Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Consumer Complaints
182 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Defective exterior rear passenger door handle came off completely when opening door.
Corrective Action:
Defective exterior rear passenger door handle came off completely when opening door.
Additional Notes:
Defective exterior rear passenger door handle came off completely when opening door.
Mfg Campaign: 11559605
Recall Date: Dec 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated that while driving 10 MPH, the vehicle was jerking and hesitating while driving. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence and then towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that there would be an reimbursement after legal matters were resolved. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated that while driving 10 MPH, the vehicle was jerking and hesitating while driving. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence and then towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that there would be an reimbursement after legal matters were resolved. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated that while driving 10 MPH, the vehicle was jerking and hesitating while driving. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence and then towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that there would be an reimbursement after legal matters were resolved. The failure mileage was unknown.
Mfg Campaign: 11555486
Recall Date: Nov 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated that while her son was driving approximately 65 MPH, the vehicle independently accelerated. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated that while her son was driving approximately 65 MPH, the vehicle independently accelerated. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated that while her son was driving approximately 65 MPH, the vehicle independently accelerated. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11552897
Recall Date: Oct 31, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated that while her son was driving approximately 65 MPH, the vehicle independently accelerated. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated that while her son was driving approximately 65 MPH, the vehicle independently accelerated. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated that while her son was driving approximately 65 MPH, the vehicle independently accelerated. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11552897
Recall Date: Oct 31, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil leakage and engine locked while on the highway. No acident. Tried to accelerate and it wouldn’t go. Engine is gone and won’t start
Corrective Action:
Oil leakage and engine locked while on the highway. No acident. Tried to accelerate and it wouldn’t go. Engine is gone and won’t start
Additional Notes:
Oil leakage and engine locked while on the highway. No acident. Tried to accelerate and it wouldn’t go. Engine is gone and won’t start
Mfg Campaign: 11550834
Recall Date: Oct 19, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown, my Kia has been burning oil there is no oil leak and I had to get my oil changed every 2k miles. Then one day it started shaking on the freeway making noise and I had to exit 30+ miles from my city found the closest Kia dealership I took it there and they said I don’t qualify for the engine recall because it is a cylinder my car is a 2018 it’s 5 years old! There is no reason it should be having problems like this. I have now been out of a car and with a rental for a month now not only do I have to pay to replace my entire engine I have to pay for a rental. Oil shouldn’t be burning up. I’ve never had this happen before. And when I googled it it is a common issue in Kia’s same with cylinder issues. Why would this be happening. Burning oils leads to destruction. Even though I am forced to have oils put in or go to a shop because there is little oil in my car by 1500miles when it should be able to go 5k miles I’m beyond frustrated.
Corrective Action:
Unknown, my Kia has been burning oil there is no oil leak and I had to get my oil changed every 2k miles. Then one day it started shaking on the freeway making noise and I had to exit 30+ miles from my city found the closest Kia dealership I took it there and they said I don’t qualify for the engine recall because it is a cylinder my car is a 2018 it’s 5 years old! There is no reason it should be having problems like this. I have now been out of a car and with a rental for a month now not only do I have to pay to replace my entire engine I have to pay for a rental. Oil shouldn’t be burning up. I’ve never had this happen before. And when I googled it it is a common issue in Kia’s same with cylinder issues. Why would this be happening. Burning oils leads to destruction. Even though I am forced to have oils put in or go to a shop because there is little oil in my car by 1500miles when it should be able to go 5k miles I’m beyond frustrated.
Additional Notes:
Unknown, my Kia has been burning oil there is no oil leak and I had to get my oil changed every 2k miles. Then one day it started shaking on the freeway making noise and I had to exit 30+ miles from my city found the closest Kia dealership I took it there and they said I don’t qualify for the engine recall because it is a cylinder my car is a 2018 it’s 5 years old! There is no reason it should be having problems like this. I have now been out of a car and with a rental for a month now not only do I have to pay to replace my entire engine I have to pay for a rental. Oil shouldn’t be burning up. I’ve never had this happen before. And when I googled it it is a common issue in Kia’s same with cylinder issues. Why would this be happening. Burning oils leads to destruction. Even though I am forced to have oils put in or go to a shop because there is little oil in my car by 1500miles when it should be able to go 5k miles I’m beyond frustrated.
Mfg Campaign: 11546154
Recall Date: Sep 23, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Breaks failed to ingage and caused me to hit the back of the vehicle in front of me.
Corrective Action:
Breaks failed to ingage and caused me to hit the back of the vehicle in front of me.
Additional Notes:
Breaks failed to ingage and caused me to hit the back of the vehicle in front of me.
Mfg Campaign: 11544861
Recall Date: Sep 16, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine seized with no warning. Oil was being consumed but dealership said this was normal. Then it seized up now being quoted for $12,500 for new long block. They said it was a freak thing that happened. Something made a hole in my radiator. This is all lies.
Corrective Action:
Engine seized with no warning. Oil was being consumed but dealership said this was normal. Then it seized up now being quoted for $12,500 for new long block. They said it was a freak thing that happened. Something made a hole in my radiator. This is all lies.
Additional Notes:
Engine seized with no warning. Oil was being consumed but dealership said this was normal. Then it seized up now being quoted for $12,500 for new long block. They said it was a freak thing that happened. Something made a hole in my radiator. This is all lies.
Mfg Campaign: 11539659
Recall Date: Aug 20, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driving down interstate, mid-morning, and my front sunroof imploded. VERY loud, like a bomb or gunshot. Shattered glass everywhere, all over myself and my car. I jerked, almost hitting a vehicle to my left. Correcting, and almost got hit by an 18 wheeler. Made it over, got off Interstate, was disoriented, ran a stop sign I think. Was the absolute worst sound.
Corrective Action:
Driving down interstate, mid-morning, and my front sunroof imploded. VERY loud, like a bomb or gunshot. Shattered glass everywhere, all over myself and my car. I jerked, almost hitting a vehicle to my left. Correcting, and almost got hit by an 18 wheeler. Made it over, got off Interstate, was disoriented, ran a stop sign I think. Was the absolute worst sound.
Additional Notes:
Driving down interstate, mid-morning, and my front sunroof imploded. VERY loud, like a bomb or gunshot. Shattered glass everywhere, all over myself and my car. I jerked, almost hitting a vehicle to my left. Correcting, and almost got hit by an 18 wheeler. Made it over, got off Interstate, was disoriented, ran a stop sign I think. Was the absolute worst sound.
Mfg Campaign: 11536965
Recall Date: Aug 7, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There wasn't an emissions control in my steering wheel. My car was stolen and was more than a total loss when it was found.
Corrective Action:
There wasn't an emissions control in my steering wheel. My car was stolen and was more than a total loss when it was found.
Additional Notes:
There wasn't an emissions control in my steering wheel. My car was stolen and was more than a total loss when it was found.
Mfg Campaign: 11536359
Recall Date: Aug 3, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am being told my 5 year old Kia Sportage is going to need a new engine. It does have 122k miles, but other than that, I have never had an issue. After reading complaints made by hundreds of other Kia Sportage owners it seems there is a common denominator. A car made with a defective engine. I have been to the mechanic two times, for a routine oil change and have been told there is no oil in my car, even though both times they have stated there are no leaks. I need a solution for this that doesn’t cost me 4-10k on a new engine. When this issues should have never been a thing.
Corrective Action:
I am being told my 5 year old Kia Sportage is going to need a new engine. It does have 122k miles, but other than that, I have never had an issue. After reading complaints made by hundreds of other Kia Sportage owners it seems there is a common denominator. A car made with a defective engine. I have been to the mechanic two times, for a routine oil change and have been told there is no oil in my car, even though both times they have stated there are no leaks. I need a solution for this that doesn’t cost me 4-10k on a new engine. When this issues should have never been a thing.
Additional Notes:
I am being told my 5 year old Kia Sportage is going to need a new engine. It does have 122k miles, but other than that, I have never had an issue. After reading complaints made by hundreds of other Kia Sportage owners it seems there is a common denominator. A car made with a defective engine. I have been to the mechanic two times, for a routine oil change and have been told there is no oil in my car, even though both times they have stated there are no leaks. I need a solution for this that doesn’t cost me 4-10k on a new engine. When this issues should have never been a thing.
Mfg Campaign: 11530553
Recall Date: Jul 5, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The tow hitch can apparently start a fire. I can not afford to rent a car & must use mine as I am disabled & have a mother with dementia, so I need my vehicle. Kia still has not resolved this issue. This recall has been open since September, 10 MONTHS! This is the THIRD recall for this vehicle, one has a current lawsuit.
Corrective Action:
The tow hitch can apparently start a fire. I can not afford to rent a car & must use mine as I am disabled & have a mother with dementia, so I need my vehicle. Kia still has not resolved this issue. This recall has been open since September, 10 MONTHS! This is the THIRD recall for this vehicle, one has a current lawsuit.
Additional Notes:
The tow hitch can apparently start a fire. I can not afford to rent a car & must use mine as I am disabled & have a mother with dementia, so I need my vehicle. Kia still has not resolved this issue. This recall has been open since September, 10 MONTHS! This is the THIRD recall for this vehicle, one has a current lawsuit.
Mfg Campaign: 11528829
Recall Date: Jun 26, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tow hitch can apparently start a fire. I can not afford to rent a car & must use mine as I am disabled & have a mother with dementia, so I need my vehicle. Kia still has not resolved this issue. This recall has been open since September, 10 MONTHS! This is the THIRD recall for this vehicle, one has a current lawsuit.
Corrective Action:
The tow hitch can apparently start a fire. I can not afford to rent a car & must use mine as I am disabled & have a mother with dementia, so I need my vehicle. Kia still has not resolved this issue. This recall has been open since September, 10 MONTHS! This is the THIRD recall for this vehicle, one has a current lawsuit.
Additional Notes:
The tow hitch can apparently start a fire. I can not afford to rent a car & must use mine as I am disabled & have a mother with dementia, so I need my vehicle. Kia still has not resolved this issue. This recall has been open since September, 10 MONTHS! This is the THIRD recall for this vehicle, one has a current lawsuit.
Mfg Campaign: 11528829
Recall Date: Jun 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The plugs for the engine cooling fan and wiring harness were damaged from overheating. No fuses blew, plugs were melted and wiring was discolored from overheating. Estimate for repair was: Parts (cooling fan assembly, and wiring harness)- $2430.19 plus tax, Labor 8hrs @ $175.00/hr- $1400, Total cost to replace the cooling fan and wiring harness- $3830.19 plus tax. Overheating of the wiring harness poses a significant risk of a short circuit and potential engine fire. The problem was identified by the Kia dealer. No warning lamps, blown fuses, or messages warning of the problem. we smelled smoke on a couple of occasions. Unable to afford the repairs, we traded the vehicle in at a Honda dealer.
Corrective Action:
The plugs for the engine cooling fan and wiring harness were damaged from overheating. No fuses blew, plugs were melted and wiring was discolored from overheating. Estimate for repair was: Parts (cooling fan assembly, and wiring harness)- $2430.19 plus tax, Labor 8hrs @ $175.00/hr- $1400, Total cost to replace the cooling fan and wiring harness- $3830.19 plus tax. Overheating of the wiring harness poses a significant risk of a short circuit and potential engine fire. The problem was identified by the Kia dealer. No warning lamps, blown fuses, or messages warning of the problem. we smelled smoke on a couple of occasions. Unable to afford the repairs, we traded the vehicle in at a Honda dealer.
Additional Notes:
The plugs for the engine cooling fan and wiring harness were damaged from overheating. No fuses blew, plugs were melted and wiring was discolored from overheating. Estimate for repair was: Parts (cooling fan assembly, and wiring harness)- $2430.19 plus tax, Labor 8hrs @ $175.00/hr- $1400, Total cost to replace the cooling fan and wiring harness- $3830.19 plus tax. Overheating of the wiring harness poses a significant risk of a short circuit and potential engine fire. The problem was identified by the Kia dealer. No warning lamps, blown fuses, or messages warning of the problem. we smelled smoke on a couple of occasions. Unable to afford the repairs, we traded the vehicle in at a Honda dealer.
Mfg Campaign: 11528190
Recall Date: Jun 21, 2023
Kia America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
UNKNOWN. A warning light on dash comes on. It stays on up to 20 minutes then goes out. There doesn't seem to be any trigger causing the problem. It does this everyday at ant speed.
Corrective Action:
UNKNOWN. A warning light on dash comes on. It stays on up to 20 minutes then goes out. There doesn't seem to be any trigger causing the problem. It does this everyday at ant speed.
Additional Notes:
UNKNOWN. A warning light on dash comes on. It stays on up to 20 minutes then goes out. There doesn't seem to be any trigger causing the problem. It does this everyday at ant speed.
Mfg Campaign: 11525186
Recall Date: Jun 3, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
With the cruise control set at highway speed (65pmh, etc) If you push the foot controlled parking brake it will not cancel the cruise control. The vehicle increases the acceleration to maximum and overrides the parking brake input. If using the parking brake in an emergency you would stomp on the parking (emergency brake) and not be able to slow down unless separately cancelling the cruise control.
Corrective Action:
With the cruise control set at highway speed (65pmh, etc) If you push the foot controlled parking brake it will not cancel the cruise control. The vehicle increases the acceleration to maximum and overrides the parking brake input. If using the parking brake in an emergency you would stomp on the parking (emergency brake) and not be able to slow down unless separately cancelling the cruise control.
Additional Notes:
With the cruise control set at highway speed (65pmh, etc) If you push the foot controlled parking brake it will not cancel the cruise control. The vehicle increases the acceleration to maximum and overrides the parking brake input. If using the parking brake in an emergency you would stomp on the parking (emergency brake) and not be able to slow down unless separately cancelling the cruise control.
Mfg Campaign: 11523371
Recall Date: May 23, 2023
Kia America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
With the cruise control set at highway speed (65pmh, etc) If you push the foot controlled parking brake it will not cancel the cruise control. The vehicle increases the acceleration to maximum and overrides the parking brake input. If using the parking brake in an emergency you would stomp on the parking (emergency brake) and not be able to slow down unless separately cancelling the cruise control.
Corrective Action:
With the cruise control set at highway speed (65pmh, etc) If you push the foot controlled parking brake it will not cancel the cruise control. The vehicle increases the acceleration to maximum and overrides the parking brake input. If using the parking brake in an emergency you would stomp on the parking (emergency brake) and not be able to slow down unless separately cancelling the cruise control.
Additional Notes:
With the cruise control set at highway speed (65pmh, etc) If you push the foot controlled parking brake it will not cancel the cruise control. The vehicle increases the acceleration to maximum and overrides the parking brake input. If using the parking brake in an emergency you would stomp on the parking (emergency brake) and not be able to slow down unless separately cancelling the cruise control.
Mfg Campaign: 11523371
Recall Date: May 23, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was unable to accelerate above 20 MPH. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that unknown engine repairs were needed. The repairs were completed; however, the mechanic then diagnosed that the driveshaft needed to be replaced. The contact was informed that the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,300. The VIN was not available.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was unable to accelerate above 20 MPH. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that unknown engine repairs were needed. The repairs were completed; however, the mechanic then diagnosed that the driveshaft needed to be replaced. The contact was informed that the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,300. The VIN was not available.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was unable to accelerate above 20 MPH. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that unknown engine repairs were needed. The repairs were completed; however, the mechanic then diagnosed that the driveshaft needed to be replaced. The contact was informed that the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,300. The VIN was not available.
Mfg Campaign: 11523287
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was unable to accelerate above 20 MPH. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that unknown engine repairs were needed. The repairs were completed; however, the mechanic then diagnosed that the driveshaft needed to be replaced. The contact was informed that the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,300. The VIN was not available.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was unable to accelerate above 20 MPH. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that unknown engine repairs were needed. The repairs were completed; however, the mechanic then diagnosed that the driveshaft needed to be replaced. The contact was informed that the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,300. The VIN was not available.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle stalled and was unable to accelerate above 20 MPH. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that unknown engine repairs were needed. The repairs were completed; however, the mechanic then diagnosed that the driveshaft needed to be replaced. The contact was informed that the warranty had expired. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,300. The VIN was not available.
Mfg Campaign: 11523287
Recall Date: May 22, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2018 Kia Sportage. The contact stated that the vehicle was stolen while parked in front of her residence. The contact stated that the vehicle was previously taken to a dealer and the Anti-Theft Logic and Sticker Upgrade per NHTSA ID Number: 10233650 (Electrical System) was performed. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Corrective Action:
The contact owned a 2018 Kia Sportage. The contact stated that the vehicle was stolen while parked in front of her residence. The contact stated that the vehicle was previously taken to a dealer and the Anti-Theft Logic and Sticker Upgrade per NHTSA ID Number: 10233650 (Electrical System) was performed. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Additional Notes:
The contact owned a 2018 Kia Sportage. The contact stated that the vehicle was stolen while parked in front of her residence. The contact stated that the vehicle was previously taken to a dealer and the Anti-Theft Logic and Sticker Upgrade per NHTSA ID Number: 10233650 (Electrical System) was performed. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Mfg Campaign: 11520066
Recall Date: May 2, 2023
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