Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the failure occurred while traveling across two States. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was towed to the residence of the contact's brother while waiting for a scheduled appointment with the dealer. The vehicle was then towed to the dealer, where it was diagnosed that an unknown software update was needed. The vehicle was repaired. Additionally, the contact was informed that the second unknown software update was part of an unknown special program. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the failure occurred while traveling across two States. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was towed to the residence of the contact's brother while waiting for a scheduled appointment with the dealer. The vehicle was then towed to the dealer, where it was diagnosed that an unknown software update was needed. The vehicle was repaired. Additionally, the contact was informed that the second unknown software update was part of an unknown special program. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the failure occurred while traveling across two States. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was towed to the residence of the contact's brother while waiting for a scheduled appointment with the dealer. The vehicle was then towed to the dealer, where it was diagnosed that an unknown software update was needed. The vehicle was repaired. Additionally, the contact was informed that the second unknown software update was part of an unknown special program. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 97,000.
Mfg Campaign: 11677343
Recall Date: Jul 30, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the failure occurred while traveling across two States. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was towed to the residence of the contact's brother while waiting for a scheduled appointment with the dealer. The vehicle was then towed to the dealer, where it was diagnosed that an unknown software update was needed. The vehicle was repaired. Additionally, the contact was informed that the second unknown software update was part of an unknown special program. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the failure occurred while traveling across two States. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was towed to the residence of the contact's brother while waiting for a scheduled appointment with the dealer. The vehicle was then towed to the dealer, where it was diagnosed that an unknown software update was needed. The vehicle was repaired. Additionally, the contact was informed that the second unknown software update was part of an unknown special program. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the failure occurred while traveling across two States. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was towed to the residence of the contact's brother while waiting for a scheduled appointment with the dealer. The vehicle was then towed to the dealer, where it was diagnosed that an unknown software update was needed. The vehicle was repaired. Additionally, the contact was informed that the second unknown software update was part of an unknown special program. The manufacturer was made aware of the failure but no assistance was provided. The failure mileage was approximately 97,000.
Mfg Campaign: 11677343
Recall Date: Jul 30, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while driving 70 MPH, the vehicle stalled and then lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic test information was provided. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while driving 70 MPH, the vehicle stalled and then lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic test information was provided. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while driving 70 MPH, the vehicle stalled and then lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic test information was provided. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000. The VIN was not available.
Mfg Campaign: 11676168
Recall Date: Jul 25, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Burning oil. Having to put a quart of oil every 1-2weeks with less then 500 miles used. Local dealer won’t do anything about it.
Corrective Action:
Burning oil. Having to put a quart of oil every 1-2weeks with less then 500 miles used. Local dealer won’t do anything about it.
Additional Notes:
Burning oil. Having to put a quart of oil every 1-2weeks with less then 500 miles used. Local dealer won’t do anything about it.
Mfg Campaign: 11673829
Recall Date: Jul 15, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil change completed on 6/19/2025 Noticed oil leaking 3-4 days after change. Performance Plus, came to my work and inspected oil leakage. They stated the leak was coming from the oil pressure switch. I had the engine recall completed less than a year ago. Is this something that's still under warranty?
Corrective Action:
Oil change completed on 6/19/2025 Noticed oil leaking 3-4 days after change. Performance Plus, came to my work and inspected oil leakage. They stated the leak was coming from the oil pressure switch. I had the engine recall completed less than a year ago. Is this something that's still under warranty?
Additional Notes:
Oil change completed on 6/19/2025 Noticed oil leaking 3-4 days after change. Performance Plus, came to my work and inspected oil leakage. They stated the leak was coming from the oil pressure switch. I had the engine recall completed less than a year ago. Is this something that's still under warranty?
Mfg Campaign: 11670028
Recall Date: Jun 29, 2025
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle's brakes are making a strange, unusual noise that I don't notice around other vehicles when I have the opportunity to access them (service vehicle or renter car).
Corrective Action:
My vehicle's brakes are making a strange, unusual noise that I don't notice around other vehicles when I have the opportunity to access them (service vehicle or renter car).
Additional Notes:
My vehicle's brakes are making a strange, unusual noise that I don't notice around other vehicles when I have the opportunity to access them (service vehicle or renter car).
Mfg Campaign: 11669277
Recall Date: Jun 25, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving down the hiway and my vehicle just shut down without warning. Kia will fix for $12,000 . This is unfair I feel it should be fixed this happened almost a years ago and still nothing!
Corrective Action:
I was driving down the hiway and my vehicle just shut down without warning. Kia will fix for $12,000 . This is unfair I feel it should be fixed this happened almost a years ago and still nothing!
Additional Notes:
I was driving down the hiway and my vehicle just shut down without warning. Kia will fix for $12,000 . This is unfair I feel it should be fixed this happened almost a years ago and still nothing!
Mfg Campaign: 11666844
Recall Date: Jun 13, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that the engine was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact was continually checking the engine oil level. The vehicle was taken to an independent mechanic who determined that the oil level was extremely low while receiving an oil change. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that the engine was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact was continually checking the engine oil level. The vehicle was taken to an independent mechanic who determined that the oil level was extremely low while receiving an oil change. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that the engine was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact was continually checking the engine oil level. The vehicle was taken to an independent mechanic who determined that the oil level was extremely low while receiving an oil change. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.
Mfg Campaign: 11664859
Recall Date: Jun 4, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car is going through oil at a ridiculous rate. I have checked and it is not leaking. It is causing poor acceleration and driving performance. I make sure there is also oil in there but I should not have to do it as often as I do.
Corrective Action:
The car is going through oil at a ridiculous rate. I have checked and it is not leaking. It is causing poor acceleration and driving performance. I make sure there is also oil in there but I should not have to do it as often as I do.
Additional Notes:
The car is going through oil at a ridiculous rate. I have checked and it is not leaking. It is causing poor acceleration and driving performance. I make sure there is also oil in there but I should not have to do it as often as I do.
Mfg Campaign: 11664080
Recall Date: May 31, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that the oil level was lower than expected; however, oil was being constantly added. There were no warning lights illuminated. While driving approximately 65-70 MPH, the vehicle suddenly lost motive power. The contact was able to coast to the side of the road and turned off the vehicle. The vehicle was towed to the residence. The vehicle was towed to a certified mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that the oil level was lower than expected; however, oil was being constantly added. There were no warning lights illuminated. While driving approximately 65-70 MPH, the vehicle suddenly lost motive power. The contact was able to coast to the side of the road and turned off the vehicle. The vehicle was towed to the residence. The vehicle was towed to a certified mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that the oil level was lower than expected; however, oil was being constantly added. There were no warning lights illuminated. While driving approximately 65-70 MPH, the vehicle suddenly lost motive power. The contact was able to coast to the side of the road and turned off the vehicle. The vehicle was towed to the residence. The vehicle was towed to a certified mechanic who diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11659484
Recall Date: May 7, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed while driving ([XXX])—specifically, the engine seized and became inoperable while driving on the interstate. Yes, the engine is still available for inspection upon request. (Currently at the dealership - due to overheating while driving (after engine had been replaced on 3/26/2025) 2. How was your safety or the safety of others put at risk? On [XXX], the engine failure occurred while the vehicle was in motion, causing a sudden loss of power and steering assist. This placed me and other drivers at serious risk, especially since it happened on the interstate and I was unable to maneuver or accelerate safely. On [XXX], the engine overheated in severe, bumper to bumper traffic. The owner’s safety was put at risk due to the high volume of traffic and little options to pull over. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the engine failure has been confirmed by both an independent mechanic and a Kia dealership. They diagnosed the engine as seized and non-repairable without a full engine replacement. Engine was replaced by Kia on March 26-28, 2025 and returned to the owner on March 28,2025. At the dealership's recommendation the owner replaced all the hoses and belts. Owner was assured all fluids had been refilled and engine repair was complete. Engine overheated while driving in Atlanta on [XXX]. Vehicle was towed back to the dealership due to the overheating and the noises coming from the engine compartment while running. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? So far, the engine has been inspected by the Kia dealership's service department and the engine was replaced on March 26-28,2025 To my knowledge, the manufacturer has not inspected the vehicle. All inspections were performed by th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Corrective Action:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed while driving ([XXX])—specifically, the engine seized and became inoperable while driving on the interstate. Yes, the engine is still available for inspection upon request. (Currently at the dealership - due to overheating while driving (after engine had been replaced on 3/26/2025) 2. How was your safety or the safety of others put at risk? On [XXX], the engine failure occurred while the vehicle was in motion, causing a sudden loss of power and steering assist. This placed me and other drivers at serious risk, especially since it happened on the interstate and I was unable to maneuver or accelerate safely. On [XXX], the engine overheated in severe, bumper to bumper traffic. The owner’s safety was put at risk due to the high volume of traffic and little options to pull over. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the engine failure has been confirmed by both an independent mechanic and a Kia dealership. They diagnosed the engine as seized and non-repairable without a full engine replacement. Engine was replaced by Kia on March 26-28, 2025 and returned to the owner on March 28,2025. At the dealership's recommendation the owner replaced all the hoses and belts. Owner was assured all fluids had been refilled and engine repair was complete. Engine overheated while driving in Atlanta on [XXX]. Vehicle was towed back to the dealership due to the overheating and the noises coming from the engine compartment while running. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? So far, the engine has been inspected by the Kia dealership's service department and the engine was replaced on March 26-28,2025 To my knowledge, the manufacturer has not inspected the vehicle. All inspections were performed by th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Additional Notes:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed while driving ([XXX])—specifically, the engine seized and became inoperable while driving on the interstate. Yes, the engine is still available for inspection upon request. (Currently at the dealership - due to overheating while driving (after engine had been replaced on 3/26/2025) 2. How was your safety or the safety of others put at risk? On [XXX], the engine failure occurred while the vehicle was in motion, causing a sudden loss of power and steering assist. This placed me and other drivers at serious risk, especially since it happened on the interstate and I was unable to maneuver or accelerate safely. On [XXX], the engine overheated in severe, bumper to bumper traffic. The owner’s safety was put at risk due to the high volume of traffic and little options to pull over. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the engine failure has been confirmed by both an independent mechanic and a Kia dealership. They diagnosed the engine as seized and non-repairable without a full engine replacement. Engine was replaced by Kia on March 26-28, 2025 and returned to the owner on March 28,2025. At the dealership's recommendation the owner replaced all the hoses and belts. Owner was assured all fluids had been refilled and engine repair was complete. Engine overheated while driving in Atlanta on [XXX]. Vehicle was towed back to the dealership due to the overheating and the noises coming from the engine compartment while running. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? So far, the engine has been inspected by the Kia dealership's service department and the engine was replaced on March 26-28,2025 To my knowledge, the manufacturer has not inspected the vehicle. All inspections were performed by th INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Mfg Campaign: 11654361
Recall Date: Apr 13, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On August 17, 2024, my 2017 Kia Sportage suddenly lost power on the highway. The check engine light came on seconds before the engine seized completely. I was able to pull into the breakdown lane because I was already in the exit lane. It was a very frightening moment and could have been dangerous if I had been in a different lane or in heavier traffic. Component that Failed: The engine seized. The dealership found burned holes in the valves of cylinders 2 and 4. The vehicle is still in my possession and available for inspection. Safety Risk: Sudden loss of power on a highway placed me and others at risk of a serious accident at high speeds. Confirmed by Dealer: The dealer confirmed valve damage and misfire codes. Root cause was not confirmed. Inspected: The vehicle was not fully inspected by an authorized Kia dealer. Kia observed burned valves and did not investigate further into the engine to identify the cause. Warnings Prior to Failure: The check engine light came on minutes before the failure. No prior symptoms. Assessment: Rod bearing failure is suspected due to the sudden engine seizure. During the first visit to the dealership, a diagnostic fee was paid, but Kia stopped investigating after discovering burned valves. On the second visit, the dealership attempted but did not complete the bearing clearance test. They also chose not to open a Techline case, which is required under Kia’s own NHTSA-documented bearing clearance test procedures (TSB SST067 Rev 2) when the test cannot be completed. Kia has provided incomplete diagnostics and avoided further investigation, leaving me without answers. I was told I need a new engine, but I have never been told what actually caused the failure.
Corrective Action:
On August 17, 2024, my 2017 Kia Sportage suddenly lost power on the highway. The check engine light came on seconds before the engine seized completely. I was able to pull into the breakdown lane because I was already in the exit lane. It was a very frightening moment and could have been dangerous if I had been in a different lane or in heavier traffic. Component that Failed: The engine seized. The dealership found burned holes in the valves of cylinders 2 and 4. The vehicle is still in my possession and available for inspection. Safety Risk: Sudden loss of power on a highway placed me and others at risk of a serious accident at high speeds. Confirmed by Dealer: The dealer confirmed valve damage and misfire codes. Root cause was not confirmed. Inspected: The vehicle was not fully inspected by an authorized Kia dealer. Kia observed burned valves and did not investigate further into the engine to identify the cause. Warnings Prior to Failure: The check engine light came on minutes before the failure. No prior symptoms. Assessment: Rod bearing failure is suspected due to the sudden engine seizure. During the first visit to the dealership, a diagnostic fee was paid, but Kia stopped investigating after discovering burned valves. On the second visit, the dealership attempted but did not complete the bearing clearance test. They also chose not to open a Techline case, which is required under Kia’s own NHTSA-documented bearing clearance test procedures (TSB SST067 Rev 2) when the test cannot be completed. Kia has provided incomplete diagnostics and avoided further investigation, leaving me without answers. I was told I need a new engine, but I have never been told what actually caused the failure.
Additional Notes:
On August 17, 2024, my 2017 Kia Sportage suddenly lost power on the highway. The check engine light came on seconds before the engine seized completely. I was able to pull into the breakdown lane because I was already in the exit lane. It was a very frightening moment and could have been dangerous if I had been in a different lane or in heavier traffic. Component that Failed: The engine seized. The dealership found burned holes in the valves of cylinders 2 and 4. The vehicle is still in my possession and available for inspection. Safety Risk: Sudden loss of power on a highway placed me and others at risk of a serious accident at high speeds. Confirmed by Dealer: The dealer confirmed valve damage and misfire codes. Root cause was not confirmed. Inspected: The vehicle was not fully inspected by an authorized Kia dealer. Kia observed burned valves and did not investigate further into the engine to identify the cause. Warnings Prior to Failure: The check engine light came on minutes before the failure. No prior symptoms. Assessment: Rod bearing failure is suspected due to the sudden engine seizure. During the first visit to the dealership, a diagnostic fee was paid, but Kia stopped investigating after discovering burned valves. On the second visit, the dealership attempted but did not complete the bearing clearance test. They also chose not to open a Techline case, which is required under Kia’s own NHTSA-documented bearing clearance test procedures (TSB SST067 Rev 2) when the test cannot be completed. Kia has provided incomplete diagnostics and avoided further investigation, leaving me without answers. I was told I need a new engine, but I have never been told what actually caused the failure.
Mfg Campaign: 11650940
Recall Date: Mar 26, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.
Corrective Action:
I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.
Additional Notes:
I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.
Mfg Campaign: 11645281
Recall Date: Feb 27, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.
Corrective Action:
I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.
Additional Notes:
I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.
Mfg Campaign: 11645281
Recall Date: Feb 27, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Kia when producing the engine left metal shavings that they didn't blow out. This lead them to put a KSDS sensor in. The sensor just let's you know of a catastrophic engine failure. It did not fix the problem. This is leading to engine failures and kia finding loop holes to not replace them. This is kia neglect not the consumer. They are finding ways to blame the consumer for maintenance records to deny an engine replacement.
Corrective Action:
Kia when producing the engine left metal shavings that they didn't blow out. This lead them to put a KSDS sensor in. The sensor just let's you know of a catastrophic engine failure. It did not fix the problem. This is leading to engine failures and kia finding loop holes to not replace them. This is kia neglect not the consumer. They are finding ways to blame the consumer for maintenance records to deny an engine replacement.
Additional Notes:
Kia when producing the engine left metal shavings that they didn't blow out. This lead them to put a KSDS sensor in. The sensor just let's you know of a catastrophic engine failure. It did not fix the problem. This is leading to engine failures and kia finding loop holes to not replace them. This is kia neglect not the consumer. They are finding ways to blame the consumer for maintenance records to deny an engine replacement.
Mfg Campaign: 11645448
Recall Date: Feb 27, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My Kia engine is blown.Kia engine rod bearing failed due to metal shavings when they made the engine. They didn't blow the shavings out.They are stating it's my fault do to lack of maintenance records they will not replace my engine. This is there loophole in the lawsuit to deny people of there claims.
Corrective Action:
My Kia engine is blown.Kia engine rod bearing failed due to metal shavings when they made the engine. They didn't blow the shavings out.They are stating it's my fault do to lack of maintenance records they will not replace my engine. This is there loophole in the lawsuit to deny people of there claims.
Additional Notes:
My Kia engine is blown.Kia engine rod bearing failed due to metal shavings when they made the engine. They didn't blow the shavings out.They are stating it's my fault do to lack of maintenance records they will not replace my engine. This is there loophole in the lawsuit to deny people of there claims.
Mfg Campaign: 11645160
Recall Date: Feb 26, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Corrective Action:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Additional Notes:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Mfg Campaign: 11644429
Recall Date: Feb 23, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Corrective Action:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Additional Notes:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Mfg Campaign: 11644429
Recall Date: Feb 23, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Corrective Action:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Additional Notes:
I own a 2017 Kia Sportage, and I recently experienced a malfunction indicator engine light turning on. Upon diagnosis by Kia Russ Darrow at Odana Rd Madison, WI , the vehicle displayed DTC P001000 – ‘A (Intake)’ Camshaft Position Actuator Circuit (Bank 1). They have noticed oil leakage around the E-CVVT motor plug area. It pointed to camshaft position sensor malfunction and Kia service say what the vehicle needs is a CVVT cover and seals/gaskets relating to the variable valve timing on the camshaft as it’s throwing the camshaft sensor circuit “high” voltage Kia has issued Technical Service Bulletin (TSB) SA305, which acknowledges a similar problem in earlier production models of the same vehicle (built from December 10, 2015 – September 12, 2016). However, my vehicle was manufactured in January 2017, and Kia has not yet included it in the affected range. Despite this, I am experiencing the exact same issue outlined in the TSB. This failure poses a potential safety risk because it can affect engine performance and reliability. If left unaddressed, it could lead to unexpected engine stalling, loss of power while driving, or further engine damage, creating a hazardous situation. I have not yet received confirmation from Kia regarding an official recall or warranty extension for my vehicle, but the symptoms are identical to those covered under SA305. The issue has been reproduced and confirmed by a mechanic, and I am currently in the process of contacting Kia for further inspection and assistance. There were no prior warning messages, aside from the Check Engine Light (MIL) illuminating when the problem first occurred. This complaint is being submitted to request an investigation into whether this defect extends beyond the current TSB range and to determine if additional 2017 Sportage models should be included in a service action or recall to prevent safety risks. The affected component is available for inspection upon request.
Mfg Campaign: 11644429
Recall Date: Feb 23, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
9 weeks ago, my daughter was driving my car with my [XXX] grandson. While she was driving it, it went into limp mode on her. She was close to home, thank goodness. There were no warning signs prior to the limp mode. We had it towed to Columbia Ford Kia in Columbia, CT. They found there was no compression and a burnt exhaust valve which these vehicles are notorious for. The 100,000 mile Kia warranty claims it won’t be covered due to normal wear and tear. When we purchased the car, we bought the extended warranty. Currently, the dealership is breaking down the engine to find the reason for the burnt exhaust valve. Then an inspector from the extended warranty will decide if it is covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
9 weeks ago, my daughter was driving my car with my [XXX] grandson. While she was driving it, it went into limp mode on her. She was close to home, thank goodness. There were no warning signs prior to the limp mode. We had it towed to Columbia Ford Kia in Columbia, CT. They found there was no compression and a burnt exhaust valve which these vehicles are notorious for. The 100,000 mile Kia warranty claims it won’t be covered due to normal wear and tear. When we purchased the car, we bought the extended warranty. Currently, the dealership is breaking down the engine to find the reason for the burnt exhaust valve. Then an inspector from the extended warranty will decide if it is covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
9 weeks ago, my daughter was driving my car with my [XXX] grandson. While she was driving it, it went into limp mode on her. She was close to home, thank goodness. There were no warning signs prior to the limp mode. We had it towed to Columbia Ford Kia in Columbia, CT. They found there was no compression and a burnt exhaust valve which these vehicles are notorious for. The 100,000 mile Kia warranty claims it won’t be covered due to normal wear and tear. When we purchased the car, we bought the extended warranty. Currently, the dealership is breaking down the engine to find the reason for the burnt exhaust valve. Then an inspector from the extended warranty will decide if it is covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643958
Recall Date: Feb 20, 2025
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