Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC244
Recall Date: Jul 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC237
Recall Date: May 17, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC215
Recall Date: Jul 28, 2021
Consumer Complaints
307 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked unexpectedly.
Corrective Action:
Windshield cracked unexpectedly.
Additional Notes:
Windshield cracked unexpectedly.
Mfg Campaign: 11534948
Recall Date: Jul 28, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
These windshields are paper-thin. Numerous cracks.
Corrective Action:
These windshields are paper-thin. Numerous cracks.
Additional Notes:
These windshields are paper-thin. Numerous cracks.
Mfg Campaign: 11534988
Recall Date: Jul 28, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.
Corrective Action:
While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.
Additional Notes:
While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.
Mfg Campaign: 11534349
Recall Date: Jul 25, 2023
Kia America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.
Corrective Action:
While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.
Additional Notes:
While waiting at signal, there are no visual or audible warnings when seatbelts disengage in the front. I'm concerned this might occur with the rear seats, which is haphazard for little ones in car seats.
Mfg Campaign: 11534349
Recall Date: Jul 25, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2 cracked windshields that spidered out after a small pebble.
Corrective Action:
2 cracked windshields that spidered out after a small pebble.
Additional Notes:
2 cracked windshields that spidered out after a small pebble.
Mfg Campaign: 11534117
Recall Date: Jul 24, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Corrective Action:
The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Additional Notes:
The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Mfg Campaign: 11534141
Recall Date: Jul 24, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Corrective Action:
The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Additional Notes:
The contact owned a 2022 Kia Telluride. The contact stated upon starting the vehicle, the odometer became inoperable. Additionally, the contact stated while driving 60 MPH in the rain, the front and side sensors started beeping and the automatic headlights turned off. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster needed to be rewired. The vehicle was not repaired. The vehicle was traded for another vehicle. The contact related the failure NHTSA Campaign Number: 22V344000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
Mfg Campaign: 11534141
Recall Date: Jul 24, 2023
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
IAfter recognizing some problems with suspension, I went to an independent auto repair shop. Mechanic discovered that axle on front passenger side was falling apart. He took pictures of it. I turned it into a nearest Kia dealer in Garden Grove, CA. They said that they would repair it under manufacturer's warranty after receiving parts. Dealer did not provide a copy of work oder. It was so dangerous to drive on the freeway with 2 toddlers on car seats. It occurred on approx. 11,000 milesage. This is a significant safety issue that needs to be officially investigated for safety. Mechanic stated that it almost fell out that may have caused fatal accidents
Corrective Action:
IAfter recognizing some problems with suspension, I went to an independent auto repair shop. Mechanic discovered that axle on front passenger side was falling apart. He took pictures of it. I turned it into a nearest Kia dealer in Garden Grove, CA. They said that they would repair it under manufacturer's warranty after receiving parts. Dealer did not provide a copy of work oder. It was so dangerous to drive on the freeway with 2 toddlers on car seats. It occurred on approx. 11,000 milesage. This is a significant safety issue that needs to be officially investigated for safety. Mechanic stated that it almost fell out that may have caused fatal accidents
Additional Notes:
IAfter recognizing some problems with suspension, I went to an independent auto repair shop. Mechanic discovered that axle on front passenger side was falling apart. He took pictures of it. I turned it into a nearest Kia dealer in Garden Grove, CA. They said that they would repair it under manufacturer's warranty after receiving parts. Dealer did not provide a copy of work oder. It was so dangerous to drive on the freeway with 2 toddlers on car seats. It occurred on approx. 11,000 milesage. This is a significant safety issue that needs to be officially investigated for safety. Mechanic stated that it almost fell out that may have caused fatal accidents
Mfg Campaign: 11532463
Recall Date: Jul 15, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Saturday July 8 2023 heard crackling sounds like static coming from approximately 3/4 across the front console. Turned off radio, disconnected phone. Sounds continued, with no connection to road conditions or speed. Sunday July 9 2023 sounds continued intermittently. Monday July 10 2023 crackling sounds continued until a loud pop was heard. Windshield cracked at approximately 3/4 across the front and center of vertical (mid passenger vision). Very small center dot with three lines - looks like a bowtie or cat whiskers - intersecting at the dot, with a horizontal and two diagonal lines. Crackling sounds have since ceased. No impact to the windshield was detected prior to the crackling sound beginning.
Corrective Action:
Saturday July 8 2023 heard crackling sounds like static coming from approximately 3/4 across the front console. Turned off radio, disconnected phone. Sounds continued, with no connection to road conditions or speed. Sunday July 9 2023 sounds continued intermittently. Monday July 10 2023 crackling sounds continued until a loud pop was heard. Windshield cracked at approximately 3/4 across the front and center of vertical (mid passenger vision). Very small center dot with three lines - looks like a bowtie or cat whiskers - intersecting at the dot, with a horizontal and two diagonal lines. Crackling sounds have since ceased. No impact to the windshield was detected prior to the crackling sound beginning.
Additional Notes:
Saturday July 8 2023 heard crackling sounds like static coming from approximately 3/4 across the front console. Turned off radio, disconnected phone. Sounds continued, with no connection to road conditions or speed. Sunday July 9 2023 sounds continued intermittently. Monday July 10 2023 crackling sounds continued until a loud pop was heard. Windshield cracked at approximately 3/4 across the front and center of vertical (mid passenger vision). Very small center dot with three lines - looks like a bowtie or cat whiskers - intersecting at the dot, with a horizontal and two diagonal lines. Crackling sounds have since ceased. No impact to the windshield was detected prior to the crackling sound beginning.
Mfg Campaign: 11531523
Recall Date: Jul 11, 2023
Kia America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine stopped suddenly while driving. Warning light (I believe check engine) came on simultaneous with failure. Had seconds to coast to side of road before car came to full stop. Injuries avoided because not on highway, no car immediately behind and on road with ability to pull over. Could not be restarted. Initial repair at dealership failed, had to replace entire engine.
Corrective Action:
Engine stopped suddenly while driving. Warning light (I believe check engine) came on simultaneous with failure. Had seconds to coast to side of road before car came to full stop. Injuries avoided because not on highway, no car immediately behind and on road with ability to pull over. Could not be restarted. Initial repair at dealership failed, had to replace entire engine.
Additional Notes:
Engine stopped suddenly while driving. Warning light (I believe check engine) came on simultaneous with failure. Had seconds to coast to side of road before car came to full stop. Injuries avoided because not on highway, no car immediately behind and on road with ability to pull over. Could not be restarted. Initial repair at dealership failed, had to replace entire engine.
Mfg Campaign: 11531549
Recall Date: Jul 11, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Small rock hit windshield at normal driving speeds. The next day it was like a spiderweb and hardly a chip the day before. Kias have a class action lawsuit in regards to windshield quality.
Corrective Action:
Small rock hit windshield at normal driving speeds. The next day it was like a spiderweb and hardly a chip the day before. Kias have a class action lawsuit in regards to windshield quality.
Additional Notes:
Small rock hit windshield at normal driving speeds. The next day it was like a spiderweb and hardly a chip the day before. Kias have a class action lawsuit in regards to windshield quality.
Mfg Campaign: 11530734
Recall Date: Jul 6, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield is fragile. A small rock hit the windshield at highway speed and started to crack. This is the 2nd time this has happened. 11,000 miles on the vehicle and getting the windshield replaced for a seconded time. KIA needs to make the glass alot stronger to hold up to a minor rock chip.
Corrective Action:
The windshield is fragile. A small rock hit the windshield at highway speed and started to crack. This is the 2nd time this has happened. 11,000 miles on the vehicle and getting the windshield replaced for a seconded time. KIA needs to make the glass alot stronger to hold up to a minor rock chip.
Additional Notes:
The windshield is fragile. A small rock hit the windshield at highway speed and started to crack. This is the 2nd time this has happened. 11,000 miles on the vehicle and getting the windshield replaced for a seconded time. KIA needs to make the glass alot stronger to hold up to a minor rock chip.
Mfg Campaign: 11529301
Recall Date: Jun 28, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A minor rock hit the windshield and caused a 1 inch crack approximately. It would have been small enough to fill in, however, the next day it spread to more than half the windshield after being in the sun. There is an existing letter referencing this exact issue from 2019 and looks like this is still an ongoing issue with the Telluride models and has not been remedied. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168561-0001.pdf
Corrective Action:
A minor rock hit the windshield and caused a 1 inch crack approximately. It would have been small enough to fill in, however, the next day it spread to more than half the windshield after being in the sun. There is an existing letter referencing this exact issue from 2019 and looks like this is still an ongoing issue with the Telluride models and has not been remedied. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168561-0001.pdf
Additional Notes:
A minor rock hit the windshield and caused a 1 inch crack approximately. It would have been small enough to fill in, however, the next day it spread to more than half the windshield after being in the sun. There is an existing letter referencing this exact issue from 2019 and looks like this is still an ongoing issue with the Telluride models and has not been remedied. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168561-0001.pdf
Mfg Campaign: 11529111
Recall Date: Jun 27, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Corrective Action:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Additional Notes:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Mfg Campaign: 11527744
Recall Date: Jun 19, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Corrective Action:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Additional Notes:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Mfg Campaign: 11527744
Recall Date: Jun 19, 2023
Kia America, Inc.
Defect Description:
STEERING
Potential Consequences:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Corrective Action:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Additional Notes:
Backed out of my driveway went about 100 yards down the street to make a left turn. I pushed on the brake and every possible warning went off. ABS light, traction control, collision warning, error messages kept coming on. The brake pedal went to the floor. I continued to pump the brakes. Tried to put the transmission into manual mode and downshift. That didn't slow us down. Still continued to pump the brakes. Had to make a right turn or jump the curb into a park. The steering was hard to turn. Pulled the adaptive electric parking brake. Nothing. We were going slightly down hill so had a little speed, but the car came to a rest and the brakes worked. All the other warning lights and error messages kept going off. Turned off the car and started it again. Drove home and it has set there for 3 days. The dealership is always closed on the weekends. I have lost complete trust in this vehicle and in the manufacture.
