Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC249
Recall Date: Sep 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC206
Recall Date: Mar 4, 2021
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC172
Recall Date: Dec 19, 2018
Consumer Complaints
182 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While the 2018 Kia Sportage is in drive proceeding forward I have noticed on numerous occasions the transmission just dies out. When stepping on the gas, you can hear the engine rev but for a few seconds, there is no reaction by the transmission and the vehicle doesn't increase in speed; the vehicle just coasts. This occurs intermittently. While on highway travel this possesses a danger as other vehicles can approach your vehicle quickly and they might not notice you're having a mechanical malfunction. I tried to make appointments with the KIA dealership. The vehicle is a 2018 and has 25,000 miles. They threaten me with big bills if the vehicle is not covered under warranty. I finally made the appointment and when I dropped the vehicle off they said it would take more than a week to diagnose the vehicle. There are no warning lamps, bells, buzzers, or any notice being given to the driver that a mechanical malfunction is occurring.
Corrective Action:
While the 2018 Kia Sportage is in drive proceeding forward I have noticed on numerous occasions the transmission just dies out. When stepping on the gas, you can hear the engine rev but for a few seconds, there is no reaction by the transmission and the vehicle doesn't increase in speed; the vehicle just coasts. This occurs intermittently. While on highway travel this possesses a danger as other vehicles can approach your vehicle quickly and they might not notice you're having a mechanical malfunction. I tried to make appointments with the KIA dealership. The vehicle is a 2018 and has 25,000 miles. They threaten me with big bills if the vehicle is not covered under warranty. I finally made the appointment and when I dropped the vehicle off they said it would take more than a week to diagnose the vehicle. There are no warning lamps, bells, buzzers, or any notice being given to the driver that a mechanical malfunction is occurring.
Additional Notes:
While the 2018 Kia Sportage is in drive proceeding forward I have noticed on numerous occasions the transmission just dies out. When stepping on the gas, you can hear the engine rev but for a few seconds, there is no reaction by the transmission and the vehicle doesn't increase in speed; the vehicle just coasts. This occurs intermittently. While on highway travel this possesses a danger as other vehicles can approach your vehicle quickly and they might not notice you're having a mechanical malfunction. I tried to make appointments with the KIA dealership. The vehicle is a 2018 and has 25,000 miles. They threaten me with big bills if the vehicle is not covered under warranty. I finally made the appointment and when I dropped the vehicle off they said it would take more than a week to diagnose the vehicle. There are no warning lamps, bells, buzzers, or any notice being given to the driver that a mechanical malfunction is occurring.
Mfg Campaign: 11486473
Recall Date: Sep 26, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracking for no reason. No chips to signify it was hit. Noticed a zigzag on Friday 9/23 approximately 12" and this evening 9/24 has gone laterally an additional 6-8"
Corrective Action:
Windshield cracking for no reason. No chips to signify it was hit. Noticed a zigzag on Friday 9/23 approximately 12" and this evening 9/24 has gone laterally an additional 6-8"
Additional Notes:
Windshield cracking for no reason. No chips to signify it was hit. Noticed a zigzag on Friday 9/23 approximately 12" and this evening 9/24 has gone laterally an additional 6-8"
Mfg Campaign: 11486222
Recall Date: Sep 24, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
9/15 car goes in limp mode on expressway. Get to towed to dealership. Get the car back on 9/17. Only make it about 20 miles, and the same thing happens again. I’m able to make it back to the dealership the same day. On my way home. Pick up the car on 9/19. Happens again on 9/20. Now I am being told I need a full engine replacement. The dealership has no loaners to give out. They are expecting me to pay for a rental in hopes of getting reimbursed. I am a single mom. I work in sales and drive in my territory every single day I do not have the money to put out for the rental and now after researching, it could be months before I get the car back.
Corrective Action:
9/15 car goes in limp mode on expressway. Get to towed to dealership. Get the car back on 9/17. Only make it about 20 miles, and the same thing happens again. I’m able to make it back to the dealership the same day. On my way home. Pick up the car on 9/19. Happens again on 9/20. Now I am being told I need a full engine replacement. The dealership has no loaners to give out. They are expecting me to pay for a rental in hopes of getting reimbursed. I am a single mom. I work in sales and drive in my territory every single day I do not have the money to put out for the rental and now after researching, it could be months before I get the car back.
Additional Notes:
9/15 car goes in limp mode on expressway. Get to towed to dealership. Get the car back on 9/17. Only make it about 20 miles, and the same thing happens again. I’m able to make it back to the dealership the same day. On my way home. Pick up the car on 9/19. Happens again on 9/20. Now I am being told I need a full engine replacement. The dealership has no loaners to give out. They are expecting me to pay for a rental in hopes of getting reimbursed. I am a single mom. I work in sales and drive in my territory every single day I do not have the money to put out for the rental and now after researching, it could be months before I get the car back.
Mfg Campaign: 11485589
Recall Date: Sep 21, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving and the car and it just stopped. The oil light and engine light came on and now it’s making a clicking noise, now. I am not driving the car but I was told that my car had no oil in it and investigation was conducted by a shop that confirmed that the last oil change was conducted as expected, on July 30, 2022. A professional mechanic advised me to contact you all and inform you all of what happen and that you all have made consumers aware of the possible issues that could occur and actually happened.
Corrective Action:
I was driving and the car and it just stopped. The oil light and engine light came on and now it’s making a clicking noise, now. I am not driving the car but I was told that my car had no oil in it and investigation was conducted by a shop that confirmed that the last oil change was conducted as expected, on July 30, 2022. A professional mechanic advised me to contact you all and inform you all of what happen and that you all have made consumers aware of the possible issues that could occur and actually happened.
Additional Notes:
I was driving and the car and it just stopped. The oil light and engine light came on and now it’s making a clicking noise, now. I am not driving the car but I was told that my car had no oil in it and investigation was conducted by a shop that confirmed that the last oil change was conducted as expected, on July 30, 2022. A professional mechanic advised me to contact you all and inform you all of what happen and that you all have made consumers aware of the possible issues that could occur and actually happened.
Mfg Campaign: 11480201
Recall Date: Aug 19, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on. I had the code diagnosis done and it came back P200A. When I try to accelerate, my car will not accelerate up hills or on the interstate. I’ve noticed this happening occasionally before the check engine light came on but the car wouldn’t do it when I took it to the dealer when it was still under warranty and since the check engine light wasn’t on at the time, they said there was nothing they could do. I’ve also noticed on occasion the car dashboard and radio will randomly flash when I am driving.
Corrective Action:
My check engine light came on. I had the code diagnosis done and it came back P200A. When I try to accelerate, my car will not accelerate up hills or on the interstate. I’ve noticed this happening occasionally before the check engine light came on but the car wouldn’t do it when I took it to the dealer when it was still under warranty and since the check engine light wasn’t on at the time, they said there was nothing they could do. I’ve also noticed on occasion the car dashboard and radio will randomly flash when I am driving.
Additional Notes:
My check engine light came on. I had the code diagnosis done and it came back P200A. When I try to accelerate, my car will not accelerate up hills or on the interstate. I’ve noticed this happening occasionally before the check engine light came on but the car wouldn’t do it when I took it to the dealer when it was still under warranty and since the check engine light wasn’t on at the time, they said there was nothing they could do. I’ve also noticed on occasion the car dashboard and radio will randomly flash when I am driving.
Mfg Campaign: 11479078
Recall Date: Aug 12, 2022
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system keeps on shortening out the brake lights.
Corrective Action:
Electrical system keeps on shortening out the brake lights.
Additional Notes:
Electrical system keeps on shortening out the brake lights.
Mfg Campaign: 11477446
Recall Date: Aug 3, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
White pearl paint chipping off on front bumper and hood.
Corrective Action:
White pearl paint chipping off on front bumper and hood.
Additional Notes:
White pearl paint chipping off on front bumper and hood.
Mfg Campaign: 11475094
Recall Date: Jul 21, 2022
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving on the freeway when the glass on the driver side passenger door suddenlty shattered into little pieces. The only portion of the window that remains is a small part on the bottom edge. The window was not hit with an object. The window was intact prior to this happening (no problem with the door either).
Corrective Action:
Driving on the freeway when the glass on the driver side passenger door suddenlty shattered into little pieces. The only portion of the window that remains is a small part on the bottom edge. The window was not hit with an object. The window was intact prior to this happening (no problem with the door either).
Additional Notes:
Driving on the freeway when the glass on the driver side passenger door suddenlty shattered into little pieces. The only portion of the window that remains is a small part on the bottom edge. The window was not hit with an object. The window was intact prior to this happening (no problem with the door either).
Mfg Campaign: 11475018
Recall Date: Jul 20, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car engine failed due to extreme oil consumption. It ran out of oil completely after 2K miles from my last synthetic oil change and damaged my 3rd cylinder. I have maintained the car perfectly and done all recommended repairs. My car only has 66K miles and already needs a new engine.
Corrective Action:
My car engine failed due to extreme oil consumption. It ran out of oil completely after 2K miles from my last synthetic oil change and damaged my 3rd cylinder. I have maintained the car perfectly and done all recommended repairs. My car only has 66K miles and already needs a new engine.
Additional Notes:
My car engine failed due to extreme oil consumption. It ran out of oil completely after 2K miles from my last synthetic oil change and damaged my 3rd cylinder. I have maintained the car perfectly and done all recommended repairs. My car only has 66K miles and already needs a new engine.
Mfg Campaign: 11474758
Recall Date: Jul 19, 2022
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The clear coat on my 2018 KIA sportage has started to peel on side mirrors and roof.
Corrective Action:
The clear coat on my 2018 KIA sportage has started to peel on side mirrors and roof.
Additional Notes:
The clear coat on my 2018 KIA sportage has started to peel on side mirrors and roof.
Mfg Campaign: 11473015
Recall Date: Jul 9, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Kia motors is at it again, my Disabled Husband took car in twice to Dealer, who is licensed to sell and fix your vehicles , promised loaner car, on fixed income, fighting Cancer, see attached documents, emails from KIA, been going on 7 years, first Soul now Sportage. COURTESY KIA OF BRANDON , months BACK came to our home and allegedly did the LATEST RECALL ON FUSES, thought that was done, Courtesy KIA of Brandon told my husband NO OUTSTANDING recalls, now KIA writes and states needs to be done? Who is keeping records. We had kids put on couple years ago, then car went into limp mode almost got my husband killed. Kia had our car towed, brought loaner. WE CANNOT afford rental. That was halfway repair with ext on wiring harness???, now lights on dash going on and off. See attached, KIA could care less and now, we were lied to? The person they sent didn't repair the Fuses? Kia paid the Government a fortune in fines but the Defective car owners are always in danger and always getting the run around. [XXX], Mr. [XXX], plz excuse spelling. Even [XXX] from Safety Organization says these cars need to be off the road. Our car is malfunctioning, and we were blatantly lied to is RECALL ON FUSES? REPAIR. SENATOR [XXX] HELPED WITH THIS, we need someone to step up. [XXX] and [XXX], see all documents going back to 2015. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Kia motors is at it again, my Disabled Husband took car in twice to Dealer, who is licensed to sell and fix your vehicles , promised loaner car, on fixed income, fighting Cancer, see attached documents, emails from KIA, been going on 7 years, first Soul now Sportage. COURTESY KIA OF BRANDON , months BACK came to our home and allegedly did the LATEST RECALL ON FUSES, thought that was done, Courtesy KIA of Brandon told my husband NO OUTSTANDING recalls, now KIA writes and states needs to be done? Who is keeping records. We had kids put on couple years ago, then car went into limp mode almost got my husband killed. Kia had our car towed, brought loaner. WE CANNOT afford rental. That was halfway repair with ext on wiring harness???, now lights on dash going on and off. See attached, KIA could care less and now, we were lied to? The person they sent didn't repair the Fuses? Kia paid the Government a fortune in fines but the Defective car owners are always in danger and always getting the run around. [XXX], Mr. [XXX], plz excuse spelling. Even [XXX] from Safety Organization says these cars need to be off the road. Our car is malfunctioning, and we were blatantly lied to is RECALL ON FUSES? REPAIR. SENATOR [XXX] HELPED WITH THIS, we need someone to step up. [XXX] and [XXX], see all documents going back to 2015. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Kia motors is at it again, my Disabled Husband took car in twice to Dealer, who is licensed to sell and fix your vehicles , promised loaner car, on fixed income, fighting Cancer, see attached documents, emails from KIA, been going on 7 years, first Soul now Sportage. COURTESY KIA OF BRANDON , months BACK came to our home and allegedly did the LATEST RECALL ON FUSES, thought that was done, Courtesy KIA of Brandon told my husband NO OUTSTANDING recalls, now KIA writes and states needs to be done? Who is keeping records. We had kids put on couple years ago, then car went into limp mode almost got my husband killed. Kia had our car towed, brought loaner. WE CANNOT afford rental. That was halfway repair with ext on wiring harness???, now lights on dash going on and off. See attached, KIA could care less and now, we were lied to? The person they sent didn't repair the Fuses? Kia paid the Government a fortune in fines but the Defective car owners are always in danger and always getting the run around. [XXX], Mr. [XXX], plz excuse spelling. Even [XXX] from Safety Organization says these cars need to be off the road. Our car is malfunctioning, and we were blatantly lied to is RECALL ON FUSES? REPAIR. SENATOR [XXX] HELPED WITH THIS, we need someone to step up. [XXX] and [XXX], see all documents going back to 2015. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11469707
Recall Date: Jun 17, 2022
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
This Kia Sportage's alarm system does not go off when the passenger front window is broken. My car was broken into and the youth stripped the steering column and was able to start my car without needing the key nor having the key within the vehicle. This is a security issue and allows the vehicles to be easily stolen. These safety issues should be address and fixed immediately by Kia. The federal government should also hold Kia responsible for the spike in stolen vehicles across the U.S. seeing they know about the issue but have done nothing to fix it. The vehicle was then crashed and left running by the youth. I have included the estimate from Progressive to get it fixed.
Corrective Action:
This Kia Sportage's alarm system does not go off when the passenger front window is broken. My car was broken into and the youth stripped the steering column and was able to start my car without needing the key nor having the key within the vehicle. This is a security issue and allows the vehicles to be easily stolen. These safety issues should be address and fixed immediately by Kia. The federal government should also hold Kia responsible for the spike in stolen vehicles across the U.S. seeing they know about the issue but have done nothing to fix it. The vehicle was then crashed and left running by the youth. I have included the estimate from Progressive to get it fixed.
Additional Notes:
This Kia Sportage's alarm system does not go off when the passenger front window is broken. My car was broken into and the youth stripped the steering column and was able to start my car without needing the key nor having the key within the vehicle. This is a security issue and allows the vehicles to be easily stolen. These safety issues should be address and fixed immediately by Kia. The federal government should also hold Kia responsible for the spike in stolen vehicles across the U.S. seeing they know about the issue but have done nothing to fix it. The vehicle was then crashed and left running by the youth. I have included the estimate from Progressive to get it fixed.
Mfg Campaign: 11449031
Recall Date: Jan 26, 2022
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This Kia Sportage's alarm system does not go off when the passenger front window is broken. My car was broken into and the youth stripped the steering column and was able to start my car without needing the key nor having the key within the vehicle. This is a security issue and allows the vehicles to be easily stolen. These safety issues should be address and fixed immediately by Kia. The federal government should also hold Kia responsible for the spike in stolen vehicles across the U.S. seeing they know about the issue but have done nothing to fix it. The vehicle was then crashed and left running by the youth. I have included the estimate from Progressive to get it fixed.
Corrective Action:
This Kia Sportage's alarm system does not go off when the passenger front window is broken. My car was broken into and the youth stripped the steering column and was able to start my car without needing the key nor having the key within the vehicle. This is a security issue and allows the vehicles to be easily stolen. These safety issues should be address and fixed immediately by Kia. The federal government should also hold Kia responsible for the spike in stolen vehicles across the U.S. seeing they know about the issue but have done nothing to fix it. The vehicle was then crashed and left running by the youth. I have included the estimate from Progressive to get it fixed.
Additional Notes:
This Kia Sportage's alarm system does not go off when the passenger front window is broken. My car was broken into and the youth stripped the steering column and was able to start my car without needing the key nor having the key within the vehicle. This is a security issue and allows the vehicles to be easily stolen. These safety issues should be address and fixed immediately by Kia. The federal government should also hold Kia responsible for the spike in stolen vehicles across the U.S. seeing they know about the issue but have done nothing to fix it. The vehicle was then crashed and left running by the youth. I have included the estimate from Progressive to get it fixed.
Mfg Campaign: 11449031
Recall Date: Jan 26, 2022
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated that while driving a knocking noise was suddenly present coming from the engine and warning messages were present on the dashboard display before the vehicle stalled. Later while attempting the start the engine a burning odor and smoke were present coming from the engine compartment. The engine was turned off and the smoke dissipated. The cause of the failures was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 86,000.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated that while driving a knocking noise was suddenly present coming from the engine and warning messages were present on the dashboard display before the vehicle stalled. Later while attempting the start the engine a burning odor and smoke were present coming from the engine compartment. The engine was turned off and the smoke dissipated. The cause of the failures was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 86,000.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated that while driving a knocking noise was suddenly present coming from the engine and warning messages were present on the dashboard display before the vehicle stalled. Later while attempting the start the engine a burning odor and smoke were present coming from the engine compartment. The engine was turned off and the smoke dissipated. The cause of the failures was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 86,000.
Mfg Campaign: 11448676
Recall Date: Jan 24, 2022
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Intermittently, the car’s transmission slips out of gear completely, around 30-40 MPH. It gets back into gear after a few seconds. At times, it has presented a safety risk especially when attempting to merge on a highway in a short merge lane. When the slipping occurs in this situation, the car no longer accelerates and merging into traffic becomes very problematic and increases the risk of a rear end collision, putting me and my passengers at risk as well as a risk to others The problem has not been reproduced or confirmed by the dealer. It started occurring immediately after I purchased the car used while still under the manufacturers warranty. Because the dealer service department could not replicate the issue, no further attempt to diagnose the issue has been conducted, such as a transmission tear down. I’ve taken it to the dealer at least 3 times for this issue and have documentation. I elevated the issue to the manufacturer but they have offered no solution to the issue because it cannot be replicated by the dealer and there is no recall or other service issue with the model. Melissa from the KIA Escalation Department contacted me today offered no resolution to the matter. There were no warning lamps or other messages which indicated a problem. The Kia Forum website reveals that I am not the only one with this issue. https://www.kia-forums.com/threads/transmission-slipping.288137/page-5
Corrective Action:
Intermittently, the car’s transmission slips out of gear completely, around 30-40 MPH. It gets back into gear after a few seconds. At times, it has presented a safety risk especially when attempting to merge on a highway in a short merge lane. When the slipping occurs in this situation, the car no longer accelerates and merging into traffic becomes very problematic and increases the risk of a rear end collision, putting me and my passengers at risk as well as a risk to others The problem has not been reproduced or confirmed by the dealer. It started occurring immediately after I purchased the car used while still under the manufacturers warranty. Because the dealer service department could not replicate the issue, no further attempt to diagnose the issue has been conducted, such as a transmission tear down. I’ve taken it to the dealer at least 3 times for this issue and have documentation. I elevated the issue to the manufacturer but they have offered no solution to the issue because it cannot be replicated by the dealer and there is no recall or other service issue with the model. Melissa from the KIA Escalation Department contacted me today offered no resolution to the matter. There were no warning lamps or other messages which indicated a problem. The Kia Forum website reveals that I am not the only one with this issue. https://www.kia-forums.com/threads/transmission-slipping.288137/page-5
Additional Notes:
Intermittently, the car’s transmission slips out of gear completely, around 30-40 MPH. It gets back into gear after a few seconds. At times, it has presented a safety risk especially when attempting to merge on a highway in a short merge lane. When the slipping occurs in this situation, the car no longer accelerates and merging into traffic becomes very problematic and increases the risk of a rear end collision, putting me and my passengers at risk as well as a risk to others The problem has not been reproduced or confirmed by the dealer. It started occurring immediately after I purchased the car used while still under the manufacturers warranty. Because the dealer service department could not replicate the issue, no further attempt to diagnose the issue has been conducted, such as a transmission tear down. I’ve taken it to the dealer at least 3 times for this issue and have documentation. I elevated the issue to the manufacturer but they have offered no solution to the issue because it cannot be replicated by the dealer and there is no recall or other service issue with the model. Melissa from the KIA Escalation Department contacted me today offered no resolution to the matter. There were no warning lamps or other messages which indicated a problem. The Kia Forum website reveals that I am not the only one with this issue. https://www.kia-forums.com/threads/transmission-slipping.288137/page-5
Mfg Campaign: 11441502
Recall Date: Nov 23, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine accelerated and raced without warning with foot on brake. Has occurred on several occasions with different household operators. Vehicle has about 18,000 miles.
Corrective Action:
Vehicle engine accelerated and raced without warning with foot on brake. Has occurred on several occasions with different household operators. Vehicle has about 18,000 miles.
Additional Notes:
Vehicle engine accelerated and raced without warning with foot on brake. Has occurred on several occasions with different household operators. Vehicle has about 18,000 miles.
Mfg Campaign: 11441294
Recall Date: Nov 22, 2021
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Corrective Action:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Additional Notes:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Mfg Campaign: 11441100
Recall Date: Nov 19, 2021
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Corrective Action:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Additional Notes:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Mfg Campaign: 11441100
Recall Date: Nov 19, 2021
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Corrective Action:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Additional Notes:
I was driving and the radio went out along with navigation screen, then power steering went out along with headlights, tail lights. Engine was still running but would not rev up. All kinds of warning lights went off, had a harder time steering vehicle out of the Road way. Engine eventually shut off. My dealer said my starter had a continuous draw on my battery and drained it. This was on 11/10/21. They replaced the starter and the battery. Got vehicle back on 11/10. Last night 11/18/21 I was driving my vehicle again at night and the same thing happened again, no lights, no power steering, no electronics in the vehicle worked. Got someone to jump My vehicle, we let it charge from the jumper and got the vehicle started again. Drove 4 miles down the road, same thing again. Had my wife come there and we again put jumper cables on for 20 minutes, was able to drive the vehicle home, did notice this time I had a check engine light. Have scheduled an appointment with my dealer again. I feel that on a dark country road with limited areas to pull over with no headlights or tail lights or 4 way flashers I could have easily been rear ended. I did have cars pass me and blow their horn at me, did finally make it to a cross road with a street light and got off the main road. The dealer has not set an appointment yet, vehicle would be available for inspection, if needed.
Mfg Campaign: 11441100
Recall Date: Nov 19, 2021
Kia America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE
Potential Consequences:
The contact owns a 2018 Kia Sportage. The contact stated while driving 25 MPH, the contact noticed a strong odor of gasoline in the interior of the vehicle. Additionally, the check engine warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to determine the cause of the failure. The contact later received notification for NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer for the recall repair however, the vehicle was not repaired. The contact was informed to pick up the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,147.
Corrective Action:
The contact owns a 2018 Kia Sportage. The contact stated while driving 25 MPH, the contact noticed a strong odor of gasoline in the interior of the vehicle. Additionally, the check engine warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to determine the cause of the failure. The contact later received notification for NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer for the recall repair however, the vehicle was not repaired. The contact was informed to pick up the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,147.
Additional Notes:
The contact owns a 2018 Kia Sportage. The contact stated while driving 25 MPH, the contact noticed a strong odor of gasoline in the interior of the vehicle. Additionally, the check engine warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to determine the cause of the failure. The contact later received notification for NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer for the recall repair however, the vehicle was not repaired. The contact was informed to pick up the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,147.
Mfg Campaign: 11437214
Recall Date: Oct 18, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury