Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC299
Recall Date: Feb 26, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC194
Recall Date: Jul 28, 2020
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SC181
Recall Date: Aug 13, 2019
Consumer Complaints
702 ComplaintsKia America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Light always appears on dashboard
Corrective Action:
Light always appears on dashboard
Additional Notes:
Light always appears on dashboard
Mfg Campaign: 11560038
Recall Date: Dec 14, 2023
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Light always appears on dashboard
Corrective Action:
Light always appears on dashboard
Additional Notes:
Light always appears on dashboard
Mfg Campaign: 11560038
Recall Date: Dec 14, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Large area of roof has paint peeling off exposing metal. Several paint chips on roof and sides as well. Hazard: Polyisocyanates such as toluene and 4,4'-diphenylmethane are found in paints and other automotive coatings. These are toxic to the nervous system and are also skin and eye irritants.
Corrective Action:
Large area of roof has paint peeling off exposing metal. Several paint chips on roof and sides as well. Hazard: Polyisocyanates such as toluene and 4,4'-diphenylmethane are found in paints and other automotive coatings. These are toxic to the nervous system and are also skin and eye irritants.
Additional Notes:
Large area of roof has paint peeling off exposing metal. Several paint chips on roof and sides as well. Hazard: Polyisocyanates such as toluene and 4,4'-diphenylmethane are found in paints and other automotive coatings. These are toxic to the nervous system and are also skin and eye irritants.
Mfg Campaign: 11560046
Recall Date: Dec 14, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance
Corrective Action:
Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance
Additional Notes:
Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance
Mfg Campaign: 11560211
Recall Date: Dec 14, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My mother noticed a fluid stain on the driveway and said it looked like oil. We didn't notice it at first because we parked over it. I had my husband take a look; it was oil, and our oil was low but not low enough that the check engine light came on. It started after our first freeze in Dallas, Texas, on October 31st. My husband took it up to a local guy because he thought maybe the dealership people did something when I took it up to get an estimate for the headlight high beam issue and frozen spare tire hoist. Both were covered under warranty BTW. The guy said it was the gasket to the oil pan. I took it to the dealership when the parts came in to fix the other issues, and they said the oil filter housing was cracked. It is made of plastic, which is really dumb. I went online and discovered this happens quite a bit right after a freeze, and it is often blamed on the customer or whoever did the last oil change. Our last oil change was on 9/21/23, over a month before the first freeze, and we had no oil leak before that. From what I have read, this usually occurs with less mileage the farther north you are. We bought our Telluride in Houston which is why I believe it has not occurred yet. I feel KIA should do a recall for Tellurides that are having this issue.
Corrective Action:
My mother noticed a fluid stain on the driveway and said it looked like oil. We didn't notice it at first because we parked over it. I had my husband take a look; it was oil, and our oil was low but not low enough that the check engine light came on. It started after our first freeze in Dallas, Texas, on October 31st. My husband took it up to a local guy because he thought maybe the dealership people did something when I took it up to get an estimate for the headlight high beam issue and frozen spare tire hoist. Both were covered under warranty BTW. The guy said it was the gasket to the oil pan. I took it to the dealership when the parts came in to fix the other issues, and they said the oil filter housing was cracked. It is made of plastic, which is really dumb. I went online and discovered this happens quite a bit right after a freeze, and it is often blamed on the customer or whoever did the last oil change. Our last oil change was on 9/21/23, over a month before the first freeze, and we had no oil leak before that. From what I have read, this usually occurs with less mileage the farther north you are. We bought our Telluride in Houston which is why I believe it has not occurred yet. I feel KIA should do a recall for Tellurides that are having this issue.
Additional Notes:
My mother noticed a fluid stain on the driveway and said it looked like oil. We didn't notice it at first because we parked over it. I had my husband take a look; it was oil, and our oil was low but not low enough that the check engine light came on. It started after our first freeze in Dallas, Texas, on October 31st. My husband took it up to a local guy because he thought maybe the dealership people did something when I took it up to get an estimate for the headlight high beam issue and frozen spare tire hoist. Both were covered under warranty BTW. The guy said it was the gasket to the oil pan. I took it to the dealership when the parts came in to fix the other issues, and they said the oil filter housing was cracked. It is made of plastic, which is really dumb. I went online and discovered this happens quite a bit right after a freeze, and it is often blamed on the customer or whoever did the last oil change. Our last oil change was on 9/21/23, over a month before the first freeze, and we had no oil leak before that. From what I have read, this usually occurs with less mileage the farther north you are. We bought our Telluride in Houston which is why I believe it has not occurred yet. I feel KIA should do a recall for Tellurides that are having this issue.
Mfg Campaign: 11558306
Recall Date: Dec 4, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My mother noticed a fluid stain on the driveway and said it looked like oil. We didn't notice it at first because we parked over it. I had my husband take a look; it was oil, and our oil was low but not low enough that the check engine light came on. It started after our first freeze in Dallas, Texas, on October 31st. My husband took it up to a local guy because he thought maybe the dealership people did something when I took it up to get an estimate for the headlight high beam issue and frozen spare tire hoist. Both were covered under warranty BTW. The guy said it was the gasket to the oil pan. I took it to the dealership when the parts came in to fix the other issues, and they said the oil filter housing was cracked. It is made of plastic, which is really dumb. I went online and discovered this happens quite a bit right after a freeze, and it is often blamed on the customer or whoever did the last oil change. Our last oil change was on 9/21/23, over a month before the first freeze, and we had no oil leak before that. From what I have read, this usually occurs with less mileage the farther north you are. We bought our Telluride in Houston which is why I believe it has not occurred yet. I feel KIA should do a recall for Tellurides that are having this issue.
Corrective Action:
My mother noticed a fluid stain on the driveway and said it looked like oil. We didn't notice it at first because we parked over it. I had my husband take a look; it was oil, and our oil was low but not low enough that the check engine light came on. It started after our first freeze in Dallas, Texas, on October 31st. My husband took it up to a local guy because he thought maybe the dealership people did something when I took it up to get an estimate for the headlight high beam issue and frozen spare tire hoist. Both were covered under warranty BTW. The guy said it was the gasket to the oil pan. I took it to the dealership when the parts came in to fix the other issues, and they said the oil filter housing was cracked. It is made of plastic, which is really dumb. I went online and discovered this happens quite a bit right after a freeze, and it is often blamed on the customer or whoever did the last oil change. Our last oil change was on 9/21/23, over a month before the first freeze, and we had no oil leak before that. From what I have read, this usually occurs with less mileage the farther north you are. We bought our Telluride in Houston which is why I believe it has not occurred yet. I feel KIA should do a recall for Tellurides that are having this issue.
Additional Notes:
My mother noticed a fluid stain on the driveway and said it looked like oil. We didn't notice it at first because we parked over it. I had my husband take a look; it was oil, and our oil was low but not low enough that the check engine light came on. It started after our first freeze in Dallas, Texas, on October 31st. My husband took it up to a local guy because he thought maybe the dealership people did something when I took it up to get an estimate for the headlight high beam issue and frozen spare tire hoist. Both were covered under warranty BTW. The guy said it was the gasket to the oil pan. I took it to the dealership when the parts came in to fix the other issues, and they said the oil filter housing was cracked. It is made of plastic, which is really dumb. I went online and discovered this happens quite a bit right after a freeze, and it is often blamed on the customer or whoever did the last oil change. Our last oil change was on 9/21/23, over a month before the first freeze, and we had no oil leak before that. From what I have read, this usually occurs with less mileage the farther north you are. We bought our Telluride in Houston which is why I believe it has not occurred yet. I feel KIA should do a recall for Tellurides that are having this issue.
Mfg Campaign: 11558306
Recall Date: Dec 4, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.
Corrective Action:
RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.
Additional Notes:
RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.
Mfg Campaign: 11558393
Recall Date: Dec 4, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.
Corrective Action:
RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.
Additional Notes:
RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.
Mfg Campaign: 11558393
Recall Date: Dec 4, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sunroof malfunction while opening. Loud snap sound then wouldn’t shut.
Corrective Action:
Sunroof malfunction while opening. Loud snap sound then wouldn’t shut.
Additional Notes:
Sunroof malfunction while opening. Loud snap sound then wouldn’t shut.
Mfg Campaign: 11558111
Recall Date: Dec 2, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
High beam headlights will not turn on
Corrective Action:
High beam headlights will not turn on
Additional Notes:
High beam headlights will not turn on
Mfg Campaign: 11557597
Recall Date: Nov 30, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.
Corrective Action:
I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.
Additional Notes:
I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.
Mfg Campaign: 11557696
Recall Date: Nov 30, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
We were on a back country road in the dark, tried to use our high beam lights, but they would not come on. The blue light illuminated as if they were turning on, but nothing happened. We had no warning lights or indication that the system had failed.
Corrective Action:
We were on a back country road in the dark, tried to use our high beam lights, but they would not come on. The blue light illuminated as if they were turning on, but nothing happened. We had no warning lights or indication that the system had failed.
Additional Notes:
We were on a back country road in the dark, tried to use our high beam lights, but they would not come on. The blue light illuminated as if they were turning on, but nothing happened. We had no warning lights or indication that the system had failed.
Mfg Campaign: 11556694
Recall Date: Nov 24, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My high beams aren't working. All I have access to are my low beams.
Corrective Action:
My high beams aren't working. All I have access to are my low beams.
Additional Notes:
My high beams aren't working. All I have access to are my low beams.
Mfg Campaign: 11556576
Recall Date: Nov 23, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Corrective Action:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Additional Notes:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Mfg Campaign: 11556250
Recall Date: Nov 21, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Corrective Action:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Additional Notes:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Mfg Campaign: 11556250
Recall Date: Nov 21, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Corrective Action:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Additional Notes:
This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.
Mfg Campaign: 11556250
Recall Date: Nov 21, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
High beam headlights stopped working without warning
Corrective Action:
High beam headlights stopped working without warning
Additional Notes:
High beam headlights stopped working without warning
Mfg Campaign: 11556167
Recall Date: Nov 20, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night. Now that I'm driving it in the dark in the mornings and evenings, I noticed it.
Corrective Action:
Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night. Now that I'm driving it in the dark in the mornings and evenings, I noticed it.
Additional Notes:
Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night. Now that I'm driving it in the dark in the mornings and evenings, I noticed it.
Mfg Campaign: 11555743
Recall Date: Nov 17, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles. It is very difficult to get the headlights replaced under warranty because of the intermittent problem and for this there should be a complete recall of the defective headlights. Increasing the warranty doesn't fix the problem because they are defective. I believe kia is increasing the warranty to avoid a recall. Please issue a recall before there is injury.
Corrective Action:
Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles. It is very difficult to get the headlights replaced under warranty because of the intermittent problem and for this there should be a complete recall of the defective headlights. Increasing the warranty doesn't fix the problem because they are defective. I believe kia is increasing the warranty to avoid a recall. Please issue a recall before there is injury.
Additional Notes:
Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles. It is very difficult to get the headlights replaced under warranty because of the intermittent problem and for this there should be a complete recall of the defective headlights. Increasing the warranty doesn't fix the problem because they are defective. I believe kia is increasing the warranty to avoid a recall. Please issue a recall before there is injury.
Mfg Campaign: 11554770
Recall Date: Nov 13, 2023
Kia America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights on my vehicle do not provide adequate light. Also, the bright headlight option does not work. The blue indicator on the dash illuminates but neither of the headlights produce bright lights, only the standard lights.
Corrective Action:
The headlights on my vehicle do not provide adequate light. Also, the bright headlight option does not work. The blue indicator on the dash illuminates but neither of the headlights produce bright lights, only the standard lights.
Additional Notes:
The headlights on my vehicle do not provide adequate light. Also, the bright headlight option does not work. The blue indicator on the dash illuminates but neither of the headlights produce bright lights, only the standard lights.
Mfg Campaign: 11554351
Recall Date: Nov 9, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury