Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC316
Recall Date: Jun 5, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC303
Recall Date: Mar 20, 2024
Kia America, Inc.
Safety Issue:
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC247
Recall Date: Aug 15, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC244
Recall Date: Jul 19, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC237
Recall Date: May 17, 2022
Kia Motors America
Safety Issue:
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SC215
Recall Date: Jul 28, 2021
Consumer Complaints
307 ComplaintsKia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.
Corrective Action:
A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.
Additional Notes:
A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.
Mfg Campaign: 11519530
Recall Date: Apr 28, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.
Corrective Action:
A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.
Additional Notes:
A small rock hit my window recently causing a small indent. The next morning three other cracks (each over a foot long), appeared. The new cracks didn’t come from the rock indent. Just started at random spots and within a couple hours connected. Doesn’t seem very safe and seems like the glass wouldn’t protect my family and I in a collision. Seems like it would just collapse in on us. It also makes it unsafe to drive by impeding our vision. Vehicle component has not been inspected but is available to upon request. No warning signs have been transmitted. Problem with faulty windshields has not been confirmed by dealer.
Mfg Campaign: 11519530
Recall Date: Apr 28, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument cluster, not working or intermittently working
Corrective Action:
Instrument cluster, not working or intermittently working
Additional Notes:
Instrument cluster, not working or intermittently working
Mfg Campaign: 11519002
Recall Date: Apr 26, 2023
Kia America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
Instrument cluster, not working or intermittently working
Corrective Action:
Instrument cluster, not working or intermittently working
Additional Notes:
Instrument cluster, not working or intermittently working
Mfg Campaign: 11519002
Recall Date: Apr 26, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front sunroof exploded while driving, no foreign impact of any kind. Glass is bowed up and outward.
Corrective Action:
Front sunroof exploded while driving, no foreign impact of any kind. Glass is bowed up and outward.
Additional Notes:
Front sunroof exploded while driving, no foreign impact of any kind. Glass is bowed up and outward.
Mfg Campaign: 11518109
Recall Date: Apr 20, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Windshield Crack
Corrective Action:
Windshield Crack
Additional Notes:
Windshield Crack
Mfg Campaign: 11517277
Recall Date: Apr 16, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield easily cracked during standstill and parked. The vehicle was relatively new at 8000miles. There was no visible evidence as to debris coming from outside.
Corrective Action:
The windshield easily cracked during standstill and parked. The vehicle was relatively new at 8000miles. There was no visible evidence as to debris coming from outside.
Additional Notes:
The windshield easily cracked during standstill and parked. The vehicle was relatively new at 8000miles. There was no visible evidence as to debris coming from outside.
Mfg Campaign: 11515943
Recall Date: Apr 7, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Minimal impact caused immediate massive cracking across majority of front windshield. Spoke with others who own the same vehicle have had similar issues with fragile windshield glass
Corrective Action:
Minimal impact caused immediate massive cracking across majority of front windshield. Spoke with others who own the same vehicle have had similar issues with fragile windshield glass
Additional Notes:
Minimal impact caused immediate massive cracking across majority of front windshield. Spoke with others who own the same vehicle have had similar issues with fragile windshield glass
Mfg Campaign: 11515595
Recall Date: Apr 5, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving, a small rock hit the the windshield. This caused a circular Crack in the windshield. The crack seemed excessive given the low rare of speed (approximately 25mph). My concern is that if the windshield cracks easily from a small rock at a low speed, it won't hold up at higher speeds or to an average sized piece of road debris.
Corrective Action:
While driving, a small rock hit the the windshield. This caused a circular Crack in the windshield. The crack seemed excessive given the low rare of speed (approximately 25mph). My concern is that if the windshield cracks easily from a small rock at a low speed, it won't hold up at higher speeds or to an average sized piece of road debris.
Additional Notes:
While driving, a small rock hit the the windshield. This caused a circular Crack in the windshield. The crack seemed excessive given the low rare of speed (approximately 25mph). My concern is that if the windshield cracks easily from a small rock at a low speed, it won't hold up at higher speeds or to an average sized piece of road debris.
Mfg Campaign: 11514557
Recall Date: Mar 30, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pedal will sometime become a “brick” after the car sits for a little while. Could be an hour, could be overnight. Not able to press down the brake pedal easily to crank the car. Has happened at least a dozen times over the last 4 months. Have not brought up the issue to the dealership yet. No lights on the dash to indicate an issue.
Corrective Action:
Brake pedal will sometime become a “brick” after the car sits for a little while. Could be an hour, could be overnight. Not able to press down the brake pedal easily to crank the car. Has happened at least a dozen times over the last 4 months. Have not brought up the issue to the dealership yet. No lights on the dash to indicate an issue.
Additional Notes:
Brake pedal will sometime become a “brick” after the car sits for a little while. Could be an hour, could be overnight. Not able to press down the brake pedal easily to crank the car. Has happened at least a dozen times over the last 4 months. Have not brought up the issue to the dealership yet. No lights on the dash to indicate an issue.
Mfg Campaign: 11512499
Recall Date: Mar 18, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
Vehicle does not blow hot air while in idle/parked when Vehicle is turned on or use remote start. Kia dealership could not find issues. Heat works while driving but once but into parked vehicle instantly goes lukewarm. Not ideal at bus stop with kids in the car nor if stranded on the road in Michigan winters; could be fatal.
Corrective Action:
Vehicle does not blow hot air while in idle/parked when Vehicle is turned on or use remote start. Kia dealership could not find issues. Heat works while driving but once but into parked vehicle instantly goes lukewarm. Not ideal at bus stop with kids in the car nor if stranded on the road in Michigan winters; could be fatal.
Additional Notes:
Vehicle does not blow hot air while in idle/parked when Vehicle is turned on or use remote start. Kia dealership could not find issues. Heat works while driving but once but into parked vehicle instantly goes lukewarm. Not ideal at bus stop with kids in the car nor if stranded on the road in Michigan winters; could be fatal.
Mfg Campaign: 11512193
Recall Date: Mar 16, 2023
Kia America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The windshield has cracked in our vehicle. I cannot see any impact that would have caused a crack to form. It appears to be potential defect if the glass or type of glass used.
Corrective Action:
The windshield has cracked in our vehicle. I cannot see any impact that would have caused a crack to form. It appears to be potential defect if the glass or type of glass used.
Additional Notes:
The windshield has cracked in our vehicle. I cannot see any impact that would have caused a crack to form. It appears to be potential defect if the glass or type of glass used.
Mfg Campaign: 11508166
Recall Date: Feb 20, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked fully 3 times in a year. Each time needed full replacement and there is no guarantee it will not happen again. I hate the car for this and am thinking about selling it off even though I love the drive of the vehicle.
Corrective Action:
Windshield cracked fully 3 times in a year. Each time needed full replacement and there is no guarantee it will not happen again. I hate the car for this and am thinking about selling it off even though I love the drive of the vehicle.
Additional Notes:
Windshield cracked fully 3 times in a year. Each time needed full replacement and there is no guarantee it will not happen again. I hate the car for this and am thinking about selling it off even though I love the drive of the vehicle.
Mfg Campaign: 11508114
Recall Date: Feb 19, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Kia Telluride. The contact stated while driving 3-5MPH and making a left turn, the brake pedal was depressed but bounced back immediately and failed to respond. The traction control, the Auto Hold feature, and the forward collision avoidance warning lights were illuminated. The message "Forward Collision Sensor" was displayed. The contact depressed the brake pedal for a second time but the failure persisted, causing the vehicle to hit the rear of another vehicle. The contact stated it was a fender-bender. The air bags did not deploy. The contact did not sustain any injuries. The contact was unsure whether the occupants of the other vehicle sustained injuries. There was no police report filed. The contact was able to drive to his nearby residence. The vehicle was towed to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and informed the contact that they would send an investigation team to investigate the failure. However, the investigation team investigated the failure remotely. The dealer later informed the contact that the rear wheel speed sensor needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2022 Kia Telluride. The contact stated while driving 3-5MPH and making a left turn, the brake pedal was depressed but bounced back immediately and failed to respond. The traction control, the Auto Hold feature, and the forward collision avoidance warning lights were illuminated. The message "Forward Collision Sensor" was displayed. The contact depressed the brake pedal for a second time but the failure persisted, causing the vehicle to hit the rear of another vehicle. The contact stated it was a fender-bender. The air bags did not deploy. The contact did not sustain any injuries. The contact was unsure whether the occupants of the other vehicle sustained injuries. There was no police report filed. The contact was able to drive to his nearby residence. The vehicle was towed to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and informed the contact that they would send an investigation team to investigate the failure. However, the investigation team investigated the failure remotely. The dealer later informed the contact that the rear wheel speed sensor needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2022 Kia Telluride. The contact stated while driving 3-5MPH and making a left turn, the brake pedal was depressed but bounced back immediately and failed to respond. The traction control, the Auto Hold feature, and the forward collision avoidance warning lights were illuminated. The message "Forward Collision Sensor" was displayed. The contact depressed the brake pedal for a second time but the failure persisted, causing the vehicle to hit the rear of another vehicle. The contact stated it was a fender-bender. The air bags did not deploy. The contact did not sustain any injuries. The contact was unsure whether the occupants of the other vehicle sustained injuries. There was no police report filed. The contact was able to drive to his nearby residence. The vehicle was towed to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and informed the contact that they would send an investigation team to investigate the failure. However, the investigation team investigated the failure remotely. The dealer later informed the contact that the rear wheel speed sensor needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 30,000.
Mfg Campaign: 11507884
Recall Date: Feb 17, 2023
Kia America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1. Windshield. Yes. Pics have been taken. 2. Windshield cracked just sitting in driveway having not been driven at all the day before it was noticed. Has increased in size drastically over only 2 days 3. Car has a svc appt for 2/17/23 for inspection. 4. No to any. 5. None. Does not apply. When windshield cracked was bounced, the vehicle was not driven at all the day before. 2 days prior, there was no visible Crack or chip of any kind. Sunshade is used every day. The size of the Crack grew immensely over the course of just 2 days.
Corrective Action:
1. Windshield. Yes. Pics have been taken. 2. Windshield cracked just sitting in driveway having not been driven at all the day before it was noticed. Has increased in size drastically over only 2 days 3. Car has a svc appt for 2/17/23 for inspection. 4. No to any. 5. None. Does not apply. When windshield cracked was bounced, the vehicle was not driven at all the day before. 2 days prior, there was no visible Crack or chip of any kind. Sunshade is used every day. The size of the Crack grew immensely over the course of just 2 days.
Additional Notes:
1. Windshield. Yes. Pics have been taken. 2. Windshield cracked just sitting in driveway having not been driven at all the day before it was noticed. Has increased in size drastically over only 2 days 3. Car has a svc appt for 2/17/23 for inspection. 4. No to any. 5. None. Does not apply. When windshield cracked was bounced, the vehicle was not driven at all the day before. 2 days prior, there was no visible Crack or chip of any kind. Sunshade is used every day. The size of the Crack grew immensely over the course of just 2 days.
Mfg Campaign: 11507578
Recall Date: Feb 16, 2023
Kia America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear driver's side wheel speed sensor began to fail intermittently at 10K miles (confirmed and replaced under warranty by dealership, no longer have access to the failed part but can provide dealer contact info). This failure resulted in braking not working correctly – presumably ABS system would read a 0 RPM reading from the one wheel, which then led to ABS triggering at maximum strength for all wheels. The first time this occurred I was approaching a stop sign at approximately 20 MPH on dry pavement and was entirely unable to stop, rolling approximately 50 feet before the computer disabled ABS entirely and I was able to use mechanical brakes to stop. (In subsequent incidents I triggered the same failure in my driveway at extremely low speeds before getting onto a public road.) The following dashboard lights came on after each incident: Auto Hold, Auto Stop-Start, Forward Collision Assist, ABS, Traction Control, and Master Warning. No lights were on prior to brake failure. While the computer registered that the wheel speed sensor was not working mechanical brakes worked correctly (albeit with no stability control or ABS). However, occasionally the system would reset (after turning off / on the vehicle enough times or driving enough distance) at which point dashboard warning lights would turn off and brakes would again stop working reliably (ABS would trigger prematurely). My experience appears to not be an isolated incident: https://www.kiatelluride.org/threads/brakes-failing.1653/. Proposed fix: If wheel speed sensor is sending no data, ABS computer should fail open (assume the wheel is turning unless data from the sensor explicitly indicates otherwise). If the sensor is unable to differentiate between no signal and 0 RPM it should be re-engineered.
Corrective Action:
Rear driver's side wheel speed sensor began to fail intermittently at 10K miles (confirmed and replaced under warranty by dealership, no longer have access to the failed part but can provide dealer contact info). This failure resulted in braking not working correctly – presumably ABS system would read a 0 RPM reading from the one wheel, which then led to ABS triggering at maximum strength for all wheels. The first time this occurred I was approaching a stop sign at approximately 20 MPH on dry pavement and was entirely unable to stop, rolling approximately 50 feet before the computer disabled ABS entirely and I was able to use mechanical brakes to stop. (In subsequent incidents I triggered the same failure in my driveway at extremely low speeds before getting onto a public road.) The following dashboard lights came on after each incident: Auto Hold, Auto Stop-Start, Forward Collision Assist, ABS, Traction Control, and Master Warning. No lights were on prior to brake failure. While the computer registered that the wheel speed sensor was not working mechanical brakes worked correctly (albeit with no stability control or ABS). However, occasionally the system would reset (after turning off / on the vehicle enough times or driving enough distance) at which point dashboard warning lights would turn off and brakes would again stop working reliably (ABS would trigger prematurely). My experience appears to not be an isolated incident: https://www.kiatelluride.org/threads/brakes-failing.1653/. Proposed fix: If wheel speed sensor is sending no data, ABS computer should fail open (assume the wheel is turning unless data from the sensor explicitly indicates otherwise). If the sensor is unable to differentiate between no signal and 0 RPM it should be re-engineered.
Additional Notes:
Rear driver's side wheel speed sensor began to fail intermittently at 10K miles (confirmed and replaced under warranty by dealership, no longer have access to the failed part but can provide dealer contact info). This failure resulted in braking not working correctly – presumably ABS system would read a 0 RPM reading from the one wheel, which then led to ABS triggering at maximum strength for all wheels. The first time this occurred I was approaching a stop sign at approximately 20 MPH on dry pavement and was entirely unable to stop, rolling approximately 50 feet before the computer disabled ABS entirely and I was able to use mechanical brakes to stop. (In subsequent incidents I triggered the same failure in my driveway at extremely low speeds before getting onto a public road.) The following dashboard lights came on after each incident: Auto Hold, Auto Stop-Start, Forward Collision Assist, ABS, Traction Control, and Master Warning. No lights were on prior to brake failure. While the computer registered that the wheel speed sensor was not working mechanical brakes worked correctly (albeit with no stability control or ABS). However, occasionally the system would reset (after turning off / on the vehicle enough times or driving enough distance) at which point dashboard warning lights would turn off and brakes would again stop working reliably (ABS would trigger prematurely). My experience appears to not be an isolated incident: https://www.kiatelluride.org/threads/brakes-failing.1653/. Proposed fix: If wheel speed sensor is sending no data, ABS computer should fail open (assume the wheel is turning unless data from the sensor explicitly indicates otherwise). If the sensor is unable to differentiate between no signal and 0 RPM it should be re-engineered.
Mfg Campaign: 11503683
Recall Date: Jan 25, 2023
Kia America, Inc.
Defect Description:
WHEELS
Potential Consequences:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Corrective Action:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Additional Notes:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Mfg Campaign: 11503437
Recall Date: Jan 24, 2023
Kia America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Corrective Action:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Additional Notes:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Mfg Campaign: 11503437
Recall Date: Jan 24, 2023
Kia America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Corrective Action:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Additional Notes:
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
Mfg Campaign: 11503437
Recall Date: Jan 24, 2023
Kia America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on the freeway and my sunroof window exploded. It was mid thirty degrees, so the sunroof window was not in use. There was no traffic on the freeway or overpasses, No cars directly in front. We were startled and looked around and heard the noise of broken glass above us. I am planning on taking it into the dealer on Monday. No warning lights or sounds were seen or heard.
Corrective Action:
Driving on the freeway and my sunroof window exploded. It was mid thirty degrees, so the sunroof window was not in use. There was no traffic on the freeway or overpasses, No cars directly in front. We were startled and looked around and heard the noise of broken glass above us. I am planning on taking it into the dealer on Monday. No warning lights or sounds were seen or heard.
Additional Notes:
Driving on the freeway and my sunroof window exploded. It was mid thirty degrees, so the sunroof window was not in use. There was no traffic on the freeway or overpasses, No cars directly in front. We were startled and looked around and heard the noise of broken glass above us. I am planning on taking it into the dealer on Monday. No warning lights or sounds were seen or heard.
Mfg Campaign: 11503037
Recall Date: Jan 22, 2023
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