Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.
Corrective Action:
Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.
Additional Notes:
Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.
Mfg Campaign: 11651088
Recall Date: Mar 27, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.
Corrective Action:
Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.
Additional Notes:
Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.
Mfg Campaign: 11651088
Recall Date: Mar 27, 2025
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I reported my steamed up headlight assemblies to NISSAN while performing oil change and tire rotations early on after my purchase which was 12302016 so end of year model clearance. The moisture in the headlamp affected night visibility. Felt safety concern but told the small weep hole was part of the product design. Why would any manufacturer put a weep hole on the headlamp if it is sealed w/ gaskets & engine compartment assembly sealed w/ gaskets at bulb/wiring harness? While driving in snow/rain, dirty water enters the assembly causing the temporary fogging affecting vision, especially after a warm day and moisture trying to escape via evaporation. ONLY PURE WATER CAN EVER EVAPORATE & DEBRIS DIRT left behind is impossible for owner to clean as this is CLOSED HEADLIGHT ASSEMBLY. Other complaint within a few years of ownership was the oxidation of the poor quality plastic used on the headlight assembly. I BOUGHT A CAR COVER to reduce sun damage once I had issues since this affects safety/driving visibility. I cannot drive w/ HIGH BEAMS in a CITY. I only have 55K miles as I have other vehicles that I drive & am very disappointed as I must now replace the entire two headlight assemblies BUT DO NOT WANT ANY OEM PRODUCT as I see their product as DEFFECTIVE and POOR DESIGN. MAJOR SAFETY CONCERN WITH VISIBILITY WHEN USING HEADLIGHTS which is OK if on due to rain during the daytime BUT NIGHT TIME VISIBILITY is TERRIBLE. Reported finally up the chain at NISSAN but want to report to your safety division. I cannot believe they were able to get away with this design FLAW & dismiss our concerns over safety for years. Told $2,000 for them to replace but I don't want their DEFECTIVE HEADLIGHT ASSEMBLIES so now forced to research and purchase elsewhere with NO WEEP HOLE. All headlamps should be factory sealed and whoever thought this was a way to avoid issues with poorly manufactured and sealed headlight steam complaints just made situation worse!
Corrective Action:
I reported my steamed up headlight assemblies to NISSAN while performing oil change and tire rotations early on after my purchase which was 12302016 so end of year model clearance. The moisture in the headlamp affected night visibility. Felt safety concern but told the small weep hole was part of the product design. Why would any manufacturer put a weep hole on the headlamp if it is sealed w/ gaskets & engine compartment assembly sealed w/ gaskets at bulb/wiring harness? While driving in snow/rain, dirty water enters the assembly causing the temporary fogging affecting vision, especially after a warm day and moisture trying to escape via evaporation. ONLY PURE WATER CAN EVER EVAPORATE & DEBRIS DIRT left behind is impossible for owner to clean as this is CLOSED HEADLIGHT ASSEMBLY. Other complaint within a few years of ownership was the oxidation of the poor quality plastic used on the headlight assembly. I BOUGHT A CAR COVER to reduce sun damage once I had issues since this affects safety/driving visibility. I cannot drive w/ HIGH BEAMS in a CITY. I only have 55K miles as I have other vehicles that I drive & am very disappointed as I must now replace the entire two headlight assemblies BUT DO NOT WANT ANY OEM PRODUCT as I see their product as DEFFECTIVE and POOR DESIGN. MAJOR SAFETY CONCERN WITH VISIBILITY WHEN USING HEADLIGHTS which is OK if on due to rain during the daytime BUT NIGHT TIME VISIBILITY is TERRIBLE. Reported finally up the chain at NISSAN but want to report to your safety division. I cannot believe they were able to get away with this design FLAW & dismiss our concerns over safety for years. Told $2,000 for them to replace but I don't want their DEFECTIVE HEADLIGHT ASSEMBLIES so now forced to research and purchase elsewhere with NO WEEP HOLE. All headlamps should be factory sealed and whoever thought this was a way to avoid issues with poorly manufactured and sealed headlight steam complaints just made situation worse!
Additional Notes:
I reported my steamed up headlight assemblies to NISSAN while performing oil change and tire rotations early on after my purchase which was 12302016 so end of year model clearance. The moisture in the headlamp affected night visibility. Felt safety concern but told the small weep hole was part of the product design. Why would any manufacturer put a weep hole on the headlamp if it is sealed w/ gaskets & engine compartment assembly sealed w/ gaskets at bulb/wiring harness? While driving in snow/rain, dirty water enters the assembly causing the temporary fogging affecting vision, especially after a warm day and moisture trying to escape via evaporation. ONLY PURE WATER CAN EVER EVAPORATE & DEBRIS DIRT left behind is impossible for owner to clean as this is CLOSED HEADLIGHT ASSEMBLY. Other complaint within a few years of ownership was the oxidation of the poor quality plastic used on the headlight assembly. I BOUGHT A CAR COVER to reduce sun damage once I had issues since this affects safety/driving visibility. I cannot drive w/ HIGH BEAMS in a CITY. I only have 55K miles as I have other vehicles that I drive & am very disappointed as I must now replace the entire two headlight assemblies BUT DO NOT WANT ANY OEM PRODUCT as I see their product as DEFFECTIVE and POOR DESIGN. MAJOR SAFETY CONCERN WITH VISIBILITY WHEN USING HEADLIGHTS which is OK if on due to rain during the daytime BUT NIGHT TIME VISIBILITY is TERRIBLE. Reported finally up the chain at NISSAN but want to report to your safety division. I cannot believe they were able to get away with this design FLAW & dismiss our concerns over safety for years. Told $2,000 for them to replace but I don't want their DEFECTIVE HEADLIGHT ASSEMBLIES so now forced to research and purchase elsewhere with NO WEEP HOLE. All headlamps should be factory sealed and whoever thought this was a way to avoid issues with poorly manufactured and sealed headlight steam complaints just made situation worse!
Mfg Campaign: 11650556
Recall Date: Mar 25, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Trunk Lift Gate Trunk will not stay open, it slams back shut, causing injury, risk for closed limbs problem has been confirmed with dealership no warning lights or mesages
Corrective Action:
Trunk Lift Gate Trunk will not stay open, it slams back shut, causing injury, risk for closed limbs problem has been confirmed with dealership no warning lights or mesages
Additional Notes:
Trunk Lift Gate Trunk will not stay open, it slams back shut, causing injury, risk for closed limbs problem has been confirmed with dealership no warning lights or mesages
Mfg Campaign: 11647315
Recall Date: Mar 10, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the contact became aware that the driver's side window was no longer functioning. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dashboard wiring harness. The contact stated that there was excessive moisture within the driver's side footwell, resulting in electrical failures. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V024000 (Electrical System); the VIN was included, but the vehicle had previously been inspected and it was determined that the repair was not necessary, and the VIN was removed from the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the contact became aware that the driver's side window was no longer functioning. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dashboard wiring harness. The contact stated that there was excessive moisture within the driver's side footwell, resulting in electrical failures. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V024000 (Electrical System); the VIN was included, but the vehicle had previously been inspected and it was determined that the repair was not necessary, and the VIN was removed from the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the contact became aware that the driver's side window was no longer functioning. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dashboard wiring harness. The contact stated that there was excessive moisture within the driver's side footwell, resulting in electrical failures. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V024000 (Electrical System); the VIN was included, but the vehicle had previously been inspected and it was determined that the repair was not necessary, and the VIN was removed from the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
Mfg Campaign: 11646489
Recall Date: Mar 5, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the contact became aware that the driver's side window was no longer functioning. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dashboard wiring harness. The contact stated that there was excessive moisture within the driver's side footwell, resulting in electrical failures. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V024000 (Electrical System); the VIN was included, but the vehicle had previously been inspected and it was determined that the repair was not necessary, and the VIN was removed from the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the contact became aware that the driver's side window was no longer functioning. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dashboard wiring harness. The contact stated that there was excessive moisture within the driver's side footwell, resulting in electrical failures. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V024000 (Electrical System); the VIN was included, but the vehicle had previously been inspected and it was determined that the repair was not necessary, and the VIN was removed from the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the contact became aware that the driver's side window was no longer functioning. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the dashboard wiring harness. The contact stated that there was excessive moisture within the driver's side footwell, resulting in electrical failures. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V024000 (Electrical System); the VIN was included, but the vehicle had previously been inspected and it was determined that the repair was not necessary, and the VIN was removed from the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 130,000.
Mfg Campaign: 11646489
Recall Date: Mar 5, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2016 Nissan Rouge and the AC/ Heat climate control part #275004BB0C has gone out and I have attempted to get it fixed and replaced twice. Climates are too cold or too hot to not have access to working AC/Heat in North Carolina. I have gone all winter with no heat and it has been frustrating to keep warm while operating my vehicle. I have gotten 2 different mechanics to look at the car and I have even gone as far as to change the Thermostate and check all fluids in the engine. Nothing has changed. I believe it is an electrical issue due to the the AC/ Heat climate control part #275004BB0C replaced and having the 2nd part work for only a week to fail again.
Corrective Action:
I own a 2016 Nissan Rouge and the AC/ Heat climate control part #275004BB0C has gone out and I have attempted to get it fixed and replaced twice. Climates are too cold or too hot to not have access to working AC/Heat in North Carolina. I have gone all winter with no heat and it has been frustrating to keep warm while operating my vehicle. I have gotten 2 different mechanics to look at the car and I have even gone as far as to change the Thermostate and check all fluids in the engine. Nothing has changed. I believe it is an electrical issue due to the the AC/ Heat climate control part #275004BB0C replaced and having the 2nd part work for only a week to fail again.
Additional Notes:
I own a 2016 Nissan Rouge and the AC/ Heat climate control part #275004BB0C has gone out and I have attempted to get it fixed and replaced twice. Climates are too cold or too hot to not have access to working AC/Heat in North Carolina. I have gone all winter with no heat and it has been frustrating to keep warm while operating my vehicle. I have gotten 2 different mechanics to look at the car and I have even gone as far as to change the Thermostate and check all fluids in the engine. Nothing has changed. I believe it is an electrical issue due to the the AC/ Heat climate control part #275004BB0C replaced and having the 2nd part work for only a week to fail again.
Mfg Campaign: 11644468
Recall Date: Feb 24, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2016 Nissan Rouge and the AC/ Heat climate control part #275004BB0C has gone out and I have attempted to get it fixed and replaced twice. Climates are too cold or too hot to not have access to working AC/Heat in North Carolina. I have gone all winter with no heat and it has been frustrating to keep warm while operating my vehicle. I have gotten 2 different mechanics to look at the car and I have even gone as far as to change the Thermostate and check all fluids in the engine. Nothing has changed. I believe it is an electrical issue due to the the AC/ Heat climate control part #275004BB0C replaced and having the 2nd part work for only a week to fail again.
Corrective Action:
I own a 2016 Nissan Rouge and the AC/ Heat climate control part #275004BB0C has gone out and I have attempted to get it fixed and replaced twice. Climates are too cold or too hot to not have access to working AC/Heat in North Carolina. I have gone all winter with no heat and it has been frustrating to keep warm while operating my vehicle. I have gotten 2 different mechanics to look at the car and I have even gone as far as to change the Thermostate and check all fluids in the engine. Nothing has changed. I believe it is an electrical issue due to the the AC/ Heat climate control part #275004BB0C replaced and having the 2nd part work for only a week to fail again.
Additional Notes:
I own a 2016 Nissan Rouge and the AC/ Heat climate control part #275004BB0C has gone out and I have attempted to get it fixed and replaced twice. Climates are too cold or too hot to not have access to working AC/Heat in North Carolina. I have gone all winter with no heat and it has been frustrating to keep warm while operating my vehicle. I have gotten 2 different mechanics to look at the car and I have even gone as far as to change the Thermostate and check all fluids in the engine. Nothing has changed. I believe it is an electrical issue due to the the AC/ Heat climate control part #275004BB0C replaced and having the 2nd part work for only a week to fail again.
Mfg Campaign: 11644468
Recall Date: Feb 24, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Nissan Rogue 2016 transmission failed at 106,853 miles. The entire transmission had to be replaced at a cost of $4,850 6/19/24
Corrective Action:
The Nissan Rogue 2016 transmission failed at 106,853 miles. The entire transmission had to be replaced at a cost of $4,850 6/19/24
Additional Notes:
The Nissan Rogue 2016 transmission failed at 106,853 miles. The entire transmission had to be replaced at a cost of $4,850 6/19/24
Mfg Campaign: 11640603
Recall Date: Feb 4, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
- My AC/ Heat Control Unit failed and isn't able to send the signal to turn on heat and is now stuck on cool air. The part # is 2750044BB0C-A. It is in a 2016 Nissan Rouge and has lost connection. - It is a safety concern due to that I am unable to keep warm in harsh cold weather as well as I am unable to unfreeze my windshield so I can proceed with safe driving visibility. The only air blowing is cold air which doesn't mix with cold winter weather. - It has been inspected by a mechanic and he has said that it is an electrical problem because it isn't sending the correct signal to the rest of the AC/Heat unit to perform correctly. -When it was still working it kept going in and out with cold and hot air. Then it finally just stopped working. There was no sound or bangs to indicate it was finally broken. I just knew when I put the setting to heat it was not giving me hot air it was coming out as cool or really cold air.
Corrective Action:
- My AC/ Heat Control Unit failed and isn't able to send the signal to turn on heat and is now stuck on cool air. The part # is 2750044BB0C-A. It is in a 2016 Nissan Rouge and has lost connection. - It is a safety concern due to that I am unable to keep warm in harsh cold weather as well as I am unable to unfreeze my windshield so I can proceed with safe driving visibility. The only air blowing is cold air which doesn't mix with cold winter weather. - It has been inspected by a mechanic and he has said that it is an electrical problem because it isn't sending the correct signal to the rest of the AC/Heat unit to perform correctly. -When it was still working it kept going in and out with cold and hot air. Then it finally just stopped working. There was no sound or bangs to indicate it was finally broken. I just knew when I put the setting to heat it was not giving me hot air it was coming out as cool or really cold air.
Additional Notes:
- My AC/ Heat Control Unit failed and isn't able to send the signal to turn on heat and is now stuck on cool air. The part # is 2750044BB0C-A. It is in a 2016 Nissan Rouge and has lost connection. - It is a safety concern due to that I am unable to keep warm in harsh cold weather as well as I am unable to unfreeze my windshield so I can proceed with safe driving visibility. The only air blowing is cold air which doesn't mix with cold winter weather. - It has been inspected by a mechanic and he has said that it is an electrical problem because it isn't sending the correct signal to the rest of the AC/Heat unit to perform correctly. -When it was still working it kept going in and out with cold and hot air. Then it finally just stopped working. There was no sound or bangs to indicate it was finally broken. I just knew when I put the setting to heat it was not giving me hot air it was coming out as cool or really cold air.
Mfg Campaign: 11637057
Recall Date: Jan 20, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
- My AC/ Heat Control Unit failed and isn't able to send the signal to turn on heat and is now stuck on cool air. The part # is 2750044BB0C-A. It is in a 2016 Nissan Rouge and has lost connection. - It is a safety concern due to that I am unable to keep warm in harsh cold weather as well as I am unable to unfreeze my windshield so I can proceed with safe driving visibility. The only air blowing is cold air which doesn't mix with cold winter weather. - It has been inspected by a mechanic and he has said that it is an electrical problem because it isn't sending the correct signal to the rest of the AC/Heat unit to perform correctly. -When it was still working it kept going in and out with cold and hot air. Then it finally just stopped working. There was no sound or bangs to indicate it was finally broken. I just knew when I put the setting to heat it was not giving me hot air it was coming out as cool or really cold air.
Corrective Action:
- My AC/ Heat Control Unit failed and isn't able to send the signal to turn on heat and is now stuck on cool air. The part # is 2750044BB0C-A. It is in a 2016 Nissan Rouge and has lost connection. - It is a safety concern due to that I am unable to keep warm in harsh cold weather as well as I am unable to unfreeze my windshield so I can proceed with safe driving visibility. The only air blowing is cold air which doesn't mix with cold winter weather. - It has been inspected by a mechanic and he has said that it is an electrical problem because it isn't sending the correct signal to the rest of the AC/Heat unit to perform correctly. -When it was still working it kept going in and out with cold and hot air. Then it finally just stopped working. There was no sound or bangs to indicate it was finally broken. I just knew when I put the setting to heat it was not giving me hot air it was coming out as cool or really cold air.
Additional Notes:
- My AC/ Heat Control Unit failed and isn't able to send the signal to turn on heat and is now stuck on cool air. The part # is 2750044BB0C-A. It is in a 2016 Nissan Rouge and has lost connection. - It is a safety concern due to that I am unable to keep warm in harsh cold weather as well as I am unable to unfreeze my windshield so I can proceed with safe driving visibility. The only air blowing is cold air which doesn't mix with cold winter weather. - It has been inspected by a mechanic and he has said that it is an electrical problem because it isn't sending the correct signal to the rest of the AC/Heat unit to perform correctly. -When it was still working it kept going in and out with cold and hot air. Then it finally just stopped working. There was no sound or bangs to indicate it was finally broken. I just knew when I put the setting to heat it was not giving me hot air it was coming out as cool or really cold air.
Mfg Campaign: 11637057
Recall Date: Jan 20, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
- The AC & Heater Assembly - Nissan (27210-4BU0A) on my 2016 Nissan Rouge went out and I believe it was the Intake Case Bracket (27751-4BU1A). It isn't helping the cold air and hot air to come in when I turn the dial in my car. - It is a safety due to harsh weather in the winter. It has gotten down to 20 degrees and I have had no heat in my car. - Yes, I took it to the Leith Nissan dealership to get a diagnostic and they told me the whole system needs to be replaced. - No, It has not been inspected by any of those. - The first time I noticed the problem was around January 1st. My heat was going in and out and then all around it started blowing cold air even on the warmest settings. It has been 3 weeks now of harsh and cold weather with no heat to keep me warm when driving to my job or anywhere.
Corrective Action:
- The AC & Heater Assembly - Nissan (27210-4BU0A) on my 2016 Nissan Rouge went out and I believe it was the Intake Case Bracket (27751-4BU1A). It isn't helping the cold air and hot air to come in when I turn the dial in my car. - It is a safety due to harsh weather in the winter. It has gotten down to 20 degrees and I have had no heat in my car. - Yes, I took it to the Leith Nissan dealership to get a diagnostic and they told me the whole system needs to be replaced. - No, It has not been inspected by any of those. - The first time I noticed the problem was around January 1st. My heat was going in and out and then all around it started blowing cold air even on the warmest settings. It has been 3 weeks now of harsh and cold weather with no heat to keep me warm when driving to my job or anywhere.
Additional Notes:
- The AC & Heater Assembly - Nissan (27210-4BU0A) on my 2016 Nissan Rouge went out and I believe it was the Intake Case Bracket (27751-4BU1A). It isn't helping the cold air and hot air to come in when I turn the dial in my car. - It is a safety due to harsh weather in the winter. It has gotten down to 20 degrees and I have had no heat in my car. - Yes, I took it to the Leith Nissan dealership to get a diagnostic and they told me the whole system needs to be replaced. - No, It has not been inspected by any of those. - The first time I noticed the problem was around January 1st. My heat was going in and out and then all around it started blowing cold air even on the warmest settings. It has been 3 weeks now of harsh and cold weather with no heat to keep me warm when driving to my job or anywhere.
Mfg Campaign: 11636208
Recall Date: Jan 16, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
- The AC & Heater Assembly - Nissan (27210-4BU0A) on my 2016 Nissan Rouge went out and I believe it was the Intake Case Bracket (27751-4BU1A). It isn't helping the cold air and hot air to come in when I turn the dial in my car. - It is a safety due to harsh weather in the winter. It has gotten down to 20 degrees and I have had no heat in my car. - Yes, I took it to the Leith Nissan dealership to get a diagnostic and they told me the whole system needs to be replaced. - No, It has not been inspected by any of those. - The first time I noticed the problem was around January 1st. My heat was going in and out and then all around it started blowing cold air even on the warmest settings. It has been 3 weeks now of harsh and cold weather with no heat to keep me warm when driving to my job or anywhere.
Corrective Action:
- The AC & Heater Assembly - Nissan (27210-4BU0A) on my 2016 Nissan Rouge went out and I believe it was the Intake Case Bracket (27751-4BU1A). It isn't helping the cold air and hot air to come in when I turn the dial in my car. - It is a safety due to harsh weather in the winter. It has gotten down to 20 degrees and I have had no heat in my car. - Yes, I took it to the Leith Nissan dealership to get a diagnostic and they told me the whole system needs to be replaced. - No, It has not been inspected by any of those. - The first time I noticed the problem was around January 1st. My heat was going in and out and then all around it started blowing cold air even on the warmest settings. It has been 3 weeks now of harsh and cold weather with no heat to keep me warm when driving to my job or anywhere.
Additional Notes:
- The AC & Heater Assembly - Nissan (27210-4BU0A) on my 2016 Nissan Rouge went out and I believe it was the Intake Case Bracket (27751-4BU1A). It isn't helping the cold air and hot air to come in when I turn the dial in my car. - It is a safety due to harsh weather in the winter. It has gotten down to 20 degrees and I have had no heat in my car. - Yes, I took it to the Leith Nissan dealership to get a diagnostic and they told me the whole system needs to be replaced. - No, It has not been inspected by any of those. - The first time I noticed the problem was around January 1st. My heat was going in and out and then all around it started blowing cold air even on the warmest settings. It has been 3 weeks now of harsh and cold weather with no heat to keep me warm when driving to my job or anywhere.
Mfg Campaign: 11636208
Recall Date: Jan 16, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no warnings, lights, or other indications.
Corrective Action:
1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no warnings, lights, or other indications.
Additional Notes:
1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no warnings, lights, or other indications.
Mfg Campaign: 11628730
Recall Date: Dec 4, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no warnings, lights, or other indications.
Corrective Action:
1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no warnings, lights, or other indications.
Additional Notes:
1) While the car is in a gear OTHER than park, the key is able to be fully and completely removed from the ignition. 2) SIGNIFICANT rollaway risk and in direct violation of § 571.114 Standard No. 114; Theft protection and rollaway prevention. 49 CFR 571.114. Specifically subsection 5 (S5) 3) No 4) NO 5) No issues noticed, no warnings, lights, or other indications.
Mfg Campaign: 11628730
Recall Date: Dec 4, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 65 MPH, the vehicle briefly began to rattle after which it lost all motive power. The contact was able to coast to the side of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 111,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 65 MPH, the vehicle briefly began to rattle after which it lost all motive power. The contact was able to coast to the side of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 111,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 65 MPH, the vehicle briefly began to rattle after which it lost all motive power. The contact was able to coast to the side of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 111,000.
Mfg Campaign: 11628306
Recall Date: Dec 2, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car has had numerous transmission issues. So as of now, I can't drive my car at a speed over 60 mph. I don't feel safe driving it but don't want to shell out more money for speculative solutions that probably won't work and will just cost me more money.
Corrective Action:
My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car has had numerous transmission issues. So as of now, I can't drive my car at a speed over 60 mph. I don't feel safe driving it but don't want to shell out more money for speculative solutions that probably won't work and will just cost me more money.
Additional Notes:
My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car has had numerous transmission issues. So as of now, I can't drive my car at a speed over 60 mph. I don't feel safe driving it but don't want to shell out more money for speculative solutions that probably won't work and will just cost me more money.
Mfg Campaign: 11628193
Recall Date: Dec 1, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car has had numerous transmission issues. So as of now, I can't drive my car at a speed over 60 mph. I don't feel safe driving it but don't want to shell out more money for speculative solutions that probably won't work and will just cost me more money.
Corrective Action:
My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car has had numerous transmission issues. So as of now, I can't drive my car at a speed over 60 mph. I don't feel safe driving it but don't want to shell out more money for speculative solutions that probably won't work and will just cost me more money.
Additional Notes:
My 2016 Nissan Rogue shakes terribly when it goes over 60 mph. This has been happening for over a year. I have twice taken it to garages for repair, most recently this week. They replaced the axels but this did nothing and they told me they have been reviewing Nissan service bulletins. They said they know the year of my car has had numerous transmission issues. So as of now, I can't drive my car at a speed over 60 mph. I don't feel safe driving it but don't want to shell out more money for speculative solutions that probably won't work and will just cost me more money.
Mfg Campaign: 11628193
Recall Date: Dec 1, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Have a 2016 Nissan rogue with about 49,000 miles. About two months ago, started experiencing judder when truck got above 50 miles an hour. Took it to a local mechanic where they performed a diagnostic and let us know there was a transmission problem. They advised to speak to the Nissan head office directly because there was a known transmission issue for that particular year, make and model. On 11/12/2024, called Nissan USA, spoke to Ashley in their consumer affairs department where a claim was opened. Ashley took information on the truck and based on the mileage said there was a possibility of a goodwill being offered. The truck had to be taken to one of Nissan’s service locations to have a diagnostics performed which was done on 11/20/2024. Once done and $200 later, Nissan confirmed that the transmission had to be replaced for about $8000. Consumer affairs received the diagnostic report and made the decision that despite the low mileage, they could not extend the warranty as a courtesy to us. I find it unfair that I have a vehicle that was drivable a few weeks ago, and with no fair warning, started having the same transmission problems that Nissan was sued for and settled for the same make and model. Please help me find some justice. Thank you.
Corrective Action:
Have a 2016 Nissan rogue with about 49,000 miles. About two months ago, started experiencing judder when truck got above 50 miles an hour. Took it to a local mechanic where they performed a diagnostic and let us know there was a transmission problem. They advised to speak to the Nissan head office directly because there was a known transmission issue for that particular year, make and model. On 11/12/2024, called Nissan USA, spoke to Ashley in their consumer affairs department where a claim was opened. Ashley took information on the truck and based on the mileage said there was a possibility of a goodwill being offered. The truck had to be taken to one of Nissan’s service locations to have a diagnostics performed which was done on 11/20/2024. Once done and $200 later, Nissan confirmed that the transmission had to be replaced for about $8000. Consumer affairs received the diagnostic report and made the decision that despite the low mileage, they could not extend the warranty as a courtesy to us. I find it unfair that I have a vehicle that was drivable a few weeks ago, and with no fair warning, started having the same transmission problems that Nissan was sued for and settled for the same make and model. Please help me find some justice. Thank you.
Additional Notes:
Have a 2016 Nissan rogue with about 49,000 miles. About two months ago, started experiencing judder when truck got above 50 miles an hour. Took it to a local mechanic where they performed a diagnostic and let us know there was a transmission problem. They advised to speak to the Nissan head office directly because there was a known transmission issue for that particular year, make and model. On 11/12/2024, called Nissan USA, spoke to Ashley in their consumer affairs department where a claim was opened. Ashley took information on the truck and based on the mileage said there was a possibility of a goodwill being offered. The truck had to be taken to one of Nissan’s service locations to have a diagnostics performed which was done on 11/20/2024. Once done and $200 later, Nissan confirmed that the transmission had to be replaced for about $8000. Consumer affairs received the diagnostic report and made the decision that despite the low mileage, they could not extend the warranty as a courtesy to us. I find it unfair that I have a vehicle that was drivable a few weeks ago, and with no fair warning, started having the same transmission problems that Nissan was sued for and settled for the same make and model. Please help me find some justice. Thank you.
Mfg Campaign: 11627788
Recall Date: Nov 27, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger airbag light always reads OFF even when someone is sitting in the passenger seat.
Corrective Action:
The passenger airbag light always reads OFF even when someone is sitting in the passenger seat.
Additional Notes:
The passenger airbag light always reads OFF even when someone is sitting in the passenger seat.
Mfg Campaign: 11625673
Recall Date: Nov 16, 2024
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