Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Consumer Complaints
182 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine has been consuming oil. When I brought it to the attention of the dealership the recommendation was to oil consumption test and also to clean the combustion chamber. On this car they lost a class action lawsuit for these engines consuming oil. They are using their faulty manufacturing processes to get more money out of consumers. The only way they said they would approve an engine replacement is to have the engine seize up while driving. This is unsafe for the driver and also for the other motorists. This would put the driver and other motorists at risk because the car can become uncontrollable and could cause an accident. The car has been inspected by a dealer multiple times and they said they would not replace it until the engine seizes. Also Kia corporate said the same thing even though they lost a class action lawsuit. The warning lights come on when the oil is low. Also check engine lights have been coming on for the oil issue. Kia should be replacing these faulty engines and the consumer should not have to pay for tests to be able to get the engine replaced that is under warranty.
Corrective Action:
The engine has been consuming oil. When I brought it to the attention of the dealership the recommendation was to oil consumption test and also to clean the combustion chamber. On this car they lost a class action lawsuit for these engines consuming oil. They are using their faulty manufacturing processes to get more money out of consumers. The only way they said they would approve an engine replacement is to have the engine seize up while driving. This is unsafe for the driver and also for the other motorists. This would put the driver and other motorists at risk because the car can become uncontrollable and could cause an accident. The car has been inspected by a dealer multiple times and they said they would not replace it until the engine seizes. Also Kia corporate said the same thing even though they lost a class action lawsuit. The warning lights come on when the oil is low. Also check engine lights have been coming on for the oil issue. Kia should be replacing these faulty engines and the consumer should not have to pay for tests to be able to get the engine replaced that is under warranty.
Additional Notes:
The engine has been consuming oil. When I brought it to the attention of the dealership the recommendation was to oil consumption test and also to clean the combustion chamber. On this car they lost a class action lawsuit for these engines consuming oil. They are using their faulty manufacturing processes to get more money out of consumers. The only way they said they would approve an engine replacement is to have the engine seize up while driving. This is unsafe for the driver and also for the other motorists. This would put the driver and other motorists at risk because the car can become uncontrollable and could cause an accident. The car has been inspected by a dealer multiple times and they said they would not replace it until the engine seizes. Also Kia corporate said the same thing even though they lost a class action lawsuit. The warning lights come on when the oil is low. Also check engine lights have been coming on for the oil issue. Kia should be replacing these faulty engines and the consumer should not have to pay for tests to be able to get the engine replaced that is under warranty.
Mfg Campaign: 11675201
Recall Date: Jul 21, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2018 Kia Sportage (VIN: [XXX] ) triggered a check engine light and entered limp mode. Diagnostic scan revealed DTC code P1326, which is associated with the Knock Sensor Detection System (KSDS) and often linked to engine bearing failure in many affected Kia models. This happened at approximately 120,000 miles while driving under normal conditions. The car now runs in reduced power mode, making it unsafe for highway use or commuting. I contacted my local dealership, who confirmed no recall or campaign was active, despite this being a widely known and reported safety defect in Kia’s 2.4L GDI engines. I am requesting NHTSA to investigate this issue further, as many Kia and Hyundai vehicles with this engine have experienced sudden failures due to this defect. Kia should extend warranty support or issue a recall to prevent dangerous engine shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2018 Kia Sportage (VIN: [XXX] ) triggered a check engine light and entered limp mode. Diagnostic scan revealed DTC code P1326, which is associated with the Knock Sensor Detection System (KSDS) and often linked to engine bearing failure in many affected Kia models. This happened at approximately 120,000 miles while driving under normal conditions. The car now runs in reduced power mode, making it unsafe for highway use or commuting. I contacted my local dealership, who confirmed no recall or campaign was active, despite this being a widely known and reported safety defect in Kia’s 2.4L GDI engines. I am requesting NHTSA to investigate this issue further, as many Kia and Hyundai vehicles with this engine have experienced sudden failures due to this defect. Kia should extend warranty support or issue a recall to prevent dangerous engine shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2018 Kia Sportage (VIN: [XXX] ) triggered a check engine light and entered limp mode. Diagnostic scan revealed DTC code P1326, which is associated with the Knock Sensor Detection System (KSDS) and often linked to engine bearing failure in many affected Kia models. This happened at approximately 120,000 miles while driving under normal conditions. The car now runs in reduced power mode, making it unsafe for highway use or commuting. I contacted my local dealership, who confirmed no recall or campaign was active, despite this being a widely known and reported safety defect in Kia’s 2.4L GDI engines. I am requesting NHTSA to investigate this issue further, as many Kia and Hyundai vehicles with this engine have experienced sudden failures due to this defect. Kia should extend warranty support or issue a recall to prevent dangerous engine shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671338
Recall Date: Jul 5, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption and the engine is part of a "silent" recall. I would like my engine to be replaced before it blows up and causes serious injury or death. I do regular oil changes and I can't keep adding oil daily. If they knew about this issue why wasn't there a mass recall to get this fixed.
Corrective Action:
Excessive oil consumption and the engine is part of a "silent" recall. I would like my engine to be replaced before it blows up and causes serious injury or death. I do regular oil changes and I can't keep adding oil daily. If they knew about this issue why wasn't there a mass recall to get this fixed.
Additional Notes:
Excessive oil consumption and the engine is part of a "silent" recall. I would like my engine to be replaced before it blows up and causes serious injury or death. I do regular oil changes and I can't keep adding oil daily. If they knew about this issue why wasn't there a mass recall to get this fixed.
Mfg Campaign: 11670456
Recall Date: Jul 1, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint peeling off side mirrors and rear spoiler
Corrective Action:
Paint peeling off side mirrors and rear spoiler
Additional Notes:
Paint peeling off side mirrors and rear spoiler
Mfg Campaign: 11669089
Recall Date: Jun 25, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was riding on the highway at about 65 mph and then the check engine light came on, the car slowed down and lost power. Now when I take off I have to barely mash the gas to pick up speed, if I mash the gas pedal hard it barely moves and it loses speed and power going up a hill. I took the car to two different part store and had a reader hooked up and it said the power powertrain control module needs a reprogramming.
Corrective Action:
I was riding on the highway at about 65 mph and then the check engine light came on, the car slowed down and lost power. Now when I take off I have to barely mash the gas to pick up speed, if I mash the gas pedal hard it barely moves and it loses speed and power going up a hill. I took the car to two different part store and had a reader hooked up and it said the power powertrain control module needs a reprogramming.
Additional Notes:
I was riding on the highway at about 65 mph and then the check engine light came on, the car slowed down and lost power. Now when I take off I have to barely mash the gas to pick up speed, if I mash the gas pedal hard it barely moves and it loses speed and power going up a hill. I took the car to two different part store and had a reader hooked up and it said the power powertrain control module needs a reprogramming.
Mfg Campaign: 11666999
Recall Date: Jun 15, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My oil drain pan has a crack in it valvoline gave me a paper for me to fill this out, I was here at valoline on 6/8 and then on 6/10 my brother inlae told me my car was leaking oil so I had to bring it back today 6/11 to find out why and that's what I was told it has to do with having a crack on the oil drain pan
Corrective Action:
My oil drain pan has a crack in it valvoline gave me a paper for me to fill this out, I was here at valoline on 6/8 and then on 6/10 my brother inlae told me my car was leaking oil so I had to bring it back today 6/11 to find out why and that's what I was told it has to do with having a crack on the oil drain pan
Additional Notes:
My oil drain pan has a crack in it valvoline gave me a paper for me to fill this out, I was here at valoline on 6/8 and then on 6/10 my brother inlae told me my car was leaking oil so I had to bring it back today 6/11 to find out why and that's what I was told it has to do with having a crack on the oil drain pan
Mfg Campaign: 11666299
Recall Date: Jun 11, 2025
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My check engine light has been on for some time . It will go off for a day and a half and then come back on . I was told by one garage that it was the catalytic converter. I have 99,339 miles on . It was tuned up and the light had gone off until the next day . Runs good and body is in great shape . I’m disappointed with this since it’s not covered ! And my lights are not working , the garage said it was a bad connection .
Corrective Action:
My check engine light has been on for some time . It will go off for a day and a half and then come back on . I was told by one garage that it was the catalytic converter. I have 99,339 miles on . It was tuned up and the light had gone off until the next day . Runs good and body is in great shape . I’m disappointed with this since it’s not covered ! And my lights are not working , the garage said it was a bad connection .
Additional Notes:
My check engine light has been on for some time . It will go off for a day and a half and then come back on . I was told by one garage that it was the catalytic converter. I have 99,339 miles on . It was tuned up and the light had gone off until the next day . Runs good and body is in great shape . I’m disappointed with this since it’s not covered ! And my lights are not working , the garage said it was a bad connection .
Mfg Campaign: 11664898
Recall Date: Jun 4, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My check engine light has been on for some time . It will go off for a day and a half and then come back on . I was told by one garage that it was the catalytic converter. I have 99,339 miles on . It was tuned up and the light had gone off until the next day . Runs good and body is in great shape . I’m disappointed with this since it’s not covered ! And my lights are not working , the garage said it was a bad connection .
Corrective Action:
My check engine light has been on for some time . It will go off for a day and a half and then come back on . I was told by one garage that it was the catalytic converter. I have 99,339 miles on . It was tuned up and the light had gone off until the next day . Runs good and body is in great shape . I’m disappointed with this since it’s not covered ! And my lights are not working , the garage said it was a bad connection .
Additional Notes:
My check engine light has been on for some time . It will go off for a day and a half and then come back on . I was told by one garage that it was the catalytic converter. I have 99,339 miles on . It was tuned up and the light had gone off until the next day . Runs good and body is in great shape . I’m disappointed with this since it’s not covered ! And my lights are not working , the garage said it was a bad connection .
Mfg Campaign: 11664898
Recall Date: Jun 4, 2025
Kia America, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owned a 2018 Kia Sportage. The contact stated that while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated to approximately 45 MPH, and the contact pulled over to the side of the road and the vehicle caught on fire. The contact and her daughter who was inside the vehicle was able to exit the vehicle safely. The contact stated that the fire had started under the hood of the vehicle and totally engulfed the entire vehicle. The Fire Department was contacted and arrived on the scene and extinguished the fire. A Fire Department report was filed. The contact and her daughter sustained smoke inhalation and sought medical assistance. The vehicle was towed and was deemed a total loss. The contact inquired about possible recalls on the vehicle and was informed that the VIN was included in NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the vehicle had not been repaired under the recall because the contact was unaware of the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
Corrective Action:
The contact owned a 2018 Kia Sportage. The contact stated that while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated to approximately 45 MPH, and the contact pulled over to the side of the road and the vehicle caught on fire. The contact and her daughter who was inside the vehicle was able to exit the vehicle safely. The contact stated that the fire had started under the hood of the vehicle and totally engulfed the entire vehicle. The Fire Department was contacted and arrived on the scene and extinguished the fire. A Fire Department report was filed. The contact and her daughter sustained smoke inhalation and sought medical assistance. The vehicle was towed and was deemed a total loss. The contact inquired about possible recalls on the vehicle and was informed that the VIN was included in NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the vehicle had not been repaired under the recall because the contact was unaware of the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
Additional Notes:
The contact owned a 2018 Kia Sportage. The contact stated that while driving at approximately 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle decelerated to approximately 45 MPH, and the contact pulled over to the side of the road and the vehicle caught on fire. The contact and her daughter who was inside the vehicle was able to exit the vehicle safely. The contact stated that the fire had started under the hood of the vehicle and totally engulfed the entire vehicle. The Fire Department was contacted and arrived on the scene and extinguished the fire. A Fire Department report was filed. The contact and her daughter sustained smoke inhalation and sought medical assistance. The vehicle was towed and was deemed a total loss. The contact inquired about possible recalls on the vehicle and was informed that the VIN was included in NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the vehicle had not been repaired under the recall because the contact was unaware of the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
Mfg Campaign: 11660415
Recall Date: May 12, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had an oil change done because my engine oil level was showing low on the dipstick. I had just had an oil change about 2 months prior so it was not due but I thought that maybe there was an oil leak . On the way to my mechanic shop the check engine light came on so I had them to check it out. There were no visible oil leaks and they said they oil was extremely low. They did the full oil change and told me to bring it back 200 miles later to see if there was any oil lost. 200 miles later the car was down an entire quart of oil. My mechanic suggested I call Kia to advise them of the engine oil consumption issue. His words. I called Kia and was advised to bring it into the dealership for a diagnostic and consumption test. I am bringing it tomorrow morning but I don't know what will happen after that. I see the recall for other models with this same issue but not for my model.
Corrective Action:
I had an oil change done because my engine oil level was showing low on the dipstick. I had just had an oil change about 2 months prior so it was not due but I thought that maybe there was an oil leak . On the way to my mechanic shop the check engine light came on so I had them to check it out. There were no visible oil leaks and they said they oil was extremely low. They did the full oil change and told me to bring it back 200 miles later to see if there was any oil lost. 200 miles later the car was down an entire quart of oil. My mechanic suggested I call Kia to advise them of the engine oil consumption issue. His words. I called Kia and was advised to bring it into the dealership for a diagnostic and consumption test. I am bringing it tomorrow morning but I don't know what will happen after that. I see the recall for other models with this same issue but not for my model.
Additional Notes:
I had an oil change done because my engine oil level was showing low on the dipstick. I had just had an oil change about 2 months prior so it was not due but I thought that maybe there was an oil leak . On the way to my mechanic shop the check engine light came on so I had them to check it out. There were no visible oil leaks and they said they oil was extremely low. They did the full oil change and told me to bring it back 200 miles later to see if there was any oil lost. 200 miles later the car was down an entire quart of oil. My mechanic suggested I call Kia to advise them of the engine oil consumption issue. His words. I called Kia and was advised to bring it into the dealership for a diagnostic and consumption test. I am bringing it tomorrow morning but I don't know what will happen after that. I see the recall for other models with this same issue but not for my model.
Mfg Campaign: 11660461
Recall Date: May 12, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I just found out by the jiffy lube manager where I go for my oil changes. That my Kia is involved in the oil consumption leak. I purchased it used and still making payments on the car. I have tried working this out with Kia and the dealership with no support or assistance in this matter, So frustrating when they know it’s an on going problem with their vehicles and the oil consumption leak. Really need help with this. I had two warranty on the car and the oil consumption leak is excluded from both. How convenient.
Corrective Action:
I just found out by the jiffy lube manager where I go for my oil changes. That my Kia is involved in the oil consumption leak. I purchased it used and still making payments on the car. I have tried working this out with Kia and the dealership with no support or assistance in this matter, So frustrating when they know it’s an on going problem with their vehicles and the oil consumption leak. Really need help with this. I had two warranty on the car and the oil consumption leak is excluded from both. How convenient.
Additional Notes:
I just found out by the jiffy lube manager where I go for my oil changes. That my Kia is involved in the oil consumption leak. I purchased it used and still making payments on the car. I have tried working this out with Kia and the dealership with no support or assistance in this matter, So frustrating when they know it’s an on going problem with their vehicles and the oil consumption leak. Really need help with this. I had two warranty on the car and the oil consumption leak is excluded from both. How convenient.
Mfg Campaign: 11653360
Recall Date: Apr 8, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11650881
Recall Date: Mar 26, 2025
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11650881
Recall Date: Mar 26, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted into first gear. While attempting to accelerate, the vehicle jerked and briefly lost motive power before slamming into gear. No warning light was illuminated. The contact stated that an abnormal burning odor was coming from under the hood and entered the vehicle through the A/C vents. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The thermostat and the electric switch on the driver’s side window were replaced. The contact stated that while driving uphill or going downhill, the RPM fluctuated, and the engine revved abnormally. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11650881
Recall Date: Mar 26, 2025
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated that upon having the vehicle serviced by an independent mobile mechanic, the contact was informed that the engine oil level was extremely low after a recent oil change. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to provide a specific diagnostic result for the failure; however, the contact was informed that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated that upon having the vehicle serviced by an independent mobile mechanic, the contact was informed that the engine oil level was extremely low after a recent oil change. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to provide a specific diagnostic result for the failure; however, the contact was informed that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated that upon having the vehicle serviced by an independent mobile mechanic, the contact was informed that the engine oil level was extremely low after a recent oil change. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to provide a specific diagnostic result for the failure; however, the contact was informed that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Mfg Campaign: 11649109
Recall Date: Mar 18, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am writing regarding the KIA recall #SC336. About 6 months ago I noticed my 2018 KIA Sportage w 139,000 started using a lil oil. Then 3 days ago it starting cutting out & ck engine light came on. I called mechanic & took it into his shop. He put a coder reader on it and it said, misfire on #2. He did a compression test and there was 0 pressure on #2 cylinder. He then took a camera and went down and there is a hole in #2 piston. He recommends a new engine. He had me call the KIA Customer Care # however, they basically told me the deadline for class action suit expired and I had no remedy with them. My car was not acting up at the end of said deadline so, why would I have filed a claim?! I seen this info on recall #SC336 as to oil consumption & no compression in '20-'23 Souls and Seltos. I have also seen several mechanics forums speaking about my year of Sportage with compression issues. I am a poor lady on disability and still owe $11,000 on this car w no extended warranty coverage. Is there anything I can do in order to get KIA to include my vehicle in an engine recall ? I have now obtained a loan for the $4,800 rebuilt engine I just purchased from Auto Zone! Thank you in advance for your attention to this matter.
Corrective Action:
I am writing regarding the KIA recall #SC336. About 6 months ago I noticed my 2018 KIA Sportage w 139,000 started using a lil oil. Then 3 days ago it starting cutting out & ck engine light came on. I called mechanic & took it into his shop. He put a coder reader on it and it said, misfire on #2. He did a compression test and there was 0 pressure on #2 cylinder. He then took a camera and went down and there is a hole in #2 piston. He recommends a new engine. He had me call the KIA Customer Care # however, they basically told me the deadline for class action suit expired and I had no remedy with them. My car was not acting up at the end of said deadline so, why would I have filed a claim?! I seen this info on recall #SC336 as to oil consumption & no compression in '20-'23 Souls and Seltos. I have also seen several mechanics forums speaking about my year of Sportage with compression issues. I am a poor lady on disability and still owe $11,000 on this car w no extended warranty coverage. Is there anything I can do in order to get KIA to include my vehicle in an engine recall ? I have now obtained a loan for the $4,800 rebuilt engine I just purchased from Auto Zone! Thank you in advance for your attention to this matter.
Additional Notes:
I am writing regarding the KIA recall #SC336. About 6 months ago I noticed my 2018 KIA Sportage w 139,000 started using a lil oil. Then 3 days ago it starting cutting out & ck engine light came on. I called mechanic & took it into his shop. He put a coder reader on it and it said, misfire on #2. He did a compression test and there was 0 pressure on #2 cylinder. He then took a camera and went down and there is a hole in #2 piston. He recommends a new engine. He had me call the KIA Customer Care # however, they basically told me the deadline for class action suit expired and I had no remedy with them. My car was not acting up at the end of said deadline so, why would I have filed a claim?! I seen this info on recall #SC336 as to oil consumption & no compression in '20-'23 Souls and Seltos. I have also seen several mechanics forums speaking about my year of Sportage with compression issues. I am a poor lady on disability and still owe $11,000 on this car w no extended warranty coverage. Is there anything I can do in order to get KIA to include my vehicle in an engine recall ? I have now obtained a loan for the $4,800 rebuilt engine I just purchased from Auto Zone! Thank you in advance for your attention to this matter.
Mfg Campaign: 11646712
Recall Date: Mar 6, 2025
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver power window regulator stopped working. It is available for inspection upon request. My safety is at risk because it can hinder my ability to exit the car in an emergency. In addition, it is exposing the car's interior and possibly interior electrical parts to the weather elements, and potentially leaving me vulnerable to theft or intrusion. The problem was intermittent at first, and I reported it to the dealer, but at that time of service, they were unable to reproduce the failure. The service department told me this is a fairly common problem with my model of car. The component has not been inspected by Kia, the police, insurance representatives, or others. The symptoms were intermittent at first prior to the total failure. The full failure happened at 101,500 miles, which is past the 100,000 mile warranty expiration.
Corrective Action:
Driver power window regulator stopped working. It is available for inspection upon request. My safety is at risk because it can hinder my ability to exit the car in an emergency. In addition, it is exposing the car's interior and possibly interior electrical parts to the weather elements, and potentially leaving me vulnerable to theft or intrusion. The problem was intermittent at first, and I reported it to the dealer, but at that time of service, they were unable to reproduce the failure. The service department told me this is a fairly common problem with my model of car. The component has not been inspected by Kia, the police, insurance representatives, or others. The symptoms were intermittent at first prior to the total failure. The full failure happened at 101,500 miles, which is past the 100,000 mile warranty expiration.
Additional Notes:
Driver power window regulator stopped working. It is available for inspection upon request. My safety is at risk because it can hinder my ability to exit the car in an emergency. In addition, it is exposing the car's interior and possibly interior electrical parts to the weather elements, and potentially leaving me vulnerable to theft or intrusion. The problem was intermittent at first, and I reported it to the dealer, but at that time of service, they were unable to reproduce the failure. The service department told me this is a fairly common problem with my model of car. The component has not been inspected by Kia, the police, insurance representatives, or others. The symptoms were intermittent at first prior to the total failure. The full failure happened at 101,500 miles, which is past the 100,000 mile warranty expiration.
Mfg Campaign: 11645908
Recall Date: Mar 3, 2025
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
Drivers seat reclines but gets sick in that position. You can toggle the control but sometimes it goes back into more of recline, and getting harder to get back up.
Corrective Action:
Drivers seat reclines but gets sick in that position. You can toggle the control but sometimes it goes back into more of recline, and getting harder to get back up.
Additional Notes:
Drivers seat reclines but gets sick in that position. You can toggle the control but sometimes it goes back into more of recline, and getting harder to get back up.
Mfg Campaign: 11644771
Recall Date: Feb 25, 2025
Kia America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the contact became aware that the driver's seat was inoperable. The contact stated that the driver's seat latch failed to function properly while attempting to adjust and move the seat forward. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the contact became aware that the driver's seat was inoperable. The contact stated that the driver's seat latch failed to function properly while attempting to adjust and move the seat forward. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated while driving at an undisclosed speed, the contact became aware that the driver's seat was inoperable. The contact stated that the driver's seat latch failed to function properly while attempting to adjust and move the seat forward. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Mfg Campaign: 11643955
Recall Date: Feb 20, 2025
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine failure due to oil composition leaking.
Corrective Action:
Engine failure due to oil composition leaking.
Additional Notes:
Engine failure due to oil composition leaking.
Mfg Campaign: 11637571
Recall Date: Jan 22, 2025
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