Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Consumer Complaints
241 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at a speed of 60mph on the highway my pathfinder lost all power and became had to control as my car came to a complete stop causing me to be stuck in between to merging highways with traffic on each side . I was given no warning this was about to happen and it could have cost me my life . My car had to be picked up and towed I would assume it’s my transmission or my engine it is the 3rd. I could not accelerate or shift at all despite having NO warning lights on until I turned it off to save my battery and make my self able to keep my lights and flashers on without causing anymore damage to my car which has already had a complete engine ,diffrential, and transfcase, radiator, and tan blades replaced multiple times at just 2 years old but was out of mileage so Nissan wouldn’t honor them . Well I assumed with Nissans suite winces they know it’s their transmissions they would cover everyone’s since this is on going however they didn’t and only covered to mileage to my surprise .
Corrective Action:
While driving at a speed of 60mph on the highway my pathfinder lost all power and became had to control as my car came to a complete stop causing me to be stuck in between to merging highways with traffic on each side . I was given no warning this was about to happen and it could have cost me my life . My car had to be picked up and towed I would assume it’s my transmission or my engine it is the 3rd. I could not accelerate or shift at all despite having NO warning lights on until I turned it off to save my battery and make my self able to keep my lights and flashers on without causing anymore damage to my car which has already had a complete engine ,diffrential, and transfcase, radiator, and tan blades replaced multiple times at just 2 years old but was out of mileage so Nissan wouldn’t honor them . Well I assumed with Nissans suite winces they know it’s their transmissions they would cover everyone’s since this is on going however they didn’t and only covered to mileage to my surprise .
Additional Notes:
While driving at a speed of 60mph on the highway my pathfinder lost all power and became had to control as my car came to a complete stop causing me to be stuck in between to merging highways with traffic on each side . I was given no warning this was about to happen and it could have cost me my life . My car had to be picked up and towed I would assume it’s my transmission or my engine it is the 3rd. I could not accelerate or shift at all despite having NO warning lights on until I turned it off to save my battery and make my self able to keep my lights and flashers on without causing anymore damage to my car which has already had a complete engine ,diffrential, and transfcase, radiator, and tan blades replaced multiple times at just 2 years old but was out of mileage so Nissan wouldn’t honor them . Well I assumed with Nissans suite winces they know it’s their transmissions they would cover everyone’s since this is on going however they didn’t and only covered to mileage to my surprise .
Mfg Campaign: 11525236
Recall Date: Jun 4, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
While driving at a speed of 60mph on the highway my pathfinder lost all power and became had to control as my car came to a complete stop causing me to be stuck in between to merging highways with traffic on each side . I was given no warning this was about to happen and it could have cost me my life . My car had to be picked up and towed I would assume it’s my transmission or my engine it is the 3rd. I could not accelerate or shift at all despite having NO warning lights on until I turned it off to save my battery and make my self able to keep my lights and flashers on without causing anymore damage to my car which has already had a complete engine ,diffrential, and transfcase, radiator, and tan blades replaced multiple times at just 2 years old but was out of mileage so Nissan wouldn’t honor them . Well I assumed with Nissans suite winces they know it’s their transmissions they would cover everyone’s since this is on going however they didn’t and only covered to mileage to my surprise .
Corrective Action:
While driving at a speed of 60mph on the highway my pathfinder lost all power and became had to control as my car came to a complete stop causing me to be stuck in between to merging highways with traffic on each side . I was given no warning this was about to happen and it could have cost me my life . My car had to be picked up and towed I would assume it’s my transmission or my engine it is the 3rd. I could not accelerate or shift at all despite having NO warning lights on until I turned it off to save my battery and make my self able to keep my lights and flashers on without causing anymore damage to my car which has already had a complete engine ,diffrential, and transfcase, radiator, and tan blades replaced multiple times at just 2 years old but was out of mileage so Nissan wouldn’t honor them . Well I assumed with Nissans suite winces they know it’s their transmissions they would cover everyone’s since this is on going however they didn’t and only covered to mileage to my surprise .
Additional Notes:
While driving at a speed of 60mph on the highway my pathfinder lost all power and became had to control as my car came to a complete stop causing me to be stuck in between to merging highways with traffic on each side . I was given no warning this was about to happen and it could have cost me my life . My car had to be picked up and towed I would assume it’s my transmission or my engine it is the 3rd. I could not accelerate or shift at all despite having NO warning lights on until I turned it off to save my battery and make my self able to keep my lights and flashers on without causing anymore damage to my car which has already had a complete engine ,diffrential, and transfcase, radiator, and tan blades replaced multiple times at just 2 years old but was out of mileage so Nissan wouldn’t honor them . Well I assumed with Nissans suite winces they know it’s their transmissions they would cover everyone’s since this is on going however they didn’t and only covered to mileage to my surprise .
Mfg Campaign: 11525236
Recall Date: Jun 4, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that upon starting the vehicle, the vehicle made abnormally loud sounds. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the cooling fan was replaced and the warning light was reset; however, the failure persisted. Additionally, the vehicle would only start after several attempts. The vehicle was taken to the dealer, where it was diagnosed that the PCV hose collapsed and was applying significant pressure on the crankcase, causing an engine misfire. The dealer replaced the PCV hose; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the fractured exhaust clamps were replaced; however, the failure persisted. The dealer diagnosed that the cylinder #1 ignition coil might have failed. The dealer replaced the transmission fluid, coolant exchange kit, and brake fluid. The engine control module (ECM) reprogramming was completed. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a second dealer; Zeigler Nissan of Gurnee (3175 Grand Ave, Lindenhurst, IL 60046), where it was diagnosed that the long block, exhaust manifold gasket, intake manifold, throttle body, the bank one #1 catalytic converter, and other unknown parts needed to be replaced. The manufacturer informed the contact that she was responsible for the cost of the engine assembly replacement prior to them assisting with the catalytic converter replacement. The vehicle was not repaired. The failure mileage was approximately 36,539.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that upon starting the vehicle, the vehicle made abnormally loud sounds. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the cooling fan was replaced and the warning light was reset; however, the failure persisted. Additionally, the vehicle would only start after several attempts. The vehicle was taken to the dealer, where it was diagnosed that the PCV hose collapsed and was applying significant pressure on the crankcase, causing an engine misfire. The dealer replaced the PCV hose; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the fractured exhaust clamps were replaced; however, the failure persisted. The dealer diagnosed that the cylinder #1 ignition coil might have failed. The dealer replaced the transmission fluid, coolant exchange kit, and brake fluid. The engine control module (ECM) reprogramming was completed. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a second dealer; Zeigler Nissan of Gurnee (3175 Grand Ave, Lindenhurst, IL 60046), where it was diagnosed that the long block, exhaust manifold gasket, intake manifold, throttle body, the bank one #1 catalytic converter, and other unknown parts needed to be replaced. The manufacturer informed the contact that she was responsible for the cost of the engine assembly replacement prior to them assisting with the catalytic converter replacement. The vehicle was not repaired. The failure mileage was approximately 36,539.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that upon starting the vehicle, the vehicle made abnormally loud sounds. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the cooling fan was replaced and the warning light was reset; however, the failure persisted. Additionally, the vehicle would only start after several attempts. The vehicle was taken to the dealer, where it was diagnosed that the PCV hose collapsed and was applying significant pressure on the crankcase, causing an engine misfire. The dealer replaced the PCV hose; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the fractured exhaust clamps were replaced; however, the failure persisted. The dealer diagnosed that the cylinder #1 ignition coil might have failed. The dealer replaced the transmission fluid, coolant exchange kit, and brake fluid. The engine control module (ECM) reprogramming was completed. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a second dealer; Zeigler Nissan of Gurnee (3175 Grand Ave, Lindenhurst, IL 60046), where it was diagnosed that the long block, exhaust manifold gasket, intake manifold, throttle body, the bank one #1 catalytic converter, and other unknown parts needed to be replaced. The manufacturer informed the contact that she was responsible for the cost of the engine assembly replacement prior to them assisting with the catalytic converter replacement. The vehicle was not repaired. The failure mileage was approximately 36,539.
Mfg Campaign: 11512069
Recall Date: Mar 15, 2023
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that upon starting the vehicle, the vehicle made abnormally loud sounds. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the cooling fan was replaced and the warning light was reset; however, the failure persisted. Additionally, the vehicle would only start after several attempts. The vehicle was taken to the dealer, where it was diagnosed that the PCV hose collapsed and was applying significant pressure on the crankcase, causing an engine misfire. The dealer replaced the PCV hose; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the fractured exhaust clamps were replaced; however, the failure persisted. The dealer diagnosed that the cylinder #1 ignition coil might have failed. The dealer replaced the transmission fluid, coolant exchange kit, and brake fluid. The engine control module (ECM) reprogramming was completed. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a second dealer; Zeigler Nissan of Gurnee (3175 Grand Ave, Lindenhurst, IL 60046), where it was diagnosed that the long block, exhaust manifold gasket, intake manifold, throttle body, the bank one #1 catalytic converter, and other unknown parts needed to be replaced. The manufacturer informed the contact that she was responsible for the cost of the engine assembly replacement prior to them assisting with the catalytic converter replacement. The vehicle was not repaired. The failure mileage was approximately 36,539.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that upon starting the vehicle, the vehicle made abnormally loud sounds. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the cooling fan was replaced and the warning light was reset; however, the failure persisted. Additionally, the vehicle would only start after several attempts. The vehicle was taken to the dealer, where it was diagnosed that the PCV hose collapsed and was applying significant pressure on the crankcase, causing an engine misfire. The dealer replaced the PCV hose; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the fractured exhaust clamps were replaced; however, the failure persisted. The dealer diagnosed that the cylinder #1 ignition coil might have failed. The dealer replaced the transmission fluid, coolant exchange kit, and brake fluid. The engine control module (ECM) reprogramming was completed. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a second dealer; Zeigler Nissan of Gurnee (3175 Grand Ave, Lindenhurst, IL 60046), where it was diagnosed that the long block, exhaust manifold gasket, intake manifold, throttle body, the bank one #1 catalytic converter, and other unknown parts needed to be replaced. The manufacturer informed the contact that she was responsible for the cost of the engine assembly replacement prior to them assisting with the catalytic converter replacement. The vehicle was not repaired. The failure mileage was approximately 36,539.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that upon starting the vehicle, the vehicle made abnormally loud sounds. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the cooling fan was replaced and the warning light was reset; however, the failure persisted. Additionally, the vehicle would only start after several attempts. The vehicle was taken to the dealer, where it was diagnosed that the PCV hose collapsed and was applying significant pressure on the crankcase, causing an engine misfire. The dealer replaced the PCV hose; however, the check engine warning light remained illuminated. The vehicle was taken to the dealer, where the fractured exhaust clamps were replaced; however, the failure persisted. The dealer diagnosed that the cylinder #1 ignition coil might have failed. The dealer replaced the transmission fluid, coolant exchange kit, and brake fluid. The engine control module (ECM) reprogramming was completed. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a second dealer; Zeigler Nissan of Gurnee (3175 Grand Ave, Lindenhurst, IL 60046), where it was diagnosed that the long block, exhaust manifold gasket, intake manifold, throttle body, the bank one #1 catalytic converter, and other unknown parts needed to be replaced. The manufacturer informed the contact that she was responsible for the cost of the engine assembly replacement prior to them assisting with the catalytic converter replacement. The vehicle was not repaired. The failure mileage was approximately 36,539.
Mfg Campaign: 11512069
Recall Date: Mar 15, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Wire connector harness on alternator wires malfunctioned causing incorrect readings to computer, causing alternator to fail and battery replaced four times till mechanic replaced wire connector harness an wires.. control arm, and CV Axle failed
Corrective Action:
Wire connector harness on alternator wires malfunctioned causing incorrect readings to computer, causing alternator to fail and battery replaced four times till mechanic replaced wire connector harness an wires.. control arm, and CV Axle failed
Additional Notes:
Wire connector harness on alternator wires malfunctioned causing incorrect readings to computer, causing alternator to fail and battery replaced four times till mechanic replaced wire connector harness an wires.. control arm, and CV Axle failed
Mfg Campaign: 11511288
Recall Date: Mar 11, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Wire connector harness on alternator wires malfunctioned causing incorrect readings to computer, causing alternator to fail and battery replaced four times till mechanic replaced wire connector harness an wires.. control arm, and CV Axle failed
Corrective Action:
Wire connector harness on alternator wires malfunctioned causing incorrect readings to computer, causing alternator to fail and battery replaced four times till mechanic replaced wire connector harness an wires.. control arm, and CV Axle failed
Additional Notes:
Wire connector harness on alternator wires malfunctioned causing incorrect readings to computer, causing alternator to fail and battery replaced four times till mechanic replaced wire connector harness an wires.. control arm, and CV Axle failed
Mfg Campaign: 11511288
Recall Date: Mar 11, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT code P17FO, variable transmission going less than 90k miles. Always dealer maintained, Niassan says "sorry"
Corrective Action:
CVT code P17FO, variable transmission going less than 90k miles. Always dealer maintained, Niassan says "sorry"
Additional Notes:
CVT code P17FO, variable transmission going less than 90k miles. Always dealer maintained, Niassan says "sorry"
Mfg Campaign: 11511243
Recall Date: Mar 10, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Mfg Campaign: 11509578
Recall Date: Feb 28, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Mfg Campaign: 11509578
Recall Date: Feb 28, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while driving at 60 MPH, the vehicle lost motive power without warning. Due to the failure, another vehicle crashed into the vehicle at a low rate of speed. The air bags did not deploy upon impact. Due to the snowy weather, the contact was advised by the police that both drivers pull off to the nearest exit and exchange information. A Police report was not filed. No medical assistance was required; however, the contact did sustain mental trauma due to the sudden failure. After the contact exchanged information with the other driver, the failure occurred two more time before she reached her destination. The contact stated that the low battery warning light appeared on the instrument panel after the second failure and the traction control warning light appeared after the third failure. The contact attempted to reach the manufacturer but was informed that she had called after business hours. The vehicle was taken to a body shop where it remained in their possession for an inspection. The vehicle was not repaired. The failure mileage was 52,700.
Mfg Campaign: 11509578
Recall Date: Feb 28, 2023
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Recently, I have noticed that my SUV has not had good luminating ability so I naturally assumed it was a faulty or weak bulb. I have since then changed the bulbs to LED and still the same issue exists, I cannot see 3 feet in front of me at night. It is a danger to me, my occupants and others. It seems that the headlamp assembly is delaminating from the inside causing the reflective piece to become ineffective, regardless of how strong of a bulb you have. I researched this issue and seems to be prevalent in Nissans, in fact, Nissan had a recall on their Nissan Altima headlamps for the same reason. That recall ended last year but did not include my vehicle. Please help me since each assembly is approximately $250-$300 each, plus installation.
Corrective Action:
Recently, I have noticed that my SUV has not had good luminating ability so I naturally assumed it was a faulty or weak bulb. I have since then changed the bulbs to LED and still the same issue exists, I cannot see 3 feet in front of me at night. It is a danger to me, my occupants and others. It seems that the headlamp assembly is delaminating from the inside causing the reflective piece to become ineffective, regardless of how strong of a bulb you have. I researched this issue and seems to be prevalent in Nissans, in fact, Nissan had a recall on their Nissan Altima headlamps for the same reason. That recall ended last year but did not include my vehicle. Please help me since each assembly is approximately $250-$300 each, plus installation.
Additional Notes:
Recently, I have noticed that my SUV has not had good luminating ability so I naturally assumed it was a faulty or weak bulb. I have since then changed the bulbs to LED and still the same issue exists, I cannot see 3 feet in front of me at night. It is a danger to me, my occupants and others. It seems that the headlamp assembly is delaminating from the inside causing the reflective piece to become ineffective, regardless of how strong of a bulb you have. I researched this issue and seems to be prevalent in Nissans, in fact, Nissan had a recall on their Nissan Altima headlamps for the same reason. That recall ended last year but did not include my vehicle. Please help me since each assembly is approximately $250-$300 each, plus installation.
Mfg Campaign: 11505901
Recall Date: Feb 6, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof exploded & glass fell on me while driving on freeway. Heard popping sound when it occured. Glad I wasn't injured.
Corrective Action:
Sunroof exploded & glass fell on me while driving on freeway. Heard popping sound when it occured. Glad I wasn't injured.
Additional Notes:
Sunroof exploded & glass fell on me while driving on freeway. Heard popping sound when it occured. Glad I wasn't injured.
Mfg Campaign: 11495199
Recall Date: Nov 28, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Corrective Action:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Additional Notes:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Mfg Campaign: 11488216
Recall Date: Oct 6, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Corrective Action:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Additional Notes:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Mfg Campaign: 11488216
Recall Date: Oct 6, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Corrective Action:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Additional Notes:
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
Mfg Campaign: 11488216
Recall Date: Oct 6, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Nissan 2017 pathfinder 67000 miles.engine making noise went to dealership.I call Nissan consumer affairs but no assistance.dealership told engine failure.
Corrective Action:
Nissan 2017 pathfinder 67000 miles.engine making noise went to dealership.I call Nissan consumer affairs but no assistance.dealership told engine failure.
Additional Notes:
Nissan 2017 pathfinder 67000 miles.engine making noise went to dealership.I call Nissan consumer affairs but no assistance.dealership told engine failure.
Mfg Campaign: 11482578
Recall Date: Sep 2, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Cooling fan bearing rattling before it goes out and causes a vehicle to catch fire or overheat
Corrective Action:
Cooling fan bearing rattling before it goes out and causes a vehicle to catch fire or overheat
Additional Notes:
Cooling fan bearing rattling before it goes out and causes a vehicle to catch fire or overheat
Mfg Campaign: 11476421
Recall Date: Jul 28, 2022
Nissan North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving approximately 50 MPH, the hood was raising up but did not open all the way. The contact stated that she was able to see the hood moving up and down. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The contact stated that she had informed the dealer of the issue and was informed that the issue was normal. The manufacturer was not made aware of the failure. The contact was relating the failure to an unknown recall for 2013-2016 Nissan Pathfinders. The VIN was not available. The approximate failure mileage was 35,000.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving approximately 50 MPH, the hood was raising up but did not open all the way. The contact stated that she was able to see the hood moving up and down. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The contact stated that she had informed the dealer of the issue and was informed that the issue was normal. The manufacturer was not made aware of the failure. The contact was relating the failure to an unknown recall for 2013-2016 Nissan Pathfinders. The VIN was not available. The approximate failure mileage was 35,000.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated while driving approximately 50 MPH, the hood was raising up but did not open all the way. The contact stated that she was able to see the hood moving up and down. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The contact stated that she had informed the dealer of the issue and was informed that the issue was normal. The manufacturer was not made aware of the failure. The contact was relating the failure to an unknown recall for 2013-2016 Nissan Pathfinders. The VIN was not available. The approximate failure mileage was 35,000.
Mfg Campaign: 11471433
Recall Date: Jun 28, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while the vehicle was at the dealer to be repaired under NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic), the dealer diagnosed that there was a mechanical defect in the engine and that the engine needed to be replaced. The vehicle was then taken to Nissan of Yorktown Heights (3495 Old Crompond Rd, Yorktown Heights, NY 10598) where the dealer performed the recall repair and replaced the engine. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while the vehicle was at the dealer to be repaired under NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic), the dealer diagnosed that there was a mechanical defect in the engine and that the engine needed to be replaced. The vehicle was then taken to Nissan of Yorktown Heights (3495 Old Crompond Rd, Yorktown Heights, NY 10598) where the dealer performed the recall repair and replaced the engine. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2017 Nissan Pathfinder. The contact stated that while the vehicle was at the dealer to be repaired under NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic), the dealer diagnosed that there was a mechanical defect in the engine and that the engine needed to be replaced. The vehicle was then taken to Nissan of Yorktown Heights (3495 Old Crompond Rd, Yorktown Heights, NY 10598) where the dealer performed the recall repair and replaced the engine. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.
Mfg Campaign: 11471140
Recall Date: Jun 27, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple times since ownership as of 11/09/2019 during hard braking the ABS system failed to engage and wheels locked for a portion of stopping; the ABS would hesitantly engage after a few sec on separate occasions. Simultaneously, the transmission disengaged into neutral causing power to the FWD to not respond for at least 10-60 seconds after the car had completely stopped to the ABS system notification. On 11/31/2022, I hard braked to avoid a collision with a white ford pickup and coasted to the side of the road. Shutting down and restarting the car had no effect. After approx. 3 mins the transmission engaged and I was able to move. A line of traffic was waiting.
Corrective Action:
Multiple times since ownership as of 11/09/2019 during hard braking the ABS system failed to engage and wheels locked for a portion of stopping; the ABS would hesitantly engage after a few sec on separate occasions. Simultaneously, the transmission disengaged into neutral causing power to the FWD to not respond for at least 10-60 seconds after the car had completely stopped to the ABS system notification. On 11/31/2022, I hard braked to avoid a collision with a white ford pickup and coasted to the side of the road. Shutting down and restarting the car had no effect. After approx. 3 mins the transmission engaged and I was able to move. A line of traffic was waiting.
Additional Notes:
Multiple times since ownership as of 11/09/2019 during hard braking the ABS system failed to engage and wheels locked for a portion of stopping; the ABS would hesitantly engage after a few sec on separate occasions. Simultaneously, the transmission disengaged into neutral causing power to the FWD to not respond for at least 10-60 seconds after the car had completely stopped to the ABS system notification. On 11/31/2022, I hard braked to avoid a collision with a white ford pickup and coasted to the side of the road. Shutting down and restarting the car had no effect. After approx. 3 mins the transmission engaged and I was able to move. A line of traffic was waiting.
Mfg Campaign: 11468063
Recall Date: Jun 7, 2022
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