Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC142
Recall Date: Nov 30, 2016
Consumer Complaints
464 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I JUST RECEIVED A NOTICE OF PROPOSED CLASS SETTLEMENT REGARDING : ENGINE SEIZURE,ENGINE STALL,ENGINE NOISE,OR ILLUMINATION OF OIL LAMP THAT WAS DIAGNOSED AS REQUIRING REPAIR OF ENGINE. I AM VERY CONCERNED ABOUT THIS CAN YOU PLEASE LOOK INTO THE INFORMATION THAT I HAVE PROVIDED ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I JUST RECEIVED A NOTICE OF PROPOSED CLASS SETTLEMENT REGARDING : ENGINE SEIZURE,ENGINE STALL,ENGINE NOISE,OR ILLUMINATION OF OIL LAMP THAT WAS DIAGNOSED AS REQUIRING REPAIR OF ENGINE. I AM VERY CONCERNED ABOUT THIS CAN YOU PLEASE LOOK INTO THE INFORMATION THAT I HAVE PROVIDED ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I JUST RECEIVED A NOTICE OF PROPOSED CLASS SETTLEMENT REGARDING : ENGINE SEIZURE,ENGINE STALL,ENGINE NOISE,OR ILLUMINATION OF OIL LAMP THAT WAS DIAGNOSED AS REQUIRING REPAIR OF ENGINE. I AM VERY CONCERNED ABOUT THIS CAN YOU PLEASE LOOK INTO THE INFORMATION THAT I HAVE PROVIDED ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11351012
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I JUST RECEIVED A NOTICE OF PROPOSED CLASS SETTLEMENT REGARDING : ENGINE SEIZURE,ENGINE STALL,ENGINE NOISE,OR ILLUMINATION OF OIL LAMP THAT WAS DIAGNOSED AS REQUIRING REPAIR OF ENGINE. I AM VERY CONCERNED ABOUT THIS CAN YOU PLEASE LOOK INTO THE INFORMATION THAT I HAVE PROVIDED ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I JUST RECEIVED A NOTICE OF PROPOSED CLASS SETTLEMENT REGARDING : ENGINE SEIZURE,ENGINE STALL,ENGINE NOISE,OR ILLUMINATION OF OIL LAMP THAT WAS DIAGNOSED AS REQUIRING REPAIR OF ENGINE. I AM VERY CONCERNED ABOUT THIS CAN YOU PLEASE LOOK INTO THE INFORMATION THAT I HAVE PROVIDED ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I JUST RECEIVED A NOTICE OF PROPOSED CLASS SETTLEMENT REGARDING : ENGINE SEIZURE,ENGINE STALL,ENGINE NOISE,OR ILLUMINATION OF OIL LAMP THAT WAS DIAGNOSED AS REQUIRING REPAIR OF ENGINE. I AM VERY CONCERNED ABOUT THIS CAN YOU PLEASE LOOK INTO THE INFORMATION THAT I HAVE PROVIDED ASAP. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11351012
Recall Date: Aug 24, 2020
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PASSENGER SIDE REAR DOOR FAILS TO OPEN FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THIS HAPPENED UNEXPECTEDLY AND WITHOUT PROVOCATION. THERE ARE NUMEROUS FILED COMPLAINTS SITING THIS VERY SAME ISSUE ON THE NHTSA.GOV WEBSITE AND SHOULD BE INVESTIGATED.
Corrective Action:
THE PASSENGER SIDE REAR DOOR FAILS TO OPEN FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THIS HAPPENED UNEXPECTEDLY AND WITHOUT PROVOCATION. THERE ARE NUMEROUS FILED COMPLAINTS SITING THIS VERY SAME ISSUE ON THE NHTSA.GOV WEBSITE AND SHOULD BE INVESTIGATED.
Additional Notes:
THE PASSENGER SIDE REAR DOOR FAILS TO OPEN FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THIS HAPPENED UNEXPECTEDLY AND WITHOUT PROVOCATION. THERE ARE NUMEROUS FILED COMPLAINTS SITING THIS VERY SAME ISSUE ON THE NHTSA.GOV WEBSITE AND SHOULD BE INVESTIGATED.
Mfg Campaign: 11343364
Recall Date: Aug 4, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE PASSENGER SIDE REAR DOOR FAILS TO OPEN FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THIS HAPPENED UNEXPECTEDLY AND WITHOUT PROVOCATION. THERE ARE NUMEROUS FILED COMPLAINTS SITING THIS VERY SAME ISSUE ON THE NHTSA.GOV WEBSITE AND SHOULD BE INVESTIGATED.
Corrective Action:
THE PASSENGER SIDE REAR DOOR FAILS TO OPEN FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THIS HAPPENED UNEXPECTEDLY AND WITHOUT PROVOCATION. THERE ARE NUMEROUS FILED COMPLAINTS SITING THIS VERY SAME ISSUE ON THE NHTSA.GOV WEBSITE AND SHOULD BE INVESTIGATED.
Additional Notes:
THE PASSENGER SIDE REAR DOOR FAILS TO OPEN FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE. THIS HAPPENED UNEXPECTEDLY AND WITHOUT PROVOCATION. THERE ARE NUMEROUS FILED COMPLAINTS SITING THIS VERY SAME ISSUE ON THE NHTSA.GOV WEBSITE AND SHOULD BE INVESTIGATED.
Mfg Campaign: 11343364
Recall Date: Aug 4, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MID-DECEMBER I NOTICED MY CAR WAS SKIPPING AS I ACCELERATED. I CHECKED THE OIL AND THERE WAS NONE. I HAD JUST GOTTEN AN OIL CHANGE 10/26/19. I TAKE THE CAR IN 12/23/19. THEY DO ANOTHER OIL CHANGE AND TELL ME AS IT GETS LOW ON OIL TO BRING IT IN AND THEY WILL TRACK IT. WE DO THIS A FEW TIMES AND COVID HAPPENS. SO, I'M ADDING MY OWN OIL AND RESTART THE PROCESS 6/23/20. MY BF BRINGS THE CAR IN 7/31/20 AND THE MECHANIC STATES KIA WILL NO LONGER BE DOING OIL CONSUMPTION TESTS AND WOULD ONLY SEE THE CAR IF SOMETHING CATASTROPHIC OCCURS. THEN PLAINLY SAYS DO NOT ADD OIL AND LET IT BLOW IT UP. I RETURN 8/3/20 TO SPEAK TO THE MANAGER IN CHARGE AND HE CONFIRMS THAT IT IS KIA'S POLICY THAT THEY WILL NOT ADD OIL ANYMORE. SAYS HE CANNOT GIVE ME THE POLICY IN WRITING. I SAID I HAD AN OIL CHANGE WITH YOU ON 6/23/20 AND TODAY 8/3/20 MY CAR DOESN'T HAVE ANY OIL IN IT AND YOU WON'T LOOK AT IT? HE CONFIRMED HE WOULD NOT LOOK AT IT.
Corrective Action:
MID-DECEMBER I NOTICED MY CAR WAS SKIPPING AS I ACCELERATED. I CHECKED THE OIL AND THERE WAS NONE. I HAD JUST GOTTEN AN OIL CHANGE 10/26/19. I TAKE THE CAR IN 12/23/19. THEY DO ANOTHER OIL CHANGE AND TELL ME AS IT GETS LOW ON OIL TO BRING IT IN AND THEY WILL TRACK IT. WE DO THIS A FEW TIMES AND COVID HAPPENS. SO, I'M ADDING MY OWN OIL AND RESTART THE PROCESS 6/23/20. MY BF BRINGS THE CAR IN 7/31/20 AND THE MECHANIC STATES KIA WILL NO LONGER BE DOING OIL CONSUMPTION TESTS AND WOULD ONLY SEE THE CAR IF SOMETHING CATASTROPHIC OCCURS. THEN PLAINLY SAYS DO NOT ADD OIL AND LET IT BLOW IT UP. I RETURN 8/3/20 TO SPEAK TO THE MANAGER IN CHARGE AND HE CONFIRMS THAT IT IS KIA'S POLICY THAT THEY WILL NOT ADD OIL ANYMORE. SAYS HE CANNOT GIVE ME THE POLICY IN WRITING. I SAID I HAD AN OIL CHANGE WITH YOU ON 6/23/20 AND TODAY 8/3/20 MY CAR DOESN'T HAVE ANY OIL IN IT AND YOU WON'T LOOK AT IT? HE CONFIRMED HE WOULD NOT LOOK AT IT.
Additional Notes:
MID-DECEMBER I NOTICED MY CAR WAS SKIPPING AS I ACCELERATED. I CHECKED THE OIL AND THERE WAS NONE. I HAD JUST GOTTEN AN OIL CHANGE 10/26/19. I TAKE THE CAR IN 12/23/19. THEY DO ANOTHER OIL CHANGE AND TELL ME AS IT GETS LOW ON OIL TO BRING IT IN AND THEY WILL TRACK IT. WE DO THIS A FEW TIMES AND COVID HAPPENS. SO, I'M ADDING MY OWN OIL AND RESTART THE PROCESS 6/23/20. MY BF BRINGS THE CAR IN 7/31/20 AND THE MECHANIC STATES KIA WILL NO LONGER BE DOING OIL CONSUMPTION TESTS AND WOULD ONLY SEE THE CAR IF SOMETHING CATASTROPHIC OCCURS. THEN PLAINLY SAYS DO NOT ADD OIL AND LET IT BLOW IT UP. I RETURN 8/3/20 TO SPEAK TO THE MANAGER IN CHARGE AND HE CONFIRMS THAT IT IS KIA'S POLICY THAT THEY WILL NOT ADD OIL ANYMORE. SAYS HE CANNOT GIVE ME THE POLICY IN WRITING. I SAID I HAD AN OIL CHANGE WITH YOU ON 6/23/20 AND TODAY 8/3/20 MY CAR DOESN'T HAVE ANY OIL IN IT AND YOU WON'T LOOK AT IT? HE CONFIRMED HE WOULD NOT LOOK AT IT.
Mfg Campaign: 11343067
Recall Date: Aug 3, 2020
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS ON THE STREET DRIVING PULLING OUT IN TRAFFIC. WHEN I TRIED TO GIVE GAS CAR MADE IDLE SOUND BUT DID NOT MOVE. I WAS IN MIDDLE OF STREET. NOT FIRST TIME HAPPENING..ADVISED NALLY KIA DEALERSHIP. DID NOT HELP ME. *TR
Corrective Action:
I WAS ON THE STREET DRIVING PULLING OUT IN TRAFFIC. WHEN I TRIED TO GIVE GAS CAR MADE IDLE SOUND BUT DID NOT MOVE. I WAS IN MIDDLE OF STREET. NOT FIRST TIME HAPPENING..ADVISED NALLY KIA DEALERSHIP. DID NOT HELP ME. *TR
Additional Notes:
I WAS ON THE STREET DRIVING PULLING OUT IN TRAFFIC. WHEN I TRIED TO GIVE GAS CAR MADE IDLE SOUND BUT DID NOT MOVE. I WAS IN MIDDLE OF STREET. NOT FIRST TIME HAPPENING..ADVISED NALLY KIA DEALERSHIP. DID NOT HELP ME. *TR
Mfg Campaign: 11328680
Recall Date: Jun 13, 2020
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DRIVER SIDE HEADLIGHT LAMP LENS IS TURNING YELLOW, VERY DISTORTED. *TR
Corrective Action:
DRIVER SIDE HEADLIGHT LAMP LENS IS TURNING YELLOW, VERY DISTORTED. *TR
Additional Notes:
DRIVER SIDE HEADLIGHT LAMP LENS IS TURNING YELLOW, VERY DISTORTED. *TR
Mfg Campaign: 11325344
Recall Date: May 20, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE ACCELERATED ON ITS OWN CAUSING ACCIDENT & HEAD ON COLLISION TO A WALL. AIRBAGS WAS NOT DEPLOYED. I WAS PULLING UP THE DRIVEWAY GETTING READY TO PARK WHEN SUDDENLY THE CAR ACCELERATED ON ITS OWN WHICH LED TO CRASH THROUGH THE GARAGE DOOR & HIT A WALL. *TR
Corrective Action:
VEHICLE ACCELERATED ON ITS OWN CAUSING ACCIDENT & HEAD ON COLLISION TO A WALL. AIRBAGS WAS NOT DEPLOYED. I WAS PULLING UP THE DRIVEWAY GETTING READY TO PARK WHEN SUDDENLY THE CAR ACCELERATED ON ITS OWN WHICH LED TO CRASH THROUGH THE GARAGE DOOR & HIT A WALL. *TR
Additional Notes:
VEHICLE ACCELERATED ON ITS OWN CAUSING ACCIDENT & HEAD ON COLLISION TO A WALL. AIRBAGS WAS NOT DEPLOYED. I WAS PULLING UP THE DRIVEWAY GETTING READY TO PARK WHEN SUDDENLY THE CAR ACCELERATED ON ITS OWN WHICH LED TO CRASH THROUGH THE GARAGE DOOR & HIT A WALL. *TR
Mfg Campaign: 11324703
Recall Date: May 15, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
UPON PULLING UP TO THE DRIVEWAY TO GET READY TO PARK, VEHICLE SUDDENLY ACCELERATED ON ITS OWN LEADING TO CRASH THROUGH THE GARAGE DOOR & IMPACT TO THE WALL. AIRBAGS DID NOT DEPLOY. *TR
Corrective Action:
UPON PULLING UP TO THE DRIVEWAY TO GET READY TO PARK, VEHICLE SUDDENLY ACCELERATED ON ITS OWN LEADING TO CRASH THROUGH THE GARAGE DOOR & IMPACT TO THE WALL. AIRBAGS DID NOT DEPLOY. *TR
Additional Notes:
UPON PULLING UP TO THE DRIVEWAY TO GET READY TO PARK, VEHICLE SUDDENLY ACCELERATED ON ITS OWN LEADING TO CRASH THROUGH THE GARAGE DOOR & IMPACT TO THE WALL. AIRBAGS DID NOT DEPLOY. *TR
Mfg Campaign: 11324707
Recall Date: May 15, 2020
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
UPON PULLING UP TO THE DRIVEWAY TO GET READY TO PARK, VEHICLE SUDDENLY ACCELERATED ON ITS OWN LEADING TO CRASH THROUGH THE GARAGE DOOR & IMPACT TO THE WALL. AIRBAGS DID NOT DEPLOY. *TR
Corrective Action:
UPON PULLING UP TO THE DRIVEWAY TO GET READY TO PARK, VEHICLE SUDDENLY ACCELERATED ON ITS OWN LEADING TO CRASH THROUGH THE GARAGE DOOR & IMPACT TO THE WALL. AIRBAGS DID NOT DEPLOY. *TR
Additional Notes:
UPON PULLING UP TO THE DRIVEWAY TO GET READY TO PARK, VEHICLE SUDDENLY ACCELERATED ON ITS OWN LEADING TO CRASH THROUGH THE GARAGE DOOR & IMPACT TO THE WALL. AIRBAGS DID NOT DEPLOY. *TR
Mfg Campaign: 11324707
Recall Date: May 15, 2020
Kia America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Corrective Action:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Additional Notes:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Mfg Campaign: 11321777
Recall Date: Apr 21, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Corrective Action:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Additional Notes:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Mfg Campaign: 11321777
Recall Date: Apr 21, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Corrective Action:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Additional Notes:
2017 KIA SPORTAGE LOST ALL POWER AS I WAS DRIVING DOWN THE ROAD. NO POWER STEERING NO BRAKING NOTHING. SMOKE AND FUMES FILLED THE CAB OF SUV. ONCE I GOT OFF THE ROAD SMOKE WAS BOILING OUT OF HOOD OF CAR.
Mfg Campaign: 11321777
Recall Date: Apr 21, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE CAR CHECK ENGINE LIGHT COMES ON WHILE DRIVING. PUTTING THE CAR INTO LIMP MODE. VERY DANGEROUS IN TRAFFIC. LOW POWER. THE CAR HAS TO BE TOWED. THEY REPLACE A SINGLE WIRE UNDER THE HOOD EACH TIME.. HAPPENED 3 TIMES IN 1.5 YEARS. THEY ARE NOT FIXING THE CAR, JUST PUTTING A BAND AID ON IT ,AND KICKING THE CAN DOWN THE ROAD.
Corrective Action:
THE CAR CHECK ENGINE LIGHT COMES ON WHILE DRIVING. PUTTING THE CAR INTO LIMP MODE. VERY DANGEROUS IN TRAFFIC. LOW POWER. THE CAR HAS TO BE TOWED. THEY REPLACE A SINGLE WIRE UNDER THE HOOD EACH TIME.. HAPPENED 3 TIMES IN 1.5 YEARS. THEY ARE NOT FIXING THE CAR, JUST PUTTING A BAND AID ON IT ,AND KICKING THE CAN DOWN THE ROAD.
Additional Notes:
THE CAR CHECK ENGINE LIGHT COMES ON WHILE DRIVING. PUTTING THE CAR INTO LIMP MODE. VERY DANGEROUS IN TRAFFIC. LOW POWER. THE CAR HAS TO BE TOWED. THEY REPLACE A SINGLE WIRE UNDER THE HOOD EACH TIME.. HAPPENED 3 TIMES IN 1.5 YEARS. THEY ARE NOT FIXING THE CAR, JUST PUTTING A BAND AID ON IT ,AND KICKING THE CAN DOWN THE ROAD.
Mfg Campaign: 11320770
Recall Date: Apr 10, 2020
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR IS 3 YEARS OLD AND I AM NOT ABLE OPEN BOTH FRONT DOORS FROM OUTSIDE. IT IS MECHANICAL ISSUE WITH KIA QUALITY PRODUCT. SPECIALLY MY PASSENGER DOOR WAS NOT OPEN THAT OFTEN. THE ISSUE IS THAT AFTER LOCKING THE CAR AND THEN I TRY UNLOCK, THE DOOR IS UNLOCK BUT OUTSIDE HANDLE DO NOT OPEN THE DOOR. INSIDE HANDLE WORKS WITH NO PROBLEM. SINCE MY WARRANTY ENDED AT 60K, SO IT IS NOT COVER BUT I AM SURE MORE CARS HAVE THE SAME ISSUES AND SHOULD BE RECALL CREATED FOR THIS ISSUE,
Corrective Action:
MY CAR IS 3 YEARS OLD AND I AM NOT ABLE OPEN BOTH FRONT DOORS FROM OUTSIDE. IT IS MECHANICAL ISSUE WITH KIA QUALITY PRODUCT. SPECIALLY MY PASSENGER DOOR WAS NOT OPEN THAT OFTEN. THE ISSUE IS THAT AFTER LOCKING THE CAR AND THEN I TRY UNLOCK, THE DOOR IS UNLOCK BUT OUTSIDE HANDLE DO NOT OPEN THE DOOR. INSIDE HANDLE WORKS WITH NO PROBLEM. SINCE MY WARRANTY ENDED AT 60K, SO IT IS NOT COVER BUT I AM SURE MORE CARS HAVE THE SAME ISSUES AND SHOULD BE RECALL CREATED FOR THIS ISSUE,
Additional Notes:
MY CAR IS 3 YEARS OLD AND I AM NOT ABLE OPEN BOTH FRONT DOORS FROM OUTSIDE. IT IS MECHANICAL ISSUE WITH KIA QUALITY PRODUCT. SPECIALLY MY PASSENGER DOOR WAS NOT OPEN THAT OFTEN. THE ISSUE IS THAT AFTER LOCKING THE CAR AND THEN I TRY UNLOCK, THE DOOR IS UNLOCK BUT OUTSIDE HANDLE DO NOT OPEN THE DOOR. INSIDE HANDLE WORKS WITH NO PROBLEM. SINCE MY WARRANTY ENDED AT 60K, SO IT IS NOT COVER BUT I AM SURE MORE CARS HAVE THE SAME ISSUES AND SHOULD BE RECALL CREATED FOR THIS ISSUE,
Mfg Campaign: 11320115
Recall Date: Apr 3, 2020
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I HAD JUST STARTED THE CAR WHEN THE AIR BAG CAUTION LIGHT APPEARED ON THE DASHBOARD. TOOK THE VEHICLE TO DEALER FOR DIAGNOSTIC TO FIND OUT THE AIR BAG CONTROL MODULE WAS BAD AND NEEDED TO BE REPLACED. WHILE WAITING FOR SERVICE, MY HUSBAND WAS ASKED WHETHER WE HAD BEEN IN AN ACCIDENT AND HE TOLD THEM NO. WE PURCHASED THE CAR FROM THE DEALER CERTIFIED USED AND THERE WAS NO MENTION OF ANY ACCIDENTS PRIOR TO US PURCHASING IT. FAILURE TO REPLACE THE CONTROL UNIT WOULD HAVE RENDERED THE AIR BAG SYSTEM USELESS.
Corrective Action:
I HAD JUST STARTED THE CAR WHEN THE AIR BAG CAUTION LIGHT APPEARED ON THE DASHBOARD. TOOK THE VEHICLE TO DEALER FOR DIAGNOSTIC TO FIND OUT THE AIR BAG CONTROL MODULE WAS BAD AND NEEDED TO BE REPLACED. WHILE WAITING FOR SERVICE, MY HUSBAND WAS ASKED WHETHER WE HAD BEEN IN AN ACCIDENT AND HE TOLD THEM NO. WE PURCHASED THE CAR FROM THE DEALER CERTIFIED USED AND THERE WAS NO MENTION OF ANY ACCIDENTS PRIOR TO US PURCHASING IT. FAILURE TO REPLACE THE CONTROL UNIT WOULD HAVE RENDERED THE AIR BAG SYSTEM USELESS.
Additional Notes:
I HAD JUST STARTED THE CAR WHEN THE AIR BAG CAUTION LIGHT APPEARED ON THE DASHBOARD. TOOK THE VEHICLE TO DEALER FOR DIAGNOSTIC TO FIND OUT THE AIR BAG CONTROL MODULE WAS BAD AND NEEDED TO BE REPLACED. WHILE WAITING FOR SERVICE, MY HUSBAND WAS ASKED WHETHER WE HAD BEEN IN AN ACCIDENT AND HE TOLD THEM NO. WE PURCHASED THE CAR FROM THE DEALER CERTIFIED USED AND THERE WAS NO MENTION OF ANY ACCIDENTS PRIOR TO US PURCHASING IT. FAILURE TO REPLACE THE CONTROL UNIT WOULD HAVE RENDERED THE AIR BAG SYSTEM USELESS.
Mfg Campaign: 11317011
Recall Date: Mar 9, 2020
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Corrective Action:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Additional Notes:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Mfg Campaign: 11316603
Recall Date: Mar 6, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Corrective Action:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Additional Notes:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Mfg Campaign: 11316603
Recall Date: Mar 6, 2020
Kia America, Inc.
Defect Description:
PARKING BRAKE
Potential Consequences:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Corrective Action:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Additional Notes:
MY PARKING BRAKE NO LONGER SETS, IT JUST PUMPS AND NEVER LOCKS. SO I HOPE I DON'T HAVE TO PARK ON ANY HILLS FOR A WHILE. ALSO, MY HEATING AND AIR GOES WONKY SOMETIMES AND WON'T SHOW ME THE ACTUAL TEMP OR GIVE ME THE OPTION TO INCREASE OR DECREASE IN TEMP OR MODE UNLESS I PARK AND TURN THE ENGINE OFF, START IT AGAIN, THEN TURN OFF THE WHOLE COOLING OR HEATING SYSTEM AND THEN MESS WITH IT MORE. MY CAR IS ALSO OFTEN TIMES IN DRIVE, AND IT'LL REV UP FOR NO REASON TO THE RED LINE, THEN STALL AND COAST TO A STOP. I'VE BEEN LUCKY MY KIDS HAVE YET TO BE WITH ME WITH THIS HAPPENING AND IT'S BEEN ON BACK ROADS WITH LITTLE TRAFFIC. ALL THESE THINGS WHILE CAR IS IN DRIVE/MOTION, EXCEPT PARKING BRAKE, THAT IS OBVIOUSLY WHILE IN PARK THAT I'VE NOTICED.
Mfg Campaign: 11316603
Recall Date: Mar 6, 2020
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
KIA SPORTAGE 2017 BEGAN SHOWING EXCESSIVE OIL CONSUMPTION. IT WAS TAKEN TO THE LOCAL KIA SERVICE STATION. THE DEALER PERFORMED AN OIL CONSUMPTION TEST THAT SHOWED, TWICE, THAT THE VEHICLE CONSUMED ONE AND A HALF QUARTS OF OIL PER 1,000 MILES OF USE. IT WAS TAKEN FOR FURTHER ANALYSIS AFTER CONFIRMATION OF ADEQUATE OIL CHANGE SCHEDULE AND AT 39914 MILES. MOTOR WAS DISASSEMBLED AND AFTER MORE THAN 3 WEEKS, DIAGNOSIS IS UNCERTAIN. THIS PROBLEM MAY CAUSE MALFUNCTION OF INTERNAL PARTS AND THERE MAY BE A HIGH PROBABILITY OF SAFETY COMPROMISE ON PUBLIC HIGHWAYS.
Corrective Action:
KIA SPORTAGE 2017 BEGAN SHOWING EXCESSIVE OIL CONSUMPTION. IT WAS TAKEN TO THE LOCAL KIA SERVICE STATION. THE DEALER PERFORMED AN OIL CONSUMPTION TEST THAT SHOWED, TWICE, THAT THE VEHICLE CONSUMED ONE AND A HALF QUARTS OF OIL PER 1,000 MILES OF USE. IT WAS TAKEN FOR FURTHER ANALYSIS AFTER CONFIRMATION OF ADEQUATE OIL CHANGE SCHEDULE AND AT 39914 MILES. MOTOR WAS DISASSEMBLED AND AFTER MORE THAN 3 WEEKS, DIAGNOSIS IS UNCERTAIN. THIS PROBLEM MAY CAUSE MALFUNCTION OF INTERNAL PARTS AND THERE MAY BE A HIGH PROBABILITY OF SAFETY COMPROMISE ON PUBLIC HIGHWAYS.
Additional Notes:
KIA SPORTAGE 2017 BEGAN SHOWING EXCESSIVE OIL CONSUMPTION. IT WAS TAKEN TO THE LOCAL KIA SERVICE STATION. THE DEALER PERFORMED AN OIL CONSUMPTION TEST THAT SHOWED, TWICE, THAT THE VEHICLE CONSUMED ONE AND A HALF QUARTS OF OIL PER 1,000 MILES OF USE. IT WAS TAKEN FOR FURTHER ANALYSIS AFTER CONFIRMATION OF ADEQUATE OIL CHANGE SCHEDULE AND AT 39914 MILES. MOTOR WAS DISASSEMBLED AND AFTER MORE THAN 3 WEEKS, DIAGNOSIS IS UNCERTAIN. THIS PROBLEM MAY CAUSE MALFUNCTION OF INTERNAL PARTS AND THERE MAY BE A HIGH PROBABILITY OF SAFETY COMPROMISE ON PUBLIC HIGHWAYS.
Mfg Campaign: 11316463
Recall Date: Mar 5, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury