Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while at a red light, the vehicle stalled. No warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed, and it was determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic was diagnosed and again determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while at a red light, the vehicle stalled. No warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed, and it was determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic was diagnosed and again determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while at a red light, the vehicle stalled. No warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed, and it was determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic was diagnosed and again determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Mfg Campaign: 11654996
Recall Date: Apr 16, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?
Corrective Action:
Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?
Additional Notes:
Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?
Mfg Campaign: 11653608
Recall Date: Apr 9, 2025
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?
Corrective Action:
Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?
Additional Notes:
Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?
Mfg Campaign: 11653608
Recall Date: Apr 9, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Miles: 47,788 Started hearing noise under the car, noise increases the more I accelerate and becomes very noticeable and annoying. Went to Nissan to diagnose, seems the transfer case oil has metal shavings and is the cause of the load noise. Nissan recommends to replace the transfer case and transmission as they usually will go together. The damage is internal and there is no external sign of damage and no oil leaks from both transmission and transfer case. I explained since the damage is internal and I had no hand in causing this damage it must be a manufacturer defect. Nissan replied that the warranty expired on July 2024 and will not be able to cover this damage and asked me to replace both transmission and transfer case for $15k.
Corrective Action:
Miles: 47,788 Started hearing noise under the car, noise increases the more I accelerate and becomes very noticeable and annoying. Went to Nissan to diagnose, seems the transfer case oil has metal shavings and is the cause of the load noise. Nissan recommends to replace the transfer case and transmission as they usually will go together. The damage is internal and there is no external sign of damage and no oil leaks from both transmission and transfer case. I explained since the damage is internal and I had no hand in causing this damage it must be a manufacturer defect. Nissan replied that the warranty expired on July 2024 and will not be able to cover this damage and asked me to replace both transmission and transfer case for $15k.
Additional Notes:
Miles: 47,788 Started hearing noise under the car, noise increases the more I accelerate and becomes very noticeable and annoying. Went to Nissan to diagnose, seems the transfer case oil has metal shavings and is the cause of the load noise. Nissan recommends to replace the transfer case and transmission as they usually will go together. The damage is internal and there is no external sign of damage and no oil leaks from both transmission and transfer case. I explained since the damage is internal and I had no hand in causing this damage it must be a manufacturer defect. Nissan replied that the warranty expired on July 2024 and will not be able to cover this damage and asked me to replace both transmission and transfer case for $15k.
Mfg Campaign: 11653682
Recall Date: Apr 9, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11650863
Recall Date: Mar 26, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11650863
Recall Date: Mar 26, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated that water was leaking into the vehicle and causing the carpet to become wet. The contact stated that the passenger’s side front and rear carpets were wet, and the driver's side carpet was wet occasionally. The contact stated that the water was causing a short circuit with several unknown warning lights to be illuminated. The contact was unable to move the vehicle. The contact stated that the vehicle was towed to a dealer who diagnosed the vehicle and determined that the ADAS control unit was corroded and needed to be replaced. The vehicle was not repaired. The contact stated that the water intrusion had occurred for several years prior to the failure. The contact stated that other repairs were completed due to water intrusion. The contact had researched online and related the failure to NHTSA Campaign Number: 22V875000 (Electrical System); however, the vehicle was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated that water was leaking into the vehicle and causing the carpet to become wet. The contact stated that the passenger’s side front and rear carpets were wet, and the driver's side carpet was wet occasionally. The contact stated that the water was causing a short circuit with several unknown warning lights to be illuminated. The contact was unable to move the vehicle. The contact stated that the vehicle was towed to a dealer who diagnosed the vehicle and determined that the ADAS control unit was corroded and needed to be replaced. The vehicle was not repaired. The contact stated that the water intrusion had occurred for several years prior to the failure. The contact stated that other repairs were completed due to water intrusion. The contact had researched online and related the failure to NHTSA Campaign Number: 22V875000 (Electrical System); however, the vehicle was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated that water was leaking into the vehicle and causing the carpet to become wet. The contact stated that the passenger’s side front and rear carpets were wet, and the driver's side carpet was wet occasionally. The contact stated that the water was causing a short circuit with several unknown warning lights to be illuminated. The contact was unable to move the vehicle. The contact stated that the vehicle was towed to a dealer who diagnosed the vehicle and determined that the ADAS control unit was corroded and needed to be replaced. The vehicle was not repaired. The contact stated that the water intrusion had occurred for several years prior to the failure. The contact stated that other repairs were completed due to water intrusion. The contact had researched online and related the failure to NHTSA Campaign Number: 22V875000 (Electrical System); however, the vehicle was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11649395
Recall Date: Mar 20, 2025
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Took car to local mechanic for airbag light. The passenger seat sensors register that someone is not sitting in the seat when someone is. The passenger seat OFF light is constantly on regardless of someone in the seat. Mechanic tried to reprogram and fix the car computer. That did not work so mechanic took the rogue to the local Nissan to have them reprogram the computer. The dealer could not reprogram it. The next solution was to replace the passenger seat sensors or the entire passenger seat and then reprogram the computer. Elected to not fix this as this was a similar from a recall of 2016 and earlier Nissan rogues.
Corrective Action:
Took car to local mechanic for airbag light. The passenger seat sensors register that someone is not sitting in the seat when someone is. The passenger seat OFF light is constantly on regardless of someone in the seat. Mechanic tried to reprogram and fix the car computer. That did not work so mechanic took the rogue to the local Nissan to have them reprogram the computer. The dealer could not reprogram it. The next solution was to replace the passenger seat sensors or the entire passenger seat and then reprogram the computer. Elected to not fix this as this was a similar from a recall of 2016 and earlier Nissan rogues.
Additional Notes:
Took car to local mechanic for airbag light. The passenger seat sensors register that someone is not sitting in the seat when someone is. The passenger seat OFF light is constantly on regardless of someone in the seat. Mechanic tried to reprogram and fix the car computer. That did not work so mechanic took the rogue to the local Nissan to have them reprogram the computer. The dealer could not reprogram it. The next solution was to replace the passenger seat sensors or the entire passenger seat and then reprogram the computer. Elected to not fix this as this was a similar from a recall of 2016 and earlier Nissan rogues.
Mfg Campaign: 11648224
Recall Date: Mar 13, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.
Mfg Campaign: 11642560
Recall Date: Feb 13, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.
Mfg Campaign: 11642560
Recall Date: Feb 13, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Corrective Action:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Additional Notes:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Mfg Campaign: 11637864
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Corrective Action:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Additional Notes:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Mfg Campaign: 11637864
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Corrective Action:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Additional Notes:
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Mfg Campaign: 11637864
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.
Mfg Campaign: 11634657
Recall Date: Jan 7, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Pungent gasoline odor permeating throughout the vehicle.
Corrective Action:
Pungent gasoline odor permeating throughout the vehicle.
Additional Notes:
Pungent gasoline odor permeating throughout the vehicle.
Mfg Campaign: 11634383
Recall Date: Jan 6, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Pungent gasoline odor permeating throughout the vehicle.
Corrective Action:
Pungent gasoline odor permeating throughout the vehicle.
Additional Notes:
Pungent gasoline odor permeating throughout the vehicle.
Mfg Campaign: 11634383
Recall Date: Jan 6, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
More warning lights appearing on dash
Corrective Action:
More warning lights appearing on dash
Additional Notes:
More warning lights appearing on dash
Mfg Campaign: 11634224
Recall Date: Jan 5, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
More warning lights appearing on dash
Corrective Action:
More warning lights appearing on dash
Additional Notes:
More warning lights appearing on dash
Mfg Campaign: 11634224
Recall Date: Jan 5, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.
Corrective Action:
On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.
Additional Notes:
On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.
Mfg Campaign: 11633556
Recall Date: Jan 1, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.
Corrective Action:
On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.
Additional Notes:
On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.
Mfg Campaign: 11633556
Recall Date: Jan 1, 2025
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