Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle occasionally stalled while idling. The contact was able to restart the vehicle and the vehicle operated as needed. While driving at various speeds, the vehicle independently decelerated with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the intake manifold had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle occasionally stalled while idling. The contact was able to restart the vehicle and the vehicle operated as needed. While driving at various speeds, the vehicle independently decelerated with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the intake manifold had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated that the vehicle occasionally stalled while idling. The contact was able to restart the vehicle and the vehicle operated as needed. While driving at various speeds, the vehicle independently decelerated with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the intake manifold had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
Mfg Campaign: 11550754
Recall Date: Oct 19, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Intake manifold part number 14001-7FH0C broke down while driving. Vehicle would not accelerate, when taken to mechanic, the code indicated that the intake manifold needs to be replaced. Nissan is aware of this and i have a case number with them. Case # [XXX] I was on the freeway when this happened, me and my wife were both very worried because there was no exit nearby as we were going up and down hills with other vehicles going around us. The component was inspected by a mechanic at Sun Devil Auto. I contacted the Nissan dealership and when they received the code error, they said I did not need to bring the vehicle in for inspection as that part is needed to be replaced. There were no warnings, no symptoms, and no warning lamps initially. This all happened as I was on a road trip from Gilbert, AZ to Williams, AZ. Then suddenly before I reached Payson, AZ it stopped accelerating. It took about 3 hours of driving this way maybe between speeds of 35-40mph back from Payson, AZ to Gilbert, AZ before the check engine light ignited and I was able to get the vehicle diagnosed at my nearest mechanic. I ordered the intake manifold and paid for it on 7/31/2023, but it has been on backorder because they stopped production on the original version and only want to sell an "updated" version of it as this failure known to Nissan USA Inc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Intake manifold part number 14001-7FH0C broke down while driving. Vehicle would not accelerate, when taken to mechanic, the code indicated that the intake manifold needs to be replaced. Nissan is aware of this and i have a case number with them. Case # [XXX] I was on the freeway when this happened, me and my wife were both very worried because there was no exit nearby as we were going up and down hills with other vehicles going around us. The component was inspected by a mechanic at Sun Devil Auto. I contacted the Nissan dealership and when they received the code error, they said I did not need to bring the vehicle in for inspection as that part is needed to be replaced. There were no warnings, no symptoms, and no warning lamps initially. This all happened as I was on a road trip from Gilbert, AZ to Williams, AZ. Then suddenly before I reached Payson, AZ it stopped accelerating. It took about 3 hours of driving this way maybe between speeds of 35-40mph back from Payson, AZ to Gilbert, AZ before the check engine light ignited and I was able to get the vehicle diagnosed at my nearest mechanic. I ordered the intake manifold and paid for it on 7/31/2023, but it has been on backorder because they stopped production on the original version and only want to sell an "updated" version of it as this failure known to Nissan USA Inc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Intake manifold part number 14001-7FH0C broke down while driving. Vehicle would not accelerate, when taken to mechanic, the code indicated that the intake manifold needs to be replaced. Nissan is aware of this and i have a case number with them. Case # [XXX] I was on the freeway when this happened, me and my wife were both very worried because there was no exit nearby as we were going up and down hills with other vehicles going around us. The component was inspected by a mechanic at Sun Devil Auto. I contacted the Nissan dealership and when they received the code error, they said I did not need to bring the vehicle in for inspection as that part is needed to be replaced. There were no warnings, no symptoms, and no warning lamps initially. This all happened as I was on a road trip from Gilbert, AZ to Williams, AZ. Then suddenly before I reached Payson, AZ it stopped accelerating. It took about 3 hours of driving this way maybe between speeds of 35-40mph back from Payson, AZ to Gilbert, AZ before the check engine light ignited and I was able to get the vehicle diagnosed at my nearest mechanic. I ordered the intake manifold and paid for it on 7/31/2023, but it has been on backorder because they stopped production on the original version and only want to sell an "updated" version of it as this failure known to Nissan USA Inc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11550862
Recall Date: Oct 19, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is jerking going from first to second gear. The rpm's will rev up but I get no speed. This vehicle only has 96,000 miles currently. The problem started occurring around 90,000 miles and took our family a while to figure out what was happening. It started out as a slight jerking and now is becoming quite problematic. I have reached out to the Nissan manufacturer to file a complaint but have not got anything from them with the exception of an apology. As we research this is a very common problem and yet there has not been a recall on the transmission unfortunately. This is putting our family in danger as we have to visit our family in two different states and often do not have good cell phone reception due to the mountainous regions. Now we do not feel safe traveling with this vehicle. We expected to get many more miles on this vehicle as our last vehicle was a Murano and got well over 200,000 miles. We have read that there has been instances where the transmission was replaced and covered up to 120,000 miles. Customer service at Nissan corporate informed us otherwise and stated it was only for models up to 2010. Our extended warranty is now out and we are not covered for the power train currenly.
Corrective Action:
The transmission is jerking going from first to second gear. The rpm's will rev up but I get no speed. This vehicle only has 96,000 miles currently. The problem started occurring around 90,000 miles and took our family a while to figure out what was happening. It started out as a slight jerking and now is becoming quite problematic. I have reached out to the Nissan manufacturer to file a complaint but have not got anything from them with the exception of an apology. As we research this is a very common problem and yet there has not been a recall on the transmission unfortunately. This is putting our family in danger as we have to visit our family in two different states and often do not have good cell phone reception due to the mountainous regions. Now we do not feel safe traveling with this vehicle. We expected to get many more miles on this vehicle as our last vehicle was a Murano and got well over 200,000 miles. We have read that there has been instances where the transmission was replaced and covered up to 120,000 miles. Customer service at Nissan corporate informed us otherwise and stated it was only for models up to 2010. Our extended warranty is now out and we are not covered for the power train currenly.
Additional Notes:
The transmission is jerking going from first to second gear. The rpm's will rev up but I get no speed. This vehicle only has 96,000 miles currently. The problem started occurring around 90,000 miles and took our family a while to figure out what was happening. It started out as a slight jerking and now is becoming quite problematic. I have reached out to the Nissan manufacturer to file a complaint but have not got anything from them with the exception of an apology. As we research this is a very common problem and yet there has not been a recall on the transmission unfortunately. This is putting our family in danger as we have to visit our family in two different states and often do not have good cell phone reception due to the mountainous regions. Now we do not feel safe traveling with this vehicle. We expected to get many more miles on this vehicle as our last vehicle was a Murano and got well over 200,000 miles. We have read that there has been instances where the transmission was replaced and covered up to 120,000 miles. Customer service at Nissan corporate informed us otherwise and stated it was only for models up to 2010. Our extended warranty is now out and we are not covered for the power train currenly.
Mfg Campaign: 11549142
Recall Date: Oct 10, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The automatic emergency braking system activated when there was no hazard. it was a full on panic stop with ABS engaging. The event lasted about 2 seconds. There were no other cars near by so there was no incident. This is the first time this has happened and the Rogue was fine for the rest of that drive. the front sensor was free from obstruction when looked at about 10 mins later.
Corrective Action:
The automatic emergency braking system activated when there was no hazard. it was a full on panic stop with ABS engaging. The event lasted about 2 seconds. There were no other cars near by so there was no incident. This is the first time this has happened and the Rogue was fine for the rest of that drive. the front sensor was free from obstruction when looked at about 10 mins later.
Additional Notes:
The automatic emergency braking system activated when there was no hazard. it was a full on panic stop with ABS engaging. The event lasted about 2 seconds. There were no other cars near by so there was no incident. This is the first time this has happened and the Rogue was fine for the rest of that drive. the front sensor was free from obstruction when looked at about 10 mins later.
Mfg Campaign: 11547669
Recall Date: Oct 2, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic emergency braking system activated when there was no hazard. it was a full on panic stop with ABS engaging. The event lasted about 2 seconds. There were no other cars near by so there was no incident. This is the first time this has happened and the Rogue was fine for the rest of that drive. the front sensor was free from obstruction when looked at about 10 mins later.
Corrective Action:
The automatic emergency braking system activated when there was no hazard. it was a full on panic stop with ABS engaging. The event lasted about 2 seconds. There were no other cars near by so there was no incident. This is the first time this has happened and the Rogue was fine for the rest of that drive. the front sensor was free from obstruction when looked at about 10 mins later.
Additional Notes:
The automatic emergency braking system activated when there was no hazard. it was a full on panic stop with ABS engaging. The event lasted about 2 seconds. There were no other cars near by so there was no incident. This is the first time this has happened and the Rogue was fine for the rest of that drive. the front sensor was free from obstruction when looked at about 10 mins later.
Mfg Campaign: 11547669
Recall Date: Oct 2, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving approximately 40 MPH, the vehicle experienced unintended braking. The failure recurred approximately 3 days later. The contact stated that there was a RED triangle with an exclamation warning light indication a Critical Warning message. The vehicle had not been taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving approximately 40 MPH, the vehicle experienced unintended braking. The failure recurred approximately 3 days later. The contact stated that there was a RED triangle with an exclamation warning light indication a Critical Warning message. The vehicle had not been taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving approximately 40 MPH, the vehicle experienced unintended braking. The failure recurred approximately 3 days later. The contact stated that there was a RED triangle with an exclamation warning light indication a Critical Warning message. The vehicle had not been taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Mfg Campaign: 11547313
Recall Date: Sep 29, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The defrost only blows out cold air, along with the drivers side heat. Heat comes out of the passenger side but the defrost and drivers side is always cold. The cold defrost makes for LESS visibility and freezes the windshield making it unsafe to drive in winter conditions or cold conditions. The actuator door has been replaced twice and did not fix the issue. The dealership has recommended the entire Heater / AC Unit Assembly being replaced for $3000. This is a common safety concern with the Nissan Rogue and should be recalled before further accidents/injuries/problems occur.
Corrective Action:
The defrost only blows out cold air, along with the drivers side heat. Heat comes out of the passenger side but the defrost and drivers side is always cold. The cold defrost makes for LESS visibility and freezes the windshield making it unsafe to drive in winter conditions or cold conditions. The actuator door has been replaced twice and did not fix the issue. The dealership has recommended the entire Heater / AC Unit Assembly being replaced for $3000. This is a common safety concern with the Nissan Rogue and should be recalled before further accidents/injuries/problems occur.
Additional Notes:
The defrost only blows out cold air, along with the drivers side heat. Heat comes out of the passenger side but the defrost and drivers side is always cold. The cold defrost makes for LESS visibility and freezes the windshield making it unsafe to drive in winter conditions or cold conditions. The actuator door has been replaced twice and did not fix the issue. The dealership has recommended the entire Heater / AC Unit Assembly being replaced for $3000. This is a common safety concern with the Nissan Rogue and should be recalled before further accidents/injuries/problems occur.
Mfg Campaign: 11546432
Recall Date: Sep 25, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Forward collision warning failed leading to accident. Automatic emergency braking didn’t engage leading to accident. I didn’t have ANY warning of impending collision. The car made no attempt to brake or alert. I heard a beeping sound on impact but nothing prior. No lights, no warnings, and all assistive safety features failed to activate prior to impact. My safety was put at risk when assistive features failed. The car hit was damaged and pedestrians were in danger from car impact and flying debris. The car was a total loss and my life was in danger. I was injured and taken by ambulance to ER with head injury, broken rib, severe bruising and torn rib cage. The car was inspected by police and insurance. Police report indicated No emergency braking.
Corrective Action:
Forward collision warning failed leading to accident. Automatic emergency braking didn’t engage leading to accident. I didn’t have ANY warning of impending collision. The car made no attempt to brake or alert. I heard a beeping sound on impact but nothing prior. No lights, no warnings, and all assistive safety features failed to activate prior to impact. My safety was put at risk when assistive features failed. The car hit was damaged and pedestrians were in danger from car impact and flying debris. The car was a total loss and my life was in danger. I was injured and taken by ambulance to ER with head injury, broken rib, severe bruising and torn rib cage. The car was inspected by police and insurance. Police report indicated No emergency braking.
Additional Notes:
Forward collision warning failed leading to accident. Automatic emergency braking didn’t engage leading to accident. I didn’t have ANY warning of impending collision. The car made no attempt to brake or alert. I heard a beeping sound on impact but nothing prior. No lights, no warnings, and all assistive safety features failed to activate prior to impact. My safety was put at risk when assistive features failed. The car hit was damaged and pedestrians were in danger from car impact and flying debris. The car was a total loss and my life was in danger. I was injured and taken by ambulance to ER with head injury, broken rib, severe bruising and torn rib cage. The car was inspected by police and insurance. Police report indicated No emergency braking.
Mfg Campaign: 11546086
Recall Date: Sep 22, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward collision warning failed leading to accident. Automatic emergency braking didn’t engage leading to accident. I didn’t have ANY warning of impending collision. The car made no attempt to brake or alert. I heard a beeping sound on impact but nothing prior. No lights, no warnings, and all assistive safety features failed to activate prior to impact. My safety was put at risk when assistive features failed. The car hit was damaged and pedestrians were in danger from car impact and flying debris. The car was a total loss and my life was in danger. I was injured and taken by ambulance to ER with head injury, broken rib, severe bruising and torn rib cage. The car was inspected by police and insurance. Police report indicated No emergency braking.
Corrective Action:
Forward collision warning failed leading to accident. Automatic emergency braking didn’t engage leading to accident. I didn’t have ANY warning of impending collision. The car made no attempt to brake or alert. I heard a beeping sound on impact but nothing prior. No lights, no warnings, and all assistive safety features failed to activate prior to impact. My safety was put at risk when assistive features failed. The car hit was damaged and pedestrians were in danger from car impact and flying debris. The car was a total loss and my life was in danger. I was injured and taken by ambulance to ER with head injury, broken rib, severe bruising and torn rib cage. The car was inspected by police and insurance. Police report indicated No emergency braking.
Additional Notes:
Forward collision warning failed leading to accident. Automatic emergency braking didn’t engage leading to accident. I didn’t have ANY warning of impending collision. The car made no attempt to brake or alert. I heard a beeping sound on impact but nothing prior. No lights, no warnings, and all assistive safety features failed to activate prior to impact. My safety was put at risk when assistive features failed. The car hit was damaged and pedestrians were in danger from car impact and flying debris. The car was a total loss and my life was in danger. I was injured and taken by ambulance to ER with head injury, broken rib, severe bruising and torn rib cage. The car was inspected by police and insurance. Police report indicated No emergency braking.
Mfg Campaign: 11546086
Recall Date: Sep 22, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Corrective Action:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Additional Notes:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Mfg Campaign: 11543541
Recall Date: Sep 9, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Corrective Action:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Additional Notes:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Mfg Campaign: 11543541
Recall Date: Sep 9, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Corrective Action:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Additional Notes:
On multiple occasions this vehicle has lost power whilst driving on public roads including but not limited to interstate roadways. The vehicle will be operating normally at speeds of up to 75 miles per hour (depending on the posted speed limit) and will suddenly lose power and speed to such a degree that it is unsafe and the speed cannot be regained. Vehicle has been inspected and "fixed" on multiple occasions, in multiple states including but not limited to Missouri and South Carolina where the incidents have occurred, however the issue has continued to occur. The locations the vehicle has been inspected and "fixed" include both dealerships and independently owned garage repair shops. The Nissan dealership has advised this issue is not under warrantee and is not part of a recall. They have advised there is a recall of the engine of the 2017 Nissan Rogue Electric vehicle only for the same issue.
Mfg Campaign: 11543541
Recall Date: Sep 9, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the vehicle hesitated and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with exhaust manifold, air-fuel ratio sensor, and O2 sensor failures. The vehicle was not repaired. After investigating the failure, the contact related it to Voluntary Emission Recall Campaign PC717, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the vehicle hesitated and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with exhaust manifold, air-fuel ratio sensor, and O2 sensor failures. The vehicle was not repaired. After investigating the failure, the contact related it to Voluntary Emission Recall Campaign PC717, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the vehicle hesitated and lost motive power. After restarting the vehicle, the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with exhaust manifold, air-fuel ratio sensor, and O2 sensor failures. The vehicle was not repaired. After investigating the failure, the contact related it to Voluntary Emission Recall Campaign PC717, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Mfg Campaign: 11543264
Recall Date: Sep 7, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
BEFORE THE 3 YEAR WARRANTY ON CAR RAN OUT. WHEN WE BROUGHT CAR INTO DEALERSHIP FOR OIL CHANGES AND CHECKUPS WE MENTIONED THAT PASSENGER SIDE AIRBAG LIGHT WAS GOING ON AND OFF. BROUGHT BACK INTO DEALERSHIP AFTER 3 YEARS AND ASKED THEM TO REPAIR PASSENGER SIDE AIR BAG THAT WAS STAYING ON CONSTANTLY...THE DEALERSHIP SAID THAT THEY WANTED AT LEAST $600 TO REPAIR OR TRY TO FIX IT AND THEY SAID THEY HAD NO RECORD OF OUR COMPLAINTS LISTED FOR OUR CAR! LEFT DEALERSHIP WITH NO WORK DONE DUE TO WE DID NOT HAVE FUNDS FOR THAT. TOOK OUR CAR IN 11/2022 TO AN AUTO REPAIR SERVICE SHOP AND THEY RAN A DIAGNOSTIC AND RECALABER ON THIS PROBLEM. NOTHING WORKED AT THE COST OF $265. WAS TOLD BY BOTH PLACES THAT PASSENGER FRONT SIDE AIRBAG COULD OR COULD NOT WORK..NO WAY OF TELLING UNLESS AIR BAGS WERE DEPLOYED. TOLD TO TAKE BACK TO DEALERSHIP AND HAVE THEM DO WORK.....LIKE CHECK WIRING UNDER SEATS ETC. DO OTHER NISSAN ROGUE OWNERS HAVE THIS SAME PROBLEM?
Corrective Action:
BEFORE THE 3 YEAR WARRANTY ON CAR RAN OUT. WHEN WE BROUGHT CAR INTO DEALERSHIP FOR OIL CHANGES AND CHECKUPS WE MENTIONED THAT PASSENGER SIDE AIRBAG LIGHT WAS GOING ON AND OFF. BROUGHT BACK INTO DEALERSHIP AFTER 3 YEARS AND ASKED THEM TO REPAIR PASSENGER SIDE AIR BAG THAT WAS STAYING ON CONSTANTLY...THE DEALERSHIP SAID THAT THEY WANTED AT LEAST $600 TO REPAIR OR TRY TO FIX IT AND THEY SAID THEY HAD NO RECORD OF OUR COMPLAINTS LISTED FOR OUR CAR! LEFT DEALERSHIP WITH NO WORK DONE DUE TO WE DID NOT HAVE FUNDS FOR THAT. TOOK OUR CAR IN 11/2022 TO AN AUTO REPAIR SERVICE SHOP AND THEY RAN A DIAGNOSTIC AND RECALABER ON THIS PROBLEM. NOTHING WORKED AT THE COST OF $265. WAS TOLD BY BOTH PLACES THAT PASSENGER FRONT SIDE AIRBAG COULD OR COULD NOT WORK..NO WAY OF TELLING UNLESS AIR BAGS WERE DEPLOYED. TOLD TO TAKE BACK TO DEALERSHIP AND HAVE THEM DO WORK.....LIKE CHECK WIRING UNDER SEATS ETC. DO OTHER NISSAN ROGUE OWNERS HAVE THIS SAME PROBLEM?
Additional Notes:
BEFORE THE 3 YEAR WARRANTY ON CAR RAN OUT. WHEN WE BROUGHT CAR INTO DEALERSHIP FOR OIL CHANGES AND CHECKUPS WE MENTIONED THAT PASSENGER SIDE AIRBAG LIGHT WAS GOING ON AND OFF. BROUGHT BACK INTO DEALERSHIP AFTER 3 YEARS AND ASKED THEM TO REPAIR PASSENGER SIDE AIR BAG THAT WAS STAYING ON CONSTANTLY...THE DEALERSHIP SAID THAT THEY WANTED AT LEAST $600 TO REPAIR OR TRY TO FIX IT AND THEY SAID THEY HAD NO RECORD OF OUR COMPLAINTS LISTED FOR OUR CAR! LEFT DEALERSHIP WITH NO WORK DONE DUE TO WE DID NOT HAVE FUNDS FOR THAT. TOOK OUR CAR IN 11/2022 TO AN AUTO REPAIR SERVICE SHOP AND THEY RAN A DIAGNOSTIC AND RECALABER ON THIS PROBLEM. NOTHING WORKED AT THE COST OF $265. WAS TOLD BY BOTH PLACES THAT PASSENGER FRONT SIDE AIRBAG COULD OR COULD NOT WORK..NO WAY OF TELLING UNLESS AIR BAGS WERE DEPLOYED. TOLD TO TAKE BACK TO DEALERSHIP AND HAVE THEM DO WORK.....LIKE CHECK WIRING UNDER SEATS ETC. DO OTHER NISSAN ROGUE OWNERS HAVE THIS SAME PROBLEM?
Mfg Campaign: 11542577
Recall Date: Sep 5, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
Corrective Action:
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
Additional Notes:
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
Mfg Campaign: 11542225
Recall Date: Sep 2, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
Corrective Action:
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
Additional Notes:
This has happened multiple times on Interstate 20. I will merge onto the interstate and my Rogue will lose power completely. I can have the gas pedal almost at the ground and there is no acceleration. The RPM will go up to 4 but literally no acceleration is happening. I can feel the car get to 60 and then it won’t go any faster. At times when idle at a red light or in a parking spot so many warning lights will come on about pedestrian crossing and some other odd ones. If I turn the car off for 30+ seconds the car resets back to normal until the next time it does it. I don’t know if these two issues are related but both are impacting the trust I have in this vehicle to get me where I need to go and arrive alive. I have cell records and photos from some of the times the lack of acceleration situation happened because I was so frightened I called my spouse or son to ask what was happening. The incidents on I20 my children were also in the car and could feel that we were not going fast enough to keep up with traffic and could no accelerate or increase speed with the gas pedal going down, down
Mfg Campaign: 11542225
Recall Date: Sep 2, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle is well maintained with about 102,400 miles. There has been no previous indication that the transmission had any issues. While operating the vehicle under normal conditions. I drove about 10 miles and entered the highway. While accelerating to meet the speed limit of 70mph the vehicle began to experience a sudden loss of power. The RPMs would spike but the vehicle would decelerate. There were no warning lamps or other indications of what was wrong. I left the highway at the next exit and when I stopped to inspect the vehicle I found that the vehicle would not initially go into gear when I tried to get back on the road. The vehicle eventually went back into gear, though accelerating was jerky and inconsistent. I took it to Valvoline for an inspection and oil change. They found that the fluid levels were normal and could see no other indications of faults. I then took it to the Nissan dealership, where it is right now. The dealership recommended a transmission replacement.
Corrective Action:
The vehicle is well maintained with about 102,400 miles. There has been no previous indication that the transmission had any issues. While operating the vehicle under normal conditions. I drove about 10 miles and entered the highway. While accelerating to meet the speed limit of 70mph the vehicle began to experience a sudden loss of power. The RPMs would spike but the vehicle would decelerate. There were no warning lamps or other indications of what was wrong. I left the highway at the next exit and when I stopped to inspect the vehicle I found that the vehicle would not initially go into gear when I tried to get back on the road. The vehicle eventually went back into gear, though accelerating was jerky and inconsistent. I took it to Valvoline for an inspection and oil change. They found that the fluid levels were normal and could see no other indications of faults. I then took it to the Nissan dealership, where it is right now. The dealership recommended a transmission replacement.
Additional Notes:
The vehicle is well maintained with about 102,400 miles. There has been no previous indication that the transmission had any issues. While operating the vehicle under normal conditions. I drove about 10 miles and entered the highway. While accelerating to meet the speed limit of 70mph the vehicle began to experience a sudden loss of power. The RPMs would spike but the vehicle would decelerate. There were no warning lamps or other indications of what was wrong. I left the highway at the next exit and when I stopped to inspect the vehicle I found that the vehicle would not initially go into gear when I tried to get back on the road. The vehicle eventually went back into gear, though accelerating was jerky and inconsistent. I took it to Valvoline for an inspection and oil change. They found that the fluid levels were normal and could see no other indications of faults. I then took it to the Nissan dealership, where it is right now. The dealership recommended a transmission replacement.
Mfg Campaign: 11542279
Recall Date: Sep 2, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Twice in two years the sunroof drains have clogged causing severe water leaking into the cabin of the vehicle. The first time, the dealer cleaned them out and took everything out of my car to clean it, including seats and carpet. Now they are saying I will have to pay for it. Nissan has a recall regarding a leak into the dash side harness, I am wondering if this is only on vehicles with sunroofs. I talked to Nissan, they said there is nothing they will do for the issue. When I called the service department at the local Nissan dealer, I was told by one of their managers, "Thats why I will never buy a Nissan with a sunroof". This is clearly a known issue, there are thousands of people talking about this issue on forums. I was criticized when I was asked if the vehicle is usually parked outside. I told them that it was, which is not an abnormal practice in the US. Basically they said its my fault for the leak because I park outside. The main issue now is that the car is so waterlogged that it is starting to mold or mildew. Everything in the car is soaked, it is unusable. I do not understand how they know about this issue but have not done a recall to fix it.
Corrective Action:
Twice in two years the sunroof drains have clogged causing severe water leaking into the cabin of the vehicle. The first time, the dealer cleaned them out and took everything out of my car to clean it, including seats and carpet. Now they are saying I will have to pay for it. Nissan has a recall regarding a leak into the dash side harness, I am wondering if this is only on vehicles with sunroofs. I talked to Nissan, they said there is nothing they will do for the issue. When I called the service department at the local Nissan dealer, I was told by one of their managers, "Thats why I will never buy a Nissan with a sunroof". This is clearly a known issue, there are thousands of people talking about this issue on forums. I was criticized when I was asked if the vehicle is usually parked outside. I told them that it was, which is not an abnormal practice in the US. Basically they said its my fault for the leak because I park outside. The main issue now is that the car is so waterlogged that it is starting to mold or mildew. Everything in the car is soaked, it is unusable. I do not understand how they know about this issue but have not done a recall to fix it.
Additional Notes:
Twice in two years the sunroof drains have clogged causing severe water leaking into the cabin of the vehicle. The first time, the dealer cleaned them out and took everything out of my car to clean it, including seats and carpet. Now they are saying I will have to pay for it. Nissan has a recall regarding a leak into the dash side harness, I am wondering if this is only on vehicles with sunroofs. I talked to Nissan, they said there is nothing they will do for the issue. When I called the service department at the local Nissan dealer, I was told by one of their managers, "Thats why I will never buy a Nissan with a sunroof". This is clearly a known issue, there are thousands of people talking about this issue on forums. I was criticized when I was asked if the vehicle is usually parked outside. I told them that it was, which is not an abnormal practice in the US. Basically they said its my fault for the leak because I park outside. The main issue now is that the car is so waterlogged that it is starting to mold or mildew. Everything in the car is soaked, it is unusable. I do not understand how they know about this issue but have not done a recall to fix it.
Mfg Campaign: 11542069
Recall Date: Sep 1, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
Corrective Action:
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
Additional Notes:
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
Mfg Campaign: 11541096
Recall Date: Aug 28, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
Corrective Action:
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
Additional Notes:
The automatic emergency brake will activate when it's not supposed to. Then it will take several seconds for me to be able to drive again. This has caused me to almost be rear ended several times. I can turn the auto brake system off but it will come back on, on it's own.
Mfg Campaign: 11541096
Recall Date: Aug 28, 2023
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