Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Consumer Complaints
182 ComplaintsKia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine failure due to oil composition leaking.
Corrective Action:
Engine failure due to oil composition leaking.
Additional Notes:
Engine failure due to oil composition leaking.
Mfg Campaign: 11637571
Recall Date: Jan 22, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sudden strong hot fire smell out of nowhere. Immediately looked at my C to H gauge. It was not on C yet not all the way on H. I immediately looked for smoke/fire from vehicles in front of me as I have seen semis and diesel trucks appear or actually on fire while traveling. No more than Iook I up and look back down at the gauge which was now over halfway now closer to H, smell was stronger and smoke seen seeping through my instrument dashboard and honestly I was having a brief moment where it didn't seem real (between military trauma and fear of burning up in a vehicle). I was right at a stoplight so very quickly smoke started to engulf my engine hood coming out of all sides and I felt it was about to explode as quick as the smell and clouds appeared. I took an immediate left turn and quickly pulled into the parking lot near and immediately got out and called 911. Someone seen it up in smoke and told me he thought it smelled like a fire. I informed him 911 was coming. Two fire engines showed up along with EMS & police along with about 3 non fire engine volunteers. As I turned the vehicle off immediately prior to 911, the smoke started to subside outside of the vehicle. A firefighter in charge informed it was a fire risk/hazard, do not turn on and to contact KIA right way to report...have towed. I have been informed there was huge amounts of oil loss at one time, engine leak concern involving an oil feed tube. I was informed by dealership that so much oil spilling out that a fire could have started if it did not. Firefighters showed sprayed oil to the back of the vehicle under hood that should not ever be there and recommended to not drive.
Corrective Action:
Sudden strong hot fire smell out of nowhere. Immediately looked at my C to H gauge. It was not on C yet not all the way on H. I immediately looked for smoke/fire from vehicles in front of me as I have seen semis and diesel trucks appear or actually on fire while traveling. No more than Iook I up and look back down at the gauge which was now over halfway now closer to H, smell was stronger and smoke seen seeping through my instrument dashboard and honestly I was having a brief moment where it didn't seem real (between military trauma and fear of burning up in a vehicle). I was right at a stoplight so very quickly smoke started to engulf my engine hood coming out of all sides and I felt it was about to explode as quick as the smell and clouds appeared. I took an immediate left turn and quickly pulled into the parking lot near and immediately got out and called 911. Someone seen it up in smoke and told me he thought it smelled like a fire. I informed him 911 was coming. Two fire engines showed up along with EMS & police along with about 3 non fire engine volunteers. As I turned the vehicle off immediately prior to 911, the smoke started to subside outside of the vehicle. A firefighter in charge informed it was a fire risk/hazard, do not turn on and to contact KIA right way to report...have towed. I have been informed there was huge amounts of oil loss at one time, engine leak concern involving an oil feed tube. I was informed by dealership that so much oil spilling out that a fire could have started if it did not. Firefighters showed sprayed oil to the back of the vehicle under hood that should not ever be there and recommended to not drive.
Additional Notes:
Sudden strong hot fire smell out of nowhere. Immediately looked at my C to H gauge. It was not on C yet not all the way on H. I immediately looked for smoke/fire from vehicles in front of me as I have seen semis and diesel trucks appear or actually on fire while traveling. No more than Iook I up and look back down at the gauge which was now over halfway now closer to H, smell was stronger and smoke seen seeping through my instrument dashboard and honestly I was having a brief moment where it didn't seem real (between military trauma and fear of burning up in a vehicle). I was right at a stoplight so very quickly smoke started to engulf my engine hood coming out of all sides and I felt it was about to explode as quick as the smell and clouds appeared. I took an immediate left turn and quickly pulled into the parking lot near and immediately got out and called 911. Someone seen it up in smoke and told me he thought it smelled like a fire. I informed him 911 was coming. Two fire engines showed up along with EMS & police along with about 3 non fire engine volunteers. As I turned the vehicle off immediately prior to 911, the smoke started to subside outside of the vehicle. A firefighter in charge informed it was a fire risk/hazard, do not turn on and to contact KIA right way to report...have towed. I have been informed there was huge amounts of oil loss at one time, engine leak concern involving an oil feed tube. I was informed by dealership that so much oil spilling out that a fire could have started if it did not. Firefighters showed sprayed oil to the back of the vehicle under hood that should not ever be there and recommended to not drive.
Mfg Campaign: 11636807
Recall Date: Jan 18, 2025
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I lost power and was sandwiched between semis and as I was going over one of the mountains, I went from 70 mph which was the speed limit at the time down to 45 to 50 I mean I couldn’t keep the speed. It was sudden with no warning and also had this happen on previous occasions which was reported to KIA. It caused road rage from drivers and also almost multiple accidents over time. I thought at one point I was going over the side of the mountain that didn't have guard rails due to sudden slow down and no where to go and semi behind me. Ended up with a new Waste Gate.
Corrective Action:
I lost power and was sandwiched between semis and as I was going over one of the mountains, I went from 70 mph which was the speed limit at the time down to 45 to 50 I mean I couldn’t keep the speed. It was sudden with no warning and also had this happen on previous occasions which was reported to KIA. It caused road rage from drivers and also almost multiple accidents over time. I thought at one point I was going over the side of the mountain that didn't have guard rails due to sudden slow down and no where to go and semi behind me. Ended up with a new Waste Gate.
Additional Notes:
I lost power and was sandwiched between semis and as I was going over one of the mountains, I went from 70 mph which was the speed limit at the time down to 45 to 50 I mean I couldn’t keep the speed. It was sudden with no warning and also had this happen on previous occasions which was reported to KIA. It caused road rage from drivers and also almost multiple accidents over time. I thought at one point I was going over the side of the mountain that didn't have guard rails due to sudden slow down and no where to go and semi behind me. Ended up with a new Waste Gate.
Mfg Campaign: 11636816
Recall Date: Jan 18, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
first time I had an issue was in August 2023, my check engine light came on, the car was losing power and sputtering. when I would start the car, it would literally sound like a truck. come to find out, the 3rd cylinder was misfiring due to the piston rings being worn and possibly the coils being faulty and an engine replacement was needed. after going back and forth with the dealer (they had my car for almost a month) the engine was finally replaced. fast forward to last week, it started happening again. same cylinder, same issue. now my car is back in the shop waiting for a new engine (#2). my thing is this....did they use a rebuilt engine, or maybe just fixed the old one and call it new. either way, there is no reason I should need a new engine this close to having it repaired. and judging by the complaints I have been reading, the engines on all 2018 Sportages need to be recalled.
Corrective Action:
first time I had an issue was in August 2023, my check engine light came on, the car was losing power and sputtering. when I would start the car, it would literally sound like a truck. come to find out, the 3rd cylinder was misfiring due to the piston rings being worn and possibly the coils being faulty and an engine replacement was needed. after going back and forth with the dealer (they had my car for almost a month) the engine was finally replaced. fast forward to last week, it started happening again. same cylinder, same issue. now my car is back in the shop waiting for a new engine (#2). my thing is this....did they use a rebuilt engine, or maybe just fixed the old one and call it new. either way, there is no reason I should need a new engine this close to having it repaired. and judging by the complaints I have been reading, the engines on all 2018 Sportages need to be recalled.
Additional Notes:
first time I had an issue was in August 2023, my check engine light came on, the car was losing power and sputtering. when I would start the car, it would literally sound like a truck. come to find out, the 3rd cylinder was misfiring due to the piston rings being worn and possibly the coils being faulty and an engine replacement was needed. after going back and forth with the dealer (they had my car for almost a month) the engine was finally replaced. fast forward to last week, it started happening again. same cylinder, same issue. now my car is back in the shop waiting for a new engine (#2). my thing is this....did they use a rebuilt engine, or maybe just fixed the old one and call it new. either way, there is no reason I should need a new engine this close to having it repaired. and judging by the complaints I have been reading, the engines on all 2018 Sportages need to be recalled.
Mfg Campaign: 11636387
Recall Date: Jan 16, 2025
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, he observed black smoke billowing from the engine compartment, after which the vehicle lost motive power, prompting him and his wife to evacuate the vehicle in the middle of the roadway. While attempting to retrieve important belongings from the vehicle, the contact stated that he heard what sounded to be an explosion within the engine compartment, causing him to fall backward and sprain his ankle. Moments later the front end of the vehicle was completely engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The vehicle was towed to a tow yard and needed a total loss by the contact insurance provider. A fire report was filed. A police report was filed, but no injuries were reported. The contact later transported himself to an appointment with his primary care physician after experiencing physiological symptoms consistent with a cardiovascular event and was treated for angina. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic); the VIN was included, but the vehicle had not been repaired. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to inspect the vehicle but stated that the inspection had yet to take place. The failure mileage was 55,000.
Corrective Action:
The contact owned a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, he observed black smoke billowing from the engine compartment, after which the vehicle lost motive power, prompting him and his wife to evacuate the vehicle in the middle of the roadway. While attempting to retrieve important belongings from the vehicle, the contact stated that he heard what sounded to be an explosion within the engine compartment, causing him to fall backward and sprain his ankle. Moments later the front end of the vehicle was completely engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The vehicle was towed to a tow yard and needed a total loss by the contact insurance provider. A fire report was filed. A police report was filed, but no injuries were reported. The contact later transported himself to an appointment with his primary care physician after experiencing physiological symptoms consistent with a cardiovascular event and was treated for angina. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic); the VIN was included, but the vehicle had not been repaired. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to inspect the vehicle but stated that the inspection had yet to take place. The failure mileage was 55,000.
Additional Notes:
The contact owned a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, he observed black smoke billowing from the engine compartment, after which the vehicle lost motive power, prompting him and his wife to evacuate the vehicle in the middle of the roadway. While attempting to retrieve important belongings from the vehicle, the contact stated that he heard what sounded to be an explosion within the engine compartment, causing him to fall backward and sprain his ankle. Moments later the front end of the vehicle was completely engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The vehicle was towed to a tow yard and needed a total loss by the contact insurance provider. A fire report was filed. A police report was filed, but no injuries were reported. The contact later transported himself to an appointment with his primary care physician after experiencing physiological symptoms consistent with a cardiovascular event and was treated for angina. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic); the VIN was included, but the vehicle had not been repaired. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to inspect the vehicle but stated that the inspection had yet to take place. The failure mileage was 55,000.
Mfg Campaign: 11626883
Recall Date: Nov 22, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Connecting rod bearing failure on 2018 Kia Sportage two months after having been to the Kia dealership for a knock sensor software update. (sensor update completed on 7/26/24 at Palm Springs Kia, RO# 6160694/1, engine failure occurred 9/23/24.) Upon doing research, I discovered that connecting rod bearing failure has been a recurrent issue over the years with Kia engines. I believe that my engine is also victim to this defect.
Corrective Action:
Connecting rod bearing failure on 2018 Kia Sportage two months after having been to the Kia dealership for a knock sensor software update. (sensor update completed on 7/26/24 at Palm Springs Kia, RO# 6160694/1, engine failure occurred 9/23/24.) Upon doing research, I discovered that connecting rod bearing failure has been a recurrent issue over the years with Kia engines. I believe that my engine is also victim to this defect.
Additional Notes:
Connecting rod bearing failure on 2018 Kia Sportage two months after having been to the Kia dealership for a knock sensor software update. (sensor update completed on 7/26/24 at Palm Springs Kia, RO# 6160694/1, engine failure occurred 9/23/24.) Upon doing research, I discovered that connecting rod bearing failure has been a recurrent issue over the years with Kia engines. I believe that my engine is also victim to this defect.
Mfg Campaign: 11618007
Recall Date: Oct 4, 2024
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wiring harness that goes to the battery and alternator had melted plastic, fried battery and alternator
Corrective Action:
Wiring harness that goes to the battery and alternator had melted plastic, fried battery and alternator
Additional Notes:
Wiring harness that goes to the battery and alternator had melted plastic, fried battery and alternator
Mfg Campaign: 11607745
Recall Date: Aug 10, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Code P0303. Took car to dealer for diagnosis, dealer recommended long engine block replacement due to bad pistons. Kia will not replace. Car has 68K miles on it. Called Kia and they will not even do a goodwill replacement. There is a history of engine failures on my same year and model car but not for this exact reason.
Corrective Action:
Code P0303. Took car to dealer for diagnosis, dealer recommended long engine block replacement due to bad pistons. Kia will not replace. Car has 68K miles on it. Called Kia and they will not even do a goodwill replacement. There is a history of engine failures on my same year and model car but not for this exact reason.
Additional Notes:
Code P0303. Took car to dealer for diagnosis, dealer recommended long engine block replacement due to bad pistons. Kia will not replace. Car has 68K miles on it. Called Kia and they will not even do a goodwill replacement. There is a history of engine failures on my same year and model car but not for this exact reason.
Mfg Campaign: 11606203
Recall Date: Aug 2, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated while driving at various speeds, the vehicle was shuddering. Additionally, the contact became aware that the engine oil level was low, and the dipstick was dry. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the piston rings and engine needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic where it was also diagnosed and determined that the piston rings and engine needing to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated while driving at various speeds, the vehicle was shuddering. Additionally, the contact became aware that the engine oil level was low, and the dipstick was dry. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the piston rings and engine needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic where it was also diagnosed and determined that the piston rings and engine needing to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated while driving at various speeds, the vehicle was shuddering. Additionally, the contact became aware that the engine oil level was low, and the dipstick was dry. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the piston rings and engine needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic where it was also diagnosed and determined that the piston rings and engine needing to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Mfg Campaign: 11594794
Recall Date: Jun 17, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At just over 120,000 miles the engine issues begain, # 4 cylinder misfiring, No compression # 4 cyl, would no longer Idel. The Dealer claimed the corrective action was to replace the engine. Are cars no longer expected to last past 100,000miles any more?
Corrective Action:
At just over 120,000 miles the engine issues begain, # 4 cylinder misfiring, No compression # 4 cyl, would no longer Idel. The Dealer claimed the corrective action was to replace the engine. Are cars no longer expected to last past 100,000miles any more?
Additional Notes:
At just over 120,000 miles the engine issues begain, # 4 cylinder misfiring, No compression # 4 cyl, would no longer Idel. The Dealer claimed the corrective action was to replace the engine. Are cars no longer expected to last past 100,000miles any more?
Mfg Campaign: 11590293
Recall Date: May 23, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions over two days, at various speeds, she observed a growing loud grinding and clicking noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and restarted. The contact stated that on the last occasion, while in reverse(R), the vehicle lost power and failed to reverse as intended. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions over two days, at various speeds, she observed a growing loud grinding and clicking noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and restarted. The contact stated that on the last occasion, while in reverse(R), the vehicle lost power and failed to reverse as intended. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions over two days, at various speeds, she observed a growing loud grinding and clicking noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and restarted. The contact stated that on the last occasion, while in reverse(R), the vehicle lost power and failed to reverse as intended. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11580879
Recall Date: Apr 3, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Corrective Action:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Additional Notes:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Mfg Campaign: 11580012
Recall Date: Mar 28, 2024
Kia America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Corrective Action:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Additional Notes:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Mfg Campaign: 11580012
Recall Date: Mar 28, 2024
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Corrective Action:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Additional Notes:
I bought a vehicle from a dealership in 2021. The dealership sold me a 2018 Kia Sportage. To their knowledge, they state they were unaware of any safety recalls. However, fast-forward to [XXX]. As I was entering a busy street (with my two young children in the car (both under the age of 5) and going up a hill, the oil light flashed once and then stayed on, I noticed the vehicle decelerating, as I tried to pull over, making way for vehicles to go around, all three (oil, battery and check engine) lights appear in my dashboard. After one failed attempt of restarting vehicle, I knew I needed to call a tow truck. Thankfully my mom wasn't too long to execute the rescue (it was about 32 outside). The vehicle was towed to the dealership I had purchased it from (NOT a certified Kia dealership mind you). I was told later on that day, that it was a good possibility my engine has blown. I was told the service technician had put over 3.5 qtrs. in order for it to register on the dipstick. I was also told they could replace said engine for a whopping $10,000. Which, the vehicle is only worth $2,000 more than the cost of the motor replacement. I decided to have the vehicle towed to a certified Kia dealership. Where, alas, the engine was in fact, blown. However, per the service manager, the blown engine was due to a recall (XXX) which was in effect as of 1/19/19 (before I bought said vehicle). Per the service manager a vehicle should not be sold with an active safety recall. I then relayed that information to the gentleman who said the vehicle and was told it was illegal for them to work on a vehicle that they are not certified to service (although I had the option for them to replace the engine). I then begin the battle of who is responsible. And ultimately told by the manager of dealership, 70% of the used vehicles they sell have active safety recalls that they do not fix. Nor do they send them to be serviced and checked by the appropriate personnel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Mfg Campaign: 11580012
Recall Date: Mar 28, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2018 Kia Sportage was burning oil - had to add oil every week. On [XXX] I was driving on the [XXX] and my check engine light came on and the car slowed down. I got to the shoulder this was early in the morning I searched for a dealership and there was one 1 mile away It was 6 am when I arrived to the dealership and had to wait until they opened. And went to DCH Kia and eventually told me it was a cylinder that was blown. Why? Honestly I feel like this may have been a “false” diagnosis since the oil was burning up. I had extended coverage but they said it didn’t qualify for any engine recall. I had to get my entire engine replaced and was out of my car for over a month. Which I’m assuming the cylinder blew because of the oils burning. This should never have happened. And is truly frustrating. Especially when I am a loyal Kia owner and have never had any problems like this before. I was completely overwhelmed with the amount I was charged and that I even had to replace my entire engine and having to get a rental car the entire time as well. I’m noticing from the other comments a lot of oil burning and engine trouble in my make and model. Fortunately I did not get hit on the freeway when my car decided to stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2018 Kia Sportage was burning oil - had to add oil every week. On [XXX] I was driving on the [XXX] and my check engine light came on and the car slowed down. I got to the shoulder this was early in the morning I searched for a dealership and there was one 1 mile away It was 6 am when I arrived to the dealership and had to wait until they opened. And went to DCH Kia and eventually told me it was a cylinder that was blown. Why? Honestly I feel like this may have been a “false” diagnosis since the oil was burning up. I had extended coverage but they said it didn’t qualify for any engine recall. I had to get my entire engine replaced and was out of my car for over a month. Which I’m assuming the cylinder blew because of the oils burning. This should never have happened. And is truly frustrating. Especially when I am a loyal Kia owner and have never had any problems like this before. I was completely overwhelmed with the amount I was charged and that I even had to replace my entire engine and having to get a rental car the entire time as well. I’m noticing from the other comments a lot of oil burning and engine trouble in my make and model. Fortunately I did not get hit on the freeway when my car decided to stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2018 Kia Sportage was burning oil - had to add oil every week. On [XXX] I was driving on the [XXX] and my check engine light came on and the car slowed down. I got to the shoulder this was early in the morning I searched for a dealership and there was one 1 mile away It was 6 am when I arrived to the dealership and had to wait until they opened. And went to DCH Kia and eventually told me it was a cylinder that was blown. Why? Honestly I feel like this may have been a “false” diagnosis since the oil was burning up. I had extended coverage but they said it didn’t qualify for any engine recall. I had to get my entire engine replaced and was out of my car for over a month. Which I’m assuming the cylinder blew because of the oils burning. This should never have happened. And is truly frustrating. Especially when I am a loyal Kia owner and have never had any problems like this before. I was completely overwhelmed with the amount I was charged and that I even had to replace my entire engine and having to get a rental car the entire time as well. I’m noticing from the other comments a lot of oil burning and engine trouble in my make and model. Fortunately I did not get hit on the freeway when my car decided to stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11574767
Recall Date: Feb 29, 2024
Kia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was in a collision and sandwiched in between cars severe front and back damage. No Air bags!
Corrective Action:
I was in a collision and sandwiched in between cars severe front and back damage. No Air bags!
Additional Notes:
I was in a collision and sandwiched in between cars severe front and back damage. No Air bags!
Mfg Campaign: 11569614
Recall Date: Feb 2, 2024
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When pressing brake during operation, a noise comes from underneath vehicle. The warning lights goes off but come back on while driving and stays on. Kia dealer stated it was the ABS module going bad. Kia dealer recently replaced engine block due to manufacturer defect and completed two recalls. Dealer advised this was a new problem.
Corrective Action:
When pressing brake during operation, a noise comes from underneath vehicle. The warning lights goes off but come back on while driving and stays on. Kia dealer stated it was the ABS module going bad. Kia dealer recently replaced engine block due to manufacturer defect and completed two recalls. Dealer advised this was a new problem.
Additional Notes:
When pressing brake during operation, a noise comes from underneath vehicle. The warning lights goes off but come back on while driving and stays on. Kia dealer stated it was the ABS module going bad. Kia dealer recently replaced engine block due to manufacturer defect and completed two recalls. Dealer advised this was a new problem.
Mfg Campaign: 11567272
Recall Date: Jan 23, 2024
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When pressing brake during operation, a noise comes from underneath vehicle. The warning lights goes off but come back on while driving and stays on. Kia dealer stated it was the ABS module going bad. Kia dealer recently replaced engine block due to manufacturer defect and completed two recalls. Dealer advised this was a new problem.
Corrective Action:
When pressing brake during operation, a noise comes from underneath vehicle. The warning lights goes off but come back on while driving and stays on. Kia dealer stated it was the ABS module going bad. Kia dealer recently replaced engine block due to manufacturer defect and completed two recalls. Dealer advised this was a new problem.
Additional Notes:
When pressing brake during operation, a noise comes from underneath vehicle. The warning lights goes off but come back on while driving and stays on. Kia dealer stated it was the ABS module going bad. Kia dealer recently replaced engine block due to manufacturer defect and completed two recalls. Dealer advised this was a new problem.
Mfg Campaign: 11567272
Recall Date: Jan 23, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The automobile began to burn oil excessively. The mechanic informed of an ongoing issue with Kia automobiles. Car taken to Kia. I was told nothing was wrong. Car continued to excessively burn oil requiring oil change at least every week. On January 7, while on the 15 freeway returning home the car slowed, then stopped. I had it towed to the Kia dealership. Yesterday
Corrective Action:
The automobile began to burn oil excessively. The mechanic informed of an ongoing issue with Kia automobiles. Car taken to Kia. I was told nothing was wrong. Car continued to excessively burn oil requiring oil change at least every week. On January 7, while on the 15 freeway returning home the car slowed, then stopped. I had it towed to the Kia dealership. Yesterday
Additional Notes:
The automobile began to burn oil excessively. The mechanic informed of an ongoing issue with Kia automobiles. Car taken to Kia. I was told nothing was wrong. Car continued to excessively burn oil requiring oil change at least every week. On January 7, while on the 15 freeway returning home the car slowed, then stopped. I had it towed to the Kia dealership. Yesterday
Mfg Campaign: 11566314
Recall Date: Jan 18, 2024
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle stopped running smoke was coming from engine . Won’t start back up
Corrective Action:
Vehicle stopped running smoke was coming from engine . Won’t start back up
Additional Notes:
Vehicle stopped running smoke was coming from engine . Won’t start back up
Mfg Campaign: 11565333
Recall Date: Jan 13, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury