Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT transmission started making the car not accelerate and was sluggish. It actually ended up stopping in the middle of freeway traffic. I had to turn the car off and then back on but it still was having high RPMs without accelerating.
Corrective Action:
CVT transmission started making the car not accelerate and was sluggish. It actually ended up stopping in the middle of freeway traffic. I had to turn the car off and then back on but it still was having high RPMs without accelerating.
Additional Notes:
CVT transmission started making the car not accelerate and was sluggish. It actually ended up stopping in the middle of freeway traffic. I had to turn the car off and then back on but it still was having high RPMs without accelerating.
Mfg Campaign: 11594646
Recall Date: Jun 16, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My tranmission is not liable. My vehicle jerks, steering wheel vibrates when I hold it at a speed like 45. I have written you before. Nothing will be done. I waiting for it to just die and not move. I know a lot of Nissan Roque have Transmission problems and there is a recall out there. But since mine doesn't show any codes nothing will be done. I don't understand why wait before it does leave me stranded. Or maybe I have a lemon of a vehicle
Corrective Action:
My tranmission is not liable. My vehicle jerks, steering wheel vibrates when I hold it at a speed like 45. I have written you before. Nothing will be done. I waiting for it to just die and not move. I know a lot of Nissan Roque have Transmission problems and there is a recall out there. But since mine doesn't show any codes nothing will be done. I don't understand why wait before it does leave me stranded. Or maybe I have a lemon of a vehicle
Additional Notes:
My tranmission is not liable. My vehicle jerks, steering wheel vibrates when I hold it at a speed like 45. I have written you before. Nothing will be done. I waiting for it to just die and not move. I know a lot of Nissan Roque have Transmission problems and there is a recall out there. But since mine doesn't show any codes nothing will be done. I don't understand why wait before it does leave me stranded. Or maybe I have a lemon of a vehicle
Mfg Campaign: 11594684
Recall Date: Jun 16, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My tranmission is not liable. My vehicle jerks, steering wheel vibrates when I hold it at a speed like 45. I have written you before. Nothing will be done. I waiting for it to just die and not move. I know a lot of Nissan Roque have Transmission problems and there is a recall out there. But since mine doesn't show any codes nothing will be done. I don't understand why wait before it does leave me stranded. Or maybe I have a lemon of a vehicle
Corrective Action:
My tranmission is not liable. My vehicle jerks, steering wheel vibrates when I hold it at a speed like 45. I have written you before. Nothing will be done. I waiting for it to just die and not move. I know a lot of Nissan Roque have Transmission problems and there is a recall out there. But since mine doesn't show any codes nothing will be done. I don't understand why wait before it does leave me stranded. Or maybe I have a lemon of a vehicle
Additional Notes:
My tranmission is not liable. My vehicle jerks, steering wheel vibrates when I hold it at a speed like 45. I have written you before. Nothing will be done. I waiting for it to just die and not move. I know a lot of Nissan Roque have Transmission problems and there is a recall out there. But since mine doesn't show any codes nothing will be done. I don't understand why wait before it does leave me stranded. Or maybe I have a lemon of a vehicle
Mfg Campaign: 11594684
Recall Date: Jun 16, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
In my 2017.5 Nissan Rouge, which I purchased brand new, I am experiencing a serious life-threatening issue. It has occurred five times in the last 3 months when I attempt to accelerate from a stopped position, pressing the gas pedal,It does not move until I press very hard. The engine lags and seems to be in 1st gear for about 15 min or so until I turn it off and restart it again to return to normal operation. The vehicle has a mileage of only 62000. I believe it to be a defective CVT transmission. Dealership had been informed and waiting for their response. will update once I get a response.
Corrective Action:
In my 2017.5 Nissan Rouge, which I purchased brand new, I am experiencing a serious life-threatening issue. It has occurred five times in the last 3 months when I attempt to accelerate from a stopped position, pressing the gas pedal,It does not move until I press very hard. The engine lags and seems to be in 1st gear for about 15 min or so until I turn it off and restart it again to return to normal operation. The vehicle has a mileage of only 62000. I believe it to be a defective CVT transmission. Dealership had been informed and waiting for their response. will update once I get a response.
Additional Notes:
In my 2017.5 Nissan Rouge, which I purchased brand new, I am experiencing a serious life-threatening issue. It has occurred five times in the last 3 months when I attempt to accelerate from a stopped position, pressing the gas pedal,It does not move until I press very hard. The engine lags and seems to be in 1st gear for about 15 min or so until I turn it off and restart it again to return to normal operation. The vehicle has a mileage of only 62000. I believe it to be a defective CVT transmission. Dealership had been informed and waiting for their response. will update once I get a response.
Mfg Campaign: 11590224
Recall Date: May 22, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.
Corrective Action:
Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.
Additional Notes:
Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.
Mfg Campaign: 11588559
Recall Date: May 13, 2024
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.
Corrective Action:
Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.
Additional Notes:
Key wouldn't start the car. It was in lock mode. Had to get it repaired. I had issues with the stario before where it went blank and nonsound will come out. Got it fixed, how, there are times where it comes and goes.
Mfg Campaign: 11588559
Recall Date: May 13, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle is starting to jerk at times. Doesn't do it all the time, but it is bad. When driving it will jerk, and if the speed is 45 mph and you hold it at that speed the steering wheel will shake. The engine doesn't sound right. I have had it checked and it is the transmission. Yes there's is a recall on it. But since no lights have come on the Transmission can not be replaced. Something needs to be done before I am stranded some where. Don't know what the big deal is for you to fix it when you know there are problems with it.
Corrective Action:
My vehicle is starting to jerk at times. Doesn't do it all the time, but it is bad. When driving it will jerk, and if the speed is 45 mph and you hold it at that speed the steering wheel will shake. The engine doesn't sound right. I have had it checked and it is the transmission. Yes there's is a recall on it. But since no lights have come on the Transmission can not be replaced. Something needs to be done before I am stranded some where. Don't know what the big deal is for you to fix it when you know there are problems with it.
Additional Notes:
My vehicle is starting to jerk at times. Doesn't do it all the time, but it is bad. When driving it will jerk, and if the speed is 45 mph and you hold it at that speed the steering wheel will shake. The engine doesn't sound right. I have had it checked and it is the transmission. Yes there's is a recall on it. But since no lights have come on the Transmission can not be replaced. Something needs to be done before I am stranded some where. Don't know what the big deal is for you to fix it when you know there are problems with it.
Mfg Campaign: 11585324
Recall Date: Apr 25, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving i started to notice my RPM increasing and my acceleration decreasing. I have stayed up to date and proactive on maintenance. at 110000 miles my transmission has started to have gear slips, My RPMs increase and my car will randomly lose the ability to accelerate at random times leaving me vulnerable to an accident car crash.
Corrective Action:
While driving i started to notice my RPM increasing and my acceleration decreasing. I have stayed up to date and proactive on maintenance. at 110000 miles my transmission has started to have gear slips, My RPMs increase and my car will randomly lose the ability to accelerate at random times leaving me vulnerable to an accident car crash.
Additional Notes:
While driving i started to notice my RPM increasing and my acceleration decreasing. I have stayed up to date and proactive on maintenance. at 110000 miles my transmission has started to have gear slips, My RPMs increase and my car will randomly lose the ability to accelerate at random times leaving me vulnerable to an accident car crash.
Mfg Campaign: 11585106
Recall Date: Apr 24, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving i started to notice my RPM increasing and my acceleration decreasing. I have stayed up to date and proactive on maintenance. at 110000 miles my transmission has started to have gear slips, My RPMs increase and my car will randomly lose the ability to accelerate at random times leaving me vulnerable to an accident car crash.
Corrective Action:
While driving i started to notice my RPM increasing and my acceleration decreasing. I have stayed up to date and proactive on maintenance. at 110000 miles my transmission has started to have gear slips, My RPMs increase and my car will randomly lose the ability to accelerate at random times leaving me vulnerable to an accident car crash.
Additional Notes:
While driving i started to notice my RPM increasing and my acceleration decreasing. I have stayed up to date and proactive on maintenance. at 110000 miles my transmission has started to have gear slips, My RPMs increase and my car will randomly lose the ability to accelerate at random times leaving me vulnerable to an accident car crash.
Mfg Campaign: 11585106
Recall Date: Apr 24, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The liftgate has been malfunctioning. It will go up, and out of now where completely falls. It has fell on me and my 1 year old when I was getting something in the trunk and had to quickly throw my 1 year old into the trunk so he did not get injured, but it fell on my back. My car was taken to the dealership on [XXX] to confirm there is something mechanically wrong with the liftgate. There were no warning signs of the trunk just dropping. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The liftgate has been malfunctioning. It will go up, and out of now where completely falls. It has fell on me and my 1 year old when I was getting something in the trunk and had to quickly throw my 1 year old into the trunk so he did not get injured, but it fell on my back. My car was taken to the dealership on [XXX] to confirm there is something mechanically wrong with the liftgate. There were no warning signs of the trunk just dropping. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The liftgate has been malfunctioning. It will go up, and out of now where completely falls. It has fell on me and my 1 year old when I was getting something in the trunk and had to quickly throw my 1 year old into the trunk so he did not get injured, but it fell on my back. My car was taken to the dealership on [XXX] to confirm there is something mechanically wrong with the liftgate. There were no warning signs of the trunk just dropping. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11584679
Recall Date: Apr 23, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AWD LIGHT WARNING ARE STAY ON WHILE THE DRIVER SIDE DOOR LIGHTS ARE ON
Corrective Action:
AWD LIGHT WARNING ARE STAY ON WHILE THE DRIVER SIDE DOOR LIGHTS ARE ON
Additional Notes:
AWD LIGHT WARNING ARE STAY ON WHILE THE DRIVER SIDE DOOR LIGHTS ARE ON
Mfg Campaign: 11584257
Recall Date: Apr 20, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The Supplemental air bag warning light illuminated. I call dealership and they are willing to schedule an appointment and charge $225 for a diagnostic test. Depending on the issue, the solution/remedy may cost anywhere between $300 and $1000. In my situation, the supplemental air bag warning light remains on after approximately 7 seconds.
Corrective Action:
The Supplemental air bag warning light illuminated. I call dealership and they are willing to schedule an appointment and charge $225 for a diagnostic test. Depending on the issue, the solution/remedy may cost anywhere between $300 and $1000. In my situation, the supplemental air bag warning light remains on after approximately 7 seconds.
Additional Notes:
The Supplemental air bag warning light illuminated. I call dealership and they are willing to schedule an appointment and charge $225 for a diagnostic test. Depending on the issue, the solution/remedy may cost anywhere between $300 and $1000. In my situation, the supplemental air bag warning light remains on after approximately 7 seconds.
Mfg Campaign: 11583711
Recall Date: Apr 17, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Was driving on [XXX] from Sioux Falls, SD to Rapid City, SD on [XXX]. Just east of the [XXX], SD exit, we hit black ice driving approximately 75mph. We lost control, and the car went head first into a metal cable guard rail. The front end is destroyed, and the front doors and roof also received significant damage. I do believe that insurance is going to consider it a total loss based upon my observation and the response of the body shop it is currently at. None of the airbags deployed, even given the speed we were driving and the direct head on impact. The Trooper originally said that he was not going to ticket me for anything as I was driving under the speed limit and not overdriving, however, came back later and said that he would have to ticket me because the DOT would throw a fit if he didn't because they would have to fix the guard rail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Was driving on [XXX] from Sioux Falls, SD to Rapid City, SD on [XXX]. Just east of the [XXX], SD exit, we hit black ice driving approximately 75mph. We lost control, and the car went head first into a metal cable guard rail. The front end is destroyed, and the front doors and roof also received significant damage. I do believe that insurance is going to consider it a total loss based upon my observation and the response of the body shop it is currently at. None of the airbags deployed, even given the speed we were driving and the direct head on impact. The Trooper originally said that he was not going to ticket me for anything as I was driving under the speed limit and not overdriving, however, came back later and said that he would have to ticket me because the DOT would throw a fit if he didn't because they would have to fix the guard rail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Was driving on [XXX] from Sioux Falls, SD to Rapid City, SD on [XXX]. Just east of the [XXX], SD exit, we hit black ice driving approximately 75mph. We lost control, and the car went head first into a metal cable guard rail. The front end is destroyed, and the front doors and roof also received significant damage. I do believe that insurance is going to consider it a total loss based upon my observation and the response of the body shop it is currently at. None of the airbags deployed, even given the speed we were driving and the direct head on impact. The Trooper originally said that he was not going to ticket me for anything as I was driving under the speed limit and not overdriving, however, came back later and said that he would have to ticket me because the DOT would throw a fit if he didn't because they would have to fix the guard rail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11581405
Recall Date: Apr 5, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Front collision sensor goes off every once in awhile it seeming that there's a person in front of the vehicle when there's no one on the street and also it goes off when it rains or snows or it's foggy out it doesn't work.
Corrective Action:
Front collision sensor goes off every once in awhile it seeming that there's a person in front of the vehicle when there's no one on the street and also it goes off when it rains or snows or it's foggy out it doesn't work.
Additional Notes:
Front collision sensor goes off every once in awhile it seeming that there's a person in front of the vehicle when there's no one on the street and also it goes off when it rains or snows or it's foggy out it doesn't work.
Mfg Campaign: 11579435
Recall Date: Mar 26, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle consistently loses power, very loud noise as it is revving up, no lights are on for warnings, sounds as if it is trying to change gears but will not. The a/c also quits working during small climbs or long trips or especially in hilly areas.
Corrective Action:
Vehicle consistently loses power, very loud noise as it is revving up, no lights are on for warnings, sounds as if it is trying to change gears but will not. The a/c also quits working during small climbs or long trips or especially in hilly areas.
Additional Notes:
Vehicle consistently loses power, very loud noise as it is revving up, no lights are on for warnings, sounds as if it is trying to change gears but will not. The a/c also quits working during small climbs or long trips or especially in hilly areas.
Mfg Campaign: 11578718
Recall Date: Mar 21, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle consistently loses power, very loud noise as it is revving up, no lights are on for warnings, sounds as if it is trying to change gears but will not. The a/c also quits working during small climbs or long trips or especially in hilly areas.
Corrective Action:
Vehicle consistently loses power, very loud noise as it is revving up, no lights are on for warnings, sounds as if it is trying to change gears but will not. The a/c also quits working during small climbs or long trips or especially in hilly areas.
Additional Notes:
Vehicle consistently loses power, very loud noise as it is revving up, no lights are on for warnings, sounds as if it is trying to change gears but will not. The a/c also quits working during small climbs or long trips or especially in hilly areas.
Mfg Campaign: 11578718
Recall Date: Mar 21, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Passenger air bag lite does not detect person in seat. Have seen this recall but told by vin number doesn't qualify even though it is same problem. $3100 to fix
Corrective Action:
Passenger air bag lite does not detect person in seat. Have seen this recall but told by vin number doesn't qualify even though it is same problem. $3100 to fix
Additional Notes:
Passenger air bag lite does not detect person in seat. Have seen this recall but told by vin number doesn't qualify even though it is same problem. $3100 to fix
Mfg Campaign: 11575325
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Passenger air bag lite does not detect person in seat. Have seen this recall but told by vin number doesn't qualify even though it is same problem. $3100 to fix
Corrective Action:
Passenger air bag lite does not detect person in seat. Have seen this recall but told by vin number doesn't qualify even though it is same problem. $3100 to fix
Additional Notes:
Passenger air bag lite does not detect person in seat. Have seen this recall but told by vin number doesn't qualify even though it is same problem. $3100 to fix
Mfg Campaign: 11575325
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle was designed to turn off when pressing the Push to Stop button regardless of which gear it was in. The contact stated that while turning off the vehicle while it was in reverse(R), in drive (D), or in neutral (N), the vehicle rolled. The contact stated the failure also occurred when turning off the vehicle while it was in the park(P). There was no warning light illuminated. The contact stated that on one occasion, the vehicle rolled and hit his wife while she was attempting to stop the vehicle from rolling. The contact's wife fell on the pavement. The vehicle then hit another unoccupied parked vehicle. A police report was filed. The contact's wife sustained pain on the left shoulder and left knee, but did not see medical assistance. The dealer was notified of the failure and charged a diagnostic testing fee. The contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle was designed to turn off when pressing the Push to Stop button regardless of which gear it was in. The contact stated that while turning off the vehicle while it was in reverse(R), in drive (D), or in neutral (N), the vehicle rolled. The contact stated the failure also occurred when turning off the vehicle while it was in the park(P). There was no warning light illuminated. The contact stated that on one occasion, the vehicle rolled and hit his wife while she was attempting to stop the vehicle from rolling. The contact's wife fell on the pavement. The vehicle then hit another unoccupied parked vehicle. A police report was filed. The contact's wife sustained pain on the left shoulder and left knee, but did not see medical assistance. The dealer was notified of the failure and charged a diagnostic testing fee. The contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle was designed to turn off when pressing the Push to Stop button regardless of which gear it was in. The contact stated that while turning off the vehicle while it was in reverse(R), in drive (D), or in neutral (N), the vehicle rolled. The contact stated the failure also occurred when turning off the vehicle while it was in the park(P). There was no warning light illuminated. The contact stated that on one occasion, the vehicle rolled and hit his wife while she was attempting to stop the vehicle from rolling. The contact's wife fell on the pavement. The vehicle then hit another unoccupied parked vehicle. A police report was filed. The contact's wife sustained pain on the left shoulder and left knee, but did not see medical assistance. The dealer was notified of the failure and charged a diagnostic testing fee. The contact declined to pay the fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000. The VIN was not available.
Mfg Campaign: 11573085
Recall Date: Feb 21, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car is a 2017 Nissan Rogue hybrid. It jerks a lot when moving, when it starts moving, I feel that the electric engine does not provide power and it switches to a gasoline engine, while the car jerks strongly and can jerk sharply when I release the gas pedal. When moving backwards, it also jerks strongly; when moving uphill, you have to press the gas pedal hard to climb the hill. I found out that this car model often had problems with the brakes and the Nissan company repaired these cars and recalled them. 2022-2024 Nissan CVT Transmission Settlement Update (Rogue ... Nissan agreed to pay over $277 million as part of the settlement to resolve certain defective transmissions claims. The following Nissan models are included in the 2022 Nissan CVT settlement: 2014 – 2018 Nissan Rogue. 2015 – 2018 Nissan Pathfinder. One of the auto mechanics reported that when you press the gas pedal a little, the electric motor does not push the car, does not move the car forward, there is no force in it. But already when driving, it is triggered, since the car is on the move and moves by inertia. This auto mechanic reported that the problem is with this electric motor and it is attached to the transmission, and to replace it, you need to completely change the transmission with this electric motor. I ask you to please help me in solving this problem, because of this I am very worried and worried, it is difficult to communicate with Nissan representatives.
Corrective Action:
My car is a 2017 Nissan Rogue hybrid. It jerks a lot when moving, when it starts moving, I feel that the electric engine does not provide power and it switches to a gasoline engine, while the car jerks strongly and can jerk sharply when I release the gas pedal. When moving backwards, it also jerks strongly; when moving uphill, you have to press the gas pedal hard to climb the hill. I found out that this car model often had problems with the brakes and the Nissan company repaired these cars and recalled them. 2022-2024 Nissan CVT Transmission Settlement Update (Rogue ... Nissan agreed to pay over $277 million as part of the settlement to resolve certain defective transmissions claims. The following Nissan models are included in the 2022 Nissan CVT settlement: 2014 – 2018 Nissan Rogue. 2015 – 2018 Nissan Pathfinder. One of the auto mechanics reported that when you press the gas pedal a little, the electric motor does not push the car, does not move the car forward, there is no force in it. But already when driving, it is triggered, since the car is on the move and moves by inertia. This auto mechanic reported that the problem is with this electric motor and it is attached to the transmission, and to replace it, you need to completely change the transmission with this electric motor. I ask you to please help me in solving this problem, because of this I am very worried and worried, it is difficult to communicate with Nissan representatives.
Additional Notes:
My car is a 2017 Nissan Rogue hybrid. It jerks a lot when moving, when it starts moving, I feel that the electric engine does not provide power and it switches to a gasoline engine, while the car jerks strongly and can jerk sharply when I release the gas pedal. When moving backwards, it also jerks strongly; when moving uphill, you have to press the gas pedal hard to climb the hill. I found out that this car model often had problems with the brakes and the Nissan company repaired these cars and recalled them. 2022-2024 Nissan CVT Transmission Settlement Update (Rogue ... Nissan agreed to pay over $277 million as part of the settlement to resolve certain defective transmissions claims. The following Nissan models are included in the 2022 Nissan CVT settlement: 2014 – 2018 Nissan Rogue. 2015 – 2018 Nissan Pathfinder. One of the auto mechanics reported that when you press the gas pedal a little, the electric motor does not push the car, does not move the car forward, there is no force in it. But already when driving, it is triggered, since the car is on the move and moves by inertia. This auto mechanic reported that the problem is with this electric motor and it is attached to the transmission, and to replace it, you need to completely change the transmission with this electric motor. I ask you to please help me in solving this problem, because of this I am very worried and worried, it is difficult to communicate with Nissan representatives.
Mfg Campaign: 11571579
Recall Date: Feb 13, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury