Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Consumer Complaints
241 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Nissan pathfinder has consistently had a AC compressor unit replacement several times. There is OBVIOUSLY a sealing issue on this part /vehicle. It’s absolutely unacceptable to replace a AC compressor unit 3 times within the 5 years of owning this vehicle.
Corrective Action:
My Nissan pathfinder has consistently had a AC compressor unit replacement several times. There is OBVIOUSLY a sealing issue on this part /vehicle. It’s absolutely unacceptable to replace a AC compressor unit 3 times within the 5 years of owning this vehicle.
Additional Notes:
My Nissan pathfinder has consistently had a AC compressor unit replacement several times. There is OBVIOUSLY a sealing issue on this part /vehicle. It’s absolutely unacceptable to replace a AC compressor unit 3 times within the 5 years of owning this vehicle.
Mfg Campaign: 11676700
Recall Date: Jul 28, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at various speeds the vehicle failed to properly accelerate and the transmission overheated. The vehicle was taken to the local dealer who diagnosed that the transmission cooler had leaked transmission fluid and needed to be replaced. The transmission cooler was replaced but the failure persisted. Additionally, while driving at an undisclosed speed, the rear hatch door opened unintendedly. The contact stated that while attempting to retrieve items from the rear hatch area, the electronic hatch door closed unexpectedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at various speeds the vehicle failed to properly accelerate and the transmission overheated. The vehicle was taken to the local dealer who diagnosed that the transmission cooler had leaked transmission fluid and needed to be replaced. The transmission cooler was replaced but the failure persisted. Additionally, while driving at an undisclosed speed, the rear hatch door opened unintendedly. The contact stated that while attempting to retrieve items from the rear hatch area, the electronic hatch door closed unexpectedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at various speeds the vehicle failed to properly accelerate and the transmission overheated. The vehicle was taken to the local dealer who diagnosed that the transmission cooler had leaked transmission fluid and needed to be replaced. The transmission cooler was replaced but the failure persisted. Additionally, while driving at an undisclosed speed, the rear hatch door opened unintendedly. The contact stated that while attempting to retrieve items from the rear hatch area, the electronic hatch door closed unexpectedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 48,000.
Mfg Campaign: 11675377
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at various speeds the vehicle failed to properly accelerate and the transmission overheated. The vehicle was taken to the local dealer who diagnosed that the transmission cooler had leaked transmission fluid and needed to be replaced. The transmission cooler was replaced but the failure persisted. Additionally, while driving at an undisclosed speed, the rear hatch door opened unintendedly. The contact stated that while attempting to retrieve items from the rear hatch area, the electronic hatch door closed unexpectedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at various speeds the vehicle failed to properly accelerate and the transmission overheated. The vehicle was taken to the local dealer who diagnosed that the transmission cooler had leaked transmission fluid and needed to be replaced. The transmission cooler was replaced but the failure persisted. Additionally, while driving at an undisclosed speed, the rear hatch door opened unintendedly. The contact stated that while attempting to retrieve items from the rear hatch area, the electronic hatch door closed unexpectedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at various speeds the vehicle failed to properly accelerate and the transmission overheated. The vehicle was taken to the local dealer who diagnosed that the transmission cooler had leaked transmission fluid and needed to be replaced. The transmission cooler was replaced but the failure persisted. Additionally, while driving at an undisclosed speed, the rear hatch door opened unintendedly. The contact stated that while attempting to retrieve items from the rear hatch area, the electronic hatch door closed unexpectedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 48,000.
Mfg Campaign: 11675377
Recall Date: Jul 22, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Corrective Action:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Additional Notes:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Mfg Campaign: 11672186
Recall Date: Jul 9, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Corrective Action:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Additional Notes:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Mfg Campaign: 11672186
Recall Date: Jul 9, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Corrective Action:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Additional Notes:
Nissan Pathfinder vehicles to repair the CVT transmission fluid cooler hose (inter-cooler). The internal fluid cooler (ITOC) hose may detach from the cooler due to inadequate clamping force. Inter-coolers may overheat, fail operation causing leaks and possible fires. If this occurs, the CVT transmission fluid will begin to slowly leak and the malfunction indicator lamp (MIL) will illuminate on the instrument panel. If the MIL is ignored, the CVT transmission fluid will drain further, resulting in noise, vibration and possible fire. If this is ignored, eventually the CVT transmission will no longer operate properly and the The vehicle will stop accelerating, which could increase the risk of a crash and endangerment. Rear hatch on some 2017 Nissan Pathfinders. Specifically, some brackets used to attach the gas struts to the rear door (hatch) may be improperly made, potentially causing the struts to detach from the brackets when opening or closing the door. This could cause the hatch to fall rapidly, potentially striking someone. Identified as 18V-601, that includes the 2017 Nissan Pathfinder for a potential issue where the lift-gate (back hatch) may not lock properly, this will allow lift-gate to open while driving, not lock securely, potentially allowing someone to fall out of moving vehicle.
Mfg Campaign: 11672186
Recall Date: Jul 9, 2025
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The vehicle was taken to the local dealer for routine maintenance, and the vehicle was diagnosed, and the contact was informed that the air bag and sensor needed to be replaced. The vehicle was not repaired. The contact refused the repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The vehicle was taken to the local dealer for routine maintenance, and the vehicle was diagnosed, and the contact was informed that the air bag and sensor needed to be replaced. The vehicle was not repaired. The contact refused the repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The vehicle was taken to the local dealer for routine maintenance, and the vehicle was diagnosed, and the contact was informed that the air bag and sensor needed to be replaced. The vehicle was not repaired. The contact refused the repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11664526
Recall Date: Jun 3, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Nissan CVT transmission on my low mileage Nissan Pathfinder 2017 with 90k miles is showing that there is an issue with transmission. it can stop working while driving and it can be an issue with safety if you are driving anywhere. it can potentially cause loss of life of my family or others.
Corrective Action:
The Nissan CVT transmission on my low mileage Nissan Pathfinder 2017 with 90k miles is showing that there is an issue with transmission. it can stop working while driving and it can be an issue with safety if you are driving anywhere. it can potentially cause loss of life of my family or others.
Additional Notes:
The Nissan CVT transmission on my low mileage Nissan Pathfinder 2017 with 90k miles is showing that there is an issue with transmission. it can stop working while driving and it can be an issue with safety if you are driving anywhere. it can potentially cause loss of life of my family or others.
Mfg Campaign: 11662466
Recall Date: May 21, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's daughter owns a 2017 Nissan Pathfinder. The contact stated while starting the vehicle, the instrument panel and the infotainment system were inoperable, and the screen was black. The contact stated that the failure persisted while driving, and the contact's daughter was unable to control the side view mirrors. The vehicle was taken to an unknown dealer, where it was diagnosed that the display control unit, Part Number: 25391-9PJ0C had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was out of warranty. The failure mileage was approximately 89,000.
Corrective Action:
The contact's daughter owns a 2017 Nissan Pathfinder. The contact stated while starting the vehicle, the instrument panel and the infotainment system were inoperable, and the screen was black. The contact stated that the failure persisted while driving, and the contact's daughter was unable to control the side view mirrors. The vehicle was taken to an unknown dealer, where it was diagnosed that the display control unit, Part Number: 25391-9PJ0C had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was out of warranty. The failure mileage was approximately 89,000.
Additional Notes:
The contact's daughter owns a 2017 Nissan Pathfinder. The contact stated while starting the vehicle, the instrument panel and the infotainment system were inoperable, and the screen was black. The contact stated that the failure persisted while driving, and the contact's daughter was unable to control the side view mirrors. The vehicle was taken to an unknown dealer, where it was diagnosed that the display control unit, Part Number: 25391-9PJ0C had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was out of warranty. The failure mileage was approximately 89,000.
Mfg Campaign: 11634532
Recall Date: Jan 7, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Corrective Action:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Additional Notes:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Mfg Campaign: 11630859
Recall Date: Dec 16, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Corrective Action:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Additional Notes:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Mfg Campaign: 11630859
Recall Date: Dec 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Corrective Action:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Additional Notes:
The Check Engine light turned on and took it to dealership on 12/14/24 and they stated that Throttle chamber may have issues. Used scanner and code P0101- Mass Air Flow Sensor Circuit was read on scanner. Vehicle struggles to get air flow into engine causes speed to struggle when trying to accelerate.
Mfg Campaign: 11630859
Recall Date: Dec 16, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Faulty fluid pump system Fault CVT system I noticed the car was slow to accelerate like it was slipping. Then a few days later, there was a jerking/ shuddering you could feel the entire car shaking. I took to the repair shop and they are saying it pulled the code for CVT and fuel pump circuit. Car in the shop awaiting repair This seems to be common problem with the Nissan pathfinder finder 2017. Is there anything can be done about this. It can easily become a safety hazard and potential loss of life. Shouldn’t there be a recall or resolution to this problem and Coustomer get reimbursement for money spent with this defective product.q
Corrective Action:
Faulty fluid pump system Fault CVT system I noticed the car was slow to accelerate like it was slipping. Then a few days later, there was a jerking/ shuddering you could feel the entire car shaking. I took to the repair shop and they are saying it pulled the code for CVT and fuel pump circuit. Car in the shop awaiting repair This seems to be common problem with the Nissan pathfinder finder 2017. Is there anything can be done about this. It can easily become a safety hazard and potential loss of life. Shouldn’t there be a recall or resolution to this problem and Coustomer get reimbursement for money spent with this defective product.q
Additional Notes:
Faulty fluid pump system Fault CVT system I noticed the car was slow to accelerate like it was slipping. Then a few days later, there was a jerking/ shuddering you could feel the entire car shaking. I took to the repair shop and they are saying it pulled the code for CVT and fuel pump circuit. Car in the shop awaiting repair This seems to be common problem with the Nissan pathfinder finder 2017. Is there anything can be done about this. It can easily become a safety hazard and potential loss of life. Shouldn’t there be a recall or resolution to this problem and Coustomer get reimbursement for money spent with this defective product.q
Mfg Campaign: 11624636
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Faulty fluid pump system Fault CVT system I noticed the car was slow to accelerate like it was slipping. Then a few days later, there was a jerking/ shuddering you could feel the entire car shaking. I took to the repair shop and they are saying it pulled the code for CVT and fuel pump circuit. Car in the shop awaiting repair This seems to be common problem with the Nissan pathfinder finder 2017. Is there anything can be done about this. It can easily become a safety hazard and potential loss of life. Shouldn’t there be a recall or resolution to this problem and Coustomer get reimbursement for money spent with this defective product.q
Corrective Action:
Faulty fluid pump system Fault CVT system I noticed the car was slow to accelerate like it was slipping. Then a few days later, there was a jerking/ shuddering you could feel the entire car shaking. I took to the repair shop and they are saying it pulled the code for CVT and fuel pump circuit. Car in the shop awaiting repair This seems to be common problem with the Nissan pathfinder finder 2017. Is there anything can be done about this. It can easily become a safety hazard and potential loss of life. Shouldn’t there be a recall or resolution to this problem and Coustomer get reimbursement for money spent with this defective product.q
Additional Notes:
Faulty fluid pump system Fault CVT system I noticed the car was slow to accelerate like it was slipping. Then a few days later, there was a jerking/ shuddering you could feel the entire car shaking. I took to the repair shop and they are saying it pulled the code for CVT and fuel pump circuit. Car in the shop awaiting repair This seems to be common problem with the Nissan pathfinder finder 2017. Is there anything can be done about this. It can easily become a safety hazard and potential loss of life. Shouldn’t there be a recall or resolution to this problem and Coustomer get reimbursement for money spent with this defective product.q
Mfg Campaign: 11624636
Recall Date: Nov 11, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On Sunday [XXX] while driving to Savannah Georgia to attend a funeral my 2017 Nissan Pathfinder broke down. I was able to coast off the road out of traffic in the pouring rain. I had the vehicle towed to Statesboro tire and brake in Statesboro Georgia who was in network with my extended warranty company. On May 20th 2024 I was told the engine failed due to metal in the oil. They opened a claim and diagnosed the issue. The warranty company requested the oil pan be dropped and pictures to be submitted to them to continue with the claim. Upon further inspection there was sludge and noticeable metal in the oil pan. My extended warranty company denied the claim. I asked if i could submit my maintenance records to prove the vehicle had been maintained. I was told no by the warranty company and statesboro tire and brake didn't even submit them for me. So I had to pay for the work test had been done and have the vehicle towed back to Grovetown Ga. which is where I live. I contacted Nissan consumer relations at this point not knowing what else to do. They opened a claim and I then had the vehicle towed to the Nissan dealership near me. Which they did another diagnosis and the claim through them was also denied. I purchased this vehicle used from CarMax in Augusta Georgia with 41502 miles on it. Upon purchasing the vehicle I maintained the vehicle keeping up with all of the manufacturers recommendations for maintenance and service. I contacted CarMax to see if they could do anything because they are who I purchased the vehicle from. The service manager at CarMax was able to submit my records to the extended warranty company and the claim was approved. The engine is being replaced after almost 6 months of persistence. It is a used engine but at least it's a new engine to me. On [XXX] the vehicle had 100573 miles. There were no warning lights. The vehicle had no issues until it just died on that date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Sunday [XXX] while driving to Savannah Georgia to attend a funeral my 2017 Nissan Pathfinder broke down. I was able to coast off the road out of traffic in the pouring rain. I had the vehicle towed to Statesboro tire and brake in Statesboro Georgia who was in network with my extended warranty company. On May 20th 2024 I was told the engine failed due to metal in the oil. They opened a claim and diagnosed the issue. The warranty company requested the oil pan be dropped and pictures to be submitted to them to continue with the claim. Upon further inspection there was sludge and noticeable metal in the oil pan. My extended warranty company denied the claim. I asked if i could submit my maintenance records to prove the vehicle had been maintained. I was told no by the warranty company and statesboro tire and brake didn't even submit them for me. So I had to pay for the work test had been done and have the vehicle towed back to Grovetown Ga. which is where I live. I contacted Nissan consumer relations at this point not knowing what else to do. They opened a claim and I then had the vehicle towed to the Nissan dealership near me. Which they did another diagnosis and the claim through them was also denied. I purchased this vehicle used from CarMax in Augusta Georgia with 41502 miles on it. Upon purchasing the vehicle I maintained the vehicle keeping up with all of the manufacturers recommendations for maintenance and service. I contacted CarMax to see if they could do anything because they are who I purchased the vehicle from. The service manager at CarMax was able to submit my records to the extended warranty company and the claim was approved. The engine is being replaced after almost 6 months of persistence. It is a used engine but at least it's a new engine to me. On [XXX] the vehicle had 100573 miles. There were no warning lights. The vehicle had no issues until it just died on that date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Sunday [XXX] while driving to Savannah Georgia to attend a funeral my 2017 Nissan Pathfinder broke down. I was able to coast off the road out of traffic in the pouring rain. I had the vehicle towed to Statesboro tire and brake in Statesboro Georgia who was in network with my extended warranty company. On May 20th 2024 I was told the engine failed due to metal in the oil. They opened a claim and diagnosed the issue. The warranty company requested the oil pan be dropped and pictures to be submitted to them to continue with the claim. Upon further inspection there was sludge and noticeable metal in the oil pan. My extended warranty company denied the claim. I asked if i could submit my maintenance records to prove the vehicle had been maintained. I was told no by the warranty company and statesboro tire and brake didn't even submit them for me. So I had to pay for the work test had been done and have the vehicle towed back to Grovetown Ga. which is where I live. I contacted Nissan consumer relations at this point not knowing what else to do. They opened a claim and I then had the vehicle towed to the Nissan dealership near me. Which they did another diagnosis and the claim through them was also denied. I purchased this vehicle used from CarMax in Augusta Georgia with 41502 miles on it. Upon purchasing the vehicle I maintained the vehicle keeping up with all of the manufacturers recommendations for maintenance and service. I contacted CarMax to see if they could do anything because they are who I purchased the vehicle from. The service manager at CarMax was able to submit my records to the extended warranty company and the claim was approved. The engine is being replaced after almost 6 months of persistence. It is a used engine but at least it's a new engine to me. On [XXX] the vehicle had 100573 miles. There were no warning lights. The vehicle had no issues until it just died on that date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11622859
Recall Date: Oct 31, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
We have just under 80,000 miles on this & the transmission has started slipping. Pulled into an intersection after slowing (we were on the right-of-way), turned right to go up a hill & transmission hesitated. Car shuddered, then tranny kicked in & up the hill we went. We've noticed similar issues when moving from a 'slowing' motion to accelerating - highway lane changes when passing, etc. The hill thing was a stunner.
Corrective Action:
We have just under 80,000 miles on this & the transmission has started slipping. Pulled into an intersection after slowing (we were on the right-of-way), turned right to go up a hill & transmission hesitated. Car shuddered, then tranny kicked in & up the hill we went. We've noticed similar issues when moving from a 'slowing' motion to accelerating - highway lane changes when passing, etc. The hill thing was a stunner.
Additional Notes:
We have just under 80,000 miles on this & the transmission has started slipping. Pulled into an intersection after slowing (we were on the right-of-way), turned right to go up a hill & transmission hesitated. Car shuddered, then tranny kicked in & up the hill we went. We've noticed similar issues when moving from a 'slowing' motion to accelerating - highway lane changes when passing, etc. The hill thing was a stunner.
Mfg Campaign: 11622879
Recall Date: Oct 31, 2024
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Low beam headlamps becoming to dim to safely see at night resulting in having to replace entire headlamp Replacing bulb made no difference
Corrective Action:
Low beam headlamps becoming to dim to safely see at night resulting in having to replace entire headlamp Replacing bulb made no difference
Additional Notes:
Low beam headlamps becoming to dim to safely see at night resulting in having to replace entire headlamp Replacing bulb made no difference
Mfg Campaign: 11618361
Recall Date: Oct 6, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The contact pulled over to the shoulder of the road and attempted to jumpstart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the property and was later towed to a local dealer where it was diagnosed but no cause for the failure was identified. The contact stated that several weeks afterwards, the display screen went black before the vehicle lost motive power. The contact pulled over to the shoulder of the road and attempted to jump start the vehicle. The contact stated that the vehicle shut off as soon as the contact arrived at the local dealer. The vehicle was taken back to the same local dealer where it was diagnosed but no cause for the failure was identified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The contact pulled over to the shoulder of the road and attempted to jumpstart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the property and was later towed to a local dealer where it was diagnosed but no cause for the failure was identified. The contact stated that several weeks afterwards, the display screen went black before the vehicle lost motive power. The contact pulled over to the shoulder of the road and attempted to jump start the vehicle. The contact stated that the vehicle shut off as soon as the contact arrived at the local dealer. The vehicle was taken back to the same local dealer where it was diagnosed but no cause for the failure was identified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The contact pulled over to the shoulder of the road and attempted to jumpstart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the property and was later towed to a local dealer where it was diagnosed but no cause for the failure was identified. The contact stated that several weeks afterwards, the display screen went black before the vehicle lost motive power. The contact pulled over to the shoulder of the road and attempted to jump start the vehicle. The contact stated that the vehicle shut off as soon as the contact arrived at the local dealer. The vehicle was taken back to the same local dealer where it was diagnosed but no cause for the failure was identified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Mfg Campaign: 11616631
Recall Date: Sep 26, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Thursday 9/12/24 6:38 am temp 71 degrees. Driving on interstate and my 2017 Nissan Pathfinder sunroof exploded in the middle of the glass. No rocks were found. I reviewed dash cam front and rear footage and did not find any evidence of a vehicle close enough to throw a rock on the car.
Corrective Action:
Thursday 9/12/24 6:38 am temp 71 degrees. Driving on interstate and my 2017 Nissan Pathfinder sunroof exploded in the middle of the glass. No rocks were found. I reviewed dash cam front and rear footage and did not find any evidence of a vehicle close enough to throw a rock on the car.
Additional Notes:
Thursday 9/12/24 6:38 am temp 71 degrees. Driving on interstate and my 2017 Nissan Pathfinder sunroof exploded in the middle of the glass. No rocks were found. I reviewed dash cam front and rear footage and did not find any evidence of a vehicle close enough to throw a rock on the car.
Mfg Campaign: 11614214
Recall Date: Sep 12, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AC Auto Amp failed and no cold or hot air is coming out of the vents. Nissan has identified the problem in May 2024 and as of September 2024 they still have not sourced a part that can be used to repair the issue. Safety was put at risk in two ways. First the windshield defroster and defogger do not work. When fog begins to appear on the windshield it affects visibility and has to be wiped off manually while driving. In summer months the temperature of the cabin is excessively hot which can be unsafe over long drives. Nissan has provided no ETA for being able to fix this and the cold NorthEast winter months are coming where it will get dangerously cold. This can be unsafe over long drives in sub freezing temps.
Corrective Action:
AC Auto Amp failed and no cold or hot air is coming out of the vents. Nissan has identified the problem in May 2024 and as of September 2024 they still have not sourced a part that can be used to repair the issue. Safety was put at risk in two ways. First the windshield defroster and defogger do not work. When fog begins to appear on the windshield it affects visibility and has to be wiped off manually while driving. In summer months the temperature of the cabin is excessively hot which can be unsafe over long drives. Nissan has provided no ETA for being able to fix this and the cold NorthEast winter months are coming where it will get dangerously cold. This can be unsafe over long drives in sub freezing temps.
Additional Notes:
AC Auto Amp failed and no cold or hot air is coming out of the vents. Nissan has identified the problem in May 2024 and as of September 2024 they still have not sourced a part that can be used to repair the issue. Safety was put at risk in two ways. First the windshield defroster and defogger do not work. When fog begins to appear on the windshield it affects visibility and has to be wiped off manually while driving. In summer months the temperature of the cabin is excessively hot which can be unsafe over long drives. Nissan has provided no ETA for being able to fix this and the cold NorthEast winter months are coming where it will get dangerously cold. This can be unsafe over long drives in sub freezing temps.
Mfg Campaign: 11612349
Recall Date: Sep 3, 2024
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