END UP ALL OVER YOUR LANE. WHEN CAR IS COLD SEEMS TO GO STRAIT DOWN THE ROAD, IT'S NOT OUT OF ALIGNMENT. 20K CAR. SEEMS TO BE GETTING WORSE. TAKEN IN TWICE. DEALER SAYS THAT'S HOW ELECTRIC STEERING WORKS AND I AM JUST NOT USED TO IT. HOW THE HELL COULD ANYONE!

Corrective Action:

STEERING WHEEL SLIGHTLY JERKS ON ITS OWN GOING DOWN THE HIGHWAY. SEEMS. YO BE WORSE WHEN THE CAR IS WARMED UP AND DRIVEN MORE THAN 20 MINUETS. BOTH HANDS ON THE WHEEL TO KEEP THE CAR FROM VEERING THE STEERING SEEMS TO GET TIGHT HARD SPOTS AND THEN LOOSE, YOU CONTINUALLY ARE CORRECTING AND OVER CORRECTING AND YOU END UP ALL OVER YOUR LANE. WHEN CAR IS COLD SEEMS TO GO STRAIT DOWN THE ROAD, IT'S NOT OUT OF ALIGNMENT. 20K CAR. SEEMS TO BE GETTING WORSE. TAKEN IN TWICE. DEALER SAYS THAT'S HOW ELECTRIC STEERING WORKS AND I AM JUST NOT USED TO IT. HOW THE HELL COULD ANYONE!

Additional Notes:

STEERING WHEEL SLIGHTLY JERKS ON ITS OWN GOING DOWN THE HIGHWAY. SEEMS. YO BE WORSE WHEN THE CAR IS WARMED UP AND DRIVEN MORE THAN 20 MINUETS. BOTH HANDS ON THE WHEEL TO KEEP THE CAR FROM VEERING THE STEERING SEEMS TO GET TIGHT HARD SPOTS AND THEN LOOSE, YOU CONTINUALLY ARE CORRECTING AND OVER CORRECTING AND YOU END UP ALL OVER YOUR LANE. WHEN CAR IS COLD SEEMS TO GO STRAIT DOWN THE ROAD, IT'S NOT OUT OF ALIGNMENT. 20K CAR. SEEMS TO BE GETTING WORSE. TAKEN IN TWICE. DEALER SAYS THAT'S HOW ELECTRIC STEERING WORKS AND I AM JUST NOT USED TO IT. HOW THE HELL COULD ANYONE!

Manufacturer: KIA
Mfg Campaign: 11074389
Notice Date: Feb 22, 2018
Recall Date: Feb 22, 2018
Kia America, Inc.
Campaign: 11063683 Other
Jan 19, 2018
Defect Description:

ENGINE

Potential Consequences:

I WAS DRIVING ON RT 18 (HWY)IN NJ, GOING APPROXIMATELY 71 MPH WHEN THE ENGINE SIEZED. I WAS ABLE TO PUT MY HAZARDS ON AND COAST TO THE SHOULDER BUT HAD I JUST STOPPED, THERE WOULD HAVE BEEN A HORRIFIC ACCIDENT. THE DEALER SERVICE DEPARTMENT ADVISED THAT THEY FOUND THE OIL TO BE A LITTLE DIRTY AND THAT THERE WERE METAL SHAVINGS FOUND AS WELL. IT IS MY UNDERSTANDING THAT THE METAL SHAVINGS CAUSED A MAJOR RECALL IN 2014 AND OLDER KIA SORENTO'S. IT APPEARS TO BE THE SAME ISSUE AS A PREVIOUS RECALL FOR THE 2014 AND OLDER MODELS.

Corrective Action:

I WAS DRIVING ON RT 18 (HWY)IN NJ, GOING APPROXIMATELY 71 MPH WHEN THE ENGINE SIEZED. I WAS ABLE TO PUT MY HAZARDS ON AND COAST TO THE SHOULDER BUT HAD I JUST STOPPED, THERE WOULD HAVE BEEN A HORRIFIC ACCIDENT. THE DEALER SERVICE DEPARTMENT ADVISED THAT THEY FOUND THE OIL TO BE A LITTLE DIRTY AND THAT THERE WERE METAL SHAVINGS FOUND AS WELL. IT IS MY UNDERSTANDING THAT THE METAL SHAVINGS CAUSED A MAJOR RECALL IN 2014 AND OLDER KIA SORENTO'S. IT APPEARS TO BE THE SAME ISSUE AS A PREVIOUS RECALL FOR THE 2014 AND OLDER MODELS.

Additional Notes:

I WAS DRIVING ON RT 18 (HWY)IN NJ, GOING APPROXIMATELY 71 MPH WHEN THE ENGINE SIEZED. I WAS ABLE TO PUT MY HAZARDS ON AND COAST TO THE SHOULDER BUT HAD I JUST STOPPED, THERE WOULD HAVE BEEN A HORRIFIC ACCIDENT. THE DEALER SERVICE DEPARTMENT ADVISED THAT THEY FOUND THE OIL TO BE A LITTLE DIRTY AND THAT THERE WERE METAL SHAVINGS FOUND AS WELL. IT IS MY UNDERSTANDING THAT THE METAL SHAVINGS CAUSED A MAJOR RECALL IN 2014 AND OLDER KIA SORENTO'S. IT APPEARS TO BE THE SAME ISSUE AS A PREVIOUS RECALL FOR THE 2014 AND OLDER MODELS.

Manufacturer: KIA
Mfg Campaign: 11063683
Notice Date: Jan 19, 2018
Recall Date: Jan 19, 2018
Kia America, Inc.
Campaign: 11063217 Other
Jan 17, 2018
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

IT WAS COLD OUTSIDE AND WENT TO GET IN THE PARKED CAR IN THE MORNING AND THE BACK WINDSHIELD SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR.

Corrective Action:

IT WAS COLD OUTSIDE AND WENT TO GET IN THE PARKED CAR IN THE MORNING AND THE BACK WINDSHIELD SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR.

Additional Notes:

IT WAS COLD OUTSIDE AND WENT TO GET IN THE PARKED CAR IN THE MORNING AND THE BACK WINDSHIELD SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR.

Manufacturer: KIA
Mfg Campaign: 11063217
Notice Date: Jan 17, 2018
Recall Date: Jan 17, 2018
Kia America, Inc.
Campaign: 11062264 Other
Jan 11, 2018
Defect Description:

ENGINE

Potential Consequences:

I WAS DRIVING MY VEHICLE UP A HILL WITH MY 2 YOUNG CHILDREN AND THE CAR JUST TURNED OFF. I WAS UNABLE TO PUSH THE BRAKE. NO ENGINE LIGHT OR OIL LIGHT OR ANYTHING CAME ON! DRIFTED INTO A PARKING LOT. IT WAS 2 DEGREES OUT. ONE OF THE COLDEST DAYS OF THE YEAR. TOWED THE CAR TO KIA. GAVE THEM 3 OR 4 RECEIPT AS FOR OIL CHANGES. THEY DENIED THE ENGINE FOR WARRANTY! STATING SLUDGE IN ENGINE. THE VEHICLE WAS JUST AT THE DEALERSHIP 6 MONTHS AGO FOR 6 RECALLS AND THEY CHECKED EVERYTHING BEFORE I PICKED THE VEHICLE UP. EVERY WHERE I LOOK ON THE COMPLAINT FORUMS IS ALL ABOUT OIL CONSUMPTION PROBLEMS AND ENGINE FAILURES WITH THESE VEHICLES! WISH I WOULD HAVE KNOW THIS! I HAVE NO $ FOR A NEW ENGINE.

Corrective Action:

I WAS DRIVING MY VEHICLE UP A HILL WITH MY 2 YOUNG CHILDREN AND THE CAR JUST TURNED OFF. I WAS UNABLE TO PUSH THE BRAKE. NO ENGINE LIGHT OR OIL LIGHT OR ANYTHING CAME ON! DRIFTED INTO A PARKING LOT. IT WAS 2 DEGREES OUT. ONE OF THE COLDEST DAYS OF THE YEAR. TOWED THE CAR TO KIA. GAVE THEM 3 OR 4 RECEIPT AS FOR OIL CHANGES. THEY DENIED THE ENGINE FOR WARRANTY! STATING SLUDGE IN ENGINE. THE VEHICLE WAS JUST AT THE DEALERSHIP 6 MONTHS AGO FOR 6 RECALLS AND THEY CHECKED EVERYTHING BEFORE I PICKED THE VEHICLE UP. EVERY WHERE I LOOK ON THE COMPLAINT FORUMS IS ALL ABOUT OIL CONSUMPTION PROBLEMS AND ENGINE FAILURES WITH THESE VEHICLES! WISH I WOULD HAVE KNOW THIS! I HAVE NO $ FOR A NEW ENGINE.

Additional Notes:

I WAS DRIVING MY VEHICLE UP A HILL WITH MY 2 YOUNG CHILDREN AND THE CAR JUST TURNED OFF. I WAS UNABLE TO PUSH THE BRAKE. NO ENGINE LIGHT OR OIL LIGHT OR ANYTHING CAME ON! DRIFTED INTO A PARKING LOT. IT WAS 2 DEGREES OUT. ONE OF THE COLDEST DAYS OF THE YEAR. TOWED THE CAR TO KIA. GAVE THEM 3 OR 4 RECEIPT AS FOR OIL CHANGES. THEY DENIED THE ENGINE FOR WARRANTY! STATING SLUDGE IN ENGINE. THE VEHICLE WAS JUST AT THE DEALERSHIP 6 MONTHS AGO FOR 6 RECALLS AND THEY CHECKED EVERYTHING BEFORE I PICKED THE VEHICLE UP. EVERY WHERE I LOOK ON THE COMPLAINT FORUMS IS ALL ABOUT OIL CONSUMPTION PROBLEMS AND ENGINE FAILURES WITH THESE VEHICLES! WISH I WOULD HAVE KNOW THIS! I HAVE NO $ FOR A NEW ENGINE.

Manufacturer: KIA
Mfg Campaign: 11062264
Notice Date: Jan 11, 2018
Recall Date: Jan 11, 2018
Kia America, Inc.
Campaign: 11058476 Other
Jan 4, 2018
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL-CONTACT OWNS A 2016 KIA SORENTO ---- VEHICLE CRASHED INTO STORE FRONT--- CONTACT WAS PULLING INTO PARKING LOT PARKING SPACE AND ENGINE REVVED UP AND CRASHED INTO STORE FRONT --- ENGINE WAS REALLY LOUD -- FOOTAGE ON CAMERA IN VEHICLE SHOWS FIRST PART OF ACCIDENT --- THEN BACKED OUT OF STORE AND BACKED INTO EMERGENCY VEHICLE --- CONTACT STATED SHE WENT ONLINE AND SAW RECALLS FOR EARLIER MODEL YEARS BUT NOT THE 2016 MODEL---

Corrective Action:

TL-CONTACT OWNS A 2016 KIA SORENTO ---- VEHICLE CRASHED INTO STORE FRONT--- CONTACT WAS PULLING INTO PARKING LOT PARKING SPACE AND ENGINE REVVED UP AND CRASHED INTO STORE FRONT --- ENGINE WAS REALLY LOUD -- FOOTAGE ON CAMERA IN VEHICLE SHOWS FIRST PART OF ACCIDENT --- THEN BACKED OUT OF STORE AND BACKED INTO EMERGENCY VEHICLE --- CONTACT STATED SHE WENT ONLINE AND SAW RECALLS FOR EARLIER MODEL YEARS BUT NOT THE 2016 MODEL---

Additional Notes:

TL-CONTACT OWNS A 2016 KIA SORENTO ---- VEHICLE CRASHED INTO STORE FRONT--- CONTACT WAS PULLING INTO PARKING LOT PARKING SPACE AND ENGINE REVVED UP AND CRASHED INTO STORE FRONT --- ENGINE WAS REALLY LOUD -- FOOTAGE ON CAMERA IN VEHICLE SHOWS FIRST PART OF ACCIDENT --- THEN BACKED OUT OF STORE AND BACKED INTO EMERGENCY VEHICLE --- CONTACT STATED SHE WENT ONLINE AND SAW RECALLS FOR EARLIER MODEL YEARS BUT NOT THE 2016 MODEL---

Manufacturer: KIA
Mfg Campaign: 11058476
Notice Date: Jan 4, 2018
Recall Date: Jan 4, 2018
Kia America, Inc.
Campaign: 11058525 Other
Jan 4, 2018
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

BOTH HEAD LIGHTS WENT OUT, SIMULTANEOUSLY, WHILE DRIVING ON A DARK ROAD. NEEDLESS TO SAY, SCARED THE [XXX] OUT OF ME. HIGH BEAMS STILL WORKED WHICH SAVED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Corrective Action:

BOTH HEAD LIGHTS WENT OUT, SIMULTANEOUSLY, WHILE DRIVING ON A DARK ROAD. NEEDLESS TO SAY, SCARED THE [XXX] OUT OF ME. HIGH BEAMS STILL WORKED WHICH SAVED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Additional Notes:

BOTH HEAD LIGHTS WENT OUT, SIMULTANEOUSLY, WHILE DRIVING ON A DARK ROAD. NEEDLESS TO SAY, SCARED THE [XXX] OUT OF ME. HIGH BEAMS STILL WORKED WHICH SAVED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Manufacturer: KIA
Mfg Campaign: 11058525
Notice Date: Jan 4, 2018
Recall Date: Jan 4, 2018
Kia America, Inc.
Campaign: 11058260 Other
Jan 3, 2018
Defect Description:

ENGINE

Potential Consequences:

WHILE DRIVING MY VEHICLE TURNED OFFNO INDICATION OF ANY KIND ON DASH BOARD JUST AUTOMATICALLY TURNED OFF

Corrective Action:

WHILE DRIVING MY VEHICLE TURNED OFFNO INDICATION OF ANY KIND ON DASH BOARD JUST AUTOMATICALLY TURNED OFF

Additional Notes:

WHILE DRIVING MY VEHICLE TURNED OFFNO INDICATION OF ANY KIND ON DASH BOARD JUST AUTOMATICALLY TURNED OFF

Manufacturer: KIA
Mfg Campaign: 11058260
Notice Date: Jan 3, 2018
Recall Date: Jan 3, 2018
Kia America, Inc.
Campaign: 11058141 Other
Jan 2, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED SENDING GLASS INTO THE VEHICLE. WE DROVE THE VEHICLE AT LOWER SPEEDS TO THE SMITH KIA DEALERSHIP IN BELLINGHAM, WA AND ARE AWAITING REPAIRS.

Corrective Action:

WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED SENDING GLASS INTO THE VEHICLE. WE DROVE THE VEHICLE AT LOWER SPEEDS TO THE SMITH KIA DEALERSHIP IN BELLINGHAM, WA AND ARE AWAITING REPAIRS.

Additional Notes:

WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED SENDING GLASS INTO THE VEHICLE. WE DROVE THE VEHICLE AT LOWER SPEEDS TO THE SMITH KIA DEALERSHIP IN BELLINGHAM, WA AND ARE AWAITING REPAIRS.

Manufacturer: KIA
Mfg Campaign: 11058141
Notice Date: Jan 2, 2018
Recall Date: Jan 2, 2018
Kia America, Inc.
Campaign: 11057421 Other
Dec 29, 2017
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF SUDDENLY EXPLODED WITH A LOUD BOOMING NOISE. THE GLASS SHATTERED INSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE EXPLOSION OCCURRED IN AN OUTWARD DIRECTION. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SMITH KIA, 1804 IOWA STREET, BELLINGHAM, WA). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. *TT THE CONSUMER STATED VEHICLE WAS REPAIRED ON JANUARY 12, 2018. *TR

Corrective Action:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF SUDDENLY EXPLODED WITH A LOUD BOOMING NOISE. THE GLASS SHATTERED INSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE EXPLOSION OCCURRED IN AN OUTWARD DIRECTION. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SMITH KIA, 1804 IOWA STREET, BELLINGHAM, WA). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. *TT THE CONSUMER STATED VEHICLE WAS REPAIRED ON JANUARY 12, 2018. *TR

Additional Notes:

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF SUDDENLY EXPLODED WITH A LOUD BOOMING NOISE. THE GLASS SHATTERED INSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE EXPLOSION OCCURRED IN AN OUTWARD DIRECTION. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SMITH KIA, 1804 IOWA STREET, BELLINGHAM, WA). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. *TT THE CONSUMER STATED VEHICLE WAS REPAIRED ON JANUARY 12, 2018. *TR

Manufacturer: KIA
Mfg Campaign: 11057421
Notice Date: Dec 29, 2017
Recall Date: Dec 29, 2017
Kia America, Inc.
Campaign: 11057405 Other
Dec 29, 2017
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHEN DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED. GLASS SHOWERED INTO THE CAR (2016 KIA SORENTO XLS). WE DROVE THE CAR A LOWER SPEEDS TO THE DEALERSHIP IN BELLINGHAM, WA (SMITH KIA).

Corrective Action:

WHEN DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED. GLASS SHOWERED INTO THE CAR (2016 KIA SORENTO XLS). WE DROVE THE CAR A LOWER SPEEDS TO THE DEALERSHIP IN BELLINGHAM, WA (SMITH KIA).

Additional Notes:

WHEN DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED. GLASS SHOWERED INTO THE CAR (2016 KIA SORENTO XLS). WE DROVE THE CAR A LOWER SPEEDS TO THE DEALERSHIP IN BELLINGHAM, WA (SMITH KIA).

Manufacturer: KIA
Mfg Campaign: 11057405
Notice Date: Dec 29, 2017
Recall Date: Dec 29, 2017
Kia America, Inc.
Campaign: 11057411 Other
Dec 29, 2017
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WHEN DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED AND SENT GLASS INTO THE VEHICLE. WE DROVE THE VEHICLE AT LOWER SPEEDS TO THE SMITH KIA DEALERSHIP IN BELLINGHAM, WA AND ARE AWAITING REPAIRS. WE FOUND AN ARTICLE FROM CONSUMER REPORTS THAT DETAILS HOW THERE GLASS ROOF FAIL AND FOUND A LINK TO HOW TO FILE THE NTSB REPORT.

Corrective Action:

WHEN DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED AND SENT GLASS INTO THE VEHICLE. WE DROVE THE VEHICLE AT LOWER SPEEDS TO THE SMITH KIA DEALERSHIP IN BELLINGHAM, WA AND ARE AWAITING REPAIRS. WE FOUND AN ARTICLE FROM CONSUMER REPORTS THAT DETAILS HOW THERE GLASS ROOF FAIL AND FOUND A LINK TO HOW TO FILE THE NTSB REPORT.

Additional Notes:

WHEN DRIVING ON THE HIGHWAY AT 55 MPH THE SUNROOF OVER THE DRIVER AND FRONT PASSENGER COMPARTMENT EXPLODED AND SENT GLASS INTO THE VEHICLE. WE DROVE THE VEHICLE AT LOWER SPEEDS TO THE SMITH KIA DEALERSHIP IN BELLINGHAM, WA AND ARE AWAITING REPAIRS. WE FOUND AN ARTICLE FROM CONSUMER REPORTS THAT DETAILS HOW THERE GLASS ROOF FAIL AND FOUND A LINK TO HOW TO FILE THE NTSB REPORT.

Manufacturer: KIA
Mfg Campaign: 11057411
Notice Date: Dec 29, 2017
Recall Date: Dec 29, 2017

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