Mfg Campaign: 11527744
Recall Date: Jun 19, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was on highway driving and all of a sudden my sun roof exploded. I did have my visor closed, so that protected me from glass coming into vehicle. Stopped at nearest dealership (out of town) and had to be covered with a covering to prevent rain coming inside. Nothing was on road or anything that hit the sunroof. This was relayed and also seen when I took to dealership about 30 minutes after incident. When I returned back to my city 2 days later, I took to dealership in my area. I also notified KIA corp. as well. My insurance covered repairs but KIA dealerhip said they wouldn't because they felt as if it wasn't due to a malfunction of the product. Which I totally disagreed with since I was in vehicle and knew exactly what occured. I did file a claim and report with KIA corp. but they said dealership said they couldn't say it was the product that was faulty. They kept my vehicle for close to a month before it was repaired. Time ran out for my rental because dealership said they had part but no one to repair it and thus we had to oay out of pocket for car rental for a few more days. My vehicle was purchased brand new and had no wrecks or any damage until this issue. And when we took to dealership some of employees said they had had others come in with same issue.
Corrective Action:
Was on highway driving and all of a sudden my sun roof exploded. I did have my visor closed, so that protected me from glass coming into vehicle. Stopped at nearest dealership (out of town) and had to be covered with a covering to prevent rain coming inside. Nothing was on road or anything that hit the sunroof. This was relayed and also seen when I took to dealership about 30 minutes after incident. When I returned back to my city 2 days later, I took to dealership in my area. I also notified KIA corp. as well. My insurance covered repairs but KIA dealerhip said they wouldn't because they felt as if it wasn't due to a malfunction of the product. Which I totally disagreed with since I was in vehicle and knew exactly what occured. I did file a claim and report with KIA corp. but they said dealership said they couldn't say it was the product that was faulty. They kept my vehicle for close to a month before it was repaired. Time ran out for my rental because dealership said they had part but no one to repair it and thus we had to oay out of pocket for car rental for a few more days. My vehicle was purchased brand new and had no wrecks or any damage until this issue. And when we took to dealership some of employees said they had had others come in with same issue.
Additional Notes:
Was on highway driving and all of a sudden my sun roof exploded. I did have my visor closed, so that protected me from glass coming into vehicle. Stopped at nearest dealership (out of town) and had to be covered with a covering to prevent rain coming inside. Nothing was on road or anything that hit the sunroof. This was relayed and also seen when I took to dealership about 30 minutes after incident. When I returned back to my city 2 days later, I took to dealership in my area. I also notified KIA corp. as well. My insurance covered repairs but KIA dealerhip said they wouldn't because they felt as if it wasn't due to a malfunction of the product. Which I totally disagreed with since I was in vehicle and knew exactly what occured. I did file a claim and report with KIA corp. but they said dealership said they couldn't say it was the product that was faulty. They kept my vehicle for close to a month before it was repaired. Time ran out for my rental because dealership said they had part but no one to repair it and thus we had to oay out of pocket for car rental for a few more days. My vehicle was purchased brand new and had no wrecks or any damage until this issue. And when we took to dealership some of employees said they had had others come in with same issue.
Mfg Campaign: 11525526
Recall Date: Jun 5, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
windshield cracks without visible reasons on highway
Corrective Action:
windshield cracks without visible reasons on highway
Additional Notes:
windshield cracks without visible reasons on highway
Mfg Campaign: 11522968
Recall Date: May 19, 2023
Kia America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Kia Telluride. The contact stated there was knocking sound coming from the engine compartment. There were no warning lights illuminated. While driving approximately 50 MPH, the vehicle felt as if it had shifted into neutral. The contact stated that the instrument panel failed to provide accurate information while driving. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.
Corrective Action:
The contact owns a 2022 Kia Telluride. The contact stated there was knocking sound coming from the engine compartment. There were no warning lights illuminated. While driving approximately 50 MPH, the vehicle felt as if it had shifted into neutral. The contact stated that the instrument panel failed to provide accurate information while driving. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.
Additional Notes:
The contact owns a 2022 Kia Telluride. The contact stated there was knocking sound coming from the engine compartment. There were no warning lights illuminated. While driving approximately 50 MPH, the vehicle felt as if it had shifted into neutral. The contact stated that the instrument panel failed to provide accurate information while driving. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.
Mfg Campaign: 11522207
Recall Date: May 16, 2023
Kia America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Windshield cracked without even being hit by debris. Large crack. Less than 9k miles on the car
Corrective Action:
Windshield cracked without even being hit by debris. Large crack. Less than 9k miles on the car
Additional Notes:
Windshield cracked without even being hit by debris. Large crack. Less than 9k miles on the car
Mfg Campaign: 11521210
Recall Date: May 9, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury