Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car is a 2017 Nissan Rogue hybrid. It jerks a lot when moving, when it starts moving, I feel that the electric engine does not provide power and it switches to a gasoline engine, while the car jerks strongly and can jerk sharply when I release the gas pedal. When moving backwards, it also jerks strongly; when moving uphill, you have to press the gas pedal hard to climb the hill. I found out that this car model often had problems with the brakes and the Nissan company repaired these cars and recalled them. 2022-2024 Nissan CVT Transmission Settlement Update (Rogue ... Nissan agreed to pay over $277 million as part of the settlement to resolve certain defective transmissions claims. The following Nissan models are included in the 2022 Nissan CVT settlement: 2014 – 2018 Nissan Rogue. 2015 – 2018 Nissan Pathfinder. One of the auto mechanics reported that when you press the gas pedal a little, the electric motor does not push the car, does not move the car forward, there is no force in it. But already when driving, it is triggered, since the car is on the move and moves by inertia. This auto mechanic reported that the problem is with this electric motor and it is attached to the transmission, and to replace it, you need to completely change the transmission with this electric motor. I ask you to please help me in solving this problem, because of this I am very worried and worried, it is difficult to communicate with Nissan representatives.
Corrective Action:
My car is a 2017 Nissan Rogue hybrid. It jerks a lot when moving, when it starts moving, I feel that the electric engine does not provide power and it switches to a gasoline engine, while the car jerks strongly and can jerk sharply when I release the gas pedal. When moving backwards, it also jerks strongly; when moving uphill, you have to press the gas pedal hard to climb the hill. I found out that this car model often had problems with the brakes and the Nissan company repaired these cars and recalled them. 2022-2024 Nissan CVT Transmission Settlement Update (Rogue ... Nissan agreed to pay over $277 million as part of the settlement to resolve certain defective transmissions claims. The following Nissan models are included in the 2022 Nissan CVT settlement: 2014 – 2018 Nissan Rogue. 2015 – 2018 Nissan Pathfinder. One of the auto mechanics reported that when you press the gas pedal a little, the electric motor does not push the car, does not move the car forward, there is no force in it. But already when driving, it is triggered, since the car is on the move and moves by inertia. This auto mechanic reported that the problem is with this electric motor and it is attached to the transmission, and to replace it, you need to completely change the transmission with this electric motor. I ask you to please help me in solving this problem, because of this I am very worried and worried, it is difficult to communicate with Nissan representatives.
Additional Notes:
My car is a 2017 Nissan Rogue hybrid. It jerks a lot when moving, when it starts moving, I feel that the electric engine does not provide power and it switches to a gasoline engine, while the car jerks strongly and can jerk sharply when I release the gas pedal. When moving backwards, it also jerks strongly; when moving uphill, you have to press the gas pedal hard to climb the hill. I found out that this car model often had problems with the brakes and the Nissan company repaired these cars and recalled them. 2022-2024 Nissan CVT Transmission Settlement Update (Rogue ... Nissan agreed to pay over $277 million as part of the settlement to resolve certain defective transmissions claims. The following Nissan models are included in the 2022 Nissan CVT settlement: 2014 – 2018 Nissan Rogue. 2015 – 2018 Nissan Pathfinder. One of the auto mechanics reported that when you press the gas pedal a little, the electric motor does not push the car, does not move the car forward, there is no force in it. But already when driving, it is triggered, since the car is on the move and moves by inertia. This auto mechanic reported that the problem is with this electric motor and it is attached to the transmission, and to replace it, you need to completely change the transmission with this electric motor. I ask you to please help me in solving this problem, because of this I am very worried and worried, it is difficult to communicate with Nissan representatives.
Mfg Campaign: 11571579
Recall Date: Feb 13, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Corrective Action:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Additional Notes:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Mfg Campaign: 11571340
Recall Date: Feb 11, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Corrective Action:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Additional Notes:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Mfg Campaign: 11571340
Recall Date: Feb 11, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Corrective Action:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Additional Notes:
I am the owner of a 2017 Nissan Rogue SV FWD. Bought the vehicle back in October 2022 with a clear history with no prior accidents reported on the vehicle. Recently while driving to work, my brakes on my 2017 Nissan Rogue suddenly braked or locked up without me pressing the brake pedal. There was no vehicles in ahead of me nor in back of me yet still the brakes engaged. This has caused my 2017 Nissan Rogue to lose traction and hydroplane across the lanes on the freeway and in doing so sending me crashing into the concrete barrier in the medium. It has been raining that day and while it was raining at the time of the incident, me hydroplaning unexpectedly was inevitable. The impact with the concrete barrier send me careening backward to now face the oncoming traffic that were behind me more than two hundred feet away. I look to the dash and discovered the "automatic braking" light on. Not wanting to get struck by oncoming drivers, I managed to move my vehicle to a safe location and turn the engine off. I like to also add that the driver side airbag on the 2017 Nissan Rogue DID NOT deploy from the impact. No drivers or other vehicles were struck damaged or impact from the incident. I have started a claim on the night of the incident and my vehicle is currently being inspected by my insurance agent.
Mfg Campaign: 11571340
Recall Date: Feb 11, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On many occasions, the AEB (FEB) engages on its own, when there is not vehicle or item in the car's path. This is a safety issue, as it can happen in traffic, which is likely to cause a collision. This week I took the vehicle to Regal Nissan in Roswell, GA and made them aware of the situation. I was told, "This is a technologically advanced vehicle. If dirt or debris is on the front of the vehicle, it can cause the AEB to engage." The dealership said there was a software update to the AEB that they would perform. They did not inspect the AEB system, but said if it happens again bring it back and they will look at it further. When I got in my care to leave, I found a photocopied page (page 5-85) of the owner's manual that they left for me. The highlighted a sections that said: The radar sensor may NOT detect a vehicle ahead in the following conditions: - Dirt, ice, snow or other material covering the radar sensor". Again - it's not that the system is not detecting something in the path of the car, it's that it is engaging on its own. The last time it happened was approximately [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On many occasions, the AEB (FEB) engages on its own, when there is not vehicle or item in the car's path. This is a safety issue, as it can happen in traffic, which is likely to cause a collision. This week I took the vehicle to Regal Nissan in Roswell, GA and made them aware of the situation. I was told, "This is a technologically advanced vehicle. If dirt or debris is on the front of the vehicle, it can cause the AEB to engage." The dealership said there was a software update to the AEB that they would perform. They did not inspect the AEB system, but said if it happens again bring it back and they will look at it further. When I got in my care to leave, I found a photocopied page (page 5-85) of the owner's manual that they left for me. The highlighted a sections that said: The radar sensor may NOT detect a vehicle ahead in the following conditions: - Dirt, ice, snow or other material covering the radar sensor". Again - it's not that the system is not detecting something in the path of the car, it's that it is engaging on its own. The last time it happened was approximately [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On many occasions, the AEB (FEB) engages on its own, when there is not vehicle or item in the car's path. This is a safety issue, as it can happen in traffic, which is likely to cause a collision. This week I took the vehicle to Regal Nissan in Roswell, GA and made them aware of the situation. I was told, "This is a technologically advanced vehicle. If dirt or debris is on the front of the vehicle, it can cause the AEB to engage." The dealership said there was a software update to the AEB that they would perform. They did not inspect the AEB system, but said if it happens again bring it back and they will look at it further. When I got in my care to leave, I found a photocopied page (page 5-85) of the owner's manual that they left for me. The highlighted a sections that said: The radar sensor may NOT detect a vehicle ahead in the following conditions: - Dirt, ice, snow or other material covering the radar sensor". Again - it's not that the system is not detecting something in the path of the car, it's that it is engaging on its own. The last time it happened was approximately [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11570771
Recall Date: Feb 8, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at approximately 35-50 MPH, the vehicle lost motive power. The Fire Department arrived and pushed the vehicle to the nearest highway exit. The vehicle was able to be restarted, but the failure recurred. The contact stated that the RPM fluctuated, and the check engine warning light was illuminated. The vehicle was taken to AutoZone, where the DTC Code for the CVT judder was retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at approximately 35-50 MPH, the vehicle lost motive power. The Fire Department arrived and pushed the vehicle to the nearest highway exit. The vehicle was able to be restarted, but the failure recurred. The contact stated that the RPM fluctuated, and the check engine warning light was illuminated. The vehicle was taken to AutoZone, where the DTC Code for the CVT judder was retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated while driving at approximately 35-50 MPH, the vehicle lost motive power. The Fire Department arrived and pushed the vehicle to the nearest highway exit. The vehicle was able to be restarted, but the failure recurred. The contact stated that the RPM fluctuated, and the check engine warning light was illuminated. The vehicle was taken to AutoZone, where the DTC Code for the CVT judder was retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
Mfg Campaign: 11568475
Recall Date: Jan 29, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The hood does not seem secure while driving 55mph or above.
Corrective Action:
The hood does not seem secure while driving 55mph or above.
Additional Notes:
The hood does not seem secure while driving 55mph or above.
Mfg Campaign: 11567959
Recall Date: Jan 26, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The hood does not seem secure while driving 55mph or above.
Corrective Action:
The hood does not seem secure while driving 55mph or above.
Additional Notes:
The hood does not seem secure while driving 55mph or above.
Mfg Campaign: 11567959
Recall Date: Jan 26, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566566
Recall Date: Jan 19, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566566
Recall Date: Jan 19, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The heat in my vehicle only works on the passenger side. It does not blow out warm or hot on the driver's side. This is due to a stripped actuator in the blend door. Yes, it is available for inspection upon request. I live in Colorado where it gets very cold. Because the heat doesn't work on the driver's side, the windshield doesn't defrost well. This is a hazard because I cannot see through my windshield when I'm driving and it's cold out. Yes, this problem was inspected and confirmed by a local Nissan Dealer in Lakewood, Colorado. There are no warning messages. There are a LOT of other people having this exact same problem. See some of the blogs below. There are also some YouTube videos... check out the comments for even more people experiencing the same issue. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566566
Recall Date: Jan 19, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Nissan Rogue. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed of a CVT failure after a diagnostic test. The contact stated while driving 15 MPH and depressing the accelerator pedal, the vehicle failed to respond and failed to exceed 15 MPH. There was no warning light illuminated. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2017 Nissan Rogue. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed of a CVT failure after a diagnostic test. The contact stated while driving 15 MPH and depressing the accelerator pedal, the vehicle failed to respond and failed to exceed 15 MPH. There was no warning light illuminated. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2017 Nissan Rogue. The contact stated that while the vehicle was being serviced at the dealer, the contact was informed of a CVT failure after a diagnostic test. The contact stated while driving 15 MPH and depressing the accelerator pedal, the vehicle failed to respond and failed to exceed 15 MPH. There was no warning light illuminated. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 117,000.
Mfg Campaign: 11559697
Recall Date: Dec 12, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2017 Nissan Rouge. The contact stated that upon his wife's arrival home, she smelled a sweet odor in the interior of the vehicle. Later that morning, after the contact attempted to enter the vehicle utilizing the keyless entry, the vehicle failed to unlock. After a visual inspection of the interior of the vehicle, the contact observed that the front driver's side door control panel had been damaged and melted consistent with a fire. Additionally, the front driver window was cracked. Local emergency services were called, but the fire had been extinguished on its own. A fire report was filed, with no injuries reported. A police report was not filed. The vehicle was not taken to the dealer or an independent mechanic and was instead deemed a total loss. After investigating the failure, the contact related the failure to Campaign Bulletin PC934. The manufacturer was notified of the failure but did not assist. The failure mileage was 119,000.
Corrective Action:
The contact owned a 2017 Nissan Rouge. The contact stated that upon his wife's arrival home, she smelled a sweet odor in the interior of the vehicle. Later that morning, after the contact attempted to enter the vehicle utilizing the keyless entry, the vehicle failed to unlock. After a visual inspection of the interior of the vehicle, the contact observed that the front driver's side door control panel had been damaged and melted consistent with a fire. Additionally, the front driver window was cracked. Local emergency services were called, but the fire had been extinguished on its own. A fire report was filed, with no injuries reported. A police report was not filed. The vehicle was not taken to the dealer or an independent mechanic and was instead deemed a total loss. After investigating the failure, the contact related the failure to Campaign Bulletin PC934. The manufacturer was notified of the failure but did not assist. The failure mileage was 119,000.
Additional Notes:
The contact owned a 2017 Nissan Rouge. The contact stated that upon his wife's arrival home, she smelled a sweet odor in the interior of the vehicle. Later that morning, after the contact attempted to enter the vehicle utilizing the keyless entry, the vehicle failed to unlock. After a visual inspection of the interior of the vehicle, the contact observed that the front driver's side door control panel had been damaged and melted consistent with a fire. Additionally, the front driver window was cracked. Local emergency services were called, but the fire had been extinguished on its own. A fire report was filed, with no injuries reported. A police report was not filed. The vehicle was not taken to the dealer or an independent mechanic and was instead deemed a total loss. After investigating the failure, the contact related the failure to Campaign Bulletin PC934. The manufacturer was notified of the failure but did not assist. The failure mileage was 119,000.
Mfg Campaign: 11558347
Recall Date: Dec 4, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Around 80,000 miles our car, when it's been driven about an hour, starts to hesitate when I escalate when slowed or stopped. It's about a 3 second hesitation that is very dangerous if I try to drive across a busy 4 lane road. I have come very close to being hit several times due to this hesitation. I am very aware there has been lawsuits in regards to this. I read in the lawsuit that Nissan put some sort of chip in the engine to allow it to last longer but it also causes this hesitation when the engine gets warm. In order to stop this, I have to literally shut the car off, back on, then this hesitation stops for awhile. It's as if the microchip has been rebooted or something when the car is shut off. I called the dealership here an they say they never heard of this but I find it hard to believe since others like me with this 2017 ROGUE, have the same issues and some have paid for a new transmission. I cannot afford that especially when it's Nissan who is causing it. I did contact Nissan and they told me since the mileage is over 100,000 now they will do nothing. I haven't taken it to the dealer service after a conversation I had over the phone. I was treated unfairly and talked down to for being female. They spoke to me as if I was terribly ignorant. I told them I read about other people's issue with the ROGUE from the class action suit. I didn't just read it off some web page. Besides, even if they diagnosed my car for what I have described, I Don't have the money to replace a transmission and hope to get refunded from some lawsuit years from now. By then I could be dead in that car. Can't afford to get a new car. If you all don't take this seriously, I at least want it filed so that if something happens one of my final requests will to have my husband follow through with a lawsuit. We try to avoid driving situations because of this. Why won't Nissan just replace the microchip? What do I do?
Corrective Action:
Around 80,000 miles our car, when it's been driven about an hour, starts to hesitate when I escalate when slowed or stopped. It's about a 3 second hesitation that is very dangerous if I try to drive across a busy 4 lane road. I have come very close to being hit several times due to this hesitation. I am very aware there has been lawsuits in regards to this. I read in the lawsuit that Nissan put some sort of chip in the engine to allow it to last longer but it also causes this hesitation when the engine gets warm. In order to stop this, I have to literally shut the car off, back on, then this hesitation stops for awhile. It's as if the microchip has been rebooted or something when the car is shut off. I called the dealership here an they say they never heard of this but I find it hard to believe since others like me with this 2017 ROGUE, have the same issues and some have paid for a new transmission. I cannot afford that especially when it's Nissan who is causing it. I did contact Nissan and they told me since the mileage is over 100,000 now they will do nothing. I haven't taken it to the dealer service after a conversation I had over the phone. I was treated unfairly and talked down to for being female. They spoke to me as if I was terribly ignorant. I told them I read about other people's issue with the ROGUE from the class action suit. I didn't just read it off some web page. Besides, even if they diagnosed my car for what I have described, I Don't have the money to replace a transmission and hope to get refunded from some lawsuit years from now. By then I could be dead in that car. Can't afford to get a new car. If you all don't take this seriously, I at least want it filed so that if something happens one of my final requests will to have my husband follow through with a lawsuit. We try to avoid driving situations because of this. Why won't Nissan just replace the microchip? What do I do?
Additional Notes:
Around 80,000 miles our car, when it's been driven about an hour, starts to hesitate when I escalate when slowed or stopped. It's about a 3 second hesitation that is very dangerous if I try to drive across a busy 4 lane road. I have come very close to being hit several times due to this hesitation. I am very aware there has been lawsuits in regards to this. I read in the lawsuit that Nissan put some sort of chip in the engine to allow it to last longer but it also causes this hesitation when the engine gets warm. In order to stop this, I have to literally shut the car off, back on, then this hesitation stops for awhile. It's as if the microchip has been rebooted or something when the car is shut off. I called the dealership here an they say they never heard of this but I find it hard to believe since others like me with this 2017 ROGUE, have the same issues and some have paid for a new transmission. I cannot afford that especially when it's Nissan who is causing it. I did contact Nissan and they told me since the mileage is over 100,000 now they will do nothing. I haven't taken it to the dealer service after a conversation I had over the phone. I was treated unfairly and talked down to for being female. They spoke to me as if I was terribly ignorant. I told them I read about other people's issue with the ROGUE from the class action suit. I didn't just read it off some web page. Besides, even if they diagnosed my car for what I have described, I Don't have the money to replace a transmission and hope to get refunded from some lawsuit years from now. By then I could be dead in that car. Can't afford to get a new car. If you all don't take this seriously, I at least want it filed so that if something happens one of my final requests will to have my husband follow through with a lawsuit. We try to avoid driving situations because of this. Why won't Nissan just replace the microchip? What do I do?
Mfg Campaign: 11557905
Recall Date: Dec 1, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have water leak and mold growing in the passenger side of the vehicle for about a month. I took car to Rockaway Nissan, where i bought the vehicle. The dealer Stated that, they found sunroof drain hoses clogged with water and debris causing back flow of water into cabin which they claimed cleared and tested for leak and should remedy the issue. Unfortunately, i am still having the leak even after the work they did. I took my car to get inspected and check for leak again. Now they are saying that they don't know where the water is coming from and they advised me that it is safety hazard to drive this car and advised me to call Nissan Corporate office directly. I called Nissan Consumers affairs, and they are saying that it is the dealer that is supposed to fix not them. am worried that driving this car can create fire and other safety hazard with all this water leaking. Thank You
Corrective Action:
I have water leak and mold growing in the passenger side of the vehicle for about a month. I took car to Rockaway Nissan, where i bought the vehicle. The dealer Stated that, they found sunroof drain hoses clogged with water and debris causing back flow of water into cabin which they claimed cleared and tested for leak and should remedy the issue. Unfortunately, i am still having the leak even after the work they did. I took my car to get inspected and check for leak again. Now they are saying that they don't know where the water is coming from and they advised me that it is safety hazard to drive this car and advised me to call Nissan Corporate office directly. I called Nissan Consumers affairs, and they are saying that it is the dealer that is supposed to fix not them. am worried that driving this car can create fire and other safety hazard with all this water leaking. Thank You
Additional Notes:
I have water leak and mold growing in the passenger side of the vehicle for about a month. I took car to Rockaway Nissan, where i bought the vehicle. The dealer Stated that, they found sunroof drain hoses clogged with water and debris causing back flow of water into cabin which they claimed cleared and tested for leak and should remedy the issue. Unfortunately, i am still having the leak even after the work they did. I took my car to get inspected and check for leak again. Now they are saying that they don't know where the water is coming from and they advised me that it is safety hazard to drive this car and advised me to call Nissan Corporate office directly. I called Nissan Consumers affairs, and they are saying that it is the dealer that is supposed to fix not them. am worried that driving this car can create fire and other safety hazard with all this water leaking. Thank You
Mfg Campaign: 11557291
Recall Date: Nov 28, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving home from work and my car braked really hard without me touching the brake. The dash board light flashed a warning that was red and white and an alarm went off. This is available upon request. My safety was put at risk because this happened as I was accelerating through a green traffic light. There were people behind me who could have slammed into me, endangering me and them. This happened one other time last week but for a short period of time and it barely braked. It has not yet been inspected, but I plan to call my local dealership.
Corrective Action:
I was driving home from work and my car braked really hard without me touching the brake. The dash board light flashed a warning that was red and white and an alarm went off. This is available upon request. My safety was put at risk because this happened as I was accelerating through a green traffic light. There were people behind me who could have slammed into me, endangering me and them. This happened one other time last week but for a short period of time and it barely braked. It has not yet been inspected, but I plan to call my local dealership.
Additional Notes:
I was driving home from work and my car braked really hard without me touching the brake. The dash board light flashed a warning that was red and white and an alarm went off. This is available upon request. My safety was put at risk because this happened as I was accelerating through a green traffic light. There were people behind me who could have slammed into me, endangering me and them. This happened one other time last week but for a short period of time and it barely braked. It has not yet been inspected, but I plan to call my local dealership.
Mfg Campaign: 11554082
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving home from work and my car braked really hard without me touching the brake. The dash board light flashed a warning that was red and white and an alarm went off. This is available upon request. My safety was put at risk because this happened as I was accelerating through a green traffic light. There were people behind me who could have slammed into me, endangering me and them. This happened one other time last week but for a short period of time and it barely braked. It has not yet been inspected, but I plan to call my local dealership.
Corrective Action:
I was driving home from work and my car braked really hard without me touching the brake. The dash board light flashed a warning that was red and white and an alarm went off. This is available upon request. My safety was put at risk because this happened as I was accelerating through a green traffic light. There were people behind me who could have slammed into me, endangering me and them. This happened one other time last week but for a short period of time and it barely braked. It has not yet been inspected, but I plan to call my local dealership.
Additional Notes:
I was driving home from work and my car braked really hard without me touching the brake. The dash board light flashed a warning that was red and white and an alarm went off. This is available upon request. My safety was put at risk because this happened as I was accelerating through a green traffic light. There were people behind me who could have slammed into me, endangering me and them. This happened one other time last week but for a short period of time and it barely braked. It has not yet been inspected, but I plan to call my local dealership.
Mfg Campaign: 11554082
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
August 2022 Passenger Vehicle Seat Belt system light came on, concern was if the seat belt would work when occupied. Vehicle was taken to Baytown Nissan for Passenger seat belt light malfunction, was advised to replace the Occupant Control Unit and Occupant Pressure Sensor with Callibration 3.0. The light eventually corrected itself. August 2023 The Passenger Airbag Light stayed on and says the Airbag is turned off when someone is seated in the vehicle, concern is occupant safety. Took vehicle to Baytown Nissan for diagnostic, code is b00a0 module malfunction, again advised to replace OCS Control and Callibrate. I have seen previous recalls on air bag malfunctions and would like to know why this is not a safety recall. This is my fourth Nissan vehicle and never had this problem and the other vehicles were older.
Corrective Action:
August 2022 Passenger Vehicle Seat Belt system light came on, concern was if the seat belt would work when occupied. Vehicle was taken to Baytown Nissan for Passenger seat belt light malfunction, was advised to replace the Occupant Control Unit and Occupant Pressure Sensor with Callibration 3.0. The light eventually corrected itself. August 2023 The Passenger Airbag Light stayed on and says the Airbag is turned off when someone is seated in the vehicle, concern is occupant safety. Took vehicle to Baytown Nissan for diagnostic, code is b00a0 module malfunction, again advised to replace OCS Control and Callibrate. I have seen previous recalls on air bag malfunctions and would like to know why this is not a safety recall. This is my fourth Nissan vehicle and never had this problem and the other vehicles were older.
Additional Notes:
August 2022 Passenger Vehicle Seat Belt system light came on, concern was if the seat belt would work when occupied. Vehicle was taken to Baytown Nissan for Passenger seat belt light malfunction, was advised to replace the Occupant Control Unit and Occupant Pressure Sensor with Callibration 3.0. The light eventually corrected itself. August 2023 The Passenger Airbag Light stayed on and says the Airbag is turned off when someone is seated in the vehicle, concern is occupant safety. Took vehicle to Baytown Nissan for diagnostic, code is b00a0 module malfunction, again advised to replace OCS Control and Callibrate. I have seen previous recalls on air bag malfunctions and would like to know why this is not a safety recall. This is my fourth Nissan vehicle and never had this problem and the other vehicles were older.
Mfg Campaign: 11553185
Recall Date: Nov 2, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
August 2022 Passenger Vehicle Seat Belt system light came on, concern was if the seat belt would work when occupied. Vehicle was taken to Baytown Nissan for Passenger seat belt light malfunction, was advised to replace the Occupant Control Unit and Occupant Pressure Sensor with Callibration 3.0. The light eventually corrected itself. August 2023 The Passenger Airbag Light stayed on and says the Airbag is turned off when someone is seated in the vehicle, concern is occupant safety. Took vehicle to Baytown Nissan for diagnostic, code is b00a0 module malfunction, again advised to replace OCS Control and Callibrate. I have seen previous recalls on air bag malfunctions and would like to know why this is not a safety recall. This is my fourth Nissan vehicle and never had this problem and the other vehicles were older.
Corrective Action:
August 2022 Passenger Vehicle Seat Belt system light came on, concern was if the seat belt would work when occupied. Vehicle was taken to Baytown Nissan for Passenger seat belt light malfunction, was advised to replace the Occupant Control Unit and Occupant Pressure Sensor with Callibration 3.0. The light eventually corrected itself. August 2023 The Passenger Airbag Light stayed on and says the Airbag is turned off when someone is seated in the vehicle, concern is occupant safety. Took vehicle to Baytown Nissan for diagnostic, code is b00a0 module malfunction, again advised to replace OCS Control and Callibrate. I have seen previous recalls on air bag malfunctions and would like to know why this is not a safety recall. This is my fourth Nissan vehicle and never had this problem and the other vehicles were older.
Additional Notes:
August 2022 Passenger Vehicle Seat Belt system light came on, concern was if the seat belt would work when occupied. Vehicle was taken to Baytown Nissan for Passenger seat belt light malfunction, was advised to replace the Occupant Control Unit and Occupant Pressure Sensor with Callibration 3.0. The light eventually corrected itself. August 2023 The Passenger Airbag Light stayed on and says the Airbag is turned off when someone is seated in the vehicle, concern is occupant safety. Took vehicle to Baytown Nissan for diagnostic, code is b00a0 module malfunction, again advised to replace OCS Control and Callibrate. I have seen previous recalls on air bag malfunctions and would like to know why this is not a safety recall. This is my fourth Nissan vehicle and never had this problem and the other vehicles were older.
Mfg Campaign: 11553185
Recall Date: Nov 2, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2017 Nissan Rogue. The contact stated that while driving at 5 MPH and turning, the vehicle had shut off independently which caused the contact to get rear-ended. No warning light was illuminated. The vehicle shutting off caused the crash. The air bags did deploy. The contact was not sure how fast the other vehicle was going at the time of the crash. A police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The failure mileage was approximately 101,500.
Corrective Action:
The contact owned a 2017 Nissan Rogue. The contact stated that while driving at 5 MPH and turning, the vehicle had shut off independently which caused the contact to get rear-ended. No warning light was illuminated. The vehicle shutting off caused the crash. The air bags did deploy. The contact was not sure how fast the other vehicle was going at the time of the crash. A police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The failure mileage was approximately 101,500.
Additional Notes:
The contact owned a 2017 Nissan Rogue. The contact stated that while driving at 5 MPH and turning, the vehicle had shut off independently which caused the contact to get rear-ended. No warning light was illuminated. The vehicle shutting off caused the crash. The air bags did deploy. The contact was not sure how fast the other vehicle was going at the time of the crash. A police report was filed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to reach out to the NHTSA Hotline for assistance. The failure mileage was approximately 101,500.
Mfg Campaign: 11551456
Recall Date: Oct 23, 2023
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