Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 2, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 Murano vehicles manufactured December 17, 2015, to February 11, 2016, and 2016 Maxima vehicles manufactured November 25, 2015, to February 12, 2016 and equipped with an antilock braking system (ABS) and Vehicle Dynamic Control (VDC). The ABS actuator may have a damaged O-ring that may result in a lack of brake fluid pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 7, 2016
Consumer Complaints
134 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle randomly quits running while driving. Once stopped, it will typically restart after being put in park and usual parking, stopping, end running operations are performed. There are no warning lights of any kind prior to engine stopping. There are no codes and check engine light has not come on. My daughters safety is of primary concern, as well as other motorists. This happens at speed randomly with no warning. I have searched online and find numerous reports of this on forums and the usual dealer response is it couldn't be replicated. It has occurred between 5-10 times over the past 6-12 months. No accidents yet, but it is not a question of 'if' it is a question of 'when'.
Corrective Action:
Vehicle randomly quits running while driving. Once stopped, it will typically restart after being put in park and usual parking, stopping, end running operations are performed. There are no warning lights of any kind prior to engine stopping. There are no codes and check engine light has not come on. My daughters safety is of primary concern, as well as other motorists. This happens at speed randomly with no warning. I have searched online and find numerous reports of this on forums and the usual dealer response is it couldn't be replicated. It has occurred between 5-10 times over the past 6-12 months. No accidents yet, but it is not a question of 'if' it is a question of 'when'.
Additional Notes:
Vehicle randomly quits running while driving. Once stopped, it will typically restart after being put in park and usual parking, stopping, end running operations are performed. There are no warning lights of any kind prior to engine stopping. There are no codes and check engine light has not come on. My daughters safety is of primary concern, as well as other motorists. This happens at speed randomly with no warning. I have searched online and find numerous reports of this on forums and the usual dealer response is it couldn't be replicated. It has occurred between 5-10 times over the past 6-12 months. No accidents yet, but it is not a question of 'if' it is a question of 'when'.
Mfg Campaign: 11423793
Recall Date: Jul 7, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
FAILURE OF TRANSFER CASE: WHILE DRIVING VEHICLE ON STREET GOING AT POSTED SPEED LIMIT OF 45 MPH, SUV MADE GRINDING NOISE WHEN COMING TO A STOP LIGHT. UPON START OF ACCELERATION NOISE HEARD AGAIN. AT SPEED LIMIT OF 45 MPH CAR SUDDENLY FELT AS IF WHEELS LOCKED UP AND CAR WOULD NOT MOVE IN DRIVE. SHIFT TO PARK, SHIFTED BACK TO DRIVE AND REVERSE, NO MOVEMENT OF CAR IN GEAR. NEEDED SPECIALIZED DOLLY LIFT TOWING TO DEALERSHIP IN AREA. UPON MULTIPLE INSPECTIONS AND DELIBERATIONS WITH DEALERSHIP MAINTENANCE DEPARTMENT AND NISSAN WARRANTY REPRESENTATIVES PART DEEMED RESPONSIBLE WAS THE TRANSFER CASE. THIS WAS SUPPOSEDLY REPAIRED WHEN INCIDENTALLY FOUND AT PRIOR CAR INSPECTION AT USUAL DEALER. REPAIR HAS NOW BEEN DEEMED TO BE COMPLETED WITH USED TRANSFER CASE AS A SAFE OPTIONS. CONCERN REMAINS ON MY MIND FOR FAULTY PART AND REPAIR. CONCERN FOR OTHERS TRAVELING ON ROAD THAT CAR WILL COME TO IMMEDIATE ABRUPT STOP AND ACCIDENT POSSIBLE. LUCKILY CAR BEHIND ME WAS ABLE TO AVOID COLLISION.
Corrective Action:
FAILURE OF TRANSFER CASE: WHILE DRIVING VEHICLE ON STREET GOING AT POSTED SPEED LIMIT OF 45 MPH, SUV MADE GRINDING NOISE WHEN COMING TO A STOP LIGHT. UPON START OF ACCELERATION NOISE HEARD AGAIN. AT SPEED LIMIT OF 45 MPH CAR SUDDENLY FELT AS IF WHEELS LOCKED UP AND CAR WOULD NOT MOVE IN DRIVE. SHIFT TO PARK, SHIFTED BACK TO DRIVE AND REVERSE, NO MOVEMENT OF CAR IN GEAR. NEEDED SPECIALIZED DOLLY LIFT TOWING TO DEALERSHIP IN AREA. UPON MULTIPLE INSPECTIONS AND DELIBERATIONS WITH DEALERSHIP MAINTENANCE DEPARTMENT AND NISSAN WARRANTY REPRESENTATIVES PART DEEMED RESPONSIBLE WAS THE TRANSFER CASE. THIS WAS SUPPOSEDLY REPAIRED WHEN INCIDENTALLY FOUND AT PRIOR CAR INSPECTION AT USUAL DEALER. REPAIR HAS NOW BEEN DEEMED TO BE COMPLETED WITH USED TRANSFER CASE AS A SAFE OPTIONS. CONCERN REMAINS ON MY MIND FOR FAULTY PART AND REPAIR. CONCERN FOR OTHERS TRAVELING ON ROAD THAT CAR WILL COME TO IMMEDIATE ABRUPT STOP AND ACCIDENT POSSIBLE. LUCKILY CAR BEHIND ME WAS ABLE TO AVOID COLLISION.
Additional Notes:
FAILURE OF TRANSFER CASE: WHILE DRIVING VEHICLE ON STREET GOING AT POSTED SPEED LIMIT OF 45 MPH, SUV MADE GRINDING NOISE WHEN COMING TO A STOP LIGHT. UPON START OF ACCELERATION NOISE HEARD AGAIN. AT SPEED LIMIT OF 45 MPH CAR SUDDENLY FELT AS IF WHEELS LOCKED UP AND CAR WOULD NOT MOVE IN DRIVE. SHIFT TO PARK, SHIFTED BACK TO DRIVE AND REVERSE, NO MOVEMENT OF CAR IN GEAR. NEEDED SPECIALIZED DOLLY LIFT TOWING TO DEALERSHIP IN AREA. UPON MULTIPLE INSPECTIONS AND DELIBERATIONS WITH DEALERSHIP MAINTENANCE DEPARTMENT AND NISSAN WARRANTY REPRESENTATIVES PART DEEMED RESPONSIBLE WAS THE TRANSFER CASE. THIS WAS SUPPOSEDLY REPAIRED WHEN INCIDENTALLY FOUND AT PRIOR CAR INSPECTION AT USUAL DEALER. REPAIR HAS NOW BEEN DEEMED TO BE COMPLETED WITH USED TRANSFER CASE AS A SAFE OPTIONS. CONCERN REMAINS ON MY MIND FOR FAULTY PART AND REPAIR. CONCERN FOR OTHERS TRAVELING ON ROAD THAT CAR WILL COME TO IMMEDIATE ABRUPT STOP AND ACCIDENT POSSIBLE. LUCKILY CAR BEHIND ME WAS ABLE TO AVOID COLLISION.
Mfg Campaign: 11405706
Recall Date: Mar 30, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.
Corrective Action:
2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.
Additional Notes:
2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.
Mfg Campaign: 11404458
Recall Date: Mar 23, 2021
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.
Corrective Action:
2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.
Additional Notes:
2015-2019 NISSAN MURANOS HAVE AN ON-GOING ELECTRICAL HAZARD WITH THE CLIMATE CONTROLLED SEATS. THE ELECTRICAL HARNESS CONNECTOR DIRECTLY UNDER THE SEAT WILL FAIL AND ACTUALLY GET SO HOT IT WILL MELT THE PLASTIC PIECES! IN FACT, NISSAN HAS ISSUED IT'S OWN 15 PAGE SERVICE BULLETIN WARNING TO ITS DEALERS ON THE FIRE DANGER (EL18-035, REFERENCE NTB19-004, DATED 17 JANUARY 2019). THIS BULLETIN GRAPHICALLY SHOWS PICTURES OF HOW THE HARNESS CONNECTOR AND THE SEAT CONTROL UNIT WILL GET SO HOT THEY WILL MELT AND FAIL. IT ALSO DETAILS HOW LOCAL DEALERS SHOULD REPLACE THE DEFECTIVE CONNECTOR AND EVEN HOW THEY SHOULD CHARGE NISSAN BACK FOR THE REPAIR (PAGE 15 - PRIMARY PART LINE CLAIM). MY 2016 NISSAN MURANO SUFFERED THE SAME DRIVERS SEAT ELECTRICAL FAILURE RECENTLY. I VISUALLY VERIFIED THE DAMAGED (MELTED) CONNECTOR UNDER THE SEAT AND CONTACTED MY LOCAL NISSAN DEALER (YOUNGBLOOD NISSAN, SPRINGFIELD MO.). I PROVIDED THEM THE NISSAN ALERT INFORMATION. THE DEALER IS REFUSING TO FIX THE KNOWN FAILURE UNLESS THEY ARE PAID FOR THE SERVICE WORK (ESTIMATED IS OVER $300.00)! GIVEN THAT THIS FIRE HAZARD COVERS FOUR YEARS WORTH OF NISSAN MURANO PRODUCTION AND THE 2016-2019 TITANS, NISSAN SHOULD FIX THE DEFECTIVE PARTS FOR FREE. WHILE IN MY CASE THERE WAS NO ACTUAL FIRE OR DAMAGE BEYOND THE MELTED ELECTRICAL PARTS AND LOSS OF THE SEAT CLIMATE CONTROL FEATURE..I HAVE LEFT THE DEFECTIVE PLUG DISCONNECTED, STILL LEAVES ME VERY CONCERNED ABOUT THEY SAFETY OF MYSELF AND MY FAMILY. I HAVE ATTACHED IMAGES OF BOTH THE INTERNAL NISSAN SERVICE BULLETIN AND AN IMAGE OF MY MELTED AND DEFECTIVE ELECTRICAL PLUG. THANK YOU.
Mfg Campaign: 11404458
Recall Date: Mar 23, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW
Corrective Action:
VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW
Additional Notes:
VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW
Mfg Campaign: 11398051
Recall Date: Feb 26, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW
Corrective Action:
VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW
Additional Notes:
VEHICLE HAS A CONSTANT RINGING OR BUZZING SOUND COMING FROM THE REAR BUMPER WHETHER CAR IS ON OR OFF CONSTANT RINGING SEEM TO APPEAR WHEN I'M WASHING THE VEHICLE AND THE TEMPERATURE IS LOW
Mfg Campaign: 11398051
Recall Date: Feb 26, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS WE WERE DRIVING ON A CITY STREET OUR 2016 NISSAN MURANO WE COULD SMELL PLASTIC MELTING OR BURNING WHILE HAVING OUR DRIVER SEAT HEATING SYSTEM TURNED ON. WE TURNED OFF THE HEATING SYSTEM. NOW, OUR DRIVER SEAT HEATER DOES NOT TURN ON AT ALL. WE PLAN TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO GET IT DIAGNOSED, BUT AFTER DOING SOME RESEARCH ONLINE, WE COULD READ THAT MANY OTHERS DEALT WITH THIS ISSUE PREVIOUSLY. THE ELECTRICAL HARNESS UNDER THE DRIVERS SEAT GETS TOO HOT AND BEGINS TO MELT. IT SEEMS THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE OF THE ELETRICAL HARNESS. I WILL HAVE A SPECIFIC DIAGNOSIS SOON.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER AND THEY DID NOT HAVE A SOLUTION.
Corrective Action:
AS WE WERE DRIVING ON A CITY STREET OUR 2016 NISSAN MURANO WE COULD SMELL PLASTIC MELTING OR BURNING WHILE HAVING OUR DRIVER SEAT HEATING SYSTEM TURNED ON. WE TURNED OFF THE HEATING SYSTEM. NOW, OUR DRIVER SEAT HEATER DOES NOT TURN ON AT ALL. WE PLAN TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO GET IT DIAGNOSED, BUT AFTER DOING SOME RESEARCH ONLINE, WE COULD READ THAT MANY OTHERS DEALT WITH THIS ISSUE PREVIOUSLY. THE ELECTRICAL HARNESS UNDER THE DRIVERS SEAT GETS TOO HOT AND BEGINS TO MELT. IT SEEMS THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE OF THE ELETRICAL HARNESS. I WILL HAVE A SPECIFIC DIAGNOSIS SOON.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER AND THEY DID NOT HAVE A SOLUTION.
Additional Notes:
AS WE WERE DRIVING ON A CITY STREET OUR 2016 NISSAN MURANO WE COULD SMELL PLASTIC MELTING OR BURNING WHILE HAVING OUR DRIVER SEAT HEATING SYSTEM TURNED ON. WE TURNED OFF THE HEATING SYSTEM. NOW, OUR DRIVER SEAT HEATER DOES NOT TURN ON AT ALL. WE PLAN TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO GET IT DIAGNOSED, BUT AFTER DOING SOME RESEARCH ONLINE, WE COULD READ THAT MANY OTHERS DEALT WITH THIS ISSUE PREVIOUSLY. THE ELECTRICAL HARNESS UNDER THE DRIVERS SEAT GETS TOO HOT AND BEGINS TO MELT. IT SEEMS THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE OF THE ELETRICAL HARNESS. I WILL HAVE A SPECIFIC DIAGNOSIS SOON.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER AND THEY DID NOT HAVE A SOLUTION.
Mfg Campaign: 11387772
Recall Date: Jan 12, 2021
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
AS WE WERE DRIVING ON A CITY STREET OUR 2016 NISSAN MURANO WE COULD SMELL PLASTIC MELTING OR BURNING WHILE HAVING OUR DRIVER SEAT HEATING SYSTEM TURNED ON. WE TURNED OFF THE HEATING SYSTEM. NOW, OUR DRIVER SEAT HEATER DOES NOT TURN ON AT ALL. WE PLAN TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO GET IT DIAGNOSED, BUT AFTER DOING SOME RESEARCH ONLINE, WE COULD READ THAT MANY OTHERS DEALT WITH THIS ISSUE PREVIOUSLY. THE ELECTRICAL HARNESS UNDER THE DRIVERS SEAT GETS TOO HOT AND BEGINS TO MELT. IT SEEMS THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE OF THE ELETRICAL HARNESS. I WILL HAVE A SPECIFIC DIAGNOSIS SOON.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER AND THEY DID NOT HAVE A SOLUTION.
Corrective Action:
AS WE WERE DRIVING ON A CITY STREET OUR 2016 NISSAN MURANO WE COULD SMELL PLASTIC MELTING OR BURNING WHILE HAVING OUR DRIVER SEAT HEATING SYSTEM TURNED ON. WE TURNED OFF THE HEATING SYSTEM. NOW, OUR DRIVER SEAT HEATER DOES NOT TURN ON AT ALL. WE PLAN TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO GET IT DIAGNOSED, BUT AFTER DOING SOME RESEARCH ONLINE, WE COULD READ THAT MANY OTHERS DEALT WITH THIS ISSUE PREVIOUSLY. THE ELECTRICAL HARNESS UNDER THE DRIVERS SEAT GETS TOO HOT AND BEGINS TO MELT. IT SEEMS THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE OF THE ELETRICAL HARNESS. I WILL HAVE A SPECIFIC DIAGNOSIS SOON.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER AND THEY DID NOT HAVE A SOLUTION.
Additional Notes:
AS WE WERE DRIVING ON A CITY STREET OUR 2016 NISSAN MURANO WE COULD SMELL PLASTIC MELTING OR BURNING WHILE HAVING OUR DRIVER SEAT HEATING SYSTEM TURNED ON. WE TURNED OFF THE HEATING SYSTEM. NOW, OUR DRIVER SEAT HEATER DOES NOT TURN ON AT ALL. WE PLAN TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO GET IT DIAGNOSED, BUT AFTER DOING SOME RESEARCH ONLINE, WE COULD READ THAT MANY OTHERS DEALT WITH THIS ISSUE PREVIOUSLY. THE ELECTRICAL HARNESS UNDER THE DRIVERS SEAT GETS TOO HOT AND BEGINS TO MELT. IT SEEMS THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE OF THE ELETRICAL HARNESS. I WILL HAVE A SPECIFIC DIAGNOSIS SOON.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER AND THEY DID NOT HAVE A SOLUTION.
Mfg Campaign: 11387772
Recall Date: Jan 12, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAILURE OF THE AUTOMATIC OPEN/CLOSE REAR HATCH. REQUIRES EXCESS FORCE TO MANUALLY OPEN AND CLOSE
Corrective Action:
FAILURE OF THE AUTOMATIC OPEN/CLOSE REAR HATCH. REQUIRES EXCESS FORCE TO MANUALLY OPEN AND CLOSE
Additional Notes:
FAILURE OF THE AUTOMATIC OPEN/CLOSE REAR HATCH. REQUIRES EXCESS FORCE TO MANUALLY OPEN AND CLOSE
Mfg Campaign: 11366166
Recall Date: Oct 24, 2020
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
DRIVERS SEAT. HEATING AND COOLING FUNCTION FAILURE DUE TO CLIMATE CONTROL MODULE. SEE TECH BULLETIN NTB19-004
Corrective Action:
DRIVERS SEAT. HEATING AND COOLING FUNCTION FAILURE DUE TO CLIMATE CONTROL MODULE. SEE TECH BULLETIN NTB19-004
Additional Notes:
DRIVERS SEAT. HEATING AND COOLING FUNCTION FAILURE DUE TO CLIMATE CONTROL MODULE. SEE TECH BULLETIN NTB19-004
Mfg Campaign: 11366167
Recall Date: Oct 24, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INTELLIGENT FORWARD COLLISION WARNING RADAR SENSOR FAILURE. FAILED AT 37K MILES. MANUFACTURER AGREED TO NO CHARGE REPLACEMENT AFTER OWNER FILED COMPLAINTS WITH OUTSIDE AGENCIES.
Corrective Action:
INTELLIGENT FORWARD COLLISION WARNING RADAR SENSOR FAILURE. FAILED AT 37K MILES. MANUFACTURER AGREED TO NO CHARGE REPLACEMENT AFTER OWNER FILED COMPLAINTS WITH OUTSIDE AGENCIES.
Additional Notes:
INTELLIGENT FORWARD COLLISION WARNING RADAR SENSOR FAILURE. FAILED AT 37K MILES. MANUFACTURER AGREED TO NO CHARGE REPLACEMENT AFTER OWNER FILED COMPLAINTS WITH OUTSIDE AGENCIES.
Mfg Campaign: 11366169
Recall Date: Oct 24, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Mfg Campaign: 11363002
Recall Date: Oct 6, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE TRACTION CONTROL AND COLLISION MITIGATION WARNING LIGHTS ILLUMINATED. THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND THE CRUISE CONTROL WAS DISENGAGED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO NISSAN OF NORTH OLMSTED (28500 LORAIN RD, NORTH OLMSTED, OH 44070) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DISTANCE SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Mfg Campaign: 11363002
Recall Date: Oct 6, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
IN JULY LEAVING THE STORE I PUT THE CAR IN RESERVE TO COME OUT THE PARKING SPOT NOTHING HAPPEN TURN OFF THE CAR RESTART AND PUT THE CAR AGAIN INTO REVERSE STIL NOTHING HAPPENED THEN O TRY TO PUT THE CAR INTO PARK AND IT JUMP FORWARD. TWO WEEKS LATER THE SAME ISSUE AGAIN BUT PUT IT INTO DRIVE IT DIDN'T EVEN MOVE THIS IS A 2016 NISSAN MURANO THAT I PURCHASE AT 43K MILES. NOW TOOK IT TO THE DEALER I NEED A NEW TRANSMISSION AT $5500 THIS CAR ONLY HAS 75K MILES NEVER EXPECT FOR IT TO BE OUT OF WARRANTY. NOW IM STUCK PAYING FOR A CAR THAT I CAN'T DRIVE DUE TO THE CRAPPY TRANSMISSION ISSUE THAT IS AFFECTING NISSAN CAR.
Corrective Action:
IN JULY LEAVING THE STORE I PUT THE CAR IN RESERVE TO COME OUT THE PARKING SPOT NOTHING HAPPEN TURN OFF THE CAR RESTART AND PUT THE CAR AGAIN INTO REVERSE STIL NOTHING HAPPENED THEN O TRY TO PUT THE CAR INTO PARK AND IT JUMP FORWARD. TWO WEEKS LATER THE SAME ISSUE AGAIN BUT PUT IT INTO DRIVE IT DIDN'T EVEN MOVE THIS IS A 2016 NISSAN MURANO THAT I PURCHASE AT 43K MILES. NOW TOOK IT TO THE DEALER I NEED A NEW TRANSMISSION AT $5500 THIS CAR ONLY HAS 75K MILES NEVER EXPECT FOR IT TO BE OUT OF WARRANTY. NOW IM STUCK PAYING FOR A CAR THAT I CAN'T DRIVE DUE TO THE CRAPPY TRANSMISSION ISSUE THAT IS AFFECTING NISSAN CAR.
Additional Notes:
IN JULY LEAVING THE STORE I PUT THE CAR IN RESERVE TO COME OUT THE PARKING SPOT NOTHING HAPPEN TURN OFF THE CAR RESTART AND PUT THE CAR AGAIN INTO REVERSE STIL NOTHING HAPPENED THEN O TRY TO PUT THE CAR INTO PARK AND IT JUMP FORWARD. TWO WEEKS LATER THE SAME ISSUE AGAIN BUT PUT IT INTO DRIVE IT DIDN'T EVEN MOVE THIS IS A 2016 NISSAN MURANO THAT I PURCHASE AT 43K MILES. NOW TOOK IT TO THE DEALER I NEED A NEW TRANSMISSION AT $5500 THIS CAR ONLY HAS 75K MILES NEVER EXPECT FOR IT TO BE OUT OF WARRANTY. NOW IM STUCK PAYING FOR A CAR THAT I CAN'T DRIVE DUE TO THE CRAPPY TRANSMISSION ISSUE THAT IS AFFECTING NISSAN CAR.
Mfg Campaign: 11348736
Recall Date: Aug 11, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB
Corrective Action:
LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB
Additional Notes:
LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB
Mfg Campaign: 11348384
Recall Date: Aug 10, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB
Corrective Action:
LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB
Additional Notes:
LEL MODELO PRESENTA LUZ EN EL PANEL DEL CONDUCTOR. LA UNIDAD FUE SCAN EN AUTK CENTRO NISSAN EXPERTOS EN LA UNIDAD Y REFLEJO CODICO QUE INDICA QUE EL RADAR FRONTAL DE COALICION EST DEFECTUOSO. ESTE MODELO NISSAN MURANO A PRESENTADOS EN OTRAS UNIDADES QUE ESTA PIEZA ES TIENE PROBLEMAS Y QUE EL MANOFACTURERO RECOMIENDA REEMPLAZO. LA COMPAIA DE GARANTIA EXTENDIDA CON TEL 1 800 323 5771 CON #CONTRATO PRAD1-51224 INDICAN QUE PARA ELLOS LA PIEZA NO ESTA DEFECTUOSA AUNQUE EN EL SCAN APAREZCA COMO FALLA. HABLE CON JOSE, EFRAIN Y AUN ESPERANDO LLAMADA DEL GERENTE ANTONIO LOS CUALES INDICAN QUE PARA ELLOS NO ES SUFICIENTE Y NO VAN A AUTORIZAR LA PIEZA. ESTA PIEZA NO ES UN ACCESORIO EN UN VEHICULO ESTA PIEZA PUEDE CAUSAR O EVITAR UN ACCIDENTE.*DT*JB
Mfg Campaign: 11348384
Recall Date: Aug 10, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK UP CAMERA DISPLAY IS OFTEN, BUT NOT ALWAYS, SHOWING A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE. I HAVE TO PUT THE VEHICLE IN PARK AND THEN REVERSE AGAIN TO MAKE IT WORK. THIS HAPPENS ANYWHERE, IN THE GARAGE, IN A PARKING LOT OR ANYPLACE I HAVE TO PUT THE VEHICLE IN REVERSE. IT IS NOT CONSISTENT BUT HAPPENS ENOUGH TIMES TO BE A SAFETY ISSUE.
Corrective Action:
BACK UP CAMERA DISPLAY IS OFTEN, BUT NOT ALWAYS, SHOWING A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE. I HAVE TO PUT THE VEHICLE IN PARK AND THEN REVERSE AGAIN TO MAKE IT WORK. THIS HAPPENS ANYWHERE, IN THE GARAGE, IN A PARKING LOT OR ANYPLACE I HAVE TO PUT THE VEHICLE IN REVERSE. IT IS NOT CONSISTENT BUT HAPPENS ENOUGH TIMES TO BE A SAFETY ISSUE.
Additional Notes:
BACK UP CAMERA DISPLAY IS OFTEN, BUT NOT ALWAYS, SHOWING A BLACK SCREEN WHEN I PUT THE VEHICLE IN REVERSE. I HAVE TO PUT THE VEHICLE IN PARK AND THEN REVERSE AGAIN TO MAKE IT WORK. THIS HAPPENS ANYWHERE, IN THE GARAGE, IN A PARKING LOT OR ANYPLACE I HAVE TO PUT THE VEHICLE IN REVERSE. IT IS NOT CONSISTENT BUT HAPPENS ENOUGH TIMES TO BE A SAFETY ISSUE.
Mfg Campaign: 11339057
Recall Date: Jul 13, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS
Corrective Action:
ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS
Additional Notes:
ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS
Mfg Campaign: 11326553
Recall Date: May 29, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS
Corrective Action:
ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS
Additional Notes:
ABS AND FRONT RADAR LIGHTS ON CLUSTER. I TOOK THE VEHICLE TO THE SAME DEALER THAT SOLD IT TO ME AND THEY DIAGNOSED THE SAME WITH A PROBLEM ON THE ABS ACTUATOR. THE SERVICE REPRESENTATIVE ALSO TOLD ME THAT THE FRONT RADAR ON THE BUMPER IS RELATED TO THE ABS SYSTEM AND THAT THE WARRANTY OF THE VEHICLE ON THE ELECTRICAL PART DOES JOT COVER THE SAME. I DID MY RESEARCH AND FOUND THAT THE 2016 NISSAN MURANO HAS AA MANUFACTURERS RECALL FROM THE ABS SYSTEM. *TR *BF *AS
Mfg Campaign: 11326553
Recall Date: May 29, 2020
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
1. DRIVERS SEAT ROCKS AS IF IT IS BROKEN. COULD CAUSE PROBLEM WITH AIRBAG DEPLOYING IN A CRASH. 2. REAR SHOCKS/STRUTS SEAM TO BE WEAK OR COLLAPSED. MAKES VEHICLE SIT LOWER IN REAR, THIS CAUSES THE SUN TO REFLECT IN DRIVERS EYES BLINDING THE DRIVER. OUR VEHICLE IS SILVER IN COLOR. I*DT *TR
Corrective Action:
1. DRIVERS SEAT ROCKS AS IF IT IS BROKEN. COULD CAUSE PROBLEM WITH AIRBAG DEPLOYING IN A CRASH. 2. REAR SHOCKS/STRUTS SEAM TO BE WEAK OR COLLAPSED. MAKES VEHICLE SIT LOWER IN REAR, THIS CAUSES THE SUN TO REFLECT IN DRIVERS EYES BLINDING THE DRIVER. OUR VEHICLE IS SILVER IN COLOR. I*DT *TR
Additional Notes:
1. DRIVERS SEAT ROCKS AS IF IT IS BROKEN. COULD CAUSE PROBLEM WITH AIRBAG DEPLOYING IN A CRASH. 2. REAR SHOCKS/STRUTS SEAM TO BE WEAK OR COLLAPSED. MAKES VEHICLE SIT LOWER IN REAR, THIS CAUSES THE SUN TO REFLECT IN DRIVERS EYES BLINDING THE DRIVER. OUR VEHICLE IS SILVER IN COLOR. I*DT *TR
Mfg Campaign: 11325145
Recall Date: May 19, 2020
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