Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My 16 year old son was driving the 2017 nissan rogue on [XXX] to our home around 7:30 pm. He veered and right front of vehicle struck a curb. Immediately the passenger side airbags exploded. The two airbag curtain side bags and the front passenger seat side airbag all 3 deployed. First, the airbags should not have deployed and secondly, if this had been a collision with another vehicle, the specific airbags that deployed wouldn't have prevented injury. If there had been a passenger in the front seat, they could have been severely injured by the deployment. The car was towed to a nissan dealership who ran a diagnostic for 200.00. They advised that the cost to replace would be 14K. Given the takata airbag recalls, I should have received a recall notice as I am the original owner of this vehicle. Luckily my son was not injured, but I need to report and hear back from this incident! I believe I should be reimbursed by nissan the replacement value of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 16 year old son was driving the 2017 nissan rogue on [XXX] to our home around 7:30 pm. He veered and right front of vehicle struck a curb. Immediately the passenger side airbags exploded. The two airbag curtain side bags and the front passenger seat side airbag all 3 deployed. First, the airbags should not have deployed and secondly, if this had been a collision with another vehicle, the specific airbags that deployed wouldn't have prevented injury. If there had been a passenger in the front seat, they could have been severely injured by the deployment. The car was towed to a nissan dealership who ran a diagnostic for 200.00. They advised that the cost to replace would be 14K. Given the takata airbag recalls, I should have received a recall notice as I am the original owner of this vehicle. Luckily my son was not injured, but I need to report and hear back from this incident! I believe I should be reimbursed by nissan the replacement value of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 16 year old son was driving the 2017 nissan rogue on [XXX] to our home around 7:30 pm. He veered and right front of vehicle struck a curb. Immediately the passenger side airbags exploded. The two airbag curtain side bags and the front passenger seat side airbag all 3 deployed. First, the airbags should not have deployed and secondly, if this had been a collision with another vehicle, the specific airbags that deployed wouldn't have prevented injury. If there had been a passenger in the front seat, they could have been severely injured by the deployment. The car was towed to a nissan dealership who ran a diagnostic for 200.00. They advised that the cost to replace would be 14K. Given the takata airbag recalls, I should have received a recall notice as I am the original owner of this vehicle. Luckily my son was not injured, but I need to report and hear back from this incident! I believe I should be reimbursed by nissan the replacement value of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11633043
Recall Date: Dec 30, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630800
Recall Date: Dec 15, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630800
Recall Date: Dec 15, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630800
Recall Date: Dec 15, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Went to park the car on an incline the car started rolling back and wouldn’t stop this is a safety issue that need to be resolved asap
Corrective Action:
Went to park the car on an incline the car started rolling back and wouldn’t stop this is a safety issue that need to be resolved asap
Additional Notes:
Went to park the car on an incline the car started rolling back and wouldn’t stop this is a safety issue that need to be resolved asap
Mfg Campaign: 11629495
Recall Date: Dec 8, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The collision light came on and everywhere online says it’s a recall but Nissan doesn’t show it as a recall in their system. It states the the car will stop suddenly when light comes on thinking cars are around but nobody is around. It’s not safe. I’m getting it fixed right now but I’m having to pay money because my car isn’t listed as a recall for this.
Corrective Action:
The collision light came on and everywhere online says it’s a recall but Nissan doesn’t show it as a recall in their system. It states the the car will stop suddenly when light comes on thinking cars are around but nobody is around. It’s not safe. I’m getting it fixed right now but I’m having to pay money because my car isn’t listed as a recall for this.
Additional Notes:
The collision light came on and everywhere online says it’s a recall but Nissan doesn’t show it as a recall in their system. It states the the car will stop suddenly when light comes on thinking cars are around but nobody is around. It’s not safe. I’m getting it fixed right now but I’m having to pay money because my car isn’t listed as a recall for this.
Mfg Campaign: 11626984
Recall Date: Nov 23, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The collision light came on and everywhere online says it’s a recall but Nissan doesn’t show it as a recall in their system. It states the the car will stop suddenly when light comes on thinking cars are around but nobody is around. It’s not safe. I’m getting it fixed right now but I’m having to pay money because my car isn’t listed as a recall for this.
Corrective Action:
The collision light came on and everywhere online says it’s a recall but Nissan doesn’t show it as a recall in their system. It states the the car will stop suddenly when light comes on thinking cars are around but nobody is around. It’s not safe. I’m getting it fixed right now but I’m having to pay money because my car isn’t listed as a recall for this.
Additional Notes:
The collision light came on and everywhere online says it’s a recall but Nissan doesn’t show it as a recall in their system. It states the the car will stop suddenly when light comes on thinking cars are around but nobody is around. It’s not safe. I’m getting it fixed right now but I’m having to pay money because my car isn’t listed as a recall for this.
Mfg Campaign: 11626984
Recall Date: Nov 23, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Corrective Action:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Additional Notes:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Mfg Campaign: 11626152
Recall Date: Nov 19, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Corrective Action:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Additional Notes:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Mfg Campaign: 11626152
Recall Date: Nov 19, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Corrective Action:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Additional Notes:
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Mfg Campaign: 11626152
Recall Date: Nov 19, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
There is an airbag warning for the front passenger seat occupancy sensor.
Corrective Action:
There is an airbag warning for the front passenger seat occupancy sensor.
Additional Notes:
There is an airbag warning for the front passenger seat occupancy sensor.
Mfg Campaign: 11623670
Recall Date: Nov 5, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Slipping and hard shifting of the transmission
Corrective Action:
Slipping and hard shifting of the transmission
Additional Notes:
Slipping and hard shifting of the transmission
Mfg Campaign: 11622805
Recall Date: Oct 30, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11615589
Recall Date: Sep 20, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11615589
Recall Date: Sep 20, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Corrective Action:
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Additional Notes:
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Mfg Campaign: 11615362
Recall Date: Sep 19, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Corrective Action:
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Additional Notes:
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Mfg Campaign: 11615362
Recall Date: Sep 19, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There’s a problem with the transmission. The car was not accelerating so my mechanic looked at it and determined it need a new transmission. The car only has 81,300 miles on it.
Corrective Action:
There’s a problem with the transmission. The car was not accelerating so my mechanic looked at it and determined it need a new transmission. The car only has 81,300 miles on it.
Additional Notes:
There’s a problem with the transmission. The car was not accelerating so my mechanic looked at it and determined it need a new transmission. The car only has 81,300 miles on it.
Mfg Campaign: 11615476
Recall Date: Sep 19, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns 2017 Nissan Rogue. The contact stated while driving 45 MPH, the vehicle stalled and decelerated with the accelerator pedal being depressed. The contact stated that the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was not taken to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Corrective Action:
The contact owns 2017 Nissan Rogue. The contact stated while driving 45 MPH, the vehicle stalled and decelerated with the accelerator pedal being depressed. The contact stated that the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was not taken to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Additional Notes:
The contact owns 2017 Nissan Rogue. The contact stated while driving 45 MPH, the vehicle stalled and decelerated with the accelerator pedal being depressed. The contact stated that the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was not taken to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Mfg Campaign: 11614857
Recall Date: Sep 16, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached complaint with all the details. The facts, and photos correspond to the ongoing issue with Route 33 Nissan. Timeline of events correlate with the recall.
Corrective Action:
See attached complaint with all the details. The facts, and photos correspond to the ongoing issue with Route 33 Nissan. Timeline of events correlate with the recall.
Additional Notes:
See attached complaint with all the details. The facts, and photos correspond to the ongoing issue with Route 33 Nissan. Timeline of events correlate with the recall.
Mfg Campaign: 11614963
Recall Date: Sep 16, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Three times in recent months vehicle has responded sluggish after coming to a stop. Two of those times were extended periods in stop amd go traffic greater than 20 minutes. 8/10/2024 event inexplicable as had stopped briefly and only driving for 5-10 minutes. Gas pedal must be fully depressed to get vehicle to move. When it finally responds it barely moves, RPMs Rev to 3,000 and stay there. In most recent episode 9/12/2024 I realized gas pedal was responding sluggishly after stopping for a light, but seemd to get in gear as normal. At 8 miles vehicle would barely resume rolling after a stop, gas pedal had to be floored, engine revved to 3,000 RPMs and acted like stuck in wrong gear, same as other 2 events. Like other times, no warning lights or gauges before or during event. After turning off vehicle and back on it returned to normal function, no indication there had been a problem. Not sure if this is a transmission problem or a computer problem, but a search of the internet reveals this is a common problem for Nissan Rogue owners. Many accounts read similar to mine. Not sure I can trust this vehicle anymore.
Corrective Action:
Three times in recent months vehicle has responded sluggish after coming to a stop. Two of those times were extended periods in stop amd go traffic greater than 20 minutes. 8/10/2024 event inexplicable as had stopped briefly and only driving for 5-10 minutes. Gas pedal must be fully depressed to get vehicle to move. When it finally responds it barely moves, RPMs Rev to 3,000 and stay there. In most recent episode 9/12/2024 I realized gas pedal was responding sluggishly after stopping for a light, but seemd to get in gear as normal. At 8 miles vehicle would barely resume rolling after a stop, gas pedal had to be floored, engine revved to 3,000 RPMs and acted like stuck in wrong gear, same as other 2 events. Like other times, no warning lights or gauges before or during event. After turning off vehicle and back on it returned to normal function, no indication there had been a problem. Not sure if this is a transmission problem or a computer problem, but a search of the internet reveals this is a common problem for Nissan Rogue owners. Many accounts read similar to mine. Not sure I can trust this vehicle anymore.
Additional Notes:
Three times in recent months vehicle has responded sluggish after coming to a stop. Two of those times were extended periods in stop amd go traffic greater than 20 minutes. 8/10/2024 event inexplicable as had stopped briefly and only driving for 5-10 minutes. Gas pedal must be fully depressed to get vehicle to move. When it finally responds it barely moves, RPMs Rev to 3,000 and stay there. In most recent episode 9/12/2024 I realized gas pedal was responding sluggishly after stopping for a light, but seemd to get in gear as normal. At 8 miles vehicle would barely resume rolling after a stop, gas pedal had to be floored, engine revved to 3,000 RPMs and acted like stuck in wrong gear, same as other 2 events. Like other times, no warning lights or gauges before or during event. After turning off vehicle and back on it returned to normal function, no indication there had been a problem. Not sure if this is a transmission problem or a computer problem, but a search of the internet reveals this is a common problem for Nissan Rogue owners. Many accounts read similar to mine. Not sure I can trust this vehicle anymore.
Mfg Campaign: 11614623
Recall Date: Sep 14, 2024
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