Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC176
Recall Date: Feb 22, 2019
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC155
Recall Date: Sep 29, 2017
Consumer Complaints
1K ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Corrective Action:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Additional Notes:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Mfg Campaign: 11524745
Recall Date: May 31, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Corrective Action:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Additional Notes:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Mfg Campaign: 11524745
Recall Date: May 31, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Corrective Action:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Additional Notes:
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you
Mfg Campaign: 11524745
Recall Date: May 31, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated intermittently. The contact stated that the engine was consuming an excessive amount of engine oil. The contact stated that the engine consumed 2-quarts of oil every week. The vehicle was taken to the dealer, who informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and that the dealer was unable to perform the repair free of charge a second time. The vehicle was taken to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer would not sell her a new engine. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated intermittently. The contact stated that the engine was consuming an excessive amount of engine oil. The contact stated that the engine consumed 2-quarts of oil every week. The vehicle was taken to the dealer, who informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and that the dealer was unable to perform the repair free of charge a second time. The vehicle was taken to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer would not sell her a new engine. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated intermittently. The contact stated that the engine was consuming an excessive amount of engine oil. The contact stated that the engine consumed 2-quarts of oil every week. The vehicle was taken to the dealer, who informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and that the dealer was unable to perform the repair free of charge a second time. The vehicle was taken to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer would not sell her a new engine. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11523794
Recall Date: May 25, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving my car it started slowing down all at once like it wasn't getting gas, to about 10 mph. I was traveling approximately 55 mph. The vehicle that was behind me almost rear ended me. Had it checked and they told me that it was related to the cadillac converter (02) system. It needed replaced.
Corrective Action:
While driving my car it started slowing down all at once like it wasn't getting gas, to about 10 mph. I was traveling approximately 55 mph. The vehicle that was behind me almost rear ended me. Had it checked and they told me that it was related to the cadillac converter (02) system. It needed replaced.
Additional Notes:
While driving my car it started slowing down all at once like it wasn't getting gas, to about 10 mph. I was traveling approximately 55 mph. The vehicle that was behind me almost rear ended me. Had it checked and they told me that it was related to the cadillac converter (02) system. It needed replaced.
Mfg Campaign: 11523580
Recall Date: May 24, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving my car it started slowing down all at once like it wasn't getting gas, to about 10 mph. I was traveling approximately 55 mph. The vehicle that was behind me almost rear ended me. Had it checked and they told me that it was related to the cadillac converter (02) system. It needed replaced.
Corrective Action:
While driving my car it started slowing down all at once like it wasn't getting gas, to about 10 mph. I was traveling approximately 55 mph. The vehicle that was behind me almost rear ended me. Had it checked and they told me that it was related to the cadillac converter (02) system. It needed replaced.
Additional Notes:
While driving my car it started slowing down all at once like it wasn't getting gas, to about 10 mph. I was traveling approximately 55 mph. The vehicle that was behind me almost rear ended me. Had it checked and they told me that it was related to the cadillac converter (02) system. It needed replaced.
Mfg Campaign: 11523580
Recall Date: May 24, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING AND BLUEISH GRAYISH SMOKE CAME POURING OUT OF MY EXCAUST. CAR LOS5 POWER AND I HAD TO HAVE ITTOWED TO A CAR DEALER. I WAS TOLD IT NEEDS A NEW ENGINE. I HAVE A EXTENDED WARRANTY AND THEY ARE GIVING ME A HARD TIME NOT APPROVING A NEW ENGINE. I KNOW KIAS HAVE ALOT OF ENGINE RECALLS FOR THIS PROBLEM. WHY WAS MY CAR NOT ON THAT RECALL LIST? THANK you
Corrective Action:
I WAS DRIVING AND BLUEISH GRAYISH SMOKE CAME POURING OUT OF MY EXCAUST. CAR LOS5 POWER AND I HAD TO HAVE ITTOWED TO A CAR DEALER. I WAS TOLD IT NEEDS A NEW ENGINE. I HAVE A EXTENDED WARRANTY AND THEY ARE GIVING ME A HARD TIME NOT APPROVING A NEW ENGINE. I KNOW KIAS HAVE ALOT OF ENGINE RECALLS FOR THIS PROBLEM. WHY WAS MY CAR NOT ON THAT RECALL LIST? THANK you
Additional Notes:
I WAS DRIVING AND BLUEISH GRAYISH SMOKE CAME POURING OUT OF MY EXCAUST. CAR LOS5 POWER AND I HAD TO HAVE ITTOWED TO A CAR DEALER. I WAS TOLD IT NEEDS A NEW ENGINE. I HAVE A EXTENDED WARRANTY AND THEY ARE GIVING ME A HARD TIME NOT APPROVING A NEW ENGINE. I KNOW KIAS HAVE ALOT OF ENGINE RECALLS FOR THIS PROBLEM. WHY WAS MY CAR NOT ON THAT RECALL LIST? THANK you
Mfg Campaign: 11523729
Recall Date: May 24, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Corrective Action:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Additional Notes:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Mfg Campaign: 11523138
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Corrective Action:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Additional Notes:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Mfg Campaign: 11523138
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Corrective Action:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Additional Notes:
The car was recalled in 4/2019 for a repair. I purchased the car 8/2020. The repair indicated catalytic converter assessment to ensure that the engine did not need to be replaced. It was not checked or verified. The recall was insufficient done and the car should had never been sold. And the recall was not completed prior. I took the vehicle in to complete a recall on a hazardous vehicle. Kia had my car for a month and half replacing the engine and within hours of picking up my car the engine light came back on. The car is still doing the exact same thing it was doing leading up to original repair. That Kia was suppose to had fixed. The car is also a theft safety issue as targeted I already paid 2700 for theft vandalism. The car is targeted and unsafe.
Mfg Campaign: 11523138
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Corrective Action:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Additional Notes:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Mfg Campaign: 11523358
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Corrective Action:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Additional Notes:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Mfg Campaign: 11523358
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Corrective Action:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Additional Notes:
CARMAX sold a recalled vehicle in 2019 in 2020. KIA has still improperly repaired the vehicle the car is still doing the exactly same thing it was doing. That lead to the repair. After picking within the hour the engine light came back on and had been on ever since. I now have electrical issues with the window since KIA Napelton of Elmhurst repaired the vandalism the wiper is malfunctioned at pick up. I want a refund the vehicle is a safety issue mechanical and for theft.
Mfg Campaign: 11523358
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car engine blew and I contacted kia to get the engine replaced under the recall and the refused to do it.
Corrective Action:
My car engine blew and I contacted kia to get the engine replaced under the recall and the refused to do it.
Additional Notes:
My car engine blew and I contacted kia to get the engine replaced under the recall and the refused to do it.
Mfg Campaign: 11522973
Recall Date: May 20, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While traveling down 20E around MM83 in South Carolina, the car suddenly lost power and throttled down to around 10-15 miles per hour. Upon having in towed to a garage for a diagnostic, I was told that the catalytic converter had overheated and stalled the vehicle. This appears to be an issue that would be covered under NHTSA Recall 19V120, dated April 12 2019, which reads in part "Under certain conditions, the catalytic converter may become damaged due to overheating caused by an excessive increase of exhaust gas temperatures." The heat scoring on the catalytic converter and the stall are consistent with this kind of behavior. When I contacted the dealer, they denied any such recall existed. I am currently waiting for a response from Kia America, Inc.
Corrective Action:
While traveling down 20E around MM83 in South Carolina, the car suddenly lost power and throttled down to around 10-15 miles per hour. Upon having in towed to a garage for a diagnostic, I was told that the catalytic converter had overheated and stalled the vehicle. This appears to be an issue that would be covered under NHTSA Recall 19V120, dated April 12 2019, which reads in part "Under certain conditions, the catalytic converter may become damaged due to overheating caused by an excessive increase of exhaust gas temperatures." The heat scoring on the catalytic converter and the stall are consistent with this kind of behavior. When I contacted the dealer, they denied any such recall existed. I am currently waiting for a response from Kia America, Inc.
Additional Notes:
While traveling down 20E around MM83 in South Carolina, the car suddenly lost power and throttled down to around 10-15 miles per hour. Upon having in towed to a garage for a diagnostic, I was told that the catalytic converter had overheated and stalled the vehicle. This appears to be an issue that would be covered under NHTSA Recall 19V120, dated April 12 2019, which reads in part "Under certain conditions, the catalytic converter may become damaged due to overheating caused by an excessive increase of exhaust gas temperatures." The heat scoring on the catalytic converter and the stall are consistent with this kind of behavior. When I contacted the dealer, they denied any such recall existed. I am currently waiting for a response from Kia America, Inc.
Mfg Campaign: 11522691
Recall Date: May 18, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving to Bend, Oregon on the highway when suddenly my car started making clunking noises and the oil light and check engine lights came on. I started to lose power and the car was slowing. I immediately managed to pull over, but it gets very dangerous since it was a busy highway. I had the car towed to a mechanic who said the engine blew and needed to be replaced. Kia has denied my warranty claims.
Corrective Action:
I was driving to Bend, Oregon on the highway when suddenly my car started making clunking noises and the oil light and check engine lights came on. I started to lose power and the car was slowing. I immediately managed to pull over, but it gets very dangerous since it was a busy highway. I had the car towed to a mechanic who said the engine blew and needed to be replaced. Kia has denied my warranty claims.
Additional Notes:
I was driving to Bend, Oregon on the highway when suddenly my car started making clunking noises and the oil light and check engine lights came on. I started to lose power and the car was slowing. I immediately managed to pull over, but it gets very dangerous since it was a busy highway. I had the car towed to a mechanic who said the engine blew and needed to be replaced. Kia has denied my warranty claims.
Mfg Campaign: 11522392
Recall Date: May 16, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.
Corrective Action:
The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.
Additional Notes:
The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.
Mfg Campaign: 11521373
Recall Date: May 10, 2023
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.
Corrective Action:
The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.
Additional Notes:
The catalytic converter, which is a known issue for Kia Soul models from 2012-2016 has started to show signs of failure- namely code P0420. This is despite having the apparent “fix” as detailed in Kia recall SC176, which was a mere software update. Now that the converter has shown signs of failure, Kia refuses to honor the replacement as stated in the recall since the vehicle is above 80,000 miles. Clearly, the recall did not fix the issue.
Mfg Campaign: 11521373
Recall Date: May 10, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
No warning lights/codes. Veh lost power. Was catalytic converter. Veh VIN did not fall under recall. Had to replace converter at our cost. Safety concern? Car had potential fire from overheated converter and could have killed my 19 y/o daughter who drove the car as primary veh. The car is barely 6 years old and just paid it off. Got the high end adult version w/ sunroof, leather seats, lights, all bells & whistles. Paid 29k & engine failed due to driving car without knowing converter was bad. Never rec'd notice because our VIN was not included. Dealer wants to charge us 9000$ to replace engine at OUR cost. DO NOT BUY THIS VEHICLE EVER. THEY REFUSE TO FIX IT UNLESS WE PAY FOR IT. Filed a case w/ Kia Consumer Center, but since engine failure is not covered under warranty, they will not replace engine. We now have a car that is useless. We can't afford another car. This was our mid life car that we thought would last a long time that we passed down to our daughter. She drove it about 6 months before this happened. Literally, as soon as it was paid off, it broke. Horrible car and horrible manufacturer. NEVER EVER NEVER UNDER ANY CIRCUMSTANCES, BUY A KIA!!!!
Corrective Action:
No warning lights/codes. Veh lost power. Was catalytic converter. Veh VIN did not fall under recall. Had to replace converter at our cost. Safety concern? Car had potential fire from overheated converter and could have killed my 19 y/o daughter who drove the car as primary veh. The car is barely 6 years old and just paid it off. Got the high end adult version w/ sunroof, leather seats, lights, all bells & whistles. Paid 29k & engine failed due to driving car without knowing converter was bad. Never rec'd notice because our VIN was not included. Dealer wants to charge us 9000$ to replace engine at OUR cost. DO NOT BUY THIS VEHICLE EVER. THEY REFUSE TO FIX IT UNLESS WE PAY FOR IT. Filed a case w/ Kia Consumer Center, but since engine failure is not covered under warranty, they will not replace engine. We now have a car that is useless. We can't afford another car. This was our mid life car that we thought would last a long time that we passed down to our daughter. She drove it about 6 months before this happened. Literally, as soon as it was paid off, it broke. Horrible car and horrible manufacturer. NEVER EVER NEVER UNDER ANY CIRCUMSTANCES, BUY A KIA!!!!
Additional Notes:
No warning lights/codes. Veh lost power. Was catalytic converter. Veh VIN did not fall under recall. Had to replace converter at our cost. Safety concern? Car had potential fire from overheated converter and could have killed my 19 y/o daughter who drove the car as primary veh. The car is barely 6 years old and just paid it off. Got the high end adult version w/ sunroof, leather seats, lights, all bells & whistles. Paid 29k & engine failed due to driving car without knowing converter was bad. Never rec'd notice because our VIN was not included. Dealer wants to charge us 9000$ to replace engine at OUR cost. DO NOT BUY THIS VEHICLE EVER. THEY REFUSE TO FIX IT UNLESS WE PAY FOR IT. Filed a case w/ Kia Consumer Center, but since engine failure is not covered under warranty, they will not replace engine. We now have a car that is useless. We can't afford another car. This was our mid life car that we thought would last a long time that we passed down to our daughter. She drove it about 6 months before this happened. Literally, as soon as it was paid off, it broke. Horrible car and horrible manufacturer. NEVER EVER NEVER UNDER ANY CIRCUMSTANCES, BUY A KIA!!!!
Mfg Campaign: 11521147
Recall Date: May 9, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine and brake lights have come on. Engine knocks bad. Vehicles stall when pressing gas. Dangerous driving soecialy going through stop sign. Low power while pressing gas.
Corrective Action:
Engine and brake lights have come on. Engine knocks bad. Vehicles stall when pressing gas. Dangerous driving soecialy going through stop sign. Low power while pressing gas.
Additional Notes:
Engine and brake lights have come on. Engine knocks bad. Vehicles stall when pressing gas. Dangerous driving soecialy going through stop sign. Low power while pressing gas.
Mfg Campaign: 11520743
Recall Date: May 6, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury