Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Corrective Action:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Additional Notes:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Mfg Campaign: 11640197
Recall Date: Feb 2, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Corrective Action:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Additional Notes:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Mfg Campaign: 11640197
Recall Date: Feb 2, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Corrective Action:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Additional Notes:
Component/System Failure: Multiple issues have occurred with the vehicle, starting with the windows not functioning shortly after purchase. The most severe issue occurred when the engine failed completely, causing it to shut down in the middle of a busy intersection during rush hour. This left the car non-functional and posed significant safety risks. In addition, the fuel system consistently becomes contaminated, despite following proper fuel maintenance practices like using high-quality fuel and regularly using a system cleaner. Is the Component Available for Inspection Upon Request? It's important to confirm whether the damaged components (like the engine or fuel system parts) are available for inspection by a dealer, an independent service center, or the manufacturer. If you haven't already, request documentation or access to the faulty components so that experts can inspect them and provide insight into what went wrong. Safety Risk: The engine failure in the middle of a busy intersection during rush hour was a major safety risk, not just to you but to other drivers as well. An unexpected engine failure at such a critical time could have led to accidents, making it clear that there’s a serious safety concern that needs addressing immediately. Even if the fuel system issue isn’t as immediately dangerous, it still affects the vehicle’s performance and longevity. Problem Reproduced or Confirmed by Dealer or Service Center? Has a dealer or an independent service center been able to reproduce or confirm these problems? If not, it may help to schedule an appointment for a detailed inspection. If the dealer or service center has acknowledged the issues, ensure you have written confirmation or a detailed report. Inspection by Manufacturer, Police, or Insurance? Kia dealership finally took it in broke down the engine and wasn't fully clear what is causing the problem, my extended warranty sent a inspection but is taking way more time then what should be allowed
Mfg Campaign: 11640197
Recall Date: Feb 2, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
See file for details
Corrective Action:
See file for details
Additional Notes:
See file for details
Mfg Campaign: 11640063
Recall Date: Feb 1, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought a 2017 Kia Sportage with a salvage title at auction on [XXX] for my wife, [XXX]. It had 57,463 miles on the engine. Before it reached the 60,000-mile warranty limit (only for non-salvage title vehicles), it showed error code P1326 and went into limp mode which makes the vehicle drive at a very slow speed to avoid damage to the engine. For an explanation of limp mode, go to the web address below: [XXX] Despite my wife's Kia Sportage NOT being under warranty, the vehicle's electronic system takes control and slows the vehicle making it unsafe for continued driving. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. 1. The Kia displays error code P1326 which is the subject of numerous complaints to dealers throughout the U.S. The problem is the KIA goes into limp mode with no remedy. Available for inspection. [XXX] While the lawsuit above refers to Ford products, the statement regarding loss of power significantly increasing the risk of a crash does pertain to my complaint against the KIA limp mode. 2. Risk - See link above 3.Archer Kia at 11614 SW Frwy. in Houston has confirmed and diagnosed the problem on 8-15-2024. 4. See #3 above. 5. The error code P1326 is the warning. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a 2017 Kia Sportage with a salvage title at auction on [XXX] for my wife, [XXX]. It had 57,463 miles on the engine. Before it reached the 60,000-mile warranty limit (only for non-salvage title vehicles), it showed error code P1326 and went into limp mode which makes the vehicle drive at a very slow speed to avoid damage to the engine. For an explanation of limp mode, go to the web address below: [XXX] Despite my wife's Kia Sportage NOT being under warranty, the vehicle's electronic system takes control and slows the vehicle making it unsafe for continued driving. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. 1. The Kia displays error code P1326 which is the subject of numerous complaints to dealers throughout the U.S. The problem is the KIA goes into limp mode with no remedy. Available for inspection. [XXX] While the lawsuit above refers to Ford products, the statement regarding loss of power significantly increasing the risk of a crash does pertain to my complaint against the KIA limp mode. 2. Risk - See link above 3.Archer Kia at 11614 SW Frwy. in Houston has confirmed and diagnosed the problem on 8-15-2024. 4. See #3 above. 5. The error code P1326 is the warning. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a 2017 Kia Sportage with a salvage title at auction on [XXX] for my wife, [XXX]. It had 57,463 miles on the engine. Before it reached the 60,000-mile warranty limit (only for non-salvage title vehicles), it showed error code P1326 and went into limp mode which makes the vehicle drive at a very slow speed to avoid damage to the engine. For an explanation of limp mode, go to the web address below: [XXX] Despite my wife's Kia Sportage NOT being under warranty, the vehicle's electronic system takes control and slows the vehicle making it unsafe for continued driving. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. 1. The Kia displays error code P1326 which is the subject of numerous complaints to dealers throughout the U.S. The problem is the KIA goes into limp mode with no remedy. Available for inspection. [XXX] While the lawsuit above refers to Ford products, the statement regarding loss of power significantly increasing the risk of a crash does pertain to my complaint against the KIA limp mode. 2. Risk - See link above 3.Archer Kia at 11614 SW Frwy. in Houston has confirmed and diagnosed the problem on 8-15-2024. 4. See #3 above. 5. The error code P1326 is the warning. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639799
Recall Date: Jan 31, 2025
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I bought a 2017 Kia Sportage with a salvage title at auction on [XXX] for my wife, [XXX]. It had 57,463 miles on the engine. Before it reached the 60,000-mile warranty limit (only for non-salvage title vehicles), it showed error code P1326 and went into limp mode which makes the vehicle drive at a very slow speed to avoid damage to the engine. For an explanation of limp mode, go to the web address below: [XXX] Despite my wife's Kia Sportage NOT being under warranty, the vehicle's electronic system takes control and slows the vehicle making it unsafe for continued driving. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. 1. The Kia displays error code P1326 which is the subject of numerous complaints to dealers throughout the U.S. The problem is the KIA goes into limp mode with no remedy. Available for inspection. [XXX] While the lawsuit above refers to Ford products, the statement regarding loss of power significantly increasing the risk of a crash does pertain to my complaint against the KIA limp mode. 2. Risk - See link above 3.Archer Kia at 11614 SW Frwy. in Houston has confirmed and diagnosed the problem on 8-15-2024. 4. See #3 above. 5. The error code P1326 is the warning. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a 2017 Kia Sportage with a salvage title at auction on [XXX] for my wife, [XXX]. It had 57,463 miles on the engine. Before it reached the 60,000-mile warranty limit (only for non-salvage title vehicles), it showed error code P1326 and went into limp mode which makes the vehicle drive at a very slow speed to avoid damage to the engine. For an explanation of limp mode, go to the web address below: [XXX] Despite my wife's Kia Sportage NOT being under warranty, the vehicle's electronic system takes control and slows the vehicle making it unsafe for continued driving. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. 1. The Kia displays error code P1326 which is the subject of numerous complaints to dealers throughout the U.S. The problem is the KIA goes into limp mode with no remedy. Available for inspection. [XXX] While the lawsuit above refers to Ford products, the statement regarding loss of power significantly increasing the risk of a crash does pertain to my complaint against the KIA limp mode. 2. Risk - See link above 3.Archer Kia at 11614 SW Frwy. in Houston has confirmed and diagnosed the problem on 8-15-2024. 4. See #3 above. 5. The error code P1326 is the warning. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a 2017 Kia Sportage with a salvage title at auction on [XXX] for my wife, [XXX]. It had 57,463 miles on the engine. Before it reached the 60,000-mile warranty limit (only for non-salvage title vehicles), it showed error code P1326 and went into limp mode which makes the vehicle drive at a very slow speed to avoid damage to the engine. For an explanation of limp mode, go to the web address below: [XXX] Despite my wife's Kia Sportage NOT being under warranty, the vehicle's electronic system takes control and slows the vehicle making it unsafe for continued driving. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. 1. The Kia displays error code P1326 which is the subject of numerous complaints to dealers throughout the U.S. The problem is the KIA goes into limp mode with no remedy. Available for inspection. [XXX] While the lawsuit above refers to Ford products, the statement regarding loss of power significantly increasing the risk of a crash does pertain to my complaint against the KIA limp mode. 2. Risk - See link above 3.Archer Kia at 11614 SW Frwy. in Houston has confirmed and diagnosed the problem on 8-15-2024. 4. See #3 above. 5. The error code P1326 is the warning. Despite the KIA manufacturer no longer having a financial interest in a non-warranted vehicle, their electronics system prevents me from managing or using my vehicle. The dealerships will not do any repairs or bypass the control system and their only solution is an expensive engine replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639799
Recall Date: Jan 31, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The front passenger side locking latch is getting stuck when trying to unlock with the key fob. It has to be opened manually from the inside for the door to unlock.
Corrective Action:
The front passenger side locking latch is getting stuck when trying to unlock with the key fob. It has to be opened manually from the inside for the door to unlock.
Additional Notes:
The front passenger side locking latch is getting stuck when trying to unlock with the key fob. It has to be opened manually from the inside for the door to unlock.
Mfg Campaign: 11637157
Recall Date: Jan 20, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
January 9, 2025 I bought a new 2017 KIA Sportage from Bob Bell KIA-Glen Burnie July of 2017. All oil changes have been performed up-to-date and regularly as advised. When Bob Bell-Glen Burnie no longer serviced KIA, I started taking my vehicle to KIA-Eastern Avenue (Baltimore). The oil consumption issue started during the time I was taking my vehicle to KIA-Eastern Avenue for services. Throughout this entire process, I received mixed messages from KIA-Eastern Avenue, JBA KIA-Glen Burnie, and Johnson KIA-Annapolis about how often to change the oil. Depending on which Advisor at each dealership I spoke with – one would say change the oil every three thousand miles another would say every five thousand miles. As of late, one of the Advisors (Johnson KIA-Annapolis) even told me over the phone that I should change the oil every 2500 miles as that is what he does for his car – thankfully, I happen to be a customer that knows better than that. Unfortunately, his poor advice reminds me of the poor customer service dealing with KIA-Eastern Avenue, which is why I chose to deal no longer with them and take my vehicle to Johnson KIA-Annapolis with the hopes of getting better service. Advisor was kind enough to verify my information in Johnson KIA’s system and had to make a couple of corrections - one being my name misspelled and the other being someone entered into the system that I was not the original owner of my car when in fact I bought it off the Bob Bell KIA-Glen Burnie lot, brand new. In September of 2023, after my car went limp on the highway due to a knock engine sensor, I had my car towed to Johnson KIA-Annapolis (see Invoice XXX). They performed a BCT and decided that my car was one that did not fit the requirements for a new engine. I filed a Thet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
January 9, 2025 I bought a new 2017 KIA Sportage from Bob Bell KIA-Glen Burnie July of 2017. All oil changes have been performed up-to-date and regularly as advised. When Bob Bell-Glen Burnie no longer serviced KIA, I started taking my vehicle to KIA-Eastern Avenue (Baltimore). The oil consumption issue started during the time I was taking my vehicle to KIA-Eastern Avenue for services. Throughout this entire process, I received mixed messages from KIA-Eastern Avenue, JBA KIA-Glen Burnie, and Johnson KIA-Annapolis about how often to change the oil. Depending on which Advisor at each dealership I spoke with – one would say change the oil every three thousand miles another would say every five thousand miles. As of late, one of the Advisors (Johnson KIA-Annapolis) even told me over the phone that I should change the oil every 2500 miles as that is what he does for his car – thankfully, I happen to be a customer that knows better than that. Unfortunately, his poor advice reminds me of the poor customer service dealing with KIA-Eastern Avenue, which is why I chose to deal no longer with them and take my vehicle to Johnson KIA-Annapolis with the hopes of getting better service. Advisor was kind enough to verify my information in Johnson KIA’s system and had to make a couple of corrections - one being my name misspelled and the other being someone entered into the system that I was not the original owner of my car when in fact I bought it off the Bob Bell KIA-Glen Burnie lot, brand new. In September of 2023, after my car went limp on the highway due to a knock engine sensor, I had my car towed to Johnson KIA-Annapolis (see Invoice XXX). They performed a BCT and decided that my car was one that did not fit the requirements for a new engine. I filed a Thet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
January 9, 2025 I bought a new 2017 KIA Sportage from Bob Bell KIA-Glen Burnie July of 2017. All oil changes have been performed up-to-date and regularly as advised. When Bob Bell-Glen Burnie no longer serviced KIA, I started taking my vehicle to KIA-Eastern Avenue (Baltimore). The oil consumption issue started during the time I was taking my vehicle to KIA-Eastern Avenue for services. Throughout this entire process, I received mixed messages from KIA-Eastern Avenue, JBA KIA-Glen Burnie, and Johnson KIA-Annapolis about how often to change the oil. Depending on which Advisor at each dealership I spoke with – one would say change the oil every three thousand miles another would say every five thousand miles. As of late, one of the Advisors (Johnson KIA-Annapolis) even told me over the phone that I should change the oil every 2500 miles as that is what he does for his car – thankfully, I happen to be a customer that knows better than that. Unfortunately, his poor advice reminds me of the poor customer service dealing with KIA-Eastern Avenue, which is why I chose to deal no longer with them and take my vehicle to Johnson KIA-Annapolis with the hopes of getting better service. Advisor was kind enough to verify my information in Johnson KIA’s system and had to make a couple of corrections - one being my name misspelled and the other being someone entered into the system that I was not the original owner of my car when in fact I bought it off the Bob Bell KIA-Glen Burnie lot, brand new. In September of 2023, after my car went limp on the highway due to a knock engine sensor, I had my car towed to Johnson KIA-Annapolis (see Invoice XXX). They performed a BCT and decided that my car was one that did not fit the requirements for a new engine. I filed a Thet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635081
Recall Date: Jan 9, 2025
Kia America, Inc.
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
While removing the padding of my daughters car seat to wash I discovered that one of the straps is cut/ripped almost halfway through. It appears that the same issue is starting on the other strap. The seatbelt harness strap is cut/ ripped halfway through. This could have resulted in serious injury or even death if we had been in an accident. I’ve contacted the manufacture but have not heard back from them. Other than myself nobody has inspected the car seat.
Corrective Action:
While removing the padding of my daughters car seat to wash I discovered that one of the straps is cut/ripped almost halfway through. It appears that the same issue is starting on the other strap. The seatbelt harness strap is cut/ ripped halfway through. This could have resulted in serious injury or even death if we had been in an accident. I’ve contacted the manufacture but have not heard back from them. Other than myself nobody has inspected the car seat.
Additional Notes:
While removing the padding of my daughters car seat to wash I discovered that one of the straps is cut/ripped almost halfway through. It appears that the same issue is starting on the other strap. The seatbelt harness strap is cut/ ripped halfway through. This could have resulted in serious injury or even death if we had been in an accident. I’ve contacted the manufacture but have not heard back from them. Other than myself nobody has inspected the car seat.
Mfg Campaign: 11633266
Recall Date: Dec 30, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
excessive engine oil consumption, 2 quarts every 1,000 miles. which prompts me to change spark plugs every 10,000 miles because they get so fouled up. this has been going on since 55,000 miles and now have 80,000 miles, it started with .5 quart and now it is up to 2 quarts.
Corrective Action:
excessive engine oil consumption, 2 quarts every 1,000 miles. which prompts me to change spark plugs every 10,000 miles because they get so fouled up. this has been going on since 55,000 miles and now have 80,000 miles, it started with .5 quart and now it is up to 2 quarts.
Additional Notes:
excessive engine oil consumption, 2 quarts every 1,000 miles. which prompts me to change spark plugs every 10,000 miles because they get so fouled up. this has been going on since 55,000 miles and now have 80,000 miles, it started with .5 quart and now it is up to 2 quarts.
Mfg Campaign: 11630418
Recall Date: Dec 12, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
High oil consumption and engine noise and metal residue with each engine oil change
Corrective Action:
High oil consumption and engine noise and metal residue with each engine oil change
Additional Notes:
High oil consumption and engine noise and metal residue with each engine oil change
Mfg Campaign: 11629990
Recall Date: Dec 10, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine consumes oil excessively, oil changes have been done at dealer well before service intervals since brand new and it consumes oil to the point we add oil within a week of oil change. Engine seals have very minor seepage but no active drips or leaks. The oil consumption has lead to weak engine internals were I am now experiencing a cylinder 2 misfire, burnt exhaust valve, among other issues and the dealership will not stand behind the class action lawsuit and extended warranty over this engine, quoting me over $7k for an engine that was defective and poorly built from factory.
Corrective Action:
The engine consumes oil excessively, oil changes have been done at dealer well before service intervals since brand new and it consumes oil to the point we add oil within a week of oil change. Engine seals have very minor seepage but no active drips or leaks. The oil consumption has lead to weak engine internals were I am now experiencing a cylinder 2 misfire, burnt exhaust valve, among other issues and the dealership will not stand behind the class action lawsuit and extended warranty over this engine, quoting me over $7k for an engine that was defective and poorly built from factory.
Additional Notes:
The engine consumes oil excessively, oil changes have been done at dealer well before service intervals since brand new and it consumes oil to the point we add oil within a week of oil change. Engine seals have very minor seepage but no active drips or leaks. The oil consumption has lead to weak engine internals were I am now experiencing a cylinder 2 misfire, burnt exhaust valve, among other issues and the dealership will not stand behind the class action lawsuit and extended warranty over this engine, quoting me over $7k for an engine that was defective and poorly built from factory.
Mfg Campaign: 11628943
Recall Date: Dec 4, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On November 8, 2024 a large oil leak was noticed where the Kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by AAA to a local Kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148.94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from Kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many Kia vehicles and others have had this same Oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.
Corrective Action:
On November 8, 2024 a large oil leak was noticed where the Kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by AAA to a local Kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148.94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from Kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many Kia vehicles and others have had this same Oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.
Additional Notes:
On November 8, 2024 a large oil leak was noticed where the Kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by AAA to a local Kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148.94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from Kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many Kia vehicles and others have had this same Oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.
Mfg Campaign: 11626978
Recall Date: Nov 23, 2024
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On November 8, 2024 a large oil leak was noticed where the Kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by AAA to a local Kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148.94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from Kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many Kia vehicles and others have had this same Oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.
Corrective Action:
On November 8, 2024 a large oil leak was noticed where the Kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by AAA to a local Kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148.94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from Kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many Kia vehicles and others have had this same Oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.
Additional Notes:
On November 8, 2024 a large oil leak was noticed where the Kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by AAA to a local Kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148.94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from Kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many Kia vehicles and others have had this same Oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.
Mfg Campaign: 11626978
Recall Date: Nov 23, 2024
Kia America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact's daughter owns a 2017 Kia Sportage. The contact stated that while his daughter was driving approximately 45 MPH, the panoramic sunroof exploded without impact. The glass shattered into pieces onto the driver. The driver sustained some minor cuts to her head. The glass was picked out of her hair by her colleagues, but medical attention was not provided. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 40,000.
Corrective Action:
The contact's daughter owns a 2017 Kia Sportage. The contact stated that while his daughter was driving approximately 45 MPH, the panoramic sunroof exploded without impact. The glass shattered into pieces onto the driver. The driver sustained some minor cuts to her head. The glass was picked out of her hair by her colleagues, but medical attention was not provided. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 40,000.
Additional Notes:
The contact's daughter owns a 2017 Kia Sportage. The contact stated that while his daughter was driving approximately 45 MPH, the panoramic sunroof exploded without impact. The glass shattered into pieces onto the driver. The driver sustained some minor cuts to her head. The glass was picked out of her hair by her colleagues, but medical attention was not provided. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 40,000.
Mfg Campaign: 11626802
Recall Date: Nov 22, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while driving 70-75 MPH for two hours, the check engine warning light illuminated. The vehicle was vibrating and then failed to exceed 45 MPH. While starting the vehicle the following day, the check engine warning light was still illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The mechanic informed the contact that vehicle was driving on three spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 126,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while driving 70-75 MPH for two hours, the check engine warning light illuminated. The vehicle was vibrating and then failed to exceed 45 MPH. While starting the vehicle the following day, the check engine warning light was still illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The mechanic informed the contact that vehicle was driving on three spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 126,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while driving 70-75 MPH for two hours, the check engine warning light illuminated. The vehicle was vibrating and then failed to exceed 45 MPH. While starting the vehicle the following day, the check engine warning light was still illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The mechanic informed the contact that vehicle was driving on three spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 126,000.
Mfg Campaign: 11626324
Recall Date: Nov 20, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated that while attempting to stop at a red light, the vehicle lost motive power and shut off at the light. No warning lights were illuminated. The contact was informed by another motorist nearby that there was smoke coming from the engine compartment. The contact exited the vehicle, raised the hood, and became aware that the smoke was coming from the top of the engine. The contact stated that a motorist disconnected the battery to prevent a possible fire. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated that while attempting to stop at a red light, the vehicle lost motive power and shut off at the light. No warning lights were illuminated. The contact was informed by another motorist nearby that there was smoke coming from the engine compartment. The contact exited the vehicle, raised the hood, and became aware that the smoke was coming from the top of the engine. The contact stated that a motorist disconnected the battery to prevent a possible fire. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated that while attempting to stop at a red light, the vehicle lost motive power and shut off at the light. No warning lights were illuminated. The contact was informed by another motorist nearby that there was smoke coming from the engine compartment. The contact exited the vehicle, raised the hood, and became aware that the smoke was coming from the top of the engine. The contact stated that a motorist disconnected the battery to prevent a possible fire. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
Mfg Campaign: 11626210
Recall Date: Nov 19, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system failing on my 2017 kia sportage Vin # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ABS system failing on my 2017 kia sportage Vin # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ABS system failing on my 2017 kia sportage Vin # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623229
Recall Date: Nov 2, 2024
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The back passenger door behind the driver's seat will not open from the outside or the inside. The driver's door handle (outside) must be pulled several times before the door will open. I had the handle replaced (driver's door) but now must pull 3 times before opening. Vehicle is available for inspection at Phil Long KIA Colorado Springs There was not an accident before this started.
Corrective Action:
The back passenger door behind the driver's seat will not open from the outside or the inside. The driver's door handle (outside) must be pulled several times before the door will open. I had the handle replaced (driver's door) but now must pull 3 times before opening. Vehicle is available for inspection at Phil Long KIA Colorado Springs There was not an accident before this started.
Additional Notes:
The back passenger door behind the driver's seat will not open from the outside or the inside. The driver's door handle (outside) must be pulled several times before the door will open. I had the handle replaced (driver's door) but now must pull 3 times before opening. Vehicle is available for inspection at Phil Long KIA Colorado Springs There was not an accident before this started.
Mfg Campaign: 11623247
Recall Date: Nov 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 45-50 MPH, the vehicle lost motive power and the engine stalled. The contact pulled over to the side of the road safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a hole in a piston, and cylinder #3 had failed. The dealer determined the vehicle did not have the correct fault code or failed to cover the repair for a rod bearing failure. The vehicle was not repaired. The manufacturer was contacted about a settlement claim the contact had filed and informed the contact there was no warranty coverage or coverage under the settlement claim on the vehicle. The failure mileage was approximately 152,000.
Corrective Action:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 45-50 MPH, the vehicle lost motive power and the engine stalled. The contact pulled over to the side of the road safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a hole in a piston, and cylinder #3 had failed. The dealer determined the vehicle did not have the correct fault code or failed to cover the repair for a rod bearing failure. The vehicle was not repaired. The manufacturer was contacted about a settlement claim the contact had filed and informed the contact there was no warranty coverage or coverage under the settlement claim on the vehicle. The failure mileage was approximately 152,000.
Additional Notes:
The contact owns a 2017 Kia Sportage. The contact stated while driving approximately 45-50 MPH, the vehicle lost motive power and the engine stalled. The contact pulled over to the side of the road safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was a hole in a piston, and cylinder #3 had failed. The dealer determined the vehicle did not have the correct fault code or failed to cover the repair for a rod bearing failure. The vehicle was not repaired. The manufacturer was contacted about a settlement claim the contact had filed and informed the contact there was no warranty coverage or coverage under the settlement claim on the vehicle. The failure mileage was approximately 152,000.
Mfg Campaign: 11622959
Recall Date: Oct 31, 2024
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