Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Corrective Action:
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Additional Notes:
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Mfg Campaign: 11590725
Recall Date: May 25, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Corrective Action:
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Additional Notes:
In September 2023, my 2016 Nissan started vibrating with noise. It was not shortly after that a warning appeared on the console. The warning, "Chassis Control System Error" caused research as the vehicle worsened. As I was driving, a warning of the brakes shutting down appeared. I returned home in time, and parked the vehicle. The truck was then sent to the mechanic where I was told that the transmission failed. The CVT failed at 83,000 miles. The vehicle is currently at a Nissan dealership service department, while I'm in the process of litigation with Nissan North America, Inc. Nissan offered just $1500.00 towards an estimated $6000 CVT repair bill. This problem is an extension of the 2022 Class Action Lawsuit that needs to be re-established. Nissan manufactured the vehicles with the knowledge of the defective CVT and did not make the consumers aware of the defect. Nissan dealerships also needs to be held accountable for their knowledge of the fraudulent act of Nissan to the consumers. Dealerships sold the vehicles also with the knowledge of the defective CVT. Nissan manipulated the law with a bogus extended warranty that protects Nissan from having to correct the wrong.
Mfg Campaign: 11590725
Recall Date: May 25, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Nissan knows their transmissions aren’t good. They are putting bad transmission into cars and scamming people out of money. My transmission just blew with 92,000 miles on it. There was formally a class action lawsuit. They know they have bad transmissions and don’t care
Corrective Action:
Nissan knows their transmissions aren’t good. They are putting bad transmission into cars and scamming people out of money. My transmission just blew with 92,000 miles on it. There was formally a class action lawsuit. They know they have bad transmissions and don’t care
Additional Notes:
Nissan knows their transmissions aren’t good. They are putting bad transmission into cars and scamming people out of money. My transmission just blew with 92,000 miles on it. There was formally a class action lawsuit. They know they have bad transmissions and don’t care
Mfg Campaign: 11590781
Recall Date: May 25, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated while driving 60 MPH, the contact noticed a failure with the transmission. The contact stated that when he attempted to shift the gear shifter, the transmission remained in neutral. There was no warning light illuminated. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated while driving 60 MPH, the contact noticed a failure with the transmission. The contact stated that when he attempted to shift the gear shifter, the transmission remained in neutral. There was no warning light illuminated. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated while driving 60 MPH, the contact noticed a failure with the transmission. The contact stated that when he attempted to shift the gear shifter, the transmission remained in neutral. There was no warning light illuminated. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 117,000.
Mfg Campaign: 11589327
Recall Date: May 17, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Mfg Campaign: 11586821
Recall Date: May 3, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System). The vehicle was taken to the dealer for the recall repair, and the dealer only applied white lithium grease to the electrical connectors. The contact stated that the dealer refused to replace the wiring harness connector and informed the contact that it was not necessary. The contact stated that after the recall repair was performed, the vehicle failed to start. The contact replaced the battery. The vehicle later lost motive power while driving. The contact pushed the vehicle to the side of the road, and the vehicle was towed to an independent mechanic, who replaced the alternator; however, the failure recurred. The vehicle was taken back to the independent mechanic, who diagnosed that the ABS wiring harness, ABS control module, and wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 51,000.
Mfg Campaign: 11586821
Recall Date: May 3, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT transmission on a 2016 Nissan Rogue SL with 43,800 miles. Its available foe inspection. The vehicle transmission jerks, it hesitates, there is revving, and shudders. The problems was reproduced by a Nissan Dealer and inspected with a diagnosis of a bad transmission needing replacement. No warning or lamps before the 1st incident on April 8, 2024.
Corrective Action:
CVT transmission on a 2016 Nissan Rogue SL with 43,800 miles. Its available foe inspection. The vehicle transmission jerks, it hesitates, there is revving, and shudders. The problems was reproduced by a Nissan Dealer and inspected with a diagnosis of a bad transmission needing replacement. No warning or lamps before the 1st incident on April 8, 2024.
Additional Notes:
CVT transmission on a 2016 Nissan Rogue SL with 43,800 miles. Its available foe inspection. The vehicle transmission jerks, it hesitates, there is revving, and shudders. The problems was reproduced by a Nissan Dealer and inspected with a diagnosis of a bad transmission needing replacement. No warning or lamps before the 1st incident on April 8, 2024.
Mfg Campaign: 11583361
Recall Date: Apr 16, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission revs and won't shift. At the time I was bringing my husband from VA Hospital. I pulled over and waitedfor a few minutes. I drove to my mechanic and he checked it out and said I need a new transmission. I have had this issue before over the years but this time engine light stayed on.
Corrective Action:
Transmission revs and won't shift. At the time I was bringing my husband from VA Hospital. I pulled over and waitedfor a few minutes. I drove to my mechanic and he checked it out and said I need a new transmission. I have had this issue before over the years but this time engine light stayed on.
Additional Notes:
Transmission revs and won't shift. At the time I was bringing my husband from VA Hospital. I pulled over and waitedfor a few minutes. I drove to my mechanic and he checked it out and said I need a new transmission. I have had this issue before over the years but this time engine light stayed on.
Mfg Campaign: 11581858
Recall Date: Apr 9, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Driving in the highway and RPM kept going higher but vehicle was slowing down and it happened during bad traffic. Happened again same day at a traffic light, light turned green and my vehicle didn’t move for a short while
Corrective Action:
Driving in the highway and RPM kept going higher but vehicle was slowing down and it happened during bad traffic. Happened again same day at a traffic light, light turned green and my vehicle didn’t move for a short while
Additional Notes:
Driving in the highway and RPM kept going higher but vehicle was slowing down and it happened during bad traffic. Happened again same day at a traffic light, light turned green and my vehicle didn’t move for a short while
Mfg Campaign: 11580585
Recall Date: Apr 2, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Mfg Campaign: 11578943
Recall Date: Mar 22, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Mfg Campaign: 11578943
Recall Date: Mar 22, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
Mfg Campaign: 11573923
Recall Date: Feb 26, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 55 MPH, the vehicle began to jerk. The RPM increased, but the vehicle failed to accelerate. The RPM decreased, and the RPM went to the correct level. After reaching an approximate speed of 40 MPH, the vehicle failed to accelerate further. The check engine warning light was illuminated. The contact called the local dealer, who informed the contact about having a transmission flush and adding transmission fluid. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.
Mfg Campaign: 11573923
Recall Date: Feb 26, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car stopped working at the middle of the freeway, luckily I was going downhill. Just like everyone else it may be a transmission issue, as I pressed the gas the far would not moved. I kept shifting gear and it feels like it’s stuck, I can reverse but only for a little bit but once I press the gas it doesn’t go anywhere.
Corrective Action:
My car stopped working at the middle of the freeway, luckily I was going downhill. Just like everyone else it may be a transmission issue, as I pressed the gas the far would not moved. I kept shifting gear and it feels like it’s stuck, I can reverse but only for a little bit but once I press the gas it doesn’t go anywhere.
Additional Notes:
My car stopped working at the middle of the freeway, luckily I was going downhill. Just like everyone else it may be a transmission issue, as I pressed the gas the far would not moved. I kept shifting gear and it feels like it’s stuck, I can reverse but only for a little bit but once I press the gas it doesn’t go anywhere.
Mfg Campaign: 11573730
Recall Date: Feb 24, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I recently was notified that my vehicle has a factory recall for the jackknife key. So I brought it to my local Nissan dealership and they said they would fix the recall. After checking out my key and car the dealership said I would have to buy a brand new key which was around $300 dollars. The key is only 3 months old because I changed out the old key because the recall caused the old key to malfunction and not start up the car. They're solution was to put a spacer in the key to fix the recall but then said my car wouldn't turn on if they put in spacer to fix recall. My problem is why would i have to purchase something that is being recalled, also if it's a factory recall that would mean it has to be fixed as part of a federal law. Also, the reason for both keys malfunctioning is because of the recall in the first place. It seems the dealership is trying to get out of fixing this problem and they just want me to buy a new key to fix the issue instead of taking care of it, when it was the manufacturer's fault in the first place. The Nissan dealership is Destination Nissan located at 770 Central Ave, Albany, NY 12206, is there anything that can be done so they fix this issue? I also reached out to Nissan national help line, but they couldn't do anything but reach out to the dealership and ask what happened with no solution. They ended up not fixing the recall or anything on my vehicle and I currently have both keys that are malfunctioning because of Manufacturer Recall Number: R22C9 and NHTSA Recall Number 23V-093. But now I am at risk of key malfunctioning while driving and turning the car off and could cause possible crash, injury or worse. I don't understand how they can do this because under federal law they would need to fix any problems caused by this recall. Please any help would be greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I recently was notified that my vehicle has a factory recall for the jackknife key. So I brought it to my local Nissan dealership and they said they would fix the recall. After checking out my key and car the dealership said I would have to buy a brand new key which was around $300 dollars. The key is only 3 months old because I changed out the old key because the recall caused the old key to malfunction and not start up the car. They're solution was to put a spacer in the key to fix the recall but then said my car wouldn't turn on if they put in spacer to fix recall. My problem is why would i have to purchase something that is being recalled, also if it's a factory recall that would mean it has to be fixed as part of a federal law. Also, the reason for both keys malfunctioning is because of the recall in the first place. It seems the dealership is trying to get out of fixing this problem and they just want me to buy a new key to fix the issue instead of taking care of it, when it was the manufacturer's fault in the first place. The Nissan dealership is Destination Nissan located at 770 Central Ave, Albany, NY 12206, is there anything that can be done so they fix this issue? I also reached out to Nissan national help line, but they couldn't do anything but reach out to the dealership and ask what happened with no solution. They ended up not fixing the recall or anything on my vehicle and I currently have both keys that are malfunctioning because of Manufacturer Recall Number: R22C9 and NHTSA Recall Number 23V-093. But now I am at risk of key malfunctioning while driving and turning the car off and could cause possible crash, injury or worse. I don't understand how they can do this because under federal law they would need to fix any problems caused by this recall. Please any help would be greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I recently was notified that my vehicle has a factory recall for the jackknife key. So I brought it to my local Nissan dealership and they said they would fix the recall. After checking out my key and car the dealership said I would have to buy a brand new key which was around $300 dollars. The key is only 3 months old because I changed out the old key because the recall caused the old key to malfunction and not start up the car. They're solution was to put a spacer in the key to fix the recall but then said my car wouldn't turn on if they put in spacer to fix recall. My problem is why would i have to purchase something that is being recalled, also if it's a factory recall that would mean it has to be fixed as part of a federal law. Also, the reason for both keys malfunctioning is because of the recall in the first place. It seems the dealership is trying to get out of fixing this problem and they just want me to buy a new key to fix the issue instead of taking care of it, when it was the manufacturer's fault in the first place. The Nissan dealership is Destination Nissan located at 770 Central Ave, Albany, NY 12206, is there anything that can be done so they fix this issue? I also reached out to Nissan national help line, but they couldn't do anything but reach out to the dealership and ask what happened with no solution. They ended up not fixing the recall or anything on my vehicle and I currently have both keys that are malfunctioning because of Manufacturer Recall Number: R22C9 and NHTSA Recall Number 23V-093. But now I am at risk of key malfunctioning while driving and turning the car off and could cause possible crash, injury or worse. I don't understand how they can do this because under federal law they would need to fix any problems caused by this recall. Please any help would be greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572886
Recall Date: Feb 20, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ECU go out and cause vehicle to accelerate when brakes is mashed
Corrective Action:
ECU go out and cause vehicle to accelerate when brakes is mashed
Additional Notes:
ECU go out and cause vehicle to accelerate when brakes is mashed
Mfg Campaign: 11572315
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ECU go out and cause vehicle to accelerate when brakes is mashed
Corrective Action:
ECU go out and cause vehicle to accelerate when brakes is mashed
Additional Notes:
ECU go out and cause vehicle to accelerate when brakes is mashed
Mfg Campaign: 11572315
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ECU go out and cause vehicle to accelerate when brakes is mashed
Corrective Action:
ECU go out and cause vehicle to accelerate when brakes is mashed
Additional Notes:
ECU go out and cause vehicle to accelerate when brakes is mashed
Mfg Campaign: 11572315
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the front driver's side seat made an abnormal sound and inadvertently moved while making a turn. The contact stated that she weighed 130 pounds and that the front driver's seat frame had previously been replaced due to a fracture; however, the failure persisted. The vehicle was taken to the dealer, where the front driver's side seat frame was tightened; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the front driver's side seat frame was fractured and needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the front driver's side seat made an abnormal sound and inadvertently moved while making a turn. The contact stated that she weighed 130 pounds and that the front driver's seat frame had previously been replaced due to a fracture; however, the failure persisted. The vehicle was taken to the dealer, where the front driver's side seat frame was tightened; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the front driver's side seat frame was fractured and needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the front driver's side seat made an abnormal sound and inadvertently moved while making a turn. The contact stated that she weighed 130 pounds and that the front driver's seat frame had previously been replaced due to a fracture; however, the failure persisted. The vehicle was taken to the dealer, where the front driver's side seat frame was tightened; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the front driver's side seat frame was fractured and needed to be replaced for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11572369
Recall Date: Feb 16, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear hatchback power strut/ shocks. Hatch will go up entire way but comes back down automatically, hitting my head , therefore I do not use hatch compartment because of safety issues. Nissan dealer states needs new struts and to check to see if recalled due to fact should have lasted life of vehicle
Corrective Action:
Rear hatchback power strut/ shocks. Hatch will go up entire way but comes back down automatically, hitting my head , therefore I do not use hatch compartment because of safety issues. Nissan dealer states needs new struts and to check to see if recalled due to fact should have lasted life of vehicle
Additional Notes:
Rear hatchback power strut/ shocks. Hatch will go up entire way but comes back down automatically, hitting my head , therefore I do not use hatch compartment because of safety issues. Nissan dealer states needs new struts and to check to see if recalled due to fact should have lasted life of vehicle
Mfg Campaign: 11568957
Recall Date: Jan 31, 2024
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